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CITY OF OPELIKA POSITION DESCRIPTION TITLE: LAN MANAGER GENERAL DESCRIPTION The essential function of the position within the organization is to support the operation of the City’s computer network. The position is responsible for data security, computer network operation, equipment acquisition and maintenance, software configuration, user training and support, and staying abreast of new technology and trends. The position develops and implements programs within organizational policies; reports major activities to executive level administrators through conferences and reports. PRIMARY DUTIES: This list represents the essential tasks performed by this position. Employees may be assigned additional duties by management as required. Ensures internal security of data network and file structure and reliable internet accessibility and e-mail access essential for City operations; performs backup of data and e-mail files for employees and City departments. Assesses virus, spam and hacker risks; implements changes needed to reduce threats and maintain good internet connectivity. Maintains and monitors network server system, including weather warning system, software update server, e-mail system, internet connectivity and monitoring, file backup system, GIS system, firewall, and web server. Coordinates with users, departments and support personnel to pick up, repair and return workstations in a timely manner. Trains users and support staff as needed in procedure, troubleshooting and repair of equipment and software packages. Prepares written and oral reports to keep Information Technology Department personnel informed of procedure changes, data threats, and network and e-mail connectivity issues and remedies. Specifies component parts and software for City servers, workstations, peripherals, telephones and network structure; obtains quotes for parts and software, and reviews quotes and bids for compatibility and to ensure compliance with minimum specifications. Creates requisitions for purchase of equipment and software and approves purchases as necessary; ensures proper billing to departments using work order system; receives, inspects and inventories incoming computer parts, software and related items. Builds new workstations and upgrades; installs and configures computer software; assigns serial number and network identification for facility tracking for each workstation; maintains database for all computer equipment; maintains records of equipment of responsibility. Attends or conducts staff and other professional meetings to exchange information; attends in-service training and technical or professional classes, seminars, or conferences to improve technical or professional skills. LAN MANAGER DATA RESPONSIBILITY: Data refers to information, knowledge, and conceptions obtained by observation, investigation, interpretation, visualization, and mental creation. Data are intangible and include numbers, words, symbols, ideas, concepts, and oral verbalizations. Directs others in major events and reports on activities and results. PEOPLE RESPONSIBILITY: People refers to individuals who have contact with or are influenced by the position. Supervises or directs others by determining or interpreting work procedures, assigning specific duties, maintaining harmonious relations, and promoting efficiency. INVOLVEMENT WITH THINGS: Things refers to inanimate objects such as substances, materials, machines, tools, equipment, work aids, or products. A thing is tangible and has shape, form, and other physical characteristics. Coordinates the handling of machines, tools, equipment or work aids involving extensive latitude for judgment regarding attainment of a standard or in selecting appropriate items such as personal computers and custom software applications. ASSETS RESPONSIBILITY: Assets responsibility refers to the responsibility for achieving economies or preventing loss within the organization. Requires responsibility and opportunity for achieving moderate economies and/or preventing moderate losses through the management or handling of supplies of high value or moderate amounts of money. MATHEMATICAL REQUIREMENTS: Mathematics deals with quantities, magnitudes, and forms and their relationships and attributes by the use of numbers and symbols. Uses advanced algebra working with exponents and logarithms or linear quadratic equations; analytic geometry; and/or statistics, applying mathematical operations to frequency distribution, reliability and validity, analysis of variance, or correlation techniques. COMMUNICATIONS REQUIREMENTS: Communications involves the ability to read, write, and speak. Reads scientific and technical journals, abstracts, financial reports, and legal documents; writes complex articles and reports; makes presentations to professional groups. COMPLEXITY OF WORK: Complexity of work addresses the analysis, initiative, ingenuity, creativity, and concentration required by the position and the presence of any unusual pressures. Performs work involving the application of logical principles and thinking to solve practical problems within or applying to a unit or division of the organization; requires continuous, close attention for accurate results and frequent exposure to unusual pressure. JUDGMENT REQUIREMENTS: Judgement requirements refers to the frequency and complexity of judgments and decisions given the stability of the work environment, the nature and type of guidance, and the breadth of impact of the judgments and decisions. Requires decision-making as a major part of the job, affecting a major segment of the organization and the general public; works in a dynamic environment with responsibility for developing policies and practices. Management Advisory Group, Inc., 2005 LAN MANAGER IMPACT OF ERRORS: Impact of decisions refers to consequences such as damage to property, loss of data or property, exposure of the organization to legal liability, or injury or death for individuals. Makes decisions with moderate impact - affects those in work unit. EDUCATION REQUIREMENTS: Education requirements refers to job specific training and education required for entry into the position. Requires bachelor’s degree in management information systems, computer science, business administration or a closely related field. LICENSES, CERTIFICATIONS, AND REGISTRATIONS REQUIRED: Licenses, certifications, and registrations refers to professional, state, or federal licenses, certifications, or registrations required to enter the position. Requires none. EXPERIENCE REQUIREMENTS: Experience refers to the amount of work experience that is required for entry into the position that would result in reasonable expectation that the person can perform the tasks required by the position. Requires ten years of related experience. PHYSICAL DEMANDS: Physical demands refers to the requirements for physical exertion and coordination of limb and body movement. Requires sedentary work involving standing or walking for brief periods, exerting up to 10 pounds of force on a regular basis, and considerable skill and speed in operating a computer keyboard. SAFETY OF OTHERS: Safety of others refers to the responsibility for the safety of others, either inherent in the job or to assure the safety of the general public. Requires no responsibility for the safety and health of others. UNAVOIDABLE HAZARDS: Unavoidable hazards refers to unusual conditions in the work environment that may cause illness or injury. The position is exposed to no unusual environmental hazards. SENSORY (ADA) REQUIREMENTS: Sensory requirements refers to hearing, sight, touch, taste, and smell necessary to perform the tasks required by the position efficiently. The position requires normal visual acuity and field of vision, hearing, speaking, and color perception. AMERICANS WITH DISABILITIES ACT COMPLIANCE The City of Opelika is an Equal Opportunity Employer. ADA requires the City to provide adequate accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management. Management Advisory Group, Inc., 2005