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Responsibility center can be defined as an organization unit held accountable for certain activity or function to achieve its objective under the supervision of manager. It should be in alignment with the overall growth of firm along with compliance to other responsibility center operations. We can take the example of Sun Shine Orange Grove. It has different grading units which can be treated as responsibility centers. Cluster of grading units can again be an example of larger responsibility center. Sorting units in different building blocks of hospital can together be defined as sorting responsibility center. The overall sorting responsibility center of firm can collaborate with other grading responsibility center to form the grading unit of hospital which is again a responsibility center in itself. The grading unit along with other operational division of Sun Shine Orange Grove organization can make the whole company as one responsibility center. We can consider three responsibility centers in healthcare organization to explain it better: Revenue Centers Cost Centers Profit Centers Investment Centers Revenue Centers This is type of responsibility center whose manager has no control over the manufacturing price of items or the amount of investment in the center but they are in charge of revenue control. They are generally small responsibility unit in the organization. The sales unit of SSOG is an example of revenue center whose prime responsibility is to evaluate the sales, cost of goods sold and gross margin which depends on the unit of sale in comparison to production unit of pulp-free and high pulp orange juices. Center Actual (2005) Budget Variance Revenue $5,050,000 $5,220,000 - $170,000 In revenue center, sales are factor for checking performance of the unit. Since Revenue center is showing variance of -$170,000 which is negative in comparison to expected budget of 2005. Hence, it is not performing according to the expectation of estimated budget. Cost Centers This is kind of responsibility center whose manager control costs but they have no authority over the investment or revenues. They have expense budget for controlling the cost of the center. Manufacturing unit can be classified as cost center in Sun Shine Orange Grove organization. There are two types of cost involved in cost center – Engineered and Discretionary. Engineer costs include labor charge, material consumption, electricity bill etc. Manager has the responsibility of quality check for supplies also. There is no straight relationship between cost and expenses in discretionary cost. Machines used for diagnosis is an example of discretionary cost. Center Cost Actual (2005) $325,000 Budget $313,000 Variance -$12,000 Price variance is assessed in cost center for checking the performance of the unit. Price variance is calculated by subtracting actual expenses from the budgeted amount. Since it is showing negative value of $12000, its performance is not according to the expectation of estimated budget. It is crossing the limit of budget. Profit Centers This is kind of responsibility center whose managers control both the revenues and costs of the products as well the service expenses. The manager of the unit is responsible for cost, quality of product and promotion. Cost will depend on many factors like labor charge, waste and no of hours. Revenues will be governed by service level of center, location and other factors. Hence profit center reflects the picture of organization and local management. Performance measurement is decided by the variable related to quality, labor utilization; service availed and material consumed in local unit. Profit center is closely related to revenue center in SSOG organization because specific charge for such responsibility center will be included in bill of sales. If there are many privileged services available at reasonable cost, then it is an example of distributing the money from revenue center to profit center. Center Actual (2005) Budget Variance Profit $1,419,300 $1,544,500 - $115,200 Profit is also not fulfilling the expectation of budget as it is - $115,200 from estimated profit of $1,544,500. Investment center Investment center takes care of investment in equipment and other capital resources to improve the process of production and management in the company. Center Actual (2005) Budget Variance Investment $1,673,000 $1,671,000 - $ 2,000 Investment center is consuming $2000 more than expected amount of $1,671,000 in budget. But it is small gap from the estimated budget. So it can be said as meeting the expectation in close proximity. Conclusion The concept of responsibility center has become important to provide smooth logistics by applying better controllability. For example, equipment used in the manufacturing cost center comes under the control of manager for handling production unit responsibility. He can only manage the requirement of equipment needed for production but he has no control over the price of equipment. Purchasing department will take the responsibility of controlling the cost of equipment. So it shows the importance of right set of system in place to handle the assigned responsibility in effective manner. Reference: Kaplan, Robert S. and Bruns, W. Accounting and Management: A Field Study Perspective (Harvard Business School Press, 1987)