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Motivation, Personality, and Emotion Motivation Motivation Motive Two Theories Maslow’s Hierarchy of Needs McGuire’s Psychological Motives Maslow’s Hierarchy of Needs SelfActualization Esteem Social Security Physiological McGuire’s Psychological Motives 16 categories All theories divided into 4 categories Cognitive or affective? Growth or status quo? Divided again Active or passive? Internal or external? McGuire’s Psychological Motives Cognitive Preservation Motives Need for Consistency Need for Attribution Active, external Need to Categorize Active, internal Passive, internal Need for Objectification Passive, external McGuire’s Psychological Motives Cognitive Growth Motives Need for Autonomy Need for Stimulation Active, external Teleological Need Active, internal Passive, internal Utilitarian Need Passive, external McGuire’s Psychological Motives Affective Preservation Need for Tension Reduction Need for Expression Active, external Need for Ego Defense Active, internal Passive, internal Need for Reinforcement Passive, internal McGuire’s Psychological Motives Affective Growth Measures Need for Assertion Need for Affiliation Active, external Need for Identification Active, internal Passive, internal Need for Modeling Passive, external Motivation Theory & Marketing Strategy Discovering Purchase Motives Manifest motives Latent motives Projective techniques Marketing Strategies Based on Multiple Motives Direct Indirect Motivation Theory & Marketing Strategy Marketing Strategies Based on Motivation Conflict Approach-approach motivational conflict Approach-avoidance motivational conflict Avoidance-avoidance motivational conflict Do Marketers Create Needs? Demand Personality Definition Single-Trait Theories Need for Cognition Romanticism/Classicism Need for Uniqueness Multiple-Trait Five-Factor Model Personality Multiple-Trait Personality Five Factor Model Extroversion Instability Agreeableness Openness to experience Conscientiousness Use of Personality in Marketing Strategy Brand personality Emotions Definition What can trigger emotions? Characteristics Physiological changes Cognitive thought Associated behaviors Subjective feelings Types of Emotions Emotions Emotions and Marketing Strategies Emotional Arousal as a Product Benefit Emotional Reduction as a Product Benefit Charities Why use emotions in advertising Disney Six reasons Measuring Emotional Responses