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PERFORMANCE OF COMPANIES IN THE TELECOMMUNICATIONS SECTOR, SLOVENIA METHODOLOGICAL EXPLANATIONS PURPOSE OF THE STATISTICAL SURVEY LEGAL BASIS FOR THE SURVEY OBSERVATION UNITS COVERAGE SOURCES AND METHODS OF DATA COLLECTION DEFINITIONS PUBLISHING REVISION OF THE DATA OTHER METHODOLOGICAL MATERIALS PREPARED BY LAST UPDATED PURPOSE OF THE STATISTICAL SURVEY The purpose of the statistical survey is monitoring of trends in public electronic communication services, especially transfer of speech and data. LEGAL BASIS FOR THE SURVEY The survey is implemented on the basis of the National Statistics Act (OJ RS, No. 45/95 and 9/01), the Annual Program of Statistical Surveys. OBSERVATION UNITS Concerning electronic communications services, observation units are active operators of networks and providers of public electronic communications services (further on: operators) registered in the Register of Operators at the Agency for Communication Networks and Services of the Republic of Slovenia (further on: AKOS, former APEK). COVERAGE The survey covers all units that perform the activities surveyed and – concerning electronic communications services – are included in the official register of operators according to the Electronic Communications Act. The coverage is full. SOURCES AND METHODS OF DATA COLLECTION Data on electronic communications services are provided to SURS by AKOS, which collects them by making use of the annual questionnaire devoted to the development of the electronic communications market. DEFINITIONS Electronic communication service is usually a paid service which is partly or entirely provided by conveying and routing signals via telecommunications. It includes telecommunication services and services of transfer using the networks for broadcasting. It excludes services with which the program contents and control over it is implemented which are transferred over electronic communication networks and with electronic communication services. Electronic communication services do not include the information society services which are not totally or mainly composed of transfer of signals by the electronic communication networks. Operator is a network operator or a service provider. Network operator is a legal or natural person providing a public communication network or related capacity or informing the competent regulative institution about the intention to be active in providing a public communication network or related capacity. Service provider is a legal or natural person performing a public electronic communication service or informing the competent regulative institution about the intention to be active in performing a public electronic communication service. Fixed network operator is an operator of a public fixed communication network, offering telecommunications connections in the national network. Mobile network operator is an operator of a public mobile communication network, digital or analogous. Transmission of signals by satellite is not included. International operator is an operator of a public fixed communication network providing international telecommunication services. Cable and satellite service provider is a provider of cable and satellite services of interactive electronic communication. Services for providing pure programs are not included. Internet service provider is an operator providing Internet access services. Main telephone line is a physical (termination) connection point allowing the subscriber to have access to a public communication network. It includes all technologies of access such as PSTN, ISDN, xDSL, VoIP, etc. ISDN – Integrated Service Digital Network – is a digital network allowing direct services for all kinds of telephone lines and simultaneous transmission of voice, picture and data. VoIP connection (Voice over Internet Protocol) is a broadband connection which enables the service of managed IP telephony. IP telephony or VoIP as a publicly available telephone services at a fixed location is a managed voice service, which has an assigned phone number from a public numbering space that enables portability and access to emergency services. Leased lines (also known as private circuits) refer to electronic-communication capacity allowing transparent non-commutative transmission connections among network termination (connection) points. Broadband enables rapid transmission of data over the Internet with speeds from 144 kbit/s to several 10 or 100 Mbit/s, depending on the technology used. The most frequently used technologies are xDSL, cable modem connection, optical fibre access, UMTS, etc. For unlimited access users pay a monthly subscription, depending on the nominal speed of transmitted data in a single package. Dial-up (narrowband) user is an active user who has used in the last 90 days at least once the dial-up (narrowband) service to access the Internet. Mobile network user is every active end-user of a public mobile telephone network, having the possibility to perform the services in a public mobile telephone network. It can be the active end-user/subscriber who has at least once within the last 90 days paid the subscription or has used any service in the public mobile telecommunication network. It can also be the active end-user who has at least once within the last 90 days used any paid service (call, data transmission, SMS, other) in the public mobile telecommunication network by a prepaid SIM card or has filled the prepaid system with the valid value. Number of employees is the average annual number of persons in employment by electronic communication services activity (employed by legal persons, self-employed persons and employed by self-employed persons) expressed in full-time equivalents. The number of employees employed as part-time workers is calculated in full-time equivalents. Total turnover (revenue) consists of earnings from electronic communication services during the financial year under review. Revenues from non-telecommunications services should be excluded. The value added tax should be excluded, as well. Turnover from a public telephone fixed network or public telephone services on fixed location includes earnings from connection fees charging for implementation of the new connection points, subscription fees and earnings for calls in local, national and international traffic, and other earnings originated in access to a public fixed network and public telephone services. Turnover from public mobile telephone services includes earnings from connection fees charging for implementation of the new connection points, subscription fees, earnings for calls and earnings of data transmission such as payments for broadband access, text or nontext messages and use of WAP protocol. It also includes payments for transference and cessation of services and eventual rent for equipment. Revenues from interconnection services include earnings from services provided by one telecommunications organisation to another for the purpose of the conveyance of messages and information between the two systems and including any auxiliary services (in purpose of interconnection services) not elsewhere specified. Revenues from leased lines include provisions of leased lines. Other turnover includes revenues from other telecommunication services (broadcasting services, access to data networks, value-added services and other). Investment includes total gross tangible investment for fixed assets in the observation year (finished and unfinished constructions, purchases for buildings, switching equipment, land and other) for electronic communication networks and electronic communication services, irrespective of when the payment of the investment is realized. Included are also the investments in modernizations, reconstructions and renovations and the value of fixed assets purchased through financial leasing. Traffic from fixed to fixed network is telephone traffic generated by end-users of operators of fixed telephony. It is mediated by these operators into public networks on fixed locations in the Republic of Slovenia, including traffic in operator’s own network. Traffic mediated to other selected or preselected operators is counted as traffic of the selected or preselected operator. It also includes the transfer of speech through the Internet Protocol – IP. Traffic is expressed in the duration of calls. Traffic from fixed to mobile networks is telephone traffic generated by end-users of operators of fixed telephony. It is mediated by these operators to public telephone mobile networks in the Republic of Slovenia. Traffic is expressed in the duration of calls. Traffic within mobile networks is telephone traffic generated by end-users of operators of mobile telephony and is realized within the operator’s public network exclusively. Traffic is expressed in the duration of calls. Traffic from mobile to other mobile networks is telephone traffic generated by end-users of operators of mobile telephony. It is mediated by these operators to public telephone mobile networks in the Republic of Slovenia. Traffic in operator’s own network is not included. Traffic to a mobile network mediated to other selected or preselected operators is counted as traffic of the selected or preselected operator. Traffic is expressed in the duration of calls. Traffic from mobile to fixed networks is telephone traffic generated by end-users of operators of mobile telephony. It is mediated by these operators to public telephone fixed networks in the Republic of Slovenia. Traffic to fixed network mediated to other selected or preselected operators is counted as traffic of the selected or preselected operator. Traffic is expressed in the duration of calls. Traffic from international networks is international (fixed or mobile) incoming telephone traffic, coming from abroad and ending in the operator’s network in the Republic of Slovenia. Traffic is expressed in the duration of calls. Traffic to international networks is telephone traffic generated by end-users of operators. It is mediated by these operators from their own telephone networks to the networks abroad. Traffic mediated to other selected or preselected operators is counted as traffic of the selected or preselected operator. Traffic is expressed in the duration of calls. SMS means the number of dispatched textual and numerical messages with the help of mobile telephones or handheld computers. Business user is a legal unit or entrepreneur using the public telephone services. Private user (household) is a natural person using the public telephone services. Entrepreneurs are not included. PUBLISHING Quarterly: Rapid Reports: Information Society SI-STAT Data Portal Yearly: Rapid Reports: Information Society Stat'O'Book REVISION OF THE DATA Regular planned revisions are a consequence of including a new/more complete/additional data source. Provisional data become final after one year. Methodological explanations about data revision at SURS are published on the website http://www.stat.si/RevisionOfStatisticalDataMEgeneral.pdf OTHER METHODOLOGICAL MATERIALS Quality reports: http://www.stat.si/StatWeb/en/mainnavigation/methods-and-classifications/quality-reports Theme: Development and technology Sub-theme: Information Society or Theme: Trade and services Sub-theme: Electronic Communication Services PREPARED BY: Nataša Gostiša LAST UPDATED: 28. 9. 2015