Download Computer Science Capstone

Social, Legal, and Ethical Issues
for Computing Technology
CCIT 234 Chapter 6: work
Lecturer: wadha al-otaibi
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Chapter Outline
• The Impact on Employment
• The Work Environment
• Employee Crime
• Employee Monitoring
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The Impact on Employment
Job Creation and destruction:
• A successful technology eliminates or reduces some jobs but creates others
• Reduced the need for telephone operators
• Unemployment rates fluctuate
• Growth of computers has been increased , while unemployment has
fluctuated widely
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The Impact on Employment (cont.)
Changing Skill Levels:
• The new jobs created from computers are different from the jobs
eliminated
• New jobs such as computer engineer and system analyst jobs
require a college degree, where jobs such as customer service and
clerks do not.
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The Impact on Employment (cont)
A Global Workforce:
• Outsourcing - phenomenon where a company pays another
company to build parts for its products or services instead of
performing those tasks itself
• Offshoring - the practice of moving business processes or services
to another country, especially overseas, to reduce costs
• Inshoring - when foreign company employs thousands of people
in the U.S. (e.g. offshoring for a German company means inshoring
for U.S.)
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The Impact on Employment (cont)
• Offshoring means getting work done in a different country.
Outsourcing refers to contracting work out to an external
organization. Offshoring is often criticized for transferring jobs to
other countries. Other risks include language differences and poor
communication etc.
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The Work Environment
Job Telecommuting:
• Telecommuting
• Working at home using a computer electronically linked to one's place of
employment
• Benefits
• Reduces overhead for employers
• Reduces need for large offices
• Employees are more productive and satisfied
• Reduces traffic and pollution
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The Work Environment (cont)
• Telecommuting Problems :
• For some telecommuting employees, corporation loyalty weakens
• Security risks when work and personal activities reside on the same
computer
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Employee Crime
• Trusted employees have stolen millions of dollars
• Logic bomb - software that destroys critical files
(payroll and inventory records) after employee leaves
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Employee Monitoring
Data Entry, Phone Work, and Retail:
• Data entry
• Key stroke quotas
• Phone work
• Number and duration of calls
• Retail
• Surveillance to reduce theft by employees
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Questions
• Q1) fill blanks :
1. ………………………when another company employs thousands of
people in the U.S.
2. ……………………….phenomenon where a company pays another
company to build parts for its products or services instead of
performing those tasks itself
3. …………………….Working at home using a computer electronically
linked to one's place of employment
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Cont.
Q2) put true or false :
1. Employee Monitoring such as Data Entry (
)
2. New jobs such as computer engineer and system analyst jobs
don’t require a college degree (
)
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