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Case Study Food Analytical Solutions in the Laboratory Titrimetric Analyses of Food Products Facilitated by Titration Excellence Ourhome is one of the premier leaders in the Korean food industry and produces a wide range of foods and food ingredients. The Ourhome R&D Centre is a central point for all quality control testing for the company. METTLER TOLEDO Titration Excellence Titrator combines the many different methods they use in one Titrator. Ourhome Korea Quality control of Food Products pH testing and chloride analysis Running a Wide Range of Titrations Efficiently The range of foods produced by Ourhome includes both own branded and OEM products. Hence, quality testing is extremely important. Ourhome produces a wide variety of food types including bakery products, rice based meals and Korean Kim-chi, soya and chili based sauces, fast foods, restaurant food supplies and many more. This demands a variety of different titration analyses as well as pH testing. T50 Excellence Titrator Ms. Kim Hy-Young, QC Manager of Ourhome pH and chloride levels are tested in the majority of products but some specific analyses include acid and peroxide values in foods containing oils / fats, amino nitrogen levels in protein rich fermented products and acid value in other fermented foods like the Korean Kim-chi. Optimizing Testing The central R&D facility receives samples from all of the plants around Korea, amounting to around 400 samples a month spread across 10 analyses. The R&D centre based QC lab tests, certifies the samples and confirms the results to each plant. Due to the expansion of Ourhome the workload has significantly increased for the QC lab and therefore a solution was needed which could reduce the workload whilst retaining control of the testing, analyses and methods used. The company decided to look at investing in quality testing at its various plants to speed up the system, save transport cost and reduce the volume of samples at central QC but were concerned about staff familiarity and training at the factory sites as well as identically replicating the analyses for each location. The Excellence Titrator range has the ability to give each user unique access rights. Each user will additionally have their own Home Screen which contains One Click™ Short Cut keys for the analyses that the user performs regularly – user rights can be limited to sole access to their Home Screen. The solution to Ourhome’s transfer of testing from the QC lab to the factories lay in a number of areas: The ease of use of the Excellence Titrator which means quick user familiarity and fewer requirements for training / updates. • The ability to customize the user interface and use short cuts to simplify tasks and applications for users in each lab or plant. • The simple transfer of methods and updates or even complete instrument set up just by copying and downloading from the central QC instrument to a USB stick and transferring to the instrument in the factory lab. • After a demonstration, Ms. Kim Hye-Young, QC manager of Ourhome, remarked on the One Click™ concept for users, the unique design and small footprint of the Excellence Titrator and agreed the purchase of a T50 with additional dosing unit, four burettes and a range of sensors for the various applications. Local Support Counts Ourhome are constantly developing new products and so acknowledge the need to be able to respond with methods and applications in order to analyze new formulations. In this respect, the back up support of application chemists within METTLER TOLEDO is very important – coupled with the regular training courses supplied by METTLER TOLEDO Korea with their ‘Titration School’ which means new associates or those in the factories can be quickly trained. An Ideal Solution Ms. Kim and the Ourhome team are extremely happy with the T50 and have no qualms devolving the testing incrementally over the next year to each plant especially now that they have had the opportunity to use the One Click™ user guidance, adapt and assign user rights and transfer memory copies using the download to memory stick – a great solution to decrease workload in the central lab and increase efficiency overall. www.mt.com/one-click-titration Mettler-Toledo AG Laboratory Division Im Langacher CH-8606 Greifensee, Switzerland Subject to technical changes. © Mettler-Toledo AG 08/09 Printed in Switzerland Global MarCom Switzerland