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POSITION TITLE: Director I - Enterprise Systems FLSA STATUS: Exempt DEPARTMENT: Information Technology Services CATEGORY: Support DIVISION: President's Office GRADE: H JOB SUMMARY: Responsible for the operation of District’s enterprise-level systems: the enterprise resource planning system (ERP), Oracle databases and the Oracle database management system (DBMS), the underlying Unix and Linux servers and operating systems (Solaris and Red Hat). ESSENTIAL FUNCTIONS 1. Ensure the ongoing currency and integrity of College databases. Develop and maintain procedures for monitoring the state of all Oracle databases. This includes the management of sizing models, log archives, backup and recovery processes, and similar database functions. Take corrective actions as appropriate to ensure the health of the database and to minimize crashes, lockups or loss of data. Perform tasks in a proactive mode and automate these processes whenever possible. YEARLY PERCENT OF TIME 20% 2. Develop and maintain procedures for monitoring the state of the Unix and Linux database servers, and the Oracle application servers (10g and higher). 10% 3. Oversee the Sungard Banner products, including Banner Self Service for student, faculty, finance and human resources. Work with users in the installation of upgrades and patches as they become available. 15% 4. Ensure the quality of vendor-performed installations of Oracle, Banner, and Unix/Linux related products. Install version upgrades and patches to the Oracle DBMS and to the Unix and Linux operating system instances, as needed. Install and maintain Oracle-related products—e.g., TOAD and Oracle Developer Suite. 10% 5. Support Oracle application developers to ensure the integrity of the database. Create schemas for developers with appropriate permissions levels. Control the movement of newly developed applications and application objects from ‘development’ to ‘test’ and to ‘production’. 10% 6. Participate with developers and users in the design-phase of new development projects to include the definition of data models, table layouts, indexing schemes, and the underlying database architecture for new applications. 10% 7. Ensure that other members of the Information Resources and Services (IRS) group are able to successfully perform critical database and operating system administration in your absence, by providing proper knowledge transfer through appropriate documentation and training as needed. 10% 8. Assist users in the resolution of functional issues as they relate to the use of Banner and other Oracle-based products. 10% MARGINAL FUNCTIONS 1. The position may perform other duties commensurate with the functions and 5% level of the position to include participating in committee assignments and the recruitment and retention of students. REPORTING RELATIONSHIP: District Chief Information Officer SUPERVISORY RESPONSIBILITY: First Line Supervisor ESSENTIAL QUALIFICATIONS: EDUCATION: Bachelor’s or Professional Certifications or Demonstrated KSA in specialized field EXPERIENCE: 3 Years related experience KNOWLEDGE, SKILLS, AND ABILITIES: 1. Knowledge and skill in Unix and Oracle database architecture, and SQL and Oracle applications development tools. 2. Knowledge of relational database design – normalization, optimization, etc. Oracle SQL and PL/SQL. 3. Knowledge and skill in command/control language, programming languages, applications, programs, and troubleshooting procedures. 4. General knowledge of computer theory and operations, network environments, system security and data communications functions. 5. Effective interpersonal skill as applied to interaction with a culturally diverse populations, college administrators, faculty, staff, students, and the public 6. Ability to work independently and as a member of a team in accomplishing tasks. PHYSICAL REQUIREMENTS: Duties require some physical effort in work with light (up to 10lbs), easy to handle materials. Duties performed causes light fatigue of eyes, fingers, or other faculties due to long periods of standing, sitting, and/or repetitive motion. INTERPERSONAL SKILLS: Significant Level Interpersonal Skills - Position engages in or requires some or all of the following: Develops, motivates, assesses, conducts performance reviews, and rewards other employees; Has significantly high interactions with student, program participants, and/or the public; Provides in depth counseling; Teaches in an open-classroom environment where students are free to confront concepts and question theories; Works with highly confidential information; and/or Interacts on a regular basis with high profile individuals where interactions require well-developed understanding of human behavior and the ability to apply those skills in situations where the outcome is unpredictable. WORKING CONDITIONS: Job is performed in general office or comparable working area with occasional distractions such as noise, interruptions, or congested work areas with exposure to some disagreeable elements. Drafted: 12/01/09 Revised: Finalized: 06/10/10 Evaluation: (VIIE3)