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CT 4/510: Advanced Interpersonal Communication Elements of Nonverbal Communication Nonverbal Communication consists of all cues beyond the written and spoken word. Appearance communicates • respond more positively to well dressed people • more likely to obey well dressed people • more likely to return money to well dressed people. • more likely to let well dressed people break the rules. What does our appearance today communicate about us? information we get from physical appearance • economic disclosures • educational disclosures • social status disclosures trustworthiness/moral disclosures The less you know someone, the more importance you will place on appearance. And . . . First impressions are usually accurate . . . The six faces of emotion • happy • angry • sad • surprised • disgusted • afraid Types of touching • functional-professional • social-polite • friendship-warmth • love-intimacy • sexual arousal The environment communicates • spacial arrangements •formality •$$ • cleanliness • time before retirement after retirement How do you . . . • initiate conversation with a stranger at a party? • appear friendly and warm? • signal your desire to leave a conversation when the other person keeps talking? How do you . . . • Appear confident when asking boss for a raise? • Appear interested in class lecture? • Avoid talking with an undesirable person? CT 410 Advanced Interpersonal Communication context as communication context communicates - our physical environment encourages certain communication expectations every interior betrays the nonverbal skills of its inhabitants The environment communicates: Malls have become the temples, shrines and communal centers of modern North America Montreal George Lewis: the important thing is to create the illusion of community while quietly stacking the deck against its actual development Vancouver Malls create a disorienting environment where we participate by buying. Minnesota Malls attempt to commodify community Georgia Malls are located so as to insulate shoppers from poor people. Malls are designed to move you along . . . What are the primary kinds of conversations people have in malls? living space geography and climate colors colors colors colors colors colors colors colors colors seating arrangements vc sv nv us seating arrangements vc sv nv us Robert Sommers cooperate x compete x x x x co-act x cooperate x x A classroom • colors • lighting • decorations • rows • control • temperature • atmosphere
