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Elavon Canada The Leading Merchant Service Processor Elavon Profile Founded in 1991 – Became a wholly owned subsidiary of U.S. Bancorp in July 2001 A top global merchant processor: – Processing in 30 countries – Ranked No.1 in merchant locations – over 1,000,000 – Ranked #1 in network speed and reliability Partnering with Merchant Service Providers (MSPs) since 1994 – Serving over 140+ active MSP Offices in both the U.S. and Canada 2 Elavon Information Systems Business Lines Elavon – North America – United States – Canada – Puerto Rico – FHMS Hospitality Division Elavon – Europe – Germany – Ireland – Norway – United Kingdom Ladco Leasing – Guaranteed approval from Ladco for Elavon merchants 3 Global Merchant Acquiring Footprint 1,100,000 North American Merchant Locations = European Merchant Locations = 200,000 Sponsorship Countries = 15 Processing Countries = 30 KEY: Blue = 2004 Green = 2005 Yellow = 2006 4 Vast Processing Capacity 1 billion transactions are processed annually Total transaction value over $150B annually More than 5 The Elavon Difference – 1/2 The cornerstone of Elavon’s advantage is technology. The advantage starts with a nationwide network built specifically to handle business transactions Elavon utilizes redundant Hosts in Atlanta, GA and Knoxville, TN All Terminals are IP support through High Speed Internet Full functional terminals support – Tips – Clerk Management – Reports(Batch, Transactions) These features have insured the Elavon Network with 100% uptime since it’s inception 6 The Elavon Difference – 2/2 365*24*7 Customer Support – 100% guarantee customer service – Automatic In sequence call back – Multi‐Level Online Billing Management and Reporting System • Group‐Location‐Batch‐Transaction Terminal Warranty – Swap‐in‐Time * – 1 hour in response – 4 – 6 hours swap in Southern Ontario – Next Business day in Countrywide * Only available to certified Group merchants and services offer through local service provider – SecuTrans Inc. 7 Operations North American operations center located in Knoxville, TN – 1,200 employees – 200,000 square feet All support services performed in‐house by Elavon – – – – Customer service Merchant training Charge backs and retrievals Risk management and fraud monitoring Performance of support services reviewed by management daily 8 Elavon’s Support for the Group Merchants Merchant Specialist Elavon Relationship Manager MSP Support Team Application Support 9 Elavon’s Point‐of‐Sale Solutions Ingenico 5100 IP/Dial ViaWarp VirtualMerchant 10 Ingenico 5100 IP/Dial Supports Retail, Restaurant, and Mail order/Telephone order transactions Supports both IP and Dial connection Simple, Flexible, and Secure 11 Ingenico 5100 IP/Dial Two Merchant ID’s (MID) can be set up on this terminal Functionality is used for multi‐currency processing – One MID is for U.S. Currency and other MID for Canadian currency Canadian MID can accept Debit – PINpad 3050 12 viaWARP is a PC‐based point‐of‐sale solution that uses a high‐speed Internet connection to efficiently and cost‐effectively process payments and other transactions viaWARP Supports 1 – 50 Users / MID’s simultaneously viaWARP Deluxe Supports 1 – 150 Users / MID’s simultaneously OR can be used as an Integration Tool 13 viaWARP Benefits Speed – Processes transactions in as little as three seconds over a high‐speed Internet connection – Allows MO/TO merchants to send multiple transactions in large batches rather than individually 14 viaWARP Benefits Versatile and Scalable – Provides ability to consolidate information from multiple MID’s or market segments (Retail, MO/TO and Internet) into one reporting and tracking system – Supports real time or batch processing – Maintains a detailed transaction history – up to 999 days worth 15 viaWARP Benefits Efficient and Cost‐Effective – Can be quickly and easily installed eliminating costly charges for multiple terminals and dedicated phone lines – Up front investment is less than the cost of a single, average‐priced terminal Reliable and Easy to Use – Uses the familiar Windows‐based Internet Explorer interface – easy to navigate – Provides merchants with a single source for all their payment needs 16 How viaWARP Works Internet Client Point of Sale Computer Elavon - Or Trusted Internet Network Server Elavon Client Point of Sale Computer(s) 17 viaWARP Features Fraud protection through Address Verification Service (AVS) and Card Verification Value (CVV2) – Protects against fraud on non face‐to‐face key‐entered transactions – Qualifies mail and telephone order merchants for the best discount rate available Merchants have the ability to customize receipts – Customer receipts can be imprinted with coupons, advertisements, etc. Allows storage of recurring and installment payment information – Transactions will be automatically authorized according to the selected billing cycle eliminating the need for manual re‐entry of billing information 18 viaWARP Features Automatic Settlement Feature – viaWARP can be programmed to send authorized transactions to the Elavon Network at a designated time each day – Merchants never have to worry about transactions downgrading if they forget to settle a batch Correlates MO/TO authorizations with settlements to ensure that cards are not billed until products are shipped – meeting Visa and MasterCard requirements Easily configures so that each user only has access to relevant data and reports 19 Peripherals Supported by viaWARP Magnetic Stripe Readers Printers – All network/parallel printers – All P250/P900 format roll printers 20 VirtualMerchant Secure Hosted Software Solution 21 Introducing VirtualMerchant Complete hosted payment solution that instantly transforms PCs into “virtual” payment terminals. Process transactions in physical face‐to‐face, mail order/telephone order, or e‐commerce environments. Easily handle recurring and installment payments. Reduce the risk and compliance headaches by letting Elavon protect financial data and ensure that merchants are in compliance with the latest industry security standards and regulations. 22 Face‐to‐Face and/or E‐Commerce Support “Virtual Terminal” an easy, economical hosted software solution that lets you use any PC with an Internet connection to efficiently and cost‐effectively process payment transactions “Buy Button” efficiently and affordably integrates with a shopping cart to securely process e‐commerce transactions 23 Hosted Convenience and Versatility Fully hosted by Elavon minimizing your security liability and ensuring PCI, CISP and other card association regulations and standards are met – without the need for expensive compliance audits No hardware specifications, network infrastructure or software installation required. Can be quickly and easily accessed from any Internet enabled PC Software enhancements and updates are received automatically – no software downloads or installation needed 24 Efficient and Cost Effective Utilizes your existing hardware and technical infrastructure, up front investment is less than the cost of a single, average‐priced terminal Processes transactions in as little as three seconds over a high‐speed Internet connection Provides capability to process payments in Retail, MO/TO or Internet environment Supports an unlimited number of users and Merchant ID’s – serving organizations of any size Maintains a detailed record of up to 12 months of transaction activity Eliminates costly charges for multiple terminals and dedicated telephone line 25 VirtualMerchant Features Fraud protection through Address Verification Service (AVS) and Card Verification Value (CVV2) – Protects against fraud on non consumer‐no‐present key‐entered transactions – Qualifies mail and telephone order merchants for the best discount rate available Correlates MO/TO authorizations with settlements – Ensures that cards are not billed until products are shipped, meeting Visa and MasterCard requirements – Eliminates the need to re‐key transactions for settlement 26 VirtualMerchant Features (cont.) Receipt Customization – Customer receipts can be printed with, user defined fields, custom headers, custom footers, advertisements, etc. – Can be configured to print receipts on traditional “roll” type printer, network printer – Receipts can be delivered electronically through e‐mail or can be turned off altogether Allows storage of recurring and installment payment information – Transactions will be automatically authorized according to the selected billing cycle eliminating the need for manual re‐entry of billing information Multi‐entry feature for easy and quick entry of multiple credit transactions on one screen 27 Peripherals Supported by VirtualMerchant Magnetic Stripe Readers Printers – All network/parallel printers – All P250/P900 format roll printers PIN pads – Ingenico 3070 28 Application Packet Merchant Application Voided Check Proof of Business Existence Signed MPA Processing Statements (moto/internet currently processing) Applicable Financial Statements 29 Questions & Contacts Elavon Canada 2201 Speers Road Oakville, Ontario L6L 2X9 SecuTrans Inc. 1‐877‐787‐2670 7725 Birchmount Rd, Unit 9 Markham, ONT Canada L3R 9X3
