Survey
* Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project
Download Community and Social Services Directory of Services (DOS)
Transcript
Mid-Essex Clinical Commissioning Group Community and Social Services Directory of Services (DOS) Referral contacts for non-outpatient referrals by GPs and other healthcare professionals. 6th August 2014 1 Revision History Revision Date Summary of Changes Author 0.1 06.06.2013 First draft for phase 1 deployment Julie Constable 0.2 11.06.13 Amendments following discussion of first draft with Laura Osborn/Peter Pentecost Julie Constable 1.0 17.06.13 Final version following comments Julie Constable 1.1 24.06.13 Amended Version Julie Constable 1.2 04.07.13 Amended Version Julie Constable 1.3 17.07.13 Amended Version for Phase 2 Julie Constable 1.4 16.08.13 Amended Version for Phase 3 Laura Osborn 2.0 16.06.14 Amended following notice for SPoR Closure. Reformatted for easier use by GPs. Includes Provides CPA updates; Mental Health Teams; Updated contacts from Primecare SPoR team; Removed MOAPARS Pharmacies. Chris Cullen 2.1 26.06.14 Addition of Non Emergency Patient Transport Chris Cullen 2.2 10.07.14 Updated Reablement (Section3) and End of Life rapid Response (Section 10.1) following feedback. Chris Cullen 2.3 25.07.14 Updated to include details of Provides Online Directory of Services. Chris Cullen 3.2 06.08.14 Updated Reference Lists (Section 13) with data from LAT Chris Cullen Distribution This version of this document has been distributed to: Name Title / Job Responsibility Dan Doherty Director of Commissioning Sara Davies Head of Urgent Care - Primecare Carol Doggett Assistant Director – Integrated Care Provide Issue Date 2 Contents: 1. Provide Community Services ........................................................................................................................................................7 1.1 Provide Online Directory of Services ......................................................................................................................................................... 7 1.2 Central Point of Access (CPA) to Integrated Care Teams ........................................................................................................................ 7 Central Point of Access Service Description & Contacts .................................................................................................................................. 7 Community Nursing & Complex Case Management ........................................................................................................................................ 9 District Nurse Palliative Care .......................................................................................................................................................................... 10 Community Occupational Therapy and Physiotherapy ................................................................................................................................... 11 Unscheduled Therapy Domiciliary Service ..................................................................................................................................................... 12 List of Central Point of Access Contact Numbers by GP Practice .................................................................................................................. 14 1.3 Community Access Services .................................................................................................................................................................... 19 Assessment and Rehabilitation Unit (ARU) - Maldon ..................................................................................................................................... 19 Rapid Assessment Unit (Admissions Avoidance) ........................................................................................................................................... 19 1.4 Care Home Support Services .................................................................................................................................................................... 21 Care Home Specialist Teams - Braintree/Witham and Halstead .................................................................................................................... 21 Care Home Services - Chelmsford Maldon and Dengie - Patients2People.................................................................................................... 22 1.5 Condition Specific Community Services - Provide ................................................................................................................................. 23 Community Cardiac Service ........................................................................................................................................................................... 23 Community Respiratory Service – Mid Essex ................................................................................................................................................. 24 Continence Advisory Service .......................................................................................................................................................................... 26 Coronary Heart Disease Specialist Nurses .................................................................................................................................................... 27 Diabetes – Adult Community Service ............................................................................................................................................................. 27 The Jennifer Neale Lymphoedema Unit ......................................................................................................................................................... 29 Parkinson’s Disease Service .......................................................................................................................................................................... 30 Podiatry Service .............................................................................................................................................................................................. 31 Speech and Language Therapy – Adult ......................................................................................................................................................... 32 Tissue Viability & Community Varicose Vein .................................................................................................................................................. 33 1.6 Equipment and Wheelchair Services - Provide ....................................................................................................................................... 34 Community Equipment Service ...................................................................................................................................................................... 34 3 Wheelchair Service Mid Essex ....................................................................................................................................................................... 35 1.7 Health Improvement Team - Provide ........................................................................................................................................................ 36 Community Activities ...................................................................................................................................................................................... 37 Expert Patient Programme ............................................................................................................................................................................. 38 Falls Prevention .............................................................................................................................................................................................. 39 Health Trainer Service .................................................................................................................................................................................... 40 Smoking Support Service ............................................................................................................................................................................... 40 Training Opportunities and Resources ........................................................................................................................................................... 42 Working Well Mid Essex ................................................................................................................................................................................. 42 1.8 Sexual Health Services - Provide .............................................................................................................................................................. 43 Community Sexual Health Services ............................................................................................................................................................... 43 Sexual Health Clinic Opening Times .............................................................................................................................................................. 44 HIV/Aids Clinical Nurse Specialist (CNS) ....................................................................................................................................................... 45 2. Adult Social Care ....................................................................................................................................................................46 2.1 Adult Social Care – Social Care Direct ..................................................................................................................................................... 46 2.2 Adult Social Care – Useful Links ............................................................................................................................................................. 47 Essex County Council - Easy Guide to Services ............................................................................................................................................ 47 Care Services Directories ............................................................................................................................................................................... 47 Carers Support ............................................................................................................................................................................................... 48 Community Groups/Voluntary Services Directories ........................................................................................................................................ 48 Older Adults Support ...................................................................................................................................................................................... 49 Housing Support Services .............................................................................................................................................................................. 50 3. Reablement Services................................................................................................................................................................50 3.1 3.2 3.3 4. Integrated Reablement Service – Essex Cares ................................................................................................................................... 51 Rapid Response – formerly Crisis Response – Essex Cares............................................................................................................ 52 Home from Hospital – The Dengie Project Trust ................................................................................................................................ 53 Well Being Centres – Essex Cares.......................................................................................................................................54 4.1 Well Being Centres for Learning Disabilities ...................................................................................................................................... 54 Braintree Wellbeing and Activity Centre ......................................................................................................................................................... 55 Chapter House Wellbeing and Activity Centre (Maldon) ................................................................................................................................ 55 4 Chelmsford Wellbeing and Activity Centre ..................................................................................................................................................... 56 Halstead Wellbeing and Activity Centre .......................................................................................................................................................... 57 Newland Street Drop In (Witham) ................................................................................................................................................................... 58 4.2 Well Being Centres for Older Adults ................................................................................................................................................... 58 Highfields Wellbeing and Activity Centre (Chelmsford) .................................................................................................................................. 58 Charles Dickens Wellbeing and Activity Centre (Chelmsford) ........................................................................................................................ 59 Rohan Court Wellbeing and Activity Centre (South Woodham) ..................................................................................................................... 60 4.3 5. Sensory Service ..................................................................................................................................................................................... 61 Mental Health Teams .................................................................................................................................................................61 5.1 Crisis Resolution and Home Treatment team .......................................................................................................................................... 61 5.2 Older Adult Community Mental Health Teams ........................................................................................................................................ 62 Older Adult Community Mental Health Team – Braintree & Witham .............................................................................................................. 62 Older Adult Community Mental Health Team - Chelmsford & Maldon............................................................................................................ 64 Older Adult Community Mental Health Team – Colchester – for residents of Colne Valley ........................................................................... 65 Day Unit for Older Adults - Amethyst Day Hospital ........................................................................................................................................ 66 5.3 Community Mental Health Teams ............................................................................................................................................................. 67 Braintree and Witham Community Mental Health Team ................................................................................................................................ 67 Chelmsford Community Mental Health Team ................................................................................................................................................. 68 Halstead Community Mental Health Team ..................................................................................................................................................... 68 Maldon Community Mental Health Team ....................................................................................................................................................... 69 Mental Health Community Team for Armed Forces Veterans (Colchester).................................................................................................... 70 5.4 Other Mental Health Services .................................................................................................................................................................... 71 Drug and Alcohol Team – Mid Essex (Changes) ............................................................................................................................................ 71 Early Intervention in Psychosis (EIP) Service – CENTRAL ............................................................................................................................ 71 Memory Assessment and Support Service ..................................................................................................................................................... 72 Psychological Therapy Services (Spectrum, C&E Centre) ............................................................................................................................. 73 Recovery Hub and College ............................................................................................................................................................................. 73 6. Pharmacies ...................................................................................................................................................................................75 6.1 Community Pharmacies in Mid Essex ................................................................................................................................................. 75 5 Community Pharmacies Additional Services .................................................................................................................................................. 76 6.2 Palliative Care Pharmacies in Mid Essex ............................................................................................................................................ 77 Palliative Care Pharmacies Information .......................................................................................................................................................... 79 Palliative Care Pharmacy Drug List ................................................................................................................................................................ 79 7. Community Hospitals/Community Beds .................................................................................................................................81 St Peters Hospital – Provide ........................................................................................................................................................................... 82 Braintree Community Hospital - Provide ......................................................................................................................................................... 82 Halstead Community Hospital - Provide ......................................................................................................................................................... 82 Essex County Hospital - Colchester Hospital University Foundation Trust .................................................................................................... 82 8. 9. Non Emergency Patient Transport Services (PTS) .................................................................................................................83 Acute Hospitals..........................................................................................................................................................................84 Broomfield Hospital (MEHT) ........................................................................................................................................................................... 84 Colchester General Hospital (CHUFT) ........................................................................................................................................................... 84 10. Hospices .................................................................................................................................................................................85 Farleigh Hospice ............................................................................................................................................................................................. 85 St Helena Hospice .......................................................................................................................................................................................... 85 10.1 11. 12. 13. End of Life Rapid Response (Service to go live Sept 14) .................................................................................................................. 85 Out of Hours ...........................................................................................................................................................................86 Walk In Centre ........................................................................................................................................................................87 Reference Numbers................................................................................................................................................................87 13.1 GP in Hours ........................................................................................................................................................................................ 87 13.2 Outpatients referrals through Central Referral Service (CRS) ............................................................................................................. 92 13.3 Dental Practices ................................................................................................................................................................................... 93 13.4 Community Dental Services ................................................................................................................................................................. 95 13.5 Optometrists ......................................................................................................................................................................................... 95 6 1. Provide Community Services 1.1 Provide Online Directory of Services Please note: Provide will launch a fully revised interactive online version of their Directory of Service in September 2014. In addition to the currently available service information on their corporate website they will introduce a version specifically for and only accessible to those who commission and refer to their Services: Commissioners, GPs etc. (Customers). This Customer Directory contains not only detailed information of the Services but also gives information on waiting times and performance (where reported), referral forms and other documentation such as patient information leaflets. This content will only be available to registered users, registration requests and further details can be found on the Provide website after 1st September 2014: www.provide.org.uk/for-customers/ If you have any questions or require further information please contact Provides Senior Key Account Manager: [email protected] 1.2 Central Point of Access (CPA) to Integrated Care Teams Central Point of Access Service Description & Contacts CPA Service Description Integrated Care Services can be accessed through one Central Point of Access (CPA) who will manage ICT referrals to Provide for patients registered with GPs in your geographical area. The CPA will be manned by Telephonists and supported by a named registered nurse contact, virtually. The named registered nurse will be available to resolve clinical queries to enable appropriate and safer allocation of response times. Depending on urgency service users can be seen within 24 hours. The Central Point of Access also acts as a central contact point for patients and their family. Integrated Care Team Services: Community Nursing (& Complex Case Management) 7 - Nursing care and advice for patients who are suitable for home care and treatment. Complex case management for patients with long-term conditions and for frail elderly patients who require extended support to keep them safe at home. District Nursing and Admission Avoidance Nursing District Nurse Liaison – Helping patients transfer back home from hospital or hospice. District Nurse Palliative Care – Provide support and advice for those with a life-limiting illness. Domiciliary Phlebotomy Community Matrons Therapy Contact Numbers: You can access the Integrated Care Services in the community either by telephone, SystemOne. · Chelmsford Telephone - 0300 003 1902 fax - 01245 397784 · Braintree or Witham Telephone - 0300 003 2120 fax - 0300 003 2104 · Maldon and Dengie area Telephone - 0300 003 2150 fax - 0300 003 1194 · Halstead and Earls Colne Telephone - 01787 291022 fax - 01787 291002 Referral Criteria: For service users aged over 18 years old who live in Mid Essex who are registered with a GP in that area. The Central Point of Access will handle referrals from primary care, secondary care and other health and social care professionals. These referrals are for patients presenting with a healthcare need that can be appropriately and safely managed by the Integrated Care Service. All referrals should be made to the Central Point of Access using the attached generic Referral Form. CPA Referral Form ICT Services Link to Generic Referral form: http://www.midessexccg.nhs.uk/gp-zone/referral-forms-and-pathways Operating Times: Any referrals sent to the CPA out of operational hours will not be picked up until the next working day. ________________________________________________________________________________________________________ 8 Community Nursing & Complex Case Management Area Covered: Adults registered with a GP in the NHS Mid Essex area. Service Description The service provides a nursing service for those who for reasons of acute or chronic illness are unable to leave their home by domestic vehicle. The service can offer the following treatments: Rehabilitation – to restore independence or enable the carer to care independently. Time limit: three months Wound management – for trauma and chronic wounds Lower-leg care – venous, mixed, diabetic or arterial ulceration requiring assessment, dressing or monitoring Post-operative care – includes care of drains or wounds, constipation and pressure relief. Time limit: first six weeks post-surgery Administration of medication Treatment and monitoring of health problems – includes IV therapy. Time limit: six weeks Long-term support of chronic degenerative conditions (such as MS, paraplegia, dementia, CCF) – includes continence assessment, catheter care and bowel management Preventing health complications – includes flu vaccinations Terminal or palliative care – includes IV therapy Teaching self-care to patients and patients carers – includes administering injections, PIC lines, eye drops and dressings Avoiding unnecessary hospital admission through patient and carer education, symptom management, enrolment on to various health care programmes, adoption of Telehealth programmes to empower patients to self-manage their chronic conditions. Team Description: Our team includes qualified specialist practitioners, nurses and healthcare assistants. Exclusion criteria: People who live in Mid Essex but are not registered with a Mid Essex GP People under 18 years of age Provision of nursing tasks within nursing homes or other support which should be provided by the home Core primary care provision which is contained within the GP contract and remains the responsibility of Primary care. Referral Process Self-referral of referral by a healthcare professional. Referral form should be faxed to the contact details below. We will call the patient within 24 hours of referral to arrange a visit. If the referral is urgent, we’ll call the patient within four hours Service Location 9 Service Locations: St Peter’s Hospital in Maldon GP surgeries and clinics in Chelmsford, Halstead and Braintree. See below for contact details. Service Times: Home visits are made seven days a week between 8.30am and 10.30pm Contact: Community Nursing & Complex Case Management should be accessed via the Central Point of Access for Integrated Cares Teams on the numbers below: Contact Numbers: You can access the Integrated Care Services in the community either by telephone, Systole or Fax · Chelmsford Telephone - 0300 003 1902 fax - 01245 397784 · Braintree or Witham Telephone - 0300 003 2120 fax - 0300 003 2104 · Maldon and Dengie area Telephone - 0300 003 2150 fax - 0300 003 1194 · Halstead and Earls Colne Telephone - 01787 291022 fax - 01787 291002 Weblink: http://www.provide.org.uk/district-nursing/ ____________________________________________________________________________________________________________ District Nurse Palliative Care Area Covered: Adults registered with a GP in the NHS Mid Essex area or patients in a Mid Essex community hospital Service Description: The service helps patients, and their families, who have a life-limiting illness and are in the last stages of life. The service can provide: Training Ongoing support Advice Guidance This includes: Visiting the patient Liaising with other agencies to achieve the patient wishes Acting as a resource to the district nurse teams in aspects of palliative care Assistance with application of the End of Life Tools, such as the Preferred Priorities of Care documentation and the use of the Liverpool Care Pathway 10 Team Description: Our team includes two qualified district nurses with specialist palliative care skills Referral process: The patient can refer themselves or a relative, or be referred by any healthcare professional. Referrals can be made by phone or fax, using the contact details below We will contact you within two working days Opening Times: Office is open weekdays from 8am to 5pm. Contact: Moulsham Lodge Clinic Lilac Close Chelmsford Essex CM2 9NY Tel: 01245 449461/449459 Fax: 01245 397769 Weblink: http://www.provide.org.uk/district-nurse-palliative-care/ Community Occupational Therapy and Physiotherapy Area Covered: Adults registered with a GP in mid Essex Occupational Therapy Access Criteria: The patient requires rehabilitation with an Occupational Therapist to regain or improve independence with activities of daily living The patient requires therapy to manage or reduce the impact of impairment e.g. hand splinting, fatigue management The patient has a terminal illness and is not under the care of Farleigh hospice or eligible for their services (Farleigh hospice tel. No. 01245 457300) The patient requires short term loan of equipment* (6 months or less) to improve independence with activities of daily living *People who ONLY require either major adaptations to their home or long term provision of equipment should be referred to the social care Occupational Therapy team on 08456 037630 fax 08456 016230 Physiotherapy Access Criteria: The patient is housebound and unable to access outpatient therapy services, (but not due to transport issues) The patient has specific needs that necessitate that therapy would a) Be more appropriately provided at home e.g. mobility within the home environment, or b) The treatment outcomes would be compromised by travel into outpatient therapy (e.g. some stroke patients) 11 Referral Process: Referrals can be made by any health or social care professional Consent should be gained prior to referral Patients must meet one of the criteria in the above service descriptions If in doubt, please contact the team on: o 01376 554780 (Witham and Braintree referrals) o 01787 291025 (Halstead and Colne Valley referrals) Contact: Please complete the Community Therapy referral form and send by fax to the relevant Community Therapy team Community Therapy Team Halstead Hospital St Peters Hospital Hedingham Road Spital Road HALSTEAD Maldon Essex CM9 6RG CO9 2DL Tel: 01621 727240 Tel: 01787 291025 Fax: 01621 727243 Fax: 01787 291023 Weblink: http://www.provide.org.uk/physio/ Community Therapy Team Braintree Community Hospital Chadwick Drive Braintree CM7 2AL Tel: 01376 555924 Fax: 01376 555944 Unscheduled Therapy Domiciliary Service Area Covered: Adults who are registered with a GP in the NHS Mid Essex area Service Description: The service therapists diagnose and treat health-related conditions which limit the patients ability to move and perform everyday activities The service offers specific purposeful activities, exercise and advice to help the patient with independence, mobility, pain management and living a healthy lifestyle The service offers occupational therapy if the patient: Need rehabilitation to regain or improve independence with everyday activities Need therapy to manage or reduce the impact of impairment, such as hand splinting or fatigue management Have been diagnosed with a terminal illness and aren’t already under the care of a hospice Need short-term loan of equipment (six months or less) to improve independence with everyday activities The service offers physiotherapy if the patient: 12 Are housebound and unable to access outpatient physiotherapy services, but not because of transport issues Have specific needs which mean therapy would be more appropriately provided at home, such as some stroke patients Our team includes occupational therapists, physiotherapists and therapy assistants Exclusion Criteria: Patients requiring either major adaptation to their home or long-term provision of equipment who should be referred to the social-care occupational therapy team Referral process: The patient can be referred by any health or social-care professional by fax or post. Copies of our referral forms can be obtained by calling us on the number below The patient will be seen within 2 days to 18 weeks, depending on urgency Open Times: Weekdays from 8.30am to 4.30pm - Clinics at three hospitals (see contact details). Contact: Halstead Hospital Halstead Hospital, Hedingham Road, Halstead, Essex CO9 2DL Call: 01787 273145 Fax: 01787 273148 St Peter’s Hospital St Peter’s Hospital, Spital Road, Maldon, Essex CM9 6EG Tel: 01621 727240 Fax: 01621 727246 Braintree Community Hospital Braintree Community Hospital, Chadwick Drive, Braintree Essex, CM7 2AL Tel: 01376 555924 Fax: 01376 555944 Weblink: http://www.provide.org.uk/unscheduled-therapy-domiciliary-service/ 13 List of Central Point of Access Contact Numbers by GP Practice Geographical Zone GP Practices Braintree (Braintree & Witham teams) Blandford House Braintree (Braintree & Witham teams) Blyths Meadow Surgery Braintree (Braintree & Witham teams) Collingwood Road Braintree (Braintree & Witham teams) Douglas Grove Braintree (Braintree & Witham teams) Fern House Surgery Braintree (Braintree & Witham teams) Freshwell Health Centre Braintree (Braintree & Witham teams) Great Notley Braintree (Braintree & Witham teams) Little Waltham Braintree (Braintree & Witham teams) Mount Chambers Braintree (Braintree & Witham teams) Silver End Surgery CPA contact No. 0300 003 2120 CPA fax No. 0300 003 2104 0300 003 2120 0300 003 2104 0300 003 2120 0300 003 2104 0300 003 2120 0300 003 2104 0300 003 2120 0300 003 2104 0300 003 2120 0300 003 2104 0300 003 2120 0300 003 2104 0300 003 2120 0300 003 2104 0300 003 2120 0300 003 2104 0300 003 2120 0300 003 2104 Mace Avenue, Braintree, CM7 2LD Telephone – 01376 347100 Trinovantian Way, Braintree, CM7 3JN Telephone – 01376 552508 The Surgery, Collingwood Road, Witham, CM8 2DZ Telephone – 01376 502264 The Surgery, Douglas Grove, Witham, CM8 1TE Telephone – 01376 512827 125-129 Newland Street, Witham, CM8 1BH Telephone – 01376 502108 Wethersfield Road, Finchingfield, CM7 4BQ Telephone – 01376 810328 The Surgery, Notley Green, Great Notley, Braintree CM7 8US Telephone – 01376 341411 The Surgery, 30 Brook Hill, Little Waltham CM3 3LL Telephone – 01245 360253 92 Coggeshall Road, Braintree, CM7 9BY Telephone – 01376 553415 Broadway, Silver End, Witham, CM8 3RQ Telephone – 01376 583387 14 Geographical Zone GP Practices Braintree (Braintree & Witham teams) St Lawrence Medical Practice CPA contact No. 0300 003 2120 CPA fax No. 0300 003 2104 Braintree (Braintree & Witham teams) Witham Health Centre 0300 003 2120 0300 003 2104 Chelmsford (EGPC & Chelmsford teams) Baddow Village Surgery 0300 003 1902 01245 397784 Chelmsford (EGPC & Chelmsford teams) Beauchamp House Surgery 0300 003 1902 01245 397784 Chelmsford (EGPC & Chelmsford teams) Chelmer Village Surgery 0300 003 1902 01245 397784 Chelmsford (EGPC & Chelmsford teams) Danbury Medical Centre 0300 003 1902 01245 397784 Chelmsford (EGPC & Chelmsford teams) Dickens Place Surgery 0300 003 1902 01245 397784 Dickens Place, Chelmsford CM1 4UU Telephone – 01245 442628 Hatfield Peveral Surgery Sidney House, Strutt Close, Hatfield Peveral, Chelmsford CM3 2HB Telephone – 01245 380324 0300 003 1902 01245 397784 Chelmsford (EGPC & Chelmsford teams) Humber Road 0300 003 1902 01245 397784 Chelmsford (EGPC & Chelmsford teams) Galleywood Medical Centre 0300 003 1902 01245 397784 Bekeswell Place, Bernard Road, Galleywood CM2 8SP Telephone – 01245 478040 The Laurels Surgery Juniper Road, Boreham, CM3 3DX Telephone – 01245 467364 0300 003 1902 01245 397784 Chelmsford (EGPC & Chelmsford teams) Chelmsford (EGPC & Chelmsford teams) 4 Bocking End, Braintree, CM7 9AA Telephone – 01376 552474 4 Mayland Road, Witham, CM8 2UX Telephone – 01376 302747 Longmead Avenue, Great Baddow, Chelmsford CM2 7EZ Telephone – 01245 473251 37 Baddow Road, Chelmsford CM2 OBD Telephone – 01245 162255 Ashton Place, Chelmer Village, Chelmsford CM2 6ST Telephone – 01245 467759 Eves Corner, Danbury, CM3 4QA Telephone – 01245 221777 The Surgery, Humber Road, Chelmsford CM1 7PE Telephone – 0844 387 8777 15 Geographical Zone GP Practices Chelmsford (EGPC & Chelmsford teams) Melbourne House Surgery Chelmsford (EGPC & Chelmsford teams) Chelmsford (EGPC & Chelmsford teams) 12 Napier Court, Queensland Crescent, Chelmsford CM1 2ED Telephone – 01245 354357 Moulsham Lodge Surgery 158 Gloucester Avenue, Chelmsford CM2 9LG Telephone - 01245 353182 Mountbatten House Surgery 12 Montgomery Close, North Springfield, Chelmsford CM1 5FF Telephone – 01245 467750 CPA contact No. 0300 003 1902 CPA fax No. 01245 397784 0300 003 1902 01245 397784 0300 003 1902 01245 397784 0300 003 1902 01245 397784 0300 003 1902 01245 397784 Chelmsford (EGPC & Chelmsford teams) North Chelmsford NHS Centre Chelmsford (EGPC & Chelmsford teams) Rivermead Gate Medical Centre Chelmsford (EGPC & Chelmsford teams) Stock Surgery 0300 003 1902 01245 397784 Common Road, Stock CM4 9NF Telephone – 0870 111 4659 Sutherland Lodge Surgery 115 Baddow Road, Chelmsford, CM2 7PY Telephone – 01245 351351 0300 003 1902 01245 397784 Chelmsford (EGPC & Chelmsford teams) Tennyson House Surgery 0300 003 1902 01245 397784 Chelmsford (EGPC & Chelmsford teams) Whitley House Surgery 0300 003 1902 01245 397784 0300 003 1902 01245 397784 0300 003 1902 01245 397784 Chelmsford (EGPC & Chelmsford teams) Chelmsford (EGPC & Chelmsford teams) Chelmsford (EGPC & Chelmsford teams) Springfield, Chelmsford, CM2 5EF Telephone – 0300 123 3366 123 Rectory Lane, Chelmsford CM1 1TR Telephone – 01245 348688 20 Merlin Place, Chelmsford CM1 4JW Telephone – 01245 260459 Crompton Building, Writtle Road, Chelmsford CM1 3RW Telephone – 01245 347539 The Writtle Surgery 16a Lordship Road, Writtle CM1 3EH Telephone – 01245 421205 Wood Street Suregry 158 Wood Street, Chelmsford CM2 8BN 01245 354732 16 Geographical Zone GP Practices Chelmsford (EGPC & Chelmsford teams) Wyncroft Surgery 39 Maldon Road, Danbury CM3 4QL Telephone – 01245 225868 Halstead (Halstead & Earl’s Colne team) Castle Hedingham Surgery Halstead (Halstead & Earl’s Colne team) The Castle Surgery Halstead (Halstead & Earl’s Colne team) Coggeshall Surgery Halstead (Halstead & Earl’s Colne team) Elizabeth Courtauld Surgery Halstead (Halstead & Earl’s Colne team) Hilton House Halstead (Halstead & Earl’s Colne team) Kelvedon Surgery Halstead (Halstead & Earl’s Colne team) Kelvedon & Feering Health Centre Halstead (Halstead & Earl’s Colne team) The Pump House Surgery Maldon (Maldon & Dengie Teams) Blackwater Medical Centre Maldon (Maldon & Dengie Teams) Brickfields Surgery CPA contact No. 0300 003 1902 CPA fax No. 01245 397784 01787 291 022 01787 291 002 01787 291 022 01787 291 002 01787 291 022 01787 291 002 01787 291 022 01787 291 002 01787 291 022 01787 291 002 01787 291 022 01787 291 002 01787 291 022 01787 291 002 01787 291 022 01787 291 002 0300 003 2150 0300 003 1194 0300 003 2150 0300 003 1194 10A Falcon Square, Castle Hedingham, CO9 3BY Telephone – 01787 461465 10 Falcon Square, Castle Hedingham, C09 3BY Telephone – 01787 461465/237212 Stoneham Street, Coggeshall, CO6 1UH Telephone – 01376 561242 Factory Lane West, Halstead, CO9 1EX Telephone – 01787 475944 77 Swan Street, Sible Hedingham, C09 3HT Telephone – 01787 460612 Brimpton House, 59 High Street, Kelvedon CO5 9AE Telephone – 01376 574560 46 High Street, Kelvedon, CO5 9AG Telephone – 01376 572906 Nonancourt Way, Earls Colne, Colchester, C06 2SW Telephone – 01787 222022 The Surgery, Princes Road, Maldon CM9 5DS Telephone – 01621 876760 Brickfields Road, South Woodham Ferrers, CM3 5JX Telephone – 01245 328855 17 Geographical Zone GP Practices Maldon (Maldon & Dengie Teams) The Burnham Surgery CPA contact No. 0300 003 2150 CPA fax No. 0300 003 1194 Maldon (Maldon & Dengie Teams) Greenwood Surgery 0300 003 2150 0300 003 1194 Maldon (Maldon & Dengie Teams) Kingsway Surgery 0300 003 2150 0300 003 1194 42 Kingsway, South Woodham Ferrers, CM3 5QH Telephone – 01245 328040 Longfield Medical Centre Princes Road, Maldon, CM9 5DF Telephone – 01621 876433 0300 003 2150 0300 003 1194 Maldon (Maldon & Dengie Teams) Maylandsea Medical Centre 0300 003 2150 0300 003 1194 Maldon (Maldon & Dengie Teams) The Practice 0300 003 2150 0300 003 1194 Maldon (Maldon & Dengie Teams)) Tillingham Medical Centre 0300 003 2150 0300 003 1194 Maldon (Maldon & Dengie Teams) Tollesbury Surgery 0300 003 2150 0300 003 1194 Maldon (Maldon & Dengie Teams) Trinity Medical Centre 0300 003 2150 0300 003 1194 Maldon (Maldon & Dengie Teams) William Fisher Medical Centre 0300 003 2150 0300 003 1194 Maldon (Maldon & Dengie Teams) Foundry Lane, Burnham, CM0 8SJ Tylers Ride, South Woodham Ferrers, CM3 5XD Telephone – 01245 426898 Maylandsea, CM3 6AH Telephone – 01621 742233 Tylers Ride, South Woodham Ferrers, CM3 5XD Telephone – 01245 322433 South Street, Tillingham, CM0 7TH Telephone – 01621 778383 25 High Street, Tollesbury, CM9 8RG Telephone – 01621 869204 1 The Drive, Mayland, CM3 6AB Telephone – 01621 745400 High Street, Southminster CM0 7AY Telephone – 01621 772360 _____________________________________________________________________________________________________ 18 1.3 Community Access Services Assessment and Rehabilitation Unit (ARU) - Maldon Service Description: Assessments and diagnostic tests to either discharge patient with a care package or admit them to an inpatient bed. Day-treatment service for patients receiving blood transfusions and Intravenous medications. One-stop anticoagulation clinic. Team Description: Nurse led service and supported by agency doctor three times a week. Referral Criteria/Process: Adults (18 years or above) who are registered with a GP in the NHS Mid Essex area. The service user can be referred by any healthcare professional. Referral to be faxed. All appointments must be booked. Opening Hours: Weekdays from 8.30am until 4.30pm. Contact St Peter’s Hospital, Spital Road, Maldon, Essex CM9 6EG Tel: 01621 725326 Fax: 01621 725367 Weblink: http://www.provide.org.uk/assessment-and-rehabilitation-unit/ Rapid Assessment Unit (Admissions Avoidance) Area Covered: Patients Registered with a GP in Mid Essex Service Description The service assesses any symptoms or problems caused by falls, infections, possible below knee DVT and mobility. If necessary they can: Do blood tests, x-rays, ultrasounds and ECGs 19 Provide transport in our non-emergency ambulance Do follow-up assessments Provide aids, such as raised toilet seats and walking frames The service is not a walk-in clinic. Appointments are arranged once a referral is received. All assessments are carried out on either the same or next day of referral. Investigations for blood tests, x-rays and ECGs can be performed on the day within the department. Team Description: The team includes registered nurses, physiotherapists, occupational therapists and healthcare support workers, and is supported by a team of GPs and Care of the Elderly Consultant. Referral Criteria Adults (over 18 years) within NHS Mid Essex with a known health condition Inclusion Criteria: Immobility Confusional states Falls Dehydration Incontinence Heart/Respiratory failure (not acute SOB) Asthma Infections-Chest, urine or cellulitis (ERON stage 1& 2) Joint Pains Diabetic conditions – unstable blood sugars Suspected below the knee DVTs (see exclusion criteria) Haematology and methyl-prednisalone infusion patient Exclusion Criteria The service are unable to assess acutely ill patients, such as those with a suspected heart attack, stroke, acute abdominal pain, broken bones or fractures. Or anyone requiring mental health assessment. Myocardial Infraction CVA including TIAs Trauma including suspected fractured neck of femur Patients who are medically unstable Patients with low bp, increased pulse, low blood gases, or decreased levels consciousness Patients who are fitting Severe unexplained abdominal pain Persistent back pain- not associated with movement 20 Ischemic limbs Renal colic Patients needing palliative care. Referral Process: The patient must be referred by a healthcare professional who should call and then fax a referral letter directly to us. Opening Times: weekdays from 8.30am to 6.30pm (except bank holidays). Contact: Braintree Community Hospital, Chadwick Drive, Rayne Road, Braintree. Tel: 01376 555921/555915 Fax: 01245 397753 Weblink: http://www.provide.org.uk/rapid-assessment-unit-rau-admissions-avoidance/ ___________________________________________________________________________________________________ 1.4 Care Home Support Services Care Home Specialist Teams - Braintree/Witham and Halstead Area Covered: Patients registered with a GP practice residing in one of the the following homes in Braintree and Witham Braintree: Aspen Grange Kilkee Lodge Millard House Larchwood Witham Parkview Valentine Boars Tye Patients registered with a GP practice residing in a care home in Halstead and Colne Valley 21 Service Description: Nurse led specialist service providing holistic assessment and support for Adults residing in care homes who are at risk of avoidable admission or readmission to acute services within Mid Essex. The team will see and review patients who present with: Sudden deterioration/ change in their condition Unexplained symptoms Falls Delirium Mental health problems End of life needs Minor trauma Team Description: 4 Nurse Specialists Service Hours: 08.30 – 16.30 Monday to Friday (excluding Bank Holidays) Referral Criteria: Referrals are accepted from all health care professionals. Contact: Halstead and Colne Valley Tel: 01787 291022 Fax: 01787 291002 Care Home Services - Chelmsford Maldon and Dengie - Patients2People Area Covered: Patients registered with GP practice residing in a care home in Chelmsford, Maldon and Dengie Service Description: Nurse led specialist service providing holistic assessment and support for Adults residing in care homes who are at risk of avoidable admission or readmission to acute services within Mid Essex. The team will see and review patients who present with: Sudden deterioration/ change in their condition Unexplained symptoms Falls 22 Delirium Mental health problems End of life needs Minor trauma Referral Criteria: Referrals are accepted from all health care professionals. Service Hours: Core hours 08.00 - 18.30. On call 24/7 for call outs and advice Contact: 07970 467150 1.5 Condition Specific Community Services - Provide Community Cardiac Service Area Covered: Anyone living in the NHS Mid Essex area Service Description: Service treats patients with a diagnosis of heart failure. The service can offer the patient: • Clinic and home visits to assess and educate, and optimise use medication • Inpatient hospital visits to assess before discharge • SOS response - If patient becomes unwell, call us and we’ll come out to assess to help prevent patient from having to go to hospital • Cardiac rehabilitation: a ten-week course of exercise based on patient’s ability. Service will give information about patient’s condition and how best to manage it Treatments and procedures included in care: • Clinical assessment which includes blood pressure and pulse oxygen saturation • ECG • 24-hour ambulatory blood pressure monitoring • Blood taking (venepuncture) • 24-hour ECG (heart monitoring) • Optimising your medication appropriate to your condition 23 Team Description: Specialist nurses, healthcare assistants and GPs with special interests. Physiotherapy is also available if required. Referral process: Referrals by fax or email from any healthcare professional. Appointments must be booked. Clinic Locations: Broomfield Hospital Chelmsford Halstead Hospital Outpatients Halstead Braintree Community Hospital Braintree St Peter’s Hospital Maldon Service also make home and hospital visits if necessary Opening times: Varies with location - weekdays between 9am to 5pm. Contact: Tel: 01245 318886 Fax: 01245 397756 Email (referrals only): [email protected] Weblink: http://www.provide.org.uk/community-cardiac-services/ Community Respiratory Service – Mid Essex Area Covered: All patients registered with a GP in the NHS Mid Essex area Service Description: Service providing care and support to people with: Chronic obstructive pulmonary disease (COPD), such as chronic bronchitis and emphysema Bronchiectasis Hyperventilation syndrome Dysfunctional breathing Pulmonary fibrosis Chronic asthma 24 Some patients awaiting a lung transplant Service can offer the following treatments: A self-management programme: for patients with pulmonary disease A rapid response: same-day visits on weekdays to patients whose condition deteriorates. The aim is to provide treatment at home to avoid the need to go to hospital Oxygen therapy assessment Pulmonary rehabilitation: which includes an exercise programme, education and nutrition advice to help improve the independence of people with lung disease Palliative care Telehealth service: includes a self-monitoring system which checks your blood pressure, oxygen saturations and changes to your breathing pattern We are not able to treat patients with acute asthma or lung cancer. Team Description: Team includes respiratory and oxygen assessment nurses, physiotherapists, healthcare support workers and admin staff. Service works closely with various other healthcare professionals, such as GPs, respiratory consultants, hospital and community teams. Referral Criteria: Adults Only (18 and over) Referrals received by any healthcare professional (by Fax) or self-referrer if previously treated (by Tel) Clinics are provided at: Broomfield Hospital, Chelmsford Braintree Community Hospital St Peter’s Hospital, Maldon Home visits Service Times: 9am until 5pm (including bank holidays) Contact: Office in Broomfield Hospital, Chelmsford Tel: 01245 318884 or 318869 Fax: 01245 318861 Email: [email protected] or [email protected] Weblink: http://www.provide.org.uk/community-respiratory-service-mid-essex/ 25 Continence Advisory Service Area covered: Adults registered with a GP in the NHS Mid Essex area. Service Description: The service treats or supports: Urinary and faecal problems/incontinence Pelvic floor problems, including electrical stimulation treatment Teaching and management of intermittent self-catheterisation Selection and supply of continence products, in cases where specific criteria is met Long-term management of incontinence Education for carers and professionals Service is not able to treat people with indwelling urinary catheters. Team Description: Includes a clinical nurse specialist, continence adviser, continence nurses, associate practitioner and healthcare support workers. Referral process: Patient can self-refer directly by telephone Patients can be referred by any healthcare professional by fax or post. Opening Times: Weekdays 8.30am and 5pm. Locations: Clinics based in Chelmsford, Braintree, Witham, Maldon, South Woodham Ferrers and Halstead Some clinics have early morning or late clinic appointments. Home visits are available only if the patient is unable attend the clinics. Contact: Services based in Chelmsford, Braintree and Maldon, and open Weekdays 9am-2pm Tel: 01621 727211 Fax: 01245 397763 Weblink: http://www.provide.org.uk/continence-advisory-service/ _________________________________________________________________________________________________________ 26 Coronary Heart Disease Specialist Nurses Area Covered: Patients registered with a GP in the NHS Mid Essex area Service Description: The coronary heart disease nurses can help patient’s manage their angina if they have been prescribed medical treatment only. The service is not able to see patient’s if they have been earmarked for further intervention. The service will visit patients at home (within 2 weeks of referral) and show them what they can do to help themselves, such as: Regular-paced exercise, such as walking, swimming and cycling Relaxation and breathing exercises For the following 12 weeks our nurses will encourage and support the patient’s by phone. Referral Criteria: Patient’s must have a confirmed diagnosis of angina. Patient must be willing and able to do some exercise. Referrals from any healthcare professional by fax, letter or telephone. Contact: Baddow Village Surgery Longmead Avenue Great Baddow Chelmsford Essex CM2 7EZ Tel: 01245 243485 Fax: 01245 243489 Weblink: http://www.provide.org.uk/coronary-heart-disease-specialist-nurses/ ____________________________________________________________________________________ Diabetes – Adult Community Service Area Covered: Adults (18 and over) who are registered with a GP in the NHS Mid Essex area Service Description The Service provides step-up care for people with Type 2 diabetes and some patients with Type 1 diabetes. The service offers a One-StopShop model providing: Glycaemic intensification 27 Insulin conversion either in a group or one-to-one depending on patient choice Structured group education via the CREDIT education programme, or “one- to-one” if preferred by the patient Telephone support and advice to support clinical activity Telephone support and advice for other primary care colleagues, district nurses and other community-based healthcare professionals as required Training for a variety of healthcare workers and residential-home staff Smooth transition and speedier discharge for those who have been in Mid Essex Hospital Trust (MEHT) hospitals and the Essex Cardiac Centre within agreed clinical pathways. The service are unable to undertake routine surveillance of diabetes. This remains the responsibility of your GP. For the first appointment, please ask the patient to bring: A urine sample A list of current medications Any records relating to your diabetes, such as home monitoring The service will see patient’s within 18 weeks of referral. The service aims to discharge you back to the GP once the patient’s care package is complete or when the patient has achieved optimal control within the above ratios Exclusion Criteria: The service are not able to treat you if you are: Pregnant or need pre-conceptual counselling A newly diagnosed Type 1 patient Have two or more diabetes-related complications, such as renal disease or acute foot problems Need an insulin pump Team Description: The service are supported by the wider integrated team at our diabetes centre in Broomfield Hospital, Chelmsford. Our team includes GPs with special interest (GPWSI), diabetes specialist nurses, a dietitian and podiatry support. Referral process: Service users can self-refer or be referred by any healthcare professional. Opening Hours and Locations: Clinics in Maldon, Braintree, Witham, Halstead and Chelmsford Weekdays (excluding bank holidays) between 9am and 5pm. We offer home visits if you are unable to attend our clinics. Contact: Baddow Village Surgery in Chelmsford 28 Fax: 01245 243489 Tel: 01245 243480 (ext 1) Weblink: http://www.provide.org.uk/diabetes-adult-community-service/ __________________________________________________________________________________________________________________ The Jennifer Neale Lymphoedema Unit Area Covered: Adults registered with a GP in the NHS Mid Essex area Service Description: The service cares for adults with lymphoedema and chronic oedema The service can offer you the following treatments and support: Manual lymphatic drainage (MLD) Multi-layer lymphoedema bandaging (MLLB) Teach you how to do simple lymphatic drainage (SLD) and self bandaging Advice on compression clothes, such as socks, tights and stockings Advice on exercise and skin care Home visits provided by exception Referral process Referrals can be made (by fax) by any health professional. Healthcare professionals can request the form electronically from the lymphoedema unit by calling the number below Opening Times: The service is based in Maldon and is open at various times from Monday to Friday, 9am to 5pm. Contact: St. Peters Hospital, Spital Road, Maldon, Essex, CM9 6EG Tel: 01621 727250 Fax: 01621 727250 Weblink: http://www.provide.org.uk/lymphoedema-jennifer-neale-unit/ 29 Parkinson’s Disease Service Area Covered: Adults (aged 18 and above) registered with a GP in the NHS Mid Essex area Service Description Our nurse specialists can give patient’s information and support about their condition. We can also give the patient advice on: Medication review and management Treatment and access to other professionals, such as physiotherapists, occupational therapists, speech and language therapists, and dieticians Information about local services and support groups The service have a holistic approach to treating the symptoms of Parkinson’s and provide specialist assessment through the following stages of the disease: Diagnosis Maintenance Complex problems Palliative care The service can provide assessments at nursing and care homes in line with Trust policy and guidelines Referral Criteria/Process: Patients must have a confirmed medical diagnosis of Parkinson’s disease or Parkinsonian syndrome The patient can be referred by their GP or consultant by fax or letter. The patient will be assessed within two to six weeks of referral, depending on referral urgency Clinic Locations: St Peter’s Hospital, Maldon Braintree Community Hospital, Braintree Moulsham Lodge NHS Clinic, Chelmsford Opening Hours: Weekdays from 9am to 5pm Contact Service is based in St Peter’s Hospital in Maldon Tel: 01621 727802 (if no one is available please leave a message) Fax: 01621 727801 30 Email: [email protected] Weblink: http://www.provide.org.uk/parkinsons-disease/ The Parkinson’s Disease Society Nurse helpline can give you additional advice and support: 0808 800 0303 on weekdays between 9.30am and 9pm or Saturdays between 9.30am and 5.30pm Textphone/Minicom: 020 7963 9390 Email: [email protected] ________________________________________________________________________________________________________ Podiatry Service Area Covered: Patients registered with a GP in mid Essex. Service Description: NHS Podiatry (Chiropody) is for patients at high risk and is only available to people with a medical condition which adversely affects their feet. Patients with the following conditions are eligible for our service: Foot problems relating to: diabetes (intermediate and high risk only) Circulatory disorders Steroid/chemotherapy Warfarin therapy Neurological problems Rheumatoid arthritis Wounds, ulcers and any other acute condition such as inflamed/infected in-growing toenails. Referral Criteria/Process: Eligibility is not related to age. Please complete all sections of the podiatry referral form so that the patient’s treatment is not delayed. Referrals to be faxed. Contact: Podiatry Department Wren House Hedgerows Business Park Colchester Road 31 Springfield Chelmsford CM2 5PF Tel: 01245 318567 Fax: 01245 318575 E-mail: [email protected] Weblink: http://www.provide.org.uk/podiatry/ Speech and Language Therapy – Adult Area Covered: Adults (over 18) registered with a GP in Mid Essex with an acquired condition. Service Description: The service treats people with acquired voice, speech, language, communication and/or swallowing disorders and difficulties, such as: Stroke, traumatic brain injury, dementia, critical care, chest infection, aspiration pneumonia, dehydration and nutritional compromise, head and neck cancer, voice pathologies and end-of-life care. Long-term conditions, including neurological ones such as Parkinson’s disease, motor neurone disease and multiple sclerosis Associated speech and language pathologies, such as aphasia, dysphagia, dysarthria, dyspraxia, cognitive language processing difficulties and dysphonia The service are not able to treat people with developmental disorders which persist into adulthood. The service provide patient-centred, individualised packages of care according to need to inpatients, outpatients and patients in acute, intermediate and community care. The service offers a range of booked appointments, including individual appointments, group workshops and home visits Referral process: The service user can refer themselves or be referred by any healthcare professional by fax, post or telephone using the below contacts. All referrals made by phone should be followed up in writing The service user will be seen within 18 weeks of referral. Locations: Outpatient clinics at: Blandford Medical Centre, Braintree Area C452, Broomfield Hospital, Chelmsford St Peter’s Hospital, Maldon Inpatient care at: 32 Broomfield Hospital, Chelmsford St Peter’s Hospital, Maldon Braintree Community Hospital, Braintree Open Times: Sessions are run at various times on weekdays between 8:30am and 5pm. Contact: Adult Speech and Language Therapy, Therapy Services, St Peter's Hospital, Spital Road, Maldon, Essex CM9 6EG Tel: 01621 727259 Fax: 01621 727243 Weblink: http://www.provide.org.uk/speech-and-language-therapy-adult/ ________________________________________________________________________________________________________ Tissue Viability & Community Varicose Vein Area Covered: Anyone Registered with a GP in mid Essex Service Description: The services team of specialist nurses can assess, diagnose, treat and monitor people with the following problems: Leg or pressure ulcers Complex or non-healing wounds Varicose veins The service can offer the following: Vascular assessment using waveform Doppler A range of therapies for the promotion of wound healing, including the Versajet debridement system and topical negative pressure. We are not able to offer surgery for varicose veins but depending on individual circumstances we may refer you to the vascular surgeon. Children will be seen in collaboration with the paediatric community nursing team. Referral Process Patients can be referred by any healthcare professional, such as a GP, nurse or professional career. They can fax our referral form to the number below. Call us for copies of our referral forms 33 Patients can refer themselves if they are registered with the well-leg clinic. If the patient has been discharged they will require a new referral The patient will be sent an appointment date and time, which they will need to confirm. The patient should let us know about any additional needs. The service may be able to arrange transport if the patient is eligible The patient will be assessed and given a treatment plan within 18 weeks Appointments must be booked Locations: Clinics at St Peter’s Hospital in Maldon, We also visit homes, community hospitals, GP practices and Chelmsford prison We offer a limited service to private nursing care homes. We can give an initial assessment and plan of care for nursing home staff to follow, backed up by phone advice and one follow-up visit if needed Open Times: Weekdays between 9am and 5pm. Contact: Tissue Viability Centre St Peter’s Hospital Spital Road Maldon Essex CM9 6EG Fax/Tel: 01621 727 250 Email – [email protected] Weblink: http://www.provide.org.uk/tissue-viability-varicose-vein/ 1.6 Equipment and Wheelchair Services - Provide Community Equipment Service Area Covered: All patients registered with a GP in the NHS Mid Essex area. Service Description 34 The service loans equipment, such as toileting and bathing aids, hoists and pressure area care equipment, as well as minor adaptations, such as grab rails or chair raisers, to help with the patient’s health needs and enhance their independence. The service can also fast-track community equipment against the Social Care budget where the appropriate procedures have been followed and provision meets Social Care criteria, eligibility and FACS (Fair Access to Care Services) criteria. Referral process: Equipment requests from clinical staff (occupational therapists, physiotherapists and district nurses) following assessments. Opening Times: Weekdays from 8am until 4.30pm. Contact: Gainsborough Wing of Colchester General Hospital Tel: 01206 742230 or 742223 OOH Tel: 07775 857309 Fax: 01206 742549 Email: [email protected] [email protected] [email protected] Weblink: http://www.provide.org.uk/community-equipment-service/ Wheelchair Service Mid Essex Area Covered: Adults or children who are registered with a GP in the NHS Mid Essex area (excluding Halstead and the Colne Valley). Service Description Clinical needs assessment of patients with permanent disability which stops the walking Wheelchair provision including correct postural support seating. On-going review and wheelchair maintenance. Exclusion Criteria: Not able to treat temporary disability e.g. broken bones Referral process The patient can be referred by any healthcare professional. 35 The service will contact the patient within one week of referral to arrange an appointment. Open Times: Weekdays from 9am until 4pm. Closed at weekends and on bank holidays Contact: Mid Essex Wheelchair Service Wren House Hedgerows Business Park Colchester Road Chelmsford Essex CM2 5PF Tel: 01245 318560 Fax: 01245 318561 For repairs to your NHS wheelchair, contact our approved repairer, DGT Services, direct on 01245 468834 Weblink: http://www.provide.org.uk/wheelchair-service-mid-essex-17-04-12-13-15-live/ Northeast Wheelchair Service – covers Halstead Area Tel: 01206 518500 Fax: 01206 518508 1.7 Health Improvement Team - Provide The Health Improvement Team provide the following services: Community Activities – such as gardening and cooking schemes to improve health Expert Patient Programme – courses to encourage control of long-term health conditions Falls Prevention – advice, treatment and rehabilitation for adults who’ve previously fallen or are at risk Health Trainer Service – one-to-one support to improve health and well-being or manage a long-term condition Smoking Support Service - advice and support to help you stop smoking Training opportunities and resources – health improvement support and workshops for professionals and volunteers Working Well (Mid Essex) – healthy lifestyle programme for local businesses See individual heading for details about these individual services. Contact Health Improvement Team Colchester 36 900 the Crescent Colchester Business Park Essex CO4 9YQ Call: 01206 587241/242 Fax: 01206 587502 Email: [email protected] Community Activities Area Covered: Anyone registered at a Mid Essex GP practice. Service Description: We work in partnership with the statutory and voluntary sector to provide the following activities: Walking for health Exercise referral Gardening Physical activity Cookery courses Community café Leather workshops Referral Criteria/Process: The patient can refer themselves to the service, or be referred by any health- or social-care professional or voluntary body. Contact Community Activities Health Improvement Team Colchester 900 the Crescent Colchester Business Park CO4 9YQ Tel:01206 587241/242 Fax: 01206 587502 Email: [email protected] Weblink: http://www.provide.org.uk/community-activities/ 37 _________________________________________________________________________________________________ Expert Patient Programme Area Covered: Adults (18 years and above) living in the NHS Mid Essex area Service Description The service run programmes across Mid Essex for people with chronic conditions such as: Arthritis MS (multiple sclerosis) ME (myalgic encephalomyelitis) COPD (chronic obstructive pulmonary disease) Diabetes Asthma Parkinson’s Depression The service programmes teach new skills to help the patient manage their condition, and include: Challenging-pain workshops to help them understand what pain is and how to deal with it Looking-after-me courses for people who care for someone with a long-term condition or disability Team Description: Our programmes are run by fully qualified volunteers who have all benefited from the programmes they now run. Referral Process: Appointments must be booked. Patient’s must be registered before they are offered a place on the course. Contact: Health Improvement Team, Colchester, 900 the Crescent, Colchester Business Park, CO4 9YQ Call: 01206 587241/242 Fax: 01206 587502 Email: [email protected] Weblink: http://www.provide.org.uk/expert-patient-programme/ _________________________________________________________________________________________ 38 Falls Prevention Area Covered: Adults living in the mid Essex area Service Description The service helps prevent patient falls in the future reducing risk of serious injury, such as a fractured hip, and enabling patients to live independently for as long as possible. The service assesses the patient and decides whether they need: Treatment and advice from our team, including physiotherapy and occupational therapy A place in our falls prevention class. Falls prevention classes are run by postural stability instructors at 15 locations throughout the area including Chelmsford, Great Baddow, Maldon, Witham, Braintree, Halstead, South Woodham Ferrers and Burnham on crouch Classes are free, last one hour and run every week for 24 weeks Team Description: The service team includes a falls prevention physiotherapist, occupational therapist and adviser, supported by nurses and a doctor if required Referral process The service user can refer themselves or by a member of the family. Any healthcare or socialcare professional can refer into this service. Referrals to be sent by fax or post. Open Times: Service office open weekdays from 8.30am to 5pm. Contact Falls Prevention Team, 1 The Mulberries South Street Braintree Essex CM7 3FW Tel: 01376 551600 Fax: 01376 329305 Email: [email protected] Weblink: http://www.provide.org.uk/falls-prevention/ _____________________________________________________________________________________________________________ 39 Health Trainer Service Area Covered: Anyone registered at a Mid Essex GP practice. Service Description The service user can have a maximum of 9 sessions with a health trainer, either face-to-face or via email or telephone. The trainer can help the patient: Improve diet and/or physical activity Manage thier weight Increase self-esteem and self sufficiency Improve parenting skills Access local services The service can see patients in the community at a place and time convenient to them. Referral process The patient can refer themselves or be referred by any health or social-care professional or voluntary body Referrals to be sent by email or fax Confirmation of an appointment will be sent to the patient. Open Times: weekdays from 8.30am to 5pm Contact Health Improvement Team Colchester 900 the Crescent Colchester Business Park Essex CO4 9YQ Call: 01206 587241/242 Fax: 01206 587502 Email: [email protected] Weblink: http://www.provide.org.uk/falls-prevention/ __________________________________________________________________________________________________________________ Smoking Support Service Area Covered: Anyone living in the mid Essex area 40 Service Description: This service puts the patient in touch with a stop-smoking adviser who will support the patients attempts to quit for the first six to 12 weeks, on either a one-to-one or group basis during daytime or evening. The patient’s adviser may be a practice nurse, local pharmacist or an adviser direct from our Stop Smoking Support team. The patient’s adviser will tell the patient about all the treatments and medication available to help them quit, including nicotine replacement therapies (NRT) such as patches or tablets, such as Champix or Zyban. They can help the patient choose what’s right for them and make sure they are using it correctly Referral process The patient can refer themselves directly by calling the service direct on 0800 085 2113 (freephone). The patient can be referred by any healthcare professional phone or by faxing or posting a Stop Smoking Support Service referral form to the contact details below. Referral pads can be delivered to healthcare professionals on request Whichever method of referral is used, the service will need the patients name, date of birth, NHS number (if known) and a daytime contact telephone or mobile number to arrange an appointment. The service will contact the patient within two weeks of referral. The treatment can start within two to three weeks. Locations The service user has a choice between face-to-face and telephone clinics. Face to face Clinics are run in a variety of places in mid Essex such as such as leisure centres, churches and community centres at different times during the day and evening throughout the week Opening Hours: The services office is open Monday to Friday from 9am until 5pm Contact Health Improvement Team Colchester 900 the Crescent Colchester Business Park CO4 9YQ Tel:01206 587241/242 Fax: 01206 587502 Email: [email protected] Weblink: http://www.provide.org.uk/smoking-support-service/ Additional Info: The national NHS Stop Smoking Helpline is available from 7am to 11pm on 0800 1690 169 (freephone). ________________________________________________________________________________________________________ 41 Training Opportunities and Resources Area Covered: mid Essex Service Description The service provides training and resources programmes healthcare professionals and people interested in becoming volunteers which include: Brief Intervention for anybody who works with the public - to address clients’ needs with support and signpost people to relevant services RSPH Level 2 Award in Understanding Health Improvement - provides an introduction to the fundamentals of health and well being Resource Centre The resource centre in Maldon provide an extensive range of health promotion/healthy living leaflets, posters, teaching aids and other resources The training programme is delivered across Mid Essex. Resources: The resource centre is based at 900 the Crescent - Colchester, but resources can be ordered online: http://www.midessexresourcecentres.nhs.uk/HPAC/ Contact Health Improvement Team Colchester 900 the Crescent Colchester Business Park CO4 9YQ Tel: 01206 587241/242 Fax: 01206 587502 Email: [email protected] Weblink: http://www.provide.org.uk/training-opportunities-and-resources/ ____________________________________________________________________________________________________ Working Well Mid Essex Area Covered: Organisations registered in Mid Essex. Service Description Our programme can help employers to: 42 Improve productivity Reduce sickness absence Enhance employee engagement Improve corporate image within the community Employee benefits include: Free health checks Accredited training and support for Workplace Health Trainers Four staff health events On-site stop-smoking or health-trainer support The programme takes place within the workplace Service Access: Organisations can sign up to the scheme by contacting using the details below. Contact Health Improvement Team Colchester 900 the Crescent Colchester Business Park CO4 9YQ Tel: 01206 587241/242 Fax: 01206 587502 Email: [email protected] Weblink: http://www.provide.org.uk/working-well-mid-essex/ 1.8 Sexual Health Services - Provide Community Sexual Health Services Area Covered: Anyone living in the mid Essex NHS area. Service Description: Our specialist nurses, doctors and support staff, provide the following services at walk-in and appointment clinics: Contraception (including pills, injections, implants and condoms) 43 Sexually transmitted infection testing for Chlamydia, Gonorrhoea, HIV and Syphilis* Emergency contraception Chlamydia treatment Specialist clinic for Intrauterine Device/ System and contraceptive implant procedure • C-card Pregnancy testing and advice Cervical screening Referrals to other sexual health services, including termination of pregnancy referral Open access drop-in services at Mid Essex colleges (Chelmsford, Braintree and Writtle) *Our STI testing is suitable if the patient do not have symptoms, such as discharge, rashes, lumps or pain. If the patient does have any symptoms please call the Mid Essex Hospitals GUM service on 01245 315900. Referral process: Patients can self-refer and make an appointment or attend the walk in clinics in the below table. Contact: Community Sexual Health, 8 Collingwood Road, Witham, Essex CM8 2T Tel: 0300 003 1212 (Mon-Fri 9am-7pm) Fax: 0300 303 9958 Email [email protected] Weblink: http://www.provide.org.uk/sexual-health/ Results management team: 01376 302231 www.essexhealth.co.uk Sexual Health Clinic Opening Times CLINIC DAY OPENING TIMES Walk In Appointments Central Clinic (Chelmsford) Monday 3.30-5pm 6-9pm C&E Centre New London Road, Chelmsford CM2 0QH Thursday 3.30-5pm 6-9pm Tel: 01245 318640 during service times only Saturday 12-4pm 44 Crompton Clinic (Chelmsford) Friday 2.30-4.30pm Writtle Road Chelmsford CM1 3RW Tel: 01245 318518 during service times only Parkside Medical Centre (Chelmsford) Tuesday 6-8pm Melbourne Avenue Chelmsford CM1 2DY Tel: 01245 506282 during service times only Maldon Clinic Tuesday 3.30-5pm 6-9pm Wednesday 3.30-5pm 6-9pm Wednesday 3.30-5pm 8.45-11.45am Specialist clinic 6-8pm Thursday 3.30-5pm 6-9pm 3.30-5pm 6-9pm St Peters Hospital Spital Road, Maldon, CM9 6EG Tel: 01621 727328 during service times only Braintree Clinic St Michaels Day Hospital Rayne Road CM7 2QU Tel: 01376 560013 during service times only Burnham Clinic Thursday Crouch Road Burnham on Crouch CM0 8DX Tel: 01621 727600 during service times only South Woodham Ferrers Clinic Merchant Street South Woodham Ferrers CM3 5BF Tel: 01245 318300 during service times only Witham Clinic 4, Mayland Road Witham CM8 2UX Monday Tel: 01376 302740 during service times only _____________________________________________________________________________________________________ HIV/Aids Clinical Nurse Specialist (CNS) Area Covered: Anyone infected with, or affected by, HIV/AIDS and living in the mid Essex area, including family and carers as appropriate, regardless of age, disability, race, culture, religious belief, sexual orientation or income levels. Service Description The service can offer advice on all aspects of HIV infection, including: 45 HIV antibody screening Treatment for HIV infection Access to other services (such as benefits, housing and immigration). Training and education – for both the general public, and health and care agencies. The service cover issues such as basic HIV awareness, including transmission, infection control, attitudes and stigma, and more detailed courses covering specific treatment issues such as starting HIV therapy and reducing mother-to-child transmission The service deals sensitively with all service users, potential service users and their family, friends and advocates. Referral process/criteria: Patients can refer themselves by calling us on the number below or be referred by any healthcare professional using the contact details below. Usually appointments can be offered within 72 hours of contact. The patient must have a confirmed positive HIV antibody test before starting treatment for HIV Locations: The service will see people by appointment at our offices or other clinical environment, such as a hospital, community clinic or in your own home. Contact Community Sexual Health Central Essex Community Services 8 Collingwood Road Witham Essex CM8 2TT Tel: 01376 302246/530961 Fax: 01376 302256 Email: [email protected] Weblink: http://www.provide.org.uk/hivaids-clinical-nurse-specialist/ 2. Adult Social Care 2.1 Adult Social Care – Social Care Direct Phone Number: 0845 603 7630 46 Minicom (Text Phone): 0845 758 5592 Fax Number: 0845 601 6230 Email: [email protected] Website: http://www.essex.gov.uk/Health-Social-Care/Care-for-Adults/Pages/adult-social-care.aspx Contact: Adult Social Care Essex County Council County Hall Market Road Chelmsford CM1 1QH Eligibility for Adult Social Care in Essex: http://www.essex.gov.uk/Health-Social-Care/Care-for-Adults/Staying-Independent/Documents/Prioritising_need_factsheet.pdf On Line referral form: http://www.essex.gov.uk/Health-Social-Care/Care-for-Adults/signposting-form/Pages/Equipment.aspx 2.2 Adult Social Care – Useful Links Essex County Council - Easy Guide to Services Essex County Council site with easy links to areas of Health, Disability Services, Equipment Care, Being Healthy, Staying safe and Community Services. These services then further filter depending on needs or requirements. http://www.essex.gov.uk/Health-Social-Care/Care-for-Adults/Easy-Guide-Services/Pages/Default.aspx Care Services Directories Care Choices Provides information and advice about arranging care and support services. Includes Essex Care Service Directory (This is also available as a glossy booklet) http://www.carechoices.co.uk/region/Essex 47 Find Me Good Care Information on all types of care and support. http://www.findmegoodcare.co.uk/ My care Home Information Help and practical advice for self-funders (i.e patients who have more than £23,250 in savings). Information to help them remain living safely and independently in their own homes, including information on services that may not have to be funded. http://www.myhomecareservices.co.uk/ My Home Life Essex Web page celebrating good quality of care for older residents in Essex Care Homes. For Care Managers to share good practice and support initiatives that improve the quality of life of Care Home Residents, Visitors and staff http://myhomelifeessex.org.uk/ Carers Support NHS Choices – Care and Support With details of a free helpline for Carers. Many links to help find care an support along with information for Carers http://www.nhs.uk/CarersDirect/Pages/CarersDirectHome.aspx Community Groups/Voluntary Services Directories Essex Connects Showing information regarding – Local Sports clubs and Scout groups 48 Self-help groups for advice on living with a health condition Information to find local charities or groups to support a client or patient Services and activities in a particular area Support for third sector organisations Finding venues and meeting spaces Braintree Telephone – 01376 550507 Chelmsford Telephone – 01245 351888 Maldon and District – 01621 851891 http://essexconnects.org.uk/ Essex Info Information for voluntary groups to set up a free web page. Mid-Essex covers – Chelmsford, Braintree and Maldon http://www.essexinfo.net/ Village Agents Providing a trusted and well-known friendly face at the heart of rural communities, Village Agents will make a positive impact by helping people to gain access to services and information. Areas covered Chelmsford, Maldon and Braintree Telephone – 0800 9775858 or 01376 574341 http://www.villageagentsessex.org.uk/ Association of Charitable Organisations Charities which provide help to people from specific occupations (including retired from) http://www.aco.uk.net/Content/MembersIndex.aspx?page=22] Older Adults Support Age UK Essex Age concern and Help The Aged merged charity http://www.ageuk.org.uk/essex/ Lunch Clubs 49 List of lunch clubs by area. If you are sending this information out, it is a good idea to ring the service first to make sure it is still running http://www.ageuk.org.uk/BrandPartnerGlobal/essexVPP/Documents/MasterClubsGroupsDatabaseMarch2012.pdf Lunch clubs/meal providers/community transport List of lunch clubs and community transport by area. If you are sending this information out, it is a good idea to ring the service first to make sure it is still running http://microsites.essexcc.gov.uk/microsites/Portal/content/binaries/documents/Lunch%20clubs%20and%20meal%20providers%20v2.pdf Housing Support Services Floating Support Services The Essex Floating Support service provides individual housing related support to people in the community, preventing homelessness, helping them to maintain their tenancies, increase life skills and to live more independently. Supports with accommodation, claiming welfare benefits, money budgeting, debt management, employment and education. Telephone – 0300 123 1921 http://www.onehousinggroup.co.uk/one-support/services/essex-floating-support-service Housing Care/First Stop – Advice for Older People Combining two popular sites. The first for searching for retirement housing or care homes and the second to search for help for older people to live independently at home. http://www.housingcare.org/ 3. Reablement Services Guidance for Reablement Services.pdf 50 3.1 Integrated Reablement Service – Essex Cares Area Covered: Adults registered with a GP in the NHS Mid Essex area Service Description: An intensive package of, goal-based support, provided for up to 6 weeks, designed to help individuals regain and maintain independence and avoid unnecessary hospital admissions. Ethos is to encourage and support customers to find a way to achieve everyday activities themselves. Multi-disciplinary team of support assistants, support leads, nurse, physiotherapist, occupational therapist and information and advice officer work with customers to help restore confidence and re-learn skills needed. Includes the provision of appropriate equipment, required to support achievement of goals. It is available to individuals in a variety of circumstances, but especially those no longer coping at home and to people being discharged from hospital following illness or injury. Each element of the multi-disciplinary support offered is part of the Reablement package and is not available as a standalone service via this route. Referral Criteria Customers must be 18 years or older and identified as likely to benefit from a period of reablement (regardless of diagnosis or life limiting illness). Must be willing to engage and work towards achievable self-defined goals and aspirations. Must be medically and mentally stable (can be cared for in the community). Referrals to the Reablement service can be made by any health or social care professional. Operating Times: Service operates: 7am - 11pm, 7 days a week, 365 days a year. Referrals accepted 9am - 7pm, Monday - Friday. Confirmation of acceptance will be within 2 hours. Service starts within 24 hours (or later if agreed). If patient is being discharged from hospital, for safe practice the patient should arrive home by 8pm as the Reablement service cannot safely commence after this time. Contact Essex Cares Ltd Highfields Resource Centre 51 Moulsham Street Chelmsford CM2 9AQ Telephone – 01245 357601 Out of Hours – 07585 983381 Fax – 01245 257645 All referrals to be sent via email to: - [email protected] 3.2 Rapid Response – formerly Crisis Response – Essex Cares Area Covered: Adults registered with a GP in the NHS Mid Essex area Service Description: An intensive health and social care intervention for up to 6 days to avoid inappropriate hospital admission until alternative services can be put in place if required. For vulnerable adults during an exacerbation of their condition or experiencing either a sudden or unexpected deterioration in their ability to live independently. This service is for patients at imminent risk of an emergency hospital attendance/admission if they do not receive an urgent intervention (Note: rapid response service starts within 2 hours of referral). Multi-disciplinary team of support assistants, support leads, nurse, physiotherapist, occupational therapist and information and advice officer work. Referral Criteria: A Rapid Response referral can be made by any healthcare professional.Only referrals from healthcare professionals will be acceptedSocial care cannot refer into this service and the service cannot be used if the person already has a social care package. The referring healthcare professional must have assessed the customer being referred within the last 24 hours Referral must include patient’s condition, clear diagnosis, summary of presenting issues and reason for referral (There is a template referral form)Customer’s health needs can be managed in the Community but they are at risk of hospital admission if they do not receive urgent health and social care intervention. 52 Operating Times: Service operates: 7am - 11pm, 7 days a week, 365 days a year. Referrals accepted 9am - 6pm, 7 days a week. Confirmation of acceptance of referral will be within 30 minutes. Service starts within 2 hours. Case review takes place within 48 hours to determine outcome post 6 days. Contact Essex Cares Ltd Highfields Resource Centre Moulsham Street Chelmsford CM2 9AQ Telephone – 01245 357601 Dedicated crisis response phone - 07585 909486 Fax – 01245 257645 All referrals to be sent via email to: [email protected] 3.3 Home from Hospital – The Dengie Project Trust Area Covered: Adults registered with a GP in the NHS Mid Essex area Service Description: A low intensity intervention, primarily for customers being discharged from hospital, but also following any other health/social care intervention when medical needs have been met. Service provides practical and emotional support for up to 6 weeks, as well as basic equipment, to help make a successful transition to returning and staying at home. Can be a standalone service for low level needs or a top up for those requiring health/social care support. Examples: shopping, housework, moving furniture, home safety assessments. Personal care is not included. Referral Criteria: Customer must be over 65 year’s old 53 Customer must not require personal care, personal care is not included in this service Operating Times: Service operates 9am - 5pm, Monday - Friday. Referrals accepted 8am - 5pm, Monday - Friday. Confirmation of acceptance will be within 24 hours? First visit starts within 24 hours (This may be at the hospital prior to discharge if possible/ appropriate). Volunteers are able to work weekends with notice or in an emergency situation. Contact Telephone – 01621 773733 or 07907511090 Fax – 01621 773733 Email to: [email protected] 4. Well Being Centres – Essex Cares 4.1 Well Being Centres for Learning Disabilities Essex Cares provide Wellbeing & Activity Centres across Essex offering day time activities and opportunities for adults with a range of support needs. The centres offer a warm welcome with a wide range of activities to support individuals to maintain wellbeing and to maximise independence enabling increased community involvement. Their highly skilled staff provide person-centred support that focusses on helping customers to achieve their aspirations and goals through action plans. Each individual is offered choice and control over the activities they want to participate in, and are continuously reviewed e to ensure variety and stimulation for each and every day of attendance. Their customers include: Older adults Older adults with mental health support needs Adults with dementia, Alzheimer’s and other mental health problems Adults with learning disabilities Adults with profound physical, sensory and learning disabilities Adults with physical and/or sensory impairment https://www.essexcares.org/in-the-community/wellbeing-activity-centres/ 54 Braintree Wellbeing and Activity Centre Area Covered: Braintree Service Description Supports adults with learning disabilities as well as those with profound physical and sensory impairments. Customers at the centre are supported to access community venues such as the local swimming pool, cinema as well as pubs and cafes to have the opportunity to enjoy a meal out. The on-site café offers a nutritious lunch for when customers choose to remain in the centre. Chair fit sessions take place regularly for gentle and energetic seated exercises. The centre boasts a specialist sensory room with a water bed which many customer enjoy, an IT suite and a physiotherapy and passive stretching room. Referral Criteria: Referrals to this service to be made through social services. Team Description: The centre works in partnership with Community Nurses, Occupational Therapists and Advocacy teams to provide a bimonthly drop in session where customers and families can discuss topics such as personal health & hygiene, relationships and sexual health. Opening Times: The centre is open Monday to Friday 9:00 – 16:00. Contact: Braintree Wellbeing & Activity Centre, Turnpike Place, 103 Coggeshall Road, Braintree, Essex, CM7 9GB Tel: 01376 552886 Fax: 01376 343259 Email: [email protected] _______________________________________________________________________________________ Chapter House Wellbeing and Activity Centre (Maldon) Area Covered: Maldon and the surrounding areas 55 Service Description Provides support to adults with learning disabilities. The centre sits in large grounds with two allotment patches which customers maintain; providing some of the local shops with fresh produce. Being close to Maldon High Street means customers can easily access the community and transport to other venues. Activities within the community include: sport centre visits, for example going to the gym, swimming, badminton, tennis and basketball as well as walks along the promenade and shopping for lunch time meals. Customers can take part in a whole range of activities within the centre including board and card games, Nintendo Wii games, arts and crafts, baking, learning to prepare meals and understanding about healthy eating and living. Referral Criteria: Referrals to this service to be made through social services. Opening Times: Monday - Friday: 9.00 am – 4.00 pm Contact: Chapter House Wellbeing & Activity Centre, Carmelite Way, Maldon, Essex, CM9 5FJ Tel: 01621 841121 Fax: 01621 843650 Email: [email protected] ________________________________________________________________________________________________________ Chelmsford Wellbeing and Activity Centre Area Covered: Chelmsford Service Description: Supports adults with a wide range of learning disabilities. It is a large community based centre offering customers opportunities to participate in activities, as well as accessing the local community venues. Staff support individuals to develop a range of communication skills through Makaton signing, pictorial cards and objects of reference. Referral Criteria: Referrals to this service to be made through social services. 56 Opening Times: Monday - Friday: 9.00 am – 4.00 pm Contact: Chelmsford Wellbeing & Activity Centre, Ravensbourne Drive, Chelmsford, Essex, CM1 2SL Tel: 01245 257155 Email: [email protected] Halstead Wellbeing and Activity Centre Area Covered: Halstead Service Description: Provides person centred support for adults with learning and physical difficulties. We support adults with a learning disability to remain active within their communities. Customers are encouraged to take part in activities outside of the centre. Groups also use public transport to explore the wider area including Braintree and canal boat trips in Harlow. Referral Criteria: Referrals to this service to be made through social services. Opening Times: Monday - Friday: 9.00 am – 4.00 pm Contact: Halstead Wellbeing & Activity Centre, Parsonage Street, Halstead, Essex, CO9 2JT Tel: 01787 274110 Email: [email protected] 57 Newland Street Drop In (Witham) Area Covered: Witham Service Description: Newland Street Drop In provides an ideal place for customers to meet up and plan their day. The Drop In centre also offers a point of contact and information for the public to visit and find out more about the services Essex Cares offers. With easy access to community venues, there are regular outings to the library, shops and sports centres. The shop is one of several locations in Witham supporting the Keep Safe project, providing a place of safety for vulnerable adults to call into. Staff support customers to build confidence with managing money, travel training to attend the centre independently, shopping and preparing basic meals. Customers can also enjoy activities within the Drop In including producing creative artwork which is displayed and on sale to the public in the local library. Opening Times: Monday - Friday: 9.00 am – 4.00 pm Contact: Newland Street Drop-in, 126 Newland Street, Witham, Essex, CM8 1BA Tel: 01376 503512 Email: [email protected] 4.2 Well Being Centres for Older Adults Highfields Wellbeing and Activity Centre (Chelmsford) Area Covered: Chelmsford 58 Referral Criteria: Referrals to this service to be made through social services. Service Description: Highfields Wellbeing & Activity supports adults with physical and/or sensory impairments, as well as older people living in the community. Situated in Chelmsford, Highfields Wellbeing & Activity Centre also incorporates Cotman Lounge. The centre offers a wide range of activities that allow customers to socialise with friends and take part in group discussions. Opening Times: Monday - Friday: 9.00 am – 4.00 pm (Not open to service users on a Monday) Contact Highfields Wellbeing & Activity Centre, Moulsham Street, Chelmsford, Essex, CM2 9AQ Tel: 01245 352250 Email: [email protected] ________________________________________________________________________________________________________ Charles Dickens Wellbeing and Activity Centre (Chelmsford) Area Covered: Chelmsford Service Description: Older Adult Support The staff at the centre support older adults with a range of needs and support them with things such as personal care, mobility, sensory and cognitive stimulation. The focus of many activities within the centre is on participation, conversation and creativity. Throughout the year there are themed artwork displays on the walls which are created by customers. Referral Criteria: Referrals to this service to be made through social services. Opening Times: 59 Monday - Friday: 9.00 am – 4.00 pm Saturday: 9.00 am – 3.30 pm Contact: Charles Dickens Court Wellbeing & Activity Centre, Nickleby Road, Chelmsford, Essex, CM1 4XG Tel: 01245 444181 Email: [email protected] Rohan Court Wellbeing and Activity Centre (South Woodham) Area Covered: South Woodham and Chelmsford Service Description: The centre supports customers to maintain and develop skills through physical and mental activities. The centre has experienced, professional and friendly staff to support individual needs. Referral Criteria: Referrals to this service to be made through social services. Opening Times: Wednesday: 9.00 am – 4.00 pm Contact: Rohan Court Wellbeing & Activity Centre, Meriadoc Drive, Buckleberry Heath, South Woodham, Chelmsford, Essex, CM3 5ZY Tel: 01268 638410 Fax: 01268 638401 Email: [email protected] 60 4.3 Sensory Service Area Covered: Essex Service Description: For service users with sight loss, hearing loss or combined sight and hearing loss, to maintain independence. Referral Criteria: For adults of all ages Referrals to be made via social care direct. Contact: Sensory Service, Newport House, Hollycroft, Molrams Lane, Sandon, Chelmsford Essex, CM2 7TL Telephone - 01245 256380 Fax - 01245 475722 Email - [email protected] 5. Mental Health Teams 5.1 Crisis Resolution and Home Treatment team The Service is provided by North Essex Partnership University Foundation Trust Area Covered: Mid Essex CCG patients Service Description/Referral Criteria: 61 This service is provided for adults of working age who are experiencing a deterioration in mental health with concerns regarding at least one of the following: Increase in risk of harm to self or others Risk of significant increase of self-neglect and ability to care for others Significantly increased risks regarding vulnerability and exploitation Increase in risk where the support network has broken down Team Description: Team consisting of consultant psychiartrist, qualified nurses, occupational therapists, social workers, associate practitioners, support workers and administration staff. Opening Times: 07:00hrs – 21:00hrs - fully staffed 21:00hrs – 07:00hrs - single clinician Seven days per week, throughout the year, including twenty four hour liaison cover to A&E at Broomfield Hospital. Contact: The Linden Centre Broomfield Hospital Chelmsford CM1 7LF Telephone – 01245 315660/661 5.2 Older Adult Community Mental Health Teams Older Adult Community Mental Health Team – Braintree & Witham The Service is provided by North Essex Partnership University Foundation Trust Area covered: Mid Essex with the exception of Colne Valley Service Description: Integrated health and social care assessment and treatment for older people with mental illness. The service aims to treat people in the community in their homes where possible and provide access to day hospital, day services or inpatient care if needed. 62 Referral Criteria: People over the age of 65 with dementia or other organic illness and people with functional mental illness such as depression, living within the Braintree area. Referrals are accepted from the following: GPs Adult Social Care Service users Families/carers/involved others Third sector Primary Care Internal Service provided to older adults who: their primary needs relate to or originate from their mental health illness/condition Receive or need to receive specialist Older Adult Mental Health support in order to continue or to resume independent living. Independent living includes those people supported by carers, families or communities have a complex mental illness or condition that can impact upon their ability to live without support from others on a regular basis have been under the care of any Adult Mental Health services and are transferred after joint agreement in accord with the transitions protocols Are referred / transferred from a different area and require ongoing follow-up care, support and treatment after joint agreement. Opening times: 9am to 5pm Monday to Friday excluding Bank Holidays Line Manager: Andrea Williams Contact: Older Adult Community Mental Health Team – Braintree and Witham New Ivy Chimneys Hatfield Road, Witham, CM8 1EN Tel: 01376 522200 Fax: 01376 517102 63 Older Adult Community Mental Health Team - Chelmsford & Maldon The Service is provided by North Essex Partnership University Foundation Trust Area covered: Mid Essex with the exception of Colne Valley Service Description Service provided to older adults who: their primary needs relate to or originate from their mental health illness/condition Receive or need to receive specialist Older Adult Mental Health support in order to continue or to resume independent living. Independent living includes those people supported by carers, families or communities have a complex mental illness or condition that can impact upon their ability to live without support from others on a regular basis have been under the care of any Adult Mental Health services and are transferred after joint agreement in accord with the transitions protocols Are referred / transferred from a different area and require ongoing follow-up care, support and treatment after joint agreement. Referral criteria: Referrals are accepted from the following: GPs Adult Social Care Service users Families/carers/involved others Third sector Primary Care Internal Opening Times: Open Monday – Friday (excluding bank holidays) 9am to 5pm. Service Manager: Nick Warren Contact: Older Adult Community Mental Health Team – Chelmsford The Crystal Centre Puddings Wood Drive Broomfield Chelmsford CM1 7LF Tel: 01245 515360 Fax: 01245 515365 64 _________________________________________________________________________________________________________________ Older Adult Community Mental Health Team – Colchester – for residents of Colne Valley The Service is provided by North Essex Partnership University Foundation Trust Area Covered: Colne Valley Geographical Catchment (by G.P.) : Castle Hedingham Surgery, Coggeshall Surgery, Bridge Street Surgery – Great Yeldham, Elizabeth Courtauld Surgery – Halstead, Hilton House Surgery – Sible Hedingham, Pump House Surgery – Earls Colne, Steeple Bumpstead Surgery, Tiptree Medical Centre Business Opening Times: 09:00 to 17:00, Monday to Friday excluding Bank Holidays. Service Description: People over the age of 65 with dementia or other organic illness and people with functional mental illness such as depression. Integrated health and social care assessment and treatment for older people with mental illness. The service aims to treat people in the community in their homes where possible and provide access to day hospital, day services or inpatient care if needed. The memory assessment and support service for Halstead area is also based here. This service is for older adults but flexibility will be given for younger adults presenting with dementia symptoms. The service does not have an exclusion criteria and will screen all referrals. Severe and enduring mental health problems e.g. Psychotic illnesses which need to be managed in a secondary mental health care setting. Severe depression/anxiety conditions that are refractory to primary care interventions for mental health and are disabled to such a degree from working, caring for themselves and maintaining relationships with others. Recurring mental health crises requiring frequent input from acute mental health services to prevent serious risk to self and others. Referral Criteria: At present there is no referral form for the service but a letter with details will be accepted via Fax (01206 228179) Referrals are accepted from the following: Primary Care Social Care CAMHS Psychology Forensic Service CMHJT 65 Other specialist Mental Health Teams Internal referrals from in-patient services Referrals from statutory services i.e. Police Other secondary mental health care providers. Joint agreement required for needs from out of area service users who require local ongoing follow-up care, support and treatment. Contact: King's Wood Centre Turner Road Colchester CO4 5JY Telephone - 01206 228900 Fax – 01206 228179 Day Unit for Older Adults - Amethyst Day Hospital The Service is provided by North Essex Partnership University Foundation Trust Area Covered: All Mid Essex Patients Service Description: Mental health day service offering one-to-one and group therapies. Referral Criteria For people over the age of 65 living in the Chelmsford, Braintree and Maldon areas Internal referrals from NEPFT only accepted. Opening Times: Open Monday – Friday (excluding bank holidays) 9am to 5pm. Contact: The Crystal Centre Puddings Wood Drive Broomfield Chelmsford CM1 7LF Telephone - 01245 515310 66 5.3 Community Mental Health Teams Braintree and Witham Community Mental Health Team The Service is provided by North Essex Partnership University Foundation Trust Area Covered: Braintree and Witham Team Description Multidisciplinary team consisting of Consultant Psychiatrist, Clinical Psychologist, Social Workers, Community Psychiatric nurses. Referral Criteria For adults of working age that: Have severe or chronic mental illness e.g. schizophrenia or a severe affective disorder and are displaying florid symptoms not responding to treatment at a primary care level. Have severe depression-not responding to treatment at a primary care level Suffer substantial disability as a result of severe mental illness, preventing them from caring for themselves independently, sustaining relationships or employment. Have suffered recurring mental health crises leading to frequent admissions or interventions and individuals who pose significant risk to their own safety or that of others. Are experiencing a mental health problem that is having a significant disabling effect on their daily functioning, and or placing themselves or others at risk Opening Times: 9am to 5 pm. Monday to Friday excluding Bank Holidays. Contact The Gables Braintree Telephone - 01376 522300 Fax - 01376 325700 67 Chelmsford Community Mental Health Team The Service is provided by North Essex Partnership University Foundation Trust Area Covered: All Chelmsford Surgeries including Boreham and Stock Team Description Multidisciplinary team consisting of Consultant Psychiatrist, Clinical Psychologist, Social Workers, Community Psychiatric nurses. Referral Criteria For adults of working age that: Have severe or chronic mental illness e.g. schizophrenia or a severe affective disorder and are displaying florid symptoms not responding to treatment at a primary care level. Have severe depression-not responding to treatment at a primary care level Suffer substantial disability as a result of severe mental illness, preventing them from caring for themselves independently, sustaining relationships or employment. Have suffered recurring mental health crises leading to frequent admissions or interventions and individuals who pose significant risk to their own safety or that of others. Are experiencing a mental health problem that is having a significant disabling effect on their daily functioning, and or placing themselves or others at risk Opening Times: 9am to 5 pm. Monday to Friday excluding Bank Holidays. Contact Chelmsford & Essex Centre New London Road Chelmsford CM2 0QH Telephone - 01245 318600 Fax - 01245 318628 Halstead Community Mental Health Team The Service is provided by North Essex Partnership University Foundation Trust Area Covered: Halstead ( Earls Colne, Sible Hedingham, Castle Hedingham, Great Yeldham, Steeple Bumpstead, Glemsford, Clare, Part of Sudbury, Stanway and Tiptree) 68 Team Description: Team Consists of Community Psychiatric Nurses, Social Worker, Support, Time & Recovery Worker, Team Secretary, Consultant Psychiatrist, Senior Doctor and Clinical Psychologist Referral Criteria: For adults of working age. Severe and enduring mental health problems e.g. Psychotic illnesses which need to be managed in a secondary mental health care setting. Severe depression/anxiety conditions that are refractory to primary care interventions for mental health and are disabled to such a degree from working, caring for themselves and maintaining relationships with others. Recurring mental health crises requiring frequent input from acute mental health services to prevent serious risk to self and others. Needs from out of area that requires local ongoing follow-up care, support and treatment by joint agreement. Opening Times: Open Monday – Friday (excluding bank holidays) 9am to 5pm. Contact: The Coach House Trinity Street Halstead, Essex CO9 1JD Telephone - 01787 291900 Fax - 01787 291919 Maldon Community Mental Health Team The Service is provided by North Essex Partnership University Foundation Trust Area Covered: Maldon Team Description Multidisciplinary team consisting of Consultant Psychiatrist, Clinical Psychologist, Social Workers, Community Psychiatric nurses. Referral Criteria Have severe or chronic mental illness e.g. schizophrenia or a severe affective disorder and are displaying florid symptoms not responding to treatment at a primary care level Have severe depression-not responding to treatment at a primary care level 69 Suffer substantial disability as a result of severe mental illness, preventing them from caring for themselves independently, sustaining relationships or employment. Have suffered recurring mental health crises leading to frequent admissions or interventions and individuals who pose significant risk to their own safety or that of others. Are experiencing a mental health problem that is having a significant disabling effect on their daily functioning, and or placing themselves or others at risk. Opening Times: 9am to 5 pm. Monday to Friday excluding Bank Holidays. Contact: Office bases temporarily at Harkenwell on St Peters Hospital site. Telephone - 01621 727260 Fax - 01621 727270 Mental Health Community Team for Armed Forces Veterans (Colchester) The Service is provided by North Essex Partnership University Foundation Trust Area Covered: Essex Service Description: Integrated health and social care assessment and treatment of Armed Forces Veterans with severe, complex and enduring mental health difficulties related to their time of service. Referral Criteria: For adults of all ages who have served at least one day in HM Armed Forces. Most referrals are made by health professionals and third sector organisations such as Combat Stress and The Royal British Legion. The service also accepts self-referrals. Operating Times: Open Monday – Friday (excluding bank holidays) 9am to 5pm. Contact: Veterans First CMHT The Lakes MHU Turner Road Colchester CO4 5JL Telephone - 01206 228759 70 5.4 Other Mental Health Services Drug and Alcohol Team – Mid Essex (Changes) Area Covered: Patients living in the Chelmsford, Braintree and Maldon areas Service Description: a joint health and social care team that provides assessment, detoxification, care planning, residential referrals and day programmes, as well as information, advice, counseling and support for those with drug and/or alcohol or other substance misuse problems. The team offers home visits, liaison with statutory and voluntary agencies, prescriptions and specialist care for children and families were appropriate. Referral Criteria/Process: Service for young people and adults aged 17-65. Self referrals are received directly along with referrals from any other healthcare professional. Hours of opening: Monday - Friday 0900 - 1700 Contact: Units 4 & 5a, Cornell Estate Navigation Road Chelmsford CM2 6HE Tel: 01245 318580 Weblink: http://www.nepft.nhs.uk/your-services/view/drug-and-alcohol-team-mid-essex-changes/ Early Intervention in Psychosis (EIP) Service – CENTRAL Area Covered: Patients living in the Chelmsford, Braintree and Maldon areas Service Description: The service works with young people aged between 14 and 35 years who are, or may be, experiencing a psychotic illness for the first time. 71 The Service aims to provide assessment, treatment and interventions as early as possible reducing the time it takes to recover, improving outcomes and reducing the risk of longer term problems. The service also aims to provide support, education, assessment and advice to the young person’s family, carers, friends and relatives. Hours of opening: Monday - Friday 0900 - 1700 Contact: 3 Pitfield Off Baddow Road Chelmsford CM2 9QY Tel: 01245 315000 Fax: 01245 346575 Email: [email protected] Weblink: http://www.nepft.nhs.uk/your-services/view/early-intervention-in-psychosis-eip-service-central/ Memory Assessment and Support Service The Service is provided by North Essex Partnership University Foundation Trust Area Covered: Mid Essex (Excluding Halstead* and surrounding area) *N.B. Halstead and Colne Valley area Memory Assessment Services are part of Older Adult Community Mental Health Team – Colchester Service Description: Assessment, diagnosis, treatment plan and follow-up through outpatient appointments. Referral Criteria: For Older Adults only. Referrals accepted from GP and other healthcare professionals. Opening Times: Open Monday – Friday (excluding bank holidays) 9am to 5pm. Contact: The Crystal Centre Puddings Wood Drive, Broomfield 72 Chelmsford CM1 7LF Tel: 01245 515377 Psychological Therapy Services (Spectrum, C&E Centre) Area Covered: People living in the Chelmsford, Braintree and Maldon areas Service Description: The team includes a group of psychotherapists, art therapists and other psychodynamic therapists working alongside people 17 and over in groups and one to one. Referral Criteria/Process: Service for young people and adults aged 17-65 Referrals to be made through GPs or other healthcare professionals. Hours of opening: Monday - Friday 0900 - 1700 Contact: Chelmsford & Essex Centre New London Road Chelmsford CM2 0QH Tel: 01245 318614 Weblink: http://www.nepft.nhs.uk/your-services/view/psychological-therapy-services-spectrum-c-e-centre/ Recovery Hub and College Service Description: The Recovery Hub and college offer recovery focussed educational courses and resources for people with mental health difficulties, their families, carers and staff who work alongside people who experience mental ill health. The educational and coaching model of services helps people to recognise, develop and make the most of their talents and resources to become experts in their own care and do the things they want to do in life. 73 The College offers courses that offer the service user the opportunity to gain an understanding of mental health challenges. The programmes vary in content and length. Details of the current courses are available in the latest timetable. http://www.nepft.nhs.uk/your-services/recovery-hub-and-college/timetables-and-leaflets/ Team Description: The Recovery Hub is staffed by a manager and peer support workers and is where you can find out about choosing courses, enrolling and attending college. All courses are co-delivered by people who have lived experience of mental health challenges, alongside professionals from various backgrounds. Access Criteria/Process Courses are offered to: People who are receiving service from North Essex Partnership Their families, friends and carers Staff from our partner organisations North Essex Partnership staff There is no fee for the courses but people need to register and enrol before attending. Registration Form: http://www.nepft.nhs.uk/your-services/recovery-hub-and-college/registration-form/ Locations: Courses are held at Adult Community Learning centres in Chelmsford, Maldon and Witham. Contact: Mid Essex Recovery Hub Atholl House, Corner of Victoria Rd & Duke St, Chelmsford, Essex CM1 1HL. Tel: 01245 359075 Weblink: http://www.nepft.nhs.uk/your-services/recovery-hub-and-college/ 74 6. Pharmacies 6.1 Community Pharmacies in Mid Essex Pharmacy Boots – High Chelmer Locality Chelmsford Chelmsford Boots – Chelmer Village Additional Community Services • Sexual Health • Palliative Care • Sexual Health • Palliative Care Chelmsford Morrison’s Pharmacy Sainsbury’s Pharmacy Chelmsford Chelmsford Tesco Pharmacy Chelmsford Tesco Stores Pharmacy Blackwater Pharmacy • 100 hour • Sexual Health • Palliative Care Maldon Maldon Tesco Instore Pharmacy Co-op Pharmacy • 100 hour • Sexual Health • Palliative Care • 100 hour • Sexual Health • Palliative Care Braintree, Witham and Halstead • Sexual Health • Palliative Care • Palliative Care Address 43 High Chelmer, Chelmsford, Essex, CM1 1DD Unit 2b Chelmer Village Retail Park, Springfield, Chelmsford, Essex, CM2 6XE Copperfield Road, Chelmsford, CM1 4UX 2 White Hart Lane, Chelmsford, Essex, CM2 5PA Tesco Superstore, Princes Road, Chelmsford, Essex, CM2 9XW Tesco Stores Ltd, 47-53 Springfield Road, Chelmsford, Essex, CM2 6QT Princes Road, Maldon, Essex, CM9 5GP Tesco Stores Ltd, Fullbridge, Maldon, Essex, CM9 7LE The Solar Superstore, 12 Weavers Court, Halstead, CO9 2JN 75 Telephone Number Opening Hours 01245 258252 Mon - Sat 8.30 - 6.00pm Sun 10.30 - 4.00pm 01245 349986 Mon - Sat 9.00 – 8.00pm Sun 11.00 - 4.00pm 01245 443317 Mon - Sat 8.00 - 8.00pm Sun 10.00 - 4.00pm 01245 311817 01245 547447 Mon - Fri 07.00 - 11.00pm Sat 07.00 - 10.00pm Sun 10.00 - 4.00pm Mon 8.00 - 10.30pm Tue - Fri 6.30 - 10.30pm Sat 6.30am-10.00pm Sun 10.00 - 4.00pm 01245 898847 Mon-Sat 8am-8pm Sunday 11am-5pm 01621 855118 Mon-Sat 7am - 10pm Sun 10am - 8pm 01621 727449 01787 479793 Mon - Sat 8.00 - 8.00pm Sun 10.00 - 4.00pm Mon - Fri 8.45 - 7.00pm Sat 9.00 - 5.00pm Sun 10.00 - 2.00pm Tesco Instore Pharmacy Notley Green Braintree, Witham and Halstead Late Night Daynite Pharmacy Tesco Stores Ltd, 1 The Square, Notley Green, Essex, CM77 8WW 261 London Road Hadleigh Essex SS7 2BN 01621 727449 01702 559173 Mon –Fri 8.00 - 8.00pm Sat 10.00 - 4.00pm Mon-Fri 10:00 - 23:00 Saturday Closed Sunday10:00 - 23:00 Community Pharmacies Additional Services Community pharmacies offer services from the range described below: Service Dispensing Medication Health Monitoring Sexual Health Supervise consumption Description Dispensing service Repeat Dispensing Service Medication Reviews New Medication Service – with checks for patients 2 weeks and then weeks after commencement of new meds Dosset box service if patient meets criteria. Care Home Medication Service (into Dosset boxes)-private arrangement with care homes- not part of NHS contract MARS sheet service-private arrangement with care homes-not part of NHS contract B/P= not part of NHS contract Cholesterol checks- not part of NHS contract BMI- not part of NHS contract Vascular health checks-if commissioned by Public Health EHC – Emergency Contraception-to purchase OTC or free if commissioned by Public Health Chlamydia – screening and medication- if commissioned by Public Health C Card Scheme – for free condoms- if commissioned by Public Health For methadone and subutex patients - if commissioned by Public Health Needle Exchange if commissioned by Public Health 76 Healthy Living Dressing supply services Smoking Cessation Promotion of a healthy lifestyle For District Nurses – each covering an area-part of ONPOS-not provided by all pharmacies if commissioned by Public Health Signposting to other services 6.2 Palliative Care Pharmacies in Mid Essex Locality Braintree Pharmacy Bornos Address Pharmacy 9 Bank Street Braintree CM7 1UG Telephone 01376 325190 Opening Hours Mon-Fri 09.00-19.00; Sat 09.00-13.00 Braintree Christchurch Pharmacy Mace Avenue Braintree CM7 2AE 01376 328157 Burnham Savages Pharmacy 01621 785042 Chelmsford Boots Pharmacy Chelmsford Boots Pharmacy 20-22 Station Road Burnham-on-Crouch CM0 8BQ 10-12 Torquay Road Chelmsford CM1 6NF 133 Sunrise Ave Chelmsford CM1 4JW Chelmsford Boots Pharmacy 01245 258252 Chelmsford Boots Pharmacy Chelmsford Colecross Pharmacy 1 43 High Chelmer Chelmsford CM1 1DD Chelmer Village Retail Park Chelmsford CM2 6XE Hylands Parade Chelmsford CM2 8BW 136 Gloucester Ave Chelmsford CM2 9LG Mon 08.30-18.30; Tues-Fri 08.00-20.00; Sat 09.00-13.00 Mon-Fri 09.00-17.30; Sat 09.00-13.00 Mon-Fri 09.00-18.00; Sat 09.00-17.00 Mon-Thurs 09.00-19.30; Fri 09.00-18.00; Sat 09.00-17.30 Mon-Sat 08.30-18.00; Sun 10.30-16.00 Mon-Sat 08.00- 20.00 Sun 11.00-17.00 Mon-Fri 08.30-18.30; Sat 08.30-13.00 Mon-Fri 09.00-18.00; Sat 09.00-13.00 Chelmsford Day Lewis Pharmacy 77 01245 355509 01245 281350 01245 349986 01245 264252 01245 258484 Chelmsford Melbourne Pharmacy 18 Melbourne Parade Chelmsford CM1 2DW White Hart Lane Chelmsford CM2 5PA Chelmsford Sainsbury’s Pharmacy Chelmsford Tesco Pharmacy Princes Road Chelmsford CM2 9XW 01245 547447 Chelmsford Waldmans Pharmacy 6 01245 467612 Halstead Co-op Pharmacy Chelmer Village Centre Chelmsford CM2 6RF 12 Weavers Court Halstead CO9 2JN Maldon Longfield Pharmacy 08444773160 Maldon Tesco Pharmacy South Woodham Govani Chemists Witham AMF Medica Witham Boots Pharmacy Witham Bornos Pharmacy Witham Lloyds Pharmacy Princes Road Maldon CM9 7DF Fullbridge Maldon CM9 7LE 14 Queen Elizabeth Square South Woodham Ferrers CM3 5DT 52-54 Dorothy Sayers Drive Witham CM8 2LX 4 Spa Road Witham CM8 1NE 124 Newland Street Witham CM8 1BA 5 Newland Street Witham CM8 2AF 78 01245 355645 01245 311817 01787 479793 01621 727449 01245 321910 01376 512655 01376 513462 01376 520052 01376 512192 Mon-Fri 09.00-18.00; Sat 09.00-12.30 Mon-Fri 07.00- 23.00; Sat 07.00-22.00; Sun 10.00-16.00 Mon 08.00-22.30; Tues-Fri 06.30- 22.30; Sat 06.30-22.00; Sun 10.00-16.00 Mon-Fri 09.00-18.00; Sat 09.00-14.00 Mon-Fri 08.45-19.00; Sat 09.00-17.00; Sun 10.00-14.00 Mon-Fri 08.30-18.30; Sat 09.00-12 noon Mon-Sat 08.00-20.00; Sun 10.00-16.00 Mon-Fri 09.30-18.00; Sat 09.30-17.00; Sun 10.00-12 noon Mon-Fri 09.00-19.00; Sat 09.00-17.00 Mon-Fri 09.00-18.00; Sat 09.00-13.00 Mon/Tues/Thurs/Fri 09.00-19.00; Wed 09.00-18.00 Mon-Fri 09.00-19.00; Sat 09.00-17.30 Palliative Care Pharmacies Information What is a palliative care pharmacy? A palliative care pharmacy is a pharmacy contracted by NHS Mid Essex to stock specialist palliative care medication. The drugs available at a palliative care pharmacy do not cover all eventualities but any pharmacy can usually order supplies of a prescribed drug to be available for same or next day delivery. About this service This service aims to provide immediate and consistent access to palliative care and other specialist medication across Mid Essex. The following section lists the specialist palliative care community pharmacies with extended opening hours, good accessibility and parking in Mid Essex. These pharmacies have been contracted by NHS Mid Essex to stock an agreed list of specialist medication to supply to your patients on receipt of a prescription during normal business hours. All the palliative care pharmacies have made a commitment to ensure that anyone who needs this service has prompt access to the medication they require at all times. For more information please contact: Chief Pharmacist NHS Mid Essex Paula Wilkinson 01245 398729 [email protected] Prescribing Support Officer 01245 398729 Farleigh Hospice 01245 457300 Palliative Care Pharmacy Drug List Please see below a list of the drugs held by Pharmacies linked to the Palliative Care Pharmacy Service. 79 Drugs held by participating pharmacies Benzylpenicillin 600mg Diamorphine amps 5mgs Diamorphine amps 10mgs Diamorphine amps 30mgs Diamorphine amps 100mgs Midazolam 10mgs/2ml Haloperidol 5mgs/1ml Cyclizine amps 50mgs Metoclopramide amps 10mgs Levomepromazine (Nozinan) amps 25mgs Oxycodone injection 20mg in 2ml Diazepam rectal tubes 5mg Domperidone (Motilium) supps 30mgs Dexamethasone 8mgs/2ml Hyoscine Butylbromide 20mg in 1ml Hyoscine Hydrobromide 400mcg amps Dexamethasone 2mg tabs Rifampicin Syrup 100mg in 5mls Rifampicin Capsules 300mg Water for injection 10ml Minimum stock 2 amps 5 amps 10 amps 5 amps 5 amps 10 amps 5 amps 15 amps 10 amps 10 amps 5 amps 5 tubes 10 supps 5 amps 10 amps 10 amps 1 X 50 2 X 120ml 20 capsules 10 amps (can be supplied and claimed as a diluent even if not prescribed) Fentanyl 12 patches Fentanyl 25 patches Fentanyl 50 patches Phytomenadione 5 patches 5 patches 5 patches 5 amps of 1ml (Konakion MM Paediatric 10mg in 0.2ml amp for oral use in managing high INR) 80 7. Community Hospitals/Community Beds All referrals for community beds need to be made through the RAU for a clinical discussion regarding criteria and booking of the bed. Rapid Assessment Unit at Braintree Community Hospital - 01376 555921 Community Hospital in-patient beds are for mid Essex residents experiencing an exacerbation of an existing condition, a simple short-term illness or those requiring support to recover from an acute hospital episode of care or following a decline in health. Community beds also support end-of-life palliative care. What does the service do? We can offer the following in-patient services: Treatment of simple illnesses or exacerbations of chronic illness that require a hospital stay but which do not require the intensity of treatment provided in an acute hospital such as Broomfield Rehabilitation for patients experiencing a decline in their health and well-being while at home, or for people requiring a period of support and rehabilitation to recover from an episode of care in an acute hospital Specialist stroke rehabilitation – available at St Peter’s Hospital End-of-life palliative care Day-treatment service: for people requiring intravenous infusions, such as blood transfusions and methylprednisolone infusions Who is the service for? Anyone registered with a GP in the NHS Mid Essex area. Referral process Community hospital inpatient beds can only be accessed through referral by GP, community nurse or continuing healthcare team to the Rapid Assessment Unit at Braintree Community Hospital. Where and when • There are three community hospitals in Mid Essex – St Peter’s Hospital in Maldon, Braintree Community Hospital or Halstead Hospital. • Admissions are accepted between 9am-10pm Ward Visiting Times Braintree, Halstead and St Peter’s Community Hospital wards: Daily 2.30-4.30pm and 6.30-8.30pm 81 All referrals for community beds need to be made through the RAU for a clinical discussion regarding criteria and booking of the bed. Rapid Assessment Unit at Braintree Community Hospital - 01376 555921 St Peters Hospital – Provide No A&E facilities. Service users needing emergency services to go to Broomfield or Colchester Hospital. St Peters Hospital Spital Road Maldon Essex CM9 6EG Switchboard – 01621 725323 Braintree Community Hospital - Provide No A&E facilities. Service users needing emergency services to go to Broomfield or Colchester Hospital. Braintree Community Hospital Chadwick Drive Braintree Essex CM7 2AL Switchboard – 01245 362000 Halstead Community Hospital - Provide No A&E facilities. Service users needing emergency services to go to Broomfield or Colchester Hospital. Halstead Community Hospital 78 Hedingham Drive Halstead Essex CO9 2DL Switchboard – 01787 291052 Essex County Hospital - Colchester Hospital University Foundation Trust Some service user’s living in Mid Essex will attend this hospital for cancer treatment. Essex County Hospital 82 Lexden Road Colchester Essex CO3 3NB Switchboard – 01206 747474 8. Non Emergency Patient Transport Services (PTS) Area Covered: All patients registered with a mid Essex GP practice Service Description: The purpose of the service is to provide safe, appropriate and dignified non-emergency patient transport that enables patients to travel to and from healthcare in primary, community, secondary and tertiary settings in a reasonable time and in reasonable comfort, without detriment to their condition. Access Criteria: Patients are assessed at the time of booking by the Assessment & Booking Service (contact details below) and are then asked a series of questions to determine if they are eligible for PTS, if not an alternative is suggested to the patient. (i.e. voluntary sector transport) Operating Times: The vehicle operating times are as follows: Vehicle operating hours for Mid Essex Hospital Monday to Friday Trust Saturday and Sunday 06:00 -12:00am 08:00 - 12:00am Vehicle operating hours for community services Monday – Friday 08:00-20:30 i.e. Provide (community services provider) , Braintree Community Hospital and the Rapid Assessment Unit Saturday & Sunday 10:00-15:00 The Assessment & Booking service is open 24 hours a day, 7 days a week including bank holidays. Contact: To book PTS contact the Assessment & Booking service on: 0333 240 4083 83 9. Acute Hospitals Contact details for Acute Hospitals in the Mid Essex CCG area are covered below: Name Phone No Broomfield Hospital (MEHT) Emergency Department - 01245 443673 Switchboard – 01245 362000 Ambulatory Care Unit – 01245 513207 01245 513208 Colchester General Hospital (CHUFT) Emergency Department - 01206 747474 Switchboard – 01206 747474 Address Broomfield Hospital Court Road Broomfield Chelmsford Essex CM1 7ET Colchester Hospital Turner Road Colchester Essex CO4 5JL Opening Hours Open all hours including Bank Holidays Open all hours including Bank Holidays Referrals for ALL Outpatient specialist services should be directed through the Central Referral Services as follows:Clinicians call – 01376 302133 Patients – 0300 123 0771 Fax – 0300 123 0772 84 10. Hospices Details for Hospice Services within Mid Essex Hospice Name Farleigh Hospice St Helena Hospice Services Provided End of life care. Provides respite and community care. Service is for people who live in Mid Essex. End of life care. Provides respite and community care. Some service user’s in Mid Essex will use St Helena hospital rather than Farleigh. Telephone Number Switchboard – 01245 457300 Address Farleigh Hospice North Court Road Chelmsford Essex CM1 7FH Organisation Farleigh hospice charity Switchboard – 01206 845566 St Helena Hospital Barncroft Close Colchester Essex CO4 9JU St Helena charity 10.1 End of Life Rapid Response (Service to go live Sept 14) Area Covered: Adults registered with a GP in the NHS Mid Essex area Service Description: People in Mid Essex who are affected by End of Life issues and have been deemed to be in their last year of life: To have a Single Point of Access available between 08.00-22.30 7 days a week staffed by Clinical Nurse Specialist providing o information o advice o support o symptom control o referral to other services or into hospice services Will have access to clinical assessment as appropriate within 4 hours of triage 85 Known End of Life patients will be recorded on the Advance care planning (End of Life) Register which providers will have access to The service will work in collaboration with the GPs, community nurses, social services, Macmillan Carers and equipment store to help ensure End of Life patients can stay at home or be discharged home quickly if that is their wish. Referral Criteria Customer must be 18 years or over. End of Life single point of accesso Any person professional or lay who requires advice about any issue related to End of Life Care Rapid Responseo Live within the Mid Essex/hospice catchment area o A patient or carer who has been triaged to need either a telephone or visit response from a member of the multi-disciplinary team (MDT) Operating Times: End of Life single point of access between 08.00 and 22.30 7 days a week Contact Via 111 Direct contact through the service – number TBA 11. Out of Hours Name Phone No. Address Post Code CM2 5EF ODS Code Y00771 006 GP OOH Primecare CONTACT GP (Chelmsford) 0844 736 0276 GP OOH Primecare CONTACT GP (Braintree) 0844 736 0276 Primecare, North Chelmsford NHS, Healthcare Centre, Sainsbury's, White Hart Lane, Springfield, Chelmsford Braintree Community Hospital, Chadwick Drive, Braintree CM7 2AL Y00771 005 GP OOH Primecare CONTACT GP (Maldon) 0844 736 0276 St Peter's Hospital, Spital Road, Maldon CM9 6EG Y00771 008 GP OOH Primecare CONTACT GP (Halstead) 0844 736 0276 Halstead Hospital, 78 Hedingham Road, Halstead CO9 2DL Y00771 007 86 Opening Hours 18:30-23:59,00:00-08:00 – Monday to Friday 00:00-23:59 Saturday, Sunday and Bank Holidays 08:00-23:00 – Saturday, Sunday and Bank Holiday Closed Monday – Friday 08:00-22:00 – Saturday and Sunday 08:00-20:00 – Bank Holidays Closed Monday – Friday 08:00-23:59 – Saturday, Sunday and Bank Holidays Closed Monday – Friday PELC (Partnership East London Cooperative)- This is only used by Freshwell Health Centre 0208 9111134 12. Walk In Centre Name Type of Service Phone No Address Post Code Opening Hours Walk In Centre (Chelmsford) Springfield Sainsburys WIC 0300 123 3366 Sainsbury's Springfield, 2 White Hart Lane, Springfield, Chelmsford CM2 5EF 08:00-20:00 every day including Bank Holidays 13. Reference Numbers 13.1 GP in Hours Location Surgery Name Phone No Bicknacre Wyncroft 01245 224253 Braintree Blandford Medical Centre 01376 347100 Braintree Blyth’s Meadow Surgery 01376 552508 Email [email protected] 87 Address ODS Code 3 Priory Road, Bicknacre, Chelmsford, Essex, CM3 4EY F81674 Blandford Medical Centre, Mace Avenue, Braintree, Essex, CM7 2AE F81132 Blyth'S Meadow Surgery, Trinovantian Way, Braintree, Essex, CM7 3JN F81683 Location Surgery Name Phone No Email Address ODS Code Braintree Freshwell Health Centre 01371 810328 [email protected] Wethersfield Road, Finchingfield, Braintree, Essex, CM7 4BQ F81020 Braintree Mount Chambers Surgery 01376 553415 [email protected] Mount Chambers Surgery, 92 Coggeshall Road, Braintree, Essex, CM7 9BY F81087 Braintree St Lawrence Surgery 01376 552474 [email protected] St. Lawrence Surgery, 4 Bocking End, Braintree, Essex, CM7 9AA F81014 Burnham on Crouch The Burnham Surgery 01621 782054 [email protected] The Burnham Surgery, Foundry Lane, Burnham-On-Crouch, Essex, CM0 8SJ F81126 Castle Hedingham Castle Hedingham Surgery 01787 461784 [email protected] F81162 Castle Hedingham The Castle Surgery 01787 461465 Castle Hedingham Surgery, 10 Falcon Square, Castle Hedingham, Essex, CO9 3BY 10 Falcon Square, Castle Hedingham, Halstead, CO9 3BY Chelmsford Baddow Village Surgery 01245 473251 Longmead Avenue, Great Baddow, Chelmsford, CM2 7EZ F81114 Chelmsford Beauchamp House 01245 262255 Beauchamp House, 37 Baddow Road, Chelmsford, Essex, CM2 0DB F81083 Chelmsford Brickfields Surgery 01245 328855 The Surgery, Brickfields Road, South Woodham Ferrers, Chelmsford, Essex, CM3 5XB F81721 Chelmsford Chelmer Village Surgery 01245 467759 [email protected] Chelmer Village Surgery, Ashton Place, Chelmer Village, Chelmsford,Essex, CM2 6ST F81665 Chelmsford Dickens Place Surgery 01245 442268 annette.o'[email protected] Dickens Place, Newlands Spring, Chelmsford, Essex, CM1 4UU F81024 Chelmsford Galleywood Medical Centre 01245 478040 7 Bekeswell Place, Barnard Road, Galleywood, Chelmsford, CM2 8SP F81693 [email protected] (Branch of Moulsham Lodge) 88 Y00293 Location Surgery Name Phone No Email Address ODS Code Chelmsford Humber Road Surgery 0844 3878773 Fax no: 0844 387 8774. 27 Humber Road, Springfield, Chelmsford, Essex, CM1 7PE F81127 Chelmsford Kingsway Surgery 01245 321391 [email protected] F81170 Chelmsford Little Waltham Surgery 01245 360253 [email protected] Kingsway Surgery, 42 Kingsway, South Woodham Ferrers, Chelmsford, Essex, CM3 5QH Little Waltham Surgery, 30 Brook Hill, Little Waltham, Chelmsford, Essex, CM3 3LL Chelmsford Maylandsea Medical Centre 01621 742233 Maylandsea Medical Centre, Imperial Avenue, Maylandsea, Chelmsford, Essex, CM3 6AH F81717 Chelmsford Melbourne House Surgery 01245 354370 [email protected] Parkside Medical Centre, Melbourne Avenue, Chelmsford, Essex, CM1 2DY F81074 Chelmsford Moulsham Lodge Surgery 01245 353182 [email protected] 158 Gloucester Avenue, Chelmsford, Essex, CM2 9LG F81035 Chelmsford Mountbatten House Surgery 01245 467750 [email protected] Mountbatten House, 1 Montgomery Close, North Springfield, Chelmsford, Essex, CM1 6FF F81180 Chelmsford 01245 348688 [email protected] Rivermead Gate Med.Ctr., 123 Rectory Road, Chelmsford, Essex, CM1 1TR Sainsburys, 2 White Hart Lane, Springfield, Chelmsford, Essex, CM2 5PA F81071 Chelmsford Rivermead Gate Medical Centre Sainsburys (Springfield) Chelmsford Sutherland Lodge Surgery 01245 351351 [email protected] Sutherland Lodge Surgery, 115 Baddow Road, Chelmsford, Essex, CM2 7PY F81117 Chelmsford Tennyson House Surgery 01245 260459 [email protected] Tennyson House Surgery, 20 Merlin Place, Chelmsford, Essex, CM1 4HW F81122 Chelmsford The Laurels Surgery 01245 383881 [email protected] The Laurels Surgery, Juniper Road, Boreham, Chelmsford, Essex, CM3 3DX F81149 03001 233366 89 F81105 Y02611 Location Surgery Name Phone No Email Address ODS Code Chelmsford The Writtle Surgery 01245 421205 [email protected] 16A Lordship Road, Writtle, Chelmsford, Essex, CM1 3EH F81098 Chelmsford Whitley House 01245 347539 Whitley House, Crompton Building, Writtle Road, Chelmsford, Essex, CM1 3RW F81057 Chelmsford Wood Street 01245 354732 158 Wood Street, Chelmsford, Essex, CM2 8BN F81071 The Coggeshall Surgery, Stoneham Street, Coggeshall, Essex, CO6 1UH Lee House, Eves Corner, Danbury, Essex, CM3 4QA F81730 Wyncroft Surgery, 39 Maldon Road, Danbury, Essex, CM3 4QL F81674 (Branch of Rivermead Gate) Coggeshall The Coggeshall Surgery 01376 561242 Danbury Danbury Medical Centre 01245 221777 Danbury Wyncroft Surgery (Danbury) 01245 225868 Earles Colne The Pump House Surgery 01787 222022 Dispensary - 01787 223408 Nonancourt Way, Earls Colne, Colchester, Essex , CO6 2SW F81119 Halstead Elizabeth Courtauld Surgery 01787 475944 [email protected] Elizabeth Courtauld Surg, Factory Lane West, Halstead, Essex, CO9 1EX F81068 Halstead Hilton House Surgery 01787 460612 [email protected] 77 Swan Street, Sible Hedingham,Halstead, Essex, CO9 3HT F81138 Hatfield Peverel Sidney House 01245 380324 [email protected] Strutt House, Hatfield Peverel, Essex, CM3 2HB F81149 Brimpton House, 59 High Street, Kelvedon, Essex, CO5 9AE F81738 [email protected] (Branch Surgery of the Laurels) F81100 Kelvedon Brimpton House 01376 574560 Kelvedon Kelvedon and Feering Health Centre 01376 572020 [email protected] Kelvedon Feering Hth Ct, 46 High Street, Kelvedon, Essex, CO5 9AG F81011 Maldon Blackwater Medical Centre 01621 876760 [email protected] Blackwater Medical Centre, Princes Road, Maldon, Essex, CM9 5GP F81099 Maldon Longfield Medical Centre 01621 876433 [email protected] Princes Road, Maldon, Essex, CM9 5DF F81022 90 Location Surgery Name Phone No Email Address ODS Code Maldon Tollesbury Surgery 01621 869204 [email protected] Tollesbury Surgery, 25 High Street, Tollesbury, Malden, Essex, CM9 8RG F81076 Mayland The Trinity Medical Practice 01621 745400 The Trinity Medical Practice, 1 The Drive, Mayland, CM3 6AB F81751 South Woodham Ferrers The Greenwood Surgery 01245 426898 The Greenwood Surgery, Tylers Ride, South Woodham Ferrers, Essex, CM3 5XD Y00589 South Woodham Ferrers The Practice South Woodham Ferrers 01245 322443 Tylers Ride, , South Woodham Ferrers, , Essex, CM3 5ZT F81185 Southminster William Fisher Medical Centre 01621 772360 William Fisher Med.Ctr., High Street, Southminster, Essex, CM0 7AY F81130 Stock Stock Surgery 01277 289400 [email protected] Stock Surgery, Common Road, Stock, Essex, CM4 9NF F81040 Tillingham The Tillingham Med Centre 01621 778383 [email protected] The Tillingham Med Centre, 61 South Street, Tillingham, Essex, CM0 7TH F81183 Witham Collingwood Surgery 01376 502264 40 Collingwood Road, Witham, Essex, CM8 2DZ F81635 Witham Douglas Grove Surgery 01376 512827 [email protected] The Surgery, Douglas Grove, Witham, CM8 1TE F81173 Witham Fern House Surgery 01376 502108 [email protected] 125-129 Newland Street, Witham, Essex, CM8 1BH F81030 Witham Witham Health Centre 01376 302747 [email protected] Witham Health Centre, 4 Mayland Road, Witham, Essex, CM8 2UX F81193 [email protected] 91 13.2 Outpatients referrals through Central Referral Service (CRS) Referrals for ALL Outpatient specialist services should be directed through the Central Referral Services as follows:Clinicians call – 01376 302133 Patients – 0300 123 0771 Fax – 0300 123 0772 Please note Central Referral Services DO NOT COVER the following services – Urgent referrals 2WW Breast Clinic Colposcopy/ sigmoidoscopy / Endoscopy Diabetic Dietician Domiciliary Emergency Ophthalmology Immunisations Antenatal / Maternity / Top, etc. Oncology Physiotherapy Podiatry Psychiatry /Mental Health Tier 2 Services X-ray /MRI/Ultrasound Advice Only – this can be done on C&B Hearing Aids for over 50 & Hearing repairs Fracture clinic Referrals to A&E TIA clinic and Rapid Access Service - chest pain clinic 92 13.3 Dental Practices Location Braintree Braintree Braintree Braintree Braintree Braintree Name Alba Dental Care Braintree Dental Centre Braintree Dental Studio, Horn Mews Dental Practice Noel House Dental Surgery Oakmor Dental Centre Address First Floor, 70-72 Coggeshall Rd, Braintree, CM7 9BY 9c Coggeshall Rd, Braintree, CM7 9DB Unit 4 The Square, Notley Green, Braintree, CM7 7WW 68a High Street, Braintree, CM7 1JP 24 Rayne Rd, Braintree, CM7 2QH 8 Fairfield Rd, Braintree, CM7 3HF Braintree R Patel & Associates St Michaels Hse, St Michaels Lane, Braintree, CM7 1EY Burnham on Crouch Burnham on Crouch Chelmsford Chelmsford Chelmsford Chelmsford Chelmsford Chelmsford Chelmsford Chelmsford Chelmsford Chelmsford Chelmsford Chelmsford Chelmsford Chelmsford Chelmsford Danbury Earles Colne Burnham Dental Practice J McFarlane Advent Apex Dental Care Baddow Road Dental Surgery Broomfield Orthodontic Clinic Chelmer Village Associates Limited D Ransom Down Town Dental Clinic E S Harold Elton Dental Surgery Goodleigh Dental Practice Ortho World 2000 Ltd S Pomfret & CE Farrell Sharrow Dental Surgery Springfield Dental Practice Writtle Dental Surgery Danbury Dental Group The Essex Dental Clinic 89a High St, Burnham on Crouch, CM0 8AH 2 Station Rd, Burnham on Crouch, CM0 8BG 101a Moulsham Street, Chelmsford, CM2 7DE 210 New London Rd, Chelmsford, CM2 9AB 390 Baddow Rd, Chelmsford, CM2 9RA 86 Main Rd, Broomfield, CM1 7AA 22 Village Sq, Chelmer Village, Chelmsford, CM2 6RF 87 Rectory Lane, Chelmsford, CM1 1RF 19a High Street, Chelmsford, CM1 1BE First Floor, 210 New London Rd, Chelmsford, CM2 9AB Victoria Rd, Chelmsford, CM1 1NZ 41 Broomfield Rd, Chelmsford, CM1 1SY 138 New London Rd, Chelmsford, CM2 0AW 31 Rochford Rd, Chelmsford, CM2 0EF Moulsham Str, Chelmsford, CM2 0JG Nabbots Hse, Pump Lane, Springfield, Chelmsford, CM1 6TB 4 Lawford Lane, Writtle, Chelmsford, CM1 3EA 4 Main Rd, Danbury, CM3 4NQ The Business Centre, Earls Colne, CO6 2NS 93 Telephone 01376 334999 01376 321061 01376 569090 01376 552337 01376 322522 01376 340001 01376 321789/ 01376 341259 01621 782644 01621 783065 01245 474555 01245 251027 01245 352856 01245 443050 01245 451324 01245 251198 01245 256797 01245 355852 01245 265491 01245 257181 01245 266003 01245 357594 01245 496791 01245 442442 01245 421781 01245 222714 01787 222828 Location Great Baddow Halstead Halstead Hatfield Peverel Name Baddow Dental Practice Halstead Dental Care R Patel & Associates Hatfield Peverel Dental Surgery Address 23 Maldon Rd, Great Baddow, CM2 7DW 2 Butler Rd, Halstead, CO9 1LL 74 High Str, Halstead, CO9 2JG Dental Surgery, The Street, Hatfield Peverel, CM3 2EA Hatfield Peverel Hatfield Peverel Dental Surgery Arundel Hse, The Street, Hatfield Peverel, CM3 2EA Heybridge Kelvedon Maldon Heybridge Dental Practice Mid Essex Dental Care Carmelite Dental Practice Unit 25, Bentalls Shopping Centre, Heybridge, CM9 4GD 215-217 High Str, Kelvedon, CO5 9JT 40 White Horse Lane, Maldon, CM9 5QP Maldon Quest Dental Care 129 High Str, Maldon, CM9 5BS Maldon South Woodham Ferrers South Woodham Ferrers South Woodham Ferrers South Woodham Ferrers Witham Witham Witham Witham Witham Witham Witham Witham West Square Dental Surgery Brickfields Dental Care Heralds Way Dental Clinic P Gould S Papineni Cairn Brae Dental Practice Dental Wizards Dentalogica M Duncan & K Singh Mid Essex Dental Care N Pomfret Penhaligon Dental Centre Witham Dental Health Centre 2 West Sq, Maldon, CM9 5QX 10 Brickfields Rd, South Woodham Ferrers, CM3 5XB 2 Heralds Way, South Woodham Ferrers, CM3 5TWQ 3 Heralds Way, South Woodham Ferrers, CM3 5TQ 119 Hullbridge Rd, South Woodham Ferrers, CM3 5LL 2 Maldon Rd, Witham, CM8 2AB Collingwood Dental Surgery, Lockram Lane, Witham, CM8 2BJ 78 Chelmer Rd, Witham, CM8 2ET 141 Newland Street, Witham, CM8 1BE Witham Dental Centre, 4 Mayland Rd, Witham, CM8 2UX 141 Newland Str, Witham, CM8 1BE 12 Penhaligon Ct, Guithavon Str, Witham, CM8 1BQ 30 Maldon Rd, Witham CM8 1AA 94 Telephone 01245 474555 01787 474447 01787 472202 0844 4773883 08444 773883/ 01245 382547 01621 851003 01376 573777 01621 858649 01621 851889/ 01621 851888 01621 841122 08445 769911 01245 322277 01245 322277 01245 320052 01376 501688 01376 513040 01376 513100 01376 513741 01376 302740 01376 513741 01376 502002 01376 513107 13.4 Community Dental Services Community Dental Service Provide the following: • Special Needs Patients • Mandatory Services • Oral Health Promotion • Schools Dental Inspection • BASCD • Domicillary Services • Sedation • General Anaesthetics (GA) Location Chelmsford South Woodham Ferrers Provider Witham Health Centre Witham Health Centre Address Melbourne Clinic, Melbourne Avenue, Chelmsford, CM1 2DY South Woodham Ferrers Clinic, Merchant Str, South Woodham Ferrers, CM3 5BF Telephone 01245 397708 01376 302749 Witham Witham Health Centre 4 Mayland Rd, Witham, CM8 2UX Elmstead Day Unit (Colchester General Hospital) for GA 01376 302749 13.5 Optometrists Location Opticians Address Braintree Boots Opticians Braintree 2-4 Great Square, Braintree CM7 1TX Braintree Braintree Braintree Braintree Braintree Burnham on Crouch Harley Eyecare (Fashion in Vision Ltd) Patrick & Menzies Specsavers Opticians Braintree Tesco Opticians (Braintree) Vision Express (UK) Ltd David Wood Opticians Manor House, Little Square, Braintree CM7 1UT 84 High Street, Braintree CM7 1JP 68-70 High Street Braintree CM7 1JP 1 The Square Notley Green Braintree CM7 7WW 36-38 Bank Street Braintree CM7 1UR West House 9 High Street Burnham-on-Crouch CM0 8AG 95 Telephone 01376 346319 Head Office: Tel:0115 9687261 01376 321852 01376 320419 01376 552247 0845 6779102 01376 528514 01621 782048 Location Opticians Address Chelmsford Blink Opticians Chelmsford Chelmsford Chelmsford Chelmsford Chelmsford Chelmsford Boatmans Opticians Broomfield Opticians Chelmer Village Opticians (Eyedentity Ltd) Dr Vibha Rao Chelmsford Medical Centre Goldsmith Webb Ltd James Bryan Opticians Ltd 22 New London Road, High Chelmer Shopping Centre, Chelmsford CM2 0SW 175 Moulsham Street, Chelmsford CM1 0LD 24 Broomfield Road Chelmsford CM1 1SW 20 Village Square Chelmsford CM2 6RF Fenton House, New London Road, Chelmsford CM2 0PP 19 Market Road Chelmsford CM1 1LO 33 The Meadows, High Street, Chelmsford CM2 6FD Chelmsford Boots Opticians Chelmsford Unit 2B, High Chelmer, Chelmsford CM1 1XG Chelmsford Chelmsford Coggeshall Earles Colne Halstead Halstead Kelvedon Maldon Boots Opticians Chelmsford (D&A Professional Services Ltd) Visionplus Chelmsford Vision Express (UK) Ltd The Coggeshall Eye Centre Simon Kleyn Opticians Billson Opticians Wardale Williams Opticians Eye Syte Ltd Ballentyne Opticians Maldon Boots Opticians Maldon 75 High Street Maldon CM1 1DH Maldon Maldon Specsavers Opticians Maldon Templemans Opticians Martin James Opticians (CA Leith Opticians Ltd) Tesco Opticians (Maldon) Dennies Spectacle Makers Opticians 65 High Street Maldon CM9 5EP 32 High Street Maldon CM9 5PN Chelmsford Maldon Maldon Silver End 60 High Street Chelmsford CM1 1DH 92/93 High Street Chelmsford CM1 1DX Unit 5, High Chelmer Chelmsford CM1 1XR 15 Market Hill Coggeshall CO6 1TS 106 High Street Earls Colne CO6 2QC 82 High Street, Halstead CO9 2JG 28 High Street Halstead CO9 2AP 43 High Street Kelvedon CO5 9AG 121 High Street, Maldon CM9 5BS Telephone Tel: 01245 347666 Tel: 01245 264659 01245 352 803 01245 461843 01245 253760 01245 260555 01245 357 766 01245 354027 Head Office: Tel:0115 9687261 01245 353654 Head Office: Tel:0115 9687261 01245 600 000 01245 251313 01376 561 156 01787 22 3213 Tel: 01787 472847 01376 573370 01621 852021 01621 853547 Head Office: Tel:0115 9687261 01621 854948 1 Market Hill Maldon CM9 4PZ 01621 853261 Fullbridge Maldon CM9 4LE 5 The Broadway Silver End CM8 3RQ 0845 601 3479 01376 583 553 96 Location Opticians Address Telephone South Woodham Ferrers Asda Stores Limited, Optical Department 1-10 Queen Elizabeth Square, South Woodham Ferrers CM3 5SY 01245 429611 South Woodham Ferrers Duffield & Duffield Opticians 40-42 Barron Road South Woodham Ferrers CM3 5XQ 01245 329 475 South Woodham Ferrers Witham Premier Visioncare Opticians (Specs at Home Eye Care Ltd) Belson and Son Opticians 21 Queen Elizabeth Square South Woodham Ferrers CM3 5TD 5A Newland Street, Witham CM8 2AF Witham Boots Opticians Witham 19 The Grove Centre Witham CM8 2YT Witham Witham Vision Centre (IC Optical Retail Ltd) 94 Newland St Witham CM8 1AH 01376 515510 Witham OOA - Frinton Domiciliary Northwood Specsavers Opticians Witham Anthony Briscoe Ltd Unit 4, The Grove Centre Witham CM8 8YT 86A Connaught Avenue, Frinton-On-Sea, CO13 9PT 01376 533670 01255 677710 Blink Eye Care Ltd 14 Batchworth Lane, Northwood, Middlesex HA6 3AT Domiciliary - Bury St Edmunds Boots Opticians Ltd (Bury St Edmonds) 11-13 Cornhill, Bury St. Edmunds, Suffolk IP33 1BX 01284 703013 Head Office: Tel:0115 9687261 Domiciliary - Swindon Complete Price Eyewear Ltd The Outside Clinic Old Town Court,10-14 High Street, Swindon SN1 3EP 0800 85 44 77 David Stanley Opticals Ltd 142 Darkes Lane Potters Bar Herts EN6 1AF 01707 664321 Dawson Eyecare Ltd 49 London Road Stanway Colchester CO3 0NR 12 The Centre, Church Road, Tiptree, Colchester CO5 0HF 55 Warwick Road, Rayleigh, SS6 8PQ 86 Connaught Avenue Frinton-on-Sea CO13 9PT Unit 5, Titan Court, Laporte Way, Luton LU4 8EF Trinity House Sewardstone Road, Foxes Parade, Waltham Abbey EN9 1PH 01206 545279 Domiciliary - Potters Bar Domiciliary - Colchester Domiciliary - Colchester Don Tyler and Son Opticians Ltd Domiciliary - Rayleigh Domiciliary - Frinton Domiciliary - Luton Domiciliary - Waltham Abbey Essex Eye Care (Paul Cowdrey) Frinton Medical Eye Centre Healthcall Home Eyecare Ltd 97 01245 322114 01376 512336 01376 514026 Head Office: Tel:0115 9687261 01621 815084 01702 417 212 01255 677710 0800 030 4083 020 8590 6666 Location Opticians Address Telephone Domiciliary- Hendon Home Opti-care Ltd 64 Danescroft, Brent Street, Hendon, London, NW4 2QH 0208 202 1364 Domiciliary - Woodford Green Home Sight UK Ltd 261 Hale End Road, Woodford Green IG8 9NB 08000 80 60 95 Domiciliary Huntingdon Homevisit Optical (Lee Walker) Homevisit Optical Ltd, PO Box 584, Warboys, Huntingdon, Cambs, PE28 2WR 0800 032 1720 Domiciliary - Upton Park Jaswant Singh, Visiting Opticians 132 Plashet Road, Upton Park London E13 0QS 01236 457570 Domiciliary - Chappel Mark Walker Domiciliary - Ilford Domiciliary - Sidcup Domiciliary - East Ham Mobile Eyez Limited Mohammed Jaufeerally Mr Bhano P Bansal Domiciliary - Redbourn Opticall Limited Domiciliary - Watford Domiciliary - Billericay Domiciliary - Rayleigh Domiciliary - Saffron Waldon Stewart Dick Opticians Stratton & Stratton Opticians Ltd Templeman Opticians Vision Call (Community Eyecare UK Ltd) Viaduct Lodge, Essex, Colchester Road, Chappel CO6 2DQ 88 Vaughan Gardens Ilford IG1 3PD 24 Willersley Avenue Sidcup Kent DA15 9EW 23 Plashet Grove East Ham London E6 1AD Spectrum House Dunstable Road Redbourn, Hertfordshire AL3 7PR 213 St Albans Road Watford Herts WD24 5BH 14 The Pantiles Billericay CM12 0UA 169 High Street Rayleigh SS6 7QA Suite 1, Neville House, Wendens Ambo, Saffron Waldon CB11 4LB 98 01206 243427 0208 181 9171 0208 470 1133 020 8998 4228 01923 224008 01277 650 584 01268 777729 01799 543 561
