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CiscoWorks2000 Strategy and Technology Overview 0715_02F9C_c4 952626-01 © 1999, Cisco Systems, Inc. www.cisco.com 1 Standards-Based The Management Intranet Data Exchange Interoperability Task and Tool Integration Campus Switch Mgmt 2 Preserve Freedom of Choice The Management Intranet You Decide the Products Install Solutions Independently Don’t Worry About What Works With What Campus Switch Mgmt 3 The New Approach • Application integration— the Management Intranet Web link integration Web task integration Web data integration • Knowledge-based operations— new levels of operational efficiency Customer network knowledge CCO augmented knowledge … that can be shared Campus Switch Mgmt 4 Integrating Enterprise Management The Management Intranet Helpdesk, Trouble-Ticket, Event MOM Application DBMS Service Campus Switch Mgmt Server Network CiscoAssure CiscoWorks2000 Service Service Device Device Device Desktop Device Device User Device New Model of Integration Heterogeneous Management Servers CIM/XML CIM/XML Device ID Campus Switch Mgmt CIM Data Exchange CIM CiscoWorks2000 CIM AssetView Inventory Campus Switch Mgmt 7 Cisco Management Connection Campus Switch Mgmt Cisco Management Connection Integrates Cisco’s Own Web-Based Management Tools! CiscoWorks Blue Maps Voice Manager CiscoWorks Blue SNA View CiscoSecure PIX Firewall NETSYS Service Level Manager Cache Engine Campus Switch Mgmt Customer Application Integration Easy Addition of Homegrown Tools Acme Operations Center Help Desk CiscoWorks Customer Developed Application Customer Application Links Campus Switch Mgmt Knowledge-Based Operations Customer and CCO Network Knowledge Acme Customer Network Internet • Integrated software update • Integrated problem search • Contract connection • Case management • Year 2000 audit Campus Switch Mgmt 11 CiscoWorks2000 A family of management products • Resource Manager Essentials - Tools and services for managing Cisco routers and switches - Internet technology for building management Intranets - Common framework for web-based Cisco products and services • CWSI Campus - Tools and services for managing Catalyst switches - Network based management of switch services and traffic performance Campus Switch Mgmt 12 Resource Manager Essentials 2.1 IOS Administration Tools • Proven Internet Management Model • launched from browser • brings up desktop and task model • offers secured access and authorization • integration with 3rd party tools • Reduces Administration Tasks • software upgrades • configuration archiving • year 2000 compliance checking • syslog filtering • Efficient Back-end Processes • manages up to 3000 devices • change agent for active updating • task manager for 7X24 Campus Switch Mgmt CWSI Campus 2.3 Overview Configuration & Operations • Discovery scope: Campus • multi-threaded java discovery engine • Cisco switches and routers • automated topology layout • physical layer integrity checks • Configuration management • Vlan/Elan set-up • graphical device configuration • SPVC set-up • MAC based VLAN membership set-up • configuration error checking • Operations management • traffic reporting and analysis • end-station status and location reporting • real-time device status display 0407_10F8_c1 NW97_EMEA_330 15 CWSI-Campus Campus Management Applications Applications Campus Switch Mgmt 15 Topology Services Campus-wide Discovery • Displays Cisco switches and routers • Physical links and interface types • Automated layout of icons • Link configuration checks and discrepancy reports Campus Switch Mgmt 16 Device Management Monitoring and Configuration • • • • • • Campus Switch Mgmt Drill down application from NMS Common GUI device manager Simplifies configuration functions Broad product support Incremental device install Eliminates CLI management 17 VLAN Configuration Set-up of VLANS/ELANS • Discovers and displays logical configurations • Defines VLANs across switch fabric • Intuitive drag and drop for port configurations • Spanning tree display per VLAN Campus Switch Mgmt 18 Traffic Monitoring and Analysis • RMON/RMON 2 based – embedded RMON agents – Network Analyzer module – SwitchProbes • Trending and historical analysis • Event Manager for reporting on exceeded thresholds (errors, broadcasts etc.) 0407_10F8_c1 NW97_EMEA_330 21 Application Monitoring • Monitor protocol and application usage • Monitor Host and conversation matrix • Monitor Application Response Time Monitor the mission-critical application traffic and improve service degradation by isolating miss-configured network applications or preventing frivolous use of the network Campus Switch Mgmt 20 Isolation and Troubleshooting • Assess availability, usage and connectivity • Drill down statistics on LAN, WAN, Frame Relay, and ATM segments for quick problem resolution • Extensive packet capture and decodes Isolate root cause of availability problems as either application, protocol or equipment related by conversation and packet capture and decode Campus Switch Mgmt 21 Proactive Management • Define alarms and monitor thresholds • Isolate and diagnose problems before they affect the network • Provide high network availability Network managers can be alerted to a problem and then use the fault isolation tools and drill-down applications to track down a problem. Campus Switch Mgmt 22 Planning and Performance Tuning • Understand normal operating conditions and trends • Short-term and long-term historical reports • Multiple data sources and statistical data for relevant traffic Reporting engine provides an extensive planning tools for conducting trend analysis and to determine usage patterns over time Campus Switch Mgmt 23 Traffic Performance Reports Breakdown by VLAN (SwitchProbe) 0407_10F8_c1 NW97_EMEA_330 Breakdown by Switch Port (Switch RMON Agent) 22 ATM Management Simplifies Backbone Management • Autodiscovery of display Cisco ATM switches • Easy set up of ATM virtual connections (VC)— Soft PVC/PVPs • Real-time monitoring of ATM link and per VC statistics • Facilitates troubleshooting though VC tracing • OAM Ping support • LANE performance analysis 0407_10F8_c1 NW97_EMEA_330 23 User Tracking Application • End node reporting table • Automated discovery and address correlation • Sortable on any column • Query on any field • Offers custom viewing templates • Time stamp for device aging • Builds VMPS tables • Export utility Campus Switch Mgmt 26 User Database Contents CWSI 2.1 Routers Switches Database Discovery MAC 3ac 4bb 7bc 7bd Campus Switch Mgmt VLAN Subnet Switch Sales IP 24 wc#5 Mktg. IP 27 wc#5 Sales IP 24 wc#7 Ops IP 25 wc#9 Port 2-12 2-13 1-5 3-23 Name Bob Bill Mary Joe DNS Servers ARP Tables • subnets • addresses Forwarding Tables • mac addresses • VLAN id’s • location Device Names • switches • routers • end nodes 27 CWSI-Campus Campus Management Management Agents Agents and Technologies Campus Switch Mgmt 28 Campus Agent Technologies • Industry Standards SNMP: device get and sets RMON, RMON2: traffic monitoring ILMI: ATM discovery • Cisco Extensions CDP: adjacent neighbor discovery ISL: VLAN trunking DISL: error free ISL enablement VTP: automated VLAN set-up VQP: dynamic station Id Intelligent Agents Campus Switch Mgmt 29 Cisco Discovery Protocol (CDP) Automatic Network Discovery • CDP agent polls neighbor devices • Physical interface, IP address, chassis type exchanged • Each device maintains “CDP” cache table • Tables are read by management application • Applicable across frame networks • ILMI for ATM networks 0407_10F8_c1 NW97_EMEA_330 Discovery Exchange • IP address • Device type • Link type • Device name Cisco Discovery Protocol Cisco Discovery Protocol Cisco Discovery Protocol Cisco Discovery Protocol 8 InterSwitch Links (ISL) Maintains Switch-Switch Performance • Establishes membership through ASICs • Eliminates look-ups and tables • Labels each packet as received (i.e. ‘packet tagging’) • Transports multiple VLANs across links • Maps effectively across mixed backbones • Protocol, end stationindependent 0407_10F8_c1 NW97_EMEA_330 VLAN Tag Added at Incoming Port Interswitch Link (ISL) Carries VLAN Identifier VLAN Tag Stripped by Forwarding Port 9 Virtual Trunking Protocol VLAN 1 Configuration and Segmentation • assigns virtual interfaces across backbone • maintains, manages global mapping table • based on layer-2 periodic advertisements • reduces set-up time and improve reliability • VTP pruning enhances VLAN efficiencies VLAN 2 ISL ISL LANE LANE ATM Fabric x VTP pruned Campus Switch Mgmt 32 Network Monitoring with RMON SwitchProbe Trunk • Host and matrix for link, network and application layers • Address translation • ISL VLAN monitoring And/Or SwitchProbe LAN Switch SPAN Port Embedded Agent Campus Switch Mgmt Per Port RMON: Statistics History Alarms Events Dedicated Agent • Filter/capture • Protocol Distribution • User history 33 SwitchProbes LAN and WAN Traffic Monitors • Provides network and application monitoring Host and matrix tables Packet captures Protocol decodes Application profiles • RMON, RMON2 compliance • Ethernet, Fast Ethernet, FDDI, Token Ring, Frame Relay, T1, E1, T3/HSSI, E3 support • Traffic statistics by VLAN (ISL support) • Special tap pods for full duplex monitoring 0407_10F8_c1 NW97_EMEA_330 11 Catalyst 5000 Series Network Analysis Module Dedicated traffic analysis module for any Catalyst 5000 Series Chassis Full RMON1 and RMON2 Host and Conversation tables for the Link, Network and Application layers Filter/Capture, Protocol Distribution and Address Mapping Provides independent RMON/RMON2 groups for each SPAN source NetFlow Monitor NetFlow Data Export-to-RMON2 Proxy for a NFFC in same chassis VLAN Monitoring for ISL & 802.1Q Provides individual RMON/RMON2 statistics for each VLAN on a trunk link Campus Switch Mgmt CiscoWorks2000 Summary • Family of Cisco network management products • Framework for Management Intranets • Web tool, task and data integration • Sophisticated device and system tools to manage Cisco network devices 0455_10F8_c1 4