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SPRING CATALOG JANUARY - JUNE 2015 “ Charlotte AHEC improves the Patient Experience through education.” David Carl, MDiv, BCC Executive Director, Spiritual Care and Education AVP, Patient Experience Carolinas HealthCare System The Teaching Garden Carolinas Medical Center - University AHEC Medical Library Allied & Public Health Education Behavioral Health Education Care Management Continuing Medical Education (CME) Dental Education Health Careers (K-12) Leadership Education Medical Media Nursing Education Pharmacy Education Quality Institute Charlotte AHEC is a division of Carolinas HealthCare System and part of the NC AHEC (Area Health Education Center) Program. North Carolina Carolinas HealthCare System AHEC creating a better state of health AHEC AUDIO VISUAL & PHOTOGRAPHY CHARLOTTE AHEC eLink Charlotte AHEC Photography and Audio Visual Services is part of the Charlotte AHEC Medical Media Team located at the Center for Learning & Development. Charlotte AHEC has a photography studio, a video editing sound room and a wide variety of Audio Visual (AV) equipment that they use to serve all of the CHS facilities. Charlotte AHEC Photography and Audio Visual Services offer the following services for Carolinas HealthCare System: Charlotte AHEC eLink offers you the opportunity to view continuing education modules online. Charlotte AHEC eLink is a full scale e-learning tool and online meeting environment that offers educational opportunities to participants anytime learning is convenient. Visit our website. • • • • • • • • • • • Studio, on-location and event photography Location portraits, group and studio portraits Clinical and surgical photography Scanning services Architectural photography and digital imaging Video production, editing and duplication services Schedules, distributes, and assembles audio visual equipment as needed, for Charlotte AHEC and Carolinas HealthCare System Provides technical support as needed, for computer laptop presentations and data projectors, including room setup and hardware troubleshooting Supports Charlotte AHEC video conferencing Provides training and consultation services regarding equipment selection, presentation technique, and the proper use of audio visual equipment Audience Response System WEBINARS Check out our many Charlotte AHEC webinars for half day workshops. Busy? Attend This Workshop Online! AHEC CLASSROOMS Charlotte AHEC puts on a variety of regional workshops. Please call AHEC’s main line if you would like to partner with us. Photography and AV Services can be easily scheduled by going to the Charlotte AHEC website www.charlotteahec.org or calling 704.512.6523. AHEC MEDICAL MEDIA Charlotte AHEC Medical Media Services include: • Graphic design for presentation, publication, and education • Surgical, diagrammatic, and line art • Poster exhibits, page layout, and logo design • PowerPoint presentation design • Bar, line, pie, organizational, and flow charts • Tables and diagrams • Large-format printing, laminating, and mounting • Photographic quality printing MEDICAL PHOTOGRAPHY Charlotte AHEC offers a variety of photography services. This includes studio location photography, public relations, marketing and event photography. Photographers go onsite to capture environmental portraits, group and individual headshots. They are able to provide patient photography (studio and location), as well as surgical photography. The staff also covers architectural photography throughout CHS. Scanning from popular media and photo lab services are also offered. MyAHEC MyAHEC is an online service of the North Carolina Area Health Education Centers (NC AHEC) Program providing personalized services and resources to North Carolina's healthcare professionals. MyAHEC combines resources from the nine NC AHEC regional offices and makes them available on a single website to a statewide audience. For more information: http://my.ncahec.net (See page 21) Cover: David Carl MDiv, BCC Executive Director, Spiritual Care and Education AVP, Patient Experience Carolinas HealthCare System The Teaching Garden Carolinas Medical Center - University www.charlotteahec.org Winner of the 2014 Emerald Partner for Change Award. Given by Practice Greenhealth, a national group that advances environmental stewardship in the healthcare community. CHARLOTTE AHEC DIRECTORY CHARLOTTE AHEC DIRECTORY AHEC Main Phone: 704.512.6523 Fax: 704.512.6561 ADMINISTRATION Dr. Mary Hall 704.446.9252 SVP, Chief Academic Officer, CHS Medical Director, Charlotte AHEC [email protected] Nancy J. Cleary Executive Director, Charlotte AHEC [email protected] AHEC LIBRARY, CORPCE, DESIGN, FINANCE, & PHARMACY Fax: 704.512.4787 704.512.6531 Director, CME, Nursing Education, Health Careers & Quality Institute [email protected] Carolyn Minnock 704.512.7587 Director, CME [email protected] Christie Voelker 704.512.7542 704.667.7002 Associate Medical Director, CME VP/CMO CMC-Pineville [email protected] Michelle Boyd 704.512.6530 704.512.6671 704.512.7592 704.512.6005 704.512.6579 704.512.3720 704.512.6204 704.512.6537 704.512.6005 Project Coordinator [email protected] 2 Register online today at www.charlotteahec.org Donna Bristol Angela Howell Bethel Knapp Laura Leach Renee Leonard Alia Nassri Jennifer Sharpe Dr. Patricia White Medical Consultant, CORPCE [email protected] 704.512.6038 704.512.6056 Project Coordinator [email protected] Tamara Tillman 704.355.5227 704.512.4141 704.512.6538 704.512.6517 704.355.3875 704.512.6630 704.355.4679 704.355.3873 Project Coordinator [email protected] Project Coordinator [email protected] Margo Ross 704.355.3873 704.512.6535 Education Specialist [email protected] Project Coordinator [email protected] Amanda Rogers Caroline Axthelm 704.355.9624 704.512.6527 Medical Media Specialist [email protected] Project Coordinator [email protected] Jessica Rathke Associate Director, Pharmacy Education [email protected] Medical Librarian [email protected] Nurse Education Specialist [email protected] Sophia Moore-Dennis Josh Guffey Project Coordinator [email protected] Education Specialist [email protected] Laura Magennis 704.355.5302 Asst. Director, AHEC Medical Library [email protected] Medical Media Specialist [email protected] Nurse Education Specialist [email protected] Carrie Jackman-Hoyle 704.512.6080 Asst. Director, CORPCE, Design and Finance [email protected] Medical Media Specialist [email protected] Project Coordinator [email protected] Katie Fitzpatrick Aaron Sexton Medical Librarian [email protected] Education Specialist [email protected] Jessica Dietrich 704.512.6500 Director, AHEC Medical Library, CORPCE, Design, Finance, and Pharmacy Education [email protected] Education Specialist [email protected] Director, Quality Institute [email protected] Paulina Crass Charles R. Troutman Sarah Ashcraft Asst. Director, Health Careers [email protected] David Hainline AHEC Main Phone: 704.512.6523 Fax: 704.512.6112 AHEC Medical Library Main Phone: 704.355.3129 Alan Williams Asst. Director, CME [email protected] Dr. Michael Ruhlen 704.381.6872 Medical Consultant, Quality Programming Department of Pediatrics, CMC [email protected] 704.512.6505 CME, NURSING EDUCATION, HEALTH CAREERS, & QUALITY INSTITUTE May Cheung Dr. Laura Noonan 704.512.6534 704.304.7131 MEDICAL MEDIA 704.512.6052 Asst. Director, HIT/REC & Quality [email protected] Laura Conner 704.512.6580 Grayson Collins 704.512.6619 Yonathan Ayalew 704.512.6081 Emily Barnes 704.512.7769 Medical Media Specialist [email protected] Melanie Caughron ALLIED & PUBLIC HEALTH, BEHAVIORAL HEALTH, DENTAL, AND LEADERSHIP EDUCATION, CARE MGMT., AND ELINK 704.512.6502 Director, Allied & Public Health, Behavioral Health, Dental, and Leadership Education, Care Management and ELink. [email protected] Kelly Blasky 704.512.6529 Director, Allied & Public Health Education and Behavioral Health [email protected] Holly Blackman 704.512.6093 Asst. Director, Allied & Public Health Education and Behavioral Health [email protected] Katie Curran 704.512.6541 Asst. Director, Care Management, Dental and Leadership Education [email protected] Chanyne Cupil 704.512.6710 Project Coordinator [email protected] John Lowder 704.512.6617 Medical Media Specialist [email protected] Nurse Education Specialist [email protected] Joann Spaleta 704.512.6585 Asst. Director, Medical Media [email protected] Education Specialist [email protected] Cathy Webb 704.512.7766 Director, Medical Media [email protected] Education Specialist [email protected] Sigrid Smith Fred Jones 704.512.6573 Medical Media Specialist [email protected] Andrew Cundiff 704.512.6513 Medical Media Specialist [email protected] David Passine 704.512.7768 Medical Media Specialist [email protected] Alison Rogers 704.512.6811 Medical Media Specialist [email protected] Christopher Tatta 704.512.7764 Medical Media Specialist [email protected] Katie Williams 704.512.6582 Medical Media Specialist [email protected] 704.512.7765 Medical Media Specialist [email protected] Tuan Nguyen 704.512.6059 Medical Media Specialist [email protected] Jorge Rudko 704.512.6576 Education Specialist [email protected] Gabriela Staley 704.512.6596 Education Specialist [email protected] Maria Vélez 704.512.6584 Education Specialist [email protected] Nick Vukovich 704.512.6508 Education Specialist [email protected] Susan Walker 704.512.6516 Project Coordinator [email protected] Register online today at www.charlotteahec.org 3 CHARLOTTE AHEC DIRECTORY HIT/REC & QUALITY Erin Cloutier AHEC GENERAL INFORMATION AHEC GENERAL INFORMATION Registration • Register online at www.charlotteahec.org • Registration form can be printed from the Charlotte AHEC website at www.charlotteahec.org • To ensure enrollment, pre-registration is strongly recommended by online submission • Telephone registration will not be accepted • The pre-registration deadline is 1 week prior to the workshop date • Participants are encouraged to register early • Walk-ins are accepted based on availability • Outstanding balances may affect your ability to register for future workshops Payments • Payment must accompany registrations • Online registrations and payment by credit card are accepted at www.charlotteahec.org OR • Registration forms and payment can also be mailed or faxed to: Charlotte AHEC Registrar PO Box 32861 Charlotte, NC 28232-2861 Fax Number: 704.512.6561 Cancellation Policy • Registrants canceling more than 2 weeks in advance of the workshop, a full credit will be given toward a future Charlotte AHEC workshop. Refunds are subject to a $25 cancellation fee. • Registrants canceling between 2 weeks and up to 48 hours prior to the workshop will receive a 70% refund (minimum $25) or full credit toward a future Charlotte AHEC workshop. • No refunds will be given for cancellations received less than 48 hours prior to the workshop. • No refunds or credits will be given for no-shows. • Substitutes are welcome (please notify us in advance of the workshop). • Cancellations must be made in writing (fax, mail, or email). Certificates, Reprints and Transcripts • Completion of evaluation forms at the end of each workshop is required to receive a Continuing Education certificate. • Transcripts of workshops attended cost $15 or you may create an account at my.ncahec.net to access your transcript at no cost. Inclement Weather • Participants may call Charlotte AHEC’s main number (704.512.6523) for a recorded message to verify workshop status during inclement weather • Charlotte AHEC follows the Charlotte-Mecklenburg School System cancellation schedule Americans with Disabilities Act (ADA) Statement Carolinas HealthCare System and the Charlotte Area Health Education Center (AHEC) are committed to equality of educational opportunity and do not discriminate against applicants, students or employees on the basis of race, color, religion, sex, national origin, age, disability or veteran’s status. If you require reasonable accommodations for a disability in order to participate fully in a continuing education activity, please call the contact person listed for the activity in which you will be attending no later than 2 days before the date of the activity or attach a note to your registration form stating your specific needs. 4 Register online today at www.charlotteahec.org AHEC CREDIT INFORMATION AHEC CREDIT INFORMATION Academy of General Dentistry (AGD) The Charlotte AHEC is designated as an Approved PACE Program Provider by the Academy of General Dentistry. The formal continuing dental education programs of this program provider are accepted by the AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of approval extends from 10/01/2012 to 09/30/2016. (Provider ID # 217248) American College of Healthcare Executives (ACHE) Charlotte AHEC is an approved provider of Qualified Education credit with the American College of Healthcare Executives (ACHE) for our Leadership Education workshops. Participants who want the continuing education hours applied toward Qualified Education credit should indicate their attendance when submitting application to ACHE for advancement or recertification. Continuing Education Units (CEUs) Statement Charlotte AHEC has approved the activities in this catalog for Continuing Education Units (CEUs). No partial credit will be awarded. Continuing Medical Education (CME) Statements Accreditation Statement for Directly Sponsored Activities: The Carolinas Healthcare System is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians. Accreditation Statement for Jointly Sponsored Activities: This activity has been planned and implemented in accordance with the Essential Areas and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint sponsorship of Carolinas HealthCare System and <name of joint sponsor(s)>. The Carolinas HealthCare System is accredited by the ACCME to provide continuing medical education for physicians. Credit Designation Statement: The Carolinas HealthCare System designates this educational activity for a maximum of <##> AMA PRA Category 1 Credit(s)™. Physicians should claim only credit commensurate with the extent of their participation in the activity. Policy on Faculty and Sponsor Disclosure: The Carolinas HealthCare System adheres to the ACCME Standards regarding industry support of continuing medical education. Disclosure of faculty and commercial support relationships, if any, will be made known at the activity. International Association for Continuing Education and Training (IACET) Charlotte Area Health Education Center (AHEC) has been accredited as an Authorized Provider by the International Association for Continuing Education and Training (IACET). In obtaining this approval, the Charlotte AHEC has demonstrated that it complies with the ANSI/IACET Standard which is recognized internationally as a standard of good practice. As a result of their Authorized Provider accreditation status, Charlotte AHEC is authorized to offer IACET CEUs for its programs that qualify under the ANSI/IACET Standard. (Provider ID # 5458080) Mental Health Continuing Education Credit – (No partial credit awarded unless otherwise stated) National Board for Certified Counselors Credit (NBCC): Charlotte AHEC is an NBCC Approved Continuing Education Provider (ACEPTM) and may offer NBCC approved clock hours for events that meet NBCC requirements. The ACEP solely is responsible for all aspects of the program. (Provider # 5096) Category A-NC Psychology Credit: Charlotte AHEC is an approved provider by the North Carolina Psychology Board and designates Contact Hours (Category A) for NC Psychologists. Substance Abuse Credit: Application may be made to the North Carolina Substance Abuse Professional Certification Board for either General Skill Building (GSB) Credit or Substance Abuse Specific (SS) Credit. North Carolina State Board of Examiners for Nursing Home Administrators: Application may be made to the NC State Board of Examiners for Nursing Home Administrators for continuing education contact hours. North Carolina Infant Toddler Personnel Certificate (ITPPC): Application may be made to the NC Division of Public Health for credit hours. North Carolina Academy of Dental Hygiene These courses have met the criteria of the Dental Hygiene Academy for Advanced Studies continuing education credits. North Carolina License Renewal for Dentists & Dental Hygienists Clinical patient care courses offered at Charlotte AHEC are acceptable for North Carolina License Renewal. Nursing Continuing Education Credit Charlotte AHEC is an approved provider of continuing nursing education by the North Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Pharmacy Continuing Education Credit The University of North Carolina Eshelman School of Pharmacy is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. A statement of credit can be viewed and printed in CPE Monitor by all registrants upon completion and evaluation of these programs. To receive CE credit, attendance must be acknowledged upon arrival at the program. No partial credit will be awarded. Physical Therapist / Physical Therapy Assistant Continuing Education Credit Charlotte AHEC, as part of the NC AHEC system, is an approved provider by the North Carolina Board of Physical Therapy Examiners with regard to activities directly related to physical therapy for continued competence. Register online today at www.charlotteahec.org 5 AHEC ALLIED & PUBLIC HEALTH EDUCATION AHEC ALLIED & PUBLIC HEALTH EDUCATION Online Workshop! Medical Terminology Made Easy! Online Workshop! Date Continuous Online Curriculum Passing the Test! CMA Prep (Certification Review) Time Online, Self-paced Date Target Audience Certified medical assistants, registrars, medical records personnel, coders, telehealth professionals, and anyone interested in gaining a basic knowledge of medical language Description This online workshop will teach you a method for dividing medical terms into smaller word parts to help you determine their meaning. Chapter quizzes, spelling exercises and other activities will be used to help you learn to define, spell and pronounce medical terms correctly and to use them appropriately. No more wondering what angioplasty, cholecystectomy, or colostomy mean. When you finish this course, you’ll know exactly what those and many other terms mean, how to spell them, and how to pronounce them! Requirement You will be expected to earn a grade of 70% or higher on the final exam to receive credit for this course. The curriculum must be completed within 3 months of receiving your textbook. This program has been approved for 20 continuing education unit(s) for use in fulfilling the continuing education requirements of the American Health Information Management Association (AHIMA). Objectives • Identify word parts • Spell medical terms and word parts accurately • Pronounce medical terms correctly • Identify common medical terms associated with healthcare Instructor Julie Cooper, FACHE, MA, LPC, NCC Director, Psychiatric Services CMC-Northeast Credits 2.0 CEUs / 20.0 Contact Hours 18.0 AHIMA Contact Hours Fee $200.00 (includes textbook) Contact Chanyne Cupil, Project Coordinator 704.512.6710 Event # 42222 Continuous Online Curriculum Time Online, Self-paced Note: You will have one month from the day of registration to complete the course. Target Audience Current and graduating medical assistants wishing to certify or re-certify through examination Description This 3-module class will allow current and graduating medical assistants to prepare for certification examination with the AAMA through review of learned psychomotor, affective, and cognitive domains. Students will review competencies learned in the three areas of the examination: clinical, administration, and general. Utilizing the AAMA recommended content outline, students will review each section of the exam material through exercises, discussion, and pre-test. Objectives Upon completion of the course, students will: • Demonstrate correct use of medical terminology • Recall body systems, including structures and functions as well as pathologies • Define, compare, and contrast defense mechanisms, human behavior and life stages • List communication components including verbal and non-verbal communication, telephone etiquette and patient interviewing techniques. • Describe Scope of Practice along with legal and ethical issues pertaining to medical field • Compare and contrast bookkeeping and accounting procedures • Demonstrate scheduling procedures, maintaining patient accounts and insurance/billing procedures • Correlate proper coding with correct diagnosis and procedures • Demonstrate clinical duties including vital signs, patient intake and history, injections, ECG, and various other clinical and laboratory competencies • Be prepared to test on subject material that include administrative and clinical procedures; anatomy and physiology; medical terminology; healthcare law and ethics; and laboratory procedures Instructor Melanie Moore, BA, CMA, AAMA Credits 0.3 CEUs / 3.0 Contact Hours Fee $60.00 Registration Fee Contact Chanyne Cupil, Project Coordinator 704.512.6710 Event # 6 Register online today at www.charlotteahec.org 42467 Online Workshop! Affordable Care Act Questions Answered: Online Toolkit for Providers Digital Radiography: Dose Creep - Exposure Factor Selection and ALARA Date Continuous Online Curriculum Date Continuous Online Curriculum Time Online, Self-paced Time Online, Self-paced Target Audience Any healthcare professional interested in learning more about the Affordable Care Act Description This series of modules cover the following areas: • Affordable Care Act - Billing - Yolanda Worley, President; of Worley Medical Consulting, LLC • Affordable Care Act and Public Health - Corey J. Davis, JD, MSPH, Deputy Director; Network for Public Health Law - Southeastern Region, Chapel Hill, NC and Staff Attorney; National Health Law Program, Carrboro, North Carolina • CoventryOne QHP Product and Network Training - Jeff Bontekoe, HIA, Manager of Individual Sales; at Coventry Health Care of the Carolinas, Inc. • Medicaid Recent Developments - Brandon W. Leebrick, Associate Attorney with Ott Cone & Redpath, P.A. , Greensboro, NC • Medicaid and Marketplace Insurance Eligibility Basics - Brandon W. Leebrick, Associate Attorney; Ott Cone & Redpath, P.A. , Greensboro, NC • NC’s Federally Qualified Health Centers and the Affordable Care Act - Rebecca Whitaker, MSPH, Director of Health Policy & Governmental Affairs; North Carolina Community Health Center Association (NCCHCA). • The ACA: Marketplace Eligibility Basics - Madison Ann Hardee, JD, Staff Attorney in Family Support and Health Care Unit; Legal Services of Southern Piedmont • The Health Insurance Marketplace: Group-Specific Eligibility - Madison Ann Hardee, JD, Staff Attorney in Family Support and Health Care Unit; Legal Services of Southern Piedmont Target Audience Interested healthcare professionals Description Digital imaging equipment breaks the historical relationship between radiographic exposure and image appearance. The application of screen/film exposure principles to digital imaging does not produce expected alterations in the image appearance. This lecture addresses the science of radiographic exposure principles as applied to digital imaging equipment and its potential to reduce radiation exposure to the patient. Objectives • Describe the fundamental principles of exposure. • Compare dynamic range to exposure latitude as it applies to screen/film and digital imaging equipment • Compare screen/film exposure principles to digital exposure principles • Describe how to develop exposure factors for digital imaging equipment that may result in lower patient exposure Instructor Andrew Woodward, MA, RT(R)(QM)(CT) Credits 0.1 CEU / 1.0 Contact Hour Contact Chanyne Cupil, Project Coordinator 704.512.6710 Event # 42223 Credits Continuing Educations Units (CEUs) Contact hours vary depending upon module Contact Holly Blackman, Assistant Director 704.512.6093 Event # 43809 43873 44005 43736 43680 43873 43597 43778 Register online today at www.charlotteahec.org 7 AHEC ALLIED & PUBLIC HEALTH EDUCATION Online Workshop! AHEC ALLIED & PUBLIC HEALTH EDUCATION The Link Between Nutrition & Cancer Date Thursday, January 29, 2015 Time 4:30 pm – 7:45 pm Registration 4:00 pm Location Center for Learning and Development, Building K Busy? Attend This Workshop Online! How Do I Answer Patient Questions about Radiation? Date Tuesday, February 10, 2015 Time 4:30 pm – 7:45 pm Target Audience Registered Dietitians, nutritionists, medical researchers and any other interested healthcare providers Registration 4:00 pm Location Center for Learning and Development, Building K OR Webinar Option Description The link between nutrition and cancer has been examined by researchers for decades, yet the public and even clinicians remain unsure which dietary recommendations are actually supported by the scientific evidence. Attendees will learn the role of nutrition and energy balance in decreasing the risk and progression of cancer. A special emphasis will be placed on the cancer-promoting effects of obesity and how various bioactive food components may help disrupt the obesitycancer link. Target Audience Radiologic science professionals, nurses, practice managers, regulatory officers, and all other interested healthcare professionals Objectives • Identify the types of cancer for which positive and negative energy balance can affect risk and progression, and discuss whether weight weight loss in obese individuals can reduce risk and progression • Describe the major mechanisms by which obesity can promote cancer risk and progression, including the role of obesity-associated chronic inflammation and dysregulated metabolism due to excess fat stores • Weigh the evidence supporting the inclusion or avoidance of specific food and beverage categories to decrease cancer risk, including red and processed meats, dairy products, saturated and trans fats, alcohol, fruits and vegetables, and whole grains • Identify different bioactive food components that have been shown to decrease cancer risk and progression - including omega 3 fatty acids, vitamin D, resveratrol, and curcumin • Describe the evidence supporting any link between physical activity and reduced cancer risk Objectives • Discuss how to explain dose to patients • Explain to patients why it is important to do low dose scans • Define CTDI thresholds • Describe the thresholds in detail • Identify some common anatomy abnormalities on scans • Determine when to and when not to shield • Recognize motion on a scan • Teach patients about the differences between a CT, MRI, or Ultrasound Instructor Andrew Woodward M.A., R.T.(R)(CT)(QM) Assistant Professor Division of Radiologic Science University of North Carolina at Chapel Hill School of Medicine Elizabeth Franklin, MS, DABR Credits 0.3 CEUs / 3.00 Contact Hours Application for credit will be made to the American Society of Radiologic Technologists (ASRT) for Category A continuing education credit Fee $95.00 Pre-Registration (Before February 3) $110.00 Registration Dinner Provided Instructor Laura Bowers, RD, MD Emily Rossi, RD Credits 0.3 CEUs/3.0 Contact Hours Application will be made to the Commission on Dietetic Registration for Continuing Professional Education (CPE) credit. Contact Chanyne Cupil, Project Coordinator 704.512.6710 NC Area Health Education Center is recognized by the Board of Certification, Inc. to offer continuing education for Certified Athletic Trainers. Fee $85.00 Pre-Registration (Before Jan. 22) $110.00 Registration Dinner Provided Contact Gabriela Staley, Project Coordinator 704.512.6596 Event # 8 45293 Register online today at www.charlotteahec.org Event #45084 Oncology: Managing the Cancer Patient in the Acute Care Setting Dates Wednesday, February 11, 2015 & Thursday, February 12, 2015 Dates Thursday, February 19, 2015 Time 4:00 pm – 8:15 pm Time 8:30 am – 5:00 pm Registration 3:30 pm Registration 8:00 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience Anyone who is bilingual and currently provides interpreter services or desires to provide interpreter services in a health or human services setting Target Audience Physical therapists, physical therapy assistants, occupational therapists, occupational therapy assistants, nurses, social workers, case managers and any other interested healthcare professional Description The purpose of this workshop is to provide quality interpreter training to individuals who are currently providing or desire to provide interpreter services in health and human services settings. Description This course will give a general overview of cancer from staging, testing, treatments, and side effects to special patient populations and rehabilitation considerations for the most common cancer diagnoses. Objectives At the end of the workshop, participants will be able to: • Describe the primary roles and functions of an interpreter in a health or human services setting • Discuss the importance of ethical and confidential interpreter services • Recognize the effective use of interpreter tools, techniques, and resources Objectives At the end of the workshop, participants will be able to: • Explain current cancer trends, theories, and staging methods • Analyze different laboratory values and understand their implications on therapy and recovery • Discuss the potential side effects of cancer treatments and their implications for acute care therapy • Identify special patient populations in the cancer setting • Examine rehabilitation considerations for the orthopedic, neurological, and surgical cancer patients • Discuss differences in treating a geriatric cancer patient versus a younger patient Instructor Credits Jorge Rudko, Education Specialist Charlotte AHEC 1.4 CEUs/14.0 Contact Hours Fee $250.00 Pre-Registration (Before Feb. 4) $265 Registration Breakfast and Lunch Provided Contact Gabriela Staley, Education Specialist 704.512.6596 Event #45088 Become a more effective interpreter with Level II Instructor Katie Tasillo, PT, DPT Credits 0.4 CEUs/4.0 Contact Hours Charlotte AHEC, as part of the NC AHEC system, is an approved provider by the North Carolina Board of Physical Therapy Examiners with regard to activities directly related to physical therapy for continued competence. Fee $125.00 Pre-Registration (Before Feb. 12) $140.00 Registration Dinner Provided Contact Jorge Rudko, Education Specialist 704.512.6576 Event #45090 Register online today at www.charlotteahec.org 9 AHEC ALLIED & PUBLIC HEALTH EDUCATION Foundations of Professional Interpretation for Health and Human Services (Level I) AHEC ALLIED & PUBLIC HEALTH EDUCATION Practical Yoga-Based Movement: The Heart System or Yellow Belt Parkinson’s and Adapted Tango - Introduction Date Monday, March 2, 2015 Date Saturday, February 21, 2015 Time 9:00 am – 4:30 pm Time 8:30 am – 5:30 pm Registration 8:30 am Registration 8:00 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience Physical therapists, physical therapy assistants, occupational therapists and certified occupational therapy assistants, chiropractors, massage therapists, fitness instructors and athletic trainers Description This continuing coursework will cover the components of the Heart System as it relates to caring for the self and others. The Heart System is located at the center of the chest and its function is love, kindness and affection. Its inner state is compassion and unconditional love. Participants will use this information to create a heart-based physical practice that embodies their own ideal of physical movement and emotional connection. The focus on the Heart System will develop a means to promote harmonious relationships. Objectives In this course, participants will learn about: • Social, psychological and intuitive aspects of teaching • Hands-on assist for proper positioning • Energy transference through touch healing • Identifying imbalances and injuries to complete modifications • Receiving and giving assists in a variety of movement modalities Instructor Aly Faber, BS, E-RYT, IAYT Co-Founder of Peace In Peace Out Yoga- Based Movement Education Curriculum Credits 0.8 CEUs/8.0 Contact Hours Charlotte AHEC, as part of the NC AHEC system, is an approved provider by the North Carolina Board of Physical Therapy Examiners with regard to activities directly related to physical therapy for continued competence. NC Area Health Education Center is recognized by the Board of Certification, Inc. to offer continuing education for Certified Athletic Trainers. Fee $175.00 Pre-Registration (Before Feb. 13) $ 220.00 Registration Breakfast and Lunch Provided Contact Gabriela Staley, Education Specialist 704.512.6596 Event #45091 Target Audience This program is appropriate for health professionals who are already familiar with older adults with sensory and motor impairments (PD included). This comprises Clinicians, Physical Therapists, Occupational Therapists, Trainers, Dance/ Fitness Instructors, and any other interested healthcare professional. Description While the mechanisms by which tango conveys benefit are not fully understood, Argentine tango steps, patterns, music and partnering may address specific impairments associated with movement disorders. These include balance problems, slowness of movement, stride-length and gait speed regulation, turning, freezing of gait, multi-tasking and movement initiation. Objectives • Learn about motor and sensory impairments of older adults with movement disorders and learn fall detection and prevention techniques • Learn about and understand the theory behind the sections of the Adapted Tango class (greeting & warmup, rhythmic entrainment, partnering enhancement, new steps of the day, amalgamating patterns & closing/cool-down) • Learn Adapted Tango syllabus elements comprised of six unique lessons • Gain skills and a knowledge base for conducting fun, interesting, and safe Adapted Tango classes for older individuals with movement impairments, and those with PD Instructors Madeleine Hackney, PhD Daniel Arredondo, Tango Instructor Credits 0.6 CEUs / 6.0 Contact Hours Charlotte AHEC, as part of the NC AHEC system, is an approved provider by the North Carolina Board of Physical Therapy Examiners with regard to activities directly related to physical therapy for continued competence. NC Area Health Education Center is recognized by the Board of Certification, Inc. to offer continuing education for Certified Athletic Trainers. Fee $125.00 Pre-Registration (Before Feb. 23) $140.00 Registration Breakfast & Lunch Provided Contact Jorge Rudko, Educational Specialist 704.512.6576 Event #45092 10 Register online today at www.charlotteahec.org Date Tuesday, March 3, 2015 Time 9:00 am – 4:30 pm Registration 8:30 am Location Center for Learning and Development, Building K Target Audience This is for participants who completed level 1. This program is appropriate for health professionals who are already familiar with older adults with sensory and motor impairments (PD included). This comprises Clinicians, Physical Therapists, Occupational Therapists, Trainers, Dance/ Fitness Instructors, and any other interested healthcare professional. Description Part II of the Adapted Tango as Therapy for Older Adults with and without Parkinson’s Disease, will build on principles learned in Part I. Additional information regarding the motor and sensory impairments of older adults with and without PD will be provided. Students will also learn scientific evidence and theories of neuroplasticity regarding the benefits of arts-based, creative exercise for patients. Students will learn both additional Argentine tango fundamentals, as well as skills from lessions 3-6 of the Adapted Tango Syllabus (out of 24 unique lessons). This class will also include opportunities for students to teach back basic Adapted Tango partnering exercises, and one or two dance steps, such that they can view how to incorporate the information into clinical practice. Objectives • To understand the mechanisms of neuroplasticity which may lead to beneficial effects of arts and musicbased exercise • To gain better proficiency at adapted tango fundamentals for partnering and moving to rhythms • To learn additional steps from the Adapted Tango Syllabus • To gain experience teaching adapted tango principles, exercises, and steps Busy? Attend This Workshop Online! Infection Control: Regulatory Practices & Updates Date Tuesday, March 10, 2015 Time 9:00 am – 4:00 pm Registration 8:30 am Location Center for Learning and Development, Building K OR Webinar Option Target Audience Infection control personnel in non-hospital settings such as physician offices, clinics, adult and child day care centers, schools, first responders, and all other interested health organizations Description This workshop will provide you with a standard medical approved curriculum (not dental or long term care) to meet the NC law requiring a designated staff member in each healthcare organization to attend and successfully complete an approved infection control program. The knowledge you gain from this workshop will enable you to maintain infection control standards in your facility. Objectives • Discuss Infection Control standards: 10A NCAC 41A.0206 as applied to various (medical) healthcare • Describe the epidemiology of infection control • Utilize the principles and practices of asepsis • Explain sanitation/disinfection/sterilization • Define standard precautions • Describe protective attire and barrier techniques • Identify engineering controls Instructor Brynne Beaver, BSN, RN, CIC Credits 0.55 CEUs/5.5 Contact Hours Fee $155.00 Pre-Registration (Before March 2) $170.00 Registration Breakfast and Lunch Provided Instructors Madeleine Hackney, PhD Daniel Arredondo, Tango Instructor Contact Jorge Rudko, Education Specialist 704.512.6576 Credits 0.6 CEUs / 6.0 Contact Hours Event #45095 Charlotte AHEC, as part of the NC AHEC system, is an approved provider by the North Carolina Board of Physical Therapy Examiners with regard to activities directly related to physical therapy for continued competence. NC Area Health Education Center is recognized by the Board of Certification, Inc. to offer continuing education for Certified Athletic Trainers. Fee $125.00 Pre-Registration (Before Feb. 24) $140.00 Registration Breakfast & Lunch Provided Contact Jorge Rudko Education Specialist 704.512.6576 Event #45093 Register online today at www.charlotteahec.org 11 AHEC ALLIED & PUBLIC HEALTH EDUCATION Parkinson’s and Adapted Tango Level 2 AHEC ALLIED & PUBLIC HEALTH EDUCATION Basic Spanish for Healthcare Professionals Date Wednesday, March 11, 2015 Part II of Oncology: Treating the patient at end of life and preventing burnout Time 8:30 am – 5:00 pm Date Thursday, March 12, 2015 Registration 8:00 am Time 4:30 pm – 7:45 pm Location Center for Learning and Development, Building K Registration 4:00 pm Location Center for Learning and Development, Building K Target Audience Healthcare professionals caring for Spanish speaking patients and their families Description This entry-level one-day intensive workshop covers the fundamentals needed to communicate effectively with Spanish-speaking patients and their families. This workshop will provide participants with Spanish questions and phrases with phonetic pronunciations and English translations. The first portion of the day is dedicated to the development of general Spanish communication skills and Latino cultural understanding. A variety of interactive learning techniques are used to build vocabulary and explore grammatical structure. The second part of the day is devoted to the practical application of Spanish in primary healthcare settings. Objectives At the end of the workshop, participants will be able to: • Describe and discuss cultural differences between Hispanics/Latinos and other Americans concerning healthcare beliefs • Create a foundation of vocabulary and basic terminology and phrases as related to healthcare professionals • Conduct a basic conversation with a Spanish speaking patient Instructor Jorge Rudko, Education Specialist Charlotte AHEC Credits 0. 7 CEUs / 7.0 Contact Hours The North Carolina AHEC Program is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. An application has been submitted for the Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to potentially receive up to 7.0 hours total Category I continuing education contact hours. Fee $125.00 Pre-Registration (Before Feb. 25) $140.00 Registration Breakfast and Lunch Provided Contact Gabriela Staley, Education Specialist 704.512.6596 Event #45097 12 Register online today at www.charlotteahec.org Target Audience Physical therapists, physical therapy assistants, occupational therapists, occupational therapy assistants, nurses, social workers, case managers and any other interested healthcare professional Description This course will address the stressful and difficult situation in treating patients at end of life or patients with a diagnosis that creates a “new normal”. Stages of grief will be explored as well as constructive hints for the therapist to protect themselves emotionally and spiritually. Ideas will be generated as to how to speak to patient’s families. Objectives At the end of the workshop, participants will be able to: • Identify and explore the stages of grief for the patient and the therapist. • Create statements of empathy and comfort for the patient and their families. • Analyze challenging patient case studies in regards to preventing therapist “burnout”. • Plan a tool kit for prevention of burnout. • Explain “whole hearted living” in regards to patient care. Instructor Jennifer Cline, PT, MS Credits0.3 CEUs/3.0 Contact Hours Charlotte AHEC, as part of the NC AHEC system, is an approved provider by the North Carolina Board of Physical Therapy Examiners with regard to activities directly related to physical therapy for continued competence. Request for pre-approval has been submitted to the North Carolina Board of Occupational Therapy. Fee $125.00 Pre-Registration (Before May 5) $140.00 Registration Dinner Provided Contact Jorge Rudko, Education Specialist 704.512.6576 Event #45098 Integrated Health & Wellness Date Tuesday, March 17, 2015 Time 9:00 am – 1:15 pm Registration 8:30 pm Location Center for Learning and Development, Building K OR Webinar Option Target Audience Licensed professional counselors, psychologists, social workers and all other interested healthcare professionals Description This workshop introduces medical professionals to an integrated approach of assessing health and wellness. The medical model encourages us to define health as the absence of disease. Unfortunately, this leads people with chronic illness to also define themselves by the disorder or disease. In this program you will discover that health transcends physical measures. You’ll explore the mind-bodyspirit dimensions of health and discuss positive psychology, mindfulness, and our resilience in the face of illness. Objectives • Develop a holistic-health view of the person based on mindfulness of spirituality, diet, physicality, calling and relationships • Use the “Circle of Life” assessment tool to subjectively assess our key areas of living • Understand methods of assessing and expanding key areas of our health • Appreciate the contribution of positive psychology to health and resilience • Perform a Virtue and Signature Strengths exercise to discover your unique and healthy approach to living Instructor Gary Uremovich, DMin, MPAS, PA-C, DFAAPA Credits 4.0 CEUs / 4.0 Contact Hours The North Carolina AHEC Program, a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. Application for Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) credit has been filed. Charlotte AHEC, as part of the NC AHEC system, is an approved provider by the North Carolina Board of Physical Therapy Examiners with regard to activities directly related to physical therapy for continued competence. Fee $ 125.00 Pre-Registration (Before March 10) $ 140.00 Registration Breakfast Provided Contact Chanyne Cupil, Project Coordinator 704.512. 6710 Event 45099 Children with Sensory Processing Differences Date Monday, March 23, 2015 Time 4:30 pm – 7:45 pm Registration 4:00 am Location Center for Learning and Development, Building K Target Audience Occupational Therapists, Occupational Therapy Assistants or any other healthcare provider who is interested and works with children Description This program will focus on addressing the sensory processing needs of children in home, childcare/school and community settings. Content will include current evidence-based ways of thinking about sensory processing and discussion of both individual and group intervention strategies. Objectives • Discuss how a child’s sensory processing capacities and a variety of contextual factors intersect to influence performance of self-care, play, and learning activities. • Identify ways in which everyday materials, routines, and people can be used to support interventions that address sensory processing needs in natural environments Instructor Linn Wakeford, M.S., OTR/L, Ph.D. Candidate Associate Professor Division of Occupational Science & Occupational Therapy UNC - Chapel Hill Credits 0.3 CEUs / 3.0 Contact Hours Request for preapproval has been submitted to the North Carolina Board of Occupational Therapy. The North Carolina AHEC Program is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. An application has been submitted for the Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialist (MCHES) to potentially receive up to 3.0 hours total Category I continuing education contact hours. Fee $110.00 Pre-Registration (Before March 16) $125.00 Registration Dinner Provided Contact Jorge Rudko, Education Specialist 704.512.6576 Event #45100 Register online today at www.charlotteahec.org 13 AHEC ALLIED & PUBLIC HEALTH EDUCATION Busy? Attend This Workshop Online! AHEC ALLIED & PUBLIC HEALTH EDUCATION Foundations of Professional Interpretation for Health and Human Services (Level II) Health Coaching: Motivating Patients to Set and Achieve Health Goals Date Wednesday, March 25, 2015 Date Thursday, March 26, 2015 Time 8:30 am – 5:00 pm Time 9:00 am - 12:15 pm Registration 8:00 am Registration 8:30 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience Participants must be bilingual and have completed Foundations of Professional Interpretation for Health and Human Services (Level I). Description This workshop is a continuation of Level I Interpreters Training with additional emphasis on interactive skill building sessions. This course is for individuals who are currently providing interpreter services in the healthcare setting. Objectives At the end of the workshop, participants will be able to: • Demonstrate skills for consecutive interpretation • Apply the interpreter’s Code of Ethics • Discuss challenging interpreting situations in health and human services Instructor Jorge Rudko, Education Specialist Charlotte AHEC Credits 0.7 CEUs / 7.0 Contact Hours Fee $175.00 Pre-Registration (Before March 18) $190.00 Registration Breakfast and Lunch Provided Contact Gabriela Staley, Education Specialist 704.512.6596 Event #45101 Target Audience Any interested healthcare professional Description Health coaching is a collaborative and personalized program that focuses on improving a patient or client’s health and wellness. The goal of health coaching is to reinforce an individual’s capacity to achieve short and long-term health goals. Health coaches interact with clients or patients oneon-one or within small groups. Health coaching can be done face-to-face, by telephone, instant messenger, email or with an online journal. This workshop will demonstrate how health coaching can impact s person’s health and wellness, teach you to identify barriers and help you encourage clients and patients to make behavioral changes that will ultimately improve their quality of life. Objectives Upon completion of this course, students will: • Define and differentiate types of health coaching within a variety of contexts. • Review the qualities needed to be an effective Health Coach. • Discuss the future need for health coaches within healthcare reform. • Introduce the Transtheoretical Model(TTM) approach to health and wellness coaching. • Identify effective communication techniques used in health coaching with an emphasis on Motivational Interviewing (MI). Instructor Gary R. Uremovich, DMin, MPAS, CHC, PA-C Credits 0.3 CEUs/3.0 Contact Hours NC Area Health Education Center is recognized by the Board of Certification, Inc. to offer continuing education for Certified Athletic Trainers. The North Carolina AHEC Program is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. An application has been submitted fir the Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to potentially receive up to 3.0 hours total Category I continuing education contact hours. Fee $85.00 Pre-Registration (Before March 19) $110.00 Registration Breakfast Provided Contact Chanyne Cupil Project Coordinator 704.512.6710 Event #45295 14 Register online today at www.charlotteahec.org Emotional Intelligence: Discover Your Style Date Thursday, March 26, 2015 Time 4:00 pm – 8:15 pm Registration 3:30 pm Location Center for Learning and Development, Building K Date Tuesday, April 14, 2015 Time 9:00 am – 4:30pm Registration 8:30 am Location Center for Learning and Development, Building K Target Audience Physical Therapists, physical therapy assistants, nurses, case managers, social workers, and any other interested healthcare professional Target Audience Health Educators, public health professionals, case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Description Today’s healthcare environment is changing on a daily basis, and thus the role of physical therapists in the hospital setting has to change. This course will dive into current healthcare changes as well as presenting an organized way in which therapists can manage their case load in a hospital setting. Prioritization and communication with the interdisciplinary team will be addressed. Description This introductory class will provide a foundation for a basic understanding of Emotional Intelligence using The Enneagram Approach™. Through descriptions of the nine different personality styles, this course will provide an overview of the personality styles, including motivations, strengths and challenges. Movie clips will be used to illustrate each style. Objectives The participant will: • Prioritize patient care based on diagnosis and a tiered system • Manage referrals with ideas to communicate more effectively with the interdisciplinary team. • Evaluate therapist role in the hospital historically, currently, and predict future roles. • Discuss use of evidence-based practice and assessment tools for assisting in discharge planning and proper decision making for next level of care. Practical applications for leaders and providers in the healthcare setting will be discussed. Participants will discover their emotional intelligence style and gain insights into the diverse perspectives of their coworkers, patients and clients. Improving emotional intelligence will result in a better working environment, reduce conflict and improve your personal and professional relationships. The Essential Enneagram written by Dr. David Daniels, MD, clinical professor of psychiatry and behavioral sciences of the Stanford Medical School will be provided to attendees. An online test will be made available to participants to allow them to identify and explore their Enneagram Style in preparation for the workshop. Instructor Katie Tasillo, PT, DPT Jen Cline, PT, MS Credits 0.4 CEUs/4.0 Contact Hours Charlotte AHEC, as part of the NC AHEC system, is an approved provider by the North Carolina Board of Physical Therapy Examiners with regard to activities directly related to physical therapy for continued competence. Fee $125.00 Pre-Registration (Before March 19) $140.00 Registration Dinner Provided Contact Jorge Rudko, Education Specialist 704.512.6576 Event #45103 Instructor Anne Geary, IEA – Accredited Teacher Credits 6.0 Contact Hours / 0.6 CEUs The North Carolina AHEC Program is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. An application has been submitted for the Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to potentially receive up to 6.0 hours total Category I continuing education contact hours. Fee $140.00 Pre-Registration (Before April 7) $165.00 Registration Registration fee includes book Breakfast & Lunch Provided Contact Jorge Rudko, Education Specialist 704.512.6576 Event #45102 Register online today at www.charlotteahec.org 15 AHEC ALLIED & PUBLIC HEALTH EDUCATION Volume Management: Balancing Hospital and Professional Culture to Promote Necessary Patient Care AHEC ALLIED & PUBLIC HEALTH EDUCATION Guiding Behavior Change through Evidence based Health Coaching! (Presented by The National Society of Health Coaches) Important information you will want to know! Medical Terminology for Interpreters - Basic Glossary of Anatomy Terms Date Thursday, April 16, 2015 Time 9:00 am – 1:15 pm Dates Friday, April 24, 2015 & Friday, May 1, 2015 Registration 8:30 am Time 8:30 am – 5:00 pm Location Center for Learning and Development, Building K Registration 8:00 am Location Center for Learning and Development, Building K Target Audience Any interested healthcare professional Description Description: Make the paradigm shift in thinking from our traditional approach with patients to that of “real” patient engagement! This popular Seminar introduces you to the use of Evidence-based Health Coaching (EBHC) with a taste of motivational interviewing for healthcare settings. You’ll learn what EBHC is, how it works to change health behavior, why it’s so successful and why our traditional methods have fallen short! MATERIALS: Program Manual (Allows for further selfstudy and optional testing to toward NSHC Health Coach Certification or a Certificate of Completion! ObjectivesVisit www.charlotteahec.org for detailed objectives Instructor Gary R. Uremovich, DMin, MPAS, CHC, PA-C Credits 0.4 CEUs/4.0 Contact Hours NC Area Health Education Center is recognized by the Board of Certification, Inc. to offer continuing education for Certified Athletic Trainers. The North Carolina AHEC Program is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. An application has been submitted fir the Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to potentially receive up to 4.0 hours total Category I continuing education contact hours. Fee $200.00 Pre-Registration (Before April 2) $275.00 Registration Price includes program manual Breakfast Provided Target Audience Participants must be fluent in English and Spanish. It is recommended but not required that Level I and Level II Interpreters Training courses be taken prior to taking this class. Description This course is designed for fluent bilingual individuals who are currently providing interpreter services in the healthcare setting or are in the process of beginning to work as interpreters. This training has an additional emphasis on medical terminology. Objectives At the end of the workshop, participants will be able to: • Identify English and Spanish terms for human body parts, systems, diseases and treatments for disorders using both formal and colloquial terminology • Understand the educational requirements to become a healthcare professional • Pronounce, spell, and define terms relating to the diagnosis, pathology and treatment of disorders of the body system • Recognize frequently used abbreviations • Identify traditional folk remedies or beliefs that may impact client compliance with treatment Instructor María Vélez, MS Charlotte AHEC Credits 1.4 CEUs / 14.0 Contact Hours Charlotte AHEC Fee $250.00 Pre-registration (before April 17) $265.00 Registration Breakfast Provided Contact Gabriela Staley, Project Coordinator 704.512.6596 Contact Gabriela Staley, Education Specialist 704.512.6596 Event # Event#45107 16 45296 Register online today at www.charlotteahec.org Connect Online! Webinar Option Available! Date Tuesday, May 5, 2015 Digital Imaging Updates 2015 Time 5:00 pm – 8:15 pm Date Monday, May 11, 2015 Registration 4:30 pm Time 4:30 pm – 7:45 pm Location Center for Learning and Development, Building K Registration 4:00 pm Location Center for Learning and Development, Building K OR Webinar Option Target Audience Healthcare professionals caring for Spanish speaking patients and their families in a radiology environment. Description This class is designed to provide training and practice of terminology as well as phrases used by the radiology professional in an effort to enhance communication when working with Latino patients and their families. Objectives • Correctly pronounce basic Spanish words • Describe and discuss cultural differences between Hispanics/Latinos and other Americans concerning healthcare • Create a foundation of vocabulary and basic terminology and phrases as related to the radiology setting • Direct patients in various positions using polite Spanish commands Instructor Jorge Rudko, Education Specialist Charlotte AHEC Credits 0.3 CEUs / 3.0 Contact Hours Application for credit will be made to the American Society of Radiologic Technologist (ASRT) for Category A continuing education credit Fee $95.00 Pre-Registration (Before April 28) $110.00 Registration Contact Gabriela Staley, Education Specialist 704.512.6596 Event #45136 Target Audience Radiologic science professionals and other interested healthcare professionals Description This presentation explores the development and refinement of digital imaging technology and the impact the technology has on the medical imaging professional. In addition, this lecture explores the need for continuing education prior to and following the implementation of digital imaging systems into radiology departments. Objectives • Describe current digital imaging equipment used for projection radiography • Identify the image processing factors controlling image appearance • Describe the fundamental principles of exposure. • Compare dynamic range to exposure latitude as it applies to digital imaging equipment • Compare screen/film exposure principles to digital exposure principles • Describe how to develop exposure factors for digital imaging equipment that may result in lower patient exposure Instructor Andrew Woodward, MA, RT(R)(CT)(QM) UNC - Chapel Hill Division of Radiologic Science Department of Allied Health Sciences Credits 0.3 CEUs/3.0 Contact Hours Application for credit will be made to the American Society of Radiologic Technologists (ASRT) for Category A continuing education credit. Fee $95.00 Pre-Registration (Before May 4) $110.00 Registration Contact Chanyne Cupil, Project Coordinator 704.512. 6710 Event #45137 Register online today at www.charlotteahec.org 17 AHEC ALLIED & PUBLIC HEALTH EDUCATION Spanish for the Radiology Healthcare Professional AHEC ALLIED & PUBLIC HEALTH EDUCATION Treating the Patient with Traumatic Injuries: Complex but Satisfying! Parkinson’s Disease: New Perspectives from Clinical Research Date Wednesday, May 13, 2015 Date Thursday, May 13, 2015 Time 4:00 pm – 8:15 pm Time 4:30 pm – 7:45 pm Registration 3:30 pm Registration 4:00 pm Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience Physical therapists, physical therapy assistants, nurses, occupational therapists, occupational therapy assistants Description This course will give the participant a background in the medical issues of the patient with complex traumatic injuries as well as solid and creative ideas to treat this patient population in terms of mobility and discharge planning. Objectives The participant will: • Identify trauma classification and how patients are triaged and treated • Examine spine, abdominal, and head trauma and the impact on physical function • Construct a thorough approach to the patient with trauma using the four practice patterns • Solve challenging patient case studies in regards to transfer training and discharge planning • Integrate differential diagnosis: the therapist assisting the medical team Instructor Jennifer Cline, PT, MS Credits 0.4 CEUs/4.0 Contact Hours Charlotte AHEC, as part of the NC AHEC system, is an approved provider by the North Carolina Board of Physical Therapy Examiners with regard to activities directly related to physical therapy for continued competence. Request for preapproval has been submitted to the North Carolina Board of Occupational Therapy. Fee $125.00 Pre-Registration (Before May 6) $140.00 Registration Dinner Provided Contact Gabriela Staley, Project Coordinator 704.512.6596 Event # 45143 Target Audience Physical Therapists & Physical Therapy Assistants Description This workshop provides information about the latest clinical research on differential diagnosis, assessment, and treatment of individuals with Parkinson disease (PD). All levels of the ICF model (pathophysiology, impairments, activity limitations, and participation restrictions) are addressed. The main emphasis of the workshop is on movement problems associated with PD, with discussion of specific intervention ideas and case examples. Objectives Upon completion of this program, the participant should be able to: • Summarize major research findings concerning pathophysiology, impairments, activity limitations, and participation restrictions in individuals with PD • Discuss medical management of individuals with PD, including differential diagnosis, medications, and surgery • Describe and/or demonstrate use of tests and measures appropriate for the evaluation of individuals with PD • Discuss interventions for individuals with PD, including application of motor learning principles and specific suggestions for various stages of disease progression • Given a case example, participate in group problem solving to select assessment tools and design an appropriate intervention program Instructor Vicki Mercer, PT, PhD Credits 0.3 CEUs/3.0 Contact Hours Charlotte AHEC, as part of the NC AHEC system, is an approved provider by the North Carolina Board of Physical Therapy Examiners with regard to activities directly related to physical therapy for continued competence. Fee $110.00 Pre-Registration (Before May 6) $125.00 Registration Dinner Provided Contact Jorge Rudko, Education Specialist 704.512.6576 Event #45151 18 Register online today at www.charlotteahec.org Great Relationships - The Enneagram Approach Dates Friday, May 29, 2015 & Saturday, May 30, 2015 Time 9:00 am – 5:00 pm (Friday) 8:00 am – 4:00 pm (Saturday) Registration 8:30 am (Friday) & 7:30 am (Saturday) Location Center for Learning and Development, Building K Target Audience Occupational Therapists, Occupational Therapy Assistants, Physical Therapists, Physical Therapy Assistants, SpeechLanguage Pathologists, Psychologists, Social Workers, Case Managers or other healthcare professionals who work with developmentally delayed individuals toddlers through adults or any patient population who may have Autism, PDD, Developmental Delays, Sensory Processing Disorders and/or ADHD Infancy through Adult. Description This workshop will focus on underlying causes of challenging behavior that impact performance and functional outcomes. Clinicians will learn how to differentiate between the sensory processing problems and the behavioral/emotional problems in order to develop an integrated approach to intervention. We will specifically address visual and vestibular processing disorders that impact social skills and school performance as the key to designing effective, integrated treatment for improved sensory processing, motor skills and behavior. Through extensive video case analysis of infants, toddlers, school age children and adults, this course examines sensorymotor development and its role in the development of attention, learning and behavior. This course will create a paradigm shift and give participants a “new lens” with which they can assess clients. Participants will learn to assess the subtle motor and sensory deficits that may be contributing to attention, motor and behavioral challenges, and most importantly, will learn concrete strategies and treatment techniques to apply immediately. Instructor Debra Dickson, RPT Credits 1.3 CEUs/13.0 Contact Hours Charlotte AHEC, as part of the NC AHEC system, is an approved provider by the North Carolina Board of Physical Therapy Examiners with regard to activities directly related to physical therapy for continued competence. Request for preapproval has been submitted to the North Carolina Board of Occupational. Fee $275.00 Pre-Registration (Before May 22) $300.00 Registration Contact Chanyne Cupil, Project Coordinator 704.512.6710 Event # Date Thursday, June 4, 2015 Time 9:00 am – 4:30 pm Registration 8:30 am Location Center for Learning and Development, Building K Target Audience Health Educators, public health professionals, case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Description Relationships are one of the most rewarding?as well as the most frustrating aspects of our existence. Whether in intimate or work settings, the quality of our relationships has an enormous impact on the quality of our lives, on our selfesteem, and on our careers. The Enneagram can help us tremendously in understanding our relationships. It is a remarkable system of nine basic personality types that sheds light on the most important psychological dynamics in our personality, as well as on deeper spiritual yearnings. Each type has its own set of strengths, vulnerabilities, and perceptions of the world. Through Panel interviews, participants will be guided to use the Enneagram as an immensely practical way to understand their relationships with others, both intimate and professional. There will be discussion around the communication between different personality types and how the types affect our main motivations. ObjectivesVisit www.charlotteahec.org for detailed objectives Instructor Anne Geary, IEA – Accredited Teacher Credits 6.0 Contact Hours / 0.6 CEUs The North Carolina AHEC Program is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. An application has been submitted for the Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to potentially receive up to 6.0 hours total Category I continuing education contact hours. Fee $140.00 Pre-Registration (Before May 25) $165.00 Registration (Registration fee includes Book, Breakfast & Lunch) Contact Jorge Rudko, Education Specialist 704.512.6576 Event #45156 45297 Register online today at www.charlotteahec.org 19 AHEC ALLIED & PUBLIC HEALTH EDUCATION Is it Sensory? Or is it Behavior? Assessment and Intervention Tools for OTs, PTs, and SLPs (2-Day Workshop) AHEC ALLIED & PUBLIC HEALTH EDUCATION Health Literacy: Evaluating Patient Literature through a Health Literacy Lens Date Wednesday, June 17, 2015 Time 9:00 am – 12:15 pm Registration 8:30 am Location Center for Learning and Development, Building K Target Audience Any interested healthcare professional Description Patient access to healthcare is changing, so we must too. As we take a fresh look at the patient-centered home and the changing demographics of our patient populations, let’s also review our patient literature to ensure the language, images, and focus are relevant, timely, and manageable to encourage patient compliance and better outcomes through self-care/ preventative health education. Objectives • Explore the relationship between health literacy and health outcomes • Edit and review documents using the Patient Education Materials Assessment Tool for Printable Materials (PEMAT) • Analyze patient and provider materials based on target audience • Discuss case study examples of patient outcomes and how patient materials hindered or helped with patient self-care management Instructors Holly Blackman, MEd Kelly Blasky, MPH Kerry Burch, MPH Laura Magennis, RN Credits 0.3 CEUs/3.0 Contact Hours The North Carolina AHEC Program is a designated provider of continuing education contact hours (CECH) in health education by the National Commission for Health Education Credentialing, Inc. An application has been submitted for the Certified Health Education Specialists (CHES) and/or Master Certified Health Education Specialists (MCHES) to potentially receive up to 3.0 hours total Category I continuing education contact hours. Fee $85.00 Pre-registration (Before June 10) $100.00 Registration Contact Chanyne Cupil, Project Coordinator 704.512. 6710 Event # 45298 20 Register online today at www.charlotteahec.org Online Workshop! Basic Spanish for Healthcare Professionals (8-part Series) Location Charlotte AHEC eLink (Online Course) www.charlotteahec.org Target Audience Any professional health care provider that would like to learn basic Spanish Description This ongoing and self-paced course will provide an introduction to basic Spanish. Some of the units include conversations that take place in the Reception Area, Intake, the Pharmacy, Ambulance, the Emergency Room, and Hospital Discharge. The lessons are divided in eight separate modules including one dedicated to cultural differences. Objectives Greetings, farewells, introducing yourself, personal pronouns, formal vs. informal, articles and genders, Spanish speaking nationalities, common medical professions, physical descriptions and personalities, colors, relationships, the reception area, vocabulary, asking questions, making appointments, days of the week, months of the year, time, hospital intake and discharge, common diseases, the pharmacy, instructions, medications, ambulance and emergency room, services, accidents, basic Spanish verbs, and Latino culture are just some of the things that you will learn in this course! Participant Requirements: In order to advance from one unit to another, students will have three opportunities to pass each module quiz at 100%. To receive course credit and a certificate, the eight modules must be completed. Instructor Jorge Rudko, Education Specialist Charlotte AHEC Credits 0.2 CEUs/2.0 Contact Hours Fee$80.00 Contact Jorge Rudko, Education Specialist 704.512.6576 Event #38106 How to Work with an Interpreter Location Charlotte AHEC eLink (Online Course) www.charlotteahec.org Target Audience All professional health care providers that work with nonEnglish-speaking patients Description This module covers tips of experienced medical interpreters on how clinicians and interpreters can work together for the benefit of their patients. Using a trained medical interpreter results in more accurate diagnoses and better patient compliance. Trained medical interpreters are consistently better at facilitating communication between non-Englishspeaking patients and providers than patients’ relatives and children, who are often unreliable in interpreting complex or sensitive medical information. Objectives Upon completion of this module, participants will be able to: • Utilize the principles of Accuracy, Impartiality, Advocacy, and Cultural Awareness in communicating with non-English speaking patients • Understand the importance of conducting a brief preconsultation conference • Describe the importance of the clarification process • Recognize the importance of bridging the patientprovider cultural gap Instructor Jorge Rudko, Education Specialist Charlotte AHEC Credits 0.1 CEUs / 1.0 Contact Hours Fee$20.00 Contact Jorge Rudko, Education Specialist 704.512.6576 Event #35771 Use your MyAHEC account to obtain workshop handouts. Be sure to sign up for your MyAHEC account today. Don’t wait! My AHEC is an online service of the North Carolina Area Health Education Centers (NC AHEC) Program providing personalized services and resources to North Carolina’s health care professionals. Visit http://myahec.org to create an account! Why sign up for an account? • Create a personalized continuing education record! • Allows MYAHEC account holders to track their personal continuing education and credit history. • Print transcripts, check your registrations for upcoming continuing education events and download related documents • Search the NC AHEC continuing education calendar for upcoming NC AHEC continuing education events Who can create a MyAHEC account? MyAHEC accounts are available to health care professionals, residents and students who live or work in North Carolina and to individuals who have taken NC AHEC continuing education courses. MyAHEC Register online today at www.charlotteahec.org 21 AHEC ALLIED & PUBLIC HEALTH EDUCATION Online Workshop! AHEC BEHAVIORAL HEALTH EDUCATION AHEC BEHAVIORAL HEALTH EDUCATION Ethics: Revamped, Revived and Energized Date Thursday, January 29, 2015 Time 9:00 am – 1:15pm Registration 8:30 am Location Center for Learning and Development, Building K Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Description This experiential training takes a unique approach to learning about and discussing ethical principles. Just because it’s a required training for many of our professions doesn’t mean it can’t be fun! Real life scenarios will be elicited from participants, we’ll draw upon current events, use movies, role plays and a variety of fun and entertaining experiential activities to put a whole new spin on this topic. This is not a sit back and relax style of training. Come prepared for an exciting experience! We will discuss present day ethical challenges and participants will walk away with new perspectives and applicable strategies. Objectives • Develop critical thinking skills to aid in recognizing ethical dilemmas • Discuss how professional and personal lives unavoidably blend particularly in today’s age of social media • Experience ethical situations from alternate perspectives • Learn strategies to utilize when, not if, ethical dilemmas impact your work Instructor Stephanie Glickman, MSW, LCSW Credits 0.4 CEUs/ 4.0 Clock Hours NBCC 4.0 Contact Hours of (Category A) North Carolina Psychologists Fee $85.00 Pre-Registration (Before Jan 22) $100.00 Registration Breakfast Provided Contact Gabriela Staley, Education Specialist 704.512.6596 Event #45280 Busy? Attend This Workshop Online! Autism Spectrum Disorder: Implications of Current Research for Providers Date Wednesday, February 4, 2015 Time 5:30 pm – 8:45pm Registration 5:00 pm Location Center for Learning and Development, Building K OR Webinar Option Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Description This workshop provides information on current research in the study of ASD, including topics such as risk factors, medical correlates, genetic factors, and brain development. The importance of early identification of development concerns and referral for evaluation is highlighted, given the evidence base for the efficacy of early intervention: current screening tools are also described. Methods of early intervention are discussed in reference to the physician’s role in advising parents. Finally, a case study is presented, providing a view of ASD presentation across development and guidance in communication with parents. Objectives • Learn current research related to risk factors, medical correlates, and early developmental progression of ASD • Recognize the importance of early identification and referral for developmental concerns • Gain knowledge about specific screeners for ASD • Improve communication skills with parents about ASD referrals, diagnosis, and treatment • Identify key referral sources and local agencies that support families and serve young children with ASD Instructors Joyce J. Lum, PhD. Kristin Hodgson, PhD. Daniel R. Neuspiel, MD, MPH Nancy Popkin, MA Dianne Alexander, PhD Credits 0.3 CEUs/ 3.0 Clock Hours NBCC 3.0 Contact Hours of (Category A) North Carolina Psychologists Fee $85.00 Pre-Registration (Before January 28) $100.00 Registration Dinner Provided Contact Chanyne Cupil, Project Coordinator 704.512.6710 Event #45281 22 Register online today at www.charlotteahec.org Fighter! A Trauma Informed Care Approach (Based On A True Story) Date Thursday, February 26, 2015 Date Friday, February 27, 2015 Time 9:00 am – 4:30pm Time 9:00 am – 1:15 pm Registration 8:30 am Registration 8:30 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Description Family violence is likely one of the most common, and yet challenging, issues that clinicians encounter. Mental health and substance abuse issues highly co-occur with traumarelated experiences and interpersonal violence histories. Regardless of the setting in which they work, clinicians must have a working knowledge of the foundations of trauma and interpersonal violence and tools to effectively assess and treat individuals. Additionally, competency in differential diagnosis, evidence-based models of treatment, and applying treatment in a trauma-informed, culturally-competent framework is needed. This program will provide information and tools to understand, assess, and treat problems related to family violence from a trauma-informed perspective. Description Trauma Informed Care is an organizational structure and treatment framework that involves understanding, recognizing, and responding to the effects of all types of trauma. Trauma Informed Care also emphasizes physical, psychological and emotional safety for both consumers and providers, and helps survivors rebuild a sense of control and empowerment. No one is immune to the impact of trauma. Trauma affects the individual, families, and communities by disrupting healthy development, adversely affecting relationships, and contributing to mental health issues including substance abuse, domestic violence, and child abuse. Objectives • Define trauma, trauma-informed care, and the various forms of interpersonal violence; • Explain the impact of trauma from a cognitive, neurobiological/physiological, clinical, and ecological perspective; • Discuss trauma and its comorbid conditions and disorders; Utilize interactive technologies for participant collaboration during learning process Instructor Kelly Grave, PhD, is the Executive Director of the Center for Behavioral Health and Wellness at North Carolina A&T State University and an Associate Professor in the Department of Human Development and Services, as well as the Director of Community Innovations and Research, PLLC. Credits 0.6 CEUs/ 6.0 Clock Hours NBCC 6.0 Contact Hours of (Category A) North Carolina Psychologists Application has been made to the NCSAPPB for SS Credit Fee $125.00 Pre-Registration (Before Feb 19) $140.00 Registration Breakfast & Lunch Provided Objectives • Understand the impact of trauma on clients, coworkers, friends, family, and even ourselves. • Describe a compassionate and supportive community. • Define the statement “What happened to you instead of what’s wrong with you” • Examine different groups and 1-1 sessions Instructor Joseph Swafford Peer Support Specialist. Senior Level Nonviolent Crisis Intervention Instructor Lead Trauma Informed Care Instructor Credits 0.4 CEUs/ 4.0 Clock Hours Fee: $85.00 Pre-Registration (Before Feb 20) $100.00 Registration Breakfast Provided Contact Jorge Rudko, Education Specialist 704.512.6576 Event #45282 Contact Chanyne Cupil, Project Coordinator 704.512.6710 Event #44964 Register online today at www.charlotteahec.org 23 AHEC BEHAVIORAL HEALTH EDUCATION Responding to Family Violence: Evidence-Based Approaches for Practice AHEC BEHAVIORAL HEALTH EDUCATION Brain Development and the Effects of Maltreatment on Development Fundamentals of Clinical Supervision (Five-Day Workshop) Date Thursday, March 2, 2015 Dates March 2 – 6, 2015 Time 9:00 am – 4:30pm Registration 8:30 am Location Center for Learning and Development, Building K Participants must attend all five days from March 2 - 6, 2015 from 9:30 am to 4:30 pm, each day, in order to receive credit (No partial credit will be given). Time 9:30 am – 4:30pm Registration 9:00 am Location Center for Learning and Development, Building K Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Description Participants will learn how brain cells network with other brain cells through one’s life experiences and how deprivation of those experiences impact on the child’s development. Maltreatment, stress or trauma also has a major impact on the child’s functioning and development. Participants will gain information to help them understand the behaviors of children, particularly when they have been maltreated and/or diagnosed with attention deficit disorder, conduct disorder, borderline personality disorder and childhood bipolar disorder. Odds are often stacked against a child who has experienced maltreatment, stress or trauma in their life. Resiliency is a concept that may provide the hope practitioners can use to build a network of protective factors around the child so their life’s outcomes can be successful. Objectives • Explain basic brain development in infants, schoolaged children and adolescent; • Describe the relationships between brain development and child maltreatment, stress and/or trauma; • Define resiliency and identify risk and protective factors in a child’s life to build success into their outcomes in life. Target Audience This course is designed to meet the instructional guidelines for marital and family therapy (MFT) supervision, AAPC and CPSP Diplomate, Licensed Professional Counselor Supervisor (LPCS), and Licensed Marriage and Family Therapist Supervisor (LMFTS). Description This course provides an overview of the theory, research and practice of clinical supervision, and teaches the fundamentals of clinical supervision. It is designed to meet the instructional guidelines for marital and family therapy (MFT) supervision, AAPC and CPSP Diplomate, Licensed Professional Counselor Supervisor (LPCS), and Licensed Marriage and Family Therapist Supervisor (LMFTS). It does that through the interplay of three modalities of active learning: didactic presentation, reflective interaction, and the supervised experience of actual supervisory practice. Some assignments will be specific to the type supervisory credential the student is seeking. This course meets the specifications for MFT Supervision courses necessary for the Approved Supervisor designation by the American Association for Marriage and Family Therapy (AAMFT). ObjectivesVisit www.charlotteahec.org for detailed objectives Instructor(s) Maria L. Boccia, Ph.D., D.Min. AAMFT-Approved Supervisor LMFT, LPC, AASECT-certified sex therapist, ABCST-certified sex therapist James W. Pruett, Ph.D., D.Min. AAMFT-Approved Supervisor CCE-Approved Clinical Supervisor, CFBPPC LPC, LMFT LPCS, LMFTS, AAPC Diplomate, CPSP Diplomate Instructor Kathy Johnson, MS Former Clinical Assistant Professor UNC Chapel Hill, School of Social Work, Jordan Institute for Families Credits 0.6 CEUs/ 6.0 Clock Hours NBCC 6.0 Contact Hours of (Category A) North Carolina Psychologists Fee: $125.00 Pre-Registration (Before Feb. 23) $140.00 Registration Breakfast & Lunch Provided Credits 3.0 CEUs/ 30.0 Clock Hours NBCC 30.0 Contact Hours of (Category A) North Carolina Psychologists Fee $750.00 Pre-Registration (Before Feb 23) $800.00 Registration One textbook will be provided Breakfast & Lunch Provided Contact Gabriela Staley, Education Specialist 704.512.6596 Event #44966 Contact Chanyne Cupil, Project Coordinator 704.512.6710 Event # 24 Register online today at www.charlotteahec.org 44967 Date Thursday, March 5, 2015 Mindful Self-Compassion Workshop Including Oneself in the Circle of Compassion Time 9:00 am – 4:30pm Date Friday, March 6, 2015 Registration 8:30 am Time 9:00 am – 4:30 pm Location Center for Learning and Development, Building K Registration 8:30 am Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Description ObjectivesVisit www.charlotteahec.org for detailed objectives Instructor Laurie J. Abounader, MA, CIRS-A Credits 0.6 CEUs/ 6.0 Clock Hours NBCC 6.0 Contact Hours of (Category A) North Carolina Psychologists Fee $125.00 Pre-Registration (Before Feb 26) $140.00 Registration Breakfast & Lunch Provided Contact Gabriela Staley, Education Specialist 704.512.6596 Event #44968 LocationTBD Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, certified health education specialist and other health care professionals Description The Mindful Self-Compassion (MSC) Workshop introduces participants to skills and practice that draw from the empirically-supported 8-week training program, also taught in a five-day intensive format, which is based on the research of Kristin Neff, PhD and clinical expertise of Christopher Germer, PhD. MSC teaches core principles and practices that support participants in responding to difficult moments in their lives with greater kindness, care and understanding. Self-compassion can support emotional strength and resilience, enhancing our ability to admit out shortcomings, motivate ourselves with kindness, forgive ourselves when needed, relate wholeheartedly to others, and be more authenically ourselves. Rapidly expanding research demonstrates that selfcompassion is strongly associated with emotional wellbeing, less anxiety, depression and stress, maintenance of healthy habits such as diet and exercise, and satisfying personal relationships. Objectives • Identify elements of Mindful Self-Compassion • Practice Mindful Self-Compassion meditations • Employ skills to use Mindful Self-Compassion in daily life • Identify benefits of using Mindful Self-Compassion practices to reduce caregiver fatigue • Describe trends in research related to Mindful SelfCompassion Instructor Elizabeth Morse Spiritual Care Manager Carolinas Rehabilitation Carolinas HealthCare System Credits 0.6 CEUs/ 6.0 Clock Hours NBCC 6.0 Contact Hours of (Category A) North Carolina Psychologists Fee $125.00 Pre-Registration (Before Feb 27) $140.00 Registration Breakfast & Lunch Provided Contact Jorge Rudko, Education Specialist 704.512.6576 Event # 44969 Register online today at www.charlotteahec.org 25 AHEC BEHAVIORAL HEALTH EDUCATION Elder Abuse AHEC BEHAVIORAL HEALTH EDUCATION Best Practices in Christian Counseling New Workshop! Date Monday, March 9, 2015 Time 9:00 am – 4:30 pm Registration 8:30 am Motivational Interviewing and Medication Adherence: A Person-Centered Approach to Achieve Healthier Outcomes Location Center for Learning and Development, Building K Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Description There is an increasing evidence base that supports a positive relationship between religiosity and mental health. Some research, since 2000, demonstrates that higher levels of religious involvement are positively associated with measures of psychological well-being, such as life satisfaction, happiness, higher morale and less depression, suicidal idealization and substance use/abuse. Current trends suggest that Christian mental health providers are seeking paradigms that are consistent with their values and those of their clients within accepted standards of practice. This workshop will focus on how to help clients with a devout Christian value system to use their beliefs in overcoming life obstacles during the counseling process. The use of biblical philosophies will be incorporated as a means to help. Objectives Upon completion of this module, participants will be able to: • Examine guidelines for assessing the theology of clients seeking Christian oriented counseling. • Discuss useful ways of incorporating scripture in the context of counseling individuals. Instructors Gabriel L. ‘Gabe’ Rogers, PhD, LPC The Angel Gabriel Credits 0.6 CEUs/ 6.0 Clock Hours NBCC 6.0 Contact Hours of (Category A) North Carolina Psychologists Fee $125.00 Pre-Registration (Before March 2) $140.00 Registration Breakfast & Lunch Provided Contact Gabriela Staley, Education Specialist 704.512.6596 Event # 45283 Dates Tuesday, March 10, 2015 & Wednesday, March 11, 2015 (Must attend both days to receive credit) Time 9:00 am – 4:30 pm Registration 8:30 am Location Center for Learning and Development, Building K Target Audience Licensed clinical social worker supervisors, licensed professional counselor supervisors, clinical social workers, licensed professional counselors, clinicians, nurses, pharmacists, other interested persons and healthcare professionals Description This workshop will focus on learning the fundamentals of Motivational Interviewing and how to apply it specifically to medication adherence in a variety of settings and with diverse individuals. Objectives At the end of this workshop, participants will: • Explain NIANA Scope and Standards of Practice • Discuss behavior change strategies as related to medication adherence • Define Nursing Informatics role in IT and can identify at least 3 roles based on ANA Scope and Standards of Practice • Gain knowledge about Motivational Interviewing o What is Motivational Interviewing? o Where does it come from? o Does it work (evidence base)? • Learn specific Motivational Interviewing skills related to medication adherence and review the 4 processes of Motivational Interviewing. • Observe and practice Motivational Interviewing skills Instructors Carol Golin, MD, Associate Professor of Medicine, UNC Chapel Hill Kemi Amola, PhD, LPC, Research Associate, UNC Chapel Hill Steve Bradley-Bull, MEd, LPC, Research Associate, UNC Chapel Hill Credits 1.2 CEUs/12.0 Clock Hours NBCC 12.0 Contact Hours of (Category A) North Carolina Psychologists 12.0 CNE Contact Hours Fee $250.00 Pre-Registration (Before March 3) $265.00 Registration Breakfast & Lunch Provided Contact Chanyne Cupil, Project Coordinator 704.512.6710 Event #44970 26 Register online today at www.charlotteahec.org Critical Time Intervention Date Friday, March 13, 2015 Date Thursday, March 12, 2015 Time 9:00 am – 4:30 pm Time 9:00 am – 4:30 pm Registration 8:30 am Registration 8:30 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience Child Welfare professionals, social workers, case managers, psychologists, licensed professional counselors, mental health professionals, human service providers, foster parents, adoptive parents, kinship providers, and others caring for or working with young children ages birth to five Description Recent research has made it increasingly clear that adverse experiences during the period of birth to five years have an enduring impact on the developing brain and body. This two-part training is an introduction to toxic stress and ways young children can be protected by caring early relationships. The first unit introduces the topic of “toxic stress” and its impact; the second unit explores some ways parents and caregivers can protect and heal children from these effects through responsive relationships. Unit 1: Toxic Stress and Early Brain Development Unit 2: Buffering Stress through Responsive Relationships Objectives • Understand the effect trauma has on the physical development of a young child’s brain • Understand the behaviors exhibited by traumatized young children • Learn ways to intervene with traumatized children to support the child’s social emotional and overall developmental progress and ease traumatic symptoms in child • Gain knowledge about how parenting a traumatized child is different from parenting a typically developing child with a non-traumatic history • Understand that the behaviors exhibited by traumatized children are not purposefully exhibited to upset others, but are involuntary responses to trauma’s effects on their brains. Instructors Lindsey Moss, MSW, LCSW Laverne Fesperman, MSW, LCSW Anna George, LPC Valerie Glascock, LPA Credits 0.6 CEUs/ 6.0 Clock Hours NBCC 6.0 Contact Hours of (Category A) North Carolina Psychologists Fee $125.00 Pre-Registration (Before March 5) $140.00 Registration Breakfast & Lunch Provided Contact Gabriela Staley, Education Specialist 704.512.6596 Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Description Critical Time Intervention (CTI) is an intensive case management model designed for persons with mental illness who are homeless or at risk of homelessness, or who are making the critical transition from an institutional to community setting. CTI is a SAMHSA evidence-based practice with demonstrated outcomes in reducing nights of homelessness and hospitalizations. It is time-limited and phase-based, lasting up to nine months and consisting of three phases. CTI is delivered by a team that is led by a licensed clinician. The model focuses on six key areas: access to mental health, substance abuse and medical care; housing; benefits; money management; independent living skills; and family and social connections. This workshop will provide an introduction to CTI and review potential of the model to fill service gaps in the NC mental health system. Objectives Upon completion of this workshop, participants should be able to: • Describe the CTI model and who may benefit from it • Examine clincial and practical strategies useful in CTI • Explore strategies for developing a CTI team • Discuss benefits of CTI Instructor Barbara B. Smith, MSW, LCSW Clinical Assistant Professor UNC-CH, School of Social Work Credits 0.6 CEUs/ 6.0 Clock Hours NBCC 6.0 Contact Hours of (Category A) North Carolina Psychologists Fee $125.00 Pre-Registration (Before March 6) $140.00 Registration Breakfast & Lunch Provided Contact Jorge Rudko, Education Specialist 704.512.6576 Event #44972 Event # 44971 Register online today at www.charlotteahec.org 27 AHEC BEHAVIORAL HEALTH EDUCATION Nurturing the Brain: Buffering Toxic Stress through Responsive Relationships AHEC BEHAVIORAL HEALTH EDUCATION Date Thursday, March 19, 2015 Save the Date! The 10th Annual Youth Violence Prevention Conference Time 9:00 am – 1:15 pm Date Friday, March 27, 2014 Registration 8:30 am Time 8:30 am – 3:30pm Location Center for Learning and Development, Building K Registration 7:45 am Navigating Divorce, Remarriage and Blended Families in the Clinical Setting LocationTBD Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Description The purpose of this workshop is to outline what research says about the impact of divorce, remarriage and blended families and to identify strategies and interventions to assist parents and children in coping with these changes Description Visit www.charlotteahec.org for detailed description and objectives Instructor(s) Multiple Credits 0.55 CEUs/ 5.5 Clock Hours NBCC 5.5 Contact Hours of (Category A) North Carolina Psychologists Fee $70.00 Pre-Registration (Before March 6) $85.00 Registration Registration has been reduced through grant support Instructor Julie Reeder, MA, LPC New Directions Counseling Services Credits 0.4 CEUs/ 4.0 Clock Hours NBCC 4.0 Contact Hours of (Category A) North Carolina Psychologists Fee $85.00 Pre-Registration (Before March 12) $100.00 Registration Breakfast Provided Contact Chanyne Cupil, Project Coordinator 704.512.6710 Event # 28 44978 Register online today at www.charlotteahec.org Contact Chanyne Cupil, Project Coordinator 704.512.6710 Event # 45211 Date Monday, March 30, 2015 Super Vision: Developing Your Own Style of Clinical Supervision Time 9:00am – 1:15pm Date Tuesday, March 31, 2015 Registration 8:30 am Time 9:00 am – 4:30 pm Location Cardinal Innovations Healthcare Solutions 4855 Milestone Avenue Kannapolis, NC 28081 Registration 8:30 am Location Center for Learning and Development, Building K Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health service practitioners, and other health care professionals Description Though ethical dilemmas are a common and often vexing aspect of professional practice, few opportunities exist to safely and thoughtfully explore them. This seminar creates such a space. The seminar begins with a review of the source dilemmas and systems for categorizing and resolving them. The remainder of the session is devoted to facilitated discussion about group- or instructor-generated dilemmas. Objectives Upon completion of this workshop, participants should be able to: • Identify five sources of dilemmas; • Explain nine core ethical standards; • Describe the ABCDE model for ethical decision making: • Explain Kidder’s paradigm for classifying dilemmas; • Identify creative strategies for solving particular dilemmas; • Describe seven resources for continued ethical development. Instructor Kim Strom-Gottfried, Ph.D. Smith P. Theimann, Jr. Distinguished Professor of Ethics and Professional Practice at the UNC-Chapel Hill School of Social Work. Credits 0.4 CEUs/ 4.0 Clock Hours NBCC 4.0 Contact Hours of (Category A) North Carolina Psychologists Application has been made to the NCSAPPB for SS Credit Fee $85.00 Pre-Registration (Before March 23) $100.00 Registration Breakfast Provided Contact Chanyne Cupil, Project Coordinator 704.512.6710 Event #44980 Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Description Most clinicians have trained for years to learn their craft, becoming therapists after studying in graduate school, completing internships and gaining licensure. This is not the case with clinical supervisors. In this 6 hour training you will have an opportunity to develop your own style of clinical supervision, building upon your knowledge base as a therapist and adding to it the necessary components of effective supervision. We will discuss how to choose your supervision approach based on the developmental needs of your supervisee; learn how to be comfortable with the concept of use of self in supervision; discuss boundaries in the age of technology and ethical challenges supervisors face; and each participant will develop clear supervisory goals. This workshop will be interactive using videotapes, discussions and activities and will provide you with opportunities to practice using taped materials during the day. Come prepared to share supervision case examples of both success and “opportunities for growth.” Objectives At the end of this workshop, participants should be able to: • Define “use of self” as a clinical supervisor • Discuss the essential elements for building a resilient team • Know which supervision approach is appropriate with each supervisee • Teach the importance of boundaries to supervisees • Develop a set of supervisory goals Instructor Dayna Guido, MSW, LCSW, ACSW Visiting Clinical Instructor for the School of Social Work at UNC-Chapel Hill Credits 0.6 CEUs/ 6.0 Clock Hours NBCC 6.0 Contact Hours of (Category A) North Carolina Psychologists Application has been made to the NCSAPPB for SS Credit Fee $125.00 Pre-Registration (Before March 24) $140.00 Registration Breakfast & Lunch Provided Contact Chanyne Cupil, Project Coordinator 704.512.6710 Event #44982 Register online today at www.charlotteahec.org 29 AHEC BEHAVIORAL HEALTH EDUCATION Dialog on Dilemmas AHEC BEHAVIORAL HEALTH EDUCATION Cultural Competency: Assessing and Enhancing Cultural Competency in your Organization and Individual Practice Cognitive Behavioral Therapy in Community Practice Date Thursday, April 16, 2015 Date Wednesday, April 15, 2015 Time 9:00 am – 4:30 pm Time 9:00 am – 12:15 pm Registration 8:30 am Registration 8:30 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Description The United States is becoming increasingly diverse. North Carolina has experienced similar trends, as evident by our state’s rapidly growing Latino and South Asian populations. Given the changing demographics of North Carolina, it is critical that service providers are culturally competent. Providing culturally competent services not only enhances our work with vulnerable populations, but it is also our ethical obligation. This workshop aims to help service providers enhance their understanding of cultural competency. Objectives Upon completion of this workshop, participants should be able to: • Explain why cultural competency is important; • Define cultural competency and the stages of cultural competency; • Examine their organization and practice through the lens of cultural competency; • Identify strategies for increasing cultural competency in their organization and practice; • Practice self-awareness as related to cultural competency. Instructors Cynthia Fraga Rizo, PhD Assistant Professor, UNC-CH School of Social Work Jennifer O’Brien, MSW, PhD candidate UNC-CH, School of Social Work Credits 0.3 CEUs/ 3.0 Clock Hours NBCC 3.0 Contact Hours of (Category A) North Carolina Psychologists/ Application has been made to the NCSAPPB for SS Credit Fee $85.00 Pre-Registration (Before April 8) $100.00 Registration Breakfast Provided Contact Chanyne Cupil, Project Coordinator 704.512.6710 Event #44984 30 Register online today at www.charlotteahec.org Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Description Cognitive Behavioral Therapy is an evidence-based practice for mental health conditions including, but not limited to depressive disorders, anxiety disorders, and substance use disorders. This training will introduce participants to Cognitive Behavioral Therapy and will explore issues related to its application in community-based settings. Objectives Upon completion of this workshop, participants should be able to: • Identify models that influenced the development of CBT • Describe the theoretical underpinnings of CBT • Explain the importance of case formulation in CBT • Demonstrate an ability to use CBT skills and tools Instructor Marty Weems, LCSW, LCAS, CSI Clinical Assistant Professor, UNC-CH, School of Social Work Credits 0.6 CEUs/ 6.0 Clock Hours NBCC 6.0 Contact Hours of (Category A) North Carolina Psychologists Application has been made to the NCSAPPB for SS Credit Fee $125.00 Pre-Registration (Before April 9) $140.00 Registration Breakfast & Lunch Provided Contact Gabriela Staley, Education Specialist 704.512.6596 Event #44986 Trauma and Spirituality Date Thursday, April 16, 2015 Date Friday, April 17, 2015 Time 9:00 am – 4:30 pm Time 9:00 am – 4:30 pm Registration 8:30 am Registration 8:30 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience Licensed clinical social worker supervisors, licensed professional counselor supervisors, clinical social workers, licensed professional counselors, clinicians, other interested persons and healthcare professionals Description The liability of supervisors continuing to increase, and clinical supervision in counseling is becoming increasingly discussed. This course is designed to provide participants with the tools necessary to enhance supervision skills. Models of supervision currently in professional literature will be discussed and participants will also have an opportunity to adapt their own theoretical orientation of supervision for use in their practice. The facilitators will use the combination of video vignettes and years of experience to help participants identify degrees of readiness in their supervisees. Supervision disclosure statements will also be reviewed to help attendees begin to create their own document. Objectives • Examine professional supervision models • Explore supervision theoretical orientations • Enhance participants’ supervision techniques • Gain awareness of liabilities associated with being a supervisor • Practice supervision conceptualization via video vignettes Instructor(s) Gabriel L. ‘Gabe’ Rogers, PhD, LPC The Angel Gabriel Alexander Gnilka, PhD, LPCS Clinical Coordinator, Carolinas Healthcare System EAP Credits 0.6 CEUs/ 6.0 Clock Hours NBCC 6.0 Contact Hours of (Category A) North Carolina Psychologists Fee $125.00 Pre-Registration (Before April 9) $140.00 Registration Breakfast & Lunch Provided Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Description Visit www.charlotteahec.org for detailed description and objectives Instructor Shanti Kulkarni, PhD UNC- Charlotte Credits 0.6 CEUs/ 6.0 Clock Hours NBCC 6.0 Contact Hours of (Category A) North Carolina Psychologists Fee $125.00 Pre-Registration (Before April 10) $140.00 Registration Breakfast & Lunch Provided Contact Chanyne Cupil, Project Coordinator 704.512.6710 Event #45285 Contact Gabriela Staley, Education Specialist 704.512.6596 Event #45284 Register online today at www.charlotteahec.org 31 AHEC BEHAVIORAL HEALTH EDUCATION Clinical Supervision AHEC BEHAVIORAL HEALTH EDUCATION Ethics with Adolescents: The Big Picture (In Partnership with Teen Health Connection) Incorporating Faith and Spirituality in the Therapeutic Setting Date Tuesday, April 21, 2015 Date Thursday, April 23, 2015 Time 12:30pm – 4:45pm Time 9:00 am – 1:15pm Registration 11:30 (Box Lunch and Networking) Registration 8:30 am Location McGlohon Theater at Spirit Square 345 North College Street Charlotte, NC 28202 Location Center for Learning and Development, Building K Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Description Working with teens carries a great responsibility and requires significant knowledge in order to effectively assist during this crucial time in their development. It is imperative to understand your ethical responsibility as a clinician and how to effectively resolve ethical problems that arise. In this workshop, participants will learn an ethical decision-making process, explore and discuss real-life scenarios and improve competency in handling specific ethical dilemmas that occur while working with this population. Objectives • Consider how our own values impact our professional conduct. • Identify an ethical decision-making model. • Improve understanding of limits of confidentiality, concept of duty to warn and what it means to be a mandated reporter. • Increase competency in handling ethical dilemmas specific to adolescents. Instructor Libby Safrit, MA, LPA, HSP-PA Executive Director, Teen Health Connection Credits 0.4 CEUs/ 4.0 Clock Hours NBCC 4.0 Contact Hours of (Category A) North Carolina Psychologists Fee $85.00 Pre-Registration (Before April 14) $100.00 Registration Lunch Provided Contact Chanyne Cupil, Project Coordinator 704.512.6710 Event #44988 32 Register online today at www.charlotteahec.org Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Description The purpose of this workshop is to make clinicians aware of the role that faith and spirituality can play in promoting health and wellness in our clients and to help clinicians know how to encourage clients to draw on their religious traditions and spiritual practices in constructive and healthy ways. Instructor Julie Reeder, MA, LPC New Directions Counseling Services Credits 0.4 CEUs/ 4.0 Clock Hours NBCC 4.0 Contact Hours of (Category A) North Carolina Psychologists Fee $85.00 Pre-Registration (Before April 16) $100.00 Registration Breakfast Provided Contact Jorge Rudko, Education Specialist 704.512.6576 Event #44991 New Age Creative Interventions Date Tuesday, April 28, 2015 Date Friday, April 24, 2015 Time 9:00 am – 4:30 pm Time 9:00 am – 12:30 pm Registration 8:30 am Registration 8:30 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Description This workshop will help participants develop skills in facilitating attachment with their young children, ages zero to three. Participants will learn skills to assist parents in connecting with their young children. Objectives Upon completion of this workshop, participants should be able to: • Explain the impact of early relationships on a child’s development; • Gain knowledge into clinical protocol sequences • Describe how their support to new parents impacts young children; • Demonstrate the skills to foster positive attachment and parent-child interaction. Instructor Sarah Cengel, MSW, LCSW UNC-CH, School of Social Work Credits 0.3 CEUs/ 3.0 Clock Hours NBCC 3.0 Contact Hours of (Category A) North Carolina Psychologists Fee $85.00 Pre-Registration (Before April 17) $100.00 Registration Breakfast Provided Contact Chanyne Cupil, Project Coordinator 704.512.6710 Event #44979 Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Description Talk Therapy has been the traditional and probably the most comfortable form of outpatient therapy for a while. However, it is time for a CHANGE. The world is rapidly evolving and therapy has to also evolve. This does not mean that talk therapy is going away; it means that we as therapists need to do something different. Clients are expecting more from their therapist than an hour on the sofa. This training will teach participants new age interventions that will truly engage clients in the therapeutic process. These interventions will allow clients to feel more connected with the various aspects of self and with therapy. This training will teach participants how to plan, introduce and facilitate therapy sessions that truly aid clients in sustainable change. ACTIONS speak louder than WORDS, LET THE MUSIC play, SILENCE isn’t always awkward, and TIME TRAVELING are only a few of the interactive interventions participants will have an opportunity to learn. Objectives • Identify various reasons why therapists/counselors are reluctant to utilize new intervention techniques • Identify the lasting benefits that new age interventions can have with clients and counselors/therapists • Successfully implement new age interventions that engage individuals, couples, families and groups in the therapeutic process Instructor Courtney L. Nesbitt, MSW, LCSW Cyd M. McGee, MSW, LCSW Credits 0.6 CEUs/ 6.0 Clock Hours NBCC 6.0 Contact Hours of (Category A) North Carolina Psychologists Fee $125.00 Pre-Registration (Before April 21) $140.00 Registration Breakfast & Lunch Provided Contact Chanyne Cupil, Project Coordinator 704.512.6710 Event #44992 Register online today at www.charlotteahec.org 33 AHEC BEHAVIORAL HEALTH EDUCATION Early Relationships: Helping Parents Foster Healthy Development AHEC BEHAVIORAL HEALTH EDUCATION From Surviving to Thriving: Mind/Body Approaches Positive Psychology & Cognitive Therapy Date Friday, May 1, 2015 Date Thursday, April 30, 2015 Time 9:00 am – 4:30 pm Time 9:00 am – 4:30pm Registration 8:30 am Registration 8:30 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Description During the past decade, advances in neuroscience have provided a clearer understanding of how the brain and the nervous system are impacted by trauma and what is needed to promote recovery. Based upon these scientific advances, revolutionary, mind/body approaches to trauma treatment have been developed. Drawing from mindfulness, yoga and other mind/body approaches, this experimental seminar focuses on skills that enhance client stability, resilience, and agency during and between treatment sessions. Providing clients with these leading edge skills helps clear the way for deeper levels of recovery while promoting safety and increased selfcompassion. The effectiveness of these approaches results in reduced clinician burn our and the more immediate gratification of seeing clients lead satisfying lives. This experiemental seminar is appropriate for those who are new to trauma treatment as well as experienced practitioners. No previous experience is needed to implement these gentle, off the mat, yoga and mindfulness interventions. The day will provide an abundance of take homes and restorative opportunities for clinician self-care. ObjectivesVisit www.charlotteahec.org for detailed objectives Instructor Debra Premashakti Alvis, Ph.D., RYT Assistant Professional - Division of Academic Enhancement The University of Georgia Educational Trainer, Positive Educational Seminars Institute (PESI), Eau Claire, WI Credits 0.6 CEUs/ 6.0 Clock Hours NBCC 6.0 Contact Hours of (Category A) North Carolina Psychologists Fee $135.00 Pre-Registration (Before April 23) $150.00 Registration Breakfast & Lunch Provided Contact Gabriela Staley, Education Specialist 704.512.6596 Event #44993 Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Description Cognitive behavioral therapy focuses on symptom reduction providing clients with the cognitive skills to modify dysfunctional thinking and to reduce relapse risk. Mental health, however, goes beyond the absence of psychopathology to include emotional well-being. Positive Psychotherapy capitalizes on existing cognitive abilities and strengths promoting an emphasis on strengths, joy, virtues, and optimism. Thus, the integration of Positive Psychology and Cognitive Behavioral Therapy supports clients in moving beyond an absence of symptoms towards well-being. Continued practice of these recovery and flourishing skills rewires the brain to experience greater happiness – and better living. Objectives • Identify two specific strategies for expanding clinical assessment to include client strengths. • Apply key skills evidenced to resolve depression and decrease anxiety • Implement interventions shown to develop neural pathways for happiness. • Demonstrate approaches for engaging the five essential virtues for happiness • Recognize the five factors that impact and determine your leadership behavior • Outline strategies for savoring positive emotions and working with challenging emotions. Instructor Debra Premashakti Alvis, Ph.D., RYT Assistant Professional - Division of Academic Enhancement The University of Georgia Educational Trainer, Positive Educational Seminars Institute (PESI), Eau Claire, WI Credits 0.6 CEUs/ 6.0 Clock Hours NBCC 6.0 Contact Hours of (Category A) North Carolina Psychologists Fee $135.00 Pre-Registration (Before April 24) $150.00 Registration Breakfast & Lunch Provided Contact Gabriela Staley, Education Specialist 704.512.6596 Event #44994 34 Register online today at www.charlotteahec.org Date Wednesday, May 6, 2015 Time 9:00 am – 4:00 pm Registration 8:30 am Location Center for Learning and Development, Building K Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Description The primary objective of this training is to provide guidance for clinicians on the management of common and frustrating behaviors that interfere with therapeutic progress across a wide range of adult outpatients and therapeutic approaches. Some of these therapy-interfering behaviors (TIBs) include therapy no-shows, drop-outs, angry behavior toward the therapist, suicidal threats, homework non-compliance, and behaviors on the part of the therapist that might interfere with therapeutic progress. This training will help clinicians better manage TIBs by using principles and strategies from Dialectical Behavior Therapy (DBT; Linehan, 1993). In this training attendees will learn how to use approaches from DBT to help reduce TIBs, without needing to be a DBT therapist, providing comprehensive DBT, or treating someone with BPD. Using didactics and experiential learning, this training will be designed to increase clinician skill and confidence responding to TIBs across a wide array of adults in outpatient settings, in order to enhance treatment outcomes. Instructor M. Zachary Rosenthal, Ph.D. Associate Professor Duke University Medical Center Director, Duke Cognitive Behavioral Research and Treatment Program Director, Adult Outpatient Psychiatric and Behavioral Services Credits 0.6 CEUs/ 6.0 Clock Hours NBCC 6.0 Contact Hours of (Category A) North Carolina Psychologists Application has been made to the NCSAPPB for SS Credit Fee $125.00 Pre-Registration (Before April 29) $140.00 Registration Breakfast & Lunch Provided Contact Chanyne Cupil, Project Coordinator 704.512.6710 Event #44996 Treatment Issues for Dual Diagnosis Date Friday, May 8, 2015 Time 9:00 am – 4:30 pm Registration 8:30 am Location Center for Learning and Development, Building K Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Description This workshop will review the bio-psycho-social-spiritual disease paradigm, which unifies mental illness and substance abuse within a cohesive therapeutic framework. There will be a detailed review of the special treatment considerations required when patients struggle with addictions and anxiety disorders, particularly PTSD. The role of sexual trauma and its function in the development of PTSD and addiction will be examined in depth. In addition, Axis II issues will be reviewed as they impact the treatment of alcohol and other drug dependencies. Attention will be given to the antisocial, dependent, narcissistic and borderline personality disorders, which are most often connected within a person’s life to their history of chemical dependency. Specific interventions will be discussed which will help clinicians work with this challenging patient population. Objectives • Describe the bio-psycho-social-spiritual model of mental illness/substance abuse in providing an overall framework for the understanding of the dually diagnosed patient. • Discuss the interaction of anxiety disorders and substance abuse with an emphasis on PTSD and the appropriate treatment interventions for this population. • List specific interventions and a therapeutic approach specific to each personality disorder as expressed within the context of dual diagnosis. Instructor Jeff Georgi, MDiv, CCAS, CCS Duke University Credits 0.6 CEUs/ 6.0 Clock Hours NBCC 6.0 Contact Hours of (Category A) North Carolina Psychologists Application has been made to the NCSAPPB for SS Credit Fee $125.00 Pre-Registration (Before May 1) $140.00 Registration Breakfast & Lunch Provided Contact Jorge Rudko, Education Specialist 704.512.6576 Event #44998 Register online today at www.charlotteahec.org 35 AHEC BEHAVIORAL HEALTH EDUCATION Using Strategies from Dialectical Behavior Therapy (DBT) to Improve Skill and Confidence Responding to Therapy-Interferring Behavior in Psychotherapy AHEC BEHAVIORAL HEALTH EDUCATION Professional Ethics and Social Networks Introduction to Equine Psychotherapy Date Friday, May 11, 2015 Date Friday, May 15, 2015 Time 9:00 am – 1:15 pm Time 9:30 am – 12:30 pm Registration 8:30 am Registration 9:00 am Location Center for Learning and Development, Building K Location Triple Play Farm, LLC 19516 Kistler Farm Rd Davidson, NC 28036 www.tripleplayfarm.com Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Description The emergence of online networking through sites such as Twitter and Facebook creates unique challenges in the application of familiar ethical and managerial concepts. Client privacy, public relations and marketing, worker selfdisclosure, conflicts of interest and informed consent all take on new form and complexity in light of technological advances. This workshop introduces the features of social networking and explores the risks and rewards of conscious use of networking sites in social work practice Objectives • Understand features, controls, uses, and misuses of Facebook, Twitter, You Tube, blogging and other online networking mechanisms; • Identify the ways in which online networking may be used to advance personal, professional, organizational, and therapeutic goals; • Describe practical and ethical considerations in boundary setting, self-disclosure, confidentiality, and professional integrity; • Examine the embedded hazards in access to clients’ sites, workers’ sites, and in linkages between the two; • Discuss illustrative case examples. Instructor Dr. Kim Strom-Gottfried Smith P. Theimann, Jr. Distinguished Professor of Ethics and Professional Practice at the UNC-Chapel Hill School of Social Work. Credits 0.4 CEUs/ 4.0 Clock Hours NBCC 4.0 Contact Hours of (Category A) North Carolina Psychologists Application has been made to the NCSAPPB for SS Credit Fee $85.00 Pre-Registration (Before May 4) $100.00 Registration Breakfast Provided Contact Chanyne Cupil, Project Coordinator 704.512.6710 Event # 45003 Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Description Equine assisted therapies are experiential modalities that incorporate horses in the process of improving human health and enhancing emotional growth and learning. Equine Assisted Psychotherapy (EAP) focuses specifically on mental health problems while Equine Assisted Learning (EAL) is more generally applied to a wide range of life challenges such as dealing effectively with grief and loss. EAP/EAL are collaborative efforts involving a licensed therapist, a horse professional, and horses working with clients to address treatment and/or personal goals. Participants learn about themselves and others by engaging in activities with horses and processing thoughts, beliefs, and behavior patterns. Objectives Enjoy a Spring day at the farm as we introduce you to this popular new experiential modality. Participants will learn: • How to decipher the “alphabet soup” acronyms of equine therapies • Why horses are particularly well suited to working with mental health clients • Which clients are most appropriate for referrals for equine facilitated therapy, as well as contraindicated populations • Identify team-building strategies capable of overcoming team deficiencies • What an actual equine facilitated psychotherapy session might look like with hands-on experience Instructor Kris Batchelor, BA, TRI, ES Doreen Hughes, MD Credits 0.3 CEUs/ 3.0 Clock Hours NBCC 3.0 Contact Hours of (Category A) North Carolina Psychologists Fee $125.00 Pre-Registration (Before May 8) $140.00 Registration Snacks Provided Contact Chanyne Cupil, Project Coordinator 704.512.6710 Event #45000 36 Register online today at www.charlotteahec.org Fighter! A Trauma Informed Care Approach (Based On A True Story) Date Monday, May 18, 2015 Date Friday, June 5, 2015 Time 9:00 am – 4:30pm Time 9:00 am – 1:15pm Registration 8:30 am Registration 8:30 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Target Audience Case managers, social workers, psychologists, psychiatrists, licensed professional counselors, educators, school personnel, mental health professionals, clinicians, nurses, health and human service practitioners, and other health care professionals Description Childhood sexual abuse (CSA) can have profound effects on one’s ability to skillfully manage emotions, one’s relationship to his/her own body, and the capacity to create and maintain meaningful interpersonal connections. Other types of developmental trauma, such as childhood physical and emotional abuse, neglect, exposure to domestic violence or substance abuse, can also create insecure attachment relationships that increase the risk of emotion dysregulation and relationship difficulties. Description Trauma Informed Care is an organizational structure and treatment framework that involves understanding, recognizing, and responding to the effects of all types of trauma. Trauma Informed Care also emphasizes physical, psychological and emotional safety for both consumers and providers, and helps survivors rebuild a sense of control and empowerment. No one is immune to the impact of trauma. Trauma affects the individual, families, and communities by disrupting healthy development, adversely affecting relationships, and contributing to mental health issues including substance abuse, domestic violence, and child abuse. This workshop will explore a variety of ways in which clients can be taught to: better understand their own struggles; begin a process of healing from the past with compassion and self-awareness; and reconnect safely in present relationships. This workshop will center on the treatment of adult clients. Objectives Upon completion of this workshop, participants should be able to: • Explain the concept of developmental trauma and attachment styles; • Describe the impact of such trauma on emotion regulation, safety, trust and communication; • Examine one’s own ability to monitor, regulate, and remain grounded in session as therapist; • Utilize skills to assist clients in recognizing and managing emotion dysregulation; Instructor Kate Gotelli, MSW, LCSW Mindful Awakening, PLLC, Chapel Hill Adjunct Clinical Instructor, UNC-CH School of Social Work Credits 0.6 CEUs/ 6.0 Clock Hours NBCC 6.0 Contact Hours of (Category A) North Carolina Psychologists Application has been made to the NCSAPPB for GSB Credit Fee $125.00 Pre-Registration (Before May 11) $140.00 Registration Breakfast & Lunch Provided Objectives • Understand the impact of trauma on clients, coworkers, friends, family, and even ourselves. • Describe a compassionate and supportive community. • Define the statement “What happened to you instead of what’s wrong with you” • Examine different groups and 1-1 sessions Instructor Joseph Swafford Peer Support Specialist. Senior Level Nonviolent Crisis Intervention Instructor Lead Trauma Informed Care Instructor Credits 0.4 CEUs/ 4.0 Clock Hours Fee: $85.00 Pre-Registration (Before Feb 20) $100.00 Registration Breakfast Provided Contact Jorge Rudko, Education Specialist 704.512.6576 Event #45286 Contact Gabriela Staley, Education Specialist 704.512.6596 Event 45002 Register online today at www.charlotteahec.org 37 AHEC BEHAVIORAL HEALTH EDUCATION Transforming Developmental Trauma’s Impact On Emotion Regulation & Intimacy AHEC CARE MANAGEMENT EDUCATION AHEC CARE MANAGEMENT EDUCATION Online Workshop! Pharmacology for Coders – eLearning Dates Available anytime between January 1 and June 30, 2015 Location Charlotte AHEC eLink (Online Workshop) Target Audience Medical Record Personnel, Billers, Coders, Telehealth Professionals, Certified Medical Assistants, Registrars and anyone Interested in gaining a basic knowledge of Pharmacology For Coders Description Ongoing and self-paced workshop Students will learn about drugs and their relationship to disease as it relates to current coding guidelines. Emphasis will be placed on commonly used drugs and their effects on body systems. The United States will be implementing ICD10, and it is critical that coders have an understanding of the clinical disease process and use of medication in treatment of those diseases. Knowing medication helps to clarify clinical documentation. Requirement You will be expected to earn a grade of 70% or higher on the final exam to receive credit. The curriculum must be completed within 3 months of receiving your textbook. Objectives • Learn terminology associated with drug usage; explain how/why drugs are administered • Distinguish between drug dependence and drug abuse; review clinical trials/new drugs • Explain self-administered and orphan drugs and their role in healthcare • Practice using HCPCS Level II in assigning J-Codes and Q-Codes • Describe the effects of drugs on pregnant women and newborns Instructor Mary Gregory, RHIT, CCS, CDIP, CPC, CCS-P, CPC-I AHIMA ICD-10-CM/PCS Trainer President, Medical Administrative Solutions Credits 2.0 CEUs / 20.0 Contact Hours Fee $180.00 Registration Contact Susan Walker, Project Coordinator 704.512.6516 Event # 45075 Busy? Attend This Workshop Online! X Marks the Spot: CMS Replacement Codes for Modifier 59 Dates Wednesday, January 21, 2015 Time 6:00 pm – 8:00 pm Registration 5:30 pm Location Webinar only Target Audience Billing managers, coding managers, coders, charge master staff, compliance and anyone that assign modifier 59 in their clinic. This modifier will affect physicians and facilities Description CMS replaces modifier 59 with new modifiers X-{EPSU} Beginning January 5, 2015 CMS will require the use of the new X-modifiers rather than modifier 59. This two hour seminar will focus on the definition of the new X-modifiers and the proper use of the modifiers. CMS stated “Modifier 59 is the most widely used HCPCS modifier: It is defined for use in a wide variety of circumstances, and is often applied incorrectly to bypass National Correct Coding Initiative (NCCI) edits. This modifier is associated with considerable misuse and high levels of manual audit activity, leading to reviews, appeals, and even civil fraud and abuse cases. The introduction of subser modifiers is designed to reduce improper use of modifier 59 and help to improve claims processing for providers.” According to CMS , one of the biggest areas of the misuse of modifier 59 is with the procedure-to-procedure codes. This webinar will focus on understanding the proper use of X-modifiers with the procedure to procedure codes. Objectives • Review definition of the new modifiers: XE, XP, XS, XU • Discuss areas that maybe vulnerable to misuse of modifier 59 • Review the proper use of X-modifier “XU Unusual Non-Overlapping Service, The Use Of A Service That Is Distinct Because It Does Not Overlap Usual Components Of The Main Service.” Instructor Mary D. Gregory, RHIT, CCS, CDIP, CPC, CCS-P, CPC-I AHIMA ICD-10-CM/PCS Trainer President, Medical Administrative Solutions Credits 0.2 CEUs / 2.0 Contact Hours AAPC and AHIMA Continuing Education Units will be available Fee $85.00 Pre-Registration (Before Jan. 14) $100.00 Registration Contact Susan Walker, Project Coordinator 704.512.6516 Event #44662 38 Register online today at www.charlotteahec.org Date Monday, January 26, 2015 Wednesday, January 28, 2015 Time 8:30 am – 5:00 pm Days 1 & 2 8:30 am –1:00 pm Day 3 Registration 8:00 am Location Center for Learning and Development, Building K Target Audience Anyone interested in obtaining a LeanTM certification Description At the Lean Bronze Certification level, your education and training focuses on how to apply lean principles, concepts, and methods within a work cell, work group, or value stream. Earning your Lean Bronze Certification demonstrates your solid understanding of basic lean principles and tools, and your ability in tactical implementation that drives improvement and shows measurable results. You’ll study and learn lean from these key modules from the Lean Certification Body of Knowledge: • • • • Module 1: Cultural Enablers (15%) Module 2: Continuous Process Improvement (60%) Module 3: Consistent Lean Enterprise Culture (10%) Module 4: Business Results (15%) To earn the Lean Bronze Certification, you must demonstrate your understanding of the Lean Certification Body of Knowledge by passing the Lean Bronze Certification exam, for which you’ll receive a Lean Knowledge Certificate. To become certified, you must further demonstrate your lean training and development by creating a lean portfolio of experience containing five tactical projects and activities. Check www.charlotteahec.org for additional details. Instructor Hank Czarnecki, LBC Auburn University Credits 18.0 ACHE Qualified Education Credit Hours/ 18.0 Contact Hours / 1.8 CEUs Fee $1,500.00 Pre-Registration (Before Jan. 12) $1,600.00 Registration Breakfast & Lunch Provided (Days 1 & 2) Breakfast Provided (Days 3) *Cost of the certification exam and textbooks included in registration fee Contact Susan Walker, Project Coordinator 704.512.6516 Event #44712 The Front Office Super Star: The People Skills You Need To Know To Succeed! Dates Wednesday, February 4, 2015 OR Thursday, May 14, 2015 Time 8:30 am – 12:45 pm Registration 8:00 am Location Center for Learning and Development, Building K AHEC CARE MANAGEMENT EDUCATION Bronze Lean Certification Review Course Target Audience Front Office staff, administrative assistants, receptionists, registrars, medical assistants, support staff, or anyone interested in learning more about how to provide the exceptional customer experience Description A must attend workshop for all front office team members who believe a high standard of care is paramount to success! This workshop will give front office staff techniques for everyday challenges in their practice, front office, or any setting where people are involved. During the course of this program participants will learn communication strategies and how to manage challenging patients and families, appropriate telephone techniques, ways to improve productivity, maintain a positive self- image, and how to be a valued team member. Objectives • Create and maintain a positive self-image • Improve personal productivity by organizing your work • Develop your interpersonal skills • Describe how to improve communication skills (verbal and written) • Identify strategies for managing challenging situations • Work as a team member Instructor Lee Gossett, BS, MCC OD Consultant Credits 0.4 IACET CEUs / 4.0 Contact Hours 0.4 CEUs Fee $105.00 Pre-Registration (Before January 28/May 7) $120.00 Registration Breakfast Provided Contact Susan Walker, Project Coordinator 704.512.6516 Event # 44544 (February 4) 44545 (May 14) Register online today at www.charlotteahec.org 39 AHEC CARE MANAGEMENT EDUCATION Introductory Aromatherapy for Healthcare Professionals The Encore Effect … and More! Date Wednesday, February 18, 2015 Date Friday, February 6, 2015 Time 8:30 am – 12:45 pm Time 9:00 am – 12:15 pm Registration 8:00 am Registration 8:30 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience All interested healthcare providers Description Aromatherapy/essential oils have been used for centuries for medicinal healing and disease prevention. Single or combined the inhaled molecules of these extracts stimulate the olfactory nerve, sending messages to the brain’s limbic system. Used topically or ingested (in the case of therapeuticgrade oils only), they can provide relief and protection. Objectives • Integrate aromatherapy with traditional medical practices • Utilize aromatherapy to naturally protect yourself, staff, and coworkers from bacterial, viral, and fungal infections • Explain the many benefits of therapeutic essential oils to support physical, emotional, and spiritual health and well-being Instructor Jennifer Tremblay, MBA, CHC Certified Health Coach & Business Wellness Consultant Iris Friends, RDH, CHC Credits 0.3 IACET CEUs / 3.0 Contact Hours Fee $105.00 Pre-Registration (Before January 30) $120.00 Registration Breakfast Provided Contact Susan Walker, Project Coordinator 704.512.6516 Event # 45161 Target Audience Front Office staff, administrative assistants, receptionists, registrars, medical assistants, support staff, or anyone interested in learning more about how to provide the exceptional customer experience Description Every interaction is an opportunity to give a “remarkable” performance no matter what variety of “stage” we perform on. Our day-to-day performance should go beyond the image of remarkable. What kind of impression do you leave with others? Is it so unique and inspiring that others will remember it long after the service experience ends? When we’re faced with challenges and obstacles, it’s not about what we do, but how we do it based on our attitudes, facts, and beliefs. However, attitude alone does not make the difference; it’s not enough in our rapidly changing world. So, what is? What you believe is EVERYTHING! Remarkable performance is tapping into our unique talents, exceptional gifts, and unlimited potential in everything we do! The objectives of this course are primarily based on Mark Sanborn’s book, The Encore Effect: How to Achieve Remarkable Performance in Anything You Do. In addition to the key principles discussed from the book, participants will learn other fundamental concepts and practical solutions for achieving extraordinary performance at work and in life. Objectives • Define the term “Encore Effect” • Distinguish the difference between routine and remarkable performance • Identify one single component that fuels remarkable performance • Explain employee engagement and its impact on the “Encore Effect” • Identify opportunities to inspire others to achieve remarkable performance every day Instructor Lee Gossett, BS, MCC OD Consultant Credits Fee 0.4 IACET CEUs / 4.0 Contact Hours $105.00 Pre-Registration (Before Feb. 11) $120.00 Registration Breakfast Provided Contact Susan Walker, Project Coordinator 704.512.6516 Event #44720 40 Register online today at www.charlotteahec.org The Anatomy of an Overpayment: What You Need to Do Next Date Friday, March 6, 2015 Time 8:30 am – 12:45 pm Registration 8:00 am Location Center for Learning and Development, Building K OR Webinar Option Target Audience Medical offices, practice groups, hospitals, academic medical centers, compliance staff, health information managers, healthcare counsel/lawyers, office managers, contract managers, utilization review, case management, audit departments, CMO, physician advisors and any individuals involved in the auditing and audit response team Description Over the past few years, we have seen increased audit scrutiny and more stringent requirements of coding and billing. Not only are these requirements difficult to interpret but staying abreast of changes as well developing a seamless process can be difficult. Understanding the current audit climate and how to better prepare your organization to withstand audit of your inpatient and outpatient service lines is crucial. Governmental and commercial audits continue to increase their efforts to recover dollars lost through reviewing what is defined as “improper payments.” Since inception of the RAC program, CMS has identified over $2 billion dollars in improper payments and based on the last CMS report through 10/3/2014, close to $1 billion of those dollars have been collected. After attending this session you will understand key terms and entities associated with an audit, new regulatory issues in place and on the horizon, discuss the tools needed to successfully respond to an audit, identify and review current denial trends and targets, review tools and resources needed to appeal denials. Objectives • Review current audit climate • Define keys to responding to denials • Define keys to responding to denials Instructor Sharon Easterling, MHA, RHIA, CCS, CDIP, CPHM President/CEO, Recovery Analytics Credits 4.0 ACHE Qualified Education Credit Hours/ 0.4 CEUs / 4.0 Contact Hours Fee$135.00 Pre-Registration (before Feb. 27) $150.00 Registration Breakfast Provided Comprehensive Coding Using ICD-10-CM for the Physician’s Office Date Wednesday, April 15, 2015 Time 8:00 am – 5:00 pm Registration 7:30 am Location Center for Learning and Development, Building K Target Audience Practice Administrators, Managers, Coders, Billers, Front Office Staff and Clinical Staff Description For 2015 our ICD-10-CM training session will have a small part of the foundation for understanding the structure of an ICD-10-CM. The rest of this course will focus on how to code using ICD-10-CM & covering the ICD-10-CM coding guidelines. Emphasis will also be directed to codes that require expanded clinical documentation to code to the highest level of specificity. Bring your ICD-10-CM code book to this session as realistic coding cases will be covered and discussed throughout the entire training session. Objectives • Explain structure and provide chapter specific coding examples of each ICD-10-CM coding chapter, new chapter-specific coding conventions, and official ICD10-CM coding guidelines • Identify current documentation issues to help your practice formulate documentation and training needs for practitioners to document more specifically for ICD10-CM • Locate ICD-10-CM codes using General Equivalency Mappings (GEMS) files • Explain key elements, timelines, and useful strategies to implement ICD-10 from the Practice Administrator and/or Office Manager perspective Instructor Multiple Speakers Credits 0.8 CEUs / 7.5 Contact Hours North Carolina Health Information Management Association (NCHIMA) has approved this program for 7.0 continuing education hours. Participants must attend 100% of the program to be awarded credit. Fee $145.00 Pre-Registration (Before April 8) $160.00 Registration $120.00 REC/IPIP/PCMH Discount Pre-Registration (Before April 8) $135.00 REC/IPIP/PCMH Discount Registration Breakfast & Lunch Provided Contact Susan Walker, Project Coordinator 704.512.6516 Event #44684 Contact Susan Walker, Project Coordinator 704.512.6516 Event #45070 Register online today at www.charlotteahec.org 41 AHEC CARE MANAGEMENT EDUCATION Busy? Attend This Workshop Online! AHEC CARE MANAGEMENT EDUCATION Busy? Attend This Workshop Online! Busy? Attend This Workshop Online! After Omnibus: Strategies for Compliance Success ICD-10-CM Documentation: What’s Different from ICD-9? Date Tuesday, April 21, 2015 Date Thursday, May 28, 2015 Time 9:00 am – 12:15 pm Time 9:00 am – 12:15 pm Registration 8:30 am Registration 8:30 am Location Center for Learning and Development, Building K OR Webinar Option Location Center for Learning and Development, Building K OR Webinar Option Target Audience All healthcare professionals Description With the final compliance date of the HIPAA Omnibus Rules long past, facilities still may be facing compliance challenges. In light of the announced second round of HIPAA audits by Health and Human Services, this review of the basic tenets of protection of health information is a must. This session will provide a baseline review of the HIPAA Privacy and Safety as well as a complete review of breach detection, reporting and prevention strategies. The role of business associates, health information exchanges, and risk analysis will be discussed in order to position your facility to provide the highest level of protection for patient information. Objectives Visit www.charlotteahec.org for additional objectives Instructor Karen Gregory, RN Director of Compliance and Education Total Medical Compliance Credits 0.3 IACET CEUs / 3.0 Contact Hours Fee $140.00 Pre-Registration (Before April 14) $155.00 Registration Breakfast Provided Contact Susan Walker, Project Coordinator 704.512.6516 Target Audience Billers, coders, medical record personnel, telehealth professionals, practice managers and administrators, certified medical assistants, registrars and anyone interested in gaining a basic knowledge of ICD-10 documentation Description This course is designed to help the participant identify what compliant documentation that is needed to code to the ICD-10-CM specificity. It will also recognize areas in the documentation that is currently sufficient to code to the specificity of ICD-10-CM. Objectives Visit www.charlotteahec.org for additional objectives Instructor Mary D. Gregory, RHIT, CCS, CDIP, CPC, CCS-P, CPC-I President, Medical Administrative Solutions Credits 0.3 CEUs / 3.0 Contact Hours AAPC and AHIMA Continuing Educations Units will be available Fee $135.00 Pre-Registration (Before May 21) $150.00 Registration Breakfast Provided Contact Susan Walker, Project Coordinator 704.512.6516 Event #44871 Event #44924 2nd Annual CHS Integrative Health Summit: Integrative Tools for Healing, Your Practice and Patient Care Date Thursday, June 18, 2015 Location Charlotte Convention Center Target Audience All interested healthcare professionals Description This day-long conference is designed specifically for healthcare professionals to explore best practices of Integrative Health. This year’s conference will focus on teaching practitioners integrative tools for their practices and patient care. Relevant and important to a wide variety of medical practitioners, patients and customers increasingly are requesting integrative environments and 42 Register online today at www.charlotteahec.org services. Medical entities that offer integrative modalities are considered cutting edge and provide added value. As a result, patient satisfaction increases when integrative services and tools are practiced. The conference will introduce information about how Integrative Health can be used in a variety of health care settings by illustrating evidence-based techniques that practitioners can immediately put to use in their work. Objectives Visit www.charlotteahec.org Instructor Multiple speakers CreditsContinuing Education Credit specifics will be provided at a later date. Contact Maria Velez, Education Specialist 704.512.6584 Event # 45212 5th Annual Carolinas’ Sleep Symposium Dates Thursday, January 15, 2015 Friday, January 16, 2015 Time 6:00 pm – 8:30 pm (Thursday) 7:45 am – 4:30 pm (Friday) Registration 5:30 pm (Thursday) 7:00 am (Friday) Location Renaissance Suites Hotel (Thursday) Harris Conference Center (Friday) Charlotte, NC Target Audience Physicians, Physician Assistants, Nurse Practitioners, Sleep Technicians, Respiratory Therapists, Dentists Description Clinicians that practice Sleep Medicine will learn how to implement the latest diagnostic and treatment options for sleep disorders in a multidisciplinary fashion. Our symposium is used annually to update our practitioners in the state of the art of the field as well as provide a venue to understand market changes in sleep care delivery. Objectives As a result of attending this conference, participants will be able to do the following: • Demonstrate comfort in understanding the role of current home testing devices • Learn the current state of sleep medicine from a regulatory and market perspective • Review key steps to prepare oneself to become outcome and performance measured in the future sleep medicine market • Review recent advancements in PAP therapies • Highlight evidence regarding perioperative PAP efficacy and utility Credits10.25 AMA PRA Category 1 Credits TM/CEUs Application for Continuing Education Credit will be made to the American Association of Respiratory Care. Application for Continuing Education Credit will be made to the American Association of Sleep Technologists. Cardiovascular Update for Primary Care Physcians 2015 Date Saturday, January 24, 2015 Time 7:45 am – 2:05 pm Registration 7:00 am Location Ballantyne Hotel & Lodge Charlotte, NC Target Audience Physicians, Physician Assistants, Nurse Practitioners, Nurses Description Primary Care Physicians and other Allied Healthcare Professionals will be provided with an in-depth and updated review of both common and current issues involving the care of patients with cardiovascular disease. Objectives As a result of attending this conference, participants will be able to do the following: • Utilize current practice guidelines targets for optimal lipid management and the complementary methods available for achieving these lipid management goals • Utilize current practice guidelines for optimal evaluation and management of the new patient with CHF and the complementary methods available for achieving this evaluation • Utilize current practice guidelines for optimal evaluation and management of the new patient with syncope and the complementary methods available for achieving this evaluation • Utilize current practice guidelines for optimal evaluation and management of the new patient with atrial fibrillation and the complementary methods available for achieving this evaluation Credits5.0 AMA PRA Category 1 Credits™/CEUs Fee Physician-$100, Mid-Level Providers-$70 Contact Melissa Bideau, Education Specialist 704.512.6004 Event #44543 Academy of General Dentistry. Approved PACE Program Provider. FAGD/MAGD Credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. 10/01/2012 to 09/30/2016. Provider ID# 217248 Fee $75 for Thursday, January 15, 2014 $125 for Friday, January 16, 2014 $200 for both days Contact Tamara Tillman, Project Coordinator 704.512.6534 Event #44611 Register online today at www.charlotteahec.org 43 AHEC CONTINUING MEDICAL EDUCATION (CME) – One Time Symposia AHEC CONTINUING MEDICAL EDUCATION (CME) AHEC CONTINUING MEDICAL EDUCATION (CME) – One Time Symposia UNC Pediatrics Conference Utilization of Ultrasound in OB GYN 2015 Date Friday, January 31, 2015 Time 8:30 am – 2:30 pm Dates Friday, February 20, 2015 Saturday, February 21, 2015 Registration 8:00 am Time 7:00 am – 5:00 pm Location The William and Ida Friday Center in Chapel Hill, NC Registration 6:30 am Location Harris Conference Center Charlotte, NC Target Audience Physicians (Pediatrics), Physician Assistants, and Nurse Practitioners Description The Pediatrics department at UNC serves patients and referring physicians from across the entire state. In the process of caring for these patients and addressing these referrals, we as a department feel there is a need and an opportunity to help educate our referring physicians such they they can provide improved care to their patients. We also feel that this event may increase the number of appropriate referrals for care at UNC Pediatrics, while at the same time reducing the number of unnecessary referrals, which would save time and health care dollars. Objectives The participant will be able to: • Assess the need for pediatric rheumatology consultation by better identifying joint pain that is not of rheumatologic origin • Screen chest pain cases utilizing meaningful data and history before referral of adolescent chest pain to a cardiologist • Define appropriate therapeutic modalities in response to common GI complaints • Identify Identify high value care concepts to decrease overall health care expenditures InstructorVaries Credits This activity has been approved for AMA PRA Category 1 Credits™/CEU Fee Physicians (MD, DO) - $100 (Providers without UNC Faculty Appointment) Interns/Residents - No Charge Physician Assistants/Nurse Practitioners - $75.00 UNC Pediatric Residency Program Graduates - $75.00 Contact Tamara Tillman, Project Coordinator 704.512.6534 Event #45157 Target Audience Physicians, Physician Assistants, Nurse Practitioners, Ultrasound Sonographers and Technicians, RNs, Allied Health Professionals Description As new recommendations emerge from the American Congress of Ob/Gyn (ACOG) and the American Institute of Ultrasound in Medicine (AIUM), many of our learners need to be aware of and integrate into their practices the topics of ultrasound in assessing fetal anatomy, fetal well-being, and gynecologic ultrasound. This activity will close the gap for our learners on the latest recommendations and updates in ultrasound techniques and interpretation in obstetric and gynecologic patients. We will provide materials to assist learners in meeting the goal of maintenance of certification as required by ACOG and AIUM. Objectives As a result of attending this conference, participants will be able to do the following: • Identify normal fetal anatomy utilizing ultrasound. • Identify and refer abnormal fetal anatomy utilizing ultrasound. • Identify the work up and management of perimenopausal bleeding and pelvic pain. • Identify normal and abnormal first trimester pregnancies-Patient care will be improved as clinicians are more familiar with normal or abnormal and thus are able to intervene sooner to decrease morbidity if abnormal or manage expectantly when a potential normal finding is discovered Credits17.0 AMA PRA Category 1 Credits™/CEU Fee Physicians: both days-$400.00, one day- $250.00 Other Health Care Professionals: both days- $250.00-, one day- $150.00 Sonographers/Residents/Interns: both days- $250.00-, one day- $150.00 Sonography Students: one day - $100 Sonography Students: one day - $100 Contact Tamara Tillman, Project Coordinator 704.512.6534 Event #44615 44 Register online today at www.charlotteahec.org Dates Wednesday, March 18, 2015 Friday, March 20, 2015 Time 29th Annual Meeting of the Glomerular Disease Collaborative Network 8:20 am – 3:45 pm Dates Saturday, April 11, 2015 & Sunday, April 12, 2015 Registration 7:45 am Time 8:00 am – 12:30 pm Location The William and Ida Friday Center in Chapel Hill, NC Registration7:30 am Target Audience Physicians, Physicians Assistants, Nurse Practitioners Specialty: Interest in Primary Care, Internal Medicine, Family Medicine, Subspecialty Physicians Description General internists and other primary care physicians are faced with the daunting task of keeping up with a vast and rapidly chaning medical literature. A desired result of this conference is to provide updates in 10 distinct areas of medicine (cardiology, endocrinology, general medicine, hematology/oncology, pulmonary and critical care medicine, infectious diseases, geratrics, nephrology, rheumatology, and gastroenterology) that highlight important advances in the care of common conditions and in disease prevention. It is our hope that thoughtful and well organized presentation on relevant topics will lead to better practices among those who attend this conference. Credits An application for AMA PRA Category 1 CreditsTM has been submitted. Fee $420.00 (3 Day Registration) $350.00 (2 Day Registration) $200.00 (1 Day Registration) Contact Jessica Dietrich, Project Coordinator 704.512.6519 Event #44907 Location The William and Ida Friday Center in Chapel Hill, NC Target Audience Physicians, Physician Assistants, Nurse Practitioners, Nurses, Research Staff, Post-doctoral trainees Specialties: Nephrology, Rheumatology, Pathology Description The main goal of this meeting is education and outreach to community based physicians and other health care professionals working with glomerular disease patients. Providing education on the care of Glomerular disease patients gives nephrologists the ability to better communicate with primary care physicians about how to manage, treat, and refer this patient population to nephrologists in a timely manner. The GDCN meeting provides an outlet for investigators to discuss and brainstorm research endeavors and present current trends in research/ clinical trials. Objectives • Utilize new treatment protocols/experimental therapies for Glomerular disease • Describe updates in the pathogenesis and treatment of IgA Nephropathy • Assess the use of critical care medicine in the treatment of glomerulonephritis • Be able to analyze clinical-pathologic correlations in patients with glomerular disease Credits 11.75 AMA PRA Category 1 CreditsTM / CEUs Fee MD/DO: $215 Interns/Residents: $75 Mid-level providers: $125 Contact Melissa Bideau, Education Specialist 704.512.6004 Event #45226 Register online today at www.charlotteahec.org 45 AHEC CONTINUING MEDICAL EDUCATION (CME) – One Time Symposia 39th Annual Internal Medicine Conference AHEC CONTINUING MEDICAL EDUCATION (CME) – One Time Symposia 2015 SGEA Regional Conference Save the Date! Dates Friday, April 24, 2015 Sunday, April 26, 2015 Time 12:00 pm Dates April 20 - 22, 2015 Registration 11:00 am Location Orlando, FL. Location The Westin Charlotte More information: http://www.thenationalcouncil.org/events-andtraining/conference Target Audience Physicians 2015 National Council Conference Description On behalf of the Association of Academic Medical Centers, we invite you to join us in Charlotte, North Carolina. Professionals from diverse healthcare institutions will share and explore optimal approaches, tools, and models for training healthcare inter-professionals across the continuum. Save the Date! Date May 2, 2015 Proposals will be accepted in the following categories: workshop, oral presentation, small group discussion, demonstration, and poster presentation. Location The William and Ida Friday Center in Chapel Hill, NC UNC Pathology Diverse works from the following focus areas are invited: undergraduate medical education, graduate medical education, continuing education and improvement, and inter-professional healthcare education. Either continuing medical education credits or continuing education units will be made available for this offering. Objectives As a result of attending this conference, participants will be able to do the following: • Provide information on accreditation standards and changes in national level assessments in order to disseminate/guide their home institutions. • Create strategies in order to implement innovations in teaching and assessment methodologies in your home institution. • Consider how new opportunities and structures in medical schools are influencing faculty career paths that will ultimately lead to improved quality standards and sustainability in medical education. Credits An application for AMA PRA Category 1 Credits™/CEU will be filed with Charlotte AHEC Application for AAFP credit will be filed with the American Academy of Family Physicians Contact Jessica Rathke, Project Coordinator 704.512.6005 Event # 44454 Web-Based Enduring Material Charlotte AHEC now offers Web-Based Enduring Material courses accredited for AMA PRA Category 1 Credit(s)™. An internet enduring material is a recorded or computerpresented CME activity that may be used over time at various locations and which, in itself, constitutes a planned activity. In an enduring material the provider creates the content, and the activity is available when the physician participant chooses to complete it. The Charlotte AHEC enduring material courses are accessed completely online through the Charlotte AHEC website, and consist of a number of modules of varying length that can be taken in stages. Collectively these modules comprise a complete in-depth course, as opposed to short, one hour mini-topic modules. Preand post-tests are included for content competency verification, and for crediting of the course. If you are interested in participating in one of these enduring material courses, register on our website; www. charlotteahec.org. If you have suggestions for development of future courses, please contact: Christie Voelker at 704.512.7542 or Christie.Voelker@ carolinashealthcare.org for more information. 46 Register online today at www.charlotteahec.org Clinical Roundtable Levine Cancer Institute Breast Health Conference 7 - 8am; Wednesdays LCI, 3rd Floor, Conference Room # 3035-A 12 - 1pm; 1st Friday Grace Hospital, Lake James Auditorium Contact: Christi Winebarger | 828.580.5366 | [email protected] CMC Immunotherapy/Melanoma 12 - 1pm; Monday LCI, 3rd Floor Conference Room # 3035 General Tumor Board 7 - 8am; Tuesdays LCI, 3rd Floor, Conference Room # 3035-A This series is teleconferenced to remote locations GI Tumor Planning Conference 7 - 8am; 2nd & 4th Monday MEB, Conference Room 6A Head & Neck Conference 7 - 8am; Fridays LCI, 3rd Floor, Conference Room # 3035-A Hematology/Oncology Case Conference 7 - 8am LCI, Conference Room # 3035 Hepatocellular Carcinoma (HCC) Conference 7 - 8am; 1st & 3rd Friday LCI, 3rd Floor, Conference Room # 3035-A&B Contact: Travis Poston | 980.442.3055 | [email protected] Grand Rounds 8:15 - 9:15am; 3rd Tuesday LCI, 3rd Floor, Conference Room # 3035 Contact: Kristina Roberson | 980.442.3074 | [email protected] AHEC CONTINUING MEDICAL EDUCATION (CME) – Regularly Scheduled Series (RSS) Blue Ridge Healthcare System Regularly Scheduled Series (RSS) Newsletter Charlotte AHEC publishes an electronic newsletter for the RSS planning committee that provides information on upcoming events, important dates, best practices, and updates on ACCME standards. The RSS newsletter is e-mailed to subscribers throughout the year depending on the volume of information. You can view the newsletter on the Charlotte AHEC website, by following the steps below: www.charlotteahec.org > Continuing Education > Continuing Medical Education > Educational Activities > Regularly Scheduled Series > RSS Newsletter (PDF) For additional information please contact: Jessica Dietrich, Project Coordinator 704.512.6519 General Tumor Board at CMC University 7 - 8am CMC University, Administration Board Room Contact: Paige Tedder | 704.355.7051 | [email protected] CMC Carolinas Heart Institute (Sanger Clinic) Sanger Cardiovascular Disease 7 - 8am; Thursdays Conference CMC 2nd Floor, Videoconference Center CME Updates 2014 Also available as a Web Conference, for more information please contact the program coordinator. Date Friday, June 12, 2015 This series is teleconferenced to the following locations: Time 8:30 am – 12:00 pm Boone: Watauga Medical Center, 1st floor, Dean Classroom Charlotte: CMC Videoconferencing Center, 2nd floor Charlotte: CMC-Mercy – Mercy Medical Plaza – SHVI Conference Room Charlotte: CMC-University Videoconference Room Concord: SHVI-NE Conference Room Grace Hospital: Table Rock Conference Room Kings Mountain Hospital: Physicians Executive Conference Room, 1st floor Lake Norman: SHVI Office Break Room, 134 Medical Park Rd., Suite 111, Mooresville Lincolnton: CMC-Lincoln - Cypress room Monroe: CMC-Union 2nd floor Outpatient Treatment Pavilion, Videoconference RM Pineville: CMC-Pineville Lancaster Conference Room, Conference Center Rock Hill: SHVI Office Break Room, 197 Piedmont Blvd, suite 111, Rock Hill Shelby: Cleveland Regional Medical Center, 1st floor, Classroom 2A Wadesboro: Anson Community Hospital 3rd floor, Videoconference Room Contact: Denise Ainsworth | 704.446.2465 | [email protected] Contact: Carolyn Wilson | 704.446.2464 | [email protected] Sanger Multidisciplinary Lung Tumor 7 - 8am; Thursdays Conference Sanger Boardroom, 3rd Floor, CMC Contact: Cassandra Horsley | 704.355.8700 | [email protected] Sanger Multidisciplinary Vascular 7 - 8am; Mondays Disease Conference SHVI O’Herron Conf. Room, 3rd Floor Contact: Shari Alston | 704.355.9430 | [email protected] Location Center for Learning and Development, Bldg. K, Classroom 11/12 Target Audience This meeting is mandatory for all Regularly Scheduled Series Course Directors and Activity Coordinators. Description This meeting is designed to provide participants with best practices in RSS Application process. Fee No registration fee required Breakfast Provided Contact Jessica Dietrich, Project Coordinator 704.512.6519 Event # 44894 Pediatric Cardiovascular Disease 7 - 8am & 8 - 9am; Tuesdays Conference SHVI O’Herron Conference Center Contact: Kristi Nguyen | 704.381.3911 | [email protected] Register online today at www.charlotteahec.org 47 AHEC CONTINUING MEDICAL EDUCATION (CME) – Regularly Scheduled Series (RSS) Web-Based Enduring Material Charlotte AHEC now offers Web-Based Enduring Material courses accredited for AMA PRA Category 1 Credit(s)™. An internet enduring material is a recorded or computer-presented CME activity that may be used over time at various locations and which, in itself, constitutes a planned activity. In an enduring material the provider creates the content, and the activity is available when the physician participant chooses to complete it. The Charlotte AHEC enduring material courses are accessed completely online through the Charlotte AHEC website, and consist of a number of modules of varying length that can be taken in stages. Collectively these modules comprise a complete in-depth course, as opposed to short, one hour minitopic modules. Pre- and post-tests are included for content competency verification, and for crediting of the course. If you are interested in participating in one of these enduring material courses, register on our website; www. charlotteahec.org. If you have suggestions for development of future courses, please contact: Christie Voelker at 704.512.7542 or Christie.Voelker@carolinashealthcare. org for more information. CMC Emergency Medicine Contact: Asuncion Erikson | 704.355.4212 | [email protected] CMC General Surgery CMC Bariatric M & M 8 - 9am; 3rd Friday MEB, Conference Room 6A Surgical Ground Rounds 7 - 8am; 2nd Friday Freeman Auditorium Contact: Patricia Hevey | 704.446.0317 | [email protected] CMC Internal Medicine Pulmonary Critical Care Case Conference 12:30 - 1:30pm; Tuesdays MICU Conference Room #10665 Contact: Gwen Carroll | 704.355.0248 | [email protected] Grand Rounds 12:30pm; 2nd and 4th Wednesdays CMC Auditorium Contact: Enid Stanford | 704. 355.3165 | [email protected] CMC McKay Dept of Urology GU Friday Conference 7 - 8am; Fridays CMC, 2nd Floor, Videoconference Center This series is teleconferenced to remote locations Contact: Rebekah Law | 704.355.1995 | [email protected] GU Tumor Conference 7 - 8am; Every Thursday except the 1st LCI, 3rd Floor, Conference Room # 3035-C Contact: Jane Daniels | 704.355.2359 | [email protected] Urology Department Small Kidney Tumor Conference 7 - 8:00am; 2nd & 4th Wednesday LCI, Conference Room # 5134 Contact: Jenna Bates | 704.355.1505 | [email protected] CMC Neurology CMC Department of Neurology Conference Series Varies (am), Please Call for Info. NSSI, 1010 Edgehill Rd. North Contact: Marlow Price | 704.355.3661 | [email protected] CMC Neuroscience & Spine Institute Some of our Pharmacy Education Workshops have been approved for AMA PRA Category 1 Credit™! Please see pages 84 – 87 for more information. Carolinas Emergency Medicine Conference: 8 - 12pm; Thursdays Core & Complex Current Concepts MEB, 3rd Floor, Room 3A Brain Tumor Multidisciplinary 6:30 - 7:30am; Wednesdays Conference LCI, 2nd Floor, Conference Room # 2323 Contact: Peggy Boltes | 704.831.4006 | [email protected] Bone & Soft Tissue Tumor Group 7 - 8am; Fridays CMC, 4th Floor, Ortho. Radiology Conference Room CMC Contact: Pam Osborn | 704.355.5026 | [email protected] Orthopaedic Surgery Morbidity & Mortality Conference 7 - 8am; 1st Monday CMC Main, Video Conferencing Center Trauma & Fracture Conference 6:45 - 7:45am; Tuesdays MEB, Conference Room 5A Contact: Pat Hines | 704.355.6046 | [email protected] 48 Register online today at www.charlotteahec.org Pediatric Grand Rounds & Patient Management Conference 7:30 - 8:30am; Wednesdays CMC Auditorium Contact: Barbara Bufford | 704.381.6803 | [email protected] Hematology/Oncology Tumor Board 12:15 - 1:15pm LCH Peds-Onc Conference Room # 606 (MCP Building) Contact: Emily Buzzerio | 704.381.9902 | [email protected] CMC Radiology Neuroscience Clinical Conference 7 - 8am; 1st Thursday MEB, 4AB Contact: Sandra Sherin-Grant | 704.355. 2342 | [email protected] CMC Trauma Services MTAC Regional Trauma Multidisciplinary Conference 12:45 -1:45pm; 3rd Tuesday CMC Auditorium This series is offered via Webinar formats. For more information contact, George Ross at 704.355.6670 or [email protected] Contact: Diane Winters | 704.355.3807 | [email protected] Pediatric Trauma Outcomes Committee - Educatonal Session 6:30 -7:30pm; 3rd Friday, Odd Months Only LCH- Gorlick Room This conference is available via video-conference service format. For more information: Contact: Nora Raynor | 704.355. 8465 | [email protected] CMC Lincoln CMC Lincoln CME 6 - 7pm; Tuesday (May 13, August, 12, November 4) CMC Lincoln Medical Office Building Contact: Melissa Herms | 980.212.6056 | [email protected] Contact: Pam Dellinger | 980.212.6033 | [email protected] CMCRandolph Behavioral Health Center CMCUnion Grand Rounds 12 - 1pm; 1st & 3rd Tuesday CMC Randolph BHC Auditorium Contact: Samantha Williams | 704.358.2722 | [email protected] Tumor Board 7 - 8am; 1st Tuesday CMC-Union Outpatient Treatment Pavilion Auditorium CMC Union Breast Conference 7 - 8am; 2nd & 4th Tuesday CMC Union Outpatient Pavillion Auditorium Contact: Christine Hannan | 704.512.6382 | [email protected] Cleveland Regional Medical Center CRMC M&M Conference 6 - 7:30pm; 4th Tuesday CRCM Auditorium AHEC CONTINUING MEDICAL EDUCATION (CME) – Regularly Scheduled Series (RSS) CMC Pediatrics Web-Based DOT Medical Examiners Training Course Carolinas HealthCare System Enduring Materials Register NOW for a new web-based opportunity to obtain training for the Department of Transportation (DOT) Medical Examiners Certification Examination! This course familiarizes medical examiners with the standards for medical certification of commercial motor vehicle drivers. Completion of training and passing the certification examination will qualify the provider to be listed in the National Registry of Certified Medical Examiners. After completion of this course the participant will be able to: • Describe federal regulations for examination of commercial motor vehicle drivers • Provide resources and other information to assist providers in meeting documentation requirements for DOT medical examinations • Define organ specific medical certification criteria in specific content areas including Vision, Hearing, Cardiovascular, Hypertension, Respiratory, Neurological, Musculoskeletal, Diabetes, Other Diseases and Conditions, Psychological, and Drug Abuse and Alcoholism The course offers on-line training in modules that can be can be completed at the provider’s pace. This course has been approved for 12 AMA PRA Category 1 Credit(s)™/CEU. Course Now Live! Register on our website; www. charlotteahec.org/dot, or call Jessica Rathke at 704.512.6005 or email Jessica.Rathke@ carolinashealthcare.org for more information. Tuesday Clinical Conference 12:30 - 1:30pm; Tuesdays Sept. - May, TR Harris Conference Center Contact: Linda Brackett | 704.487.3199 | [email protected] Tumor Board 7 - 8am; 1st Thursday CRMC Auditorium, 2nd Floor Contact: Karen Lineberger | 980.487.3799 | [email protected] Register online today at www.charlotteahec.org 49 AHEC CONTINUING MEDICAL EDUCATION (CME) – Regularly Scheduled Series (RSS) Performance Improvement CME (PI CME) Performance Improvement CME (PI CME) is a certified CME activity in which a provider has established a process by which a physician identifies an educational need through a measure of his/her performance in practice, engages in educational experiences or develops interventions to meet the need, integrates learning into patient care and then re-evaluates his/her performance. A PI CME activity may address any facet (structure, process or outcome) of a physician’s practice with direct implications for patient care. A physician participating in this three stage activity may claim up to 20 AMA PRA Category 1 Credits™. Stage A: Learning from current practice performance assessment (5 AMA PRA Category 1 Credits™) Assess current practice using the identified performance measures, either through chart reviews or some other appropriate mechanism. Identify intervention/learning options for improvement in practice. Stage B: Learning from the application of PI to patient care (5 AMA PRA Category 1 Credits™) Implement the intervention(s) based on the results of the analysis in Stage A, using suitable tracking tools. Stage C: Learning from the evaluation of the PI CME effort (5 AMA PRA Category 1 Credits™) Re-assess and reflect on performancein-practice measures after the implementation of the intervention(s) in Stage B, by comparing to the assessment done in Stage A and using the same performance measures. Summarize any practice, process and/ or outcome changes that resulted from conducting the PI CME activity. An additional 5 AMA PRA Category 1 Credits™ can be claimed for participation if all three stages are completed in succession. For additional information, please contact: Christie Voelker, Assistant Director 704.512.7542 50 Register online today at www.charlotteahec.org Cleveland Regional Medical Center Tumor Board-Breast CaroMont CME Conference 6:30 - 7:30am; 3rd Thursday CRMC Auditorium Contact: Linda Brackett | 704.487.3199 | [email protected] CATH/CTA Conference Tumor Board 12 - 1pm; Tuesdays Auditorium 12 - 1pm; 1st Wednesday of the Month 7:30 - 8:30am; Wednesdays Clinton/Hudson Meeting Room Tumor Board – Breast 7:30 - 8:30am; 1st Thursday & 3rd Friday Clinton/Hudson Meeting Room Contact: Dana Jones | 704.834.3266 | [email protected] Hospice & Palliative Care Charlotte Region Hospice & Palliative Medicine Education Series Lake Norman Regional Medical Center Tumor Board Stanley Regional Medical Center LCI Tumor Board 12:30 - 1:30pm; Tuesdays Stanly Regional Medical Center Education Center 8:30 - 10:30am; 2nd Friday HPCCR Contact: Lisa Nelson | 704.375.0100 | [email protected] 7 - 8am; 2nd & 4th Thursday Classroom B Contact: Kara Cheezan | 704.660.4425 | [email protected] Medical Lecture Series 12:30 - 1:30pm; 2nd & 3rd Wednesday (may vary due to speakers) Stanly Regional Medical Center Education Center Contact: Alison Atwater | 704.984.4725 | [email protected] Your MOC Part IV Quality Improvement project fulfills all the criteria for a PI-CME project. Learn more below how you can claim your CME credit! Charlotte AHEC offers Certification for AMA PRA Category 1 Credit(s)™ for physicians during activities that address: • Any facet (structure, process, or outcome) of the practice of medicine with direct implication for patient care • Measures selected guide the physician in choosing intervention • Evaluation of its efficacy must be evidence-based and well designed Performance Improvement activities, or PI-CME projects, are based on a learner’s participation in a project established and/or guided by a provider in which a physician identifies an educational need through a measure of their performance in practice, engages in educational experiences to meet the need, integrates learning into patient care and then re-evaluates their own performance. PI-CME is structured in 3 stages: Stage A: Assess current practice using identified performance measures Stage B: Implement based on performance measures from Stage A, using suitable tracking tools. Physicians receive guidance on parameters for applying and assessing performance change Stage C: Re-evaluate & reflect on Stage B by comparing the assessment done in Stage A. Summarize any practice, process and/or outcome changes that resulted from conducting the PI activity *5 AMA PRA Category 1 Credit(s)™ are awarded for completing each Stage A, B, C. Once Stages A-C are completed within a year’s time, physicians will receive an additional 5 credits, for a max of 20 credits* For additional information, please contact: Christie Voelker 704-512-7542 AHEC DENTAL EDUCATION AHEC DENTAL EDUCATION Nitrous Oxide Sedation eLearning Dental Workshops Date Saturday, February 7, 2015 Time 8:00 am - 4:00 pm Title Dental Anatomy and Terminology *Pre-requisite for Dental Radiology for Office Trained Assistant Date Available anytime between January 1, 2005 and June 30, 2015 Instructor Karen Ledford, RDH, BS Credits 1.0 Contact Hour Fee $25.00 Registration Event #44555 Registration 7:30 am Title Dental Management of the Diabetic Patient-Diabetes Mellitus Date Available anytime between January 1, 2005 and December 31, 2015 Instructor Eileen A. Clark, RDH, Credits 0.5 Contact Hour / 0.1 IACET CEU Event #41529 Title Bisphosphonate-Induced Osteonecrosis Date Available anytime between January 1, 2005 and December 31, 2015 Instructor Michael T. Brennan, DDS Credits 1.0 Contact Hour / 0.1 IACET CEU Event #41344 Title Date Common Oral Mucosal Lesions Available anytime between January 1, 2005 and December 31, 2015 Instructor Michael T. Brennnan, DDS Credits 1.0 Contact Hour / 0.1 IACET CEU Event #41345 Location Carolinas Medical Center – Main Campus Medical Education Building, 3rd floor conference room Target Audience Hygienists and Dental Assistants Description This workshop will teach dental auxiliary staff the basic concepts of sedation. It will train staff to prepare the patient to receive sedation and to assist the dentist with administering nitrous oxide. Completion of this workshop will certify dental auxiliary staff to monitor patients receiving nitrous oxide sedation. Emphasis will be placed on the role of the dental team in recognizing complications of nitrous oxide use. Objectives • Understand the spectrum of pain and anxiety control • Identify appropriate patients for nitrous oxide sedation • Utilize equipment and understand safety issues associated with nitrous oxide sedation • Understand the techniques used in nitrous oxide sedation including patient monitoring • Recognize the signs and symptoms of nitrous oxide sedation • Recognize and participate in the management of nitrous oxide related emergencies Instructor Timothy L. Cox, DDS Carolina Dental Arts of Ballantyne Village, Charlotte, NC; Dentistry of the Carolinas, Monroe, NC Credits 7.0 Contact Hours Fee $225.00 Pre-registration (before January 31) $240.00 Registration Coffee/Juice and Lunch Provided Contact Susan Walker, Project Coordinator 704.512.6516 Event #44557 Title Basic Spanish for the Dental Office Date Available anytime between January 1, 2005 and Decmber 31, 2015 Instructor Maria Velez, MFA, CCMEP Credits 1.0 Contact Hour / 0.1 IACET CEU Fee $25.00 Registration Event #44932 Register online today at www.charlotteahec.org 51 AHEC DENTAL EDUCATION Busy? Attend This Workshop Online! 3-hour workshop! *Fulfills dental office emergencies course requirement for DA II status. Medical Emergencies in the Dental Office Date Friday, February 20, 2015 Time 9:00 am -12:15 pm Registration 8:30 am Location Center for Learning and Development, Building K OR Webinar Option Target Audience Dentists, Hygienists, Dental Assistants, Office Staff and all other interested dental professionals Description Medical emergencies can occur at any time in the dental office. This workshop will give members of the dental team the knowledge and ability to prepare and manage various medical emergencies. This interactive workshop reviews the importance of maintaining up-to-date patient medical histories, learning the signs and symptoms of medical emergencies and becoming aware of the types of medical emergency equipment and medications. A flowchart will be created that can be adapted to each dental office, and various emergency scenarios will be reviewed in detail as to ascertain each dental team member’s specific role. Objectives • Explain the importance of maintaining updated patient medical histories • Identify the required contents of an emergency kit • Describe the types of medical emergencies and list necessary care • Identify high-risk dental patients • Define the procedures necessary in obtaining vital signs • Recognize various signs and symptoms of pending medical emergencies • Demonstrate the sequence of patient assessment and care during a medical emergency • Discuss legal implications of a medical emergency in a dental office Instructor Karen Ledford, RDH, BS Credits 3.0 Contact Hours FeeDentists: $115.00 Pre-registration (before Feb. 13) $130.00 Registration Team Members: $95.00 Pre-registration (before Feb. 13) $110.00 Registration Breakfast and Lunch Provided Contact Susan Walker, Project Coordinator 704.512.6516 Event #44558 52 Register online today at www.charlotteahec.org This Crazy Little Thing Called Pathology Date Friday, February 27, 2015 Time 9:00 pm – 12:15 pm Registration 8:30 am Location Center for Learning & Development, Building K Target Audience Dentist, Physicians, Physician Assistants, Dental Hygienists, Dental Assistants, Nurses Description An entertaining journey through the whys and hows of differential diagnosis: removing some of the mystery and the stress of deciding what to call lesions and, more importantly, what to do next with lesions that you are likely to find. The course will be an enjoyable combination of lecture and non-judgmental interaction as participants utilize their newfound knowledge. Objectives • Describe and categorize lesions found in the head and neck area • Distinguish many of the common oral and systemic conditions that may be encountered in their everyday practice • Summarize management of most oral lesions • Identify early indicators of the Severe Sepsis or Septic Shock Credits 3.0 Contact Hours Fee Dentists: $115.00 Pre-registration (before Feb. 20) $130.00 Registration Team members: $ 95.00 Pre-registration (before Feb. 20) $110.00 Registration Breakfast Provided Contact Susan Walker, Project Coordinator 704.512.6516 Event #44559 *Pre-requisite: Dental Anatomy and Terminology – online module Date Orientation: Any time between March 2nd and April 3rd Proctored Written Exam: Call Charlotte AHEC to schedule your Written Exam - between April 13th and April 17rd Clinical Sessions: Saturday, April 18th AND May 2nd | 8:00 am – 5:00 pm Location Orientation: Online via Charlotte AHEC eLink Proctored Written Exam: Center for Learning & Development, 5039 Airport Center Parkway, Building K, Charlotte, NC Clinical Sessions: Carolinas Center for Oral Health; 1601 Abbey Pl., Charlotte, NC Target Audience Dental Assistants Description This workshop fulfills the “NC Dental Practice Act,” which requires ALL Dental Assistants to successfully complete a radiography program approved by the NC State Board of Dental Examiners before being allowed to take x-rays on live patients. You will learn about radiation safety, dark room techniques, the paralleling technique of intraoral radiography, the fundamentals of both analog and digital radiography, and proper film mounting. Objectives Visit www.charlotteahec.org for detailed objectives Requirements • Successfully complete pre-requisite: Dental Anatomy and Terminology- CE eLearning BEFORE starting the Intraoral Radiography Orientation-CE eLearning online workshop • Successfully complete the Intraoral Radiography Orientation-CE eLearning online workshop and post test • Participants are required to read and study portions of the textbook that will be mailed AFTER registration is received. You will also receive a link to access additional online work which needs to be completed before taking the proctored written exam. • Participants need to call Charlotte AHEC to schedule the proctored written exam & score at least 70% or higher. • Participants must score at least 70% in order to participate in the clinical sessions • Attend BOTH clinical sessions & pass clinical exam with an 86% or higher Instructor Karen Ledford, RDH, BS Credits 40.0 Contact Hours Fee $590.00 Pre-registration (before Feb. 23) $615.00 Registration Hands-On Practical Application Workshop! Crucial Skills for the Prothodontic Dental Assistant: A Hands-On Approach Date Friday, March 13, 2015 Time 9:00 am – 4:00 pm Registration 8:30 am Location Drake Precision Dental Laboratory 8510 Crown Crescent Court, Charlotte, NC Target Audience Dental Assistants Description This unique, intensive hands-on workshop is designed for dental assistants interested in learning practical everyday skills. During the course of this program, participants will receive detailed instruction on determining accurate dental shades to properly communicate with the Dental Laboratory. You will learn the fundamental guidelines for flawless alginate impressions and how to develop accurate casts. Finally you will learn about the procedures and technologies to develop different types of laboratory fabricated fixed and removable prostheses. Objectives • Determine accurate dental shades and communicate the information to the Dental Laboratory • Develop esthetic and periodontally harmonious Provisional Restorations. • Capture accurate alginate impressions and develop accurate casts. • Demonstrate appropriate selection and use of recommended personal protective equipment in the dental practice setting. • Identify the procedures and technologies to develop different types of laboratory fabricated fixed and removable prosthesis. Instructors David Avery, CDT, AAS Director of Professional Services, Quality Auditor Larry Holt , DDS Director of Clinical Education & Research Drake Laboratories Credits6.0 Contact Hours Fee $125.00 Pre-registration (before March 6)* $140.00 Registration* Breakfast and Lunch Provided * Partially funded by Drake Laboratories Contact Susan Walker, Project Coordinator 704.512.6516 Event #44562 Contact Susan Walker, Project Coordinator 704.512.6516 Event #44560 Register online today at www.charlotteahec.org 53 AHEC DENTAL EDUCATION Intraoral Radiography for the Office Trained Dental Assistant AHEC DENTAL EDUCATION * NEW & UPDATED CURRICULUM North Carolina S.P.I.C.E. - Infection Control for Dentistry (SPICE - Statewide Program for Infection Control and Epidemiology) Date Friday, March 20, 2015 Time 8:30 am - 3:45 pm Location Center for Learning and Development, Building K Target Audience Dentists, Hygienists, Dental Assistants, Dental Lab Technicians, Office Staff and all other interested dental professionals Description **Your annual OSHA-training does not meet the state requirement for SPICE infection control training. Course participants will acquire the certification mandated by the NC Administrative Code 19A.0206 and .0207, Infection Control in Health Care Facilities Rule, that requires one person in each health care facility (i.e. Dental Practice) complete the certified or State approved Infection Control Course. The course will provide the most updated information relating to blood borne pathogens, preventing and controlling major sites of dental associated infections, decontamination, disinfection, sterilization and waste management, personal protective equipment, hand hygiene, and medical sepsis, occupational health, and isolation and communicable disease precautions according to CDC and OSAP Guidelines. This course has been approved by the Statewide Program for Infection Control and Epidemiology (SPICE) office to meet the Code requirements. The rule in its entirety can be viewed at: http://www.unc.edu/ depts/spice/New0206Rule-Jan2010.html. Objectives Visit www.charlotteahec.org for detailed objectives Instructor Karen Ledford, RDH, BS Kay Sitterson, CDA, RDH, BS, MA Credits 6.0 Contact Hours FeeDentists: $160.00 Pre-registration (before March 13) $175.00 Registration Team members: $145.00 Pre-registration (before March 13) $160.00 Registration Breakfast and Lunch Provided Contact Susan Walker, Project Coordinator 704.512.6516 Event #44563 54 Register online today at www.charlotteahec.org Busy? Attend This Workshop Online! Restorative Management of Pediatric Patients: Current Concepts and Future Directions Date Wednesday, April 22, 2015 Time 6:00 pm – 8:30 pm Registration 5:30 pm Location Center for Learning & Development, Building K Target Audience Dentists, Hygienists, Dental Assistants, Office Staff and all other interested dental professionals Description Pediatric dental patients present diverse and challenging treatment needs due to their unique dental and behavioral developmental stages. In this course, the most common treatment needs of children are reviewed and the most popular treatment modalities presented. Decision-making and treatment planning for when, how, and with what materials to manage the restorative needs of the pediatric patient will be presented. Restorative management using the latest in esthetic primary crowns and resins will be presented in addition to more conventional restorative approaches. The goal of this course is to prepare clinicians to manage the restorative treatment needs of children presenting with minimal restorative needs to those requiring full mouth rehabilitation. Instructor Tim Wright, DDS, MS Chair, Distinguished Professor Department of Pediatric Dentistry Dental Research School of Dentistry, UNC Chapel Hill Credits 2.5 Contact Hours Fee Dentists: $115.00 Pre-Registration (before April 15) $130.00 Registration Team Members: $95.00 Pre-Registration (before April 15) $110.00 Registration Dinner Provided Contact Susan Walker, Project Coordinator 704.512.6516 Event #44564 Oral Appliance Therapy for Sleep Disordered Breathing (Apnea) Date Friday, May 8, 2015 Time 9:00 am – 12:15 pm Registration 8:30 am Location Center for Learning & Development, Building K Target Audience Dentists, Physicians, Hygienists and all other interested healthcare professionals Description Although positive airway pressure (e.g., CPAP) is the golden standard treatment for obstructive sleep-disordered breathing, it is often poorly tolerated. A popular alternative sought by many patients today is oral appliance (OA) therapy. An oral appliance is custom fabricated to fit the biting surfaces of the upper and lower teeth and to splint the airway open by advancing the jaw forward in a controlled manner. In this presentation, the medical and dental indications and contra-indications for OA therapy will be discussed. The procedures for patient evaluation, for appliance fabrication and titration, and for the assessment of treatment efficacy and side effects will be introduced and illustrated. Objectives • Describe Dental Sleep Medicine and the practice parameters established by the American Academy of Sleep Medicine for OA therapy • Explain what OAs do and the mechanisms underlying their effectiveness in improving sleep-disordered breathing • Discuss the efficacy versus effectiveness of OA therapy compared to positive airway pressure (PAP) therapy • Describe dental indications and contra-indications for OA therapy as well as temporary, short-term side effects of OA appliance therapy • Describe consequential, long-term side effects of OA therapy and procedures used for their detection and correction Instructor Greg Essick, DDS, PhD Professor Department of Prosthodontics School of Dentistry, UNC Chapel Hill Credits 3.0 Contact Hours Fee Dentists: $115.00 Pre-Registration (before May 1) $130.00 Registration Team Members: $95.00 Pre-Registration (before May 1) $110.00 Registration Breakfast Provided Hands-On Practical Workshop! Coronal Polishing for the DAII Date Saturday, May 16, 2015 Time Didactic 8:00 am - 11:15 am Clinical 12:30 pm – 4:30 pm Registration 7:30 am Location Didactic: Center for Learning & Development, Building K Clinical: Carolinas Center for Oral Health: 1601 Abbey Place; Charlotte, NC Target Audience Dental Assistant II Description Coronal polishing includes a comprehensive, three hour lecture and a four hour clinical session providing basic concepts and techniques in polishing all exposed tooth surfaces with a rubber cup or brush driven by a slow speed hand piece. Special Instructions Attendance at both sessions is required. Participants must bring a slow speed hand piece or hygiene hand piece capable of accepting disposable prophy angles. If a hand piece is brought that only accepts individual prophy cups (screw-type or latch type) please bring 4-5 prophy cups along with the hand piece. Please bring eye protection goggles. **Submit two required forms to Charlotte AHEC by May 24th . Both forms may be downloaded at charlotteahec.org on the Coronal Polishing for the DAII registration page. Click on “view brochure” (left side of webpage.): 1) Verification of Dental Assistant II Form; and 2) Certificate of Dental Assisting Employment and Professional Liability Insurance Coverage Form. NOTE: You will not be able to participate in the workshop unless all required documentation is received BEFORE the workshop begins. You must be able to prove DAII status. You must secure professional liability insurance either through your employer or on your own. ObjectivesVisit www.charlotteahec.org for detailed objectives Instructor Karen Ledford, RDH, BS Credits 7.0 Contact Hours Fee $250.00 Pre-registration (before May 9) $265.00 Registration Breakfast Provided Contact Susan Walker, Project Coordinator 704.512.6516 Event #44565 Contact Susan Walker, Project Coordinator 704.512.6516 Event #44561 Register online today at www.charlotteahec.org 55 AHEC DENTAL EDUCATION Busy? Attend This Workshop Online! AHEC DENTAL EDUCATION Bring Your Whole Team! Seniors & Boomers: How to Treat the Most Medically Complex Generations Stay Out of Jail: Avoid Coding Errors and Excel in Insurance Administration Date Friday, May 29, 2015 Date Friday, May 22, 2015 Time 8:00 am – 12:15 pm Time 9:00 am – 12:15 pm Registration 7:30 am Registration 8:30 am Location Southminister, Inc. Continuing Care Retirement Community Location Center for Learning and Development, Building K Target Audience Dentists, Staff, and all other interested dental professionals Target Audience General Dentists, New Dentists, Staff, Spouses, and all other interested dental professionals Description Course description: Does it seem like your patient population is getting older? Are many taking multiple medications? Currently, 43 million people are over the age of 65, and the number is growing daily. It is estimated that 3 in 4 in this age group suffer from 2 or more chronic diseases such as heart disease, diabetes, or COPD. Many are cancer survivors. Others will have experienced joint replacement. This course will empower you to feel confident treating those that are medically compromised or complex, experience polypharmacy, and may have some type of disability. Description Coding errors are predictable in today’s dental practice. Ensure correct coding in your practice with the UPDATED CDT 2015 information, which has 73 total changes in new, revised and deleted codes. Learn the top coding errors and how not to make them! You will also receive new, valuable information on some of the “hot” sections of the CDT 2015 codes, which you can use to identify and “fix” coding problems that lurk in your practice. Most practices can expect legitimate new increases in cash flow immediately by learning how to do it right. Topics • The aging of the population • Societal issues - retirement, income, housing • Chronic conditions - cardiovascular disease, diabetes, cancer, Alzheimer’s • Limitations and disabilities - osteoporosis, arthritis, vision & hearing impairments • Oral health implications and interventions Based on several thousand dental practices studied, these common problems were identified: • Consistent Coding Errors • Clinical Protocol Issues • Potentially Fraudulent Activities Objectives • Restate the societal and social impact of aging • Utilize the medical history to personalize care • Identify the chronic diseases and conditions affecting those over age 60 • Discuss the potential links between oral and systemic health • Discuss how physical limitations affect daily self-care • Evaluate the self-care measures available for the reduction of gingivitis and bleeding recommending appropriate products/regimens based on needs Instructor Carol A Jahn, RDH, MS Senior Professional Relations Manager Water Pik, Inc. Credits 3.0 Contact Hours Fee $35.00 Pre-Registration (Before May 15) $50.00 Registration *Program partially funded by a grant from the Southminister, Inc. Foundation *Program partially funded by Water Pik, Inc. Breakfast Provided Contact Susan Walker, Project Coordinator 704.512.6516 Event # 45178 Dealing with dental insurance is overwhelming but key strategies can save you time, prevent hassles, and keep you out of jail. You will receive essential tools to properly file dental insurance claims, and calculate primary and secondary insurance receipts. In addition, co-pay forgiveness, discounting, multiple fee positioning, patient gifts, falsifying NPI numbers and even PPO strategies will be discussed. Stop leaving money on the table, as PPOs dominate the marketplace - a tipping point! Objectives • Learn, through predictive error correction, how to avoid typical coding errors. • Consider options for co-pay forgiveness, discounting, multiple fees, NPI numbers, etc. • Assess how to handle patient gifts, evaluate and deal with PPOs Instructor Dilaine Gloege, CDC Dr. Charles Blair and Associates, Inc. Credits 4.0 Contact Hours Fee Dentists: $125.00 Pre-registration (before May 22) $145.00 Registration Team members: $100.00 Pre-registration (before May 22) $120.00 Registration Breakfast Provided Contact Susan Walker, Project Coordinator 704.512.6516 Event #44566 56 Register online today at www.charlotteahec.org AHEC DENTAL EDUCATION Busy? Attend This Workshop Online! Differential Diagnosis and Management of Orofacial Pain Date Friday, June 5, 2015 Time 9:00 am – 12:15 pm Registration 8:30 am Location Center for Learning and Development, Building K OR Webinar Option Target Audience Dentists, Physicians, Physical Therapists, Psychologists, Dental Staff, and all other interested healthcare professionals Description The diagnosis and management of facial pain is a complex problem frequently encountered in dental and medical practice. This workshop will be a brief review of signs and symptoms, and factors within the patient’s history, clinical findings and diagnostic studies as they allow the clinician to obtain an accurate diagnosis. The multiple factors that relate to temporomandibular disorders and other facial pain syndromes will be reviewed in a case based format. Management and treatment strategies and their evidence as supported by the literature will be discussed. This includes pharmacologic modalities, oral appliances, and the roles of all health care providers (e.g.: dentist, dental specialists, physicians, physical therapists, psychologists) and additional adjunctive therapeutic measures. This workshop will aid participants in better identifying these disorders, be able to participate in their management, and be able to make the appropriate referrals for comanagement. Objectives • Review the principles of working up these patients through history, examination and appropriate diagnostic tests or studies. • Review the differential diagnoses in temporomandibular disorders and orofacial pain (i.e.: odontogenic, soft tissue, musculoskeletal, neuropathic, headache disorders). • Review the various therapeutic modalities and the latest literature on their effectiveness. Instructor Joel J. Napeñas, DDS Director, Oral Medicine Residency Program Department of Oral Medicine, Carolinas Medical Center Credits 3.0 Contact Hours FeeDentists: $115.00 Pre-Registration (Before May 29) $130.00 Registration Team Members: $95.00 Pre-Registration (Before January 10) $110.00 Registration Breakfast Provided Contact Susan Walker, Project Coordinator 704.512.6516 Event #44567 Register online today at www.charlotteahec.org 57 AHEC HEALTH CAREERS (K-12) AHEC HEALTH CAREERS (K-12) SAT Prep Strategies Workshop Dates Friday & Saturday, February 27-28, 2015 Times 6:00 pm – 8:00 pm (Friday) 8:30 am – 4:00 pm (Saturday) Registration 5:30 pm (Friday) 8:00 am (Saturday) Location Center for Learning and Development, Building K Target Audience Any middle or high school student interested in raising their SAT score Description This class is designed to prepare students for the new SAT. This course will teach students the format of the test and provide both strategies and practice for questions on critical reading, sentence completion, grammar, usage, and writing. In addition to reviewing topics from pre-algebra, algebra, and geometry, students will become familiar with the format of the test and learn strategies. Much time will be devoted to practice problems similar to those on the SAT. Class fee includes “The Official SAT Study Guide” by CollegeBoard Objectives By attending the course, students will be able to: • Identify the role of standardized tests in the college admissions process • Recognize test-taking strategies to maximize SAT math and reading scores • Apply strategies by taking an actual SAT practice test Instructor Pam Long, Ph.D Fee $90.00 Pre-Registration (before February 13) $105.00 Registration Breakfast & Lunch Provided on Saturday Contact Sophia Moore-Dennis Project Coordinator 704.512.6537 HEROES Health Career Middle and High School Summer Program Date June 2015 Registration Middle and High School Students must apply. Applications available March 2015 at www.charlotteahec.org Location UNC Charlotte Target Audience Any middle or high school student and their parent(s) that are interested in learning more about health and health careers. Our target audience is minorities that are underrepresented in the healthcare industry (American Indian/Alaska Native, Black/African American, Hispanic/Latino, Native Hawaiian/Pacific Islander, Mainland Puerto Ricans) and economically/educationally disadvantaged populations. Description This one week residential program is for students in grades 7 - 12 (2015 - 2016 school year) who have an interest in pursuing a career in healthcare. Students will interact with healthcare professionals and participate in an array of medical science workshops designed to expose them to various careers in healthcare. Students will: There will be middle and high school programs that will run concurrently. • Explore many different branches of healthcare • Talk to health career professionals • Participate in health science enrichment activities • Tour a healthcare facility • Learn the soft skills necessary to land their desired health profession Instructors A variety of healthcare professionals Fee On application Contact Sophia Moore-Dennis Project Coordinator 704.512.6537 Event #45017 58 Visit www.charlotteahec.org for application and more information on AHEC Health Careers (K-12) workshops. Register online today at www.charlotteahec.org Emotional Intelligence for Leaders Communicate Like a Leader, Part 1 Date Thursday, January 15, 2015 Time 8:30 am – 12:30 pm Dates Wednesday, January 28, 2015 OR Friday, February 27, 2015 Registration 8:00 am Time 8:30 am – 1:00 pm Location Center for Learning and Development, Building K Registration 8:00 am Location Center for Learning and Development, Building K Target Audience Leaders/managers/supervisors/team leads, health/human service professionals, anyone aspiring to develop critical leadership skills needed at every level. Description Many leaders today are trying to boost their competitive edge in an ever-increasing aggressive environment. With the ongoing uncertainty of the economic climate, leaders need manageable solutions that will impact the bottom line. One solution that has proven great benefits but it is often overlooked by most organizations, the development of Emotional Intelligence. Decades of research have provided clear evidence that strengthening Emotional Intelligence leads to financial gain and employee satisfaction. This class will explore various aspects of Emotional Intelligence and the role it plays in organizational success as well as information to help you as a leaders get started in modeling Emotional Intelligence. Objectives • Define Emotional Intelligence and why it is so important for leaders today • Discuss the 5 components of Emotional Intelligence. • Apply the personal and social Emotional Intelligence competences. • Create an Emotional Intelligent workforce • Recognize the 6 EI Leadership Styles Instructor Connie Curtis, MEd Organizational Improvement Consultant Mecklenburg County Credits 0.40 CEUs / 3.75 Contact Hours / 3.75 ACHE Qualified Education Credit Hours *Content relevant to the Body of Knowledge for Medical Practice Management may qualify for ACMPE continuing education credit. Fee $150.00 Pre-Registration (Before January 8) $165.00 Registration Breakfast Provided Contact Susan Walker, Project Coordinator 704.512.6516 Event #44590 Target Audience Leaders/managers/supervisors/team leads, health/human service professionals, anyone aspiring to develop critical leadership skills needed at every level. Description This workshop is the pre-requisite for Communicate Like a Leader: Part 2 offered Friday, March 27 OR Wednesday, April 29, 2015. Communicate Like a Leader with two powerful communication skills: Tracking Positives and Listening to Understand. Using these skills, you will avoid common communication barriers that cause misunderstanding, resentment, resistance, and defensiveness. You’ll be prepared to communicate in a way that leaves others feeling understood, respected, and positive. Objectives • Identify ways employees can think for themselves and solve problems • Discuss how to build trust between leaders and employees • Illustrate how to turn misunderstandings into accurate communication • Describe how to help others feel understood and respected • Explain how to encourage behaviors you want Instructors Hugh B. Grey, MBA Effectiveness Training & Consulting (ETC) Sandy Grey, MEd, CT/RTC Retired Trainer, Consultant and Personal Coach Credits 0.4 CEUs / 4.25Contact Hours / 4.25 ACHE Qualified Education Credit Hours *Content relevant to the Body of Knowledge for Medical Practice Management may qualify for ACMPE continuing education credit. Fee $150.00 Pre-Registration (Before Jan. 21/Feb. 20) $165.00 Registration Breakfast Provided Contact Susan Walker, Project Coordinator 704.512.6516 Event # 44413 (January 28) 44414 (February 27) Register online today at www.charlotteahec.org 59 AHEC LEADERSHIP EDUCATION AHEC LEADERSHIP EDUCATION AHEC LEADERSHIP EDUCATION Creating Employee Engagement Building a Resilient Workforce Date Tuesday, February 3, 2015 Date Thursday, March 5, 2015 Time 9:00 am – 4:00 pm Time 9:00 am – 4:00 pm Registration 8:30 am Registration 8:30 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience Leaders/managers/supervisors/team leads, health/human service professionals, anyone aspiring to develop critical leadership skills needed at every level. Target Audience Leaders/managers/supervisors/team leads, health/human service professionals, anyone aspiring to develop critical leadership skills needed at every level. Description Sustainable excellence rests on the adaptability and creativity of the workforce and is dependent on transformational leadership. The ability to manage change is essential. There are three ways to build engagement: providing learning and career development opportunities, showing appreciation for the work being done, and building a shared vision for the future. Similarly there are three ways to motivate heuristic work: having input into the work design, growing and developing in your work, i.e. self-actualization, and finding purpose in the work you do. For those reasons, success rests on vision that aligns to shared purpose, commitment to the behavioral manifestations of a shared set of core values, and the provision of measured feedback that informs and guides work going forward. Description Every job can lead to stress. How people cope with that stress can be influenced by many factors. Well-integrated, high-performing teams - those that ‘click’ - never lose sight of their goals and are largely self-sustaining. In fact, they seem to take on a life of their own. They all display one universal quality - their ability to adapt quickly to changing conditions and recover to a high state of performance. In a word, highperforming teams are resilient. Objectives • Describe the three key elements of influential leaders • Recognize the essential elements for building trust with a team • Define performance as a function of both technical skill and behavioral skill • Identify why tyranny of the technical is disruptive to team performance • Describe the top ten leadership techniques for creating a high performance team Instructor Michael Frisina, PhD, MA Founder and President The Frisina Group, LLC Credits 0.6 CEUs / 5.5 Contact Hours / 5.5 ACHE Qualified Education Credit Hours *Content relevant to the Body of Knowledge for Medical Practice Management may qualify for ACMPE continuing education credit. Fee $165.00 Pre-Registration (Before Feb. 26) $180.00 Registration Breakfast and Lunch Provided Instructor Michael Frisina, PhD, MA Founder and President The Frisina Group, LLC Credits 0. 6 CEUs / 5.5 Contact Hours / 5.5 ACHE Qualified Education Credit Hours *Content relevant to the Body of Knowledge for Medical Practice Management may qualify for ACMPE continuing education credit. Fee $165.00 Pre-Registration (Before January 27) $180.00 Registration Breakfast and Lunch Provided Contact Susan Walker, Project Coordinator 704.512.6516 Event #44640 60 Register online today at www.charlotteahec.org Objectives • Define and describe the key elements of resilence • Recognize the essential elements for building trust with a team • Identify how to help team members adapt to change • Define your level of personal resilience Contact Susan Walker, Project Coordinator 704.512.6516 Event #44799 Dates Friday, March 27, 2015 OR Wednesday, April 29, 2015 Time Build Your Personal Brand with a Plan for Upward Mobility Date Wednesday, April 1, 2015 8:30 am – 1:00 pm Time 8:30 am – 1:00 pm Registration 8:00 am Registration 8:00 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K AHEC LEADERSHIP EDUCATION Communicate Like a Leader, Part 2 Target Audience Leaders/managers/supervisors/team leads, health/human service professionals, anyone aspiring to develop critical leadership skills needed at every level. Target Audience Leaders/managers/supervisors/team leads, health/human service professionals, anyone aspiring to develop critical leadership skills needed at every level. Description *Pre-requisite for this program: Communicate Like a Leader: Part 1 - offered Wednesday, January 28 OR Friday, February 27, 2015. Description This program will focus on how an individual can build a career for success. We will look at strengths and weaknesses of the individual and learns ways to improve on our skills. Look at your purpose and passion and discover how this will help you with a successful career. Develop an action plan and set goals to help you be the best you can be. Building on skills learned in Part 1, this workshop teaches constructive confrontation skills and how to respond to criticism. Learn to confront disruptive and negative behaviors in others using these skills, while improving relationships and obtaining a desired outcome. Influence others to take pride in the quality of their work, improve their performance and help you reach your objectives. Objectives • Explain leadership skills that empower employees to think for themselves • Discuss how to build trust between leaders and employees • Describe how to turn misunderstandings into accurate communication • Discuss how to help others feel understood, respected, free to disclose problems and free to look honestly and non-defensively at the root of the problem • Discuss the power of appreciation and how to encourage behaviors you want • Express respect and empower others to solve their own problems Instructors Hugh B. Grey, MBA Effectiveness Training & Consulting (ETC) Sandy Grey, MEd Retired Trainer, Consultant and Personal Coach Credits 0.4 CEUs / 4.25 Contact Hours / 4.25 ACHE Qualified Education Credit Hours *Content relevant to the Body of Knowledge for Medical Practice Management may qualify for ACMPE continuing education credit. Fee $150.00 Pre-Registration (Before March 20/ April 22) $165.00 Registration Breakfast Provided Objectives • Clarify vision or purpose • Identify what a successful career looks like • Create a personal Unique Selling Proposition • Set goals in 7 areas of life • Create an Action Plan Instructors Hugh B. Grey, MBA Effectiveness Training & Consulting (ETC) Sandy Grey, MEd Retired Trainer, Consultant and Personal Coach Credits 0.40 CEUs / 4.25 Contact Hours / 4.25 ACHE Qualified Education Credit Hours *Content relevant to the Body of Knowledge for Medical Practice Management may qualify for ACMPE continuing education credit. Fee $150.00 Pre-Registration (Before March 25) $165.00 Registration Breakfast Provided Contact Susan Walker, Project Coordinator 704.512.6516 Event #44800 Contact Susan Walker, Project Coordinator 704.512.6516 Event # 44415 (March 27) 44416 (April 29) Register online today at www.charlotteahec.org 61 AHEC LEADERSHIP EDUCATION Become Behavior Smart - Learn to Manage Your Emotions Team Development for Managers and Supervisors Date Tuesday, April 14, 2015 Date Thursday, April 23, 2015 Time 9:00 am – 4:00 pm Time 8:30 am – 12:30 pm Registration 8:30 am Registration 8:00 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience Leaders/managers/supervisors/team leads, health/human service professionals, anyone aspiring to develop critical leadership skills needed at every level. Target Audience Leaders/managers/supervisors/team leads, health/human service professionals, anyone aspiring to develop critical leadership skills needed at every level. Description When “behavior smart” people work together, they have the ability to sweep aside minor conflicts to focus on the team’s interests. They can deal effectively with productive confrontation and disruptive conflicts, and they can grow from any disagreements that may arise. Being able to manage emotion as a behavior skill is partly the ability to recognize and control your own emotions, and understand what those emotions are telling you. Managing your emotions also means that you can recognize the emotional wants and needs of others and respond appropriately. Emotional management is necessary for building trust, creating a sense of identity and efficacy, solving problems with others, cooperating, and participating productively in a group. Emotional management is an essential behavior skill that drives individual and organizational performance. Description Managers of today’s organizations are often faced with the challenge of transforming a team of diverse individuals into a productive, high functioning team. This course offers managers the most widely accepted team development models which enable understanding and intervention that will increase your team’s overall effectiveness. It is imperative that managers are able to observe and analyze behaviors and activities that encourage/hinder the team’s performance and implement a course of action that will empower the team to overcome reoccurring barriers and issues. Objectives • Recall the key elements of self-awareness • Identify and apply the key elements of the four fundamental behavior patterns • Define how the brain works in disrupting emotional awareness in crisis • Recognize the connection between the heart and mind in creating an emotional balance to drive performance Instructor Michael Frisina, PhD, MA Founder and President The Frisina Group, LLC Credits 0. 6 CEUs / 5.75 Contact Hours / 5.75 ACHE Qualified Education Credit Hours *Content relevant to the Body of Knowledge for Medical Practice Management may qualify for ACMPE continuing education credit. Fee $165.00 Pre-Registration (Before April 7) $180.00 Registration Breakfast and Lunch Provided Contact Susan Walker, Project Coordinator 704.512.6516 Event #44801 62 Register online today at www.charlotteahec.org Objectives • Define the stages of Team Development and the components necessary for a sturdy, reliable team • Discuss the dynamics and skills involved in becoming an effective, high-performance team • Capitalize on differences: Diversity • Manage conflicts and dysfunctional team behaviors • Identify team-building strategies capable of overcoming team deficiencies Instructor Connie Curtis, MEd Organizational Improvement Consultant Mecklenburg County Credits 0.40 CEUs / 3.75 Contact Hours / 3.75 ACHE Qualified Education Credit Hours *Content relevant to the Body of Knowledge for Medical Practice Management may qualify for ACMPE continuing education credit. Fee $150.00 Pre-Registration (Before April 16) $165.00 Registration Breakfast Provided Contact Susan Walker, Project Coordinator 704.512.6516 Event #44591 The Importance of Knowing How to Delegate Date Thursday, May 7, 2015 Date Friday, May 15, 2015 Time 9:00 am – 4:00 pm Time 8:30 am – 12:30 pm Registration 8:30 am Registration 8:00 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K AHEC LEADERSHIP EDUCATION Assertiveness Training for Women in Healthcare Target Audience Leaders/managers/supervisors/team leads, health/human service professionals, anyone aspiring to develop critical leadership skills needed at every level. Target Audience Leaders/managers/supervisors/team leads, health/human service professionals, anyone aspiring to develop critical leadership skills needed at every level. Description Now and then you’re going to overreact or underreact. You’ll blurt out something that you wish you hadn’t, hurt someone whose opinion you value. The person with effective assertiveness skills sends the right signals and gets the right responses. With assertiveness training, women can learn how to better handle just about any situation that comes up — without seeming either shy or pushy. Assertiveness skills for women are vital for getting things done, getting what you want, commanding respect, and becoming an influential leader. Description One of the most difficult tasks of leadership is to effectively delegate assignments to others. Delegating is a skill that must be put into practice very carefully. When successfully done, more is accomplished, which reflects favorably on the manager, the team member, and the organization. Leaders want to be successful, and to be competitive they will work hard to achieve their goals. Delegation is a process that is designed to help the leader in the quest for success. There are also risks, unsuccessful delegated assignments reflect poorly on the manager. This class offers suggestions, ideas, and a step-by-step approach that will reduce these risks and guarantee delegation success. Objectives • Describe the three key elements of influential leaders • Identify the essential elements for building trust with a team • Define performance as a function of both technical skill and behavioral skill • State why tyranny of the technical is disruptive to team performance • Define the top ten leadership techniques for creating a high performance team Objectives • Explain the leader’s role in delegation • List your Delegation skills • Describe the entire delegation process from planning to follow through • Manage change with delegation • Define your delegation checklist and develop your delegation action plan Instructor Michael Frisina, PhD, MA Founder and President The Frisina Group, LLC Instructor Meagan Muse, MSW Organizational Improvement Consultant Mecklenburg County Credits 0.60 CEUs / 5.75 Contact Hours / 5.75 ACHE Qualified Education Credit Hours *Content relevant to the Body of Knowledge for Medical Practice Management may qualify for ACMPE continuing education credit. Credits 0.40 CEUs / 3.75 Contact Hours / 3.75 ACHE Qualified Education Credit Hours *Content relevant to the Body of Knowledge for Medical Practice Management may qualify for ACMPE continuing education credit. Fee $165.00 Pre-Registration (Before April 30) $180.00 Registration Breakfast and Lunch Provided Fee $150.00 Pre-Registration (Before May 8) $165.00 Registration Breakfast Provided Contact Susan Walker, Project Coordinator 704.512.6516 Contact Susan Walker, Project Coordinator 704.512.6516 Event #44802 Event #44810 Register online today at www.charlotteahec.org 63 AHEC LEADERSHIP EDUCATION Personal Transformation: Stepping Up to a Leadership Role, Part 2 Communicate Like a Leader, Part 3 Date Thursday, May 28, 2015 Date Wednesday, May 20, 2015 Time 8:30 am – 1:00 pm Time 8:30 am – 12:30 pm Registration 8:00 am Registration 8:00 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience Leaders/managers/supervisors/team leads, health/human service professionals, anyone aspiring to develop critical leadership skills needed at every level. Description Participants of Personal Transformation: Stepping Up to a Leadership Role Part 1 (recommended but not mandatory) can continue their leadership journey with Personal Transformation: Stepping Up to a Leadership Role Part 2. This workshop supports new leaders who have assumed a new role or those targeting a new leadership role and want to make the transition successful. This interactive workshop will help the new leader assess and develop the team, share and carry out their vision and create a team mission statement. Objectives • Assess the new team and talent • Develop the new team • Increase team performance • Weed out poor performers • Set the stage for a new direction • Introduce a new style of management to a new team • Change the team culture Instructor Carole Isom-Barnes, PhD Xperience Leadership, LLC Credits 0. 4 CEUs / 3.75 Contact Hours / 3.75 ACHE Qualified Education Credit Hours *Content relevant to the Body of Knowledge for Medical Practice Management may qualify for ACMPE continuing education credit. Fee $150.00 Pre-Registration (Before May 13) $165.00 Registration Breakfast Provided Contact Susan Walker, Project Coordinator 704.512.6516 Event #44811 Target Audience Leaders/managers/supervisors/team leads, health/human service professionals, anyone aspiring to develop critical leadership skills needed at every level. Description Everyone benefits from excellent communication skills! Pre-requisites for this program: Communicate Like a Leader: Part 1 - offered Weds., Jan. 28 OR Fri., Feb. 27 AND Part 2 - offered Fri., March 27 OR Wed., April 29, 2015 Communicate Like a Leader with two additional communication skills: Mutual Problem Solving and Consultative Selling. Mutual Problem Solving Skills allow you to resolve conflicts and needs in ways that are agreeable to all involved. Consultative Selling skills will enable you to handle one of the most difficult interpersonal tasks – approaching people who have not asked for your advice and making suggestions to them in a way that will cause them to appreciate your comments and consider your ideas. Objectives • Describe how to improve relationships while solving your problems • Discuss how to turn conflicts into cooperation • Discuss how to turn problems into progress • Illustrate how to sell your ideas effectively Instructors Hugh B. Grey, MBA Effectiveness Training & Consulting (ETC) Sandy Grey, MEd Retired Trainer, Consultant and Personal Coach Credits 0.40 CEUs / 4.25 Contact Hours / 4.25 ACHE Qualified Education Credit Hours *Content relevant to the Body of Knowledge for Medical Practice Management may qualify for ACMPE continuing education credit. Fee $150.00 Pre-Registration (Before May 21) $165.00 Registration Breakfast Provided Contact Susan Walker, Project Coordinator 704.512.6516 Event #44417 64 Register online today at www.charlotteahec.org Servant Leadership Date Wednesday, June 10, 2015 Date Tuesday, June 2, 2015 Time 8:30 am – 12:30 pm Time 8:30 am – 12:30 pm Registration 8:00 am Registration 8:00 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience Leaders/managers/supervisors/team leads, health/human service professionals, anyone aspiring to develop critical leadership skills needed at every level. AHEC LEADERSHIP EDUCATION The Management Foundation: Building Relationships for Success Target Audience Leaders/managers/supervisors/team leads, health/human service professionals, anyone aspiring to develop critical leadership skills needed at every level. Description This course presents skills and tools necessary for a managers to ensure their employees succeed. This half-day course will provide actionable behaviors supervisors and managers can implement to increase their competence in developing their employees. Areas covered are One-on-One, Feedback, and Coaching. Description This workshop will present the concept of Servant Leadership and how to benefit from using this leadership style. Servant Leadership begins with the natural feeling that one wants to serve, to serve first bringing one to aspire to lead. Join us to learn more about the tools and techniques every leader can use to improve employee engagement, relationships and team dynamics. Objectives Objectives Visit www.charlotteahec.org Visit www.charlotteahec.org Instructor Meagan Muse, MSW Organizational Improvement Consultant Mecklenburg County Instructor LaSharion H. Taylor, MA, LPC Patient Experience Consultant Carolinas HealthCare System Credits 0.4 CEUs / 3.75 Contact Hours / 3.75 ACHE Qualified Education Credit Hours *Content relevant to the Body of Knowledge for Medical Practice Management may qualify for ACMPE continuing education credit. Credits 0.4 CEUs / 3.75 Contact Hours / 3.75 ACHE Qualified Education Credit Hours *Content relevant to the Body of Knowledge for Medical Practice Management may qualify for ACMPE continuing education credit. Fee $150.00 Pre-Registration (Before May 26) $165.00 Registration Breakfast Provided Fee $150.00 Pre-Registration (Before June 3) $165.00 Registration Breakfast Provided Contact Susan Walker, Project Coordinator 704.512.6516 Contact Susan Walker, Project Coordinator 704.512.6516 Event #44812 Event #44813 Working Smart: Effective Time Management Date Wednesday, June 24, 2015 Time 8:30 am – 12:30 pm and most importantly being consistent in your efforts of practicing time management techniques and strategies. Join us in this workshop to learn about the most useful time management concepts. Registration 8:00 am Objectives Visit www.charlotteahec.org Location Center for Learning and Development, Building K Instructor Connie Curtis, MEd Organizational Improvement Consultant Mecklenburg County Credits 0.40 CEUs / 3.75 Contact Hours / 3.75 ACHE Qualified Education Credit Hours Fee $150.00 Pre-Registration (Before June 17) $165.00 Registration Breakfast Provided Target Audience All interested healthcare professionals Description Are you someone who never has enough time to complete all the tasks on your “to do” list? Do you find yourself rewriting the same goals or tasks because you didn’t finish them last month? Is there a better way to get more done in less time? The answer is yes, and it can be summed up as “effective time management techniques”. There is no secret to time management. It is simply a matter of understanding some key concepts, using a few tools, Contact Susan Walker, Project Coordinator 704.512.6516 Event # 44637 Register online today at www.charlotteahec.org 65 AHEC MEDICAL LIBRARY AHEC MEDICAL LIBRARY How to Use the AHEC Digital Library (ADL) as a Resource Searching In PubMed: A Refresher Course *Workshops are limited to 10 participants* Dates Thursday, February 19, 2015 & Tuesday, April 28, 2015 Date Time Various - visit www.charlotteahec.org for additional information Times 9:00 am – 10:00 am (February 19) 1:00 pm – 2:00 pm (April 28) Registration 15 minutes prior to the start of the class Registration 15 minutes prior to the start of the class Location Charlotte AHEC Library – Computer Lab Medical Education Building (MEB) Carolinas Medical Center Location Charlotte AHEC Library – Computer Lab Medical Education Building (MEB) Carolinas Medical Center Target Audience All interested healthcare professionals Description Finding research articles in peer reviewed/refereed journals can be stressful for all staff working on a clinical unit. This workshop will show you where and how to locate medical research articles in peer reviewed nursing journals with the resources available to you through the AHEC Digital Library. Objectives • Focus on topics of interest related to a clinical problem • Search for relevant material in the AHEC Digital Library • Search for relevant material in the CINAHL database and additional web-based resources as time permits. Instructor Charlotte AHEC Library Staff Credits 0.1 CEUs / 1.0 Contact Hour Fee No Charge Contact Jennifer Sharpe, Project Coordinator 704.355.3129 Event # Various - visit www.charlotteahec.org for additional information Prerequisite Each participant must have an active AHEC Digital Library (ADL) account prior to attending the class. If you do not have an account, you may request one by contacting the AHEC Library Front Desk at 704.355.3129 or by sending an email to [email protected] Cancellation Policy for the “How to Use the ADL as a Resource” course: Participants that register for this session and are unable to attend for any reason should notify the Charlotte AHEC Library (704.355.3129) prior to the class. In the event that a participant registers for this class and cancels (or fails to attend) three times, then the participant’s department will be billed a $25.00 cancellation fee. 66 Register online today at www.charlotteahec.org Description MEDLINE is perhaps the most widely used bibliographic database of life sciences and biomedical information. MEDLINE contains article citations for medicine, nursing, pharmacy, dentistry, veterinary medicine, allied health, and other health care disciplines. This class will demonstrate basic searching through the PubMed interface to better help users find articles needed in their research. Objectives By the end of this workshop, participants will be able to: • Research topics of interest related to a clinical or nonclinical problem • Explore relevant material within the MEDLINE database • Identify successful search strategies using Medical Subject Headings (MeSH) to explore the literature on a topic and to locate specific articles • Discover three unique resource tools within the MEDLINE database Instructor Alan Williams, MS Charlotte AHEC Library Credits 0.1 CEUs / 1.0 Contact Hour Fee $35.00 Registration Contact Jennifer Sharpe, Project Coordinator 704.355.3129 Event # 45194 (February 19) 45195 (April 28) Dates Tuesday, February 24, 2015, Thursday, March 19, 2015 & Wednesday, April 15, 2015 Times 9:00 am – 12:00 pm (February 24) 1:00 pm – 4:00 pm (March 19) 9:00 am – 12:00 pm (April 15) Registration 15 minutes prior to the start of the class Location Charlotte AHEC Library – Computer Lab Medical Education Building (MEB) Carolinas Medical Center Description Finding evidence-based articles in peer reviewed/refereed journals can be stressful for all health care professionals working on a clinical unit. This workshop will show you where and how to locate evidence-based practice resources available to you through the AHEC Digital Library. Objectives • Focus on topics of interest related to a clinical problem • Search for relevant material in the AHEC Digital library • Search for relevant material in the CINAHL and MEDLINE databases. Additional web-based resources will be explored, as time permits. • Determine the differences in levels of evidence to help participants to critically appraise the literature that they find Instructor Laura Leach, MLIS Charlotte AHEC Library Credits0.3 CEUs / 3.0 Contact Hours Fee $75.00 Pre-Registration (at least 1 week prior to class) $85.00 Registration Contact Jennifer Sharpe, Project Coordinator 704.355.3129 Event # 45196 (February 24) 45197 (March 19) 45198 (April 15) There’s An App For That: Using Mobile Technologies In Healthcare Dates Wednesday, March 4, 2015 & Thursday, May 14, 2015 Times 9:00 am – 10:00 am (March 4) 1:00 pm – 2:00 pm (May 14) Registration 15 minutes prior to the start of the class Location Charlotte AHEC Library – Computer Lab Medical Education Building (MEB) Carolinas Medical Center AHEC MEDICAL LIBRARY Advanced Nursing Research Description The goal of this class is to familiarize health professionals with current practical applications of mobile technologies in clinical and education settings. Topics will highlight the uses of mobile technologies and apps, technology challenges, and provide guidance with applying best practices. Objectives • Discover which mobile health apps save time and improve outcomes • Review medical, nursing & allied health, drug reference, and wellness apps • Compare different mobile technologies and troubleshoot challenges encountered • Download and practice using apps that assist in evidence-based clinical and research needs • Acquire skills to access library and other information resources via mobile technologies Instructor Caroline Axthelm, MSLIS Charlotte AHEC Library Credits0.1 CEUs / 1.0 Contact Hour Fees $35.00 Registration Contact Jennifer Sharpe, Project Coordinator 704.355.3129 Event # 45199 (March 4) 45200 (May 14) Register online today at www.charlotteahec.org 67 AHEC NURSING EDUCATION AHEC NURSING EDUCATION Two dates to choose from! 1/23/15 or 5/7/15 Interdisciplinary Conference! Basic Peripheral IV Therapy Obesity Conference 2015 Dates Friday, January 23, 2015 Date Friday, March 6, 2015 Time 8:30 am – 4:00 pm Time 7:30 am – 4:30 pm Registration 8:00 am Registration 7:00 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience RNs and LPNs Description This workshop is designed to provide instruction and/ or a refresher course for the RN or LPN delivering care to patients receiving peripheral intravenous therapy. Content includes North Carolina rules and regulations, guidelines and resources for standards of care, complication management, assessment and clinical skills techniques, equipment, documentation guidelines, calculation of flow rates, and securement of the site. Note - January 30, 2015 has been reserved as the makeup day in the case this course is canceled due to bad weather. Objectives • Define state rules and regulations that govern administration of IV Therapy • List resources that determine guidelines and standards for IV therapy • Identify terms and abbreviations commonly used in IV therapy • Identify veins of the upper extremities • Define characteristics of arteries and veins • List areas of nursing assessment for patients receiving IV therapy • Identify techniques for locating a vein for IV catheter placement • Define lymphedema and discuss why IV insertion should be avoided in extremities at risk for lymphedema • Demonstrate the insertion and removal of an IV catheter • Identify equipment needed to administer IV therapy • List tools available to assist with documentation • List complications and interventions related to IV therapy • Demonstrate the ability to calculate IV flow rates Instructor Sheri Skeen, RN, BSN, CRNI Credits 6.0 CNE Contact Hours Fee $125.00 Pre-Registration (Before January 9) $140.00 Registration Breakfast & Lunch Provided Contact Amanda Rogers, Project Coordinator 704.512.6038 Event # 68 44832 Register online today at www.charlotteahec.org Target Audience Physicians, physician assistants, nurse practitioners, nurses, pharmacists, physical therapists, occupational therapists, dietitians, psychologists, counselors and any other interested healthcare professional Description This conference is a multidisciplinary approach to caring for the obese patient. It is designed to inform and update participants related to the growing concerns of obesity. Objectives • Current trends in medical and surgical management of morbid obesity • Surgical case study review • Sensitivity training and safe patient handling for healthcare providers • Role of nutrition and lifestyle changes in weight loss • Psychological interventions; treatment of eating disorders • The role genetics play in the obesity epidemic Instructor Keith S. Gersin, MD, MD, FACS, FASMBS Chief of Bariatric Surgery at CMC-Mercy Carolinas Weight Management Credits 0.7 CEUs/7.0 Contact Hours /7.0 CNE Contact Hours 7.0 Clock Hours NBCC 7.0 Contact Hours (Category A) North Carolina Psychologists This activity has been approved for 7 AMA PRA Category 1 Credits™. Request for pre-approval has been submitted to the North Carolina Board of Occupational Therapy. Seven (7) hours of ACPE credit will be applied for through the University of North Carolina Eshelman School of Pharmacy, accredited by the Accreditation Council of Pharmacy Education (ACPE) as a provider of continuing pharmacy education. Application will be made to the Commission on Dietetic Registration for Continuing Professional Education (CPE) Credit. Fee Physicians $200.00 Pre-Registration (Before Feb. 20) $215.00 Registration All other healthcare professionals $175.00 Pre-Registration (Before Feb. 20) $190.00 Registration Breakfast & Lunch Provided Contact Sophia Moore-Dennis 704.512.6537 Event # 44140 This workshop is being offered in cooperation with the UNC-Chapel Hill School of Nursing Managing Bedside Emergencies: Improving Patient Outcome through Evidence-Based Practice Date Tuesday, March 17, 2015 Time 8:00 am – 4:00 pm Date Friday, March 13, 2015 Registration 7:30 am Time 9:00 am – 12:15 pm Registration 8:30 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience School Nurses Description This program will review the most common pediatric infectious diseases and “red flags” of physical assessment that school nurses should be aware of in order to assess and triage ill children in the school setting. We will review basic physical assessment of the school age child in relation to body systems. Objectives • Identify background, epidemiology, signs and symptoms, treatment and guidance for the most common pediatric infectious diseases • Review basic physical assessment of the school age child Instructor Andrea Biondi, MSN, NNP, CPNP Credits 3.0 CNE Contact Hours Fee $85.00 Pre-Registration (Before February 27) $100.00 Registration Light Breakfast Provided Contact Sophia Moore-Dennis, Project Coordinator 704.512.6537 Event #45012 AHEC NURSING EDUCATION New Class for School Nurse! Red Flags for Pediatric Infectious Diseases Encountered in the School Setting: A course for School Nurses Target Audience RNs working in Non-ICU or Medical-Surgical Units Description This one-day seminar will prepare the NON-ICU nurse to appropriately assess and intervene in life-threatening emergencies at the bedside. Specific content includes: • SIRS, Shock, MODS • Strategies for early recognition of impending doom [Symptom Analysis] • Understanding Stroke: Early recognition, Emergent management and Post-Stroke Care • Cardiovascular Emergencies: Acute Coronary Syndromes (ACS), early recognition, and emergent management • Reperfusion Strategies for Stroke and ACS. • Abdominal Emergencies: Acute Abdomen, Acute Pancreatitis, GI Bleed • Case Studies integrated Objectives • Identify patient populations who are at a higher risk for bedside emergencies • Differentiate SIRS, Shock and MODS • Discuss how to integrate assessment data, labs and other diagnostic findings into the plan of care with a life-threatening emergency • Identify appropriate interventions to perform when caring for patients with a life-threatening emergency Instructor Pam A. Collins, RN, MSN, CMSRN, LNC Credits 6.5 CNE Contact Hours / 0.6 CEUs Fee $135.00 Pre-Registration (Before March 3) $150.00 Registration Light Breakfast & Lunch Provided Contact Amanda Rogers, Project Coordinator 704.512.6038 Event # 44759 Register online today at www.charlotteahec.org 69 AHEC NURSING EDUCATION Stroke Managment: From Symptom Onset to Rehabilitation This workshop is being offered in cooperation with UNC-Chapel Hill School of Nursing. Date Thursday, March 19, 2015 Time 8:30 am – 4:00 pm Registration 8:00 am Location Center for Learning and Development, Building K Target Audience RNs, LPNs and emergency management personnel Description This workshop will provide the learner with knowledge on key assessment skills to identify rapidly occurring neurological symptoms from stroke. Emergency recognition and management will be discussed in order to prepare the nurse to intervene rapidly and prevent secondary complications. Care of the patient with stroke through hospitalization to rehabilitation and home will be addressed. Objectives • Describe normal neurological anatomy, circulation, and the general organization of the central nervous system • Identify and perform key assessment activities that are used to evaluate neurological symptoms • Describe the signs and symptoms of and emergency interventions associated with a stroke and a transient ischemic attack • Review safety risks that apply to patients with stroke and how to prevent complications • Describe rehabilitation practices that aid patients to recover from stroke Basics and Advanced Workshops in Healthcare Finance are now available! Finance and Budgeting BASICS for Nurses and Other Healthcare Professionals Date Wednesday, March 25, 2015 Time 8:30 am – 4:30 pm Registration 8:00 am Location Center for Learning and Development, Building K Target Audience RNs, healthcare managers, administrators, and other interested healthcare professionals Description This one day program is designed for current and future healthcare managers to provide a basic understanding of finance and budgeting in a healthcare organization. Participants are encouraged to bring a copy of their own financial (responsibility) report. Topics Include • Financial terminology • Basic Reimbursement and cash flow in healthcare • (Managed care contracts, Medicare/Medicaid, Case mix, etc.) • Expenditures and cash flow in healthcare (Materials • Management, Purchasing Contracts, Payroll, Benefits, • Contract Labor, Indirect Expenses, and Overhead) • Analysis of departmental responsibility report • Overview of the operating and capital budgets process Contact Amanda Rogers, Project Coordinator 704.512.6038 Objectives • Describe the relationship needed between clinical and financial staff • Explain the profit/non-profit concept in healthcare organizations • Define revenue and reimbursement in healthcare • Explain the budget development process • Describe costs in healthcare and the use of variance management • Discuss capital budgets & community benefits Event # Instructor E. Denise Smith, CPA, DHA Credits 6.5 CNE Contact Hours / 0.7 IACET CEUs Fee $130.00 Pre-Registration (Before March 11) $145.00 Registration Light Breakfast & Lunch Provided Instructor Deborah H. Allen, PhD, RN, CNS, FNP, AOCNP Credits 6.0 CNE Contact Hours / 0.6 CEUs Fee $125.00 Pre-Registration (Before March 5) $140.00 Registration Light Breakfast & Lunch Provided 44760 Contact Sophia Moore-Dennis, Project Coordinator 704.512.6537 Event # 44761 Advanced Finance and Budgeting for Healthcare Professionals: Beyond the Basics” is being offered on May 13, 2015. See page 79 for more information. 70 Register online today at www.charlotteahec.org Popular Workshop! ECG Core Series Class 1: Basic ECG Principles QSEN - The Quality and Safety Education for Nurses Competencies: Transforming Education and Practice Dates Thursday, March 26, 2015 & Friday, March 27, 2015 Time 9:00 am – 4:30 pm Registration 8:30 am Location Center for Learning and Development, Building K This workshop is being offered in cooperation with UNC- Chapel Hill School of Nursing. Date Wednesday, April 1, 2015 Time 9:00 am – 12:15 pm Target Audience RNs, LPNs, cardio-vascular monitor techs, and other healthcare professionals with VERY LIMITED OR NO experience in ECG rhythm interpretation who wish to master the skill of the very basics of ECG interpretation. Registration 8:30 am Location Center for Learning and Development, Building K Description This two-day slower paced course is designed to equip the participant with the BASIC knowledge essential for interpreting ECG rhythms. Methods for identifying P, QRS, T waveforms, measurements of segments and intervals, calculation of heart rate provide the tools necessary to interpret basic rhythms. This course provides extensive practice with measurements and interpretation of basic rhythm strips. An ECG Interpretation Textbook will be provided. Description This program facilitates application of the competencies across delivery and education settings. The use of interactive and learner centered pedagogies to help nurses apply reflective practice to improve their clinical judgment and sense of practice. In addition, storytelling and unfolding case studies help participants to “think like a nurse.” Objectives • State the differences between electrical & mechanical activity within the heart • Describe electrodes and the critical importance of proper lead placement • State at least one method for calculating heart rate on an ECG strip • State the location and intrinsic rates for SA node, AV, junction, Bundle of His, and Purkinje fibers • Identify and measure the ECG waveform components • (P wave, QRS complex, T wave, PR interval, QT interval, • ST segment) • Identify a systematic approach to basic rhythm analysis • Describe the ECG characteristics for sinus rhythms, atrial rhythms, junctional, ventricular rhythms, and heart blocks • Recognize common ECG dysrhythmias Instructor Sherry Walter, MSN, RN, NEA-BC, CCRN Credits 12.0 CNE Contact Hours Application has been made to the American Association for Respiratory Care (AARC) for continuing education contact hours for respiratory therapists. Fee $260.00 Pre-Registration (Before March 12) $280.00 Registration Light Breakfast & Lunch Provided Textbook Provided Target Audience Nurses Objectives • Explain the imperative to improve the quality and safety of the health care system • Describe the role and mindset of nurses and other health professionals to include quality and safety as a part of daily work • Integrate the six QSEN competencies into education and practice • Facilitate changes in educational strategies for interactive learning based on reflective practice • Apply a reflective practice framework to work experiences that lead to improvement Instructor Gwen Sherwood, PhD, RN, FAAN Credits 3.0 CNE Contact Hours Fee $85.00 Pre-Registration (Before March 18) $100.00 Registration Light Breakfast Provided Contact Sophia Moore-Dennis, Project Coordinator 704.512.6537 Event # 44763 Contact Amanda Rogers, Project Coordinator 704.512.6038 Event # 44762 Register online today at www.charlotteahec.org 71 AHEC NURSING EDUCATION Two-day Basic ECG Core! AHEC NURSING EDUCATION Stoma 101: Principals and Procedures of Urinary and Fecal Stoma Management New Class! Case Management - Full Speed Ahead! Date Thursday, April 2, 2015 Date Tuesday, April 14, 2015 Time 8:30 am – 12:30 pm Time 8:00 am – 12:15 pm Registration 8:00 am Registration 7:30 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience Nurses and any interested healthcare professionals working at inpatient/outpatient settings, home care, and long term care facilities. Description The workshop will cover the basics of ostomy care management. It will address the care of adult and pediatric patients that have undergone urinary or fecal diversions. A basic review of the anatomy of the GU and GI tract will be covered as well as the indications for various surgeries that would be indicated for an ostomy formation. The causes, treatments and expected outcomes of frequently seen ostomy complications will also be discussed. In addition, this workshop will provide participants with hands-on experience on how to select and use appropriate ostomy appliances for patient care. Objectives • Identify the pathogenesis that will require the surgical creation of an ostomy • Differentiate between types of ostomies, the effluent, and common sites • Discuss the causes, treatments and expected outcomes of frequently seen ostomy complications • Demonstrate the ability to select, measure and affix the best appliance and accessories for the patients’ needs Instructor Multiple Speakers Credits 3.75 CNE Contact Hours Fee $85.00 Pre-Registration (Before March 19) $100.00 Registration Light Breakfast Provided Target Audience Nurses, Social Workers and other interested healthcare professionals Description This half-day program is designed for any healthcare professional interested in exploring the burgeoning field of case management. We will examine past, current and future trends and strategies utilized by case managers. We will also identify why case managers are at the forefront of healthcare reform. Objectives • Describe the differences and similarities between the terms care management, case management and care coordination • Describe the role of a case manager in a physician’s office, community practice, hospitals, ACO’s, long-term care, insurance company, rehab center and within geriatrics • Discuss the prominent governing bodies for case managers and their influence and role within healthcare reform • Discuss reimbursement opportunities for case managers • Review the role of the case manager as an advocate, and why it is essential to person-centered and transitional care • Outline the technology trends that benefits the case manager in care coordination • Describe the training, certification and licensure necessary for case management • Explain how case managers measure outcomes and define success Contact Amanda, Project Coordinator 704.512.6038 Instructor Tamara Burdon, RN-BC, BSN, CCM Credits 4.0 CNE Contact Hours Event # Fee $85.00 Pre-Registration (Before March 31) $100.00 Registration Light Breakfast Provided 45153 Contact Paulina Crass, Education Specialist 704.512.7592 Event # 72 Register online today at www.charlotteahec.org 44867 2015 Annual Diabetes Conference: Diabetes & the Changing Face of Healthcare Popular Workshop! Don’t forget to register for Emerging Nurse Leaders - Part 2 offered on Friday, May 29, 2015 Date Thursday, April 16, 2015 Emerging Nurse Leaders - Part 1 Time 8:00 am – 4:30 pm Date Friday, April 17, 2015 Registration 7:30 am Time 8:30 am – 4:00 pm Location UNC Charlotte - Cone Center 9201 University City Blvd Charlotte, NC 28223 Registration 8:00 am Location Center for Learning and Development, Building K Target Audience Diabetes educators, Nurses, Dieticians, Pharmacists, Pharmacy Technicians, and other interested healthcare professionals Target Audience Nurses interested in developing a career path in nursing leadership or nursing administration. Description This conference will provide information on various aspects of current diabetes management. Description In today’s ever-changing healthcare environment, topnotch nursing leaders are necessary to maintain a positive work environment with excellent patient outcomes. This class series is designed to help develop the participant’s understanding of the necessary skill sets and ongoing development that is needed for today’s emerging nurse leader. Topics Include • Diabetes and Alzheimer’s Disease • New & Upcoming Medication Management of Patients with Diabetes • Use of Technology to Manage Diabetes • Controversies in Dietary Recommendations • Population Health- An Update on Community Initiatives Credits *A maximum of 6.0 Continuing Nursing Education Contact Hours will be awarded. Nurses may receive credits for the sessions they attend. Application will be applied for through the University of North Carolina Eshelman School of Pharmacy, accredited by the Accreditation Council for Pharmacy Education (ACPE) as a provider of continuing pharmacy continuing education for Contact Hours. *No partial credit will be awarded. Pharmacists must attend the entire conference in order to receive full ACPE credit. Fee $99.00 Pre-Registration (Before April 2) $115.00 Registration Breakfast & Lunch Provided Contact Amanda Rogers, Project Coordinator 704.512.6038 Event # 44765 *This conference is co-sponsored by Metrolina Association of Diabetes Educators (MADE), UNC-Charlotte School of Nursing, UNC Eshelman School of Pharmacy and Charlotte AHEC. AHEC NURSING EDUCATION Save the Date! In Emerging Nurse Leaders - Part 1, participants will learn many of the fundamental building blocks needed to establish a successful role as a nurse leader. Topics covered in Part 1 include: • Leadership and Management • Necessary Leadership Skill Sets • Health and Public Policy • Human Capital: Recruitment, Management & Retention Emerging Nurse Leader - Part 2 will be offered on May 29, 2015. While participation in Part 1 of the Emerging Nurse Leader Series is not required prior to taking Part 2, it is highly recommended. Instructors Elizabeth D. Snow, MSN, MSL, MSAEd, RN Ann Black, MSN, RN Teresa Cochran, BSN, RN Credits 6.0 CNE Contact Hours Fee $140.00 Pre-Registration (Before April 3) $155.00 Registration Light Breakfast & Lunch Provided Contact Sophia Moore-Dennis, Project Coordinator 704.512.6537 Event # 44766 Please visit www.charlotteahec.org, click on “Continuing Education”, then go to “Nursing Education” for more details Register online today at www.charlotteahec.org 73 AHEC NURSING EDUCATION Oncology Updates for Nurses Date Tuesday, April 21, 2015 ECG Core Series Class 2: Advanced ECG Interpretation - Beyond the Basics Time 8:30 am – 12:00 pm Date Tuesday, April 21, 2015 Registration 8:00 am Time 9:00 am – 4:30 pm Location Center for Learning and Development, Building K Registration 8:30 am Location Center for Learning and Development, Building K Target Audience Nurses working in oncology, medical surgical services, and other adult care areas Description This program is designed to give the oncology nurse greater insight into treatment options available in oncology outside of traditional chemotherapy and radiation. We will discuss targeted therapies such as monoclonal antibodies, tyrosine kinase inhibitors, vaccines and stem cell transplant. Objectives • Identify targeted therapies utilized in the oncology setting Instructor David Avalos, MSN, RN, OCN® Credits 3.0 CNE Contact Hours Fee $85.00 Pre-Registration (Before April 7) $100.00 Registration Light Breakfast Provided Contact Amanda Rogers, Project Coordinator 704.512.6038 Event # 45210 Target Audience RNs, LPNs, cardio-vascular monitor techs, and other healthcare professionals who already possess the basic knowledge of ECG rhythm interpretation and wish to master the skill of the more complex rhythms. Description This one-day interactive, fast paced class is designed for individuals to build upon basic knowledge to gain a more in-depth understanding of more challenging rhythms. The focus is not on memorization but the ability to understand the physiology behind what is happening. This class also details the nursing responsibilities and first line treatments for common dysrhythmias. Objectives • State the location and intrinsic rates for SA node, AV, junction, Bundle of His, and Purkinje fiber • Identify how to calculate heart rate using 360 method • Define normal duration for intervals/complexes, and normal appearance of each waveform • Describe the ECG characteristics for sinus rhythms, atrial rhythms, ventricular rhythms, and heart blocks • State the differences between junctional, accelerated junctional and junctional tachycardia • Identify characteristics for ventricular rhythms to include AIVR and ventricular tachycardia • Distinguish between first degree, second degree (type I and II), and complete heart block • Interpret atrial and ventricular paced rhythms and recognize malfunctioning pacemakers according to rhythm strips Required Text An ECG Interpretation Textbook will be provided 74 Register online today at www.charlotteahec.org Instructor Sherry Walter, MSN, RN, NEA-BC, CCRN Credits 6.0 CNE Contact Hours Application has been made to the American Association for Respiratory Care (AARC) for continuing education contact hours for respiratory therapists. Fee $170.00 Pre-Registration* (Before April 7) $185.00 Registration* Light Breakfast & Lunch Provided Required Textbook Provided* *If you already own the required text, the option of a lower registration fee will be available at the time of registration. Contact Amanda Rogers, 704.512.6038 Event # 44767 ‘It’s Time to Wake Up!’ An Introduction to PeriAnesthesia Nursing Practices Dates Wednesday, April 22, 2015 & Thursday, April 23, 2015 Date Tuesday, April 28, 2015 Time 8:30 am – 4:00 pm Time 8:00 am – 5:30 pm Registration 8:00 am Registration 7:30 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience Nurses who wish to be trained and certified to teach the Medication Aide class Description Participants must meet the North Carolina Board of Nursing (NC BON) prerequisites of having a current, active, unrestricted NC Nursing License and 2 years full time clinical experience to include direct patient care and medication administration. Once participant successfully completes the course, the participant will be able to apply for certification as a Medication Aide Instructor with the NC BON. The following materials are designed to prepare the medication aide students to assume the role of the Medication Aide and to provide information that he/she will need to perform the basic competencies required to administer oral, buccal, sublingual, otic, ophthalmic, nasal, topical, inhalant, vaginal, and rectal medications. They include the instructor’s manual, student manual, a video packaged as a DVD or VHS. Participants are responsible for ordering and assembling supplies for their own teaching toolkits before coming to class. The supply list will be sent to the participants once they sign up for the course. The supply list is available on NC BON website at www.ncbon.org Participant must attend 100% of the program, successfully teach return demonstrations, and complete a post-test at the 90% level to receive credit. Instructor Jo Andrea Costner, MSN, RN, CNE & Hortense Turner, MSN, RN, CNE, CPN Certified Master Trainers for RN Medication Aide Instructor Course Credits 16.0 Contact Hours Fee $480.00 Pre-Registration* (Before March18) $550.00 Registration* Light Breakfast & Lunch Provided Required Textbook Provided* Fee includes instructor manual, student manual, and DVD Contact Sophia Moore-Dennis, Project Coordinator 704.512.6537 Event # 45209 Target Audience Nurses and other interested healthcare providers new to the field of peri-anesthesia for provision of direct patient care in the immediate postoperative period Description The goal of this program is to provide nurses responsible for caring for patients in the immediate postoperative period with current, evidence-based information on the management of surgical patients, including common anesthetics, pain management, and anticipated complications. Objectives • Describe the pharmacology and peri-anesthesia considerations in caring for patients who receive inhalation agents • Compare and contrast anatomic, physiologic, and developmental differences between the pediatric and adult patient • Describe the mechanism of action of regional blockade, the sequence of blockade, and the pharmacology of regional anesthetics • Identify specific patient education related to central blocks, peripheral nerve blocks, and neuraxial blocks • State necessary assessments to determine adequate reversal of blockades and appropriate interventions in order to ensure safe postoperative period • Identify both general and surgery specific complications, to include immediate complications such as hemorrhage, atelectasis, lung collapse, shock, acute MI, pulmonary embolism, low urine output, nausea and vomiting • Utilize critical thinking skills to prioritize nursing management in the postoperative setting • Demonstrate the skills necessary for the assessment and management of patients receiving moderate sedation/ analgesia related to upper respiratory and airway management, patient monitoring, drug administration, managing potential complications and emergency situations Instructor Sherry Walter, MSN, RN, NEA-BC, CCRN Credits 6.0 CNE Contact Hours Fee $125.00 Pre-Registration (Before April 14) $140.00 Registration Light Breakfast & Lunch Provided Contact Sophia Moore-Dennis, Project Coordinator 704.512.6537 Event # 44768 Register online today at www.charlotteahec.org 75 AHEC NURSING EDUCATION Register Soon! Seats are limited! RN Medication Aide Instructor Course AHEC NURSING EDUCATION Popular Workshop! 2015 Nurse Aide Workshop (CGEC) Lungs “N” Things - Assessing Pulmonary Disease Processes and Managing the MechanicallyVentilated Patient Date Thursday, April 30, 2015 Time 8:30 am – 3:30 pm Registration 8:00 am Date Wednesday, April 29, 2015 Time 8:30 am – 4:00 pm Location Center for Learning and Development, Building K Registration 8:00 am Location Center for Learning and Development, Building K Target Audience RNs, LPNs, and other interested healthcare professionals Description The focus of this program is on the care of the mechanically ventilated patient, ABG interpretation, pulmonary assessment, and other pulmonary related disease processes. Objectives • Relate pulmonary assessment findings to underlying physiology or pathophysiology in critically ill adults • Identify at least 3 types of artificial airways, incl. the advantages, disadvantages, and care required for each • Recognize the effects and possible side effects of various modes of mechanical ventilation • Describe the care of mechanically ventilated patient • Interpret ABG results for acid-base, ventilation, and oxygenated abnormalities • Anticipate the medical and nursing interventions required to care for patients with pulmonary problems Instructor Steve Minderlein, RN Credits6.0 CNE Contact Hours Fee $125.00 Pre-Registration (Before March 19) $140.00 Registration Light Breakfast & Lunch Provided Target Audience Nurse Aides, Nursing Assistants (CNA-I and CNA-2) Description Please join us for a fun-filled, educational day that will include topics on: • Communication • Stress Management • Geriatric topics and more InstructorsMultiple Credits 5.5 Contact Hours Fee $40.00 Pre-Registration (Before April 16) $60.00 Registration Light Breakfast & Lunch Provided Contact Sophia Moore-Dennis, Project Coordinator 704.512.6537 Event # 45268 This project is supported by funds from the Bureau of Health Professions (BHPr), Health Resources and Services Administration (HRSA), Department of Health and Human Services (DHHS) under grant number #UB4HP19053, Carolina Geriatric Education Center. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by the BHPr, HRSA, DHHS or the U.S. Government. The UNC Center for Aging and Health, Carolina Geriatric Education Center also provided support for this activity. Contact Sophia Moore-Dennis, Project Coordinator 704.512.6537 Event # 44764 Hurry, Space is Limited! Reiki Level 2 Date Friday, May 1, 2015 Time 8:30 am – 5:00 pm Registration 8:00 am Attunement. This is both a didactic and an experiential class. Completion of Reiki Level 1 is required before taking Reiki Level 2. You will need to bring the same book used in Level 1. ObjectivesVisit www.charlotteahec.org for detailed objectives Location Carolinas Medical Center- Mercy, Auditorium Instructor Pardee Henderson, MPH, IBCLC, RM/T, HTCP/I Target Audience All interested healthcare professionals Credits 6.0 CNE Contact Hours Fee $150.00 Pre-Registration (Before April 3) $165.00 Registration Lunch on your own; Snacks provided Description In Reiki Level 2 class, you will expand on what you learned in Level 1, (using Reiki for physical healing and self-healing) and add healing at the mental and emotional levels. You will learn three Reiki symbols - what they mean, how they function and how to use them. You will receive your second 76 Register online today at www.charlotteahec.org Contact Sophia Moore-Dennis, Project Coordinator 704.512.6537 Event # 45023 Two dates to choose from! 1/23/15 or 5/7/15! Mother’s Special Gift Conference 2015: Guiding Successful Breastfeeding Basic Peripheral IV Therapy Date Thursday, May 7, 2015 Date Monday, May 4, 2015 Time 8:30 am – 4:00 pm Time 8:30 am – 4:30 pm Registration 8:00 am Registration 8:00 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience Nurses, lactation consultants, nutritionists, nurse practitioners, physicians, midwives, health educators, breast feeding support persons. Description The purpose of this program is to promote the initiation and maintenance of breastfeeding by providing current, evidenced-based, clinically relevant concepts of breastfeeding & lactation management. Come hear about latest trends, patient/family education, and of course network with fellow professionals who support breastfeeding for mothers and their babies. InstructorsMultiple Credits 5.0 CNE Contact Hours Application for CERPs will be submitted to the International Board of Lactation Consultant Examiners. Fee $125.00 Pre-Registration (Before April 20) $140.00 Registration Light Breakfast & Lunch Provided Contact Sophia Moore-Dennis, Project Coordinator 704.512.6537 Event # 44769 AHEC NURSING EDUCATION Save the Date! Target Audience RNs and LPNs Description This workshop is designed to provide instruction and/ or a refresher course for the RN or LPN delivering care to patients receiving peripheral intravenous therapy. Content includes North Carolina rules and regulations, guidelines and resources for standards of care, complication management, assessment and clinical skills techniques, equipment, documentation guidelines, calculation of flow rates, and securement of the site. Objectives • Define state rules and regulations that govern administration of IV therapy • List resources that determine guidelines and standards for IV therapy • Identify terms and abbreviations commonly used in IV therapy • Identify veins of the upper extremities • Define characteristics of arteries and veins • List areas of nursing assessment for patients receiving IV therapy • Identify techniques for locating a vein for IV catheter placement • Define lymphedema and discuss why IV insertion should be avoided in extremities at risk for lymphedema • Demonstrate the insertion and removal of an IV catheter • Identify equipment needed to administer IV therapy • List tools available to assist with documentation • List complications and interventions related to IV therapy • Demonstrate the ability to calculate IV flow rates Instructor Sheri Skeen, RN, BSN, CRNI Credits 6.0 CNE Contact Hours Fee $125.00 Pre-Registration (Before April 23) $140.00 Registration Breakfast & Lunch Provided Contact Sophia Moore-Dennis, Project Coordinator 704.512.6537 Event # 44770 Please visit www.charlotteahec.org, click on “Continuing Education”, then go to “Nursing Education” for more details. Register online today at www.charlotteahec.org 77 AHEC NURSING EDUCATION American Academy of Ambulatory Care Nursing (AAACN) Certification Review Course 2015 Licensed Practical Nurse (LPN) Symposium (CGEC) Date Friday, May 8, 2015 Date Tuesday, May 12, 2015 Time 8:00 am – 5:00 pm Time 8:30 am – 4:00 pm Registration 7:30 am Registration 8:00 am Location 4701 Hedgemore Dr., 7th Floor Charlotte, NC 28209 Classroom: Oak Island Training Room Location Center for Learning and Development, Building K Target Audience Nurses who are preparing to take the American Academy of Ambulatory Care (AAACN) Certification Exam, or those who want a comprehensive review of ambulatory nursing Description This course provides an overview of the potential content that may be tested on the ambulatory care nursing certification exam. It is a valuable opportunity to reinforce your knowledge of ambulatory care, identify your weak areas, and learn new information. Course content is based on the test content outline for the ambulatory care nursing certification exam. All topics will be offered in an interactive, case problem solving style to enhance critical thinking. Please visit ANCC’s website http://www.nursecredentialing. org/Ambulatory-Eligibility.aspx to view Ambulatory Care Nursing Certification Eligibility Criteria Instructors E. Mary Johnson, BSN, RN, NE-BC Denise R. Hannagan, MSN, MHA, RN Credits 7.75 CNE Contact Hours AAACN is a provider approved by the California Board of Registered Nursing, Provider Number CEP 5366. AAACN urges all participants to be aware of the CE requirement for re-licensure in the states in which they hold a license. This education activity offering for 7.75 contact hours is co-provided by Anthony J. Jannetti, Inc. (AJJ) and American Academy of Ambulatory Care Nursing (AAACN) Anthony J. Jannetti, Inc, is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. Fee $250.00 Pre-Registration (Before April 3) $280.00 Registration Light Breakfast & Lunch Provided Contact Sophia Moore-Dennis, Project Coordinator 704.512.6537 Event # 78 45269 Register online today at www.charlotteahec.org Target Audience LPNs and other interested healthcare professionals Description The role of the LPN is vitally important to quality patient care. Join us at this interactive event celebrating that role and enhancing the practice of the Licensed Practical Nurse! InstructorsMultiple Fee $75.00 Pre-Registration (Before April 28) $90.00 Registration Light Breakfast & Lunch Provided Contact Sophia Moore-Dennis, Project Coordinator 704.512.6537 Event # 45271 This project is/was supported by funds from the Bureau of Health Professions (BHPr), Health Resources and Services Administration (HRSA), Department of Health and Human Services (DHHS) under grant number #UB4HP19053, Carolina Geriatric Education Center. This information or content and conclusions are those of the author and should not be construed as the official position or policy of, nor should any endorsements be inferred by the BHPr, HRSA, DHHS or the U.S. Government. The UNC Center for Aging and Health, Carolina Geriatric Education Center also provided support for this activity. Advanced Finance and Budgeting for Healthcare Professionals: Beyond the Basics Certified Emergency Nurse (CEN) Review Course Dates Thursday, May 14, 2015 & Friday, May 15, 2015 Time 9:00 am – 4:30 pm Date Wednesday, May 13, 2015 Registration 8:30 am Time 8:30 am – 4:30 pm Registration 8:00 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience RNs, healthcare managers, administrators, and other interested healthcare professionals who have a basic understanding of financial management in healthcare Description This one-day program builds on the “Finance and Budgeting Basics for Nurses and Healthcare Providers” workshop, providing a more detailed understanding of healthcare reimbursement, financial statements, and the financial impact of the Patient Protection and Affordable Care Act (PPACA) on healthcare providers. Topics Include • Reimbursement methods and calculations for physicians, hospitals, home health, nursing homes, hospice, and outpatient services • Detailed financial statements including Assets, • Liabilities, Profit/Loss statements • Discussion of the financial impact of PPACA including readmission, hospital acquired conditions, value-based purchasing, and insurance coverage requirements Target Audience Nurses who are preparing to take the Certified Emergency Nurse (CEN) Exam, or those who want a comprehensive review of emergency nursing Description This course will provide an in depth review of emergency nursing, including major emergency categories and professional guidelines. The content framework of the Certified Emergency Nurse (CEN) exam, as outlined by the Board of Certification for Emergency Nursing (BCEN), will be used to guide this 2-day workshop. Certification Information For CEN certification, it is recommended, though not required, to have at least two years of experience as an emergency room nurse in the United States. To apply to take the CEN exam, an application must first be requested from the Board of Certification for Emergency Nursing (BCEN). This can be done by filling out an online form on their website. For this and more information on the CEN exam, please visit http://www.bcencertifications.org/GetCertified/CEN.aspx Instructor Pamela Bartley, RN, BS, CEN, CCRN, CPEN Objectives • Explain and calculate how providers are reimbursed for patient care in various settings • Explain the assets, liabilities, and profit/loss of healthcare providers • Explain the calculations and impact of the four major parts of the PPACA Credit 12.0 CNE Contact Hours Instructor E. Denise Smith, CPA, DHA Event # Credits 6.5 CNE Contact Hours / 0.7 IACET CEUs Fee $130.00 Pre-Registration (Before April 29) $145.00 Registration Light Breakfast & Lunch Provided Fee$290.00 Pre-Registration (Before April 30) $315.00 Registration Light Breakfast & Lunch Provided Contact Sophia Moore-Dennis, Project Coordinator 704.512.6537 44772 Contact Sophia Moore-Dennis, Project Coordinator 704.512.6537 Event # 44771 Finance and Budgeting BASICS for Nurses and Other Healthcare Professionals” is being offered on March 25, 2015. See page 70 for more information. Register online today at www.charlotteahec.org 79 AHEC NURSING EDUCATION Basics and Advanced Workshops in Healthcare Finance Now Available! AHEC NURSING EDUCATION New Workshop! Transition of Care Popular Workshop! Date Friday, May 15, 2015 Legal Aspects of Documentation: How Well Would Your Documentation Hold Up in Court? Time 8:30 am – 4:30pm Date Tuesday, May 19, 2015 Registration 8:00 am Time 8:00 am – 4:00 pm Location Center for Learning and Development, Building K Registration 7:30 am Location Center for Learning and Development, Building K Target Audience Nurses, Case Managers, Social Workers, and other interested health care professionals Description Patients return to the hospital every day, soon after a transition period. Identifying barriers, or “gaps” in care, is like piecing together a puzzle in order to prevent the next 30-day readmission. What pieces of the puzzle are missing and who is responsible? This seminar will move you from being a passive participant to active-engagement in the transitional care process. In order to improve patient outcomes, healthcare professionals can benefit from learning transitional strategies to increase your organization’s effectiveness and outcomes. Objectives • Compare and contrast the more prevalent evidencebased transitional care models • Describe key components that may be missing in a failed transition • Outline transitional care strategies that are keys to successful transitions • Review technology advances that promote care coordination • Discuss quality measures that support transitional care effectiveness Instructor Tamara Burdon, RN-BC, BSN, CCM Credits 6.5 CNE Contact Hours Fee $125.00 Pre-Registration (Before May 1) $140.00 Registration Light Breakfast & Lunch Provided Contact Sophia Moore-Dennis, Project Coordinator 704.512.6537 Event # 44866 Target Audience RNs, LPNs, and any healthcare professionals who perform patient documentation Description This program will acquaint the learner with legal issues related to documentation in the practice of nursing. An overview of nursing law regarding practice and legal requirements of nursing documentation methods will be comprehensively addressed. Case studies of actual litigation containing examples of legally defensible documentation and legally indefensible documentation will be carefully examined. Objectives • State the most common source of litigation for healthcare professionals • Identify common pitfalls in nursing documentation • Describe the essential components of a complete and accurate nurse’s note • Discuss strategies for writing legally defensible notes • Discuss how to document High-Risk conversations and situations. • Describe how to document defensively • Examine legal implications of electronic documentation • Analyze actual cases in terms of documentation and deviations from the standard of care Instructor Pam A. Collins, RN, MSN, CMSRN, RN-BC Education/Medical-Legal Consultant Credits 6.5 CNE Contact Hours / 0.65 CEUs Fee $135.00 Pre-Registration (Before May 5) $150.00 Registration Light Breakfast & Lunch Provided Contact Sophia Moore-Dennis, Project Coordinator 704.512.6537 Event # 80 Register online today at www.charlotteahec.org 44774 Date Thursday, May 21, 2015 ECG Core Series Class 3: 12-Lead ECG Interpretation Time 8:00 am – 3:45 pm Date Thursday, May 21, 2015 Registration 7:30 am Time 9:00 am – 4:30 pm Location Center for Learning and Development, Building K Registration 8:30 am Location Center for Learning and Development, Building K Target Audience RNs, LPNs, and any other interested healthcare professional Description This program will provide an overview of the latest information on infection control pertaining to healthcare professionals. Topics Include • Enteric Pathogens (C. Difficile, Fecal Transplants, Norovius) • Creepy Crawly Things (Scabies, Lice, Bedbugs, Lyme Disease, Rocky Mountain Spotted Fever) • The Role of the Environment Play on Disease Transmission • Multi-Drug Resistant Organisms (CRE, MRSA, ESBL, VRE, etc.) • Ebola • Influenza (Seasonal, Pandemics, Novel, Vaccination Updates) • Respiratory Infections Current Topics (EVD68, MERS, Pertussis) • Hand Hygiene Updates InstructorsMultiple Credits 6.0 CNE Contact Hours / 0.6 CEUs Fee $125.00 Pre-Registration (Before May 7) $140.00 Registration Light Breakfast & Lunch Provided Contact Sophia Moore-Dennis, Project Coordinator 704.512.6537 Event # 45020 AHEC NURSING EDUCATION “Bugs ‘R’ US” - Infection Control for Nurses Target Audience RNs, LPNs, Respiratory Therapists and other interested healthcare professionals who have a basic understanding of ECG interpretation and who need further education and practice with 12-Lead ECG Interpretation Description This course offers a systematic approach for examining and interpreting 12-Lead ECG’s as well as basic treatments in various situations and potential problems that may be encountered. Topics will include ischemia, injury, infarcts, bundle branch blocks, axis deviations. Objectives • Relate the configuration of each of the 12-Leads of the ECG to pathological events • Correlate ECG abnormalities to coronary artery blood flow • Utilize a systematic approach for interpreting axis deviation, if present • Differentiate right and left bundle branch blocks using V1 and V6 • Describe the ECG changes associated with atrial enlargement and ventricular hypertrophy • Recognize the distinction among ischemia, injury, and MI, relating the patterns of infarction/ischemia to the walls of the heart • State one potential complication for each type of infarction • Practice a systematic approach to 12-Lead ECG interpretation • Describe the sequence of normal R-wave progression • Describe the ECG changes that may be caused by electrolyte imbalances and/ or medications Instructor Sherry Walter, MSN, RN, NEA-BC, CCRN Credits 6.0 CNE Contact Hours Application has been made to the American Association or Respiratory Care (AARC) for continuing education contact hours for respiratory therapists. Fee $130.00 Pre-Registration (Before May 7) $145.00 Registration Light Breakfast & Lunch Provided Contact Sophia Moore-Dennis, Project Coordinator 704.512.6537 Event # 44776 Register online today at www.charlotteahec.org 81 AHEC NURSING EDUCATION This workshop is being offered in cooperation with UNC- Chapel Hill School of Nursing. New Workshop! Updates on Sexually Transmitted Disease (STD) Screening and Treatment Dates This workshop is being provided in cooperation with UNCChapel Hill School of Nursing. Adult Physical Assessment for Nurses Tuesday, May 26, 2015 & Wednesday, May 27, 2015 Time 9:00 am – 4:30 pm Date Thursday, May 28, 2015 Registration 8:30 am Time 9:00 am – 4:30 pm Location Center for Learning and Development, Building K Registration 8:30 am Location Center for Learning and Development, Building K Target Audience RNs, LPNs, and other interested healthcare professionals Description Nurses in this program will expand upon their current knowledge and skills in order to more comfortably perform a basic physical assessment of the adult. Using a workshop format, participants will briefly review basic anatomy and physiology, observe and participate in a demonstration of physical examination techniques and then practice those techniques. Common health deviations will be reviewed. Participants will need to wear appropriate clothing for the physical assessment portion of this workshop. Target Audience Advance Practice RNs, Primary Care Providers, School Nurses, Physician Assistants, Ambulatory Care Clinical Practitioners and other interested healthcare professionals Description The purpose of this course is to review current guidelines for the screening, assessment and treatment of Sexually Transmitted Diseases (STD). Updates from the Centers for Disease Control (CDC) and recommendations from the U.S. Preventive Services Task Force (USPSTF) will be incorporated into the course content. Objectives • Describe significant components of the normal anatomy and physiology (A&P) of skin, ear, nose, throat, head, neck, heart, lungs, abdomen, musculoskeletal and neurological systems • Identify and perform the 6 elements that are a part of an adult’s health history • Based upon knowledge from anatomy and physiology, identify the techniques that are a part of an adult’s assessment • Accurately perfom those techniques to fully assess the skin, ears, eyes, nose, throat, head, neck, heart, lungs, and abdomen • Perform screening examinations of the musculoskeletal and neurological systems • Distinguish between normal and common abnormal findings Also included will be a review of STD history-taking, risk factor assessment, physical assessment and an overview of current recommended treatment guidelines. The assessment and screening for sexually transmitted infections will focus on chlamydia, gonorrhea, syphilis, trichomoniasis, human papillomavirus (HPV) and human immunodeficiency virus (HIV). Risk factors for herpes and immunizations for HPV and hepatitis will also be discussed. Instructor Jean Davison, DNP, RN, FNP-C Instructor Jean Davison, DNP, RN, FNP-C Credits 11.9 CNE Contact Hours Credits 6.0 CNE Contact Hours / 0.6 CEUs Fee $190.00 Pre-Registration (Before May 12) $205.00 Registration Light Breakfast & Lunch Provided Fee $125.00 Pre-Registration (Before May 14) $140.00 Registration Light Breakfast & Lunch Provided Objectives • Perform a STD history and risk assessment • Describe recommended STD screening guidelines • Explain current recommendations and guidelines for the prevention, screening, assessment and treatment of STDs • Discuss STD patient education, risk reduction counseling and follow-up for STDs utilizing a clientcentered approach Contact Sophia Moore-Dennis, Project Coordinator 704.512.6537 Contact Sophia Moore-Dennis, Project Coordinator 704.512.6537 Event # Event # 82 44777 Register online today at www.charlotteahec.org 44778 Emerging Nurse Leaders, Part 2 Case Management Certification Preparation Course Date Thursday, June 4, 2015 & Friday, June 5, 2015 Date Friday, May 29, 2015 Time 8:00 am – 4:00 pm Time 8:30 am – 4:00 pm Registration 7:30 am Registration 8:00 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience Nurses interested in developing a career path in nursing leadership or nursing administration Description In today’s ever-changing healthcare environment, topnotch nursing leaders are necessary to maintain a positive work environment with excellent patient outcomes. This class series is designed to help develop the participant’s understanding of the necessary skill sets and ongoing development that is needed for today’s emerging nurse leader. In “Emerging Nurse Leaders - Part 2”, participants will add to the building blocks gleaned from Part 1 the key components needed to succeed in their nursing leadership roles. While taking the “Emerging Nurse Leaders - Part 1” workshop (April 17, 2015) is not required prior to taking Part 2, it is strongly recommended. Topics covered in Part 2 include: • Finance Management • Care Management and Delivery • Evidence-Based Practice and Research Instructors Elizabeth Davis Snow, MSN, MSL, MSAEd, RN Teresa Cochran, BSN, RN Credits 6.0 Contact Hours / 0.6 CEUs Fee $130.00 Pre-Registration (Before May 15) $145.00 Registration Light Breakfast & Lunch Provided Contact Sophia Moore-Dennis, Project Coordinator 704.512.6537 Event # 44779 AHEC NURSING EDUCATION Popular Workshop! Don’t forget to register for Emerging Nurse Leaders, Part 1 scheduled for April 17! Target Audience Any healthcare professionals who is preparing to take the exam for the Certified Case Manager (CCM), or other case management certification exams. For more information about eligibility for CCM certification, please visit www.ccmcertification.org Description This two day course is designed to provide the practicing case manager with information to assist them in preparing for the exam for Certified Case Manager (CCM) credential. The content is also appropriate for those who are seeking a basic course in case management practice, or those preparing for either the ANCC or ACM exam. The course content follows the CCM exam content areas and incorporates feedback received from surveys of course participants. The course includes over 130 sample questions to guide participants in self-assessment for independent study in any particular area, while also allowing practice with multiple choice questions. A 300 page course syllabus is provided for course participants, which includes content covered in the course as well as resource materials for further self-study. Objectives • Describe the process for the CCM credential. • Obtain knowledge in the essential knowledge areas for case management practice as identified by the CCM Commission. • Gain insight and resources for any further study needs. Instructor Sandra L. Lowery, RN, BSN, CRRN, CCM, CNLCP Credits 15.5 contact hours have been approved by the Association of Neuroscience Nurses, which is accredited as an approver of Continuing Education in Nursing by the American Nurses Credentialing Center’s Commission on Accreditation. CCMI Associates is an approved CE provider by the California BRN CEP#14561. Fee $300.00 Pre-Registration (Before May 14) $350.00 Registration Breakfast, Lunch & Course Manual Provided Contact Sophia Moore-Dennis, Project Coordinator 704.512.6537 Event # 45015 Register online today at www.charlotteahec.org 83 AHEC PHARMACY EDUCATION AHEC PHARMACY EDUCATION Busy? Attend This Workshop Online! Busy? Attend This Workshop Online! The Role of New and Emerging Therapies for Type 2 Diabetes: 2015 Update to the ADA Standards of Care Updates in Cardiometabolic Pharmacotherapy for Older Adults Date Thursday, February 26, 2015 Date Thursday, January 8, 2015 Time 6:00 pm – 8:30 pm Times 6:30 pm to 8:30 pm Registration 5:30 pm Registration 6:00 pm Location Center for Learning and Development, Building K OR Webinar Option Instructor will present remotely Location Center for Learning and Development, Building K OR Webinar Option Target Audience Pharmacists, Physicians, Nurse Practitioners and Physician Assistants Description This knowledge-based CPE activity will help the healthcare professional understand the pharmacology and primary literature of new therapeutic antihyperglycemic agents to make informed, patient-centered decisions or recommendations about medication regimens for patients with type 2 diabetes. The healthcare professional will also receive information on recently updated American Diabetes Association guidelines. Objectives • Identify patients who are candidates for newer therapies for type 2 diabetes and recognize the appropriate use of these medications in practice. • Discuss the use of newer therapies for type 2 diabetes patients • Review the recommendations in the 2015 ADA standards of care and discuss appropriate applications to patient care scenarios and daily practice. Instructor Donald S Nuzum, PharmD, BCACP, BC-ADM, CDE, CPP Credits This activity is eligible for 2.0 hours of ACPE credit and will be applied for through the UNC Eshelman School of Pharmacy, an accredited continuing pharmacy education provider of pharmacy education by the Accreditation Council of Pharmacy Education. See final CPE activity announcement for specific details. 2 AMA PRA Category 1 Credits™/CEUs Fee $85.00 Pre-registration (before January 2) $100.00 Registration Light Snack Provided Contact Sarah Ashcraft, Education Specialist 704.355.3873 Event #45273 84 Register online today at www.charlotteahec.org Target Audience Pharmacists, Physicians, Nurse Practitioners and Physician Assistants Description This knowledge-based CPE activity will provide healthcare professionals with a review of current guidelines and primary literature for the selection of medications in the elderly population and better understanding of strategies to improve medication regimens to reduce the potential for patient harm. Objectives • Identify updated primary literature and guidelines for dyslipidemia, diabetes, anticoagulation in atrial fibrillation, and hypertension • Discuss how these updates will affect the cardiometabolic care of older adults • Recognize medication appropriateness for older adults as it applies to the treatment of these cardiometabolic conditions • Explain new recommendations when developing optimal pharmacotherapy plans for geriatric patient cases Instructor Dawn M. Battise, PharmD, BCACP Kimberly L. Nealy, PharmD, BCPS Credits This activity is eligible for 2.5 hours of ACPE credit and will be applied for through the UNC Eshelman School of Pharmacy, an accredited continuing pharmacy education provider of pharmacy education by the Accreditation Council of Pharmacy Education. See final CPE activity announcement for specific details. 2.5 AMA PRA Category 1 Credits™/CEUs Fee $85.00 Pre-Registration (Before February 20) $100.00 Registration Dinner Provided Contact Sarah Ashcraft, Education Specialist 704.355.3873 Event # 45274 Busy? Attend This Workshop Online! Updates on Hypertension and Lipid Management Guidelines Medicare Quality Measures Every Pharmacist Should Know: Tools to Help You Reach the Stars Date Thursday, March 12, 2015 Date Tuesday, March 26, 2015 Time 6:30 pm – 8:30 pm Time 6:30 pm – 8:30 pm Registration 6:00 pm Registration 6:00 pm Location Center for Learning and Development, Building K OR Webinar Option Instructor will present remotely Location Center for Learning and Development, Building K OR Webinar Option Instructor will present remotely Target Audience Pharmacists, Physicians, Nurse Practitioners and Physician Assistants Description This knowledge-based CPE activity will provide healthcare professionals with knowledge on updates in recent hypertension and lipid management guidelines and primary literature to make informed, patient-centered decisions or recommendations about medication regimens for patients with cardiovascular disease. Objectives • Discuss the 2014 ACC/AHA Cholesterol Guidelines • Identify appropriate lipid-lowering treatment regimens using the 2014 ACC/AHA Cholesterol Guidelines • Compare the JNC – 8 to other Hypertension guidelines • Recognize changes in the JNC-8 Hypertension guidelines through patient cases discussions Instructor Peter G. Koval, PharmD, BCPS, CPP Credits This activity is eligible for 2.0 hours of ACPE credit and will be applied for through the UNC Eshelman School of Pharmacy, an accredited continuing pharmacy education provider of pharmacy education by the Accreditation Council of Pharmacy Education. See final CPE activity announcement for specific details. This activity has been approved for 2 AMA PRA Category1 Credit(s)™/CEU Fee $85.00 Pre-Registration (Before February 26) $100.00 Registration Light Snack Provided Contact Sarah Ashcraft, Education Specialist 704.355.3873 Event # Target Audience Pharmacists Description This knowledge-based CPE activity will help the healthcare professional understand the recent implications of Medicare changes pertinent to pharmacy practice and best practices to ensure optimal patient outcomes and achievement of quality measures. Objectives • State key components of the Centers for Medicare and Medicaid Services (CMS) star rating quality measures for health care plans that pertain to pharmacists • Identify tools available to help identify priority patients • Recognize communication principles that improve patient performance with quality measures Instructor Tom Martin, PharmD, BCPS, CDE Credits This activity is eligible for 2.0 hours of ACPE credit and will be applied for through the UNC Eshelman School of Pharmacy, an accredited continuing pharmacy education provider of pharmacy education by the Accreditation Council of Pharmacy Education. See final CPE activity announcement for specific details. This activity has been approved for 2 AMA PRA Category1 Credit(s)™/CEU Fee $85.00 Pre-Registration (Before March 6) $100.00 Registration Light Snack Provided Contact Sarah Ashcraft, Education Specialist 704.355.3873 Event # 45279 45301 Register online today at www.charlotteahec.org 85 AHEC PHARMACY EDUCATION Busy? Attend This Workshop Online! AHEC PHARMACY EDUCATION Busy? Attend This Workshop Online! Pharmacy-Based Immunization Delivery Certificate Program: Pharmacy Law Update 2015 Date Date Thursday, April 23, 2015 Time 8:30 am to 5:30 pm Time 6:30 pm – 8:30 pm Registration 8:00 am Registration 6:00 pm Location Center for Learning and Development, Building K OR Webinar Option Instructor will present remotely Location Center for Learning and Development, Building K Target Audience Pharmacists Description This knowledge-based CPE activity will provide the pharmacist with an update on recent changes in North Carolina Pharmacy Law. Objectives • Discuss recent federal and state statutory changes that impact the practice of pharmacy • Explain recent federal and state rule changes that impact the practice of pharmacy • Recognize common pharmacy regulatory questions Instructor Jay Campbell, BS, JD Credits This activity is eligible for 2.0 hours of ACPE credit and will be applied for through the UNC Eshelman School of Pharmacy, an accredited continuing pharmacy education provider of pharmacy education by the Accreditation Council of Pharmacy Education. See final CPE activity announcement for specific details. Fee $85. 00 Pre-Registration (Before April 17) $100.00 Registration Light Snack Provided Contact Sarah Ashcraft, Education Specialist 704.355.3873 Event # 45275 Saturday, April 25, 2015 Target Audience Pharmacists Description This practice-based CPE activity will provide pharmacists with the skills necessary to become primary sources for vaccine advocacy, education, and administration. The program reviews the basics of immunology, identifies legal and regulatory issues pharmacists must consider before starting an immunization program, and focuses on practice implementation. This program is conducted in two parts: The self-study and the live training. A Certificate of Achievement will be awarded to participants who successfully complete all program components, including an evaluation. This is co-sponsored by American Pharmacists Association, UNC Eshelman School of Pharmacy and Charlotte AHEC. Instructor Ashley Branham, PharmD, BCACP Credits The American Pharmacist Association is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. Successful completion of the live seminar component involves passing the final exam with a grade of 70% or higher and demonstrating competency in 2 intramuscular and 1 subcutaneous injection. Successful completion of this component will results in 8.0 contact hours of continuing pharmacy education (0.80 CEUs). ACPE UAN: 202-999-11-135-L01-P Successful completion of the self-study component involves passing the self-study assessment questions with a grade of 70% or higher and will result in 12.0 contact hours of continuing pharmacy education credits (1.2 CEUs) ACPE UAN: 202-999-11-136-H01-P Fee $350.00 (registration must be received before April 11). Minimum of 10 participants required. Contact Sarah Ashcraft, Education Specialist 704.355.3873 The following programs will also offer ACPE credit: • • 86 Obesity Conference 2015, Friday, March 6, 2015 page 68 2015 Annual Diabetes Conference: on Thursday, April 16, 2015 page 73 Register online today at www.charlotteahec.org Event # 45276 Busy? Attend This Workshop Online! Management of Patients with Heart Failure and Valvular Disease Taking the Road Less Traveled: Drug Alternatives for the Geriatric Patient Date Thursday, May 14, 2015 Date Thursday, May 21, 2015 Time 6:30 pm to 8:30 pm Time 6:30 pm – 8:30 pm Registration 6:00 pm Registration 6:00 pm Location Center for Learning and Development, Building K OR Webinar Option Location Center for Learning and Development, Building K OR Webinar Option Instructor will present remotely Target Audience Pharmacists, Physicians, Nurse Practitioners and Physician Assistants Description This knowledge-based CPE activity will provide the healthcare professional with the management of chronic and acute decompensated heart failure, with a special emphasis on guideline-directed medical therapy regimens as well as updates in the management of valvular disease, and other secondary prevention strategies Objectives • Discuss evidence-based, guideline-directed medical therapy (GDMT) regimen to ensure safe and effective outcomes in a heart failure (HF) patient. • Identify future changes to GDMT based upon evolving HF literature. • Explain the indications for transcatheter aortic valve replacement (TAVR) and medication management of patients with recent TAVR • Discuss appropriateness of anticoagulation regimens for patients with FG and without concomitant prosthetic heart valves. Instructors Jo Ellen Rodgers, PharmD, FCCP, BCPS AQ Cardiology Ian Hollis, PharmD, BCPS, AQ Cardiology Credits This activity is eligible for 2.0 hours of ACPE credit and will be applied for through the UNC Eshelman School of Pharmacy, an accredited continuing pharmacy education provider of pharmacy education by the Accreditation Council of Pharmacy Education. See final CPE activity announcement for specific details. 2 AMA PRA Category 1 Credits™/CEUs Fee $85.00 Pre-Registration (Before May 8) $100.00 Registration Light Snack Provided Contact Sarah Ashcraft, Education Specialist 704.355.3873 Event # 45277 AHEC PHARMACY EDUCATION Busy? Attend This Workshop Online! Target Audience Pharmacists, Physicians, NursePractitioners and Physician Assistants Description This knowledge-based CPE activity will provide the healthcare professional with a better understanding of changes with specific medication properties in the elderly population in addition to a review of the existing literature for the selection of safer alternatives for commonly used medications to reduce the potential for patient harm in the elderly population. Objectives • Describe the physiology of aging as it relates to pharmacodynamics and drug response • Summarize the risk versus benefit profile for drugs commonly used in the treatment of pain, sleep disturbances, depression and anxiety in the elderly • Identify potentially inappropriate, high-risk medications, using a patient case. • Describe a pharmacotherapeutic plan that addresses high-risk med use and suggest appropriate alternatives, using a patient case. Instructor Tasha Woodall, PharmD, CGP, CPP Credits This activity is eligible for 2.0 hours of ACPE credit and will be applied for through the UNC Eshelman School of Pharmacy, an accredited continuing pharmacy education provider of pharmacy education by the Accreditation Council of Pharmacy Education. See final CPE activity announcement for specific details. 2 AMA PRA Category 1 Credits™/CEUs Fee $60.00 Pre-Registration (Before May 15) $75.00 Registration Light Snack Provided This project is supported by funds from the Bureau of Health Professions (BHPr), Health Resources and Services Administration (HRSA), Department of Health and Human Services (DHHS) Carolina Geriatric Education Center. Contact Sarah Ashcraft, Education Specialist 704.355.3873 Event # 45278 Register online today at www.charlotteahec.org 87 AHEC QUALITY INSTITUTE AHEC QUALITY INSTITUTE Introduction to PCMH 2014 Date Tuesday, February 10, 2015 Time 12:30 pm – 4:00 pm Registration 12:00 pm Location Center for Learning and Development, Building K Target Audience Physicians, Practice Office Managers, Managed Care Professionals, Nurses, QI personnel, Practice Support Personnel, Healthcare System Administration Description Primary care practices all over the United States are being recognized with NCQA certification as a Patient Centered Medical Home (PCMH). How can becoming a PCMH benefit your patient outcomes as well as your practice as a successful business? We will be looking at “What is a PCMH and why do we need it?” In addition, we will look at practice examples and resources that are available, as well as a couple of interactive exercises to help you be successful with your submission for NCQA recognition. Objectives At the end of this workshop, participants will be able to: • Understand the NCQA Submission Process • Be familiar with CCNC and NCQA Web-based Tools and Resources for PCMH • Recognize Challenging Standards, Factors, and Elements • Be ready to Start or Continue Work on their Submission with (hopefully) more confidence and less dread! Instructors R.W. Watkins, MD, MPH, FAAFP Credits 0.325 CEUs/3.25 Contact Hours Fee $100.00 Pre-registration (before February 2) $130.00 Registration Snacks Provided Contact Paulina Crass, Education Specialist 704.512.7592 Event #44830 SAVE THE DATE! Multicultural Healthcare Quality Improvement Symposium Date Tuesday, March 17, 2015 Time 9:00 am – 3:30 pm Registration 8:30 am Location Center for Learning and Development, Building K Contact Paulina Crass, Education Specialist 704.512.7592 88 Register online today at www.charlotteahec.org Quality Improvement 101: A Toolbox for Improvement (Wave 13) Dates Tuesday, February 24, 2015 & Wednesday, February 25, 2015 (Workshop 1) Wednesday, June 23, 2015 & Thursday, June 24, 2015 (Workshop 2) Times 8:30 am – 4:30 pm Registration 8:00 am Location Center for Learning and Development, Building K Target Audience Physicians, Nurses, Administrators, Quality Improvement Coordinators or professionals involved in supporting practices, hospitals, or other agencies in quality improvement, designing and managing clinical improvement programs for hospitals and medical practices. QI Teams as well as individuals are welcome. Description Quality Improvement 101 (QI 101) is an interactive learning opportunity for small teams and organizations leading initiatives to improve healthcare quality & patient safety. Objectives • Develop strategies to support and implement improvement work • Practice skills for coaching other through improvement • Build your own QI toolbox with practical improvement tools and strategies • Utilize interactive technologies for participant collaboration during learning process Credits13.50 AMA PRA Category 1 Credits™ 1.35 CEUs (Workshop 1) 14.50 AMA PRA Category 1 Credits™ 1.45 CEUs (Workshop 2) Charlotte AHEC is authorized by IACET to offer CEUs for this program 1.4 IACET CEUs (Day 1&2) 1.4 IACET CEUs (Day 3&4) Fee $800.00 Pre-Registration (Before February 4) $900.00 Registration Includes: One pre-class webinar & call, two separate workshops, teleconference calls, course textbook, and Listserv Forum. Breakfast and Lunch provided Contact Paulina Crass, Education Specialist 704.512.7592 Event #44831 For more information about this workshop and all of the objectives, please visit our Charlotte AHEC website Date Tuesday, March 10, 2015 Time 8:30 am – 12:15 pm Registration 8:00 am Location Center for Learning and Development, Building K Target Audience Physicians, nurses, QI coordinators, physician practice staff and all other professionals learning to utilize quality tools for improvement work. Description When used effectively, quality improvement tools can make the difference in achieving our performance improvement goals. However, like power tools in the craftsman’s toolbox, each tool is suited to specific situations and needs a proper orientation to use correctly. This interactive workshop, the first in a series of two, explores some of the most commonly used QI tools. Participants will work though exercises to demonstrate effective use of the tools in clinical and nonclinical process scenarios. This workshop is particularly useful as a supplement to QI 101 and EQuIPT courses. Tools covered in the workshop include: • Pareto Charts • PDSA • Flow Charts • Run Charts • Fishbone (Ishikawa) Diagrams Objectives At the end of this workshop, participants will be able to: • Understand the purpose and use of each tool discussed in the workshop • Describe how the covered quality tools can be used non-clinical and /or clinical situations • Select the right quality tool(s) for the right improvement job • Begin using these quality tools immediately Healthcare Information and Management Systems Society (HIMSS) Certified Professional in Healthcare & Management Systems Review Course Date Tuesday, March 24, 2015 Time 9:00 am - 5:00 pm Registration 8:30 am Location Center for Learning and Development, Building K Target Audience For all individuals who would like to be prepare for sitting the following exams: • CAHIMS (Certified Associate in Healthcare Information & Management Systems) – For associate level emerging professionals with less than 5 years’ experience in health IT • CPHIMS (Certified Professional in Healthcare Information & Management Systems) – For professionals with five or more years of experience. For more information about qualifications and eligibility requirements, please visit the following link: http://www.himss.org/health-it-certification Description The CPHIMS Review Course is an excellent source of a health IT body of knowledge that spans three broad knowledge categories involving a total of nine topic areas: General Environmental Knowledge (Healthcare Environment and Technology Environment); Systems Knowledge (Analysis, Design, Selection, Implementation, Support and Maintenance, Testing and Evaluation, Privacy and Security); and Administrative Knowledge (Leadership and Management). This Review Course will provide an excellent review of each topic, ensuring you are familiar with all areas covered by the CPHIMS exam. ObjectivesVisit www.charlotteahec.org for detailed objectives Instructor David Hainline, MA, MS, RHIA, CSSGB Credits 0.63 CEUs / 6.25 Contact Hours Credits 0.35 CEUs/3.5 Contact Hours Fee $85.00 Pre-Registration (Before March 2) $100.00 Registration Light Breakfast Provided Contact Paulina Crass, Education Specialist 704.512.7592 Fee $380.00 Pre-Registration (Before March 10) $400.00 Registration Breakfast & Lunch Provided Course Materials provided by HIMSS at $175, also included in registration fee. Event #44833 Contact Paulina Crass, Education Specialist, 704.512.7592 Event #43605 Bronze Lean Certification Review Course Date Monday, January 26, 2015 Wednesday, January 28, 2015 Time 8:30 am – 5:00 pm Days 1 & 2 8:30 am –1:00 pm Day 3 See page 39 for more information Register online today at www.charlotteahec.org 89 AHEC QUALITY INSTITUTE Using Quality Tools - Part 1 AHEC QUALITY INSTITUTE EQuIPT (Education, Quality Improvement, Practice Transformation) Two Part Workshop Hardwiring Change Date Tuesday, March 31, 2015 Dates Monday, March 30, 2015 (Part 1) & Monday, April 27, 2015 (Part 2) Time 8:30 am - 12:15 pm Time 8:30 am - 4:00 pm (Part 1) 8:30 am - 1:30 pm (Part 2) Registration 8:00 am Registration 8:00 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience Physicians, Nurses, physician practice staff and all other health care professionals interested in improving patient and other healthcare delivery outcomes by applying QI methods and tools to their work. Description At this practical two-part hands-on workshop, participants will gain the knowledge and skills to implement quality improvement (QI) or process improvement (PI) techniques at/in their professional setting. Basic QI methodology will be discussed such as the Model for Improvement, Plan-DoStudy-Act (PDSA) cycles, identifying project teams, and aim and goal setting. The methodology discussed may be utilized in any setting and applied to any clinical or administrative function. Participants will be taught tools to immediately return to their work setting and implement beginning QI or PI activities. Please note: This is a 2 part course with faculty feedback between workshops. Objectives • Describe basic quality improvement methodology • Identify a quality or process improvement opportunity in their work setting and plan a PDSA cycle • Write an effective aim statement with appropriate goals • Implement a quality or process improvement activity in their work setting and analyze the results Instructors Laura K. Noonan, MD Mary R. Webster, MSN, RN, CCM, CPHQ Credits 1.00 CEUs / 10.25 Contact Hours 1.0 IACET CEUs Fee $300.00 Pre-Registration (Before March 16) $315.00 Registration **Course Text included in registration Light Breakfast & Lunch Provided Contact Paulina Crass, Education Specialist 704.512.7592 Event # 44835 90 Register online today at www.charlotteahec.org Target Audience Healthcare professionals who want to learn how to more about change Description The pace of change in healthcare has accelerated and transformation doesn’t come easy. Why is it important to move with the change? Change is a certainty. When facing transitions, people will adapt or resist. All change has an ending followed by a time of confusion and fear to a new beginning. The true agent of change is PEOPLE. Change initiatives usually fail over 60% of the time because we rely on data, analysis and reports instead of harnessing the feeling that motivates action. Change happens because people are led to see and feel the change and this happens with changing behaviors. The ultimate question - How do you get stakeholders at all levels of the organization to embrace change and ensure sustainability? Come join the workshop and find out more. Objectives • Describe change in terms of system change and personal transition • Identify tools that will assist with change management • Discuss the importance of process in hardwiring change • Describe change strategies to achieve goals and overall success Instructor Joann L. Spaleta, FACHE, MBA, MHA Credits 3.5 ACHE Qualified Education Credit Hours 0.4 IACET CEUs/3.5 Contact Hours Fee $85.00 Pre-registration (before March 20) $100.00 Registration Light Breakfast Provided Contact Paulina Crass, Education Specialist 704.512.7592 Event #44834 Using Quality Tools - Part II Date Wednesday, April 15, 2015 Date Wednesday, April 1, 2015 Time 8:30 am - 12:15 pm Time 12:30 pm – 4:00 pm Registration 8:00 am Registration 12:00 pm Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience Physicians, Practice Office Managers, Managed Care Professionals, Nurses, QI personnel, Practice Support Personnel, Healthcare System Administration Description Here is help for primary care practices moving from NCQA PCMH 2011 certification to PCMH 2014! We will be examining the key differences between 2011 and 2014 NCQA PCMH Standards and Guidelines. We’ll apply that knowledge as we look at ways your practice can make the transition to a working PCMH, what that means for the future, and how to set your practice up to win in the new paradigm of PCMH, ACOs, Shared Savings and Quality Improvement. Objectives At the end of this workshop, participants will be able to: • Understand the key differences between 2011 and 2014 NCQA PCMH Standards • Recognize the most common Standards and Factors that tend to trip practices up when it is time to push the submit button on your Survey Tool (so this would be similar to the section above on challenging standards, etc.) • Improve your understanding of how PCMH recognition might fit into the new paradigm of sharedsavings plans and Quality Improvement Instructor R.W. Watkins, MD, MPH, FAAFP Credits 0.325 CEUs/3.25 Contact Hours Fee $100.00 Pre-registration (before March 25) $130.00 Registration Snacks Provided Contact Paulina Crass, Education Specialist 704.512.7592 Event #44836 Target Audience Physicians, nurses, QI coordinators, physician practice staff and all other professionals learning to utilize quality tools for improvement work. Description When used effectively, quality improvement tools can make the difference in achieving our performance improvement goals. However, like power tools in the craftsman’s toolbox, each tool is suited to specific situations and needs a proper orientation to use correctly. This interactive workshop, the second in a series of two, explores more of the most commonly used QI tools. Participants will work though exercises to demonstrate effective use of the tools in clinical and non-clinical process scenarios. This workshop is particularly useful as a supplement to QI 101 and EQuIPT courses. Tools covered in the workshop include: • Key Driver Diagrams • Gantt Charts • Histograms • Control Charts • Failure Mode Effects Analysis (FMEA) Objectives At the end of this workshop, participants will be able to: • Understand the purpose and use of each tool discussed in the workshop • Describe how the covered quality tools can be used non-clinical and /or clinical situations • Select the right quality tool(s) for the right improvement job • Begin using these quality tools immediately Instructor David Hainline, MA, MS, RHIA, CSSGB Credits 0.35 CEUs/3.5 Contact Hours Fee $85.00 Pre-Registration (Before March 31) $100.00 Registration Light Breakfast Provided SAVE THE DATE! Lean Made Easy: Part I, II & Part III Contact Paulina Crass, Education Specialist 704.512.7592 Date Wednesday, March 4, 2015 (Part I) Wednesday, April 15, 2015 (Part II) Tuesday, May 26, 2015 (Part III) Event#44837 Time 3:45 pm – 8:00 pm Registration 3:15 pm Location Center for Learning and Development, Building K Contact Paulina Crass, Education Specialist 704.512.7592 Register online today at www.charlotteahec.org 91 AHEC QUALITY INSTITUTE Successful Transitioning Between PCMH 2011 and PCMH 2014 Recognition AHEC QUALITY INSTITUTE Grace Under Fire: Surviving and Thriving in Healthcare Using an Adaptive Resilience and Strengths-Based Skillset Certified Professional in Healthcare Quality (CPHQ) Review Course Date Thursday, April 30, 2015 & Friday, May 1, 2015 Date Wednesday, April 22, 2015 Time 8:30 am - 4:00 pm Time 8:00 am - 5:00 pm (Day 1) 8:00 am - 3:00 pm (Day 2) Registration 8:00 am Registration 8:00 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience Physicians, nurses, physician assistants, nurse practitioners, psychologists, professional counselors and other medical or behavioral health patient care professionals. Description Health care professionals face a long list of stressors every workday, including new technology, rapid change, and exposure to the suffering of our patients. This exposure can lead to disengagement and de-energized professional practice. However, you can choose a path away from professional burnout that harnesses the key strengths of you and your patients to create critical engagement needed for the best possible outcomes. Come learn the skills of adaptive resilience and strengths-based practice which can re-energize your practice and help you to survive and thrive in healthcare with calm and grace. Objectives • Explain how the adaptive resilience model and strengths-based techniques work and why they make sense in today’s chaotic healthcare workplace • Teach participants how to use adaptive resilience and strengths-based skills to re-energize and optimize their own professional practice • Prepare participants to teach adaptive resilience and strengths-based skillset to help their own patients overcome challenges • Use in-class exercises to help workshop attendees master these techniques Instructors Sharon L Greer, MSN, RN Credits 6.0 CNE Contact Hours / 0.6 CEUs Fee $145.00 Pre-Registration (Before March 31) $160.00 Registration Breakfast & Lunch Provided Contact Paulina Crass, Education Specialist 704.512.7592 Event # 45144 Description and Target Audience This program will provide an excellent review for healthcare quality professionals who are preparing for the Certified Professional in Healthcare Quality (CPHQ) exam or who want to expand their existing quality management skills Please visit National Association of Healthcare Quality website to learn more about the CPHQ Exam http://www.nahq.org/certify/content/exam.html Recommended Textbook (Not required for session) The Healthcare Quality Handbook: A Professional Resource and Study Guide, by Janet A Brown. Can be purchased online at www.jbqualitysolutions.com Objectives • Identify information to be included on exam • Identify methods to study for test • Identify internal and external customer/supplier relationships • Integrate performance improvement concepts within an organization • Develop or coordinate development of processes and outcome measures ** For more information about this program and a list of all of the program objectives visit our website. Instructor Susan Mellott, PhD, RN, CPHQ, FNAHQ Credits This program has been approved for 13.5 CPHQ CE hours by the National Association for Healthcare Quality. 1.35 CEUs/13.5 Contact hours will be awarded to participants attending the entire course. Fee $300.00 Pre-registration (before April 15) $350.00 Registration Breakfast & Lunch Provided Contact Paulina Crass, Education Specialist 704.512.7592 Event #44838 92 Register online today at www.charlotteahec.org Happily Ever After with Meaningful Use Date Tuesday, May 5, 2015 Date Wednesday, May 6, 2015 Time 8:30 am – 12:15 pm Time 8:30 am – 12:00 am Registration Location 8:00 am Center for Learning and Development, Building K Registration 8:00 am Location Center for Learning and Development, Building K Target Audience Physicians, nurses, QI coordinators, physician practice staff and all other professionals learning to utilize quality tools for improvement work. Description QI teams need to work together effectively in order to reach quality improvement project goals. How do you select the right QI team members and develop synergy between them, as well as spur creativity and action toward the goals at hand? How do you identify and address common team dysfunctions and keep moving the team towards its goal? How can you help your QI team be more than just the sum of all the individual team members? Participants will be introduced to a range of concepts and tools designed to help you accomplish this. In addition to learning about the tools, participants will work though exercises designed to demonstrate effective use of the tools. This workshop is particularly useful as a supplement to QI 101 and EQuIPT courses Objectives At the end of this workshop, participants will be able to: • Compare and contrast characteristics of dysfunctional teams versus highly functional teams • Understand why even the best teams struggle • Identify tools and approaches to: º Select the best possible team members º Promote optimum synergy º Solve problems and overcome barriers º Build a cohesive, highly functional quality improvement team • Be ready to start implementing these tools and techniques with your quality improvement team Target Audience Practice Administrators, Managers, and any other interested ambulatory practice healthcare professional. Participants will be sent a brief survey two weeks prior to the workshop to assess learning needs. Description This workshop is designed to help the ambulatory practice engage providers, the practice team and patients in meeting MU goals and to achieve positive patient outcomes. Participants will gain knowledge about how to help the team understand their roles and create a practice culture that focuses on transparency and teamwork. The instructors will help you on the journey to engaging your team, walking down the aisle to transparency and making the honeymoon last. You’ll leave with a toolkit to help you tackle the honey-do list. Objectives • Discuss effective methods for engaging the practice team • Describe the roles of the ambulatory practice team members • Recognize the importance of transparency and teamwork • Explain the relationship between Meaningful Use, Quality Improvement and positive patient outcomes Instructors Erin Cloutier, BSN, RN Sigrid Smith, BA, CSSGB Laura Conner, MSED, BSMT Cathy Webb, BSN, RN Credits 0.33 CEUs / 3.25 Contact Hours $85.00 Pre-Registration (Before April 27) $100.00 Registration Light Breakfast Provided Instructor David Hainline, MA, MS, RHIA, CSSGB Credits 0.35 CEUs/3.5 Contact Hours Fee Fee $85.00 Pre-Registration (Before April 27) $100.00 Registration Light Breakfast Provided Contact Paulina Crass, Education Specialist 704.512.7592 Event#44876 Contact Paulina Crass, Education Specialist 704.512.7592 Event # 44839 Register online today at www.charlotteahec.org 93 AHEC QUALITY INSTITUTE Tools for Effective QI Teams AHEC QUALITY INSTITUTE Measuring Healthcare Improvement Rapid Cycle Quality Improvement Dates Tuesday, May 19, 2015 & Wednesday, May 20, 2015 (Workshop) Tuesday, June 16, 2015 (Webinar) Date Tuesday, May 26, 2015 Time 8:30 am - 12:15 pm Time 8:30 am - 4:00 pm (Workshop) 11:30 am - 1:00 pm (Webinar) Registration 8:00 am Registration 8:00 am Location Center for Learning and Development, Building K Location Center for Learning and Development, Building K Target Audience All interested healthcare professionals Description The aim of Measuring Healthcare Improvement is to enable participants to develop an effective set of measures to track the performance and improvement of the systems they deal with every day, and to use the data to drive improvement. Data analysis emphasizes time-series methods, including run charts and control charts, which allow for effective management and tell the story of successful changes. Workshop will build on a student-selected project & followup webinar provides extended coaching. *Assigned Pre-readings and prior project selection strongly encouraged before coming to the class. Fee incl. course materials including a copy of QI Charts Excel Add-in software with pre-class tutorial. Laptop computer is required. Instructor Richard Scoville, PhD Improvement Advisor; Institute for Healthcare Improvement (IHI), and Adj. Assoc. Prof. at UNC School of Public Health Credits14.50 AMA PRA Category 1 Credits™ / 1.45 CEU’s / 14.5 Contact Hours (Credit will be assigned per day 6.5 AMA PRA Category 1 Credits™/0.65 CEU’s/6.5 Contact Hours and 1.5 AMA PRA Category 1 Credits™/0.15 CEU’s/1.5 Contact Hours for the webinar) Fee $650.00 Pre-Registration (Before April 22) $665.00 Registration (closes May 8) Breakfast & Lunch Provided Contact Paulina Crass, Education Specialist 704.512.7592 Target Audience All interested healthcare professionals Description What is rapid cycle quality improvement and how can this tool make a difference in meeting your process improvement goals? In today’s fast-paced workplace, short duration tests, coupled with the model for improvement, can help you decide rapidly if your process improvement work needs a course correction. This interactive workshop uses a series of exercises based on both clinical and non-clinical process improvement scenarios to give experience in implementing short cycle quality improvement. Let us know if you would like this workshop done on-site at your healthcare facility. We can tailor the content to your specific needs. Objectives At the end of this workshop, participants will be able to: • Explain the elements of rapid cycle quality improvement and its value in improving quality of clinical and business outcomes • Discuss a variety of different scenarios where rapid cycle QI was used for improved outcomes for both clinical and business process issues • Understand how to get started using this technique in your workplace immediately in order to improve quality in your workplace Instructor David Hainline, MA, MS, RHIA, CSSGB Credits 0.35 CEUs/3.5 Contact Hours Fee $85.00 Pre-registration (before May 18) $100.00 Registration Light Breakfast Provided Contact Paulina Crass, Education Specialist 704.512.7592 Event #44842 Event # 44840 Strategies to Improving Patient Satisfactions in Your Medical, Surgical or Dental Practice Date Time Registration Location Friday, May 29, 2015 8:30 am – 12:15pm 8:00 am Center for Learning and Development, Building K Target Audience All interested healthcare professionals Description This class is designed to teach participants about the importance of creating positive patient experiences for patients and their families. The material will be presented in 94 Register online today at www.charlotteahec.org using strategies designed to engage all adult learners. The class will be highly interactive through a variety of visual, auditory and kinesthetic learning activities. ObjectivesVisit www.charlotteahec.org for detailed objectives Instructor Credits Fee Lillian Wright, MS 0.35 CEUs/3.5 Contact Hours $85.00 Pre-Registration (Before May 22) $100.00 Registration, Light Breakfast Provided Contact Paulina Crass, Education Specialist 704.512.7592 Event # 44843 FAX TO: 704.512.6561 REGISTER ONLINE AT: www.charlotteahec.org or MAIL TO: CHARLOTTE AHEC REGISTRAR P.O. Box 32861, CHARLOTTE, NC 28232-2861 Individual Charlotte AHEC Registration Form (Please photocopy as needed) Participant Information Last Name First Name Nickname Last Four Digits of SSN (required) Degree / Certification / License Employer and Department Employer County (required) Dr. MI Mr. Cell Female Specialty Home Address (Street / P.O. Box, City, State, Zip) Preferred Mailing Address: Home Work Phone Ms. Male Race Work Address (Street / P.O. Box, City, State, Zip) Home Mrs. Office Email List the workshop(s) that you would like to attend (please refer to the workshop description in the catalog). Workshop Title Event # Workshop Date(s) Fee Total Amount for Workshop(s) Meal Preference and Billing Information Please indicate if you would like a vegetarian meal: Payment Methods: Yes No Check Number: Number: Credit Card - - - Name As It Appears on Card Expires: / Cardholder's Signature Carolinas HealthCare System Employees (Interdepartmental Transfer of Funds): Department Business Unit and Department Number Pending workshop availability, your registration will be processed, including payment, and you will receive a confirmation letter at your preferred mailing address. If you do not receive a confirmation letter or if you have any questions, please contact us at (704) 512-6523. By submitting this form, I acknowledge the terms of the Charlotte AHEC cancellation policy (www.charlotteahec.org/ahec/policies.cfm). Disclaimer: By providing your fax number, email address and telephone number, you have granted permission for us to contact you via the numbers and address indicated. Would you like your name removed from our mailing list? Yes No Register online today at www.charlotteahec.org 95 FAX TO: 704.512.6561 REGISTER ONLINE AT: www.charlotteahec.org or MAIL TO: CHARLOTTE AHEC REGISTRAR P.O. Box 32861, CHARLOTTE, NC 28232-2861 Team Charlotte AHEC Registration Form (Please photocopy as needed) Participant Information Last Name First Name 1 Degree / Certification / License MI Job Title Home First Name 2 Degree / Certification / License MI Home Cell Email First Name 3 Degree / Certification / License Last Four Digits of SSN (required) Job Title Employer and Department Last Name Cell Email Employer and Department Last Name Last Four Digits of SSN (required) MI Last Four Digits of SSN (required) Job Title Home Cell Email Employer and Department Work Address (Street / P.O. Box, City, State, Zip, County) Work Phone List the workshop(s) that you would like to attend (please refer to the workshop description in the catalog). Event # Workshop Title Workshop Date(s) Fee Total Amount for Workshop(s) Meal Preference and Billing Information Please indicate if you would like a vegetarian meal: Payment Methods: Yes No Check Number: Number: Credit Card - - - Name As It Appears on Card Expires: / Cardholder's Signature Carolinas HealthCare System Employees (Interdepartmental Transfer of Funds): Department Business Unit and Department Number Pending workshop availability, your registration will be processed, including payment, and you will receive a confirmation letter at your preferred mailing address. If you do not receive a confirmation letter or if you have any questions, please contact us at (704) 512-6523. By submitting this form, I acknowledge the terms of the Charlotte AHEC cancellation policy (www.charlotteahec.org/ahec/policies.cfm). Disclaimer: By providing your fax number, email address and telephone number, you have granted permission for us to contact you via the numbers and address indicated. Would you like your name removed from our mailing list? Yes No 96 Register online today at www.charlotteahec.org Directions Center for Learning & Development 5039 Airport Center Parkway, Building K 704.512.6523 | www.charlotteahec.org If there is inclement weather, how do I know if the workshop is cancelled? If there is inclement weather, you should call Charlotte AHEC’s main number at 704.512.6523 for a recorded message to verify the status of the workshop. Charlotte AHEC follows the Charlotte-Mecklenburg School System cancellation schedule. Traveling North on I-77 • Take Exit 6B - Billy Graham Pkwy (HWY 521 N) • The exit ramp places you directly onto Billy Graham Pkwy • Travel 3.7 miles on Billy Graham Pkwy to Morris Field Dr • Turn RIGHT onto Morris Field Dr • Make an immediate LEFT turn onto Airport Center Pkwy • Travel 0.5 miles on Airport Center Pkwy • The Center for Learning & Development is the last building on the left. 16 m do ee Fr 85 . Dr Go 27 lf A c res D r. Wilkinson Blvd. Fie ld D r. 5039 K Airpo r t Ctr. Pk w y. Charlotte Airport 77 rr i s Mo 277 160 Rd . d. West Blv Bil ly G raha m Ea s tB S. T ryo nS So t. ut hB lvd . vo la W. Ty 521 49 77 lvd . Pkw y. Wood l aw n Rd . N Traveling from Uptown Charlotte, Charlotte or Union Co. Union County - Take 74W, then follow the directions below: • Take I-277 South (to John Belk Frwy W) to Wilkinson Blvd (Hwy 74 W) • Travel WEST on Wilkinson Blvd for 2.4 miles • Turn LEFT onto Morris Field Dr • Turn RIGHT onto Golf Acres Dr • Turn LEFT onto Airport Center Pkwy • The Center for Learning & Development is the first building on the right. or • Travel SOUTH on South Blvd • Turn RIGHT onto East Blvd • East Blvd changes its name to West Blvd at the next intersection • Travel 3.8 miles on West Blvd • Turn RIGHT onto Billy Graham Pkwy (Hwy 521 N) • Travel 0.6 miles on Billy Graham Pkwy • Turn RIGHT onto Morris Field Dr • Make an immediate LEFT turn onto Airport Center Pkwy • Travel 0.5 miles on Airport Center Pkwy • The Center for Learning & Development is the last building on the left. Public Transportation / Bus Route: 235 Traveling South on I-77 • Take Exit 6B -South Tryon (Hwy 49 / Hwy 521) • Follow the exit ramp onto South Tryon St • Make an immediate RIGHT onto Billy Graham Pkwy (Hwy 521 N) • Travel 3.6 miles on Billy Graham Pkwy to Morris Field Dr • Turn RIGHT onto Morris Field Dr • Make an immediate LEFT turn onto Airport Center Pkwy • Travel 0.5 miles on Airport Center Pkwy • The Center for Learning & Development is the last building on the left. Traveling South on I-85 • Take Exit 33 - Billy Graham Pkwy (Hwy 521) • At the top of the exit ramp, be in the right of the two left turn lanes • Turn LEFT onto Billy Graham Pkwy • Travel 1.6 miles on Billy Graham Pkwy • Turn LEFT onto Morris Field Dr • Make an immediate LEFT turn onto Airport Center Pkwy • Travel 0.5 miles on Airport Center Pkwy • The Center for Learning & Development is the last building on the left. Traveling North on I-85 • Take Exit 33 - Billy Graham Pkwy (Hwy 521) • Turn RIGHT onto Billy Graham Pkwy • Travel 1.6 miles on Billy Graham Pkwy • Turn LEFT onto Morris Field Dr • Make an immediate LEFT turn onto Airport Center Pkwy • Travel 0.5 miles on Airport Center Pkwy • The Center for Learning & Development is the last building on the left. Charlotte AHEC Main Phone Number 704.512.6523 Charlotte AHEC Post Office Box 32861 Charlotte, North Carolina 28232-2861 Non-Profit Organization US Postage PAID Charlotte, NC Permit No. 2773 RETURN SERVICE REQUESTED OUR MISSION Charlotte AHEC, a division of Carolinas HealthCare System and part of the NC AHEC Program, strives to fulfill our mission of providing quality educational opportunities and services for all healthcare professionals by building partnerships, promoting recruitment and retention of healthcare professionals, and advancing healthcare quality in the communities we serve. OUR SERVICE Charlotte AHEC has over 36,000 healthcare professionals attending workshops, conferences and grand rounds in the region every year. We also have over 1,000 Medical Media events and the Charlotte AHEC Medical Library serves over 25,000 patrons per year. Serving the region for over 40 years 704.512.6523 www.charlotteahec.org
