Download What is the Dental Domiciliary Service?

What is the Dental Domiciliary Service?
The community dental domiciliary service
is provided by East Cheshire NHS Trust.
Domiciliary dental care provides access to
dental services for those who cannot,
through physical or mental disability, reach
a dental surgery.
The service is provided within a home
setting, which may be the person’s own
home, or within a residential
accommodation, such as a nursing home.
People who may be eligible for the
domiciliary dental service include:
individuals who are housebound due to
complex medical histories
individuals with mental disabilities,
such as Agoraphobia or Alzheimer’s
disease
individuals with physical disabilities,
such as mobility difficulties
individuals in hospital or hospice,
whether short or long term.
What services can be provided in a
domiciliary setting?
There is a range of dental services which
can be provided, including simple
treatments, provision of dentures, simple
extractions and preventative advice.
Not all dental procedures can be provided
in a domiciliary setting, in some cases a
hospital or clinic environment may be
necessary.
Each case is individually assessed by the
dentist.
Preparing for the domiciliary dental visit:
Prior to the visit, you will receive a domiciliary
referral request form, a medical history form
and an NHS declaration form, which should be
completed and returned to the domiciliary team.
Please ensure the forms are correctly filled in
with a current address, postcode and telephone
number.
If you require assistance from a family member
or other carer, please ensure that they can be
present at the first appointment. If a patient
suffers from a mental health disability, and is
unable to consent to his or her own treatment,
the dental team will require information as to
who can legally sign on their behalf. If the
patient does have a next of kin/power of
attorney/family member or solicitor dealing with
their care, please include this information at the
time of completing the referral.
Please contact the clinic if an interpreter is
required.
NHS dental charges apply for domiciliary dental
services. Prior to the first appointment the
dentist will need to know whether you are
exempt from NHS dental charges. No payment
will be taken at the appointment time. An
invoice will be sent to you by the finance
department.
For information on exemption please visit
www.nhsbsa.nhs.uk or call 0845 850 11 66.
Identification of staff
Two members of staff will identify themselves
with NHS name badges. If the patient has
concerns about who the caller is please contact
our head office on 01270 275807.
Environment
We would request that you assist the
dental team by providing a location in
which treatment can be provided with
dignity and privacy.
Access to water and electricity will be
required during our visit.
Please make sure that all pets are
removed from the treatment area, and
that dogs are safely secured in an
alternative room whilst the dental team
make their visit.
How to access the service
You can be referred into the domiciliary
service by a health care professional,
for example: a doctor, general dentist
or district nurse.
Self referrals can also be made by
yourself or by a carer on your behalf.
In summary, prior to the first
domiciliary visit the following
information is required:
medical history including a full
list of medications being taken
name and address of your/the
patient’s GP
nature of any physical or mental
disability
social issues which necessitate
a home visit
details of dental charges
exemption status, where
necessary
Contact us
Please send dental domiciliary referrals
to:
Donna George RDN
Dental Domiciliary Co-ordinator
Church View Primary Care Centre
Beam Street
Nantwich
Cheshire
CW5 5NX
Phone: 01270 275709
Email: [email protected]
Urgent treatment and out-of-hours care
Urgent treatment means treatment that the
dentist considers necessary to relieve
severe pain or prevent your oral condition
deteriorating before you can make a
routine appointment with your dentist.
If you are not in a current course of
treatment and are experiencing pain or
swelling, or if you need an urgent
appointment outside of our opening hours,
please call the NHS emergency and
urgent care service by dialling 111.
Comments, compliments or
complaints: We welcome any
suggestions you have about the quality
of our care and our services.
Contact us:
Freephone: 0800 161 3997
Phone: 01625 661449
Textphone: 01625 663723
Customer Care, Reception, Macclesfield
District General Hospital, Victoria Road,
SK10 3BL
For large print, audio, Braille
version or translation contact the
Communications and Engagement
Team on 0800 195 4194
Admission information: The trust accepts no
responsibility for the loss of, or damage to,
personal property of any kind, in whatever way
the loss or damage may occur, unless deposited
for safe custody. Please leave valuables at
home. If you need to bring personal items that
are expensive, for example micro hearing aids,
please be aware that you do so at your own risk
Dental
Domiciliary
Services
Patient Leaflet
Church View Primary Care
Centre
01270 275709
Weekend Emergency Dental Services:
Nantwich Health Centre 01270 611044
Beam Street, Nantwich.
Northwich Infirmary
01606 564150
Winnington Hill, Northwich.
Weston Health Centre
Earlsway, Macclesfield
www.eastcheshire.nhs.uk
01625 669039
St Martin’s Clinic
01244 356802
St Martin’s Way, Chester
NHS dental charges will apply.
East Cheshire NHS Trust does not
tolerate any form of discrimination,
harassment, bullying or abuse and is
committed to ensuring that patients,
staff and the public are treated fairly,
with dignity and respect.
@eastcheshirenhs
Ref:11589 Review: 12/2016