Download TA26982v1-2.0 - Careerforce Library

Trainee Assessment
Communication
impairment
Unit standard
26982 Describe communication with people with a
communication disability in an aged care, health, or
disability context
Version
Level
Credits
1
2
4
Your name:
Your workplace:
Your date of birth:
NSN number (if you know it):
Declaration
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I was told about and understand the assessment requirements and appeals process.
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I have prepared my answers myself.

Any evidence I have provided as my own, I produced myself.

I understand that this assessment may be used for moderation and quality control purposes.

I understand that when I achieve this unit standard my result will be registered with the
New Zealand Qualifications Authority.
I confirm the above declaration:
Yes
No
Date:
Assessment summary (completed by assessor)
Trainee's performance summary
Assessment tasks
Assessor signature
Date achieved
Task 1: Describe communication with
people who have a communication disability
Unit standard results
I have assessed the trainee and confirm the requirements have been met to demonstrate
competency in:
Unit standard(s)
26982 Describe communication with people with a
communication disability in an aged care, health,
or disability context
Version
Level
Credits
1
2
4
Assessor name:
Assessor number:
Signature:
Date:
Communication impairment (US 26982 v1) Trainee Assessment © Careerforce – Issue 2.0 | July 2015
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Trainee Information
Before you start
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The assessor/verifier will meet with you and talk about what you need to do.
 Read through the Careerforce workplace learning and assessment guide if you need more
information about the assessment process.
As you go
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Answer all questions.
Follow the instructions for each question.
If you answer by writing, you may write either electronically or by hand.
If you answer verbally, your assessor will write your answer(s) or may use a voice recorder.
If you need help with this assessment, please contact your assessor.
When you finish

Make sure you have completed any parts where the assessor/verifier has said you need
more work.
Appeals
If you wish to appeal against the assessment result or process, talk to your assessor. If you are
still not satisfied, you can appeal to Careerforce by completing the assessment result appeal
form that can be found online at www.careerforce.org.nz/contact/forms
Feedback
Careerforce regularly reviews our assessment and learning resources. As a user, we would
appreciate feedback on how you found it. Feedback can be provided to Careerforce via:
 our online feedback form at www.careerforce.org.nz/contact/resource-assessment-feedback
 email to [email protected]
Communication impairment (US 26982 v1) Trainee Assessment © Careerforce – Issue 2.0 | July 2015
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Task 1: Describe communication with people who
have a communication disability
This task is about showing you know different ways of communicating with people who have
impaired communication and that you can select ways of communicating effectively to allow for
the type of communication disability.
1 What are features of good communication with a person who has a
communication disability?
Identify four features of good communication with a person who has a communication
disability.
How effective is each feature in improving communication?
An example answer is provided below.
First feature:
Example: Speaking clearly
How this feature is effective in improving communication:
Example: Speaking clearly improves the chance of the message being understood.
Write your answers in the table below.
First feature:
How this feature is effective in improving communication:
Second feature:
How this feature is effective in improving communication:
Third feature:
How this feature is effective in improving communication:
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Fourth feature:
How this feature is effective in improving communication:
2 How can aspects of communication sometimes create difficulties when
communicating with a person who has a communication impairment?
Some aspects of communication might create difficulties when communicating with a person
who has a communication impairment.
Choose three aspects from the following list – environmental, mode, language, cultural,
individual, cognition, expressive language, hearing, non-verbal language, receptive language,
social communication, vision, voice, psychological – and describe what difficulty in
communication each aspect might cause.
An example answer is provided below.
First aspect:
Example: Voice
What difficulty in communication might this aspect cause:
Example: Problems with speech may cause difficulties in expressing needs.
Write your answers below.
First aspect:
What difficulty in communication might this aspect cause:
Second aspect:
What difficulty in communication might this aspect cause:
Third aspect:
What difficulty in communication might this aspect cause:
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3 How are different modes of communication best suited to different types
of communication disability?
Particular methods (modes) of communication can be used when interacting with people who
have a communication disability.
Think of three cognitive, functional or sensory communication difficulties. For each difficulty,
choose one communication method from the list below and describe how effective it is when
communicating with a person who has a communication disability. (You may choose to use any
of these communication methods more than once.)
Communication methods
 changing your behaviour to suit the person you are supporting.
 verbal or spoken communication.
 non-verbal eg sign language.
 use of body language and the way you position yourself.
 written messages.
 any other.
Describe how your chosen communication method is effective in communication.
An example answer is provided below.
Sensory disability (ie hearing, seeing)
Type of disability: sensory disability of hearing impairment
The communication method chosen: Body language and position of body
How would this method be used? I would position myself close to the person and make sure
the person could see my mouth.
In what ways is this method effective in communicating? This would be effective as the person
could see my lips to be able to lip read.
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Sensory disability (ie hearing, seeing)
Type of disability:
The communication method chosen:
How would this method be used?
In what ways is this method effective in communicating?
Cognitive disability (ie trouble understanding)
Type of disability:
The communication method chosen:
How would this method be used?
In what ways is this method effective in communicating?
Functional disability (ie trouble with everyday activities)
Type of disability:
The communication method chosen:
How would this method be used?
In what ways is this method effective in communicating?
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4 What communication difficulties are associated with different disabilities?
For four of the disabilities listed below, identify two factors (or communication difficulties) and
describe how these factors make it difficult for people with this disability to communicate.
Disabilities include:
 brain injury.
 dementia.
 hearing loss.
 memory loss.
 visual impairment.
 intellectual disability.
 any other.
An example answer is provided below.
Disability: Brain injury
First communication difficulty: Talking –
difficulty with speech
Second communication difficulty: Listening –
not hearing or understanding what is being
said
Disability: Brain injury
First communication difficulty:
Second communication difficulty:
Disability: Dementia
First communication difficulty:
Second communication difficulty:
Disability: Hearing loss
First communication difficulty:
Second communication difficulty:
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Disability: Memory loss
First communication difficulty:
Second communication difficulty:
Disability: Visual impairment
First communication difficulty:
Second communication difficulty:
Disability (any other) please specify:
First communication difficulty:
Second communication difficulty:
5 What communication aids suit different communication difficulties?
Choose three communication aids from the list below. For each of these aids describe which
disability the aid would be used for and how it would help communication with people who
have a communication disability.
Communication aids: Braille, communication books and boards, computers, hearing aids,
internet access, mobile phones, personal organisers, prompting, sign language(s), allowing
response time, any other.
An example answer is provided below.
Communication aid: Braille
Disability: Blindness
How will this help someone with a communication disability?
Example: Gives people who are blind the ability to read, using
raised dots.
Write your answers on the next page.
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First communication aid:
Disability:
How will this help someone with a communication disability?
Second communication aid:
Disability:
How will this help someone with a communication disability?
Third communication aid:
Disability:
How will this help someone with a communication disability?
Task 1: Assessor feedback to trainee
When the assessor agrees you have completed this task successfully, they will sign it off on the
assessment summary page at the front of this assessment.
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