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A new way of working with the website at Statistics Sweden Christine Uhrlander Lindbom Unit head, Editorial office Communication department 2017-05-25 1 2017-05-25 2 Organisation • On 1 January 2008 the new Communication Department was founded. • Four units: Customer Service, Marketing, Information and Publishing and the Editorial Office. • 64 people • Two cities: Stockholm and Örebro 2017-05-25 3 Organisation, cont. • From a decentralised to a centralised publishing process where different competencies are used and developed. • Employees at the Communication Department have become specialists in their area. 2017-05-25 4 www.scb.se Web publishers Press service Marketing Customer service www.scb.se Translators Web editors Library Web developers 2017-05-25 5 Web publishers • Five web publishers (more to be recruited) • EPi Server • Tables and graphs, press releases and reports. • Plan the yearly publications • All statistical products at Statistics Sweden will have been “taken over” during this year 2017-05-25 6 Press service • Writing and editing press releases • Responsible for all communication and cooperation with the media. • Co-operation with the web publishers 2017-05-25 7 Translators • Two in-house translators • Translating and proofreading information to be published on the English version of www.scb.se • Co-operation with web publishers and press service • All translations are to be ordered in advance by the responsible statisticians or the web publishers. 2017-05-25 8 Publishing a press release Webb publisher Press release Producer of statistics Press group Webb publisher Translator Producer of statistics 2017-05-25 Webb publisher 9 Web editors • Two web editors • Responsible for the way we address the visitors to our website and language guidelines • Writing and editing new pages on the website • Assist statisticians and others who want to improve their product pages • Co-operation with web developers and marketing. 2017-05-25 10 Web developers • Responsible for the structure, layout and development of the website • Involved in developing new applications and web pages • Set up the requirements for the programmers to follow when it comes to development • Improving the search function, the interface and functionality of the databases and the publication calendar 2017-05-25 11 Web developers, cont. • Long-term planning of the website. • Examples of questions right now are: How involved should Statistics Sweden be in the new www community? – Should we chat, blog, be present on Facebook? – How do we reach the next generation with our statistics? 2017-05-25 12 Other groups • Library – Responsible for updating the general links • Customer Support – Contribute with ideas on how to develop the site • Marketing – Provides the directives on what to promote on the start page. – Support the web editors with the texts directed towards a certain target group. 2017-05-25 13 2017-05-25 14