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MOJGAN RAFIEI
4949 Keota Run Ne, Roswell, GA 30075 |C: (678)707-0419
[email protected] | web: www.linkedin.com/in/mojganrafiei
Profile
A highly motivated and dynamic Network Engineer with more than ten years experience in
System Administrator and Helpdesk role supporting end users of desktop operating system
and troubleshoot desktop environments that run on the Windows operating system. Also
skilled in the design and implementation of Domain services, Active directory, DNS, DHCP,
LAN and WAN.
Skill Summary
 Comprehensive knowledge and work experience in Win Server 2003/2008/2012 and
XP/Vista/7/8.
 Strong knowledge and experience of Microsoft Active Directory, DNS, DHCP, TCP/IP,
FTP , Monitoring.
 Strong understanding and experience with LAN/WAN technologies.
 Good in Microsoft Office skills.
 Full experience in IT Helpdesk/Desktop Support role and IT Security.
 Full experience in desktop communications software Remote Desktop (RDP) , Team
viewer.
 Good experience in Desktop Security , Internet Security , Firewall (ISA Server , TMG) ,
Anti-viruses.
 Experience in back up , storage and restore software.
 Good understanding of VMware and Microsoft Hyper-V Virtualization.
 Good knowledge in Cisco CCNA
 Good knowledge in Cisco CCNP Switching (Vlan, VTP, STP, Ether channel)
 Good knowledge in Cisco CCNP Routing (EIGRP, OSPF, BGP, IP Routing)
 Good knowledge in Cisco CCNP Security (NAT, Tunnelling, Port Security, PVLAN)
 Strong troubleshooting, analyze, diagnose and problem solving skills.
 Experience in worked under pressure in complex environments to meet deadlines.
 Hardworking Attitude and ability to multi-task and manage priorities.
 Strong customer focus and positive helpful attitude.
 A very fast learner , keen player with ability to work independently.
Experience
Network Engineer
IT and ITC Development Company (IIRICO) – IRAN
Feb.2000 – Feb. 2002
Main responsibilities:
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Installed and configured network operation systems win server 2000 and xp.
Configured and managed print services over the network used Microsoft Technologies.
Disk management and Configured Raid solutions for the servers
Provided storage and Backup solutions.
Configured the Network infrastructure and provided general network services as DNS ,
DHCP , TCP/IP.
 Installed and configured Active directory services based on Windows server 2000/2003
solution.
 Managed the Network performance and stability.
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Network Support Technician
APADANA - IT and communication research center – IRAN
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Feb.2002 – Feb. 2005
Installed, configured and managed MS Windows XP Professional.
Maintained MS Windows Server 2003 network environment.
Managed and configured hardware devices and drivers.
Planned the backup and restore strategies.
Implemented print services through Microsoft technologies.
Provided security implementations by the means of group policies and security templates.
Network Engineer
High-tech Development Company(a branch of APTECH) – IRAN
Feb.2005 – Feb. 2010
 Installed and configured Microsoft Windows Server 2003/2008 Network Infrastructure.
 Installed and configured MS active directory services.
 Provided 2nd and 3rd level technical support for a mixed Windows 2003/XP/Vista/7
environment over 130 local, remote users/customers.
 Configured network Infrastructure and provided general network services Such as DNS,
DHCP, SMTP and POP3.
 Day-to-Day administrated of Active Directory (added/removed/modified user
configurations).
 Supported and maintained PCs, monitors, laptops and printers.
 Installed and upgraded applications, antivirus, applied security updates, patches, service
packs and drivers, added printers, configured desktops and migrated users/customers’
profile and data from old ones.
 Installed, configured, managed and monitored Antivirus on Windows Server 2003 and
deployed client version on desktop pc’s over the network.
 Performed system backups and recovery.
 Maintained and troubleshooter connectivity within LAN/WAN networks.
 Diagnosed problems and troubleshooter network services at the client level.
Network Engineer
Apr.2010-Nov.2011
Intl Informatics System Avaran (BASA-FAVA Project) – IRAN
FAVA is a big network project which support more than 60 company and 120 system administrator with a
big central data center and related to main city hall of Isfahan/Iran.
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Planned the physical and logical network infrastructure.
Installed and Managed and Configured Win server 2003 /2008
Administrated of Active Directory (added/removed/modified user configurations).
Configured network Infrastructure and provided general network services Such as DNS,
DHCP.
Installed, configured, managed and monitored Avira Antivirus on Windows Server 2003
and deployed client version on desktop pc’s over the network.
Monitored Cisco device and Microsoft server by Solar winds.
Migrated all Microsoft servers 2000 to MS Server 2003
Installed and configured VMware ESXI 5.1 for virtualization and converting physical
server to VM in Isfahan Meteorological Organization
Installed and managed ISA server 2004/2006-TMG
Provided 1st and 2nd level support for PC software issues for more than 4000 client2 by
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RDP and Team viewer.
Provide security implementation by the means of security policies and templates.
Performed hardware and software installations.
Troubleshoot network and connectivity issues.
Planed and Performed system backups and recovery strategies.
NOV.2011 – May.2012
Network Engineer
International Company of Design and Development (ARAD) - IRAN
Continues of FAVA Project in previous company.
Education/Certification
Personal Interests
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Microsoft Certified Technology Specialist (SEP. 2014)
Microsoft Certified Solution Associate (SEP. 2014)
Microsoft Certified Systems Engineer (MCSE 2003) (DES. 2008)
Microsoft Certified Systems Administrator (MCSA 2003) (JUL. 2008)
Microsoft Certified Professional (MCP) (JUN. 2008)
Microsoft Internet Security and Acceleration (ISA) Server 2006 (JUN. 2008)
Cisco CCNA (Jan. 2009)
Cisco CCNP Switching ( Mar.2009)
Cisco CCNP Routing (Mar. 2010)
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Reading..
listening to music.
Walking and swimming.
Mountain climbing.
Referees
 https://mcp.microsoft.com/Anonymous//Transcript//Validate
(Transcript: 801449 - Access Code: mojganra - MCP ID: 6577855)
 Will be provided upon request.
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