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THE EFFECTS OF PRINCIPALS’ HUMOR ORIENTATION AND PRINCIPALS’ COMMUNICATION COMPETENCE ON PRINCIPALS’ LEADERSHIP EFFECTIVENESS AS PERCEIVED BY TEACHERS A Dissertation Presented to The Graduate Faculty of The University of Akron In Partial Fulfillment of the Requirements for the Degree Doctor of Education Rachel L. Jones December, 2006 © 2006 RACHEL L. JONES ALL RIGHTS RESERVED THE EFFECTS OF PRINCIPALS’ HUMOR ORIENTATION AND PRINCIPALS’ COMMUNICATION COMPETENCE ON PRINCIPALS’ LEADERSHIP EFFECTIVENESS AS PERCEIVED BY TEACHERS Rachel L. Jones Dissertation Approved: Accepted: ______________________________ Advisor Dr. Sharon Kruse ______________________________ Department Chair Dr. Susan Olson ______________________________ Committee Member Dr. Andrew S. Rancer ______________________________ Dean of the College Dr. Patricia A. Nelson ______________________________ Committee Member Dr. Xin Liang ______________________________ Dean of the Graduate School Dr. George Newkome ______________________________ Committee Member Dr. Catherine C Knight ______________________________ Date ______________________________ Committee Member Dr. Duane M. Covrig ii ABSTRACT The interpersonal communication skills of principals have become increasingly more critical to their success and therefore increased attention to the specific communication traits leading to enhanced effectiveness is demanded. The purpose of this study was to examine the relationship between teacher perceptions of principals’ humor orientation, communication competence, and leadership effectiveness. Additionally, the power of the independent variables, perceived humor orientation and communication competence, to predict perceived leadership effectiveness was also examined. This study utilized trait theory of leadership, transformational leadership theory, charismatic leadership theory, as well as research on communication competence, administrator communication, humor, and humor orientation. This study used a survey administered to elementary teachers in three large suburban school districts to determine their perceptions. Data were collected from 338 elementary teachers from 15 different schools. The instruments used were the Humor Orientation Scale (HOS), the Audit of Administrator Communication (AAC), and the Principal Leadership Questionnaire (PLQ). Pearson Correlation Coefficients were run to determine the relationship between HOS and PLQ and to determine the relationship between HOS and AAC. An analysis of variance was done to determine the predictive power of HOS and AAC related to PLQ. A second method of linear regression was run iii in which HOS and AAC were combined to utilize their interaction effect in predicting PLQ. Results indicated a significant relationship between HOS and PLQ as well as each of the six domains of the PLQ. A significant relationship was also found between HOS and AAC as well as each of the four domains of the AAC. The analysis of variance yielded significant results for the AAC as a predictor of PLQ however; HOS was dropped from the equation, as it did not contribute any predictive power beyond the AAC. When the two independent variables were combined, their interaction effect was also proven to be a significant predictor of PLQ. Therefore, principals who are perceived as both highly humor oriented and communicatively competent, will, over 50% of the time, also be perceived as an effective leader. iv ACKNOWLEDGEMENTS I would like to thank my advisor, Dr. Sharon Kruse, for her encouragement, wisdom, time, and energy. She instinctively knew when I needed pushed, and when I needed to be picked up. I consider it a privilege to have learned from her. I would also like to express my gratitude to Dr. Andrew Rancer, one committee member who not only inspired me but also welcomed me into his home for hours of statistical programming and analysis. His enthusiasm for my study meant a great deal to me. I am grateful to all of my committee members for their thoughtful guidance throughout this process. I would be remiss if I did not acknowledge the support I’ve received over the last 4 years from my staff at Gurney Elementary School. A large part of pursuing this goal was to be able to represent them as they deserve. I have been humbled from my first day at Gurney in the presence of such devoted, high caliber professionals. There were many friends and colleagues who have helped me throughout this process; too many to personally thank. However, Stephen Osborne has shared in my struggles and triumphs as if they were his own. Through the countless hours of coursework, research, writing, and the endless driving to and from The University of Akron, I have found a friend in Steve and I will value that friendship for a lifetime. My family made it possible for me to achieve this goal. My husband, Russ, has been a true partner providing me with time and encouragement. I can’t put into words the gratitude I feel for Russ and being able to share this accomplishment with him. I v hope that my journey through the doctoral coursework and dissertation process serves as a model for my children, Sadie and Rees, so that they know there are no boundaries to what they can accomplish at any stage in their lives. My father, Dr. Michael Schwartz, has been the model of educator and leader for which I strive. He was the inspiration for my study of humorous communication in leadership. I have truly valued his interest in my research and continuous encouragement throughout this process. Finally, my mother, Ettabelle Schwartz, in her own way and quite possibly without even knowing, instilled in me the confidence to achieve in any path of life I chose. I am forever grateful for her endless support and unconditional love. vi TABLE OF CONTENTS Page LIST OF TABLES.........................................................................................................x LIST OF FIGURES ..................................................................................................... xi CHAPTER I. INTRODUCTION ................................................................................................1 Statement of the Problem................................................................................2 Purpose............................................................................................................4 Assumptions ...................................................................................................6 Delimitations...................................................................................................6 Definition of Terms and Operational Definitions...........................................6 Summary.........................................................................................................9 II. LITERATURE REVIEW ...................................................................................10 Introduction...................................................................................................10 History of Leadership Theory.......................................................................11 Trait Theory of Leadership .......................................................................14 Transformational Leadership ....................................................................16 Charismatic Leadership ............................................................................18 Communication Competence........................................................................20 Interpersonal Competence ........................................................................21 vii Administrator Communication Competence ............................................26 Humor ...........................................................................................................30 Theories of Humor ....................................................................................30 Functions of Humor ..................................................................................32 Humor Orientation ....................................................................................33 Valuing Human Resources .......................................................................28 Summary.......................................................................................................36 III. METHODOLOGY .............................................................................................39 Introduction...................................................................................................39 Purpose..........................................................................................................39 Variables .......................................................................................................41 Participants....................................................................................................42 Sampling .......................................................................................................45 Instruments....................................................................................................45 Humor Orientation Scale ..........................................................................46 Audit of Administrator Communication...................................................47 The Principal Leadership Questionnaire...................................................50 Data Collection .............................................................................................51 Threats to Internal and External Validity .....................................................52 Data Analysis................................................................................................54 IV. RESULTS...........................................................................................................55 Introduction...................................................................................................55 Relationship Hypotheses...............................................................................56 viii Prediction Hypotheses ..................................................................................56 Data Descriptions and Distribution...............................................................56 Variables/Rational and Assumptions of Statistical Tests and Methods .......60 Results...........................................................................................................61 Summary.......................................................................................................70 V. SUMMARY AND DISCUSSION .....................................................................73 Introduction...................................................................................................73 Summary.......................................................................................................73 Conclusions...................................................................................................77 Discussion.....................................................................................................82 REFERENCES ............................................................................................................90 APPENDICES .............................................................................................................99 APPENDIX A LETTER TO PRINCIPALS.........................................................100 APPENDIX B SUPERINTENDENT CONSENT LETTER................................101 APPENDIX C INSTRUMENTS ..........................................................................102 APPENDIX D INSTITUTIONAL REVIEW BOARD LETTER ........................106 ix LIST OF TABLES Table Page 2.1 Leadership Theory Timeline ..............................................................................12 2.2 Bass’ Transformational Leadership Model ........................................................17 2.3 Jantzi and Leithwood Transformational Leadership Model...............................18 2.4 Types of Administrator Communication............................................................28 4.1 Frequency Distribution of Participants...............................................................58 4.2 Survey Descriptives............................................................................................59 4.3 The Relationship Between Perceived Humor Orientation and Perceived Leadership Effectiveness ..............................................................................62 4.4 The Relationship Between Perceived Humor Orientation and Perceived Communication Competence........................................................................63 4.5 Stepwise Multiple Regression of HO, AAC, and PLQ ......................................65 4.6 HOACC and PLQ Regression ............................................................................66 4.7 Stepwise Multiple Regression of HO, AAC, and PLQF ....................................68 4.8 HOACC and PLQF Regression..........................................................................68 4.9 Stepwise Multiple Regression of HO, AAC, and PLQI .....................................69 4.10 HOACC and PLQI Regression...........................................................................70 x LIST OF FIGURES Figure Page 2.1 Theoretical framework of leadership, communication competence, and humor orientation..........................................................................................38 xi CHAPTER I INTRODUCTION In this era of school choice, when our nation’s public education system is constantly being challenged, the strengths we seek and strive to develop in our school leaders are of critical importance. The effectiveness of the school principal is arguably the best predictor of school success (Blumberg & Greenfield, 1980; Valentine & Bowman, 1988). One critical competency sought in all educational administrators is that of interpersonal communication (Barth, 1990; Roost, 1991). Both internal and external constituents – students, staff, families, and community, rely on the school principal for leadership. According to Valentine (1981), “Most principals spend 75% or more of their working day communicating with teachers, students, parents, secretaries, and any other persons with whom they work.” (pp. 34-35). Therefore, it would seem that this individual would benefit from possessing the necessary competence in communicating with various factions of the school community in order to be effective. This study seeks to explore the one aspect of that communication, humor, and its relationship with leadership effectiveness. Humor orientation, a personality-based communication trait, has been proven to enhance leaders’ effectiveness in businesses (Campbell, Martin, & Wanzer, 2001; Rizzo, Wanzer, & Booth-Butterfield, 1999), the medical profession (Wrench & Booth-Butterfield, 2003), and school classrooms (Aylor & Opplinger, 2003; Gorham & Christophel, 1992; Wanzer & Frymier, 1999). However, to 1 date no published research has been done in education to determine the effects of an administrator’s humor orientation. Moreover, since humor orientation has been directly linked to communication competence (Wanzer, Booth-Butterfield, & Booth-Butterfield, 1995), it would be logical to see a positive relationship between humor orientation and overall principal leadership effectiveness. Statement of the Problem The demands on school principals have accumulated to create an intimidating list of expectations. No longer is the principal simply the lead teacher. Looking at the longterm role of the principal, Senge (1990) describes it as being a steward of the school’s vision and mission who must protect the organization and yet, constantly scrutinize it looking to change. Kennedy (2002) describes the day-to-day role of principal with an overly extensive list: manager, visionary, instructional leader, politician, strategist, community leader, emotional leader, child advocate, responsible for increased levels of achievement for all students, and responsible for creating an equitable allocation of resources. Kennedy wonders if, in light of this list, the job posting should read, “Only God Need Apply.” Very few principals could assume all of these roles successfully. Therefore, standards and expectations for principals focus on the role of being facilitator and collaborator to illustrate the importance of involving others in the total leadership of the school. In 1996 the Interstate School Leaders Licensure Consortium developed the ISLLC Standards for School Leaders. These standards have focused the role of school leaders, specifically principals, on collaborative, school-based leadership practices. According to these ISLLC Standards, an effective school administrator is one who promotes the success of all students by: 2 1. Facilitating the development, articulation, implementation and stewardship of a vision of learning that is shared and supported by the school community. 2. Advocating, nurturing, and sustaining a school culture and instructional program conducive to student learning and staff professional growth. 3. Ensuring management of the organization, operations, and resources for a safe, efficient, and effective learning environment. 4. Collaborating with families and community members, responding to diverse community interests and needs, and mobilizing community resources. 5. Acting with integrity, fairness, and in an ethical manner. 6. Understanding, responding to, and influencing the larger political, social, economic, legal, and cultural context. The National Association for Schools of Excellence (NASE) echoes these standards and emphasizes that the critical role of the principal dictates that an individual’s innate personal qualities are more important than their professional skills. Personal qualities demonstrate the character needed of an effective principal such as personal flexibility, commitment to working interdependently, and intelligence. Contrastingly, professional skills can more easily be improved through training and mentoring. Therefore, identifying those personal qualities and traits most evident in effective school leaders can guide the continued development of those traits in existing school leaders and outline an emphasis for the future development of those traits in upcoming school leaders. 3 Purpose The statement made by NASE turns much attention to the interpersonal traits of school leaders. This research study narrows those interpersonal traits to a focus on communication competence and humor orientation and their relationship with principal effectiveness. Evidence has shown that communication has become increasingly more important for school leaders (Carter & Cunningham 1997). Kowalski (2005) points out that although there are findings that link organizational outcomes to communication, the actual topic of communication in the literature on educational administration has been ignored. Kowalski asserts that this is an area in need of study as relationship-enhancing communication will be most effective for administrators who must initiate and sustain change. This type of communication will produce mutual understandings, influence, openness, credibility, trust and ultimately, positive organizational development. Humor orientation is also a personality-based, communication trait with evidence of enhancing credibility, trust, influence and other critical organizational components, similar to communication competence. Humor orientation is an interpersonal trait that Booth-Butterfield and Booth-Butterfield (1991) describe as a predisposition to employ humor on a regular basis in one’s verbal and nonverbal communications. In addition, evidence exists that directly links humor orientation to communication competence in that those demonstrating high humor orientation are more flexible in their communication, more aware of the emotions of all parties involved in the communication, and overall better adapters in a variety of communication situations (Wanzer et al., 1995). Campbell et al. (2001) studied the relationship between humor orientation and manager effectiveness. In their research they concluded that subordinates 4 who perceived their managers to be highly humor oriented, also perceived them to be highly effective. This study seeks to closely recreate that test within the field of educational administration. Communication competence is added as a variable in this study to emphasize the importance of overall communication skills to the school principal. The research questions posed in this study are: RQ1: What is the relationship between principals’ humor orientation, communication competence, and leadership effectiveness as perceived by teachers? RQ2: How much is a principal’s leadership effectiveness predicted by humor orientation and communication competence? Methodology for this research study is described in detail in Chapter III. A sample of convenience was used and consisted of 338 elementary teachers reporting on 15 elementary principals. All teachers completed three survey instruments, the Humor Orientation Scale (HOS; Booth-Butterfield & Booth-Butterfield, 1991), the Audit of Administrator Communication (AAC; Valentine, 1981), and the Principal Leadership Questionnaire (PLQ; Jantzi & Leithwood, 1996). Demographic information of the teachers was also collected. Descriptive statistics were calculated for each instrument along with reliability alphas. Correlation coefficients were calculated to determine the significance of the relationship between each variable being studied. Finally, a multiple regression equation determined how much a principal’s leadership effectiveness can be predicted by humor orientation and communication competence. 5 Assumptions 1. The researcher assumes that all teachers participating in the study are certified or licensed appropriately for their teaching position. 2. The researcher assumes that the measurement instruments employed are appropriate for this population. 3. The researcher assumes that teachers answering the surveys are doing so honestly and independently of each other. 4. The researcher assumes that the self-reported demography is sufficiently free from error. 5. The researcher assumes that teachers read and understand the measurement instruments’ directions for completion. Delimitations This study was limited to teachers and principals in suburban elementary schools with students enrolled in grades K-4 or K-5. The empirical data for this study came entirely from 15 elementary schools, 6 of which house grades K-5 and 9 of which house grades K-4. The elementary schools are from three suburban school districts that reside in two different counties within northeast Ohio. Of the 15 elementary schools, two were reported as “effective,” and 13 as “excellent” according to the State of Ohio Department of Education. Definition of Terms and Operational Definitions Affective Involver. The principal understands the teacher and accepts the teacher’s feelings, thoughts, and values as measured by the Audit of Administrator Communication items 1, 5, 9, 13, 17, 21, 24, and 26. 6 Articulating a vision. Behavior on the part of the principal aimed at identifying new opportunities for the school staff and developing, articulating, and inspiring others with his or her vision of the future as measured by the Principal Leadership Questionnaire items 1-5. Charisma. A form of influence one has on followers due to follower perceptions that the leader has exceptional qualities (Weber, 1947). High levels of emotional expressiveness, self-confidence, self-determination, and freedom from internal conflict (House, 1977) Communication Competence. “The ability of an interactant to choose among available communicative behaviors in order that he may successfully accomplish his own interpersonal goals during an encounter while maintaining the face and line of his fellow interactants within the constraints of his situation” (Wiemann & Knapp, 1975, p. 26). Developer. Personal and professional growth is stimulated by the administrator as measured by the Audit of Administrator Communication items 3, 7, 11, 15, 19, and 23. Encourager. Positive rather than negative reinforcement is utilized by the administrator as measured by the Audit of Administrator Communication items 4, 8, 12, 16, and 20. Fostering group goals. Behavior on the part of the principal aimed at promoting cooperation among school staff members and assisting them to work together toward common goals as measured by the Principal Leadership Questionnaire items 9-13. High performance expectations. Behavior that demonstrates the principal’s expectations for excellence, quality, and high performance on the part of t he school staff as measured by the Principal Leadership Questionnaire items 22-24. 7 Humor. “Any intentional communicative instance, which is perceived as humorous by any of the interacting parties” (Martineau, 1972, p. 114). Humor Orientation. An individual’s predisposition to effectively employ humor in daily verbal and nonverbal messages (Booth-Butterfield & Booth-Butterfield, 1991). Individualized support. Behavior on the part of the principal that indicates respect for school staff members and concern about their personal feelings and needs as measured by the Principal Leadership Questionnaire items 14-18. Informer. Information, directions, and decision to a teacher are clearly communicated by the administrator as measured by the Audit of Administrator Communication items 2, 6, 10, 14, 18, 22, 25, and 27. Intellectual Stimulation. Behavior on the part of the principal that challenges school staff members to reexamine some of the assumptions about their work and rethink how it can be performed as measured by the Principal Leadership Questionnaire items2021. Modeling. Behavior on the part of the principal that sets an example for the school staff members to follow consistent with the values the principal espouses as measured by the Principal Leadership Questionnaire items 6-8. Trait. A distinguishable, enduring way in which one individual differs from another (Guilford, 1959). Transformational Leadership. Leaders with strong values, ideals and who are very effective in motivating followers to perform in the best interest of the greater good (Bass, 1985). 8 Summary Chapter I introduced a study designed to test the theory that there is a strong relationship between a principal’s communication competence, humor orientation, and leadership effectiveness. The study also tests the degree to which a principal’s leadership effectiveness can be predicted by his or her humor orientation and communication competence. These variables are assessed using the Humor Orientation Scale (BoothButterfield & Booth-Butterfield, 1991), the Audit of Administrator Communication (Valentine, 1978), and the Principal Leadership Questionnaire (Jantzi & Leithwood, 1996). 9 CHAPTER II LITERATURE REVIEW Introduction This review of literature will focus on the three variables being examined in this research study: leadership effectiveness, communication competence, and humor orientation. Studying leadership effectiveness requires first a look at the history of theory on leadership. Because this study examines specific personality traits, the trait theory of leadership is described. Transformational leadership and charismatic leadership are also reviewed as they are two models supporting the critical emphasis on principals’ interpersonal skills leading to effectiveness. The interpersonal trait, communication competence, is then defined and theory supporting its conceptualization is outlined in detail. Finally, this review covers the variable of humor orientation. Humor is defined, theories and functions of humor reviewed, and the recent conceptualization of the personality-based communication trait, humor orientation, is examined in detail. This literature review lays the groundwork for testing the theory that a significant relationship exists between leadership effectiveness, communication competence, and humor orientation. 10 History of Leadership Theory The term leadership has accumulated a variety of definitions over time. Leadership has been defined in terms of one’s personality traits, behaviors, patterns of interaction, role, title, power, influence over others, ability to induce compliance, as a group process, and various combinations of these (Yukl, 1998). For example, Bowden (1926) compared leadership with the strength of one’s personality, while Bingham (1927) asserted that leadership is possessing a great number of desirable personality and character traits. From an influence perspective, Nash (1929) defined leadership as influencing a change in follower conduct. Supporting that, Tannenbaum, Weschler, and Massarik (1961) defined leadership as “interpersonal influence, exercised in a situation and directed, through the communication process, toward the attainment of a specified or specified goals” (p. 7). In fact, in an analysis of commonalities among leadership definitions, Yukl (1989) determined “most definitions of leadership reflect the assumption that it involves an influence process whereby intentional influence is exerted by the leader over followers . . . that it is a group phenomenon involving the interaction between two or more persons” (p. 3). This comprehensive look at leadership shows the hallmark of all definitions as interaction and influence between people. Therefore, communication would be a logical component of leadership to study. The research and theory of leadership has shifted often over the past century (Table 2.1). In the early 1900s the “Great Man” theory dominated the study of leadership (Northouse, 2004). This theory focused on specific traits of those believed to be natural leaders. These leaders were differentiated from others by their strong personalities, possession of a great number of desirable traits, and/or their ability to employ a 11 combination of their personality traits to influence others in achieving a particular goal (Bingham, 1927; Bowden, 1926; Tead, 1929). Support for this theory was gained through researchers citing various failing organizations that appeared to be “saved” by an extraordinary leader. However, one major shortcoming of trait theory is its narrow view. Table 2.1 Leadership Theory Timeline ________________________________________________________________________ 1990s Excellence Theory 1980s Charismatic Theory 1960s-1970s Personal Situational Theory, Transformational Theory 1950s Behaviorist Theory Early 1900s Trait Theory Late 1800s Great Man Theory ________________________________________________________________________ Trait theory considers only the one-way effect of leader influencing follower and does not take environmental or situational factors into account. Furthermore, it does not consider the interaction effect between the two. Additional details related to trait theory are provided later in this chapter. A shift away from trait theory occurred in the 1940s. Stogdill (1948) published results of surveying leadership research from the turn of the century to 1940. His critiques of the trait theory research led to its demise. He criticized trait theorists for not attending to the contexts in which effective leaders arise. He also noted ambiguous results over those four decades of research, which he alleged resulted in arbitrary lists of leadership traits from various researchers that often lacked consistency. Thus, in the 1950s and 1960s, a behaviorist approach to studying leadership emerged (Northouse, 2004). Researchers began to identify behaviors that were consistently demonstrated by 12 effective leaders. However, once again, this approach narrowly focused on solely behaviors and did not attend to the context in which these behaviors were employed. In 1974, Stogdill published a review of leadership trait studies from 1949 to 1970 that culminated in an illustration of how research had begun to produce empirical evidence of consistent traits and skills found in effective leaders. Although this was not a return to supporting the original trait theory from the turn of the century, Stogdill concluded that possession of particular traits and skills does increase the likelihood that a leader will be effective. Also critical in Stogdill’s report was his insistence for situational factors to be considered in the study of effective leadership. From this, a personalsituational theory of leadership began in which researchers considered contexts when identifying the most effective personality traits of a leader. This body of research recognizes that leaders with certain traits may be effective in one situation but not in another. To conceptualize the relationship between a leader’s traits, behaviors, and situational factors, Rost (1991) contends the excellence theory of leadership emerged. This theory asserted that excellent leaders have consistent traits such as energy, trustworthiness, charisma, or communication, which help them choose the correct behaviors so that they are most effective in various situations. However, this combination can be traced back to Westburgh (1931) who asserted that leadership includes the personal and action traits of the individual as well as the conditions in which the individual is asked to lead. It appears that this theory of considering traits, behaviors, and situations together has existed for quite some time but perhaps has lacked support, as researchers tend to focus on only one aspect of leadership at a time. 13 Trait Theory of Leadership According to Yukl (1981), personality traits are stable dispositions to behave in a particular way. These traits remain constant over time and context. As early as 1869, Galton began studying the hereditary patterns of “great men.” Most early theorists followed this rationale and began to study leadership based on one’s inherited traits. This proclaimed “great man” theory focused on identifying the innate characteristics possessed by effective leaders such as Abraham Lincoln, Mohandas Gandhi, and Martin Luther King that clearly differentiated them from their followers. There are several positive aspects of the trait theory of leadership outlined by Yukl (1998). First, it is an appealing and comforting notion that our leaders are gifted individuals with characteristics differentiating them from ordinary. Second, the trait theory also has a century’s body of research to support it. No other theory can match that history and depth of study. Third, within the leadership process, trait theory is the only study of the pure leader component. It does not look at the situation or the followers; it seeks only to better understand the leader within the process. Finally, the trait theory of leadership provides those in the field with an idea of the characteristics that will be most beneficial in their positions or in hiring others for critical positions. It can provide supervisors or employers with a guide when seeking to enhance the leadership effect of an organization. Over time the trait theory of leadership has received criticism. One critical claim is that the theory provides no definitive list of traits; instead, subjective, arbitrary lists are used by various organizations, fields and researchers (Northouse, 2004). Critics claim that the trait theorists’ failure to consider the role of situations in leadership is a major 14 shortcoming. Also, critics note that trait research tends to look solely at specific traits and the emergence of leadership but not at how those traits have affected certain outcomes such as productivity, achievement, or follower satisfaction (Northouse, 2004). A final criticism of the trait theory is that it provides no support for the training or improvement of leaders. If traits are indeed personal qualities that are stable over time and context, such as IQ, then one could conclude that little can be provided in terms of leadership training (Stogdill, 1974). Despite the shortcomings noted in the trait theory of leadership, Stogdill’s follow up study in 1974 of trait research did elicit several consistent traits and skills of leaders. Stogdill provided these as evidence of common traits and skills within leaders but emphasized that possessing these personal characteristics simply increases the likelihood that the leader will be effective, it is not a guarantee. Stogdill also emphasized the need to consider the contextual factors in which the leader is placed when studying his or her effectiveness. The traits and skills that Stogdill concluded relate to leader effectiveness are as follows: Traits – adaptable to situations, alert to environment, ambitious, assertive, cooperative, decisive, dependable, dominant, energetic, persistent, self-confident, tolerant of stress, willingness to assume responsibility Skills – intelligent, conceptually skilled, creative, tactful, diplomatic, fluent speaking, knowledge of work, organized, persuasive, socially skilled. (Stogdill, 1974) In continued study by Boyatzis (1982), he found that one attribute serving as the best differentiator between effective and ineffective leaders is interpersonal skill. Boyatzis included such characteristics within interpersonal skill as empathy, persuasiveness, oral communication ability, social insight, charm, tact, and diplomacy. 15 Many of these attributes are included in what has been defined as transformational leadership and they also tie directly to the two independent variables in this study, communication competence and humor orientation. Transformational Leadership In the 1960s, research in the field of leadership had moved beyond simply trait and situation studies and began to examine the dynamic interaction and exchange between leader and follower (Yukl, 1998). Downton (1973) and Burns (1978) began outlining a new concept of leadership, transformational leadership. Challenges of school reform and restructuring are reasons cited for a movement supporting this theory (Leithwood, 1992, 1994). In Burns’ transformational leadership model, the effective leader is able to reach the motives of his or her followers and to raise their sense of morality to help them reach their full potential. The transformational leader is in tune to the needs of his or her followers and yet is able to compel them to put aside their own self-interests for the benefit of the organization. Bass (1985) provided a model of transformational leadership asserting that transformational leaders have strong values, ideals and are very effective in motivating followers to perform in the best interest of the greater good. Bass included four factors comprising the concept of transformational leadership: idealized influence/charisma, inspirational motivation, intellectual stimulation, and individualized consideration. These factors (Table 2.2) are comprehensive in that they cover the necessary charisma a leader needs to motivate followers, the need for leaders to use emotional appeals, the need to support and encourage followers to challenge values and beliefs, and the ability to truly make 16 followers feel valued. Transformational leadership outlined a new concept of leadership that focused more on one’s interpersonal skills in developing people and building teams. Table 2.2 Bass’ Transformational Leadership Model ________________________________________________________________________ Factors Leadership Description ________________________________________________________________________ 1. Idealized influence and Charisma Leaders whom others wish to emulate; respected and trusted individuals viewed as role models 2. Inspirational motivation Motivates by communicating high expectations and inspiring a shared vision 3. Intellectual stimulation Encourages followers to be creative and innovative 4. Individual consideration Serves as a mentor or coach ________________________________________________________________________ Jantzi and Leithwood (1996) utilized results of the research on transformational leadership and adapted models such as Bass’, which were created for nonschool organizations, to create a new conception of transformational leadership for schools. Their conception is comprised of six dimensions of transformational school leadership (Table 2.3). Although this model was adapted from nonschool organizations, it encompasses the traits and skills educational administrators need to have to successfully create a culture of experimentation, risk-taking, and open dialogue leading to the norms and practices of effective schools (Oaks, Quartz, Gong, Guiton, & Lipton, 1993). Jantzi and Leithwood’s six-dimensional concept is the basis of the Principal Leadership Questionnaire, which will be used as an assessment instrument in this research study. 17 Table 2.3 Jantzi and Leithwood Transformational Leadership Model ________________________________________________________________________ Dimensions Descriptions ________________________________________________________________________ Identifying and articulating a Vision Identifies new opportunities, articulates and inspires others with a vision Fostering the acceptance of Group goals Behavior that promotes cooperation; empowers followers to work collaboratively Providing individualized Support Demonstrates respect for staff and recognizes their personal feelings and needs Intellectual stimulation Challenges staff to reexamine assumptions about their Work Providing an appropriate Model Sets a strong example of having consistent values Demonstrates great expectations for excellence and High performance expectations quality in work ________________________________________________________________________ Charismatic Leadership One interpersonal attribute receiving tremendous attention in leadership research is charisma. Charisma is also an important attribute to examine in that it is a characteristic noted of the variable, humor orientation, discussed later in this chapter. Charismatic leadership and transformational leadership are often terms used interchangeably by authors. However, there are distinct differences. The word ‘charisma’ comes from the Bible, meaning ‘gift’. Max Weber (1947), a sociologist, studied three main ways of gaining legitimacy in social settings, one of which was charismatic authority. Weber defined charisma as a form of influence one has on followers due to follower perceptions that the leader has exceptional qualities. In 1987 18 Conger and Kanungo published their attribution theory of charisma. This theory purported that follower attribution of charisma to a leader is determined by a combination of the leader’s behavior, skill, and the contextual factors. Conger and Kanungo determined that charisma is more likely to be attributed to leaders who challenge the status quo with their vision, use unorthodox ways of achieving the vision, make selfsacrifices and take personal risks, demonstrate self-confidence, and use persuasive appeals. According to this theory, followers are so enamored with the leader that they are motivated to please and imitate the leader. Charismatic leaders are able to move followers past surface level acceptance of his or her values to actually internalizing the same values, attitudes, and beliefs to achieve the organization’s goal. Proponents of charismatic leadership advocate that these types of leaders have transformational effects. The Conger-Kanungo model (1988) suggests the leader uses strategies, which make followers feel empowered within a situation. The three strategies of leaders empowering followers are: 1. Visioning strategy to strengthen follower commitment. 2. Context changing strategy - changes factors associated with perceptions of powerlessness 3. Self-efficacy information strategy – strengthens members’ beliefs in their own capabilities. (p. 195) In this sense, Conger and Kanungo believe that the charismatic empowering of followers can achieve transformational effects. Many of the aforementioned attributes associated with charismatic leaders are also found in individuals who employ humor on a regular basis in their communications. This will be outlined in detail later in this chapter. 19 Communication Competence Yukl (1989) determined that a major commonality among leadership definitions is the interaction and influence between two or more persons, thus the field of interpersonal communication begs examination. The study of communication competence shows a trend of defining competency in behavioral terms emerging in the 1970s. Many definitions of communication competence utilizing behavioral components have been professed by scholars with some noticeable agreement and overlap. One source of confusion is the often-interchangeable terms, communication competence, and interpersonal competence. Oftentimes, communication competence is defined solely as oral and written skill proficiency instead of one’s effectiveness in regular, human interactions. Therefore, it is critical to know the evolution of definitions and the construct, communication competence. Researchers have attempted to define communication competence for decades. White (1959) and Bower (1966) both defined competence in terms of an individual’s ability to interact effectively in all aspects of their environment. Then in 1969, Weinstein’s definition of competence narrowed the focus in the field to interpersonal behaviors. Elaborating on the concept of interpersonal behavior, Bochner and Kelly (1974) described interpersonal communication competence as achieving the critical goal of the relationship. In 1977, Wiemann also extended the definition of communication competence to one’s ability to choose among available communication behaviors in order to accomplish their goal and still maintain the face and line of the other interactant. Supporting Wiemann’s (1977) view, Larson, Bachlund, Redmond, and Barbour (1978) agreed that communication competence is “the ability of an individual to demonstrate 20 knowledge of appropriate communication behavior in a given situation” (p. 16). In 1983, Spitzberg synthesized many components of these prior schools of thought by defining communication competence as a construct that encompasses elements of knowledge, motivation, skill, behavior, and effectiveness. Interpersonal Competence Originally, interpersonal competence was the construct developed and studied by scholars, which encompassed many communication behaviors. Foote and Cottrell (1955) began using the term interpersonal competence (IC) in their study of social skills. They included six components in their study of IC: health, intelligence, empathy, autonomy, judgment, and creativity (p. 41). Over a decade later, Holland and Baird (1968) developed an instrument to measure IC, the Interpersonal Competency Scale, which was based on Foote and Cottrell’s model. The scale was proven a valid and reliable instrument. However, Holland and Baird (1968) did find two of Foote and Cottrell’s (1955) components to not be consistent with the behavioral concept of IC, intelligence, and health. These two components were proven to have no effect on one’s competence in the area of social skills or interpersonal skills. In 1965, Argyris conceptualized IC in terms of problem-solving abilities. His model consists of six weighted categories, which can be used to code and analyze communication behaviors. However, in 1968, Argyris broadened his model. He redefined IC as “the ability to cope effectively with interpersonal relations” (p. 148) and then outlined three prerequisites for effective “coping”: (a)Accurate perception of the situation, (b) employing problem-solution strategies that endure, and (c) retaining cooperation and maintaining effective working relationships with interactants after 21 solutions are chosen and employed. Although Argyris (1968) maintained a focus on problem-solution interaction, he realized the need to factor in one’s perceptions within a social situation, thus incorporating more of Foote and Cottrell’s (1955) earlier study of social skills. Also conceptualizing IC, Bennis, Van Maanen, Schein, and Steele (1979) outlined five personal competencies in their model that they asserted would lead to healthy interpersonal relations. The first competency is the ability to send and receive information and feelings reliably. To be competent in this area, one must be able to listen attentively, perceive accurately, and demonstrate a high degree of sensitivity. The second competency is the ability to express feelings. This area includes both self-disclosure and empathy. The third competency is the ability to process information and feelings reliably in an interpersonal experience. The fourth competency is the ability to implement a course of action. Finally, the fifth competency, the ability to learn in each of the aforementioned competencies, is the most difficult and yet the most critical. Bennis et. al. believe that when individuals can be both participant and observer of their own behavior, maximum growth toward IC will occur. Also important to note is that three of the five competencies in this model refer specifically to communication behaviors. Competence in face-to-face interaction, interpersonal communication competence (ICC), is often studied through one of three main schools of thought. First, Goffman (1959) viewed the study of face-to-face interaction as self-presentation. He viewed competence as dyadic and each encounter as a situational constraint on the interactants’ communication behavior. Goffman viewed the competent communicator as one who demonstrates the critical quality of an encounter through: (a) his presentation of 22 appropriate faces and lines, and (b) his support of the faces and lines presented by others. Therefore, the competent communicator is capable of helping others maintain their identity when it is threatened, or “saving face” as it is commonly termed. This view tends to be narrow in its focus by only examining difficult interactions and primarily interactions between only two persons. Argyle (1969) studied ICC as a social skill, which is the second school of thought and broader than Goffman’s conception. In his framework, Argyle (1972) describes the social skill process of being motivated by a goal, resulting in selective perceptions of cues, which are then translated into a set of responses. Argyle outlines seven dimensions in his model: (a) extroversion and affiliation, (b) dominance-submission, (c) poise-social anxiety, (d) rewardingness, (e) interaction skills, (f) perceptual sensitivity, and (g) roletaking ability. This model goes beyond the actual face-to-face exchange and encompasses one’s ability to balance their stance, poise, emotion, and perceptions throughout the exchange to have an effective lasting impression. The third school of thought is represented by Bochner and Kelly’s (1974) study of ICC as a human relations or group interaction. Their conceptual framework is composed of two assumptions: (a) all human beings are motivated to interact effectively in the pursuit of influencing their environment, and (b) this competency is learned throughout one’s lifetime. While these two assumptions are consistent with the models proposed by Argyris (1965, 1968) and Bennis et al. (1979), Bochner and Kelly’s (1974) framework includes three criteria to evaluate competency: (a) the ability to formulate and achieve objectives, (b) the ability to collaborate effectively, and (c) the ability to adapt 23 appropriately to situation and/or environment variations. Bochner and Kelly cite five skills most likely to contribute to ICC: (a) empathy, (b) descriptiveness/feedback, (c) owning feelings and thoughts, (d) self-disclosure, and (e) behavioral flexibility. In 1977, Bochner and Yerby tested the Bochner and Kelly model (1974). The Group Assessment of Interpersonal Traits (GAIT) instrument was used and the results indicated two factors accounting for 62% of the variance. The first factor, Interpersonal Openness, is comprised of descriptiveness, owning feelings, and self-disclosure, components of the Bochner and Kelly model (1974). The second factor, Acceptance/Flexibility, includes empathy and behavioral flexibility, which are also from the Bochner and Kelly model (1974). Pulling from these three schools of thought, Wiemann and Knapp (1975) proposed a more comprehensive definition of ICC” The ability of an interactant to choose among available communicative behaviors in order that he may successfully accomplish his own interpersonal goals during an encounter while maintaining the face and line of his fellow interactants within the constraints of his situation. (p. 26) From this definition and based on previous models from Argyris (1962, 1965), Bochner and Kelly (1974), Argyle (1969, 1972), and Goffman (1959, 1963, 1967), Wiemann created his model of ICC that included five dimensions: (a) affiliation/support, (b) social relaxation, (c) empathy, (d) behavioral flexibility, and (e) interaction management. Each dimension can be identified according to observable behaviors in face-to-face interactions. Interaction management is, according to Wiemann (1977), the “sin qua non” of competence (p. 199). Interaction management encompasses those procedural guidelines that structure and maintain interaction. Skillful interaction management is the 24 ability to handle such procedures as initiation/termination of interaction, allocation of speaking turns, and control of topics. Successful management is defined as handling these matters in such a way as to satisfy all participants. According to Wiemann (1977) there is greater evidence linking interaction management to communication competence than there is for any of the other four dimensions in his model. As Wiemann (1977) maintained the critical component of communication competence to be interaction management, Hazleton and Cupach (1986) supported that assertion with a study of “ontological knowledge”. Hazleton and Cupach conceptualized “ontological knowledge” as the communicators’ perceptions of social reality. It is the communicators’ ability to describe, predict, and explain human behavior. Wiemann’s (1977) dimension, interaction management, is focused on skill, but as pointed out by Wiemann and Kelly (1981), “knowledge without skill is socially useless, and skill cannot be obtained without the cognitive ability to diagnose situational demands and constraints” (p. 290). In Hazleton and Cupach’s study (1986), ontological knowledge was proven to be significantly associated with communication competence. Wiemann (1977) developed a model of communication competence that included attributes of the communicatively competent that may be observed and measured by others. Researchers have gone on to study how the competence of a communicator is judged. Pavitt (1990) posits that observers compare a communicator’s performance to that of the “ideal” communicator. Pavitt and Haight’s (1986) inferential model of competency evaluation contains two parts. First, there is a structure for representing competence-related beliefs. This structure is composed of prototypes, which are created by three concepts: (a) focal concept, which names the prototype; (b) traits that describe 25 the focal concept’s characteristics; and (c) behaviors that describe the focal concept’s characteristics. For example, the communicatively competent (focal concept) person is fairly talkative (trait/behavior). Second, there is a process by which these beliefs are used in evaluating a communicator’s competence. The first stage, impression formation, is when the observer forms an impression of the communicator, his or her focal concept, traits, and behaviors. The second stage, competence evaluation, is when the observer evaluates the communicator’s competence by comparing the impression to their impression of the “ideal” communicator. The purpose of studying competence is to discover how communicators succeed or fail in making desirable, effective impressions of themselves on observers. This perceiver-oriented approach is thus a most profitable choice in studying aspects of communication. Administrator Communication Competence Research shows that educational administrators at all levels spend at least 70% of their time directly involved in the communication process (Miltz & Kanus, 1977). Therefore, communication competence in school leaders would seem a critical need for an effective organization. Katz and Kahn (1978) stress the importance of a free flow of information within an organization. This flow of information prevents intraorganizational problems and supports the relationship of the organization to the larger social context (Katz & Kahn, 1978). The organization’s leadership must encourage feedback and confirmation messages within the communication system. Luthans (1973) agrees with this view and emphasizes that organizational communication must be examined behaviorally as communication effects change through both psychological and language processes. 26 Within an organization, communication flows either horizontally or vertically (Valentine 1981). Horizontal communication supports organizational interaction stability while vertical communication is used to effect change. Katz and Kahn (1978) note a distinct difference in upward and downward communication flow in that upward communication is not characterized by spontaneous or complete expression. Downward communication, from leader to subordinate, is used for five purposes in an organization: (a) task instruction, (b) task rationale, (c) procedures and practices, (d) feedback, and (e) indoctrination of goals (Katz & Kahn). Luthans (1973) emphasized the need for attention to both the upward and downward channels of communication as it does create one of the greatest challenges for the administrator. The importance of communication by the organizational administrator is also emphasized by Mackay and Gaw’s (1975) description of monologic and dialogic communication. Table 2.4 describes both types of communication. Monologic communication by an administrator creates a more traditional image of a boss. In contrast, dialogic communication by an administrator is more personal in nature. This type of communication uses words to transmit both a personal and cognitive meaning. Dialogic communication is most effective in organizations experiencing and/or sustaining change. Mackay and Gaw’s list of descriptors for dialogic communication by an administrator is very similar to the functions of one’s use of humor, as will be outlined later in this chapter. 27 Table 2.4 Types of Administrator Communication ________________________________________________________________________ Monologic Dialogic ________________________________________________________________________ Power over others Creates an atmosphere of openness, freedom and responsibility Persuasion for personal gain Establishes mutual trust and respect Shaping another’s image regardless of other’s concern for developing a unique self Uses sincerity and honesty in communication Developing one’s own prestige and status at the expense of others Appreciates individual differences and uniqueness Willing to admit errors Gives effective feedback and uses feedback Demonstrates a positive attitude toward understanding and learning ________________________________________________________________________ Valentine (1981) assessed various instruments in existence that measure interpersonal communication in school organizations. Two shortcomings of existing instruments were noted. First, some instruments focused on components of interpersonal communication and encompassed all aspects of social interaction but lacked the understanding of the relationship between communication and leader behavior. Second, other instruments gave a much more comprehensive look at organizational communication but were such extensive assessments that they were not practical for assisting school leaders with immediate and useful feedback. Therefore, Valentine 28 (1981) created his own model of an administrator communication audit based on the research and realities of school administration. Valentine’s model is comprised of five constructs. First, the school leader communicates as an Affector. This construct describes the school leader as one who accepts feelings and values of staff members, shows an interest in staff members’ personal lives, and shares his or her own personal thoughts and values to allow staff members to see them as not solely an authority figure. The second construct is Encourager. A school leader is an encourager by positively reinforcing staff through praise and compliments, using humor to create a positive atmosphere, discussing thoughts shared by teachers and even rephrasing them to show increased attention. The third construct is Involver. A school leader is an involver by promoting teacher involvement in discussions related to school issues, creating a sense of belonging and worth. The fourth construct is Provider. A school leader is a provider by continuously informing teachers of various aspects related to the school and clearly expressing directions, expectations and decisions to all staff. The fifth construct is Promoter of Growth. A school leader is a Promoter of Growth by promoting goal setting by staff members to reach professional maturity, by giving quality and honest assessment feedback to all staff, and by encouraging thorough evaluation of all educational programs and improvements. Valentine has used these five constructs of administrator communication to create the Audit of Administrator Communication which is the instrument used in this study and described in detail in Chapter III. It is important to note that Valentine clearly stated the use of humor in the construct of Encourager as a means 29 for creating a positive environment for teachers. In upcoming sections, humor will be outlined in detail noting this specific function as well. Humor In studying the effects of humor, a definition of humor must first be established. Several definitions of humor exist. Sociologists often define humor in terms of interaction, specifically, intentional attempts to provoke a laugh or smile (Fine, 1984). Ziv (1988) defined humor as social messaging that intends to evoke a laugh or a smile. Chapman and Foot (1976) defined humor using three constructs, stimulus, response, and disposition. As a stimulus, humor is any communication intended to elicit a response characterized by laughing or smiling. A response is the amount of laughter and smiling elicited from the situation. Disposition is related more to a personality trait that may be considered an individual’s “sense of humor.” A more comprehensive definition of humor and one that will be used as the definition of humor for the purposes of this study was developed by Martineau (1972), “ any intentional communicative instance which is perceived as humorous by any of the interacting parties” (p. 114). Beyond this definition of humor, several theories of humor must also be understood in studying the effects of humor on other constructs. Theories of Humor Several theories exist related to the existence and use of humor in society. “Laughter as an expression of feelings of superiority over someone else,” is Morreall’s definition of the Superiority Theory (1987). Superiority Theory has been the dominant theory of humor since the 1600s. This theory implies that those laughing are enjoying humiliating someone or watching someone being humiliated. It has been reported that 30 much of what is considered funny, is based on the disparagement of others, which then emotionally elevates individuals above the target, eliciting enjoyment. The type of humor related to this theory is most often disparaging, or aggressive. A second perspective, the Incongruity Theory, evolved approximately 200 years ago (Morreall, 1987). This theory also treats humor as a type of enjoyment. It is the enjoyment found in something that does not fit one’s “mental patterns.” For example, the laugh that comes from seeing snow fall in mid-April or from finding the humor in the oxymoron term of “jumbo shrimp.” The incongruity theory has a second direction, incongruity-resolution theory, which is the reaction when discovering that two incongruous terms are actually related (Suls, 1983). A person might not understand the humor in a joke because they cannot make the connection between the two elements. An example would be a person not finding humor in a man named “Tiny” without the knowledge that the man is actually a seven foot seven inches tall professional basketball player. A third perspective is the Relief Theory. The basic premise of this theory is based on the early work of Freud and other psychologists and is the belief that laughter is a release of repressed or unused energy (Brooks, 1992). Morreall (1983) describes his own theory of humor, Mental Distance, which can be thought of in terms of time or space. We’ve all said at some point, “I’m sure we’ll laugh about this years from now.” Events are found humorous after adequate time has passed and mental distance has been achieved. Similarly, being able to joke about situations that are geographically far away also creates mental distance. 31 These theories of humor are not exhaustive but allow a base for understanding the background and research. With this understanding, humor can be studied as a function. Functions of Humor Research has shown various forms of humor to be very functional in our society. Related to communication, Graham, Papa, and Brooks (1992) reported positive functions of humor such as playfulness and establishing friendships, which are positively correlated to communication competence. Humor is also used as a tool for managing anxiety or embarrassment as it can divert attention from an uncomfortable situation (Ziv, 1984). As an interpersonal skill, humor is used to introduce difficult topics or avoid difficult topics . Humor has also been proven as a means of social control. Humor can be used effectively to show approval or disapproval of someone’s actions that may agree with or violate group norms (Webb, 1981). Coser (1960) wrote that “in laughter, all are equal” (p. 111), illustrating the point that humor equalizes the status among members in a group. This also would allow easy assimilation of new members into a group. These conclusions are supported by Sherman (1985) who also found humor to be a useful tool in reducing social distance. These social benefits of humor are often observed in organizations. In an organizational setting, Vinton (1989) found that humor was effective in socializing new members to the culture, creating bonds among employees, and facilitating the accomplishment of work. Deal and Kennedy (1982) also support organizational humor as they found it unifies employees, enhances cultural values, and reduces conflict. Moreall’s (1983) research provided evidence that workplace humor enhances mental flexibility and mental and physical health. He found that humor 32 provided the “social lubricant” that positively established camaraderie among coworkers. Studies show that managers believe humor is a most effective way of dealing with conflict, relieving tensions and stress, motivating employees, and enhancing overall communication channels (Davis & Kleiner 1989; Malone 1982). Humor Orientation In 1991 Booth-Butterfield and Booth-Butterfield began to study humor in communication from a productive perspective. Realizing that the effective generation of humor was restricted to only a few while the majority serve as audience member, BoothButterfield and Booth-Butterfield began to study these differences in humor communication and eventually conceptualized the communication trait, humor orientation (HO). Individuals who are skilled at producing humor and do so regularly across a variety of contexts demonstrate the communication-based personality trait of humor orientation. With the conceptualization of the humor orientation trait being just over a decade old, researchers are only beginning to discover its impacts. In creating and testing their HO scale, Booth-Butterfield and Booth-Butterfield concluded that people who are high in HO perceive more situations as appropriate for humor use, perceive few situations as inappropriate for humor use, and use a greater variety of categories of humorous communication (i.e., impersonation, nonverbal, etc.). High HOs will use humor spontaneously across a wide variety of situations. Since the recognition of the trait humor orientation, several studies have been done to test the effects of being a highly humor-oriented individual or a low humororiented individual. In 1996, Wanzer et al. studied effects of HO on an individual’s popularity. Using college students, participants rated themselves on the HO Scale and 33 the UCLA Loneliness Scale. Each participant asked outside acquaintances to rate them on the HO Scale and on a measure of social attractiveness. The results showed that in general, high HO people were less lonely and their acquaintances perceived them to be more humorous. These results support prior research showing that a “sense of humor” is associated by many with maturity and social competence (Masten, 1986). People who are viewed as funny or humorous are better able to function in society, make friends easier, and are more socially attractive (McGhee 1989). Sherman (1985) found that this applied to children as well in that children considered by their peers to be less humorous, were liked the least. In 1995, Wanzer et al. studied the connection between HO and communication competence. Their study included the use of college students completing the HO scale, the Social Management Scale for communicator competence, and the Affective Orientation Scale. Results indicated that people with higher HO were more flexible in their communication. They are not incessantly funny, rather they are able to recognize and adapt to communication situations, thus being more communicatively competent. Their results also showed that higher HO individuals are more aware of emotions and use them to guide their communication. Additional studies have been done to show the effects of the perceived HO of an individual. For example, Wrench and Booth-Butterfield (2003) utilized undergraduate students, graduate students, and general public citizens at a shopping mall to complete the HO scale reporting on their physician. They also completed surveys reporting their perceptions of their physician’s credibility and of their overall medical satisfaction. Results showed that patients who perceived their physicians to be highly humor oriented, 34 also perceived them to have greater credibility thus resulting in greater patient satisfaction and compliance. Similar to the medical field, HO has been studied in the field of education as it relates to teachers and students. Student perceptions of teacher’s HO have been shown to impact student learning. Gorham and Christophel (1992) identified humor as a behavior teachers use to motivate students in the classroom. In their research, Wanzer and Frymier (1999) sought a relationship between student perception of teacher HO and student learning. Using over 300 undergraduate students in communication, they required participants to complete the HO scale referring to the professor they had had prior to coming to the communication class. They also completed an affective learning scale and the Learning Indicators scale. Results showed a significant, positive correlation between student perceptions of their teacher’s HO and student reports of learning as well as greater affect for the teacher and course. Also in the field of education, Aylor and Opplinger (2003) questioned whether student perceptions of their teacher’s HO would significantly affect the amount of and satisfaction with student-teacher out-of-class communication (OCC). Undergraduate students were utilized as participants. Participants were interviewed as to the frequency and type of OCC they experienced with a particular teacher and they rated their satisfaction with that OCC on a 5-point Likert scale from “very satisfied” to “very dissatisfied.” Students also completed the HO scale reporting on that same teacher. Results also showed a significant, positive correlation between student perceptions of their teacher’s HO and the frequency and satisfaction of OCC. 35 Another area in which HO has been explored is in the relationships between business managers and their subordinates. Campbell et al. (2001) studied effects of subordinate perceptions of manager’s HO. Specifically, they were seeking a correlation between subordinate perceptions of their manager’s HO and subordinate job satisfaction. Similar to this internship study, Campbell et al. also observed the relationship between subordinate perception of their manager’s HO and subordinate perception of the effectiveness of their manager. The HO scale was used as well as a job satisfaction survey and a managerial effectiveness measure. Results proved a significant, positive correlation supporting that when subordinates perceive their managers to be highly humor oriented, they also perceive them to be more effective and they experience greater job satisfaction. This supported earlier findings from a very similar study with subordinates and managers by Rizzo et al. (1999). Therefore, it has been illustrated that the perceptions of an individual’s HO has a significant impact and influence on those with whom they work. Summary Chapter II has provided the basis for examining the relationship between leadership effectiveness, communication competence, and humor orientation. Figure 2.1 represents this relationship in a graphic organizer. Leadership is consistently defined as a process involving two or more people interacting and even influencing each other (Yukl, 1989). Interactions among people cannot be completely understood without a close look at the communication skills employed. Narrowing this even more to a look at the school principal as a leader interacting with a wide variety of constituents on a daily basis, the communication skills of that principal become a critical component of his or her 36 effectiveness. School principals are required to use those communication skills to accomplish a mounting list of responsibilities in a time of challenge and reform in public education. Transformational leadership theory describes an administrator who has charisma, inspires others, is respected, is trusted, is seen as credible, encourages and empowers others, stimulates creativity, and serves as a mentor (Bass, 1985) Similarly, Valentine (1981) described an effective administrator communication style to include one who is trusted with and accepts staff members’ feelings and values, who is encouraging, who is inspiring, who involves staff members sincerely, and who stimulates personal and professional growth. While the transformational leader and the effective communicator share attributes, they all are tied to the cited functions and effects of humor. Evidence shows humor functions to create cohesiveness among members of an organization, enhance organizational values, enhance mental flexibility and creativity, motivate, establish credibility, and increase job satisfaction (Campbell et al., 2001; Deal & Kennedy, 1982; Moreall, 1983; Wrench & Booth-Butterfield, 2003). The commonalities among leadership effectiveness, communication competence, and humor orientation are the basis for examining their relationship. 37 Figure 2.1. Theoretical framework of leadership, communication competence, and humor orientation. 38 CHAPTER III METHODOLOGY Introduction This chapter reviews the components of the overall methodology used in the study. Covered in this section are the research questions, variables, population, sampling and data collection methods, and the internal and external threats to validity. Purpose This correlational research study seeks to test and verify a unique theory. This theory asserts that a principal’s perceived communication competence, and more specifically, perceived humor orientation, will directly impact his or her perceived effectiveness as a leader. School principals need strong communication and interpersonal skills. The ISLLC Standards for School Leaders outline responsibilities for principals that include facilitating a shared vision, sustaining a nurturing yet academically focused school culture, enlisting staff to cooperate in safely and effectively managing the facility, and collaborating with colleagues, families, and community. All of these roles demand strong communication skills. Effective principals must possess communication skills to create a climate that influences, unites, inspires, and empowers all stakeholders toward achieving the school’s mission. Humor in the workplace is one effective means of establishing just such an environment. Humor functions to effectively reduce stress, 39 increase mental flexibility, socialize new members into the organization, equalize status, gain approval, manage anxiety, introduce negative information or directives, control conflict, regenerate values, increase physical and mental health, and more (Coser, 1960; Davis & Kleiner, 1989; Deal & Kennedy, 1982; Malone, 1982; Morreall, 1983; Vinton, 1989). Humor orientation has also been strongly related to communication competence (Wanzer et al., 1995), and competent communication is rapidly becoming the most critical hallmark of an effective principal. Therefore, with the proven benefits of employing humor in communication, it would follow that a principal’s ability to utilize humor in his or her overall communication behaviors will impact his or her effectiveness as an educational leader. The instruments being used to measure these variables are The Humor Orientation Scale (HOS), The Audit of Administrator Communication (AAC), and The Principal Leadership Questionnaire (PLQ). These instruments will be described thoroughly in this chapter. Two research questions guide this study: RQ1. What is the relationship between principals’ humor orientation, communication competence, and leadership effectiveness as perceived by teachers? Based on this research question, the following research hypotheses will be tested: Hypothesis 1. There is a significant relationship between humor orientation as measured by the HOS and leadership effectiveness as measured by the PLQ composite and six domains. Hypothesis 2. There is a significant relationship between humor orientation as measured by the HOS and communication competence as measured by the AAC composite and four domains. 40 RQ2. How much is a principal’s leadership effectiveness predicted by humor orientation and communication competence? Based on this research question, the following research hypotheses were tested: Hypothesis 3. Leadership effectiveness as measured by the composite score on the PLQ will be significantly predicted by humor orientation as measured by the composite score of the HOS and by communication competence as measured by the composite score on the AAC. Hypothesis 4. Leadership effectiveness as measured by the domain of the PLQ, Fostering the Acceptance of Group Goals, will be significantly predicted by humor orientation as measured by the composite score of the HOS and communication competence as measured by the composite score on the AAC. Hypothesis 5. Leadership effectiveness as measured by the domain of the PLQ, Providing Individualized Support, will be significantly predicted by humor orientation as measured by the composite score of the HOS and communication competence as measured by the composite score on the AAC. Variables There are three main variables in this research study. The first variable is teachers’ perceptions of their principal’s use of humor. The Humor Orientation Scale (HOS; Booth-Butterfield & Booth-Butterfield, 1991), a survey instrument described later in this chapter, measures this variable. The second variable is teachers’ perceptions of their principal’s overall communication competence. This variable is measured by the Audit of Administrator Communication (AAC; Valentine, 1978), also a survey instrument described later in this chapter. Finally, the third main variable, teachers’ perceptions of their principal’s leadership effectiveness, is measured by another survey instrument, the Principal Leadership Questionnaire (PLQ; Jantzi & Leithwood, 1994). Data are also collected on additional independent variables related to demographic information: teacher’s sex, teacher’s race, specific teaching assignment teacher’s years 41 of experience, teacher’s level of education, teacher’s years working with targeted principal,. Participants There are 2,254 public elementary schools in the state of Ohio alone (Ohio Educational Directory, [ODE], 2005). Rather than attempt a random sampling from each of those schools, this study was conducted using a nonrandom, convenience sample approach. Although the results from this study may not be generalizeable to the entire population of elementary teachers and principals, the information gleaned will contribute to both the study of communication traits and to the body of knowledge related to administrator effectiveness. This study uses three suburban school districts in two different counties of northeast Ohio. Elementary teachers (K-5) teaching general education, special education, and specialty areas (e.g., art) were surveyed. All teachers surveyed were licensed or held Ohio teaching certification in accordance with the State of Ohio Licensure Standards. All three districts are accredited public schools by the State of Ohio Department of Education. The first school district (SD1) is an inner ring suburban district bordering a large metropolitan city in Cuyahoga County. The racial makeup of the student population is approximately 34% African American and 61% Caucasian. The racial make up of the teaching staff is approximately 6% African American and 88% Caucasian. According to the State of Ohio Department of Education, the district’s overall proficiency rating is “effective.” There are five elementary schools in SD1, all housing grades K-4: 42 y Elementary School 1 (ES1) is ranked “excellent” and has a male, Caucasian principal who holds a doctoral degree. y Elementary School 2 (ES2) is ranked “effective” and has a female, African American principal who holds a masters degree. y Elementary School 3 (ES3) is ranked “excellent” and has a female, Caucasian principal who holds a masters degree. y Elementary School 4 (ES4) is ranked “effective” and has a female, African American principal who holds a masters degree. y Elementary School 5 (ES5) is ranked “excellent” and has a male, Caucasian principal who holds a masters degree. Through survey implementation, demographic information on the teaching staffs of each elementary school was obtained. The second school district (SD2) is a suburban district located in Stark County, bordering a major metropolitan city in Summit County. The racial make up of the student population is approximately 3.3% African American and 73.5% Caucasian. The racial makeup of the teaching staff is approximately 2% African American and 88% Caucasian. According to the State of Ohio Department of Education, the district’s overall proficiency rating is “excellent.” There are six elementary schools in SD2, all housing grades K-5: y Elementary School 6 (ES6) is ranked “excellent” and has a female, Caucasian principal who holds a masters degree. y Elementary School 7 (ES7) is ranked “excellent” and has a female, Caucasian principal who holds a masters degree. y Elementary School 8 (ES8) is ranked “excellent” and has a male, Caucasian principal who holds a masters degree. y Elementary School 9 (ES9) is ranked “excellent” and has a female, Caucasian principal who holds a masters degree. 43 y Elementary School 10 (ES10) is ranked “excellent” and has a female, Caucasian principal who holds a masters degree. y Elementary School 11 (ES11) is ranked “excellent” and has a male, Caucasian principal who holds a masters degree. Through survey implementation, demographic information on the teaching staffs of each elementary school was obtained. The third school district (SD3) is a suburban school district in Cuyahoga County. The approximate racial make up of the student population is 7.5% African American, 2.3% Asian, and 90.2% Caucasian. The racial makeup of the teaching staff is 2.4% African American and 97.6% Caucasian. According to the State of Ohio Department of Education, the district’s overall proficiency rating is “excellent.” There are four elementary schools in SD3, all housing grades K-4: y Elementary School 12 (ES12) is ranked “excellent” and has a female, Caucasian principal who holds a masters degree. y Elementary School 13 (ES13) is ranked “excellent” and has a female, Caucasian principal who holds a masters degree. y Elementary School 14 (ES14) is ranked “excellent” and has a female, Caucasian principal who holds a masters degree. y Elementary School 15 (ES15) is ranked “excellent” and has a male, African American principal who holds a masters degree. Through survey implementation, demographic information on the teaching staffs of each elementary school was obtained. In addition, all of the aforementioned figures and percentages are based on the Ohio Department of Education’s district and building report cards for the 2005-2006 school year. 44 Sampling The sample for this study consisted of 338 elementary teachers from the three school districts. There are four factors to be considered when seeking statistical power: sample size, level of significance, directionality, and effect size (Gall, Gall, & Borg, 2003). A Type I error is the risk of rejecting the null hypothesis when it is true (Salkind, 2000). For this research study the significance level, p < .05, is a very conventional level for research in the social sciences. This means that there is only a 5% chance of rejecting the null hypothesis when the null is true. A Type II error is affected by the sample size and how closely the sample characteristics match that of the larger population (Salkind, 2000). As sample size increases, statistical power increases and Type II error decreases. With a sample size of 100 and for a two-tailed test, a product-moment coefficient of .19 would need to be obtained to be considered significant at the .05 level. Therefore, by obtaining an N = 300 or more, the results from this two-tailed correlational study will increase in statistical power. This was a sample of convenience however, so the characteristics of these elementary teachers and principals from three school districts in northeast Ohio cannot be seen as representative of the larger population of elementary school teachers and principals statewide or even nationwide. Instruments Three instruments were administered in this study. They are: (a) The Humor Orientation Scale (HOS) which measures one’s ability to employ humor effectively; (b) The Audit of Administrator Communication (AAC) which measures one’s communication competence; and (c) The Principal Leadership Questionnaire (PLQ) 45 which measures a principal’s overall leadership effectiveness. A sample of the instruments on one document for the purposes of this study’s survey is in Appendix C Humor Orientation Scale The Humor Orientation Scale (HOS) developed by Dr. Steven Booth-Butterfield and Dr. Melanie Booth-Butterfield (1991), measures individual differences in the ability to encode humor. After reviewing the literature on scales that measured various aspects of humor, Booth-Butterfield and Booth-Butterfield created a list of statements that, for the first time, directly referenced the communicative use of humor in interpersonal situations. The HOS was developed using several hundred undergraduate students at a large eastern university. Dimensionality of the scale was determined through a confirmatory factor analysis. Item-whole correlations and internal consistency were determined and indicated a strong unidimensional scale (r = .90). Descriptive statistics for the original sample showed a mean score of 59.4 and a standard deviation of 9.2 with a mean item score of 3.5 on the 5-point Likert scale. Booth-Butterfield and BoothButterfield then conducted a retest of the same college students 8 weeks after they first administered the HOS. The sample retest correlation was .70 showing stability over time and ruling out mood as a factor in rating. In summary, Booth-Butterfield and BoothButterfield determined the HOS to be a reliable and valid measure of individual differences in the communication of humor. This researcher also found the instrument reliable, cronbach’s alpha = .930. The Humor Orientation Scale is a 17-item measure that may be used as a selfreport measure or another report measure by simply changing the pronoun in each statement. The statements relate to telling jokes, telling stories, and an overall perception 46 of being funny. Specifically, 11 items address telling jokes, 8 items address telling humorous stories, 2 items address overall use of humor in communication, and 1 item calls for a comparison of the subject to others. The participant scores each statement using the provided likert scale which ranges from 1 = strongly disagree to 5 = strongly agree. When scoring the instrument, negative statement scores are reversed. A scale score can range from a low of 17 to a high of 85. Since its creation, the HOS has been utilized in many communication research studies. The HOS has been used to study individual popularity (Wanzer et al. , 1996), individual communication competence (Wanzer et al., 1995), perceived credibility (Wrench & Booth-Butterfield, 2003), effects on teaching and learning (Aylor & Opplinger, 2003; Wanzer & Frymier, 1999), and subordinate job satisfaction (Campbell et al., 2001). Campbell et al.’s study (2001) of subordinates’ perceptions of their manager’s humor orientation and overall management effectiveness was the first study to come close to linking the communication trait, humor orientation, and leadership effectiveness. Although humor orientation has been studied in the field of education, it has been limited to only the teacher-student relationship. This research study is unique because it takes humor orientation and seeks to determine its effects on the perception of overall leadership effectiveness and it utilizes the field of educational administration. Audit of Administrator Communication The Audit of Administrator Communication (AAC), developed by Dr. Jerry Valentine (1978), provides information regarding teachers’ perceptions of their principal’s communication skills. Dr. Valentine originally identified 10 constructs representing the theory and literature in the field of administrator commnunication: 47 Acceptor of Other’s Feelings, Sharer of Own Feelings, Encourager Through Reinforcement, Encourager Through Feedback, Involver, Provider of Information, Provider of Directions, Provider of Decisions, Promoter of Personal Growth, and Promoter of Program Growth. After logical analysis of these constructs, he reduced the number from 10 to 5: Affecter, Encourager, Involver, Provider, and Promoter of Growth. Dr. Valentine had the AAC validated by a panel of educators including principals, teachers, and professors representing K-12 educational expertise. The AAC has a reliability coefficient of .973 utilizing the Kuder-Richardson Modified 20 Formula. After a factor analysis, 27 of the original 40 survey items were identified as valuable and created four factors: 1. Affective Involver (AI) (8 items): The administrator understands and accepts the feelings, thoughts, and values of the teacher. The administrator seeks involvement in the personal, nonprofessional life of the teacher and shares personal, nonprofessional interests with the teachers. The administrator seeks opinions and feelings on school-related issues and shares with teachers personal thoughts on school issues. Teachers feel comfortable discussing personal or professional problems with the administrator. 2. Informer (I) (8 items): The administrator clearly communicates information, directions, and decisions to the teachers. Teachers believe they are kept informed as much as is realistic. Teachers understand what is expected. 3. Developer (D) (6 items): The administrator stimulates and encourages the teacher toward personal and professional growth. This involves establishing personal and professional goals coupled with a realistic assessment of present capabilities. 4. Encourager (E) (5 items): The administrator utilizes positive rather than negative reinforcement. The administrator encourages teachers by showing an interest in teacher concerns and making the teacher feel those concerns are significant. (Valentine, 1981, p. 9) Factor loadings were squared and a sum of those squares determined the percent of common variance for each factor: AI = 34%, I = 26%, D = 22%, and E = 18%. Factor scores were developed using normative data following the instruments use in more than 48 50 elementary, middle, and secondary schools. Factor score coefficients for each item within a factor were identified and then multiplied by the average score of all participants responding. Those products were then summed by factor to develop the factor scores: AI = 3.3609, I = 4.8927, D = 4.3712, and E = 3.7923. The AAC is a Likert type scale. Participants rate their principal on the 27 items using a scale of 1-5 whereby 1 = never, 2 = rarely, 3 = occasionally, 4 = usually, 5 = always. Scores are then calculated as a total AAC and subscores for each of the four factors. This researcher’s data and statistical analysis yielded the following reliability coefficients for the AAC and each domain: Total AAC = .833, Affective Involver = .900, Informer = .898, Developer -.867, and Encourager = .822. Since the creation of the AAC in 1978, it has been used as a valid and reliable measure of principals’ communication behavior in many studies. The AAC was used to study the effects of principals’ communication behaviors on such dependent variables as teacher perception of overall school climate (Denney, 1983), teacher job satisfaction (Grigsby, 1981), and overall school effectiveness (Knowles, 1984). The AAC has also been used in comparison studies such as male and female communication behaviors (Battle, 1982), principal communication behaviors related to their personality styles (Bueler, 1984), and the differences and similarities in communication behaviors of elementary, middle, and secondary school principals (Rawn & Valentine, 1980). Although studies found utilizing the AAC are not very recent, it was chosen for this study because of its explicit focus on the administrator’s communication behaviors only and because of its evident ties to Bass’s (1985) model of transformational leadership. As stated in the literature review, Bass (1985) outlined four factors of transformational 49 leadership which address trust (similar to AI) communication (similar to I), inspiration, intellectual stimulation (similar to D), and individual consideration or mentoring (similar to E). The Principal Leadership Questionnaire The Principal Leadership Questionnaire (PLQ) was created by Dr. D. Jantzi and Dr. K. Leithwood (1996) and is based on six dimensions of transformational leadership (Leithwood, 1994). This questionnaire is also Likert-style with 24 statements on which teachers rate their principal from 1-4 with one meaning strongly disagree and four meaning strongly agree. The 24 statements are organized into the six dimensions of transformational leadership and each factor has a calculated reliability coefficient: y Identifying and articulating a vision (PV) (5 items): behavior on the part of the principal aimed at identifying new opportunities for his or her school staff members and developing, articulating and inspiring others with his or her vision of the future. (Cronbach’s alpha of .88) y Providing an appropriate model (MB) (3 items): behavior on the part of the principal that sets an example for the school staff members to follow consistent with the values the principal espouses. (Cronbach’s alpha of .86) y Fostering the acceptance of group goals (FC) (5 items): behavior on the part of the principal aimed at promoting cooperation among school staff members and assisting them to work together toward common goals. (Cronbach’s alpha of .80) y Providing individualized support (IS) (5 items): behavior on the part of the principal that indicates respect for school staff members and concern about their personal feelings and needs. (Cronbach’s alpha of .82) y Providing intellectual stimulation (NS) (3 items): behavior on the part of the principal that challenges school staff members to re-examine some of the assumptions about their work and rethink how it can be performed. (Cronbach’s alpha of .77) y Holding high performance expectations (HE) (3 items): behavior that demonstrates the principal’s expectations for excellence, quality, and high performance on the part of the school staff. (Cronbach’s alpha of .73). (Jantzi D. & Leithwood, K, 1996, pp. 533-534) 50 Scores are calculated for a total PLQ and individual scores for each of the six domains. The data and analysis from this study resulted in the following reliability coefficients for the PLQ: PLQ total = .799, Modeling Appropriate Behavior = .901, Providing a Vision = .891, Fostering the Acceptance of Group Goals = .883, Providing Intellectual Stimulation = .796, Providing Individual Stimulation = .791, Holding High Expectations = .736. The PLQ was used in a 5-year study of educational policy implementation in the Canadian province of British Columbia (Leithwood, Dart, Jantzi, & Steinbach, 1993). In this longitudinal study, the PLQ along with two additional surveys were administered to approximately 700-800 teachers in each year of the study who were engaged in implementing restructuring policies within their schools and classrooms. In creating this questionnaire, Leithwood adapted models of transformational leadership developed in nonschool contexts from Bass (1985), Burns (1978), and Yukl (1989). Data Collection Prior to the administration of any surveys, approval was gained from the Institution Review Board (see Appendix D). The superintendents of each school district as well as the principals from each elementary school received informed consent paperwork (see Appendices A and B). To ensure maximum participation and return rate, the researcher was present at the staff meetings in each school to personally administer the surveys. A statement assuring anonymity was read to each staff and no building principals were present. This freed teachers to complete surveys without any undue pressure for obligatory, biased responses. The researcher collected all surveys from each participant when completed. 51 For management purposes, the three instruments were combined to create a survey packet for each participant (see Appendix C). The cover reiterated in writing the statement made by the researcher ensuring anonymity for all participants. It also contained questions related to demographic characteristics. Each survey had individual directions for completing its respective Likert scale. Each survey packet was coded according to the site, EL1-15. The average time taken for each participant to complete the packet was 15 minutes. Finally, as a gesture of gratitude to all participants for taking the time to complete the survey packet, they all received complimentary pens. Threats to Internal and External Validity Each of the three instruments described for this research study have some degree of reliability and validity, which ensures accurate inferences can be drawn form the data collected. Because this is a correlational study examining the relationships between the perceptions of principals’ humor orientation, principals’ communication skills, and principals’ leadership effectiveness, the theories of humor orientation, communication competence, and leadership effectiveness could only be supported indirectly. Causality is difficult to determine. Internal validity is the extent to which extraneous variables can be controlled so that the observed effect can be attributed solely to the targeted variable (Gall et al., 2003). Tension between teachers and principals is another possible threat to internal validity. In SD1 for example, a teachers’ strike was just barely avoided a month prior to collecting the data for this study, and there were discussions regarding the closing of one of the elementary schools for the upcoming school year. In SD2 - ES8, it was known that the principal was retiring at the end of the school year. The possible strain of the relationship between the teachers and the administration in that particular district 52 could affect teacher reporting on surveys. The time of the school year in which data were collected could also be a threat to validity. Late spring is a difficult time of the year, often one in which teachers are feeling overburdened with paper work to prepare for the end of the school year. It is also the time when most districts are required to inform the teachers’ union of possible reductions in staffs for the next school year. In an attempt to control for some of these threats, the researcher attended staff meetings personally and administered and collected surveys in one meeting so that the instrument did not become part of every teacher’s stack of paperwork. Also, with the cooperation from each district’s superintendent, the principal of each building was not present during the administration or collection of the surveys to eliminate any additional emotions or pressure. External validity is the extent to which the findings of the research can be applied to additional populations or environments beyond those that were studied (Gall et al., 2003). This study is limited in that the sample used is one of geographical convenience and the elementary teachers and principals used from the three districts in northeast Ohio may not be representative of the larger population of teachers and principals in the state or nation. The intention of this study was to survey approximately 300 teachers; however, they reported on only 15 principals. Additionally, 10 of the principals are females and 13 of the principals are Caucasian. Because the sample of both teachers and principals may not be representative of the larger population in the state or the country, that is to be considered a threat to validity. 53 Data Analysis This research study used both correlation statistical analysis to determine the relationship between the variables and also a regression equation to determine if humor orientation and communication competence can be considered significant predictors of principal effectiveness. First, descriptive statistics were computed for the results of each instrument overall and the domains of the instruments. Next, reliability of each instrument and each instrument’s domains were computed through the use of Cronbach’s alpha. To answer RQ1, correlation coefficients were determined between the HOS and PLQ and between the HOS and the AAC. Correlation coefficients were also determined between the HOS and the individual domains of the PLQ and AAC. These were all twotailed tests with a significance level of .05. To answer RQ2, a multiple regression equation was calculated to determine if humor orientation and communication competence are significant predictors of a principal’s perceived leadership effectiveness. This equation utilized composite scores of the HOS and the AAC. The composite score of the PLQ was used as the dependent variable for hypothesis three whereas hypotheses four and five utilized specific domains of the PLQ as the independent variable. From these statistical analyses, it could then be determined whether or not to reject or accept the null hypotheses. 54 CHAPTER IV RESULTS Introduction Chapter III outlined the methodology used in this study. This chapter will review in detail the several statistical tests that were run on the data collected. First, descriptive statistics were conducted to collect information on the frequencies related to the demographic information provided by subjects on each survey. Also, descriptive statistics were given for each measurement tool used: HOS, AAC, and PLQ. Pearson Correlation Coefficients were then used to explore the relationship between perceived humor orientation and perceived communication competence and to show the relationship between perceived humor orientation and perceived leadership effectiveness. Two types of multiple regression equations were conducted to determine if the two independent variables (perceived humor orientation and perceived communication competence) were significant predictors of the dependent variable (perceived leadership effectiveness). The first type of multiple regression method used was Stepwise Selection. This method considers the independent variables as if each was entering the equation last to determine their individual contributions toward predicting the dependent variable. Due to possible weaknesses from multicollinearity, another method of regression was used in which the two independent variables were combined to create one new variable. That new variable and the dependent variable were then run through a regression analysis to 55 determine their relationship. The outcomes of these tests will be discussed in detail throughout this chapter. The statistical software used to conduct the analyses was SPSS for Windows 13.0. Relationship Hypotheses H1: There is a significant relationship between humor orientation as measured by the HOS and leadership effectiveness as measured by the PLQ composite and its six domains. H2: There is a significant relationship between humor orientation as measured by the HOS and communication competence as measured by the AAC composite and its four domains. Prediction Hypotheses H3: Leadership effectiveness as measured by the composite score on the PLQ will be significantly predicted by humor orientation as measured by the composite score on the HOS and by communication competence as measured by the composite score on the AAC. H4: One dimension of leadership effectiveness as measured by the PLQ domain, Fostering the Acceptance of Group Goals, will be significantly predicted by humor orientation as measured by the composite score on the HOS and communication competence as measured by the composite score on the AAC composite score. H5: One dimension of leadership effectiveness as measured by the PLQ domain, Providing Individualized Support, will be significantly predicted by humor orientation as measured by the composite score on the HOS and communication competence as measured by the composite score AAC composite score. Data Descriptions and Distribution For this study, 338 elementary teachers were surveyed. The participants were teachers in three different school districts in northeast Ohio. Table 4.1 displays the details of the participant demographic information by school district. There were 128 participants from SD1, 97 participants from SD2, and 113 participants from SD3. 56 Overall, 307 of teachers participating were female, 31 male. The breakdown of participants by race showed a majority of 317 teachers being Caucasian. School District 1 had 113 Caucasian teachers and 13 African American teachers. School District 2 had 95 Caucasian teachers and 1 African American teacher. School District 3 had 109 Caucasian teachers and 3 African American teachers. The summary of the participants’ current teaching positions shows a total of 214 teaching in general education classrooms with 80 in SD1, 65 in SD2, and 69 in SD3. There was a total of 64 participants classified as special education teachers with 25 in SD1, 17 in SD2, and 22 in SD3. Only 58 teachers were reported as specialty area teachers such as art, physical education, or music. Of those 58, 22 were in SD1, 14 in SD2, and 22 in SD3. School District 1 reported the largest number of teachers (44) with 0-5 years of teaching experience, while School District 3 had the largest number of mid-career teachers (29) with 11-15 years experience, and School District 2 had the largest number of veteran teachers (35) with 20+ years of experience. Years of teaching experience and years of teaching experience with the current principal proved to be very different descriptors. In the total sample, 248 participants had only 0-5 years of experience working with their current principal. In School District 3 none of the participants had worked with their current principal for more than 10 years, and in School District 1 only 2 participants reported working with their current principal for more than 10 years. Over half of the teachers in the entire sample had at least a Masters degree. Within the sample of teachers, 158 reported having earned a Masters degree and 57 completed additional graduate coursework and 77 of those participants were in School District 3 alone. In summary, Table 4.1 illustrates a large sample of primarily female, Caucasian, well-educated, elementary teachers in general education classrooms. Their years of experience varied however, the majority of the sample had 5 years or less working with their current principal. Table 4.1 Frequency Distribution of Participants ________________________________________________________________________ Descriptor School district 1 School district 2 School district 3 Total ________________________________________________________________________ Female 111 89 107 307 Male 17 8 6 31 African American 13 1 3 17 Caucasian 113 95 109 317 Other 1 1 1 3 General educator 80 65 69 214 Special educator 25 17 22 64 Specialty area educator 22 14 22 58 0-5 yrs. experience 44 19 15 78 6-10 yrs. experience 29 21 22 72 11-15 yrs. experience 15 11 29 55 16-20 yrs. experience 20 11 17 48 20 + yrs. experience 20 35 30 85 0-5 yrs. with principal 124 48 76 248 6-10 yrs. with principal 2 31 37 70 11-15 yrs. with principal 1 15 0 16 16-20 yrs. with principal 1 3 0 4 Bachelor degree 41 25 21 87 Masters degree 34 42 15 91 Masters degree + 52 29 77 158 Doctorate 1 1 0 2 ________________________________________________________________________ 58 Descriptive statistics were also run for each of the three instruments, Humor Orientation Scale, Audit of Administrator Communication, and Principal Leadership Questionnaire. Table 4.2 displays this information. The mean score and standard deviation for each instrument and its dimensions are listed. In addition, the minimum, maximum, and standard deviations are also listed. Skewness, which is a measure of the lopsidedness of the distribution, and Kurtosis, which is a measure of how flat or peaked a Table 4.2 Survey Descriptives ______________________________________________________________________________________ Skewness Kurtosis Statistic Std. Statistic Std. error error ______________________________________________________________________________________ N Humor Orientation total Min. Max. Std. Dev. 85.00 59.2763 10.72 .094 .134 -.010 .266 Principal Leadership 318 37.00 129.00 Questionnaire (PLQ) total 78.0440 13.18 -.352 .137 .401 .273 PLQ Provide vision Modeling Foster group goals Individual support Intellectual stimulation High expectations Audit of Administrator Communication (AAC) total 333 22.00 Mean 333 334 331 329 331 5.00 3.00 5.00 5.00 3.00 24.00 14.00 23.00 59.00 12.00 15.9730 9.6826 16.2810 16.3131 9.3293 3.19 2.00 3.25 3.90 1.86 -.648 -.734 -.677 -.603 -.477 .134 .133 .134 .134 .134 .408 .611 .171 .612 .462 .266 .266 .267 .268 .267 337 4.00 15.00 10.3531 1.77 -.623 .133 .246 .265 318 50.00 135.00 102.2421 17.76 -.560 .137 .017 .273 AAC Affective involver 334 9.00 40.00 26.4551 6.30 -.349 .133 -.227 .266 Developer 322 8.00 30.00 23.5248 4.67 -.674 .136 -.051 .271 Informer 337 13.00 40.00 31.5490 5.53 -.654 .133 .418 .265 Encourager 333 6.00 25.00 20.6036 3.83 -1.096 .134 1.285 .266 ______________________________________________________________________________________ 59 distribution appears, are also reported; however, their values do not qualify as significant (Salkind, 2000). Variables/Rational and Assumptions of Statistical Tests and Methods The two statistical tests used in this study were chosen based on the two research questions and five hypotheses posed. Hypotheses one and two were tested using the Pearson product-moment correlation. These are relationship hypotheses, which are nondirectional and thus a two-tailed correlation coefficient is the test used to examine the relationship between two variables. The alpha level set for these hypotheses was at a probability equal to or less than .05, which is most common and widely accepted in social science research (Salkind, 2000). Assumptions made for correlation coefficients are that the relationship between the independent and dependent variables is linear and that error is evenly distributed and uncorrelated (Salkind, 2000). Hypotheses three, four, and five postulate that the independent variable, perceived principal leadership effectiveness, is predicted by the variables, perceived principal humor orientation and perceived principal communication competence. These hypotheses were tested using a multiple regression equation. Assumptions made when using multiple regressions are that the relationship between the independent variables and the dependent variable is linear and that error is normally distributed and uncorrelated with the independent variables (Leach, Barrett, & Morgan, 2005). Multicollinearity, the effect of two or more predictor variables being highly correlated, is a problematic condition (Leach et al., 2005). It is advisable to select independent variables which are independent or uncorrelated with one another but are both related to the predicted variable (Leach et al., 2005). However, in this research study it was first critical to 60 demonstrate that humor orientation is indeed a component of communication competence as suggested by the literature review. Thus, one would expect these two independent variables to be highly related. Because the two predictor variables are significantly correlated, two methods were used to combat any negative influences of multicollinearity. Multiple regression was first conducted using a simultaneous method called Stepwise Selection. This method enters each independent variable as if it were entered last and tests each one to determine if it is making a unique contribution to the strength of the prediction. In this procedure, a variable may be dropped even if it was a good predictor at one time because in conjunction with other independent variables it is no longer considered a substantial contributor (Mertler & Vannatta, 2005). The second method of regression combined the two independent variables to create a new composite variable as a predictor. This process examined the interaction of the two independent variables and their strength in predicting the dependent variable. Results H1: There is a significant relationship between humor orientation as measured by the HOS and leadership effectiveness as measured by the PLQ composite and six domains. Hypothesis one used the teachers’ composite scores on the HOS and the composite and domain scores on the PLQ to determine if a significant relationship exists between perceived principal leadership effectiveness and perceived principal humor orientation. The HOS offers only a composite score but the PLQ offers a composite score as well as the following domain scores: Providing Vision/PLQP (questions #1-5), Modeling Behavior/PLQM (questions #6-8), Fosters Group Goals/PLQF (questions #913), Individualized Support/PLQI (questions #14-18), Intellectual Stimulation/PLQN 61 (questions #19-21), and High Expectations/PLQH (questions #22-24). Table 4.3 displays the correlations between HO, PLQ, and the domains of PLQ Table 4.3 The Relationship Between Perceived Humor Orientation and Perceived Leadership Effectiveness ________________________________________________________________________________________________ Principal Principal Leadership Questionnaire Subscales Leadership Questionnaire Provides Fosters Models Intellectual Individual High Total vision acceptance behaviors stimulation support expectations of goals ________________________________________________________________________________________________ Humor Orientation Pearson 0.471 0.480 0.444 0.430 0.389 0.365 0.258 Correlation Significance 0.000 0.000 0.000 0.000 0.000 0.000 0.000 (2-tailed) N 316 328 327 329 327 327 332 ________________________________________________________________________________________________ As Table 4.3 shows, HO and PLQ are significantly correlated (r = 0.471, p < 0.05). The coefficient of determination, which is the percentage of variance shared by these variables, is .22. This means that 22% of the variance in perceived principal leadership can be explained by perceived principal humor orientation. Additionally, each of the domains of the PLQ was significantly correlated with HO. The domain of the PLQ, Providing Vision, correlated the strongest with HO (r = 0.480, p < 0.05), even stronger than the composite of the PLQ. The domain of the PLQ, Holding High Expectations, correlated the weakest with HO (r = 0.258, p < 0.05) yet is still considered statistically significant. H2: There is a significant relationship between humor orientation as measured by the HOS and communication competence as measured by the AAC composite and four domains. 62 The second hypothesis examined the relationship between humor orientation and communication competence. Once again the HOS was used to determine teachers’ perceptios of principals’ humorous predisposition. The AAC was used to determine teachers’ perceptions of principals’ communication competence. HO was also correlated with the domains of the AAC: Affective Involver/AACA (questions #1, 5, 9, 13, 17, 21, 24, and 26), Developer/AACD (questions #3, 7, 11, 15, 19, and 23), Informer/AACI (questions #2, 6, 10, 14, 18, 22, 25, and 27), and Encourager/AACE (questions #4, 8, 12, 16, and 20). Table 4.4 reports the correlations between them. Table 4.4 The Relationship Between Perceived Humor Orientation and Perceived Communication Competence ______________________________________________________________________________________ Audit of Audit of Administrator Communication Subscales Administrator Communication Affective Encourager Informer Developer Total involver _______________________________________________________________________________________ Humor Orientation Pearson 0.541 0.532 0.444 0.439 0.412 Correlation Significance 0.000 0.000 0.000 0.000 0.000 (2-tailed) N 316 330 329 332 320 ______________________________________________________________________________________ As Table 4.4 shows, the composites of both HO and AAC are significantly correlated (r = 0.541, p <0.05). Therefore, 29% of the variance in perceived principal communication competence can be explained by perceived principal humor orientation. Additionally, all four domains of AAC were found to be significantly correlated with HO. The domain, Affective Involver, yielded the strongest correlation (r = 0.532, p <0.05) while the domain, Developer, yielded the weakest correlation (r = 0.412, p <0.05). 63 The statistically significant correlations in Table 4.3 and Table 4.4 all fall within the moderate range (Salkind, 2000). With an N of over 300, these correlation coefficients and coefficients of determination are very meaningful. Therefore, the null hypotheses are rejected for Hypotheses one and two. H3: Leadership effectiveness as measured by the composite score on the PLQ will be significantly predicted by humor orientation as measured by the composite score on the HOS and by communication competence as measured by the composite score on the AAC. To determine the proportion of the variance in perceived principal leadership effectiveness that could be explained by perceived principal humor orientation and perceived principal communication competence, a multiple regression analysis was performed. The moderate correlation between HO and AAC reported in Table 4.4 was a concern when running the multiple regression equation. As stated earlier, multicollinearity arises when a moderate to high correlation exists among predictor variables. Multicollinearity can be a problem for several reasons. First, it can limit the size of R considerably as the independent variables will be “going after” similar variability in the dependent variable. Second, multicollinearity produces overlapping information and therefore it is difficult to determine the importance of each independent variable individually. Finally, multicollinearity increases the variances of regression coefficients which will likely result in an unstable prediction equation (Leach et al., 2005). One method for combating multicollinearity is to use methods of multiple regression that consider each predictor variable separately. Stepwise selection is one such method and therefore used to control for multicollinearity in this study. Stepwise is 64 a simultaneous method of regression in which each independent variable is entered into the equation as if it were last to determine its individual contribution to the prediction of the dependent variable. Table 4.5 displays the results of the Stepwise Selection method of multiple regression. The summary displays that AAC is significantly correlated with PLQ (r = 0.829, p < 0.05) and therefore the adjusted R squared of .686 indicates that AAC alone predicts 69% of the variance in PLQ. The stepwise method actually excluded the variable HO because it did not meaningfully contribute beyond the variable AAC. Table 4.5 Stepwise Multiple Regression of HO, AAC, and PLQ ______________________________________________________________________________________ R Adjusted R Square R Square Sig. Tolerance VIF ______________________________________________________________________________________ Predictor: Audit of .829 .687 .686 0.000 1.000 1.000 Administrator Communication ______________________________________________________________________________________ Sig. Tolerance VIF ______________________________________________________________________________________ Excluded: Humor .143 .717 1.394 Orientation ______________________________________________________________________________________ Note. Dependent Variable: PLQ A Tolerance value close to zero for an independent variable is a strong indication of multicollinearity (Mertler & Vannatta, 2005). In this case, although the two independent variables are significantly correlated and that may be cause for concern related to multicollinearity, a Tolerance level of 1.000 or .717 is not. Finally, when examining the variance inflation factor (VIF), 1.000 and 1.394 is also not considered a 65 concern related to multicollinearity. The VIF describes the linear association between one predictor variable and the other(s). A strong linear association such as a VIF of 10 or higher is cause for concern (Mertler, 2005). The second method of regression used in this study entailed combining the two independent variables to create one single construct. The total HO scores and the total AAC scores were multiplied to create this new composite variable, HOAAC. The composite variable, HOAAC, represents the interaction between the two, original independent variables (Mertler & Vannatta, 2005). Table 4.6 displays the results of the composite variable in the regression equation intended to predict total PLQ. Table 4.6 HOACC and PLQ Regression ______________________________________________________________________________________ R R Square Adjusted Sig. Tolerance VIF R Square ______________________________________________________________________________________ Predictor: HOAAC .720 .519 .518 0.000 1.000 1.000 ______________________________________________________________________________________ Note. Dependent Variable: PLQ The correlation between HOAAC and PLQ is statistically significant (r = 0.720, p < 0.05) and the summary shows that 52% of the variance in PLQ can be predicted by the composite variable, HOAAC. Therefore, the interaction of both independent variables, meaning principals who were scored as both highly humor oriented and highly communicatively competent, is also a significant predictor of perceived principal leadership and thus the null hypothesis is rejected. 66 H4: Leadership effectiveness as measured by the PLQ domain, Fostering the Acceptance of Group Goals, will be significantly predicted by humor orientation as measured by the composite score on the HOS and communication competence as measured by the composite score on the AAC. A multiple regression analysis was again used to determine if perceived principal humor orientation and perceived principal communication competence can significantly predict perceived principal effectiveness of fostering the goals of the organization (PLQF), dimension of the PLQ. Following the same steps as completed for hypothesis 3, the Stepwise Selection method of multiple regression was used to control for multicollinearity. The correlation coefficient for AAC and PLQF was r = 0.725, p < 0.05 which is significant and results in an adjusted R squared of 0.524. Therefore, 52% of the variance in PLQF can be predicted by AAC alone. The Stepwise method excluded the variable, HO, because it, once again, did not make a meaningful contribution to the prediction of PLQF beyond AAC. Table 4.7 provides the details of this test. Again, the Tolerance level of 1.000 and .707 as well as a VIF of 1.000 and 1.414 are not cause for concern related to mutlicollinearity. 67 Table 4.7 Stepwise Multiple Regression of HO, AAC, and PLQF ______________________________________________________________________________________ R R Square Adjusted Sig. Tolerance VIF R Square ______________________________________________________________________________________ Predictor: Audit of .725 .526 .524 0.000 1.000 1.000 Administrator Communication ______________________________________________________________________________________ Sig. Tolerance VIF ______________________________________________________________________________________ Excluded: Humor Orientation .054 .707 1.414 ______________________________________________________________________________________ Note. Dependent Variable: PLQF The second method of linear regression utilizing the composite variable as the predictor was completed. Table 4.8 displays the results of the linear regression with the composite variable, HOAAC. The composite variable also proves to be a significant predictor of PLQF with an adjusted R squared of .420. HOAAC accounts for 42% of the variance in PLQF. Therefore, although AAC is again shown as the strongest sole Table 4.8 HOACC and PLQF Regression ______________________________________________________________________________________ R R Square Adjusted Sig. Tolerance VIF R Square ______________________________________________________________________________________ Predictor: HOAAC .649 .422 .420 0.000 1.000 1.000 ______________________________________________________________________________________ Note. Dependent Variable: PLQF 68 predictor of PLQF using the Stepwise method, using the interaction of the two independent variables in predicting PLQF is also significant and thus, Hypothesis four is confirmed and the null hypothesis rejected. H5: Leadership effectiveness as measured by the PLQ domain, Providing Indiviualized Support, will be predicted by humor orientation as measured by the composite score on the HOS and communication competence as measured by the composite score on the AAC. To determine the ability of perceived principal humor orientation and perceived principal communication competence to predict PLQI, another multiple regression analysis was completed. Table 4.9 shows the Stepwise Selection method of multiple regression analysis which was used again to control for possible issues related to multicollinearity. This method produced results showing that AAC is a significant predictor variable with an adjusted R squared of 0.455, accounting for 46% of the Table 4.9 Stepwise Multiple Regression of HO, AAC, and PLQI ______________________________________________________________________________________ R R Square Adjusted Sig. Tolerance VIF R Square ______________________________________________________________________________________ Predictor: Audit of .676 .457 .455 .000 1.000 1.000 Administrator Communication ______________________________________________________________________________________ Sig. Tolerance VIF ______________________________________________________________________________________ Excluded: Humor .789 .712 1.404 Orientation ______________________________________________________________________________________ Note. Dependent Variable: PLQI 69 variance in PLQI. Again, the variable, HO, was excluded for lack of a meaningful contribution beyond AAC. The Tolerance and VIF are not concerns in relation to multicollinearity. Finally, Table 4.10 displays the results of the linear regression analysis using the composite variable, HOAAC, as the predictor for PLQI. The model summary reports that HOAAC is in fact a significant predictor of PLQI. HOAAC explains 33% of the variance in PLQI. As shown earlier, although AAC is the strongest, sole predictor of PLQI using the Stepwise method, the hypothesis as stated links the two independent variables together as co-predictors and thus the method of creating the composite variable from the interaction of HO and AAC (HOAAC) yields the better prediction equation for the purposes of this study. Therefore, Hypothesis five is confirmed and the null hypothesis rejected. Table 4.10 HOACC and PLQI Regression ______________________________________________________________________________________ R R Square Adjusted Sig. Tolerance VIF R Square ______________________________________________________________________________________ Predictor: HOAAC .575 .331 .329 0.000 1.000 1.000 ______________________________________________________________________________________ Note. Dependent Variable: PLQI Summary In summary, the results of this study show statistical significance related to the relationship between perceived humor orientation, communication competence, and principal leadership effectiveness. Hypothesis one stated that there is a significant 70 relationship between perceived HO and perceived principal leadership effectiveness. Likewise, Hypothesis two stated that there is a significant relationship between perceived HO and perceived communication competence. Test results supported these two hypotheses with significant correlations not only of composite scores but for all domains of the AAC and PLQ as well. Hypothesis three went deeper into the relationship and stated that perceived HO and perceived communication competence would significantly predict perceived principal leadership effectiveness. While results supported this hypothesis, by utilizing the Stepwise selection method of multiple regression, AAC surfaced as the strongest sole predictor variable. Similarly, Hypotheses four and five looked at the predictive ability of perceived HO and perceived communication competence but narrowed the focus to two domains of the PLQ: Fostering the Acceptance of Group Goals (PLQF) and Providing Individual Support (PLQI). These two hypotheses were tested and the results again showed that AAC is the single, strongest predictor variable. Because the Stepwise method simply excluded HO when it did not continue to contribute to the prediction beyond AAC, a second method was used for Hypotheses three, four, and five. In this method HO and AAC were combined to create a new variable, HOAAC, as the predictor variable. This method utilized the interaction of the two independent variables as a new independent variable which, in all three cases, showed as a statistically significant predictor. In determining the best predictor of principal leadership, the Stepwise model is the more effective method to use as it is more parsimonious. However, because the hypotheses in this research study call for the examination of both independent variables in a prediction equation, the method of combining them into one, new variable that 71 utilizes their interaction effect is the best model. Cross validation of these models of multiple regression, while outside the scope of this research study, is necessary to enhance the integrity of the analyses. 72 CHAPTER V SUMMARY AND DISCUSSION Introduction This chapter will provide a summary, conclusions, and a discussion of implications based on the research study results. The summary will review the initial problem, the theory and constructs supporting the study, procedures used for sound statistical analyses, and the original five research hypotheses. The conclusions will provide a synthesis and evaluation of the major findings of this study drawing connections to the review of literature and research. Finally, the discussion will address the implications of the results to the fields and practices of both educational leadership and communication. Suggestions for further research will also be included. Summary This research study sought to confirm the theory that a significant relationship between perceived humor orientation and perceived leadership effectiveness exists and contributes meaningfully to the study of school leadership. In addition, this study contributes meaningful research on the construct of humor orientation and therefore also contributes to the field of communication. At the core of this study is the fact that interpersonal communication is imperative to the success of an educational administrator (Barth, 1990; Roost, 1991). The National Association for Schools of Excellence (NASE) asserts that due to the nature of the principalship, one’s innate personal qualities are more 73 critical to his or her success than professional skills. Herein lies the problem that inspired this study. Which personal communication traits are critical to the success of the principal? The NASE is supported by the ISLLC Standards for School Leaders that includes responsibilities of the principal such as facilitating, articulating, advocating, nurturing, collaborating, understanding, and influencing. Yukl (1989) studied commonalities among the extensive pool of leadership theories and determined the constant, common components to be interaction and influence. This finding in conjunction with the responsibilities outlined by the ISLLC Standards for School Leaders supports the idea that the personal communication traits of school principals beg examination. The framework supporting this study has several components: trait theory of leadership, transformational leadership, charismatic leadership, communication competence, and humor orientation. Yukl (1981) defined personality traits as dispositions that remain stable over time and contexts. These dispositions, positive or negative, lead to predictable behaviors. In Bass’ (1985) model of transformational leadership, an effective leader is described as charismatic, inspiring, intellectual, and considerate. Bass asserts that these particular traits contribute to effective leadership by motivating others, appealing to the emotions of others, encouraging others to challenge themselves, and truly making others feel valued. Transformational leadership was the model chosen to measure effective leadership traits in this study because beyond simply considering the traits of a leader, it also considers the interaction and communication between leader and follower (Yukl, 1998). One component of transformational leadership sharing many similarities with humor orientation is charisma. As Conger and 74 Kanungo (1987) found, charismatic leaders are perceived as more self-confident, persuasive, and as having transformational effects on their followers. Humor orientation, a personality-based communication trait, has also been found to have similar effects. Individuals with high humor orientation are considered more socially attractive (Wanzer et al., 1996), more credible (Wrench & Booth-Butterfield, 2003), more mature (Masten, 1986), more effective managers (Campbell et al., 2001), more flexible in their communication, and more aware of their emotions and the emotions of others (Wanzer et al., 1995). Most importantly, humor orientation has been proven significantly related to overall communication competence (Wanzer et al., 1995). Therefore, this study’s framework brings to one arena the traits of transformational and charismatic school leaders and the communication trait, humor orientation. As an outcome of the framework described above, the three variables in this study are perceived humor orientation, perceived communication competence, and perceived school leadership effectiveness. Participants consisted of elementary teachers in three school districts within northeast Ohio. These teachers reported their perceptions of their current principals on three different instruments having been proven valid and reliable: The Humor Orientation Scale (Booth-Butterfield & Booth-Butterfield, 1991), The Audit of Administrator Communication (Valentine, 1978), and the Principal Leadership Questionnaire (Jantzi & Leithwood, 1996). Two statistical tests were completed. A pearson correlation coefficient was used to yield results related to specific relationships between variables and an analysis of variance (ANOVA) was used to determine the predicting power of the two independent variables. 75 The specific hypotheses tested for the purpose of this study were as follows: H1: There is a significant relationship between perceived humor orientation as measured by the HOS and perceived leadership effectiveness as measured by the PLQ composite and six domains. H2: There is a significant relationship between perceived humor orientation as measured by the HOS and perceived communication competence as measured by the AAC composite and four domains. H3: Leadership effectiveness as measured by the composite of the PLQ will be significantly predicted by humor orientation as measured by the composite of the HOS and communication competence as measured by the composite of the AAC. H4: Leadership effectiveness as measured by the PLQ domain, Fostering the Acceptance of Group Goals, will be significantly predicted by humor orientation as measured by the composite of the HOS and communication competence as measured by the composite of the AAC. H5: Leadership effectiveness as measured by the PLQ domain, Providing Individualized Support, will be significantly predicted by humor orientation as measured by the composite of the HOS and communication competence as measured by the composite of the AAC. Results of the statistical analyses led to the acceptance of all hypotheses (null hypotheses were rejected). However, for Hypotheses three, four, and five, the composite score from the AAC was determined to be the strongest, sole predictor of the composite score on the PLQ as well as its two selected domains. Follow-up testing was conducted using a second model of linear regression in which a new predictor variable was formed utilizing the interaction effect of humor orientation and communication competence (Mertler & Vannatta, 2005). This composite variable proved to be a significant predictor of perceived principal leadership effectiveness and therefore reinforced the acceptance of Hypotheses three, four, and five. 76 Conclusions There are several major findings as a result of this research study. The relationship between perceived humor orientation and perceived leadership effectiveness will be discussed first. It is evident that perceived humor orientation is significantly related to perceived principal effectiveness (r = 0.471). Statistical results showed humor orientation accounting for 22% of the variance in the total PLQ score, which is meaningful given a sample size of over 300. Humor orientation also significantly correlated with each domain of the PLQ: Provides Vision (r = .480), Fosters Acceptance of Group Goals (r = .444), Models Appropriate Behavior (r = .430), Provides Intellectual Stimulation (r = .389), Provides Individual Support (r = .365), and Holds High Expectations (r = .258). Because Jantzi and Leithwood (1996) created the PLQ to represent their concept of transformational school leadership, these results contribute to the major premise of this study, that individuals who are perceived as highly humor orientated will likely be perceived as transformational, effective school leaders. However, at least two cautions must be given here when interpreting these results. First, one cannot over generalize to assume these results to mean that a highly humor-oriented principal is likely to actually be an effective, transformational leader. No data are offered in this study to support that the principals were in fact effective as measured by objective standards. For example, in Wrench et al.’s (2003) study of highly humor-oriented doctors, there was evidence of their effectiveness beyond patient perception. The evidence was shown in significantly higher rates of patient compliance with medical orders. In this research study, a limitation is that the dependent variable was the perception of leadership effectiveness and not actual leadership effectiveness 77 with quantitative evidence in the form of test scores, staff turnover, or percent of teachers complying with school and district policies for example. Although the results of this study are critical in beginning to understand the role humor orientation may play in a principal’s effectiveness, further research is needed to examine the extension of this relationship to determine if the perception of leadership effectiveness matches actual leadership effectiveness. Only then can a stronger case be made to emphasize the need for humor orientation in the personality traits of principals. A second caution in interpreting these statistical results is regarding a possible “halo effect.” In other words, McGhee‘s research (1989) on humor proved that individuals who are viewed as humorous are more socially attractive. Therefore, there is the possibility that teachers who find their principals to be highly humor oriented, find them to be nonthreatening and very likable people for whom they enjoy working and therefore assume them to be effective leaders as well. Again, this study serves as an important first step in connecting humor orientation to leadership effectiveness in that it demonstrates the strong relationship of the two perceptions and demands the continued examination of the relationship to be demonstrated with more tangible outcomes. The results also support the existing research on the communication trait, humor orientation. Specifically, this study demonstrates that a principal who is perceived to be highly humor oriented will likely also be perceived to have the ability to articulate and inspire others toward a common vision and goal and to promote cooperation and collaboration in meeting those goals. That is the description for two domains of the PLQ, Providing a Vision and Fostering the Acceptance of Group Goals. These results support prior research in which highly humor-oriented people were perceived as highly credible 78 in their profession (Wrench & Booth-Butterfield, 2003), as motivating others (Gorham & Christophel, 1992) and as more effective in managerial positions (Campbell et al., 2001). The trait, humor orientation, is relatively young it its conception and therefore, results from this study further validate its effects on perceivers and therefore its importance to the field of communication. As additional effects of humor orientation continue to be examined beyond simply others’ perceptions, increased knowledge will exist to aid in fitting individuals with this personality trait in specific, professional roles in which they will perform most effectively. The second major finding was the strong correlation between perceived humor orientation and perceived communication competence. Perceived humor orientation was found to account for 29% (r = .541) of the variance in the total AAC score. Again, with a sample of over 300 participants, this is a very meaningful percentage. Perceived humor orientation also significantly correlated with each domain of the AAC: Affective Involver (r = .532), Encourager (r = .444), Informer (r = .439), and Developer (r = .412). Valentine (1981) developed the AAC to reflect interpersonal communication in school organizations and the relationship between communication and a principal’s leadership behavior. These results emphasize the critical role that perceptions of humor orientation might play in influencing perceptions of a principal’s overall communication effectiveness. Since its conception in 1991, the humor orientation trait has been the focus of studies that seek to develop the construct as a core component of communication competence. Wanzer et al. (1995) studied this connection and asserts that individuals who are highly humor oriented, are more flexible in their communication and are better able to recognize the need to adapt in communication situations, are more aware of the 79 emotions that guide communication, and ultimately prove to be competent communicators. This research study strengthens that connection as well. Results showed high correlations between perceived humor orientation and each domain of the AAC which implies that principals perceived as highly humor oriented are likely to be perceived as more aware of staff emotions, using humor to create a positive environment, showing greater attention to teachers’ thoughts and ideas, involving staff in constructive discussions, and clearly expressing directions and expectations. These are descriptions of the AAC domains. By using a different population and different instrument to measure communication competence than Wanzer et al. used in 1995, this study’s results add to the growing body of research supporting humor orientation as a component of communication competence. Knowing that principals spend at least 70% of each day directly involved in the communication process (Miltz & Kanus, 1977; Sigford, 1998), determining what makes a principal a competent communicator is critical to the field of education as most often the effectiveness of the principal will lead to the success of the school (Sigford, 1998; Valentine & Bowman, 1988). The third major finding contributes even greater to the study of the key characteristics of an effective principal. Hypotheses three, four, and five sought to predict perceived principal effectiveness from perceived humor orientation and perceived communication competence. When the two independent predictor variables were entered into the equation separately, communication competence was determined to be the sole, significant predictor of the PLQ. This is a reasonable result knowing that communication competence is a large construct that encompasses many positive communication traits, such as humor orientation. Therefore, a single communication trait will not be able to 80 predict nearly as much of a principal’s leadership effectiveness as the total of communication competence. This situation prompted the researcher to employ a second model of linear regression with a new variable. The combination of perceived humor orientation and perceived communication competence created a composite predictor variable, HOAAC. This new variable represents only the interaction effect of HO and AAC, instances in which an individual was rated high on both instruments. This new composite variable proved to be a significant predictor of the total PLQ (R = .720), of the PLQ domain, Fostering the Acceptance of Group Goals (R = .649), and the PLQ domain, Providing Individualized Support (R = .575). Therefore, it is fair to say that principals who are perceived as both highly humor oriented and with high communication competence will, over 50% of the time, also be perceived as effective school leaders. However, this was a simple linear regression and a more complex path analysis would need to be conducted to determine the simultaneous effects and relationships existing between each of the domains of the AAC, the PLQ and the HOS. The interconnectedness among these three variables is very strong (HO:AAC, r = .541; HO:PLQ, r = .471; AAC:PLQ, r =.829). School leadership and communication competence are large, complex concepts and humor orientation is significantly related to both, including their individual dimensions. These statistical results also illustrate the exceptionally strong commonalities the concept of transformational leadership has with the concept of administrator communication competence. It is tempting to say that this provides evidence of the critical role interpersonal communication plays in leadership effectiveness, however, once again, these are only perceptions and actual communication 81 competence and leadership effectiveness are not shown here. It still remains valuable information from the practical standpoint in that it is this researcher’s experience as a practicing administrator that superintendents evaluate their principals much on the perceptions that exist related to their performance. Superintendents are realistically unable to observe the daily interactions of principals and therefore frequently rely on feedback from others, which can be quite often simply perceptions. With that said, principals could make good use out of instruments such as the Humor Orientation Scale and the Audit of Administrator Communication to determine the existing perceptions related to their communication skills and areas to target for improvement. Discussion Results of an ERIC search for literature and research combining the terms, school leaders and humor, produces only four citations and only two of those address the use of humorous communication. A search combining the terms, principal and humor, in abstracts, produces 13 citations. However, the majority of those are actually cartoons and or humorous anecdotes about the role of principal. When humor is touched on in any of these articles, the primary focus is typically on the need for principals to maintain a sense of humor for their own health and coping abilities related to the job (Brubaker, 1991; Sigford, 1998). The usefulness of humor in a principal’s interpersonal communication has been virtually ignored within empirical studies in the field. This study suggests that humor as a communication trait significantly correlates with each domain of transformational leadership, yet the intersection or interaction of the two constructs has not been meaningfully considered in the research on educational leadership. 82 Any topic related to humor is easily perceived to be frivolous. Commonly, what comes to mind is the incessantly funny individual whose charms wear off quickly only to reveal no other depth or skill in communicating. However, the highly humor-oriented individual is quite the contrary. Booth-Butterfield and Booth-Butterfield (1991) conceptualized the trait to identify those who are not incessantly funny, but rather those who are skilled at encoding humor and who tend to use humor more often and effectively in their communication. The fact that the field of educational leadership has not recognized a characteristic such as humor orientation, which can easily be perceived as frivolous, is not surprising to this researcher and veteran administrator for two reasons. First, historically, education, particularly teaching, has been seen as a predominantly female career that has had to continuously defend itself as a true profession, equal to medicine and law. Therefore, to openly embrace the study of a communication trait related to humor could be seen as weakening the perception of educational leadership as a profession. Second, humor orientation is not widely known to members of professions outside of communication. A typical educator, doctor, lawyer or any member of any other field simply hears the word humor and tends to assume the study of sense of humor or of telling jokes. It is not commonly thought of as the study of a communication trait. Therefore, again, it may be seen as inconsequential. This researcher has feared for months now when telling colleagues of this study that all would begin their Open House speeches and staff meetings with an opening joke in an effort to come across as effective. Other colleagues would nod and assume the study related to a sense of humor, needed as a means of dealing with job-related stress. Distinctions must be made clear between having a sense of humor and humor orientation. A sense of humor is an understanding of 83 the creativity involved in creating humor or a humorous situation as well as an appreciation for messages or situations containing humor, not necessarily the ability to encode humor (Futch & Edwards, 1999). Humor orientation is truly one’s disposition to effectively employ humor, both verbal and nonverbal, often and in a variety of communication contexts. It is critical for humor orientation to be seen as a constructive communication trait of value to educational leaders and worthy of serious study to enhance our understanding of and improve our abilities in interpersonal communication. The research on effective interpersonal communication traits of school leaders can no longer afford to ignore the personality-based, communication trait, humor orientation. This study suggests humor orientation to be an asset to a principal who, in the midst of the challenges facing public education, is dealing with significant stress, accountability requirements, reform movements, and funding controversies. This study provides meaningful evidence that humor orientation is a critical trait, significantly correlated to that which principals strive to be, respected and effective leaders. Of critical consideration are the results showing a statistical significance between humor orientation and every domain of transformational leadership. The significant correlation with four of the domains supports the existing research on the effects of humor orientation. Those domains are: Providing a Vision, Fostering Acceptance of Group Goals, Providing Individual Support, Providing Intellectual Stimulation. Two domains, Providing an Appropriate Model and Holding High Expectations, are newly identified effects of humor orientation produced by this research study. This implies that principals who are perceived as highly humor orientated are likely to be seen by their staff as a model of success in the field of education and one whom they wish to emulate. This extends the 84 research (McGhee, 1989) providing evidence that highly humor-oriented individuals are also socially attractive. Being able to inspire others to work toward common goals for the school or demonstrating success in confrontational situations with staff or even in situations demanding the defense of a particular teacher would be perceived by others as attractive. A highly humor-oriented principal is likely perceived as one who can make each staff member feel they are personally supported and intellectually challenged. It is no wonder staff members would want to emulate those abilities. The evidence that principals who are seen as highly humor oriented are likely to be perceived as holding high expectations for staff, extends the research on the functions of humor. Humor is often used effectively to handle difficult situations or deliver delicate or controversial information. Expressing challenging expectations to a staff involves just that, delivering difficult news that entails greater effort and additional work on their part. In a large group situation such as a staff meeting, a principal presenting new curricular requirements or programming changes for which teachers will be held accountable needs to utilize the charismatic benefits of being highly humor oriented to persuade and inspire the staff in this new endeavor. Similarly, in smaller settings or even one-on-one situations in which a principal is speaking to a staff member regarding individual, high expectations needing to be met, the immediacy of attention and consideration felt from a highly humor-oriented principal will likely be a true benefit. Superintendents and boards of education can use this information of the possible benefits of individuals who are perceived to be both highly humor oriented and highly communicatively competent productively. Instruments such as the HOS and the AAC used to assess these characteristics can be employed in interview processes, in evaluation 85 procedures, and in steps to identify staff members who may be valuable to recruit into an administrative role. These are typically not tools used in those aforementioned procedures. Again, this reflects the lack of value placed on and attention to interpersonal communication traits and humor orientation specifically. Instead, it is the experience of this researcher that superintendents and boards of education focus predominantly on the specific training, level of education, and years of experience of candidates/administrators. Interpersonal communication traits are simply inadvertently observed through the very process of a face-to-face interview. As stated earlier in this dissertation, the National Association of Schools of Excellence claim that the personal characteristics of administrators is most critical because all other knowledge and skill can more easily be gained through professional development programs. This statement from NASE brings into the conversation the very controversial issue of nature versus nurture; can these personality-based communication traits be taught? While the answer to that question has been debated for decades, it is considerably beyond the scope of this dissertation but continues to be an interesting area of study. Recently, the debate has been brought to the forefront in the field of interpersonal communication and the latest research has fallen on the side of nature over nurture. Communibiology is a science that connects the fields of communication and biology and the introduction of this science represents a paradigm shift in the field of communication. This new paradigm challenges the long-standing theory of social learning. Social learning theory posits that communication traits are developed through experiences in one’s lifetime (McCroskey et. al., 1998). Communibiological theory posits that one’s communication behaviors are pre-determined by one’s genetic make-up. 86 Recent research has focused on communication traits such as verbal aggressiveness, argumentativeness (Wahba & McCroskey, 2005), shyness (Heisel & McCroskey, 1999)and humor orientation (Wrench & McCroskey, 2001) and determining their origin in an individual’s temperament, which is innate. Wrench and McCroskey’s (2001) recent research study of humor orientation and its connection to human temperament yielded results supporting their theory that one’s tendency to skillfully utilize humor in communication is rooted in genetics and not simply developed through social learning. This information implies that while professional development directed toward improving administrator communication may continue to be provided in many districts, an administrator’s communication behaviors are likely incapable of significant change. Therefore, rather than direct training toward changing or developing communication traits, efforts should be placed on increasing administrator knowledge of communication behaviors to better understand others and themselves and then apply that understanding to their various roles. To that end, how do we in the field of educational leadership understand communication? In Chapter I, the ISLLC Standards for School Leaders was referred to in an effort to illustrate the demands on principals related to communicating effectively. Within the ISLLC Standards there are nine references to principals needing knowledge of effective communication or demonstrating effective communication. Similarly, in the most recently developed Ohio Educator Standards for Principals, there are 13 references to communicating and/or communicating effectively. More conventional wisdom echoes these lists of standards. For example, the book 10 Traits of Highly Effective Principals, From Good to Great Performances (McEwan, 2003), offers an entire chapter devoted to 87 the principal as communicator with advice such as: attend, listen, empathize, disclose, say what you mean, ask the right questions, be creative, disagree agreeably, pay attention to parents, communicate with students, and more. It is the stance of this researcher that this reckless and somewhat patronizing use of the extremely vague term “communicate” and phrase “communicate effectively”, is contributing to a murky and varied interpretation of actual, effective communication on the part of school leaders. Communication is a complex concept and the field of educational leadership, knowing the dependence on communication to succeed, must work with our colleagues in the field of communication. We must become more devoted to breaking down the concept of communication competence and understanding the individual traits that create it, identifying those traits in individuals and identifying those traits in situations as they are employed. Perhaps we lean toward the philosophy of nature over nurture because we have done such a poor job of identifying what we truly need to nurture. Identifying a strong relationship between the traits, humor orientation and administrator communication competence serves as a first step in beginning to address and understand the complexity of communication in educational leadership. Further research is recommended to perpetuate a deeper understanding of effective school leadership and communication. Follow-up studies may be conducted using participants who teach grades 6-12, using participants from a wide variety of academically performing districts, and using additional measures of humor orientation, communication competence, and leadership effectiveness. Longevity studies in which principals are rated by their teachers at several points in time throughout the principal’s career would contribute information toward the stability of communication and 88 leadership traits. 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Your Superintendent has approved my surveying your certified teaching staff and I appreciate your cooperation in scheduling a date and time to do this. Your anonymity and that of each teacher is ensured. Surveys are coded in order for me to know which principal/school the responses reflect so that I may observe the effects of secondary variables such as principal’s or teacher’s years of experience or level of education. No names are given nor are they required on any of the surveys and the only person seeing the results will be me. All surveys will be scored and entered into a database for statistical analysis and then surveys will be destroyed. To confirm, I have my meeting with your certificated teaching (art, phys. ed., music, library, technology, special education, and classroom teachers) staff set for May 30, 3:30pm. Just a reminder, you may not be present at this meeting during the time your staff is completing the surveys. It should only take your staff approximately 15 minutes to complete the survey. Please do not hesitate to call and leave me a message at the University of Akron (330-972-7773) or on my cell phone (216-470-0276) if you have additional questions prior to my visit. If I do not hear from you I will assume you consent along with your Superintendent to the administration of my survey. I cannot thank you enough for your time and cooperation. Sincerely, Rachel L. Jones Doctoral Candidate, University of Akron 100 APPENDIX B SUPERINTENDENT CONSENT LETTER April 26, 2006 Dear As per our phone conversation earlier, I am writing to request permission to use your elementary teaching staff and principals in my doctoral research study. I am examining the relationship between teachers’ perceptions of their principal’s interpersonal communication skills and use of humor and teachers’ perceptions of their principal’s leadership effectiveness. Anonymity for your school district, teachers and principals is ensured. Surveys are coded in order for me to know which principal/school the responses reflect so that I may observe the effects of secondary variables such as principal’s or teacher’s years of experience or level of education. No names are given nor are they required on any of the surveys and the only person seeing the results will be me. All surveys will be scored and entered into a database for statistical analysis and then surveys will be destroyed. It should only take teachers approximately 15 minutes to complete the survey. I know time is precious and so I cannot thank you and your staff enough for this opportunity. If you would like, I would be happy to send to you a summary of my research including results and implications. Do not hesitate to contact me with questions. You can leave a message for me at the University of Akron, 330972-7773. As a written record of consent for my research, please sign below and return to me in the enclosed, stamped envelope. Sincerely, Rachel L. Jones Doctoral Candidate, University of Akron I give consent to the administration of the Humor Orientation Scale, the Audit of Administrator Communication, and the Principal Leadership Questionnaire to my certified elementary teaching staff. ____________________________________ Print Name and Title ____________________________________ Signature ___________ Date I (circle one) would like / do not need a copy of the results of this research study. 101 APPENDIX C INSTRUMENTS 102 103 104 105 APPENDIX D INSTITUTIONAL REVIEW BOARD LETTER 106