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Company and Marketing Strategy
Partnering to Build Customer
Relationships
Copyright © 2003 Prentice-Hall, Inc.
Managing the Marketing Effort
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Chapter 2- slide 2
Managing the Marketing Effort
Marketing Analysis – SWOT Analysis
Copyright © 2010 Pearson Education, Inc.
Publishing as Prentice Hall
Chapter 2- slide 3
Marketing Plan
Copyright © 2003 Prentice-Hall, Inc.
Marketing Plan
 A marketing plan is a part of an overall business plan.
 Outlines a company's overall marketing efforts.
Copyright © 2003 Prentice-Hall, Inc.
Managing the Marketing Effort
Market Planning—Parts of a Marketing Plan
Executive
summary
Objective and
issues
Budgets
Marketing
situation
Threats and
opportunities
Marketing
strategy
Action
programs
Controls
Copyright © 2003 Prentice-Hall, Inc.
Managing the Marketing Effort
Marketing Implementation
Implementing is the process that turns marketing plans into
marketing actions to accomplish strategic marketing
objectives
 Successful implementation depends on how well the
company blends its people, organizational structure,
decision and reward system, and company culture into a
cohesive action plan that supports its strategies
Copyright © 2003 Prentice-Hall, Inc.
Managing the Marketing Effort
Marketing Department Organization
Functional organization
Geographic organization
Product management organization
Market or customer management
Copyright © 2003 Prentice-Hall, Inc.
Managing the Marketing Effort
Marketing Control
 Controlling is the measurement and evaluation of
results and the taking of corrective action as
needed
 Operating control
 Strategic control
Copyright © 2003 Prentice-Hall, Inc.
Measuring and Managing
Return on Marketing Investment
Return on Marketing Investment (Marketing ROI)
Return on marketing investment (Marketing ROI)
is the net return from a marketing investment
divided by the costs of the marketing
investment.
Marketing ROI provides a measurement of the
profits generated by investments in marketing
activities.
Copyright © 2003 Prentice-Hall, Inc.
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