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Direct Marketing Course Spring 1999 Ron Rymon IDC, Herzliya Syllabus Class 1,2: Direct Marketing Overview Class 3: DM Offer and Clubs in Israel (AB Data) Class 4,5: Database Marketing Technologies Class 6: Strategic Application of Database Marketing (Pelephone) Text books and other sources Principles of Direct & Database Marketing / Alan Tapp, Financial Times Pitman Publishing. Strategic Database Marketing / Jackson and Wang, NTC Bus. Books. Successful Direct Marketing Methods / Bob Stone, NTC Bus. Books MUST READ: Being Direct: Direct Marketing That Works / Lester Wunderman, Adams Media Corp. Internet: start with http://www.the-dma.org Internet World Guide to One-to-One Web Marketing / Allen, Kania, Yaeckel, Mecklermedia Requirements In-class exam (70%) Short assignment (20%) – Teams of two, choice of • Wunderman report (3 pages, 10 min presentation) • DM campaign design (report) • Analysis of purchase/response behavior (report) – Due June 20 (except Wunderman presentations) Class participation (10%) Wunderman Topics Clubs - Columbia House – pp. 94-119, class 2 Coffee by mail - Gevalia – pp. 193-202, class 3 DM and general advertising - Time – pp. 203-219, class 4 Curriculum marketing - Ford – pp. 220-242, class 5 Customer retention and enhancement - AmEx – pp. 243-278, class 6 Guidelines for Wunderman Report Background – product, market – challenge The innovation – ideas, methodology, demonstrated principles Implementation – decision variables, but also tricks Measured results