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Computational Impact Assessment of Social Justice Documentaries Jana Diesner, Jinseok Kim, Shubhanshu Mishra, Kiumars Soltani, Sean Wilner, Amirhossein Aleyasen The iSchool, Department of Computer Science, Illinois Informatics Institute 1 Problem Statement: Measuring Impact • Goal of (social justice) documentaries: Storytelling – Create memories, imagination, sharing • Goal of funders and producers: Impact – Evoke change in people’s knowledge and/or behavior • Common approach/ status quo: – Big data (frequency counts) vs. thick data (interviews) – Science: psychological effects of media on individuals – Need: computational, empirical, scalable, rigorous, theory • Q: How can we know if a documentary has what impact? – Generalized: measure impact of information in terms of change • Q: How early in a film’s life cycle can we answer this question? – Prediction models for likely impact trajectories • Here and now usefulness for producers – Strategic allocation of limited resources – Leverage existing social capital 2 Approach: A story of microscopes and telescopes • Assumption: documentaries produced, screened, watched as part of larger, dynamic ecosystems of stakeholders and information flow • Method: identify, map, monitor, analyze social (stakeholders) and semantic (information) networks to study their structure, functioning and dynamics 3 DIMENSION LEVEL CONTENT EXPECTED OUTCOME INDEX ANALYTICS ITEM Guiding Factor Description Ranking weighing Report by producers or funding agencies Outreach Stats Number of movies, CDs distributed Number of theatrical, Internet release Duration of release; Sales of product MASS MEDIA Mass Media Attention Text Mining Web Analytics Frequency of news coverage weighted by influence (article, opinion/editorial) Domestic, international broadcast USER MEDIA User Media Attention PROFESSIONAL MEDIA Prestige INTERPERSONAL INTERACTION Intimate Attention MESSAGE EVALUATION PRIORITY RESOURCE OFFLINE RELEASE MEDIUM RESPONSIVE MEDIUM MEDIUM TARGET ONLINE AUDIENCE SIZE Reachability HOMOGENEITY Diversity SINKER Passiveness TRANSMITTER Leadership AUDIENCE TYPE COLLECTIVE ENTITY COGNITIVE GLOBAL SOCIETAL INDIVIDUAL IMPACT COMMUNAL ATTITUDINAL BEHAVIORAL TEMPORAL Twitter, Facebook, Blogs, webpages Frequency of talking about, links included, user-created contents Text Mining Web Analytics Survey, Interview Number of festival acceptance Number of awards Number of professional reviews Conversation, talking on the phone or email, lectures, exchange of letters, etc. Text Mining Web Analytics Archived Data Survey, Interview Text Mining Web Analytics Network Analysis Number of viewers or visitors Geography & demography: location, age, gender, education, income Number of inactive viewers Number of opinion leaders Advocacy Text Mining Web Analytics Survey, Interview Number of advocacy communities, colleges, schools, or NGOs Awareness Stats, Text Mining Web Analytics, Network Analysis Frequency of names, ideas, thoughts, or concepts appeared in corpus Report of increased awareness Sentiment Sentiment Analysis Frequency of positive, negative, neutral sentiments of comments Personal, critics, mass media, and organizational responses Reaction to calls for action Engagement Enactment Connectedness Capacity Expansiveness Centralization Impact Dynamics Text Mining Web Analytics Network Analysis Longitudinal analysis How well connected How much & far disseminated How centralized is the impact The route of diffusion Number of action pledges alliance and allied action of organization Discussion or decision by organizational, governmental, international policy/legislation makers sponsorship of bills, adoption, donation, funding, implementation, social movement or intervention Comparison b/w multiple time points Duration of impact Increase vs. decrease Change vs. stability vs. reinforcement Introduction or shifts of topics Detection of social norm change This is no computational fishing expedition. We have theory: CoMTI Framework Diesner J, Pak S, Kim J, Soltani K, Aleyasen A (2014) Computational Assessment of the Impact of Social Justice Documentaries. iConference, Berlin, Gemany 4 Scientific Logic Baseline Ground truth Transcript Content Reality/ Change Social Structure Meta Data Theme Content Social Structure Meta Data Movie Content Social Structure Meta Data Content Theme Technology: ConText http://context.lis.illinois.edu 5 Lessons Learned 6 Thank you! • Acknowledgement: This work is supported by the FORD Foundation, grant 0125-6162. We are also grateful to feedback and advice from Dr. Susie Pak from St. John’s University, Orlando Bagwell, former director of JustFilms at the Ford Foundation, and Joaquin Alvarado from the Center for Investigative Reporting. • For questions, comments, feedback, follow-up: Jana Diesner Email: [email protected] Phone: (412) 519 7576 Web: http://people.lis.illinois.edu/~jdiesner 7