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Seminar
Three Essentials to Successful Communication
As the blood is to the body, so
is communication to the family.
Three Essentials to Successful Communication
Three Essentials to Successful Communication
Three Essentials to Successful Communication
Three Essentials to Successful Communication
Three Essentials to Successful Communication
Diagnosis
Process:
Communication
Prescription:
Conflict
Resolution
Three Essentials to Successful Communication
Options:
No talk
Blast off!
Wise talk
Three Essentials to Successful Communication
Three Essentials to Successful Communication
“Let your speech
always be with grace,
seasoned with salt,
that you may know
how you ought to
answer each one.”
Colossians 4:6
Three Essentials to Successful Communication
Three Essentials to Successful Communication
Three Essentials to Successful Communication
Three Essentials to Successful Communication
“I am upset…
“I feel angry…
“I am disappointed…
“I feel like a slave…
Three Essentials to Successful Communication
Christ our example
expressed His feelings in
His hour of supreme
distress.
“My soul is exceedingly
sorrowful, even to death.”
Matthew 26:38
Three Essentials to Successful Communication
Three Essentials to Successful Communication
Jesus continued,
“Stay here and watch
with Me.”
Matthew 26:38
Three Essentials to Successful Communication
Three Essentials to Successful Communication
Three Essentials to Successful Communication
Three Essentials to Successful Communication
“An effective “I”
statement states
the problem, tells
how I feel about it,
and says what I
want.”
Three Essentials to Successful Communication
“I am very
upset waiting
day after day
because I
need the car
to do the
shopping.”
Three Essentials to Successful Communication
Speaker
1.Problem
2.Feelings
3.Wants
4.“I”
Statements
Three Essentials to Successful Communication
Three Essentials to Successful Communication
“So then, my
beloved brethren, let
every man be swift to
hear, slow to speak,
slow to wrath.”
James 1:19
Three Essentials to Successful Communication
Three Essentials to Successful Communication
Words
7%
Body
Language
55%
Tone of
Voice
38%
Three Essentials to Successful Communication
Effective or active listening
hears what is said plus
what’s not said. It combines
words, tone and body
language to interpret
feelings. It grasps the total
message.
Three Essentials to Successful Communication
Luke 5:8
Peter’s words were:
“Depart from me”
His tone and body language said:
“Stay with me!”
Three Essentials to Successful Communication
Three Essentials to Successful Communication
What is
empathy?
“It is to put
myself in your
place and try
to experience
what you are
feeling.”
Three Essentials to Successful Communication
Three Essentials to Successful Communication
Three Essentials to Successful Communication
Three Essentials to Successful Communication
“So, you
feel hurt
because I
kept the
car each
evening.”
Three Essentials to Successful Communication
God mirrored Jonah’s
feelings, when He
stated:
"Is it right for you to be
angry?“
Jonah 4:4
Three Essentials to Successful Communication
Speaker
1.Problem
2.Feelings
3.Wants
4.“I”
Statements
Three Essentials to Successful Communication
Listener
5. Interpreting
6. Empathizing
7. Mirroring
8. “You” Statement
Three Essentials to Successful Communication
Like a coin or a bill,
every story has
two sides!
Three Essentials to Successful Communication
Three Essentials to Successful Communication
Three Essentials to Successful Communication
Now Bernard is the speaker
(Using “I” statement)
Three Essentials to Successful Communication
“Our company is downsizing and many are losing
their jobs. Each afternoon
this week, when I am ready
to leave, my supervisor
gives me a new assignment
marked ‘Urgent.’ I stay on to
finish it to keep my job.”
Three Essentials to Successful Communication
Now Alice is
the listener
(Using “you”
statement)
“What can
she say?”
Three Essentials to Successful Communication
Three Essentials to Successful Communication
When each understands
the other’s point of view,
we are ready to explore a
solution together.
We create a win-win plan
where each loses a little,
and each wins a lot!
Three Essentials to Successful Communication
Bargaining
1.List all the
options.
2.Decide on
the best one.
3.Let it be a
win-win
solution.
Three Essentials to Successful Communication
Together
9.Exchanging
10.Bargaining
Three Essentials to Successful Communication
9
Bargaining
Three Essentials to Successful Communication
Just as a healthy marital
relationship requires
constant communication
between husband and wife,
so a successful spiritual
relationship needs constant
communication between
God and me.
Three Essentials to Successful Communication
Three Essentials to Successful Communication
“When you pray, go
into your room, and
when you have shut
your door, pray to
your Father”
Matthew 6:6
Three Essentials to Successful Communication
“Prayer is the opening of the
heart to God as to a friend.”
It is talking to God, using my
own words, telling Him my
needs and my fears, my
sorrows and joys, my facts
and feelings, and the changes
that I need.
Three Essentials to Successful Communication
When to pray?
Anytime
(1Thess. 5:17)
Special times
(Psalm 55:17)
Early morning
(mark 1:25)
Three Essentials to Successful Communication
Three Essentials to Successful Communication
The Voice of Jesus!
“You search the Scriptures,
for in them you think you
have eternal life; and these
are they which testify of
Me”
John 5:39
Three Essentials to Successful Communication
“All scripture is given
by inspiration of God”
2 Timothy 3:16
“holy men of God spoke
as they were moved by
the Holy Spirit.”
2 Peter 1:21
Three Essentials to Successful Communication
When to Study?
“…they received the word
with all readiness, and
searched the Scriptures
daily to find out whether
these things were so.”
Acts 17:11
Three Essentials to Successful Communication
Three Essentials to Successful Communication
“My meditation
of Him shall be
sweet; I will be
glad in the LORD.”
Psalm 104:34
Three Essentials to Successful Communication
Three Essentials to Successful Communication
Every Day
Talk to Jesus
Listen to Jesus
Meditate on
Jesus
Fall in Love with Jesus!
Three Essentials to Successful Communication