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An Introduction to Intelligent Warehousing An evolutionary perspective Paul Padley EMEA Program Manager, Enterprise Computing Copyright © 2002 , SAS Institute Inc. All rights reserved. Agenda ! Where am I? • Current state ! Where did I come from? • Evolution of business intelligence ! Where am I going? • From business intelligence to analytical intelligence ! How do I get there? • SAS roadmap Copyright © 2002 , SAS Institute Inc. All rights reserved. Evolution of Business Intelligence CSF Phase 1 Phase 2 Priority after-thought operational reports Technology focus MS Office ERP applications development Skills focus individual IT department Integration N/A Multiple point apps Core functions spreadsheets reporting Scalability small department site Satisfaction level low moderate Copyright © 2002 , SAS Institute Inc. All rights reserved. Evolution of Business Intelligence CSF Phase 2 Phase 3 Priority operational reports C-level analysis Technology focus ERP applications development Standard reporting tools Skills focus IT department IT dept + individual Integration Multiple point A data warehouse Applications Common metadata Core functions Reports OLAP, trends, patterns Scalability site company Satisfaction level moderate good Copyright © 2002 , SAS Institute Inc. All rights reserved. Evolution of Business Intelligence CSF Phase 3 Phase 4 Priority C-level analysis C-level pro-active ROI Technology focus Standard reporting tools Open exchange, data mining, forecasting … Skills focus IT data warehouse/BI Process managers manager Integration A data warehouse. Agent driven updates. Common metadata Multiple data-marts Core functions OLAP, simple trends, CRM, supply chain optimisation, SRM Scalability company enterprise Satisfaction level good excellent Copyright © 2002 , SAS Institute Inc. All rights reserved. Evolution of Business Intelligence CSF Priority Phase 4 C-level pro-active ROI Technology focus Open exchange, data mining, forecasting … Skills focus Process managers Integration Agent driven updates. Multiple data-marts Core functions CRM, supply chain optimisation, SRM Scalability enterprise Satisfaction level excellent Copyright © 2002 , SAS Institute Inc. All rights reserved. Benefits Evolution of Business Intelligence CSF Priority Phase 4 C-level pro-active ROI Benefits Reduced costs %$. Increased revenue %$. Technology focus Open exchange, data mining, forecasting … Infrastructure costs %$ Skills focus Process managers Costs %$ Integration Agent driven updates. Multiple data-marts Revenue growth %$ Core functions CRM, supply chain optimisation, SRM Ongoing optimised processes %$ Scalability enterprise Growth % $ Satisfaction level excellent Shareholder value %$ Copyright © 2002 , SAS Institute Inc. All rights reserved. Warehousing Vision Me Copyright © 2002 , SAS Institute Inc. All rights reserved. tad ata Intelligence Value Value p x E a r o l t > n io n A > s y l a > > s i P d re i n o i ct analytical Neural Networks, Ensemble Models, Support Vector Machines Trees, Regression, Memory Based Reasoning*, Text Categorization, Collaborative Filtering* Clustering: SOM, KMeans* Associations/sequences, Link Analysis Fuzzy Matching* Reporting and OLAP Operational Copyright © 2002 , SAS Institute Inc. All rights reserved. *Modeled in real or near-real time. Richness Intelligence Value Value p x E a r o l t > n io n A > s y l a > > s i Trees, Regression, Memory Based Reasoning*, Text Categorization, Collaborative Filtering* Clustering: SOM, KMeans* •Process Intelligence •CRM *Modeled in real or near-real time. • Forecasting Process Richness Optimization Reporting and OLAP Copyright © 2002 , SAS Institute Inc. All rights reserved. i Neural Networks, Ensemble Models, Support Vector Machines Associations/sequences, Link Analysis Fuzzy Matching* Operational P d re n o i ct Plethora of operational sources Operational sources middleware 2.Many data-marts 1.Virtual data warehouse DM DW DM DM DM DM DM DM DM DW DM 3.No user access to warehouse 4.Selected marts+ access to warehouse Copyright © 2002 , SAS Institute Inc. All rights reserved. Enterprise Intelligence SAP R/3process definition BW Business Content SAP BW process monitoring ODBO MDX ODS R/3 QueryCubes BEX or EG InfoCubes HTML User Roles ACCESS to BW R/3 Legacy and operational CRM process control Copyright © 2002 , SAS Institute Inc. All rights reserved. SAS - scheduling - analysis ACCESS to R/3 - aggregation - multi-user - cache mgt - data merging ACCESS to - data mining ERP and DBMS SAS analytics process optimisation Web server SAS Publishing Browser dynamic SAS web analytics Browser DCOM SAS Portal web, OLAP and ad-hoc analysis Enterprise Guide thin client Conclusion ! Understand where you are ! Create a conceptual vision ! Plan your architecture framework ! Select vendor and methodology ! Prioritise business solutions ! Implement Copyright © 2002 , SAS Institute Inc. All rights reserved.