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Transcript
In This Issue:
• New Pre-Hospital Equipment to Better Serve Patients
• AIDET; Thank You; Way to Go!; August New Employees
August 25, 2011
• Proud to Wear Pink Ride a Success!; QuIC Team Takes Action in ED
• Harvest Hammer Sponsorship
• Livingston Honored to Meet President; September Birthdays;
• Hospital Happenings
Communique
A CGH Medical Center Publication
New Pre-Hospital Equipment
To Better Serve Patients
At CGH, we are constantly looking for ways to better serve our
patients. Three new items in Pre-Hospital will do just that.
ZOLL-E Series Monitor/
Defibrillator
ZOLL-E Series Monitor/Defibrillator
This monitor will significantly improve a cardiac patient’s care.
It has the ability to send wireless EKG’s to the ED so that the
ED physicians can see exactly what the medics are seeing in
the field. Transmitted via Bluetooth, this information is sent to
a pre-established communications mode that has been set up,
such as an email, fax, or smartphone. In addition, the ZOLL-E also has Real CPR Help,
which measures chest compressions and rate and depth in real time to monitor how effective
a responder’s CPR is on the patient. If compressions need to be deeper or faster, visual and
optional audible feedback is provided to the responder so that CPR is most effective.
EZ-IO System
EZ-IO (Intraosseous Gun) System
The EZ-IO (Intraosseous Gun) System is basically a bone injection gun that provides a very
quick way to get an IV going without delay. “This is exceptionally useful in patients whose
veins have collapsed and need to have fluids or medications infused,” said Ryan Venema,
CGH Pre-Hospital Director. “It will mostly be used in patients who are critical, like
cardiac arrest or hypovolemics, where a conventional IV is hard to establish.” The system
is extremely quick and is as effective as a standard peripheral IV. An added benefit is that
this device can be used for all ages, where in the past it was used mostly on pediatric cases.
“Every CGH Ambulance will be equipped with this system as will the ED,” Venema said.
“Once staff training is completed, the EZ-IO will be in service within the next few weeks.”
TransSafe Bariatric Transport System
demonstrated by Ryan Venema,
Steve Fisher and Jason Schneider
TransSafe Bariatric Transport System (pictured above left)
“The TransSafe Bariatric Transport System with LBS (Large Body Surface) gives us yet
another option to better serve our patients,” said Venema. “It helps EMS crews transport
bariatric patients in and out of the truck as safely and comfortably as possible while we
provide care.” One CGH ambulance is currently set up with the system, which includes
aluminum ramps and a winch that attaches to the front of the cot. While one EMT operates
the hard-wired remote, another EMT uses the yellow guiding straps to keep the cot square
on the ramp. “By using this system, we decrease the risk of injury to the crews and to the
patients being transported,” Venema said. “We know the addition of all of this equipment to
our department will help us provide better Pre-Hospital care for the residents and businesses
of the community.”
AIDET:
Re-Visiting “A: ACKNOWLEDGE”
WHY ARE NAMES SO IMPORTANT, AND WHY DO THEY
MAKE US FEEL VALUED? According to the legendary Dale
Carnegie, “A person’s name is the sweetest and most important
sound in any language. Most people don’t remember names
because they don’t take the time and energy necessary to
concentrate, repeat and fix names indelibly in their minds.”
Try these simple steps to help you remember names:
• When you ask a person’s name, focus on the answer and
repeat it when it is said: “Hello Edna, very nice to meet
you.”
• Look at the name badge worn by staff. This makes a visual
imprint of the name in your brain.
• Write the name. This uses another of the senses to instill the
name in your mind and is repetition.
• Bring attention to unusual or difficult names: “What a
beautiful name. I’ve not heard that before. And, exactly
how do you pronounce it?”
• Repeat the name often in conversation: “I see what you
mean, Andy.”
• Think of how personal it is to hear, “Good morning, Mr.
Jones, how can we make you feel better today?” vs. “Good
morning, sir, how can we make you feel better today?”
A priority of our patients is: How staff cared about me as
a person. It all begins in the first seconds of meeting.
Addressing our patients by name is a critical
component of the all-important first impression.
Thank You!
The United Way of Whiteside County would like to
take this opportunity to thank everyone who visited the
United Way Agency Fair and to all who donate.
“Your gift improves more lives in more ways as we
partner with 19 local agencies that work for the benefit
of people in Whiteside County,” said Mike Shoger,
2011 Campaign Co-Chair.
If you were not able to attend
the fair, but would still like to
make a contribution, please visit
Lifeline to download the
“United Way Deduction Form”.
Congratulations to
Karen Schmidt, RN
(Internal Medicine, Main Clinic)
who was the winner of the
$200 Gift Card to the
Chula Vista Resort and
Waterpark in Wisconsin Dells.
Way to Go!
Congratulations to
Teresa Stout, RN, BSN, CDE
who recently passed the CDE (Certified
Diabetes Educator) exam. This credential
demonstrates that the certified health
care professional possesses distinct
and specialized knowledge in diabetes self-management
education. As a CDE, Teresa will teach our diabetic
patients how to manage their condition through one-onone and/or classroom training in blood glucose monitoring,
meal planning, exercise and lifestyle changes.
August New Employees
Front Row (L - R): Jessica Cook (RCP, Respiratory);
Front Row (L - R): Emily Bacon (RN, Float);
Kayla Boesen (MA, Dermatology); Jenna Myers (RN,
CCU); Tara Tompkins (Environmental Services)
Coral Engle (RCP, Respiratory); Jessica White (RN,
Ambulatory Surgery); Melissa Feit (LPN, Clinic
Nursing)
Back Row (L - R): Jennifer Stern (Ophthalmology);
Janel Yordy (Patient Access); Jennifer Mattingly
(Central Sterile); Jessie Freeman (MA, Family
Practice); Kayla Henson (PA, Family Practice)
Back Row (L - R): Amanda Lack (RCP, Respiratory);
Josh Willman (Pre-Hospital); Austin Lawrenz
(Pre-Hospital); Wayne Walsh (LPN, Clinic Nursing);
Trista Shelley (Clinic Reception)
Team Underwires “Proud to Wear Pink” Ride a Huge Success
At left: Groups large and small made their way
along the 109-mile ride through northern Illinois.
This group included: (back row from left): Sam
Horton, Dan Welker, Bradford Horton; (front row):
Barb Silvius, Kaleb Kaprelian, Crystal Welker,
LeAnne Horton, Maggie and Ken Kaprelian,
Beriah Foust, and Jim Kaprelian.
At right: The theme of
the day was “Circle of
Strength”. A gorgeous
breast cancer quilt
was offered for display
by Maria Riggs
(Environmental Services)
who is well-known for her
beautiful quilting and
other handiwork.
Above: A farmstead near Forreston was the site
of this year’s CGH Health Foundation rest stop.
Bikes of all sizes and colors filled the barnyard,
with as many as 200 parked at one time.
Above: Helping man the rest stop at the August 20 Team
Underwires Ride were CGHers and friends, including (back
row from left): Sandra Williams (Laundry), Sandy Heckman
(PRN Central Scheduling), Lisa Livingston (Laundry),
Leanne VanZuiden (Central Scheduling); (front row):
Lisa’s sister, Susan Davis and her daughter, Amy.
QuIC Team Takes Action in ED
WHEN THE PRESS GANEY SCORES CAME BACK LOW
FOR CLEANLINESS IN THE ED, ENVIRONMENTAL
SERVICES TOOK ACTION TO IMPROVE PATIENT
SATISFACTION. “Cleanliness reflects our patients’ overall
perception of care, either good or bad,” said Brent Peters,
Director of Environmental Services. “Something had to be done
to change this outcome.”
The fun continued at Deer Valley
Golf Club where hundreds of
folks gathered to enjoy good
food, music, the Silent and Live
auctions and Big Raffle Drawing.
Enjoying the evening were
Connie Stern and Deb Morgan
(both of OR).
Pat Zigler and Katie Ivey (both of
OR) and LeAnne Horton (NIHMS)
were among nearly 800 people
attending the festivities concluding
the fourth annual Team Underwires
Proud to Wear Pink motorcycle ride.
A QuIC Team made of ED and Environmental Services staff was
assembled to address the situation. They trialed ideas, asked for
feedback from the ED staff, and discovered that having one floor
tech from 11 p.m. to 7 a.m. was not working.
“When working with a 24-hour department, it is a challenge.
They are never closed and sometimes have a high volume that
makes it hard to get our job done and be as unobtrusive as
possible,” Peters said.
After looking to see when patient count was the lowest in ED,
Environmental Services did a major shift change. “Now, we
have both a housekeeper and a floor tech working the 11-7 shift.
Together, they can work faster and accomplish more areas,
including getting the ED up to snuff. Although this was a major
change, it has created opportunities for teamwork that we did not
have before.”
“I am very pleased with what they’ve accomplished,” Brent
continued. “The cooperation that we have received from the ED
Staff has been phenomenal.”
Drs. John Luckey (left) and William Bird (right) of the CGH
Morrison Health Center, present Vicki Wiebenga with the
Morrison Rotary Club, a check for their Gold Sponsorship of
the upcoming Harvest Hammer. CGH is also a major sponsor
of Paint the Town in Morrison. Both events are scheduled for
Saturday, September 17. For more information, please visit
www.paintthetownmorrison.com and www.harvesthammer.org.
September Birthdays
1 Nancy Buckley
1 Mary Gerken
1 Cathy James
2 Rachel Lund
2 Nancy Shank
2 Michael Straub
3 Cheri Blair
3 Russell Blase
3 Dean Fondahn
3 Mary Nelson
4 Trisha Harden
4 Nora Serrano
4 Connie Willhite
4 Denise Wooden
5 Cami Arthurs
5 Jane Duffy
5 Cynthia Hoyle
5 Gayle Ledford
5 Heather Loftus
5 Victoria Magana
6 Roxane Gluff
6 Cynthia Hughes
6 Teresa Mccardle
7 Janine Fischbach
7 Angela Knox
7 Christine Lawson
7 Valerie Schweiss
7 Mary Tutterrow
9 Kayla Boesen
9 Emily Brandon
9 Kendra Reins
9 Kenneth Reins
9 Traci Russell
9 Chelsey Vetter
10 Josann Cervantes
10 Ashley Fetrow
10 Emily Higley
10 Mark Palanos
10 Janelle Schmitt
10 Connie Stern
11 Shelley Chappell
11 Lynnette Forbes
11 Kathy Gooch
11 Bruce Henson
11 Karla Houzenga
11 Nancy Wait
12 Jane Kinney
12 Dianne Limesand
12 Becky Straub
12 Cynthia Wadsworth
13 Christine Higley
13 Maureen Leal
13 Michele Schueler
13 Nancy Seyller
14 Jennifer Deetz
14 John Exner
14 Lisa Fox
14 Marla Rhodes
15 Chassity Duncan
15 Kevin Harshman
15 Donna Janssen
15 Vanasha Jones
16 Katherine Peterson
16 Michelle Torres
16 Stefanie Woodfall
17 Courtney Boyle
17 Tracy Boyle
17 Jacquelyn Foust
17 Raymond Green
18 Kimberly Brabender
18 Monica Bruce
18 Ronald DeJonge
18 Nadejda Dillon
18 Gino Vazquez
19 Erika Adams
19 Teresa Cramer
19 Catherine Roux
20 Chad Hartman
20 Sabrina Heckman
20 Kayla Henson
20 Teresa Stout
21 Amanda Michel
21 Charlene Michel
22 Rodney Ahlrichs
22 Wendy Gillette
22 Sallie Kroninger
22 Kathleen Milby
22 Laurie Wetzell
22 Shirley Wolford
23 Tara Jackley
23 Jeffrey Lemay
23 Nirmal Varma
24 David Erdman
24 Melissa Newton
24 Jordanna Schauff
25 Tiffany Manzano
25 Brooke Witmer
26 Ann Johnson
26 Beth Warner
28 Diane Bollman
28 Karen Longanecker
28 Lynn Wiebenga
29 Lanette Baker
29 Michele Richmond
29 Randy Scott
29 Dawn Willman
30 Audra Clark
30 Suman Gopal
30 David Knutti
30 Lori Metzler
30 Jason Schneider
30 Andre Sotelo
30 LuAnn Stukenberg
Livingston Honored to Meet President
President Barack Obama
holds a soft serve ice cream
cone and shakes hands with
Lisa Livingston
(CGH Laundry)
during his visit to DeWitt Dairy
Treats on Tuesday, August 16
in DeWitt, Iowa. Lisa happened
to be on vacation when the
President came to town.
One day later, he also made a
surprise stop at the Whiteside
County Fair in Morrison.
(AP Photo/Carolyn Kaster)
Hospital
Happenings
Need CPR?
Healthcare Providers
September 1 at 3 p.m. - Classroom 3 *
September 27 at 2 p.m. - Classroom 3
* Skills Validation Only. Completion of
online BLS course is required.
RSVP 6 days prior to class is
mandatory. For more details or to
RSVP, contact Andrea Vickers at
ext. 4435 or email her.
Wound Center Lunch &
Learn
The CGH Wound Healing Center
invites all physicians, nurses and health
care providers to a Lunch and Learn
on Tuesday, September 20 at 12 noon
in the CGH Ryberg Auditorium. Come
find out more information about HBO
(Hyperbaric Oxygen Therapy): What is
it? How does it work? What benefits do
patients receive from HBO treatment?
What types of conditions are treated
with HBO, and more! Featured speaker
will be Dr. Thomas McGlone. RSVP is
required for lunch. Please call Terri at
ext. 4002 or email [email protected]
CGH Auxiliary Shoe Sale
Mens and women’s Klogs, Dansko,
Birkenstock, Alegria and more will be
available at the upcoming Shoe Sale
sponsored by the CGH Auxiliary. The
sale will be held Monday, August 29
from 7 a.m. to 6 p.m. in the lobby.
Payroll deduction, cash, check and
credit cards will be accepted.
Pediatric Asthma
Visit the Lifeline
homepage to access
this month’s birthdays
at any time
Many children with asthma miss out
on school, sports, and other childhood
activities. It is important for family
members to learn how to identify
and avoid asthma triggers; recognize
asthma attacks, understand medications,
and help manage symptoms. To learn
more, please join Dr. Muna Kilani
(Pediatric Pulmonologist) on Thursday,
September 15 at 6 p.m. in the Ryberg
Auditorium for a free program on this
topic. This is a Growing Healthier
program, so each person attending
will be entered into the drawing for
the $500 prize to be awarded later this
year. To register, please call Sherry
at ext. 5716 or visit www.cghmc.com/
growinghealthier.
Taking the Next Step: Giving
Life to the Evidence
Registrations are now being accepted
for the 5th Annual Evidence Based
Practice Conference to be held Friday,
October 21 from 8 a.m. to 3:30 p.m.
at Sauk Valley Community College,
Room 1K4. Register by October 14 at
www.ksbhospital.com (click on Classes
and Events) or by mail or phone. Full
registration cost is $75, or student
registration is $30.
For questions or more information,
please email Nancy Lauritzen (CGH
Staff Development), Teresa Strum at
[email protected] or Janet Lynch
at [email protected]. Mail registration
and checks (payable to: Health
Educators of the Rock River Valley) to:
HERRV
c/o Teresa Strum
AHEC Center, KSB Hospital
1107 S. Division, Polo, IL 61064
This event is sponsored by HERRV (Health
Educators of the Rock River Valley) in
cooperation with Purdue University.
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Coming this November!
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