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Families and Crisis (Grades 10,11,12) Unit 3: The Power of Communication Concept: Developing Decision Making and Communication Skills Lesson Description: Values, Goals, The Decision Making Process, The Communication Process, Factors Affecting Communication and Skills for Conflict Resolution. NDE Alignment: Course: Career & Life Readiness Standard 1: Students will understand, explore and apply the characteristics of personal development. Benchmark 1.4: Identify elements of communication styles. Standard 4: Students will identify and apply employability skills. Benchmark 4.2: Define and describe characteristics of valued employees. Resources (book title & pages): Primary: Strengthening Family and Self (Chapters 4 & 5) Supplemental: Materials/supplies: Essential Vocabulary: Term Definition Routine Decision Planned Decision Decisions made every day without much thought A decision that requires more time and energy to make the best choice To plan or estimate ideas for the future All the ideals and beliefs that a person considers important and that influences his or her decisions and actions The ideals and beliefs that are important to a specific group of people within a culture Something a person wants to have or achieve at a certain point Something a person wants to have or achieve in a relatively short amount of time, such as a day or week Something a person want to have or achieve in the distant future A step that brings a person closer to achieving a long term Project Values Group Values Goal Short-term goal Long-term goal Subgoal Obstacle Standards Resource Human Resource Nonhuman Resource Communication Sender Receiver Nonverbal Communication Verbal Communication Body Language I-statements Passive Listening Active Listening Checking Out Reflecting Decision-making process Alternative Consequence Blaming Placating Distracting Conflict Conflict Resolution goal Something that stands in the way of achieving a goal A measurement of progress toward meeting goals or determining whether a goal has been reached Anything available to help carry out decisions and reach goals A personal quality and characteristic that comes from within a person; also a person who provides support in some way An item available to help a person reach a goal, such as money, a car, tools, time, or information An exchange of information between two or more people involving the sending and receiving of messages though spoken or written words, facial expressions, or gestures. Transmits or sends the message during communication Hears and interprets the message during communication A way of sending and receiving messages without using words, such as through body movements, facial expressions and eye contact The use of words as in speaking and writing to send and receive messages The expression of thoughts, feelings, and emotions through body movements, such as facial gestures and body motions Expressing thoughts, feelings, and anxious about meeting new people Hearing words without listening for meanings Giving the message sender some type of feedback When questions are used to clarify a message Repeating in your own words what you think was said Step by step method to guide your thinking when you need to make a planned decision A possible choice to consider when making a decision The end result of a choice A pattern of communication in which people accuse other for everything that goes wrong as a way of preserving their own self-esteem A pattern of communication in which people say or do things just to please others or keep them from getting upset A pattern of communication in which people ignore unpleasant situations and put them aside as not really being important When two people disagree on an issue A communication skill that encourages a better understanding of the other person’s point of view, helping to Problem Ownership Negotiation Compromise A resolve conflicts in a positive way. Identifying the person who is most bothered and affected by a problem A communication process in which people alternate between sending and receiving message for the purpose of reaching a mutually agreeable solution A give-and-take method of resolving differences where both people give in a little to reach a solution that is satisfactory to both. Assessments: Formative: Summative: Common District Assessment: Lesson Plans: Day 1 Student Objective: I will be able to define values. I will be able to determine what my personal values are. Directions: Use the Chapter 4 PowerPoint (Docushare) and guided notes worksheet. Students will read through the Values List and pick 10 qualities that they value. Students will need to answer “I value ____________ because…” They can use the worksheet template (Docushare) and a piece of scratch paper to identify their 10 values and why. Day 2 Student Objective: I will be able to connect my values to my goals. Directions: Have students get out their “I value ___________ because…” statements (worksheet or scratch paper). Go through rounds of having students eliminate a value that they could live without. Continue with this activity only one value remains. Ask students to explain why they chose that value as being most important. Then, use Chapter 4 PowerPoint and guided notes worksheet. Discuss how your values are related to your goals. Have students apply their knowledge by completing Chapter 4.1: Activity A, Developing Decision Making Skills. Day 3 Student Objective: I will be able to formulate an action plan for reach my goal. Directions: Students will complete Chapter 4.1: Activity B, “Reaching your Goals” worksheet. Students will pair up with a partner to discuss their goals. Your partner will make sure your goal is meeting all the criteria of attainable, measurable and realistic. Student will summarize their goal on a Star and then decorate to make it personal to them. Student will post their goals around the room or on a bulletin board stating, “What Are You Reaching For?” If you want, students could present their goals to the class. Day 4 Student Objective: I will be able use the decision-making process to make and evaluate decisions. Directions: Use the Decision-Making Process Worksheet. Work together as a class to fill in the steps needed in the process. Use case studies (Docushare) for students (in groups) to apply the Decision-Making Process. Have groups share with the class how they used the Decision-Making Process. Day 5 Student Objective: I will be able to describe the communication process. Directions: Teacher can use a video clip, cartoon or journal to introduce the humor of issues that may arise with “poor” communication. Use the Communication Process PowerPoint with guided notes. Day 6 Student Objective: I will be able to apply the different forms for non-verbal communication. Directions: Have the students divided into two teams. In the teams a student will volunteer (or be selected) to act out the charade. The team will guess what charade is being acted out. (List provided in Docushare) Have students journal “When talking on the phone or communicating over the internet, how does the absence of nonverbal communication affect a person’s understanding of the message.” Day 7 Student Objective: I will be able to demonstrate effective speaking and listening skills. Directions: Have a guest speaker in the community come to class and speak about the importance of professionalism and communication in the workplace. Have students complete a guest speaker worksheet. Suggestions for Speakers: Jimmy Johns, Wells Fargo Day 8 Student Objective: I will be able to describe factors affecting communication. Directions: To start, have students write a positive note that would increase someone else’s self. The student or the teacher can deliver the note. Students will read Chapter 5.2 and complete Chapter 5.2: Activity B, “Barriers to Communication” Day 9 Student Objective: I will be able to apply the steps of conflict resolution to a problem. Directions: Angry Ball Toss- Students will stand in a circle and finish the statement, “I feel angry when…” after each student shares they can “nicely” pass the ball to someone else in the circle. Then, use the Chapter 5.3 PowerPoint and guided notes. Day 10 Student Objective: I will be able to apply the steps of the conflict resolution to a problem. Directions: Journal “Why might it be hard for a person to accept ownership of problem.” Then have the students break into small groups and assign scenarios from Chapter 5.3: Activity F, Who Owns the Problems worksheet. Students will then role-play their scenario using the conflict-resolution process.