Download Organisational Change Through Action Learning pp

Health
Promotion
Organisational Development &
Web Sites
DrugNet Professional Support
• Drug Use & Organisational
Development
• Use of Learning web &
Project Management web
• Issues from a case study
- What helped & what didn’t
• Next step
Slide 1
Health
Promotion
The Task
DrugNet Professional Support
• Enhance drug management in
non-drug specialist agencies
• Family & Children’s Services &
Ministry of Justice CBS
(Youth Next)
Slide 2
Health
Promotion
Context
DrugNet Professional Support
• New Minister for Drug Strategy &
a new Drug Strategy Office
• Across Government &
Community Partnerships
• Minimal extra resources
• Workers feeling used & abused
Slide 3
Health
Promotion
The Response
DrugNet Professional Support
Drug
Management
Project
Management
Action
Learning
Slide 4
Action Learning
Health
Promotion
DrugNet Professional Support
• Learning as you go
• Doing
Act
Review
Plan
Act
Review Plan
Slide 5
Review
Health
Promotion
Goals
DrugNet Professional Support
• Role legitimacy
• Role adequacy
• Role support
Slide 6
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Promotion
Drug Management Support
DrugNet Professional Support
• Just in case training
• Just in time support
• Cascade learning
• Coaching
Slide 7
Health
Promotion
Cyber Space Supports
DrugNet Professional Support
• DrugNet drug management
learning web
• Project management web
Slide 8
Health
Promotion
DrugNet Goals
DrugNet Professional Support
• On-the-job support
• Enhance engagement at different
levels
• Make explicit role tasks
• Raise the issue
• Reduce stereotyping
• Collective wisdom
Slide 9
Health
Promotion
DrugNet Design & Features
DrugNet Professional Support
• Based on practice
- What’s required to do the job
• Tools
• Theoretical & Drugs info
• Layered information
- Broad & Deep
Slide 10
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Promotion
DrugNet Design & Features (cont)
DrugNet Professional Support
• Interactive
• PowerPoint presentations
• Links & independent
• Competencies
• Action Learning
• Home page
Slide 11
Health
Promotion
Who to engage
DrugNet Professional Support
• Senior management across areas
- Service Delivery
- Training & Support
• Senior clinical staff
• Information Technology
Slide 12
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Promotion
Customised
DrugNet Professional Support
• Build your own
• Off the shelf
• Customised
Slide 13
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Promotion
Linked to PDP
DrugNet Professional Support
• Senior clinicians’ role in
performance management &
quality assurance
• Timed to build on project
- hand-over
- extra boost
Slide 14
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Promotion
Publicised
DrugNet Professional Support
• Traditional publicity
- agenda setting
- newsletters
- launch
• Electronic
- e-mail
- flash screen
Slide 15
Health
Promotion
Orientation to DrugNet
DrugNet Professional Support
• Group & 1:1
• Supervisor training
• Combined Internet Training
• Combined PDP review
Slide 16
Health
Promotion
DrugNet Follow-up
DrugNet Professional Support
• Review changes in competencies
- Continuing Professional
Education Points (CPE Points)
• E-mail additions
• Add material produced by
workers
Slide 17
Health
Promotion
DrugNet Follow-up
DrugNet Professional Support
• Topic a Month
• DrugNet Discussion Group
• Promotion of in-house training
• Screen saver
Slide 18
Health
Promotion
Hinders
DrugNet Professional Support
• Custodianship
- technical
- information
• Internet/Intranet access
- computers
- permission
- network set-up
- computers
Slide 19
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Promotion
Hinders
DrugNet Professional Support
• Technophobia
- management level
- worker level
• I’m too busy
• Learning style
Slide 20
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Promotion
Outcomes
DrugNet Professional Support
• DrugNet on 1,100 computers in FCS
• Over 360 staff directly trained in 25
locations
• Hand-over period characterised by
increased activity & Positive Energy
• Contrast outcomes with agency which
hasn’t yet incorporated DrugNet or
Project Web
Slide 21
Health
Promotion
Project Management Web
DrugNet Professional Support
• Map project domains
• Keep track of project
• Captures worker wisdom
• Rewards effort
• Transfer of knowledge
• Links people
Slide 22
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Promotion
Vision
DrugNet Professional Support
• Sustainable development through
creative licensing
• Learn from the field
• Enhanced features:
- interactive
- data based tools
- total management package
Slide 23
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Promotion
Next Step
DrugNet Professional Support
• What has been most useful for
you?
• What is your next step to
progress this?
Slide 24
Summary
Health
Promotion
DrugNet Professional Support
Goals
People
and
and
Process
Technology
(WIIFM)
Individual
&Organisational
Change
Learning
Marketing
and
and
Project Web
Sustainability
(Product)
Slide 25
Health
Promotion
DrugNet Professional Support
DrugNet
Supporting Workers to
Support Their Community to
Support Each Other
Slide 26
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Promotion
Contact Details
DrugNet Professional Support
Jon Rose
Ph (08) 9384 5801
E-mail [email protected]
Slide 27