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Presenting Information
Communication
Introduction to Communication
Communication is the passing of information between people.
Organisations.
Factors that affect
communication.
 Who you are communicating with, if it is a
professional you will language that is different
to communicating with a young child.
 What you are trying to communicate, if it is an
advert you will use persuasive language but if
it is instructions it must be clear and to the
point.
 The number of people that you want to
communicate the information to.
 How quick you want the information to be
communicated.
Different methods of
communication
 Written (letter, memo etc).
 Verbal (face-to-face, telephone).
 Electronic (e-mail, websites).
 Visual (posters, adverts etc).
Internal and External
Communication
 A business will can communicate either
internally or externally.
 Internal communication is when you share
communication with people inside the
organisation.
 External communication is when you
communicate with people outside of the
business.
 Identify the different communication methods
that be used internally and externally.
Presentation of Information
 We are going to concentrate at looking
at written, electronic and visual forms of
communication.
 When we use each of these methods to
communicate we need to take into
consideration how we present the
information.
Presentation of Information
 Are we trying to impress.
 Attracting attention.
 Setting out facts clearly.
 Creating a questionnaire.
 Summarising information.
 Writing a reminder
 Explaining technical details.
Layout of Information
 All information should be correctly set-out in order to meet
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certain standards and present a good impression of the
business, therefore;
Sentences should end with a full stop.
There is a capital letter at the beginning of the sentence.
Your sentences have a subject and a verb that agree.
Do not make common grammatical errors such as you and I
instead of you and me.
Write in the active voice rather than the passive voice.
Ensure statistical information is easy to read.