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Introduction to Intercultural Competence John R. Baldwin Department of Communication Illinois State University [email protected] Brief overview of chapter What is it about (title)? Define “competence”? What are key “chunks” of chapter? Rationale (“imperatives” for studying ICC) Aspects/nature of communication Why Study ICC?A letter to the editor Is knowledge about world diversity useful for today’s American, as well as specifically for today’s business professional? Should courses in diversity be required? Do “global studies” requirements or college requirements focused on world diversity meet the needs for diversity awareness that will help make us better citizens or better professionals? Mr. Whitman wrote this letter in 1991—do the same issues and opinions still prevail today? Is it likely that Mr. Whitman holds the same attitude now, 15 years later? Should universities incorporate civic engagement into cultural discussions/classes? Why Study Intercultural Comm? Demographic imperative Technological imperative Economic imperative Peace imperative Interpersonal imperative Are there others? Should any of these be broader or narrower? Why Intercultural Communication Internet traffic doubles: ____________ 50/50 year in the workplace: ________ Largest minorities in the U.S., B/N? Haves & have nots: Ave U.S. CEO makes ___x what average employee makes In late 1990s, # of Japanese banks in top 10: ___ # of U.S. manufacturing jobs related to export: ___ # of U.S. Americans working for foreign boss: ____ # of armed conflicts at any point in time: ____ Cost to send an employee and family abroad: ___K http://www.theladders.com/career-advice/why-men-stronger-professional-networks-than-women http://www.boston.com/jobs/diversity/032004/moreinfo.shtml http://filipspagnoli.wordpress.com/2008/11/ http://www.hispanicallyspeakingnews.com/notitas-de-noticias/2011/03/15/ http://www.npg.org/facts/us_imm_decade.htm http://www.technovator.com.sg/ezcms/ezcms/company/news/newson250708 http://www.austinaacc.org/images/demographics/race.jpg http://www.20plus30.com/blog/labels/Social%20networking.html http://www.sifry.com/alerts/archives/000432.html http://www.fred.net/tds/enrollment/USenrollment-crop.gif http://www.bbc.co.uk/news/business-12671198 http://www.econedlink.org/lessons/images_lessons/196_chart21.gif http://www.gold-speculator.com/casey-research/8564-foreign-investment-u-s-going-down-down-down.html http://actrav.itcilo.org/actravenglish/telearn/global/ilo/multinat/multinat.htm http://www.riazhaq.com/2011/11/us-firms-add-jobs-in-india-china-cut-at.html http://farm1.static.flickr.com/93/224010687_8b34f40212_o.jpg http://i.imgur.com/i3zIM.jpg http://www.allcountries.org/maps/world_poverty_maps.html War http://commons.wikimedia.org/wiki/File:War_world_map_-_DALY_-_WHO2004.svg All Causes http://en.wikipedia.org/wiki/File:All_Causes_world_map_-_DALY_-_WHO2004.svg http://rt.com/news/africa-s-forgotten-wars-shame-the-media/ http://www.monitor.upeace.org/archive.cfm?id_article=731 http://www.guardian.co.uk/news/datablog/interactive/2011/jun/20/refugeestatistics-mapped http://filipspagnoli.wordpress.com/stats-on-human-rights/statistics-on-war-conflict/statistics-on-childsoldiers/ Communication Symbolic Meaning, message Interpretive Understanding, agreement Transactional Contextual Physical, Social, Interpersonal Process Involves shared meanings Communication: A Transactional Model (model from Rickheit & Strohner, Handbook of Communication Competence, 2008, p. 21, based on Strohner, 2001) An Application