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Communication Networks P. Demeester Chapter 8 Network Management Computer networking A top-down approach featuring the internet 4th Edition, 2008 Addison Wesley James F. Kurose, Keith W. Ross ISBN 0-321-49770-8 Network Management Part of slides provided by J.F Kurose and K.W. Ross, All Rights Reserved 8-1 Chapter 8: Network Management Chapter goals: introduction to network management motivation major components Internet network management framework MIB: management information base SMI: data definition language SNMP: protocol for network management security and administration Network Management 8-2 Chapter 8 outline What is network management? Internet-standard management framework Structure of Management Information: SMI Management Information Base: MIB SNMP Protocol Operations and Transport Mappings Security and Administration Network Management 8-3 What is network management? autonomous systems (“network”): 100s or 1000s of interacting hardware/software components "Network management includes the deployment, integration and coordination of the hardware, software, and human elements to monitor, test, poll, configure, analyze, evaluate, and control the network and element resources to meet the real-time, operational Performance, and Quality of Service requirements at a reasonable cost." Network Management 8-4 FCAPS : fault, configuration, accounting, performance, security Fault Management : log, detect, respond to fault conditions in the network (similar to performance management, but short term; e.g. link failure, power shut down, …) Configuration Management : track which devices are in the network, what the hardware and software configurations are, … (e.g. router, hubs, switches, …) Accounting Management : specify, log and control user and device access to the network (e.g. usage quotas, usage based charging, …) Performance Management : quantify, measure, report, analyze, and control the performance of different network components (router, host, link but also end-to-end abstractions) (long term, in contrast to fault management, e.g. average packet loss rate, …) Network Management Security Management : control access to resources (e.g. KDC and CA) 8-5 Infrastructure for network management definitions: managing device managing entity Central MIB agent data managed device managed devices contain managed objects whose data is gathered into a Management Information Base (MIB) agent data network management protocol managed device agent data agent data managed device Examples : - monitoring traffic - detecting NIC failures - monitoring hosts are up -… managed device Network Management 8-6 Network Management standards OSI CMIP Common Management Information Protocol designed 1980’s: the unifying net management standard too slowly standardized SNMP: Simple Network Management Protocol Internet roots (SGMP) started simple deployed, adopted rapidly growth: size, complexity currently: SNMP V3 de facto network management standard Network Management 8-7 Chapter 8 outline What is network management? Internet-standard management framework Structure of Management Information: SMI Management Information Base: MIB SNMP Protocol Operations and Transport Mappings Security and Administration Network Management 8-8 SNMP overview: 4 key parts Structure of Management Information (SMI): data definition language for managed objects Management information base (MIB): distributed information store of network management data SNMP protocol convey manager<->managed object info, commands security, administration capabilities major addition in SNMPv3 Typically the whole framework is called SNMPNetwork (not only the protocol part) Management 8-9 SMI: data definition language Purpose: - syntax, semantics of management data - well-defined, unambiguous base data types: straightforward OBJECT-TYPE base data type, status, semantics of managed object MODULE-IDENTITY groups related objects into a MIB module Network Management 8-10 Basic Data Types INTEGER Integer32 Unsigned32 OCTET STRING OBJECT IDENTIFIER IPaddress Counter32 Examples : Counter64 OCTET STRING : byte-string representing Guage32 arbitrary binary or textual data, up to 65535 bytes long TimeTicks OBJECT IDENTIFIER : assigned name to Opaque object element (sequence of up to 128 integers) TimeTicks : time, measured in 1/100ths of a second since some event Network Management 8-11 OBJECT-TYPE Specify the data-type, status and semantics of a managed object (nearly 10.000 defined objects) OBJECT-TYPE construct has 4 clauses : - SYNTAX : basic data type associated with object - MAX-ACCESS : what is allowed : read, write, create, include value in notification - STATUS : current and valid, obsolete, deprecated - DESCRIPTION : human-readable definition of object ipInDelivers OBJECT TYPE SYNTAX counter32 MAX-ACCESS read-only STATUS current DESCRIPTION “The total number of input datagrams successfully delivered to IP user-protocols (including ICMP)” ::= { ip 9} Network Management 8-12 MODULE-IDENTITY Allows related objects to be grouped together within a module (MIB module) ipMIB MODULE-IDENTITY LAST-UPDATED “9411010000Z” ORGANZATION “IETF SNMPv2 Working Group” CONTACT-INFO “ Keith McCloghrie ……” DESCRIPTION “The MIB module for managing IP and ICMP implementations, but excluding their management of IP routes.” REVISION “0193310000Z” ::= {mib-2 48} e.g. RFC 2011 (MIB for the internet protocol using SMIv2) Network Management 8-13 Chapter 8 outline What is network management? Internet-standard management framework Structure of Management Information: SMI Management Information Base: MIB SNMP Protocol Operations and Transport Mappings Security and Administration Network Management 8-14 MIB : Management Information Base - MIB : virtual information store, holding managed objects whose values collectively reflect the current status of the network - managed objects specified by OBJECT-TYPE SMI - managed objects grouped in MIB modules (using MODULE-IDENTITY) - over 100 standards-based MIB modules (even larger number vendor specific (private) MIB modules) MODULE OBJECT TYPE: OBJECT TYPE:OBJECT TYPE: Network Management 8-15 Object Naming How to name every possible standard object (protocol, data, more..) in every possible network standard ? ISO Object Identifier tree: hierarchical naming of all objects each branchpoint has name, number 1.3.6.1.2.1.7.1 ISO ISO-ident. Org. US DoD Internet udpInDatagrams UDP MIB2 management Network Management 8-16 ASN.1 Object Identifier Tree ISO(1) ISO identified Organization (3) US DoD (6) Internet (1) management (2) MIB-2 (1) UDP(7) 1.3.6.1.2.1.7.x www.alvestrand.no/harald/objectid/top.html Network Management 8-17 MIB example: UDP module Object ID 1.3.6.1.2.1.7.1 1.3.6.1.2.1.7.2 1.3.6.1.2.1.7.3 1.3.6.1.2.1.7.4 1.3.6.1.2.1.7.5 Name Type Comments UDPInDatagrams Counter32 total # datagrams delivered at this node UDPNoPorts Counter32 # undeliverable datagrams no app at port UDPInErrors Counter32 # undeliverable datagrams all other reasons UDPOutDatagrams Counter32 # datagrams sent udpTable SEQUENCE one entry for each port in use by app, gives port # and IP address Network Management 8-18 Chapter 8 outline What is network management? Internet-standard management framework Structure of Management Information: SMI Management Information Base: MIB SNMP Protocol Operations and Transport Mappings Security and Administration Network Management 8-19 SNMP protocol Two ways to convey MIB info, commands: managing entity request managing entity trap msg response agent data Managed device request/response mode agent data Managed device trap mode Network Management 8-20 SNMP protocol: message types Message type GetRequest GetNextRequest GetBulkRequest InformRequest SetRequest Response Trap Function Mgr-to-agent: “get me data” (instance,next in list, block) Mgr-to-Mgr: here’s MIB value Mgr-to-agent: set MIB value Agent-to-mgr: value, response to Request Agent-to-mgr: inform manager of exceptional event Network Management 8-21 SNMP protocol summary Management application GetRequest GetResponse GetNextRequest application managed objects UDP SNMP managed objects GetRequest GetResponse GetNextRequest Trap SetRequest SNMP manager Management agent Trap SetRequest SNMP messages SNMP agent UDP IP IP DL DL PHY PHY Public Internet Network Management 8-22 SNMP Example ipRouteDest ipRouteMetric1 ipRouteNextHop 10.0.0.1 3 10.0.0.254 10.0.0.2 3 10.0.0.254 10.10.10.1 5 10.10.10.254 subtree : ipRouteTable 1.3.6.1.2.1.4.21 ipRouteEntry 1.3.6.1.2.1.4.21.1=X ipRouteDest X.1 ipRouteMetric1 X.3 ipRouteNextHop X.7 ipRouteDest.10.0.0.1 X.1.10.0.0.1 ipRouteMetric1.10.0.0.1 X.3.10.0.0.1 ipRouteNextHop.10.0.0.1 X.7.10.0.0.1 ipRouteDest.10.0.0.2 X.1.10.0.0.2 ipRouteMetric1.10.0.0.2 X.3.10.0.0.2 ipRouteNextHop.10.0.0.2 X.7.10.0.0.2 ipRouteDest.10.10.10.1 X.1.10.10.10.1 ipRouteMetric1.10.10.10.1 X.3.10.10.10.1 ipRouteNextHop.10.10.10.1 X.7.10.10.10.1 Network Management 8-23 SNMP Example GetRequest (ipRouteDest.10.0.0.1, ipRouteMetric1.10.0.0.1, ipRouteNextHop.10.0.0.1) GetResponse ((ipRouteDest.10.0.0.1 = 10.0.0.1, ipRouteMetric1.10.0.0.1 = 3, ipRouteNextHop.10.0.0.1 = 10.0.0.254) GetNextRequest (ipRouteDest, ipRouteMetric1, ipRouteNextHop) GetResponse ((ipRouteDest.10.0.0.1 = 10.0.0.1, ipRouteMetric1.10.0.0.1 = 3, ipRouteNextHop.10.0.0.1 = 10.0.0.254) GetNextRequest (ipRouteDest.10.0.0.1, ipRouteMetric1.10.0.0.1, ipRouteNextHop.10.0.0.1) GetResponse ((ipRouteDest.10.0.0.2 = 10.0.0.2, ipRouteMetric1.10.0.0.2 = 3, ipRouteNextHop.10.0.0.2 = 10.0.0.254) GetNextRequest (ipRouteDest.10.0.0.2, ipRouteMetric1.10.0.0.2, ipRouteNextHop.10.0.0.2) GetResponse ((ipRouteDest.10.10.10.1 = 10.10.10.1, ipRouteMetric1.10.10.10.1 = 5, ipRouteNextHop.10.10.10.1 = 10.10.10.254) ipRouteDest ipRouteMetric1 ipRouteNextHop 10.0.0.1 3 10.0.0.254 10.0.0.2 10.10.10.1 3 10.0.0.254 Network Management 8-24 5 10.10.10.254 SNMP : message formats : PDU PDU-type Request-id 0 0 Variable bindings GetRequest, GetNextRequest, SetRequest PDU-type Request-id Error-status Error-index Variable bindings GetResponse name1 value1 name2 value2 name3 … Request-id : each request has a unique identification number Error-status : (0) noError, (1) tooBig, (2) noSuchName, (3)badvalue, … Error-index : additional information by indicating which variable caused the exception Variable bindings : list of names and corresponding values Network Management 8-25 (value Null in case of request) Chapter 8 outline What is network management? Internet-standard management framework Structure of Management Information: SMI Management Information Base: MIB SNMP Protocol Operations and Transport Mappings Security and Administration Network Management 8-26 SNMP security and administration Command generator Notification receiver Command responder Proxy forwarder SNMP application Others Notification originator PDU Dispatching Message Processing system Timeliness Authentication Privacy Security/message header Access control SNMP engine PDU Transport layer Network Management 8-27 SNMP security and administration encryption: DES-encrypt SNMP PDU (symmetric key !) authentication/integrity: HMAC (Hashed Message Authentication Codes) Authentication (using K, key known by sender and receiver) Protection against tampering (using H(.)) protection against playback: use nonce view-based access control SNMP entity maintains database of access rights, policies for various users database itself accessible as managed object! K m + H(.) H(m,K) + Internet m Network Management 8-28 Network Management: summary network management extremely important: 80% of network “cost” SNMP protocol as a tool for conveying information Network management: more art than science what to measure/monitor how to respond to failures? alarm correlation/filtering? Network Management 8-29 Table of contents What is network management ? 3 Internet-standard management framework Structure of Management Information: SMI Management Information Base: MIB SNMP Protocol Operations and Transport Mappings Security and Administration Table of contents 8 14 19 26 30 Network Management 8-30