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SecureServe on manulife.ca ® Online answers to your clients’ individual health & dental claims questions How much dental coverage do I have left? What claims did I make this year? Does my plan cover this drug? When was my claim paid? Fast answers to these questions and more are at your Flexcare® and FollowMe™ Health client’s fingertips with access to secure benefit plan information through SecureServe® on manulife.ca (Insurance /Toolbox). Logging into SecureServe® is easy. Just use the Policy/ Plan Number and Identification number found on the handy health benefit card. Do your clients prefer over the phone to on line? Flexcare® and FollowMe™ Health claims information is also available at: 1-800-268-3763 Monday to Friday from 8 AM to 8 PM, ET. Want to let your health and dental clients know about SecureServe®? Remember, you can find them... 3 Steps: 1.Visit www.sellhealthplans.ca 2. Click on view policy 3. Chose a report or search Then choose one of the following options to review your client’s policy information 1. Pending policies – Applications received but not yet approved 3. Cancelled Policies – Policies cancelled by either policy holder or Manulife Financial 2.Active Policies – Includes all applications / policies that have been approved 4. Not Proceeded with Policies – Application process stopped by applicant 5. Find a Policy – Allows you to locate a specific client Flexcare® and FollowMeTM Health and Dental Plans are offered through Manulife Financial (The Manufacturers Life Insurance Company). Plans underwritten by The Manufacturers Life Insurance Company. Manulife, Manulife Financial, the Manulife Financial For Your Future logo and the Block Design are trademarks of The Manufacturers Life Insurance Company and are used by it, and by its affiliates under license. ®/™Trademarks of The Manufacturers Life Insurance Company. © 2011 The Manufacturers Life Insurance Company. All rights reserved. (06/2011) strong reliable trustworthy forward-thinking