Download Practice Experience

W E L C O M E
Dominic Shiu M.D.
Family Practice
Location:
Allwood Medical Centre
Suite 102, 2752 Allwood Street,
Abbotsford, B.C. V4T 3R7
Telephone:
604-850-6893
Mission Statement
Dedicated to provide superior healthcare, patient safety, with dignity, respect and compassion to achieve
maximum longevity with attention to quality of life, while supporting clinical excellence.
Education
Medical School
University of Toronto Faculty of Medicine – Medical Doctor
Undergraduate
University of Toronto Faculty of Science – Bachelor of Science, Major in Computer Science
Practice Experience
15 years of office practice experience
18 years of Emergency room practice experience
15 years of acute care hospital inpatient care experience
3 years of specialized inpatient mentally handicapped chronic care facility experience
Past hospital associations
Staff
Staff
Staff
Staff
Staff
Member – Bingham Memorial Hospital, Matheson, Ontario 1989-1994
Member – Geraldton District Hospital, Geraldton, Ontario 1994-1995
Member – Mercy Hospital, Corning, Iowa 1995-1998
Member – Lakeridge Health Bowmanville Hospital, Bowmanville, Ontario
Member – Glenwood Resource Centre, Glenwood, Iowa 2003-2007
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1998-2003
W E L C O M E
Scope of practice and areas of interests:
Cardiovascular - Hypertension/high blood pressure, heart failures, Angina/MI/heart attacks/coronary artery disease, valvular heart
disease, arrhythmia/irregular heart beats, aortic aneurysm, peripheral vascular diseases, DVT/blood clots, carotid stenosis.
Dermatology - General dermatology including fungal infections, herpes, shingles, chicken pox, dermatitis, urticaria/hives,
cellulitis, psoriasis, burns, skin cancers.
Emergency medicine - Acute cardiac care, traumatology, wound management, simple fractures,
Endocrinology - Diabetes and complications, thyroid problems, lipid/cholesterol, osteoporosis
Gastroenterology - Bowel cancers, peptic ulcers diseases, hernias, reflux oesophagitis, inflammatory bowel diseases like
Crohns’ and ulcerative colitis, gastroenteritis, constipation, Celiac disease, hepatitis, pancreatitis, cholecystitis/gall bladder
problems, appendicitis, nutrition, haemorrhoids, anal fissures, tube feeding.
Gynecology - Breast problems, menstrual problems, vaginitis, urinary tract infections, gynecological infections, family
planning/contraceptions, breast/ovary/uterine/cervical cancers, urinary incontinence, pap smear, domestic
violence/counseling
Hematology - Anemia, iron deficiency, vitamin B12, folate deficiency, anemia of chronic diseases, anticoagulations/blood
thinning/ coumadin treatment, ASA, etc. thrombocytopenia, leukemias/lymphomas
Infectious diseases -Bacterial/viral/fungal/parasitic/tuberculosis infections, strep throat, pharyngitis, scarlet fever,
infectious mono, cellulitis, conjunctivitis, bronchitis, pneumonia, meningitis/encephalitis, endocarditis, mastitis, Sexually
transmitted diseases, gastroenteritis, conjunctivitis, hepatitis, lymphangitis, post op infections, wound infections,
immunizations.
Nephrology - Kidney failures, kidney stones, pyelonehritis/kidney infections
Neurology - Strokes/CVA/TIA, Mental retardations/cerebral palsy/post traumatic brain injury, dementia, headaches,
epilepsy, Parkinsion’s disease, brain tumours, hydrocephalus, nystagmus, spinal cord problems, Bell’s palsy, post herpetic
neuralgia, Trigeminal neuralgias
Ophthamology - Conjunctivis/pink eye, scleritis, keratitis, stye, corneal abrasion/eye trauma, subconjunctival hemorrhage,
periorbital cellulitis, cataracts.
Orthopedics - Mechanical back pain, sciatica, simple fractures, carpel tunnel, frozen shoulder, bursitis, soft tissue injuries.
ENT - Otitis media/otitis externa, pharyngitis/laryngitis, sinusitis, vertigo, labyringthitis, dysphagia, epistaxis/nose bleed,
tonsillitis, peri-tonsillar abscess, croup, epiglottitis, tracheostomy
Pediatrics - Nutrition, immunizations, growth and development, common genetics – Down’s syndrome, Turner’s
syndrome, asthma, childhood anemia, GERD, pyloric stenosis, febrile seizures, diaper rash, scabies, ezema,
enuresis/bedwetting, encoporesis, GI – vomiting and diarrhea, constipation, abdominal pain, appendicitis.
Psychiatry - Psychotic disorders: schizophrenia, paranoia, affective disorder: depression, mania, bipolar disorder, seasonal
affective disorder, post-partum depression, Anxiety disorder: panic disorder, anxiety, alcoholism.
Respiratory - COPD: asthma, emphysema, chronic bronchitis, pulmonary embolus, cystic fibrosis, pneumonia, bronchitis,
pulmonary fibrosis, tuberculosis, pneumonthorax, pulmonary hypertension, pleurisy, lung cancer.
Rheumatology - Rheumatoid arthritis, Lupus, Scleroderma, gout
Urology - Inguinal hernia, prostate problem, urinary problems, scrotal swellings, erectile dysfunctions, sexually transmitted
disease, phimosis, infertilities, hematurias, bladder cancer, painful urinations
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Office Policies
Your good health starts with a good patient doctor relationship
A commonly overlooked and under-rated key factor to a successful medical practice is good patient doctor relationship
and communication. As the saying goes, “It takes two to tango”, we want to make sure we are dancing to the same
beat. Therefore, as a new patient, I recommend you to go through a trial period of at least 3 visits over 3 to 6 months
to get better acquainted and understand each other, to see if I can serve your need. Helping you maintain a healthy life
starts with understanding your needs and concerns and for us to explain to you how that can (or cannot) be done.
How to help reduce waiting time at our office
Contrary to popular believe, doctors do not enjoy making their patients wait, as least I don’t. As a matter of fact, we always
try our best to be on time but it is just the nature of the business where patients themselves cannot always judge the
seriousness of their ailments and a 5 minute diagnosis of indigestion could just as well be a 30 minute potential heart
problem. Barring any nasty surprises, all our patients should not have to wait too long if we all arrive on time and respect
the patient with an appointment right after us. If you are in a hurry or feel really ill, do speak up to the receptionist and we
will try to accommodate everyone in a fair and appropriate manner.
Why we don’t give renewal prescriptions over the phone
Medications all have side effects and that is why the government does not allow it to be freely available for you to pick up at
the local grocery store. Even aspirin has side effects with certain illnesses. That is why we need to monitor how the
medication is doing with you. This goes back to importance of good patient doctor communication. The diagnostic
process involves not just sound, i.e. words, but also sight, smell and feel. It is my responsibility as a doctor to give you a
thorough analysis. Only on very rare occasions if the patient is severely debilitated, and the alternative is worse than poor
monitoring will exceptions be granted. We hope you understand that we do this for your sake, not ours.
Why we don’t call you to tell you your test results
Calling you to tell you the test results is not a policy that some doctors set up to help you save time. It is a system to help
them save time. I believe it is in fact a bad system where patients falsely make conclusions on having a clean bill of health
until they do get a call. Not all doctor offices are efficient and test results could get misfiled and patients falsely believe that
“they are ok as the doctor didn’t call”. Famous last words. The best practice is for you to come back so we can sit down
and review the test results properly. What are the implications? Is follow up necessary?
Will I be charged or blacklisted if I miss an appointment?
We understand we all have extenuating circumstances. Please call us as soon as you can if you have to cancel or even if you
know you are going to be late. This helps us better manage the appointment schedule and helps everyone out in the end.
The cut off for cancellation is 4 working hours before the appointment, after that you will be billed. The first no show you
will be given a friendly verbal warning, the second no show you will be billed and will not be seen until your bill has been
settled and you will be discharged from the practice after the third occurrence.
Why is the secretary asking me so many questions?
No, she is not being nosey. She needs to know what your problems are so she can schedule the proper amount of time for
you, so the patient after you doesn’t have to wait for an hour. This goes back to helping us all be efficient and reducing your
waiting time as well.
Other services
Photocopies
can
be
made
at
a
nominal
charge
after
they
have
been
properly
reviewed.
W E L C O M E
First Name___________________Middle Name_________________Last
Name____________________________________
DOB(dd/mm/yyyy)__________________________Age_________Gender___
________Marital Status_____________________
Address________________________________________________________
________________________________________
City___________________________Province___________________Postal
Code____________________________________
Phone #’s
H____________________________W____________________________C__
______________________________
Best Day time Phone number to
contact(H/W/C)______________Occupation__________________________
__________
Email______________________________________ Health Card
number_________________________________________
Next of Kin____________________________________Contact phone
#_________________________________________
Medical Information:
Previous medical problems(including past, chronic, ongoing, and new, also
all surgeries)
_______________________________________________________________
________________________________________
_______________________________________________________________
_______________________________________________________________
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W E L C O M E
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
__________________________________
Family History of medical problems
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
_________________
Smoking(if yes, amount)__________Alcohol(if yes,
amount)_____________Other addictions________________________
Allergies_______________________________________immunizations____
_________________________________________
Medications taking, including over the counter, herbs, vitamins,
supplements
_______________________________________________________________
________________________________________
_______________________________________________________________
________________________________________
_______________________________________________________________
________________________________________ Other family members
also seeing Dr. Shiu
_______________________________________________________________
________________________________________Medical-legal, insurance,
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W E L C O M E
worker’s compensation board issues:
_______________________________________________________________
________________________________________
How did you hear about
us
_______________________________________________________________
________________________________________ I acknowledge that I have
received a copy of the office policy and have read it and understand its
implications and abide by it.
__________________________
____________________
Your Signature
Date
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