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On the Net for Your Business Simon Bates, Project Advisor and Manager. The DDC Group is on the Net, creating content and mining invaluable nuggets of information for its clients. Forming a dedicated near-shore or offshore team for each application, DDC populates websites with fresh content or searches the web to pick up vital information. Teams offering diverse skills, trainability, and excellent value for money are based in the Philippines and in Bosnia, covering most West and East European languages. Breakaway specialists online. Weekendesk is the leading online travel agent for weekends and short breaks in France, Belgium, the Netherlands, Spain and Italy. It features the best hotels and experiences available, and its popularity is growing. To assure stable, streamlined production and management of its web content, and thus guarantee through service levels a consistently attractive product at controllable cost, Weekendesk sought a partner who could work with it collaboratively and cost-effectively. DDC set-up a multi-lingual team to keep the Weekendesk website constantly refreshed with pictorial, descriptive and statistical content, and to provide management reports helping Weekendesk control its offering. An open-minded and flexible approach to service design, which typifies DDC outsourcing, was applied. A relationship of trust and mutual benefit has flourished. “DDC has been instrumental both in the implementation strategy and in the day to day execution through the involvement of the team to deliver the best quality in a tight budget. DDC helps us optimizing the processes using the latest collaborative tool and provides us detailed reporting to monitor our activity.” “Weekendesk has been working with DDC to streamline the content management for our product database in 4 languages.” David Ohayon, CIO & Content Director. On the Net for Your Business Simon Bates, Project Advisor and Manager. “Being a small, international and thus multilingual company, Weekendesk’s editorial department has been relying on DDC Central Europe's services for several years now. All of our text writing and data loading has been detached to this Sarajevo based office and therefore a strong business relation has been built. DDC works with intelligent, communicative, well trained and hard working people, which makes it possible for Weekendesk to add real quality to its outsourcing process. Furthermore, the advantage is to have a team specially dedicated to the Weekendesk project, which facilitates day to day contact and allows us to invest in specific trainings and keep track of quantity, time and costs in an efficient way.” Anne Van Gemert, Head of Editorial Department at Weekendesk Online Community. Indirex is the online community for the global unlisted real estate fund market place. Its website offers information about funds and their performance, fund managers, and related news and research material. As a new company, with all the expertise but limited resource, Indirex was finding it tough to gather all the information needed to populate the database behind its site with fresh data every day. The experts were working long hours on this task as well as launching Indirex’s service to the world: they needed help to release themselves from data gathering so they could run the business! But, was it possible for an outsourcing partner to gather such industry-specific, sometimes esoteric, data correctly? DDC told them it was. Indirex transferred knowledge, concepts and vocabulary from the world of investment in property and infrastructure projects to an offshore DDC team that now accurately populates the client’s database daily with breaking news and updates to funds. Doubts were expunged. Indirex benefits both from the low cost of creating content to power its products, and from the release of its staff to focus on building client relationships and running the business. On the Net for Your Business Simon Bates, Project Advisor and Manager. Award-winning specialists in career development. Populating a database is not always a knowledge-based task, nor even a continuous back-office one, but still requires consistently high accuracy and a clear understanding of what is and is not relevant: the data we deliver forms part of our client’s reputation. BraveNewTalent.com is a social platform where organizations build talent communities around relevant topics that attract, engage & develop their next-generation workforce from an external global audience and their own internal talent ecosystem. Clients include brands such as Microsoft, eBay, Gates Foundation and Expedia. The long term value is that BraveNewTalent will map the Talent Graph by knowledge, skills and potential enabling organizations to increase the efficiency of applying human capital. Part of its offering online is a database of global companies — the employers: the people wanting to attract new talent. BraveNewTalent began capturing corporate profiles to feed its platform, but realised this needed a larger, dedicated team that could populate a database quickly and accurately to give the online offering momentum. DDC’s solution was a four-month data mining project that yielded profiles of the 70,000 biggest employers across the globe. Information extracted for each employer included contact information, size, logo, region and marketplace, AboutUs and employee skills. This involved accurate assessment of the information available within the corporations’ own sites in their myriad forms. DDC transformed, efficiently and economically, a mountain of online data into a reserve of high-grade information, helping BraveNewTalent to realize its start-up goals. Pet insurance specialist. Buddies is a well-known provider of insurance to pet owners, and has been a client of DDC’s for several years, through a regular offline service to capture puppy and kitten registrations. To help review the market, Buddies considered an exercise to garner quotes from its competitors’ websites. Realizing that this would be a potentially costly and time-consuming task for internal staff, Buddies turned to DDC for assistance. DDC had prior experience of such work, having captured quotes for a market research company. For Buddies, we set up a temporary offshore team to generate matrixes of insurance quotes through the online forms of specified competitor sites. Buddies provided value lists for breed, postcode and pet age, along with fixed values for fields that were considered not critical to the exercise. DDC sought for each site a quote using each and every combination of the three variable fields, copying and pasting the quotes generated into a deliverable spreadsheet. The task for Buddies was done using direct connection through the internet, although connection via a UK proxy server is also possible if identity of the connecting IP address is ever an issue. The task was completed in a few weeks at an affordable cost, and Buddies commissioned several such tasks utilizing DDC’s online service. Unearth the gems that make your business sparkle with the DDC Group.