Download The Communication Model

The Communication Model
Definitions in the Communication
Model
•
•
•
•
Context – environment where communication is taking place
Sender/Receiver – people involved in the communication
Message – what is being communicated
Channel – the method of communication (e-mail, letter,
face-to-face, speech)
• Feedback – reaction to communication (verbal or nonverbal)
• Noise – anything that interferes with communication
– Physical (actual audible interference)
– Psychological / Physiological (individual psychological
state)
– Semantic (ambiguity in language)
The Communication Model
Message
Context
Sender/Receiver
Encodes/ Decodes
messages
Sender/Receiver
Channel
Feedback
NOISE – psychological, physical or semantic
Encodes/ Decodes
messages
A word about NOISE
Notice that on the model it lists three types of
noise: psychological, physical and semantic.
Physical noise is simple to define – it is actual sound
that interferes with your ability to communicate.
Semantic noise is defined as the noise that a
sender/receiver makes that interferes with
communication.
Psychological noise is defined as interference in the
mind of the sender/receiver.
Quiz Yourself: Which examples are
Physical, Psychological or Semantic
1. Static on the phone line
2. Being worried about a recent death in the
family
3. A Hungarian accent
4. Suspicion or paranoia about others
5. Mispronunciation of key words
6. Loud music playing in a club
7. Depression
8. A loud intercom announcement
Check yourself:
1.
2.
3.
4.
5.
6.
7.
8.
Physical
Psychological
Semantic
Psychological
Semantic
Physical
Psychological
Physical