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Customer Care
SMS
Call
3G/Wifi
3G/Wifi
3G/Wifi
3G/Wifi
Voicemail
Chat
Video Call
MOBILE UNIFIED
COMMUNICATIONS
SMARTCOM
SMARTCOM
BASIC MODULES
Smartcom is an end-to-end solution designed to replace the traditional high cost
communication (Calls/SMS/MMS) with a more advanced, secure and cost effective mobile
unified communications. Your clients, employees, or subscribers experience will also be exciting
as the whole communication is packed up in user-friendly mobile application that can be
installed on nearly all known smart mobiles.
What's New In Smartcom That Makes It Unique?
Although SmartCom communication features are comparable to other mobile communication
apps in the market like Viber, Tango, Whatsapp, Media 5 etc… and even exceeds those by having
them all in one App/platform, but the main distinguishing point and strength of SmartComm is
its purpose built structure to serve different companies and businesses and not only Individuals,
with extra customized business modules like CRM, Encryption, Time-Based Reminders, Secure
Mobile Payment etc… to fit out companies with different trading platforms; SmartCom also
offers control panel for administrators to monitor the whole communication including calls, SMS,
chat, etc… with ability to send FREE bulk SMS.
SMARTCOM
BUILDING PRIVATE SOCIETY
SmartCom enables companies and
customers to communicate free of
charge after buying the platform.
Through offering SmartCom to
your clients you will be offering
FREE bi-directional
communication, which will make
clients feel more loyal and
attached to company
MOBILE PAYMENT
StealthPay is a payment module
that allows your company to accept
%100 Secure Mobile Payments.
Smarteletec operates StealthPay to
Grant %0 fraud free
Live Chat
Voice Mail
Web Communicator
ADVANCED MODULES
COST EFFECTIVE
SmartCom offers more
communication channels apart from
calls like SMS and Chat, in addition
to the Free Call Back where clients
can get the agent to call them back
when being freed from other clients.
Messaging
SMARTCOM
BENEFITS
UTILIZING EXISTING CALL CENTRE
Voice Calling
SECURE COMMUNICATION
It is always a good practice to
secure your business through
securing your communication,
StealthCom is designed to
encrypt the whole traffic
transmitted from the mobile
application.
Your business data and
communication will be as
secure as ATM machine.
Video Call
Security
Notification
CRM
Reminder
Mobile Payment
Location
VIMS
Advertisement
©Smarteletec All Rights Reserved
COMPANIES IMPLEMENT
SMARTCOM TO
• Communicate FREE calls, SMS & Live Chat.
• Optimize their Call Centre operations.
• Communicate with their international clients.
• Communicate with international branches
• Send Bulk SMS and target their clients
• Secure their communications.
• Offer their clients the most convenient communication methods.
• Build customer loyalty and community.
• Call Centres providing support to subscribers worldwide.
SECTORS
Banks
Airlines
TV Networks
Express Logistics
Hospitals
Real-estate
Automotive
Education
Governments
Stock Markets
Financial Markets
FMCG
COMPARISON
SMARTCOM
REGULAR TELECOM
METHODS
Free Calls, SMS, MMS
Expensive Calls, SMS
and MMS
Live chat
No Live chat
Video Calling
No Video Calling
Brand Exposure
No Exposure
Secure communication
Open communication
Customer Concentring
Customer Distracting
Mobile Payment
No payment or 50%
telecom operator
SUCCESS STORY: AL-JAZEERA SPORT
Before Deploying SmartCom
AlJazeera Sport Retails TV Smart Cards required to decrypt AlJazeera Sport TV
Channels from +1 to +10; the digital broadcast rights that AlJazeera Sport owns have
generated a base of service subscribers in all MENA countries, Customer are calling
AlJazeera Sport call centre which is based in Qatar, Subscribers calling from outside
Qatar would obviously end up paying international calls.
After Deploying SmartCom
SmartCom has enabled the clients to communicate Calls, Messages and Live Chat
FREE of charge with Aljazeera Sport Call Centre through mobile application also
allowed them to have self service functions such as checking account status and EPG.
SmartCom helped AlJazeera to cut their communications cost by %70 and allowed
them to provide free service to their clients although it optimized their call centre
operations through the call back feature.
Added Value: Generating new income from the Ads, send FREE BULK SMS and
building their own community.
©Smarteletec All Rights Reserved