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Computers Are Your Future © 2008 Prentice-Hall, Inc. Computers Are Your Future Spotlight 2 Computers Are Your Future Spotlight 2 E-Commerce © 2008 Prentice-Hall, Inc. Slide 2 Computers Are Your Future Spotlight 2 Understanding Electronic Commerce Electronic commerce is the use of networks or the Internet to carry out business of any type. Types of e-commerce: Business-to-Business (B2B) Consumer-to-Consumer (C2C) Business-to-Consumer (B2C) © 2008 Prentice-Hall, Inc. Slide 3 Computers Are Your Future Spotlight 2 Business-to-Business E-Commerce B2B e-commerce involves one business providing another business with materials and supplies. Staplescentral.com services over 14,000 companies. Revenues have been growing annually and equal over $1 billion per year. © 2008 Prentice-Hall, Inc. Slide 4 Computers Are Your Future Spotlight 2 Consumer to Consumer E-Commerce C2C is the online exchange or trade of goods, services, and information between individual consumers and often requires an intermediary, such as eBay. eBay holds more than 10 million electronic auctions a month. © 2008 Prentice-Hall, Inc. Slide 5 Computers Are Your Future Spotlight 2 Business to Consumer E-Commerce B2C occurs when a business uses the Internet to supply consumers with information, services and/or products. Shop whenever you want and choose from a wide variety of products and services. © 2008 Prentice-Hall, Inc. Slide 6 Computers Are Your Future Spotlight 2 Online Shopping The trend is for Web users to make purchases online. Many use the Web to research options before making purchases from bricks-and-mortar stores. Shopping portals (shopping.com, BizRate.com, Froogle.com) let you comparison shop online. © 2008 Prentice-Hall, Inc. Slide 7 Computers Are Your Future Spotlight 2 Online Grocery Shopping Accounted for over $1.3 billion in revenue Select online Purchases are delivered © 2008 Prentice-Hall, Inc. Slide 8 Computers Are Your Future Spotlight 2 The Dot-Com Phenomenon 1995: Internet opened for commercial development 1995 – 2000: dot-com boom Amazon.com is a dot-com success. © 2008 Prentice-Hall, Inc. Slide 9 Computers Are Your Future Spotlight 2 Building Your Own Online Business Low capital investment Develop a business plan Business name & domain name Create Web pages Web hosting Register with search engines Online payments © 2008 Prentice-Hall, Inc. Slide 10 Computers Are Your Future Spotlight 2 Online Travel Reservations Web sites such as CheapTickets.com and Expedia.com offer online travel reservations. Airline flights, hotels, and car rentals can be booked online. © 2008 Prentice-Hall, Inc. Slide 11 Computers Are Your Future Spotlight 2 Online Banking Online banking offers customers the ability to access their accounts, balance checkbooks, transfer funds, and pay bills. All information is stored on the bank’s computers, which allows you to access information from anywhere. The browser’s secure mode is used to encrypt data. © 2008 Prentice-Hall, Inc. Slide 12 Computers Are Your Future Spotlight 2 Online Stock Trading Online stock trading enables investors to buy and sell stocks on the Internet. They account for one out of every six stock trades. They offer a low, usually less than $10, charge per trade. © 2008 Prentice-Hall, Inc. Slide 13 Computers Are Your Future Spotlight 2 Nonretail Online Services Insurance quotes News/weather Health/medicine Dating Real estate listings © 2008 Prentice-Hall, Inc. Slide 14 Computers Are Your Future Spotlight 2 Avoiding E-Commerce Hazards Carefully create usernames and passwords. Know the company you are dealing with. Check on retailer ratings. Look for secure sites: https:// Lock icon in browser Use PayPal or another online transaction processing system. © 2008 Prentice-Hall, Inc. Slide 15