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The only way is ethics ? Mike Lewis Academi Wales Summer School 2013 Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU Who we are Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU OUTLINE OF WORKSHOP SESSION 1 INTRODUCTIONS 2 DEFINTIONS 3 KEY ISSUES – General, Internal and External 4 SOME MODELS 5 DIAGNOSTIC 6 ACTION PLANNING AND RESOURCES Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU Garage Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU Activity Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU Moral Virtue (moral character) Human Goods (ethical values) Ethics Ethical Norms( duties) Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU SOME KEY ISSUES GENERAL • Definitional issues [is the golden rule enough ?] • Approach can be personal and professional • Deontology [duties] V Utilitarianism [greatest good] • Encourages creative problem solving eg variable sum game • Often a missing dimension from current discussion and discourse • Supports using interventions such as positive psychology in a creative and innovative way • Can help with Wicked Problems ( Keith Grint) • Challenges the idea of ‘common sense’ • Can help to avoid Groupthink Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU SOME KEY ISSUES GENERAL ( Continued) •What are the boundaries and parameters of ethical decision making •Ethics as a narrative –grand or otherwise •Triple P – Profit, Planet and People - Does Ethics give a new order? •Can challenge self fulfilling prophecies and limited beliefs Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU SOME KEY ISSUES EXTERNAL • Supports a positive view of citizenship [ can help to reframe communities ] •Helps build a ‘fair’ society • Can attack key social challenges such as poverty /inclusion/equality and sustainability PIES • Can respond effectively to PESTLE analysis Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU SOME KEY ISSUES INTERNAL • Ethics as part of the learning organisation paradigm • How do we respond to peoples changing expectations eg Generation Y and older people who still want to work • Is ethics part of transactional and transformational leadership approaches ? • Help in key areas of organisations e.g. procurement ,recruitment, staff policies etc Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU Activity Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU Activity Reflection : so what unconscious biases do you have ? Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU Aspects of Management Mele 2012 Craft (Experience) Science (Analysis) Management Art (vision) Ethos ( drives ideas & values ) Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU LEVELS OF HUMAN QUALITY WITHIN ORGANISATIONS MELE 2012 5 Mutual esteem & co operation 4 Concern for peoples interests 3 Respectful treatment 2 Indifference towards people 1 Mistreatment • • • • • 1 blatant injustice 2 disrespect 3 justice 4 care 5 friendship based reciprocity Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU Psychological Components of Moral Behaviour Moral Judgement Mele 2012 Moral Sensibility Moral Behaviour Moral Motivation Moral Charecter Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU DIMENSIONS OF DECISION MAKING MELE 2012 Internal Instrumental Decision making Relational Dimension Instrumental Relational Internal Ethical Ethical Evaluative Criteria Cost benefit analysis Effect on future relations Effect upon internal capabilities Right and wrong , better or worse Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU TYPE OF LEADERS COMPETENCIES MELE 2012 Goal orientated Technique orientated Leader Relation orientated Moral Character Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU FORMULATION OF MORAL JUDGEMENTS IN DECISION MAKING MELE 2012 Practical wisdom • Applying ethical principles • Sincerely seeking the right thing • Asking for suitable advice • If in doubt leaning towards the safer judgement Practical rationality Particular situation Ethical knowledge • Ethical principles and standards • Moral voices • Personal reflection • Criteria acquired from similar situations Moral judgment (conscience) Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU CAUSES AND CONSEQUENCES OF ETHICS IN MANAGEMENT MELE 2012 Managerial ethos Manager’s decision Managers moral character O R G A N I Z A T I O N 1 Humanizing business 2 Generating trust 3 Fostering loyalty 4 Favouring social acceptance & reducing transaction cost 5 Reinforcing the managers moral habits 6 Encouraging responsibility to be more efficient and morally imaginative 7 Developing ethical organisational cultures Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU STAGES FOR COMPLEX MORAL JUDGMENT IN DECISION MAKING MELE 2012 1 is there a better course of action ? No 2 Is the intention honest ? Ye s 3 Is the action intrinsically wrong ? 4 Is the action contrary to a fair law ? N N Morally right N 7 Are unavoidable bad effects disproportionate? Y 6 Will bad side effects be minimized Y 5 Does the action respect other moral responsibilities? Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU GROUP ACTIVITY In small groups discuss where people have used ethical approaches which were helpful, where a decision was made not to use them and why . In your group agree one example that you would like to feed back to the main group: please identify any specific learning for you and/or your organisation Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU PUTTING THEORY INTO PRACTICE Group discussion: In small groups explore what organisations who use ethical approaches would look like. How different are they from current organisations. If you have time use a Political, Economic, Social, Technological, Legal and Environmental (PESTLE) analysis to identify key issues. Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU ACTIVITY Discuss in small groups how you approach ethics in your day to day work . Explore how you think and act ethically . Then discuss and list what stops you from being ethical in your day to day work . Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU RESOURCES Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU http://www.ethics.org/ The ethics resource centre http://www.iia.org.uk/resources/global-guidance/code-of-ethics/ Chartered Institute of Internal Auditors http://www.businessballs.com/ethical_management_leadership.htm Ethical leadership ,decision making and organisations http://business-ethics.org/resources-2/recommended-resources/ The international Business ethics institute http://www.open.edu/openlearn/money-management/management/businessstudies/creating-ethical-organisation/content-section-0 The Open University – Creating an ethical organisation http://www.scu.edu/ethics/practicing/focusareas/government_ethics/publc-sectorethics.html Creating a culture of ethics in the public sector http://www.guardian.co.uk/society/2013/jan/15/ethical-standards-in-public-life-report Guardian Article January 2013 Management ethics : Placing ethics at the core of good management , Domenec Mele 2012 , Palgrave McMillan Business ethics : Managing corporate citizenship and sustainability in the age of globalisation , 3rd edition , Crane & Madden , 2010 Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU 1 Family friendly organisation 4 Win win decision making 7 Supports WG sustainability charter effectively 5 Using fair trade 2 An ethical supply chain 3 Have mechanisms to listen to staff voices effectively 6 Is your organisation good on all issues of diversity – does it need to do more on certain protected characteristics 8 Ethically destroys ‘end of life’ equipment Ethical Diagnostic 9 Work with Seldom heard Communities effectively 12 Trust Account 13 Has a Corporate social responsibility policy 10 Pays a living wage 14 Regularly get feedback from service users 11 Supporting Human flourishing 15 Other Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU CYNLLUN GWEITHREDU Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU @HawliauDynol LinkedIn.com/in/amikelewis A LinkedIn network is also available under the name: The Only Way is Ethics Web: http://hawliau.co.uk Tel: 07748 367436 Email: [email protected] COPYRIGHT © 2013 MIKE LEWIS T/A HAWLIAU