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Marketing Resource Allocation Marketing Analytics Rajkumar Venkatesan Optimal Marketing: Misallocations Revealed Rajkumar Venkatesan Resource Allocation Process • Determine the objective function? – Market Share, Profits, Customer Lifetime Value etc. • Build a econometric (regression) model for the unknown values in the objective function – The regression model will be a function of marketing inputs of interest. E.g., price, advertising, sales calls etc. • Once the regression model is obtained, predict the objective function using the regression function • Identify the optimal value of the marketing input that maximizes the objective function. – Hint: Solver – Hint: Regression function connects marketing inputs to the objective function Rajkumar Venkatesan Resource Allocation Process Linear Regression Number of New Prescriptions Sales Calls Profit Per Physician Direct to Consumer Advertising Probability of a New Prescription Logistic Regression Marketing Cost Rajkumar Venkatesan Resource Allocation Process • Profit per physician = # of New Prescriptions * prob (New Prescriptions) - # of Sales Calls * Unit cost of Sales Calls – # of DTC Spots * Unit Cost of a DTC Spot • # of New Prescriptions = a + b1*# of Sales Calls + b2 * # of DTC Spots • prob (new prescriptions) = exp (u) / [1+exp(u)] – u = c + d1* # of sales calls + d2* # of DTC spots • Regression gives you; – a, b1, b2, c, d1, d2 Rajkumar Venkatesan Relationships Among Metrics • Marketers generally rely on a portfolio or “dashboard” of metrics to better assess market dynamics and derive focused strategies and solutions. •Marketers should appreciate the relationship between and among metrics as well as the limitations inherent in each. •But, KISS 6 Rajkumar Venkatesan System of Identities • Decomposition and diagnosis • Triangulation • Empirical Models and Dashboards Marketing Analytics Rajkumar Venkatesan 5/10/2017 Rajkumar Venkatesan 8 Rajkumar Venkatesan Empirical & Definitional Relationships Unit Price Consumer Preference % Share ID Promotion Lift % EM Advertising Sales Force EM Trade Promotion Distribution PCV % EM Empirical Relationship ID Identity Relationship Metrics 5/10/2017 Constructs* EM Decision Levers 10 Rajkumar Venkatesan The Three Pillars Econometrics Decision Calculus Experimentation Rajkumar Venkatesan