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Transcript 
ESTONIAN ICT
REDUCING
ADMINISTRATIVE
BURDEN
Population: 1.3 Million
Size: 45 227 km²
Capital: Tallinn
Language: Estonian
Member of EU
Currency: Euro
GDP: 17 BEUR
INFORMATION
SOCIETY
INDICATORS
INFORMATION SOCIETY
INDICATORS
All schools and
government organizations
have computers
INFORMATION SOCIETY
INDICATORS
97% of businesses use computers
INFORMATION SOCIETY
INDICATORS
76% of families have
computer at home
INFORMATION SOCIETY
INDICATORS
Entire country
is covered with a
broadband connection
INFORMATION SOCIETY
INDICATORS
Three 3G and 4G networks
INFORMATION SOCIETY
INDICATORS
75% of homes have
broadband connection
INFORMATION SOCIETY
INDICATORS
Free public WiFi areas
INFORMATION SOCIETY
INDICATORS
Internet access
is a social right
INFORMATION SOCIETY
INDICATORS
99% of bank transfers
are performed
electronically
INFORMATION SOCIETY
INDICATORS
95% of income tax declarations
made via the e-Tax Board
INFORMATION SOCIETY
INDICATORS
24% of votes were cast over
the internet on 2011
INFORMATION SOCIETY
INDICATORS
66% of the population
participated in the
census via internet
e-IDENTITY
ID-Card
• 2002 - introduction of
national electronic ID-Card
• More than 90% of the population has one
• Compulsory for all residents
ID-Card
Contains:
Information shown on the card
ID-Card
Contains:
Certificate for authentication
(along with e-mail address [email protected])
ID-Card
Contains:
Certificate for digital signature
Mobile-ID
Introduced in 2007
Enables secure
authentication and
digital signatures
via mobile phone
ESTONIAN INFORMATION SYSTEM
X-Road was launched in 2001
SOME ACHIEVEMENTS
2000: Launch of e-Tax Board
2000: Launch of m-Parking
SOME ACHIEVEMENTS
2003: Launch of ID bus ticket
2005: i-Voting was introduced
SOME ACHIEVEMENTS
2007: Launch of e-Police system
2008: Launch of e-Health system
SOME ACHIEVEMENTS
2010: Launch of e-Prescription
HOW WE
GOT THERE?
1996: Tiger Leap Foundation
to support ICT in schools
2001: Look@world starts
to build 500 Public
Internet Access Points
2002, 2009 & 2010
Computer usage
courses for 10%
of adult population
under Look@world
project
ONLINE vs OFFLINE
Service
Time spent on
E-service
Time spent on
offline service
Time saving
(min)
Establishing a
company
30
510
480
VAT declaration
7
68
61
Social tax
declaration
10
78
68
E-voting
6
44
38
Parliamentary
legislation
system
7
26
19
Unemployment
Fund self-service
13
37
24
WHAT’S NEXT?
USING ID-CARD
AS A LOYALTY CARD
e-Receipt
Official e-mail = physical address
Virtual Resident (e-Estonian)
Cross Border e-Services
Data Embassy
THANK YOU
[email protected]
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