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Ethics and Social
Responsibility
Chapter 3
Comparative Management, Dr. Yang
2003
3-1
Learning Objectives
Define ethics and understand the importance
of ethical behavior for organizations
Discuss four perspectives on ethics and
arguments for ethical relativism and
universalism
Understand the efficiency and social
responsibility perspectives of corporate social
responsibility
Comparative Management, Dr. Yang
2003
3-2
Learning Objectives (cont.)
Know how ethics affect individual behavior in
organizations
Consider ways of scientifically studying
organizational ethics
Know methods for resolving cross-cultural
ethical conflicts
Analyze your ethics and how they affect your
understanding of management and
organizational behavior
Comparative Management, Dr. Yang
2003
3-3
Ethics
Moral standards, not governed by law,
that focus on the human consequences
of behavior
Comparative Management, Dr. Yang
2003
3-4
Four Perspectives on Ethics
Descriptive Approach
Conceptual Approach
Normative Approach
Practical Approach
Comparative Management, Dr. Yang
2003
3-5
Relativism Vs. Universalism
Comparative Management, Dr. Yang
2003
3-6
The Social Responsibility of
Corporations
The Efficiency Perspective
The Social Responsibility Perspective
Comparative Management, Dr. Yang
2003
3-7
Kohlberg’s Theory of Moral
Development
Stage 1 - Obedience and Punishment
Stage 2 - Individualism and Reciprocity
Stage 3 - Interpersonal Conformity
Stage 4 - Social System/Law and Order
Stage 5 - Social Contract
Stage 6 - Universal Ethical Principles
Comparative Management, Dr. Yang
2003
3-8
Face and Ethical Behavior
Comparative Management, Dr. Yang
2003
3-9
Internal Ethical Issues
Discrimination
Safety
Compensation
Child Labor
Comparative Management, Dr. Yang
2003
3-10
Cross-Cultural Ethical Issues
Theft of Intellectual Property
Bribery and Corruption
Intentionally Selling Dangerous
Products
Environmental Pollution
Intentional Misrepresentation in
Negotiations
Comparative Management, Dr. Yang
2003
3-11
Kohls and Buller’s Approaches for
Resolving Ethical Conflict
Avoiding
Forcing
Education-Persuasion
Infiltration
Negotiation-Compromise
Accommodation
Collaboration-Problem Solving
Comparative Management, Dr. Yang
2003
3-12
Values: Core and Periphery
Leisure
Status
Customer satisfaction
Society
Friends
Knowledg
e
Job security
Honesty
Family
Worker safety
Human
Life
Health
Freedom
Trust
Peace
Property rights
Stockholder values
Living standards
Job satisfaction
Efficiency
Power
3-13
Convergence or Divergence?
A Bureaucratic Ethic
International
Regulatory Agencies
Diffusion of
Capitalism Worldwide
Religious Differences
Reassertion of
National and Ethnic
Cultures
Varying Economic
Systems and Levels
of Development
Comparative Management, Dr. Yang
2003
3-14
Implications for Managers
Develop a Framework for Evaluating
Ethical Codes and Determining
Personal Ethics
Understand Behaviors and Ethics of
Other Societies
Consider Approaches to Resolving
Cross-Cultural Ethical Conflicts
Comparative Management, Dr. Yang
2003
3-15
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