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Air-to-Water Heatpump Product Training SDC & SDF Series 22nd – 23rd July 2010 Content Content of Product Training • • • • • • • • • • • • • • • • Product Line Up System of Model Number Product Feature Product Specification Product Dimension Product Operating Condition Competitors Product Comparison Location of Controls & Components Refrigeration Cycle & Water Circuit System Configuration Block & Wiring Diagrams Indoor Unit Installation Optional External Device Installation Operation & Control Servicing Mode Self-diagnosis Method Product Line Up Content Product Line Up 7kW 9kW 12kW 14kW 16kW WH-SDC07C3E5 WH-SDF07C3E5 WH-SDC09C3E5 WH-SDF09C3E5 WH-SDC12C6E5 WH-SDF12C6E5 WH-SDC14C6E5 WH-SDF14C6E5 WH-SDC16C6E5 WH-SDF16C6E5 WH-UD07CE5-A WH-UD09CE5-A WH-UD12CE5-A WH-UD14CE5-A WH-UD16CE5-A Indoor Unit Outdoor Unit System of Model Number System of Model Number Heat exchange unit Indoor Unit WH S WH : Air-to-Water S : Split-type D : Standard F : Heating Only ; C : Heating & Cooling Heating Capacity (kW) Generation (Development Sequence) Backup Heater Size (3: 3kW ; 6: 6kW) Destination (E: Europe) Power Source (5: Single Phase ; 8: Three Phase) D F 07 C 3 E 5 System of Model Number Heat exchange unit Outdoor Unit WH U WH : Air-to-Water U : Split-type D : Standard Heating Capacity (kW) Generation (Development Sequence) Destination (E: Europe) Power Source (5: Single Phase ; 8: Three Phase) Connectivity (A: SDF or SDC indoor unit) D 07 C E 5 A Product Feature Content Product Feature Top Class Energy Saving & Compact Heat Exchanger Unit in Industry 892mm Optimized use of Air-to-Air Heat Pump technology to realize up to COP 4.67* Panasonic Air-to-Water * EUROVENT standard (7oC outdoor ambient temperature / 35oC leaving water temperature) for 16.0kW model Space saving installation with compact design of heat exchanger unit (total volume 0.158m3) 502mm 353mm Volume ratio compare with Daikin Altherma 51%, Toshiba Estia 52%, Hitachi AquaFree 53% & Fujitsu General 58% Content Product Feature Flexible Application & Easy Installation of Heat Pump Unit Maximum 40m Pipe Length Optimize design for installation space. Long pipe specification improves the flexibility for long piping installation up to 40m* & height difference up to 30m* Maximum 30m Height Difference Pipe connection flexibility allow outdoor pipe connection in four directions (front, bottom, side, rear) to indoor heat exchanger unit * for the 12kW, 14kW and 16.0kW models Rear Side Front Bottom Content Product Feature Easy Maintenance, Monitoring Operation of Heat Exchanger Unit & Weekly Timer Front maintenance design of heat exchanger unit allow front panel to be opened or closed by just three screws. Thus, service or maintenance is convenient Easy monitoring of operation status (OFF/ON, outdoor & water inlet & outlet temperatures, abnormality) from the front control panel of heat exchanger unit It is possible to program operation in accordance with the typical weekly schedule (6 programs per day and 42 programs per week) Control Panel Content Product Feature Wide Range (7kW ~ 16kW), Flexibility & High Connectivity to Existing or New Installation The Aquarea offer wide ranges (7kW ~ 16kW) that adapt just as well to an existing installation as boiler backup or to a new installation with radiant floor, lowtemperature radiators or even fan-coil (in heating and cooling for the SDC models). These ranges also allow connect to a solar kit to increase efficiency and minimise the impact of ecosystem. Product Specification Product Specification Indoor Unit Specification (SDC) Specification items 7kW 9kW 12kW 14kW dB (A) C/H : 30 Power Level dB C/H : 43 Height mm 892 Width mm 502 Depth mm 353 16kW Noise level Dimension Net weight kg 45 51 6.35 (1/4) 9.52 (3/8) Refrigerant pipe diameter Liquid mm (inch) Gas mm (inch) 15.88 (5/8) Water pipe diameter Inlet mm (inch) 28.00 (1-3/32) Outlet mm (inch) 28.00 (1-3/32) Water drainage diameter mm (inch) 15.00 (19/32) Motor type Water pump Capacitor Run Induction (2.5uF) No. of speed Input power Capacitor Run Induction (5uF) 3 W 100 190 Water flow rate l/min Pressure relief valve kPa Open: 190; Close: 183 and below Protective device (RCCB) A 40 Expansion vessel volume l 10 Electrical heater kW C: 17.6; H: 20.1 C: 20.4; H: 25.8 3.00 C: 28.7; H: 34.4 C: 33.0; H: 40.1 6.00 C: 35.0; H: 45.9 Product Specification Indoor Unit Specification (SDF) Specification items 7kW 9kW 12kW dB (A) 30 Power Level dB 43 Height mm 892 Width mm 502 Depth mm 353 14kW 16kW Noise level Dimension Net weight kg 43 49 6.35 (1/4) 9.52 (3/8) Refrigerant pipe diameter Liquid mm (inch) Gas mm (inch) 15.88 (5/8) Water pipe diameter Inlet mm (inch) 28.00 (1-3/32) Outlet mm (inch) 28.00 (1-3/32) Water drainage diameter mm (inch) 15.00 (19/32) Motor type Water pump Capacitor Run Induction (2.5uF) No. of speed Input power Capacitor Run Induction (5uF) 3 W 100 190 Water flow rate l/min Pressure relief valve kPa Open: 190; Close: 183 and below Protective device (RCCB) A 40 Expansion vessel volume l 10 Electrical heater kW 20.1 25.8 3.00 34.4 40.1 6.00 45.9 Product Specification Heat exchange unit Outdoor Unit Specification (SDC) Specification items 7kW 9kW 12kW 14kW 16kW *Cooling capacity kW 6.00 7.00 10.00 11.50 12.20 EER W/W 2.61 2.41 2.78 2.61 2.54 *Heating capacity kW 7.00 9.00 12.00 14.00 16.00 *COP W/W 4.40 4.10 4.67 4.50 4.23 dB (A) C/H: 48 C: 50; H: 49 C/H: 50 C: 52; H: 51 C: 54; H: 53 Power Level dB C/H: 66 C: 68; H: 67 C: 68; H: 67 C: 70; H: 68 C: 72; H: 70 Noise level Dimension Height mm Width mm 900 Depth mm 320 Net weight kg 795 1340 66 Refrigerant control device 106 Expansion valve Refrigerant oil cm3 FV50S (900) FV50S (1200) Refrigerant (R410A) kg 1.45 2.75 Liquid mm (inch) 6.35 (1/4) 9.52mm (3/8) Gas mm (inch) 15.88 (5/8) Standard pipe length m 7 Pipe length range m 3 ~ 30 3 ~ 40 Maximum height difference m 20 30 Refrigerant pipe diameter Product Specification Outdoor Unit Specification (SDC) Specification items 7kW 9kW 12kW 14kW Additional gas charging g/m 30 50 Refrigerant chargeless m 10 30 Compressor Type Hermetic motor Motor type Brushless (4-pole) Rated output kW 1.70 3.00 Type Propeller fan Motor type Transistor (8-pole) Output power 16kW W 60 RPM C: 600 (top); 640 (bottom) H: 510 (top); 550 (bottom) Fan Speed C: 670; H: 580 C: 700; H: 640 C: 630 (top); 670 (bottom) H: 540 (top); 580 (bottom) C: 630 (top); 670 (bottom) H: 580 (top); 620 (bottom) Product Specification Heat exchange unit Outdoor Unit Specification (SDF) Specification items 7kW 9kW 12kW 14kW 16kW *Heating capacity kW 7.00 9.00 12.00 14.00 16.00 *COP W/W 4.40 4.10 4.67 4.50 4.23 dB (A) 48 49 50 51 53 Power Level dB 66 67 67 68 70 Noise level Dimension Height mm Width mm 900 Depth mm 320 Net weight kg 795 1340 66 Refrigerant control device 106 Expansion valve Refrigerant oil cm3 FV50S (900) FV50S (1200) Refrigerant (R410A) kg 1.45 2.75 Liquid mm (inch) 6.35 (1/4) 9.52mm (3/8) Gas mm (inch) 15.88 (5/8) Standard pipe length m 7 Pipe length range m 3 ~ 30 3 ~ 40 Maximum height difference m 20 30 Refrigerant pipe diameter Product Specification Outdoor Unit Specification (SDF) Specification items 7kW 9kW 12kW 14kW Additional gas charging g/m 30 50 Refrigerant chargeless m 10 30 Compressor Type Hermetic motor Motor type Brushless (4-pole) Rated output Fan kW 1.70 3.00 Type Propeller fan Motor type Transistor (8-pole) Output power W Speed RPM 16kW 60 580 640 510 (top); 550 (bottom) 540 (top); 580 (bottom) 580 (top); 620 (bottom) Product Dimension Product Dimension Heat exchange unit Indoor Unit Dimension (7kW ~ 16kW) Unit: mm Product Dimension Heat exchange unit Outdoor Unit Dimension (7kW ~ 9kW) 30cm Unit: mm Product Dimension Heat exchange unit Outdoor Unit Dimension (12kW ~ 16kW) 30cm Unit: mm Product Operating Condition Product Operating Condition Heat exchange unit Product Operating Condition Cooling Heating Indoor Outdoor Water outlet temperature (oC) Ambient temperature (oC) Maximum 20 43 Minimum 5 16 Maximum 55 35 Minimum 25 -20 When outdoor temperature is out of the above temperature range, the cooling or heating capacity will drop significantly and outdoor unit might stop for protection control. Location of Controls & Components Location of Controls & Components Indoor Unit Control Panel (7kW ~ 16kW) 7 6 4 3 25 13 5 11 8 12 9 24 10 23 2 1 * for the SDF control panel, there’s no Cool Mode Indicator * Location of Controls & Components Indoor Unit Control Panel (7kW ~ 16kW) 19 17 22 * 18 14 15 20 21 16 * for the SDF control panel, there’s no Water set temperature during cool mode (5oC ~ 20oC) Location of Controls & Components Indoor Unit Control Panel (7kW ~ 16kW) 19 17 22 * 18 14 15 20 21 16 * for the SDF control panel, there’s no Cool + Tank and Cool Mode selection Location of Controls & Components Indoor Unit Control Panel (7kW ~ 16kW) Location of Controls & Components Indoor Unit Control Panel (7kW ~ 16kW) Location of Controls & Components Indoor Unit Control Panel (7kW ~ 16kW) Location of Controls & Components Heat exchange unit Indoor Unit Components (Activate when water pressure exceeds 0.20MPa) (10L) Refrigeration Cycle & Water Circuit Refrigeration Cycle & Water Circuit Heat exchange unit System Configuration System Configuration Block & Wiring Diagrams Block & Wiring Diagrams Indoor Unit & Outdoor Unit Block Diagram (7kW ~ 9kW) Block & Wiring Diagrams Indoor Unit & Outdoor Unit Block Diagram (12kW ~16kW) Block & Wiring Diagrams Heat exchange unit Indoor Unit Wiring Diagram (7kW ~ 9kW) Block & Wiring Diagrams Heat exchange unit Indoor Unit Wiring Diagram (12kW ~ 16kW) Block & Wiring Diagrams Heat exchange unit Outdoor Unit Wiring Diagram (7kW ~ 9kW) Block & Wiring Diagrams Heat exchange unit Outdoor Unit Wiring Diagram (12kW ~ 16kW) Indoor Unit Installation (7kW ~ 16kW) Indoor Unit Installation Heat exchange unit Indoor Unit Installation Diagram IMPORTANT: Cover refrigerant circuit’s tube connectors and pipes properly to prevent water or moisture from entering the circuit during installation and service work. Failing to do so may cause the system to malfunction. Ø28.00mm (1-3/32”) Ø28.00mm (1-3/32”) * For SDF models, 2-way valve cable is NOT required Indoor Unit Installation Heat exchange unit How to Fix Installation Plate Indoor Unit Installation Heat exchange unit Install The Indoor Unit Indoor Unit Installation Heat exchange unit Water Pipe Installation 1. The minimum requirement of water in the system is 30 litres (for 7kW ~ 9kW models) and 50 litres (for 12kW ~ 16kW models). If this value could not be achieved, please install additional buffer tank (field supply). 2. Cover the pipe end to prevent dirt and dust when inserting it through wall. 3. Must install an external filter (30 mesh or more, field supply) before water inlet connector of indoor unit (indicated with “WATER IN”). 4. Use Rp 1-1/4” nut for both water inlet and water outlet connection and clean all piping with tap water before install. 5. Be sure to use two spanners to tighten the connection with 117.6N.m torque. Over tightening will cause water leakage. 6. Make sure to insulate the water circuit pipes to prevent reduction of heating and cooling capacity. 7. Mount the PS foam and long banding strap (factory supply as accessory for SDC models) to water inlet and water outlet connectors. * Only applicable for SDC models. Indoor Unit Installation Heat exchange unit Drain Hose Installation Indoor Unit Installation Heat exchange unit Drain Elbow & Hose Installation (for SDC models only) Indoor Unit Installation Heat exchange unit Electrical Cable Connection (7kW ~ 9kW) (4 x 4.0 or 6.0mm2) (3 x 4.0mm2) (3 x 4.0 or 6.0mm2) Power Supply 1 - For indoor and outdoor units. Power Supply 2 - For indoor unit backup heater (3kW) and tank unit booster heater (3kW) Terminal board for external device connection Indoor Unit Installation Heat exchange unit Electrical Cable Connection (12kW ~ 16kW) (4 x 4.0 or 6.0mm2) (3 x 4.0mm2)(3 x 1.5mm2) (3 x 4.0 or 6.0mm2) Power Supply 1 - For indoor and outdoor units. Power Supply 2 - For indoor unit backup heater (6kW) Power Supply 3 - For tank unit booster heater (3kW) Terminal board for external device connection Indoor Unit Installation Heat exchange unit Electrical Cable for Optional External Device (Field Supply) * for the SDC models Indoor Unit Installation Heat exchange unit Optional External Device Connecting Requirement Install a solar connection PCB (CZNS1P) when solar station is utilized. 1-pole (min 3.0mm contact gap) * for the SDC models Must connect a jumper between terminal no.13 & no.14, when there’s no tank OLP connection. Maximum output power of tank booster heater should be ≤ 3kW. Optional External Device Installation Optional External Device Installation (a) External Room Thermostat Recommended external room thermostat: To connect an external room thermostat, make sure set the external thermo controller connection to YES through Special Functions Setting REMOTE indication will display when external thermo controller connection is set to YES REV200 Optional External Device Installation (a) External Room Thermostat Optional External Device Installation (b) 3- Way Valve Control Recommended 3- way valve kit: 3-way valve function: To change the flow direction of hot/cold water to room side or hot water to tank side. (AB -> A: CLOSE) SFA21/18 (AB -> B: OPEN) (Tank Side) 1. During STOP/HEAT/COOL/FORCE HEATER/PUMPDOWN MODE, relay is default at terminal no.04. (AB -> B: OPEN) 2. During TANK MODE, relay is switched to terminal no.05. (AB -> A: OPEN) VXI46/25 (Room Side) Optional External Device Installation (c) 2- Way Valve Control (for SDC models only) Recommended 2- way valve kit: 2-way valve function: To allow hot water to radiant floor and/or radiator or to block cold water to radiant floor and/or radiator. SFA21/18 (A -> AB: CLOSE) (radiant floor/radiator) 1. During STOP/TANK/COOL/PUMPDOWN MODE, relay is default at terminal no.01. (A -> AB: CLOSE) 2. During HEAT/FORCE HEATER MODE, relay is switched to terminal no.02. (A -> AB: OPEN) VVI46/25 Optional External Device Installation (c) Solar Connection PCB (CZ-NS1P) & Control Connecting cable length must NOT exceed 10m ! 1. When solar station pump P2 OFF, CZ-NS1P relay is default at terminal no.20. AB -> A (CLOSE) and tank unit is not heat-up by solar station. 2. When solar station pump P2 ON, CZ-NS1P relay will switch to terminal no.21. AB -> A (OPEN) and tank unit is heat-up by solar station. Operation & Control Operation & Control (a) Cool Mode Operation (only for the SDC models) OFF OFF Backup & Booster Heaters 1. Thermostat OFF: water outlet temp. < water set temp. - 1.5oC (continuously for 3 mins). 2. Thermostat ON: water outlet temp. > water inlet temp. (at the time of thermostat OFF is triggered) + 3oC (3 mins delay restart). 3. Solar OFF: tank temp. > 77oC; Solar ON: tank temp. < 70oC. 4. Indoor water pump always ON. Operation & Control Heat exchange unit (b) Cool + Tank Mode Operation (only for the SDC models) OFF OFF 1. Thermostat OFF: water outlet temp. < water set temp. - 1.5oC (continuously for 3 mins). 2. Thermostat ON: water outlet temp. > water inlet temp. (at the time of thermostat OFF is triggered) + 3oC (3 mins delay restart). 3. Solar OFF: tank temp. > 77oC; Solar ON: tank temp. < 70oC. 4. Indoor water pump always ON. Operation & Control (c) Heat Mode Operation OFF ON Booster Heater 1. Thermostat OFF: water outlet temp. > water set temp. + 2.0oC (continuously for 3 mins). 2. Thermostat ON: water outlet temp. < water inlet temp. (at the time of thermostat OFF is triggered) - 3oC (3 mins delay restart). 3. Backup heater OFF: water outlet temp. > water set temp. - 2oC (continuously for 15 secs). 4. Backup heater ON: water outlet temp. < water set temp. - 8oC AND after 20 mins since previous OFF. Operation & Control (d) Tank Mode Operation ON OFF 1. Water set temp. = tank set temp. or 55oC whichever is lower. 2. Thermostat OFF: tank temp. > water set temp. + 2oC (continuously for 3 mins). 3. Thermostat ON: tank temp. < water set temp. - 3oC AND water pump ON for 3 mins. 4. Water pump ON: tank temp. < tank temp. (at the time thermostat OFF is triggered) - 3oC. 5. When solar priority is set, heatpump and booster heater OFF when solar request ON. 6. 2 way valve always OFF. Operation & Control (d) Tank Mode Operation ON OFF If solar priority is not set, solar 3WV ON only after heatpump thermostat OFF. 1. Water set temp. = tank set temp. or 55oC whichever is lower. 2. Thermostat OFF: tank temp. > water set temp. + 2oC (continuously for 3 mins). 3. Thermostat ON: tank temp. < water set temp. - 3oC AND water pump ON for 3 mins. 4. Water pump ON: tank temp. < tank temp. (at the time thermostat OFF is triggered) - 3oC. 5. 2 way valve always OFF. Operation & Control (e) Heat + Tank Mode Operation (Heating No Priority) OFF/ON ON 1. During heating heat-up interval, switch to tank heat-up when heating heat-up interval ends, and tank temp. < tank set temp. - 3oC (AND solar 3WV OFF if solar priority is set) is fulfilled 2. During tank heat-up interval, switch to heating heat-up when tank heat-up interval ends OR tank temp. > tank set temp. + 2oC (continuously 3 mins) 3. During heating heat-up interval, backup & booster heaters ON/OFF follows normal operation control 4. Once switch to tank heat-up interval, backup & booster heaters OFF and booster heater delay timer start counting. Booster heater ON after delay timer AND tank temp. < tank set temp. Operation & Control (e) Heat + Tank Mode Operation (Heating No Priority) OFF/ON ON 1. During heating heat-up interval, switch to tank heat-up when heating heat-up interval ends, and tank temp. < tank set temp. - 3oC (AND solar 3WV OFF if solar priority is set) is fulfilled 2. During tank heat-up interval, switch to heating heat-up when tank heat-up interval ends OR tank temp. > tank set temp. + 2oC (continuously 3 mins) 3. During heating heat-up interval, backup & booster heaters ON/OFF follows normal operation control 4. Once switch to tank heat-up interval, backup & booster heaters OFF and booster heater delay timer start counting. Booster heater ON after delay timer AND tank temp. < tank set temp. If solar priority is not set, solar 3WV ON only after switch to heating heat-up interval. Operation & Control Setting Water Outlet Temperature (Heat Mode) Operation & Control Water Temperature Thermo Shift Setting Operation & Control Indoor Unit Backup Heater Control 1. Normal Heat Mode 2. Force Heat Mode (i) Backup heater ON condition: (i) Backup heater ON condition: - HEATER button is pressed ON - FORCE button is pressed ON - After heatpump ON for 30 mins - After water pump ON for 9 mins - After water pump ON for 9 mins - When water outlet temp. < water set temp. - 8oC - When outdoor ambient temp. < outdoor set temp. for backup heater - 20 mins since previous backup heater OFF - When water outlet temp. < water set temp. - 8oC - 20 mins since previous backup heater OFF (ii) Backup heater OFF condition: - FORCE button is pressed OFF (ii) Backup heater OFF condition: - When outdoor ambient temp. > outdoor set temp. + 2oC (continuously for 15 secs) - When water outlet temp. > water set temp. - 2oC (continuously for 15 secs) - When water outlet temp. > water set temp. + 2oC (continuously for 15 secs) - When switch to tank heat-up interval - Water pump OFF - HEATER button is pressed OFF - Heatpump thermostat OFF - Heatpump OFF When heatpump stops due to error protection (except water outlet temp. sensor error, water inlet temp. sensor error, or flow switch error), backup heater will force ON automatically (even HEATER/FORCE is not selected). Operation & Control Tank Unit Booster Heater Control (i) Tank booster heater ON condition: - When tank temp. < tank set temp. - 5oC - 20 mins since previous booster heater OFF - After booster heater delay timer ON during heatpump startup in TANK MODE OR switching from heating heat-up interval to tank heat-up interval in HEAT + TANK MODE BOOSTER HEATER OFF Tank set temp. + 2oC Tank set temp. - 5oC BOOSTER HEATER ON (ii) Tank booster heater OFF condition: - When tank temp. > tank set temp. + 2oC (continuously for 15 secs) - When switch from heating heat-up interval to tank heat-up interval Operation & Control Sterilization Mode 1. Sterilization mode can be set from Special Functions setting through indoor unit control panel. 2. During sterilization mode, tank unit will be heat-up to the sterilization set temp. for a certain period of time. 3. Sterilization mode can only be set on TIMER to operate once in a week. 4. During heatpump OFF (standby), and in HEAT/COOL mode, sterilization mode will not start. 5. However, sterilization mode will be cancelled when sterilization set temp. is not achieved after 4 hours. Operation & Control Solar Operation Control SOLAR indication will display when solar priority is set to YES during Special Functions setting from indoor unit control panel Servicing Mode Servicing Mode Servicing Mode Servicing Mode Self-diagnosis Method Self-diagnosis Method Heat exchange unit When abnormality occur during operation, the system will stop operation, and OFF/ON LED will blink and error code will display on control panel system error display LCD. Error code is stored in indoor EEPROM. System Error Display - To reset control panel error code memory STEP: Press and hold ERROR RESET button (< 8 seconds) till a beep sound is heard CHECK Button SEARCH UP/DOWN Button - To read past error code stored in indoor EEPROM STEP 1: Press CHECK button (> 5 seconds) to enter status mode STEP 2: Press SEARCH UP/DOWN button to retrieve past/last error code STEP 3: Press CANCEL button or wait 30 seconds to exit status mode CANCEL Button ERROR RESET Button - To permanently erase error code stored in indoor EEPROM STEP: Press and hold ERROR RESET button (> 8 seconds) till a beep sound is heard Self-diagnosis Method Diagnosis Table (Indoor Unit Judgment) Diagnosis Display Abnormality/Protection Control Abnormality Judgment H90 Indoor / outdoor abnormal communication 60 seconds after operation F45 Indoor water outlet temperature sensor abnormality Continue for 5 seconds H23 Indoor refrigerant liquid temperature sensor abnormality Continue for 5 seconds H62 Water flow switch abnormality Continue for 10 seconds H76 Indoor - control panel communication abnormality - F37 Indoor water inlet temperature sensor abnormality Continue for 5 seconds H12 Indoor / outdoor capacity unmatched 90 seconds after power supply H72 Tank temperature sensor abnormality Continue for 5 seconds H70 Indoor backup heater OLP abnormality Continue for 60 seconds H91 Tank booster heater OLP abnormality Continue for 60 seconds H99 Indoor heat exchanger freeze prevention - Self-diagnosis Method Diagnosis Table (Outdoor Unit Judgment) Diagnosis Display Abnormality/Protection Control Abnormality Judgment H90 Indoor / outdoor abnormal communication 60 seconds after operation H15 Outdoor compressor temperature sensor abnormality Continue for 5 seconds F46 Outdoor current transformer open circuit - F36 Outdoor air temperature sensor abnormality Continue for 5 seconds F42 Outdoor heat exchanger temperature sensor abnormality Continue for 5 seconds F40 Outdoor discharge pipe temperature sensor abnormality Continue for 5 seconds H95 Indoor / outdoor wrong connection - H64 Refrigerant high pressure abnormality Continue for 5 seconds H42 Compressor low pressure abnormality - F27 Pressure switch abnormality Continue for 60 seconds H98 Outdoor high pressure overload protection - F15 Outdoor fan motor lock abnormality 2 times within 30 minutes F25 Cooling / heating cycle changeover abnormality 4 times within 30 minutes F41 PFC control 4 times within 10 minutes F24 Refrigerant cycle abnormality 2 times within 20 minutes Self-diagnosis Method Diagnosis Table (Outdoor Unit Judgment) Diagnosis Display Abnormality/Protection Control Abnormality Judgment F14 Outdoor compressor abnormal rotation 4 times in 20 minutes F22 IPM overheating protection 3 times in 30 minutes F20 Outdoor compressor overheating protection 4 times within 30 minutes F16 Total running current protection 3 times within 20 minutes F23 Outdoor DC peak detection 7 times continuously F12 Pressure switch activate 4 times within 20 minutes F43 Outdoor defrost temperature sensor abnormality Continue for 5 seconds F95 Cooling high pressure overload protection - Self-diagnosis Method Connection Capability Rank Abnormality (H12) Malfunction Decision Conditions: During startup operation of cooling and heating, the capability rank of indoor checked by the outdoor is used to determine connection capability rank abnormality. Malfunction Caused: 1. Wrong model interconnected. 2. Wrong indoor unit or outdoor unit PCB (main) used. 3. Faulty indoor unit or outdoor unit PCB (main). Abnormality Judgment: Continue for 90 seconds. Self-diagnosis Method Connection Capability Rank Abnormality (H12) Troubleshooting: Check indoor and outdoor units model number. Is the indoor and outdoor model number matched? No Match the compatible model. Yes Check the spare part numbers of the indoor and outdoor unit PCBs and compare with their Part Lists. No Matched compatibility? Yes Change for specified indoor or outdoor unit PCB (main). Replace the indoor and outdoor unit PCBs (main). Self-diagnosis Method Compressor Tank Temperature Sensor Abnormality (H15) Malfunction Decision Conditions: During startup and operation of cooling and heating, the temperatures detected by the compressor tank temperature sensor are used to determine sensor error. Malfunction Caused: 1. Faulty connector connection. 2. Faulty sensor. 3. Faulty outdoor unit PCB (main). Abnormality Judgment: Continue for 5 seconds. Self-diagnosis Method Compressor Tank Temperature Sensor Abnormality (H15) Troubleshooting: Check the CN-TANK connector connection: - Turn OFF the power - Check the connector connection Is the CN-TANK connector connection normal? No - Connector poor contact - Correct the connection Yes Check the compressor tank temperature sensor: - Plug out connector from the outdoor unit PCB (main) - Measure the resistance of the compressor tank temperature sensor Is the measured resistance of the compressor tank temperature sensor matches the value specified in its characteristic chart? No - Defect in compressor tank temperature sensor - Replace the compressor tank temperature sensor Yes - Defect in outdoor unit PCB (main) - Replace the outdoor unit PCB (main) Self-diagnosis Method Indoor Refrigerant Liquid Temperature Sensor Abnormality (H23) Malfunction Decision Conditions: During startup and operation of cooling and heating, the temperatures detected by the indoor refrigerant liquid temperature sensor are used to determine sensor error. Malfunction Caused: 1. Faulty connector connection. 2. Faulty sensor. 3. Faulty indoor unit PCB (main). Abnormality Judgment: Continue for 5 seconds. Self-diagnosis Method Indoor Refrigerant Liquid Temperature Sensor Abnormality (H23) Troubleshooting: For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Check the CN-TH1 connector connection: - Turn OFF the power - Check the connector connection Is the CN-TH1 connector connection normal? No - Connector poor contact - Correct the connection Yes Check the indoor refrigerant liquid temperature sensor: - Plug out connector from the indoor unit PCB (main) - Measure the resistance of the indoor refrigerant liquid temperature sensor Is the measured resistance of the indoor refrigerant liquid temperature sensor matches the value specified in its characteristic chart? No - Defect in indoor refrigerant liquid temperature sensor - Replace the indoor refrigerant liquid temperature sensor Yes - Defect in indoor unit PCB (main) - Replace the indoor unit PCB (main) Self-diagnosis Method Compressor Low Pressure Protection (H42) Malfunction Decision Conditions: During operation of heating and after 5 minutes compressor ON, when outdoor pipe temperature below -29oC or above 26oC is detected by the outdoor pipe temperature sensor. Malfunction Caused: 1. Dust accumulation on the outdoor unit heat exchanger. 2. Air short circuit at outdoor unit. 3. 2 way valve partially closed. 4. Faulty outdoor unit fan motor. 5. Refrigerant shortage (refrigerant leakage). 6. Clogged expansion valve or strainer. 7. Faulty outdoor pipe temperature sensor. 8. Faulty outdoor unit PCB (main). Self-diagnosis Method Compressor Low Pressure Protection (H42) Troubleshooting: For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Check the outdoor unit fan motor operation. Is the outdoor unit fan motor operate normally? Check the dust accumulation on the outdoor unit heat exchanger. Is the outdoor unit heat exchanger dirty? No Check for gas leakage. Yes Clean the heat exchanger. Is the oil oozing out from the 2/3 way valve? No Yes Is there any short circuit? Provide sufficient air passage. No Yes Open the 2 way valve. Yes - Repair the pipe flare or union nuts - Reclaim and recharge refrigerant Check for clogged expansion valve or strainer. Is the expansion valve or strainer clogged (ice formed)? No Check the 2-way valve. No Replace the outdoor unit fan motor and/or outdoor unit PCB (main). Yes Check the outdoor air passage. Is the 2 way valve partially closed? No Yes - Replace the expansion valve and/or strainer - Reclaim and recharge refrigerant Reclaim and recharge for a specified amount of fresh refrigerant. Is abnormality happened again? No Yes - Replace the outdoor unit PCB (main) - Replace the outdoor pipe temperature sensor - Replace the compressor Procedure complete Self-diagnosis Method Water Flow Switch Abnormality (H62) Malfunction Decision Conditions: During operation of cooling and heating, the water flow detected by the indoor water flow switch is used to determine water flow error. Malfunction Caused: 1. Faulty water pump. 2. Water leak in system. 3. Faulty connector connection. 4. Faulty water flow switch. 5. Faulty indoor unit PCB (main). Abnormality Judgment: Continue for 10 seconds (but no judgment for 9 minutes after compressor startup/restart). Self-diagnosis Method Water Flow Switch Abnormality (H62) For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Troubleshooting: Is the CN-FLOW connector connection normal? Check the system water pump. No - Connector poor contact - Correct the connection Yes No Replace the faulty water pump. Yes Fix the system water leakage. Is the water pump working? Yes Check the system water passage. Is there any water leakage? No Check the CN-FLOW connector connection: - Turn OFF the power - Check the connector connection Check the indoor water flow switch: - Plug out connector from the indoor unit PCB (main) - Dismantle the water flow switch - Position the water flow switch in reverse direction (downward) - Measure the continuity of the water flow switch No Is there any continuity? Yes - Defect in indoor water flow switch - Replace the indoor water flow switch - Defect in indoor unit PCB (main) - Replace the indoor unit PCB (main) Self-diagnosis Method Outdoor High Pressure Abnormality (H64) Malfunction Decision Conditions: During operation of cooling and heating, when the outdoor high pressure sensor output signal is 0Vdc or 5Vdc. Malfunction Caused: 1. Faulty connector connection. 2. Faulty sensor. 3. Faulty outdoor unit PCB (main). Abnormality Judgment: Continue 4 times in 20 minutes. Self-diagnosis Method Outdoor High Pressure Abnormality (H64) For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Troubleshooting: Check the CN-HPS connector connection: - Turn OFF the power - Check the connector connection Is the CN-HPS connector connection normal? No - Connector poor contact - Correct the connection Reconnect the high pressure sensor connector to the outdoor unit PCB (main). Turn ON the power and run the system. Measure the DC voltage pin 1 & 3 (GND) of CN-HPS. Yes Check the continuity of the outdoor unit PCB (main) high pressure sensor connector CN-HPS: - Plug out connector from the outdoor unit PCB (main) - Measure the continuity pin 1 & 3 (GND) and pin 1 & 4 (5V) of CN-HPS Yes Is there any continuity? No - Defect in outdoor unit PCB (main) - Replace the outdoor unit PCB (main) Is the measured voltage 0Vdc or 5Vdc? Yes No - Defect in outdoor unit PCB (main) - Replace the outdoor unit PCB (main) - Defect in outdoor high pressure sensor - Replace the outdoor high pressure sensor Self-diagnosis Method Indoor Backup Heater OLP Abnormality (H70) Malfunction Decision Conditions: During operation of indoor backup heater, when no power supplies to indoor backup heater or OLP open circuit. Malfunction Caused: 1. Faulty power supply connector connection. 2. Faulty connector connection. 3. Faulty indoor backup heater overload protector (OLP). 4. Faulty indoor unit PCB (main). Abnormality Judgment: Continue for 60 seconds. Self-diagnosis Method Indoor Backup Heater OLP Abnormality (H70) For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Troubleshooting: No Is the abnormality happened during operation of indoor backup heater? - Defect in indoor unit PCB (main) - Replace the indoor unit PCB (main) Yes Check the indoor backup heater incoming AC power supply (2): - Turn ON power supply (2) & RCCB - Measure the AC voltage between RCCB’s L1 & N1 - Measure the AC voltage between PCB’s AC2-L3 & AC2-N2 No Is measured voltage 230Vac? Yes Check the CN-OLP1 connector connection: - Turn OFF the power - Check the connector connection Check indoor backup heater OLP continuity: - Turn OFF power supply - Reset heater 1 OLP - Measure the continuity of OLP - Defect in RCCB - Replace RCCB - Terminal board assembly connector poor contact - Correct the connection or replace the indoor unit PCB (main) Is there any continuity? No Yes Is the CN-OLP1 connector connection normal? Yes No - Connector poor contact - Correct the connection Use a test pen to push this button to reset OLP Multimeter to measure continuity - Defect in indoor backup heater OLP - Replace indoor backup heater OLP - Defect in indoor unit PCB (main) - Replace the indoor unit PCB (main) Self-diagnosis Method Tank Temperature Sensor Abnormality (H72) Malfunction Decision Conditions: When tank connection is set to ON, the temperatures detected by the tank temperature sensor are used to determine sensor error. Malfunction Caused: 1. Faulty connector connection. 2. Faulty sensor. 3. Faulty indoor unit PCB (main). Abnormality Judgment: Continue for 5 seconds. Self-diagnosis Method Tank Temperature Sensor Abnormality (H72) For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Troubleshooting: Is the abnormality happened during tank connection set to ON? No - Defect in indoor unit PCB (main) - Replace the indoor unit PCB (main) Yes Check the terminal board assembly no. 15 and no. 16, and CN-TH2 connector connections: - Turn OFF the power - Check the connector connections Is the terminal board assembly no.15 and no. 16, and CN-TH2 connector connections normal? No - Connector poor contact - Correct the connection Yes Check the tank temperature sensor: - Plug out connector from the indoor unit PCB (main) - Measure the resistance of the tank temperature sensor Is the measured resistance of the tank temperature sensor matches the value specified in its characteristic chart? No - Defect in tank temperature sensor - Replace the tank temperature sensor Yes - Defect in indoor unit PCB (main) - Replace the indoor unit PCB (main) Self-diagnosis Method Indoor-Control Panel Communication Abnormality (H76) Malfunction Decision Conditions: During standby and operation of cooling and heating, indoor-control panel error occur. Malfunction Caused: 1. Faulty connector connection. 2. Faulty control panel. 3. Faulty indoor unit PCB (main). Self-diagnosis Method Indoor-Control Panel Communication Abnormality (H76) For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Troubleshooting: Check the CN-REMOTE connector connection: - Turn OFF the power - Check the connector connection Is the CN-REMOTE connector connection normal? No - Connector poor contact - Correct the connection Check the DC voltage from the indoor unit PCB (main): - Plug out connector from the indoor unit PCB (main) - Turn ON the power - Measure the DC voltage pin1 & 4 of CN-REMOTE Yes Is the remote controller (control panel) voltage 5Vdc (pin1 & 4) generated? Check the control panel cable connection. Is the control panel cable connection normal? Yes No No - Defect in cable connection - Replace control panel cable Yes - Defect in remote controller (control panel) - Replace the remote controller (control panel) - Defect in indoor unit PCB (main) - Replace the indoor unit PCB (main) Self-diagnosis Method Indoor/Outdoor Abnormal Communication (H90) Malfunction Decision Conditions: During operation of cooling and heating, the data received from outdoor unit in indoor unit signal transmission is checked whether it is normal. Malfunction Caused: 1. Faulty outdoor unit PCB (main). 2. Faulty indoor unit PCB (main). 3. Indoor-outdoor signal transmission error due to wrong wiring. 4. Indoor-outdoor signal transmission error due to breaking of wire in the connection wires between the indoor and outdoor units. 5. Indoor-outdoor signal transmission error due to disturbed power supply waveform. Abnormality Judgment: Continue for 1 minute after operation. Self-diagnosis Method Indoor/Outdoor Abnormal Communication (H90) For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Troubleshooting: Check the indoor-outdoor units connection wires. Yes Is there any wiring error? Correct the indoor-outdoor units connection wires. No Turn OFF the power and disconnect terminal 3 wire. Turn ON the power and measure Vdc between terminal 2 & 3 from the outdoor unit. Is the Vdc fluctuate between 45-60Vdc? No Replace the outdoor unit PCB (main). Yes Turn OFF the power and reconnect terminal 3 wire. Turn ON the power and again measure Vdc between terminal 2 & 3 from the outdoor unit. Is the Vdc fluctuate between 15-60Vdc? No Replace the indoor unit PCB (main). Self-diagnosis Method Tank Booster Heater OLP Abnormality (H91) Malfunction Decision Conditions: During operation of tank booster heater, and tank booster heater OLP open circuit. Malfunction Caused: 1. Faulty connector connection. 2. Faulty tank booster heater overload protector (OLP). 3. Faulty indoor unit PCB (main). Abnormality Judgment: Continue for 60 seconds. Self-diagnosis Method Tank Booster Heater OLP Abnormality (H91) Troubleshooting: For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. No Is the abnormality happened during operation of tank booster heater? - Defect in indoor unit PCB (main) - Replace the indoor unit PCB (main) Yes Check the CN-OLP2 connector connection: - Turn OFF the power - Check the connector connection Is the CN-OLP1 connector connection normal? No - Connector poor contact - Correct the connection Yes Use a test pen to push this button to reset OLP Check tank booster heater OLP continuity: - Turn OFF power supply - Reset tank booster heater OLP - Measure the continuity of OLP Multimeter to measure continuity Is there any continuity? No - Defect in tank booster heater OLP - Replace tank booster heater OLP Yes - Defect in indoor unit PCB (main) - Replace the indoor unit PCB (main) Self-diagnosis Method Unspecified Voltage between Indoor and Outdoor (H95) Malfunction Decision Conditions: The supply power is detected for its requirement by the indoor/outdoor transmission. Malfunction Caused: 1. Insufficient power supply. 2. Faulty outdoor unit PCB (noise filter/main). Self-diagnosis Method Unspecified Voltage between Indoor and Outdoor (H95) For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Troubleshooting: Check the supply voltage Supply voltage as specified? No Correct the power supply. Yes Check the AC voltage from outdoor unit PCB (noise filter): - Turn OFF the power - Plug out connector AC-BLK, CN-BLK & CN-WHT from the outdoor unit PCB (noise filter) - Turn ON the power - Measure the AC voltage between AC-BLK & CN-WHT Is the measured AC voltage 230V? No Yes Check the rectification voltage between DCP & DCN. Is the measured voltage between DCP & DCN ~325Vdc? No Yes Is the measured AC voltage 230V? Yes No - Defect in outdoor unit PCB (noise filter) - Replace the outdoor unit PCB (noise filter) Check the AC voltage supply to outdoor unit PCB (main): - Turn OFF the power - Reconnect connector AC-BLK, CN-BLK & CN-WHT to the outdoor unit PCB (noise filter) - Turn ON the power - Measure the AC voltage between AC-BLK & CN-WHT - Defect in outdoor unit PCB (main) - Replace the outdoor unit PCB (main) - Defect in outdoor unit PCB (main) - Replace the outdoor unit PCB (main) Check the DC filter (capacitor) PCB connector connection. Is the DC filter (capacitor) PCB connector connection normal? Yes No - Connector poor contact - Correct the connection - Defect in outdoor unit PCB (main) - Replace the outdoor unit PCB (main) Self-diagnosis Method Outdoor High Pressure Protection (H98) Malfunction Decision Conditions: During operation of heating, when pressure 4.0MPa and above is detected by outdoor high pressure sensor. Malfunction Caused: 1. Faulty water pump. 2. Insufficient water flow rate in system. 3. Water leak in system. 4. 2/3 way closed. 5. Clogged expansion valve or strainer. 6. Excessive refrigerant. 7. Faulty outdoor high pressure sensor. 8. Faulty outdoor unit PCB (main). Self-diagnosis Method Outdoor High Pressure Protection (H98) For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Troubleshooting: Check the 2/3 way valve. Check the system water pump. No Is the water pump working? Yes Replace the faulty water pump. Check for clogged expansion valve or strainer. Check the system water flow rate. No Readjust the water pump speed. Is the expansion valve or strainer clogged (ice formed)? No Check the system water passage. Yes No Yes - Replace the expansion valve and/or strainer - Reclaim and recharge refrigerant Check refrigerant amount. Yes Is there any water leakage? Open the 2/3 way valve. No Yes Is the water pump speed adjusted according to system hydraulic external static pressure? Is the 2/3 way valve closed? Is the additional refrigerant amount filled correctly? Fix the system water leakage. Yes No Reclaim and recharge with correct amount of refrigerant. - Replace the outdoor unit PCB (main) - Replace the outdoor high pressure sensor Self-diagnosis Method Indoor Freeze-up Protection (H99) Malfunction Decision Conditions: During anti-freezing control in cooling operation, when the indoor refrigerant liquid temperature < 0 oC. Malfunction Caused: 1. Faulty water pump. 2. Insufficient water flow rate in system. 3. Water leak in system. 4. 2 way valve partially closed. 5. Clogged expansion valve or strainer. 6. Refrigerant shortage (refrigerant leakage). 7. Faulty indoor refrigerant liquid temperature sensor. 8. Faulty indoor unit PCB (main). Self-diagnosis Method Indoor Freeze-up Protection (H99) For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Troubleshooting: Check the system water pump. Is the water pump working? No Replace the faulty water pump. Check for clogged expansion valve or strainer. Is the expansion valve or strainer clogged (ice formed)? Yes Check the system water flow rate. Yes No - Replace the expansion valve and/or strainer - Reclaim and recharge refrigerant Check refrigerant amount. Is the water pump speed adjusted according to system hydraulic external static pressure? No Readjust the water pump speed. Yes Is the additional refrigerant amount filled correctly? No Reclaim and recharge with correct amount of refrigerant. Yes Check the system water passage. Check the indoor refrigerant liquid temperature sensor. Yes Is there any water leakage? Fix the system water leakage. No Yes Check the 2 way valve. Is the 2 way valve partially closed? No Does it conform to the sensor characteristic chart? Replace the indoor unit PCB (main). No Yes Open the 2 way valve. Replace the indoor refrigerant liquid temperature sensor. Self-diagnosis Method Outdoor High Pressure Switch Activate (F12) Malfunction Decision Conditions: During operation of cooling and heating, when pressure 4.5MPa and above is detected by outdoor high pressure switch. Malfunction Caused: 1. Dust accumulation on the outdoor unit heat exchanger. 2. Air short circuit at outdoor unit. 3. Faulty water pump. 4. Insufficient water flow rate in system. 5. Water leak in system. 6. 2/3 way valve closed. 7. Clogged expansion valve or strainer. 8. Excessive refrigerant. 9. Faulty outdoor high pressure sensor and switch. 10. Faulty outdoor unit PCB. Abnormality Judgment: Continue 4 times in 20 minutes. Self-diagnosis Method Outdoor High Pressure Switch Activate (F12) For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Troubleshooting: Check the dust accumulation on the outdoor unit heat exchanger. Is the outdoor unit heat exchanger dirty? No Check the 2/3 way valve. Yes Clean the heat exchanger. Open the 2/3 way valve. No Check the outdoor air passage. Check the system water passage. Yes Is there any short circuit? Provide sufficient air passage. No Yes Is there any water leakage? No Check for clogged expansion valve or strainer. Check the system water pump. No Is the water pump working? Yes Check the system water flow rate. Is the water pump speed No adjusted according to system hydraulic external static pressure? Yes Yes Is the 2/3 way valve closed? - Replace the faulty water pump - Replace outdoor high pressure sensor Yes Is the expansion valve or strainer clogged (ice formed)? No Check refrigerant amount. - Readjust the water pump speed - Replace outdoor high pressure sensor Is the additional refrigerant amount filled correctly? Yes No - Fix the system water leakage - Replace outdoor high pressure sensor - Replace the expansion valve and/or strainer - Reclaim and recharge refrigerant - Replace outdoor high pressure sensor - Reclaim and recharge with correct amount of refrigerant - Replace outdoor high pressure sensor - Replace the outdoor unit PCB (main) - Replace the outdoor high pressure sensor and switch Self-diagnosis Method Compressor Rotation Failure (F14) Malfunction Decision Conditions: A compressor rotation failure is detected by checking the compressor running condition through the position detection circuit. Malfunction Caused: 1. Compressor terminal disconnect. 2. Faulty outdoor unit PCB (main). 3. Faulty compressor. Abnormality Judgment: Continue 4 times in 20 minutes. Self-diagnosis Method Compressor Rotation Failure (F14) For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Troubleshooting: Check the U, V, and W connector connection: - Turn OFF the power - Check the U, V, and W connector connection at outdoor unit PCB (main) and compressor terminal Is the connector connection normal? No - Connector poor contact - Correct the connection Yes Outdoor unit PCB (main) Compressor terminal Disconnect the harnesses U, V, and W from the compressor terminal. From the disconnected harnesses U, Y, and W, connect them to the inverter checker. Turn ON the power and operate the system. Check the inverter checker 6 LEDs blinking condition. Is the blinking of the 6 LEDs in same sequence/condition? No - IPM defective - Replace the outdoor unit PCB (main) Yes Replace the compressor. Inverter checker Self-diagnosis Method Outdoor Fan Motor (DC Motor) Mechanism Locked (F15) Malfunction Decision Conditions: The rotation speed detected by the Hall IC of the fan motor during fan motor operation is used to determine abnormal fan motor (feedback of rotation > 2550rpm or < 50rpm). Malfunction Caused: 1. Operation stop due to short circuit inside the fan motor winding. 2. Operation stop due to breaking of wire inside the fan motor. 3. Operation stop due to breaking of fan motor lead wires. 4. Operation stop due to fan motor Hall IC malfunction. 5. Operation error due to faulty outdoor unit PCB. Abnormality Judgment: Continue 2 times in 30 minutes. Self-diagnosis Method Outdoor Fan Motor (DC Motor) Mechanism Locked (F15) For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Troubleshooting: Turn OFF the power and rotate the fan by hand. Does the fan rotate smoothly? No Replace the fan motor. Yes Check the output of the fan motor from outdoor unit PCB (main). Turn ON the power and operate the fan motor. No Does it rotate? Yes Is the fan motor control voltage 15Vdc (pin5 & 4) generated? No Replace the outdoor unit PCB (main). No Replace the outdoor unit PCB (main). No Replace the outdoor unit PCB (main). Yes Check the rotation feedback output from the fan motor. Yes Is the fan motor power supply voltage ~325Vdc (pin1 & 4) generated? Yes Stop the fan motor. Rotate the fan motor by hand, is the rotation feedback voltage 15Vdc (pin6 & 4) generated? Turn OFF the power and disconnect the fan motor connector. Turn ON the power. Operate the fan motor, is the rotation command voltage 1-5Vdc (pin7 & 4) generated? No Replace the fan motor. Yes Replace the fan motor. Replace the outdoor unit PCB (main). Self-diagnosis Method Input Over Current Detection (F16) Malfunction Decision Conditions: During operation of cooling and heating, when outdoor current above 27.9A is detected by the current transformer (CT) in the outdoor unit PCB. Malfunction Caused: 1. Excessive refrigerant. 2. Faulty outdoor unit PCB (main). Abnormality Judgment: Continue 3 times in 20 minutes. Self-diagnosis Method Input Over Current Detection (F16) For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Troubleshooting: Get restarted and measure the AC current from the outdoor LIVE terminal. Is the measured AC current over 27.9A? No Replace the outdoor unit PCB (main). Yes Reclaim and recharge with correct amount of refrigerant. Yes Check refrigerant amount. Excess refrigerant? No Replace the outdoor unit PCB (main). Self-diagnosis Method Compressor Overheating (F20) Malfunction Decision Conditions: During operation of cooling and heating, when temperature above 112 oC is detected by the compressor tank temperature sensor. Malfunction Caused: 1. Faulty compressor tank temperature sensor. 2. 2/3 way valve closed. 3. Refrigerant shortage (refrigerant leakage). 4. Clogged expansion valve or strainer. 5. Faulty outdoor unit PCB (main). 6. Faulty compressor. Abnormality Judgment: Continue 4 times in 30 minutes. Self-diagnosis Method Compressor Overheating (F20) Troubleshooting: For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Check the compressor tank temperature sensor. Does it conform to the sensor characteristic chart? No Replace the compressor tank temperature sensor. Yes Check for clogged expansion valve or strainer. Is the expansion valve or strainer clogged (ice formed)? Check the 2/3 way valve. Yes No Yes Open the 2/3 way valve. Is the 2/3 way valve closed? Reclaim and recharge for a specified amount of fresh refrigerant. No Is abnormality happened again? Check for gas leakage. - Replace expansion valve and/or strainer - Reclaim and recharge refrigerant Yes - Replace the outdoor unit PCB (main) - Replace the compressor No Is the oil oozing out from the 2/3 way valve? No Yes - Repair the pipe flare or union nuts - Reclaim and recharge refrigerant Procedure complete Self-diagnosis Method IPM Overheating (F22) Malfunction Decision Conditions: During operation of cooling and heating, when temperature 95 oC is detected by the outdoor IPM temperature sensor. Malfunction Caused: 1. Faulty outdoor unit fan motor. 2. Faulty outdoor unit PCB (main). Abnormality Judgment: Continue 3 times in 30 minutes. Self-diagnosis Method IPM Overheating (F22) For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Troubleshooting: Check the outdoor unit installation condition. Is there any improper heat radiation? Yes - Reinstall the outdoor unit - Remove the obstacle(s) No Replace the outdoor unit fan motor. No Is the outdoor unit fan motor operating? Yes - Defect in IPM - Replace the outdoor unit PCB (main) Self-diagnosis Method Output Over Current Detection (F23) Malfunction Decision Conditions: During operation of cooling and heating, when outdoor DC current is above 40.1 ± 5.0A (for: UD07~09CE) OR 44.7 ± 5.0A (for: UD12~16CE) is detected by the IPM DC Peak sensing circuitry in the outdoor unit PCB (main). Malfunction Caused: 1. Faulty outdoor unit PCB (main). 2. Faulty compressor. Abnormality Judgment: Continue for 7 times. Self-diagnosis Method Output Over Current Detection (F23) Troubleshooting: Check the compressor winding resistance: - Turn OFF the power and disconnect the harnesses U, V, and W - Measure the winding resistance between U-V, V-W, and W-U For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Are the compressor’s winding resistance (U-V, VW, or U-W) shorted? No Yes - Compressor defective due to winding shorted - Replace the compressor - Outdoor electronic circuit defect due to power transistor shorted - Replace the outdoor unit PCB (main) Self-diagnosis Method Refrigeration Cycle Abnormality (F24) Malfunction Decision Conditions: 1. During operation of cooling and heating, compressor frequency > Frated. 2. During operation of cooling and heating, running current: 0.65A < I < 1.65A. 3. During operation of cooling, water inlet temperature - indoor refrigerant liquid temperature < 5oC. 4. During operation of heating, indoor refrigerant liquid temperature - water inlet temperature < 5oC. Malfunction Caused: 1. Faulty water inlet or indoor refrigerant liquid temperature sensors. 2. 2/3 way valve closed. 3. Refrigerant shortage (refrigerant leakage). 4. Clogged expansion valve or strainer. 5. Faulty outdoor unit PCB (main). 6. Poor compression of compressor. Abnormality Judgment: Continue 2 times in 20 minutes. Self-diagnosis Method Refrigeration Cycle Abnormality (F24) Troubleshooting: For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Check the water inlet and indoor ref. liquid temperature sensors. Does it conform to the sensor characteristic chart? No Replace the water inlet or indoor ref. liquid temperature sensor. Check for clogged expansion valve or strainer. Yes Is the expansion valve or strainer clogged (ice formed)? Check the 2/3 way valve. Yes No Yes Open the 2/3 way valve. Is the 2/3 way valve closed? - Replace expansion valve and/or strainer - Reclaim and recharge refrigerant Reclaim and recharge for a specified amount of fresh refrigerant. No Is abnormality happened again? Check for gas leakage. Is the oil oozing out from the 2/3 way valve? No Yes - Repair the pipe flare or union nuts - Reclaim and recharge refrigerant Yes - Replace the outdoor unit PCB (main) - Replace the compressor No Procedure complete Self-diagnosis Method Four Way Valve Abnormality (F25) Malfunction Decision Conditions: 1. During heating operation, when the indoor pipe temperature of thermostat ON indoor unit < 0 oC. 2. During cooling operation, when the indoor pipe temperature of thermostat ON indoor unit > 45 oC. Malfunction Caused: 1. Faulty sensor. 2. Faulty connector connection. 3. Faulty outdoor unit PCB (noise filter/main). 4. Faulty four way valve. Abnormality Judgment: Continue 4 times in 30 minutes. Self-diagnosis Method Four Way Valve Abnormality (F25) For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Troubleshooting: Four way valve coil disconnected (loose)? Check the indoor pipe temperature sensor. Does it conform to the sensor characteristic chart? Correct the four way valve coil. No Is the harness out of the CN-HOT connector? No Replace the indoor pipe temperature sensor. Yes Yes Reconnect the harness. No Check the continuity of the four way valve coil. Yes Is F25 occur during heating operation? Disconnect the harness from the CN-HOT connector. Resistance between harness about 1.52k ohm? No Is the four way valve coil energize during cooling operation? Yes Yes Replace the outdoor unit PCB (noise filter/main). No Replace the four way valve. No Replace the four way valve coil. Yes Measure AC voltage supply to CNHOT (pin1 & 3) during heating operation. Is the voltage supply to four way valve 230Vac? No Replace the outdoor unit PCB (noise filter/main). Yes Replace the four way valve. Self-diagnosis Method Outdoor High Pressure Switch Abnormal (F27) Malfunction Decision Conditions: During compressor stop, and outdoor high pressure switch is remain opened. Malfunction Caused: 1. Faulty connector connection. 2. Faulty switch. 3. Faulty outdoor unit PCB (main). Abnormality Judgment: Continue for 1 minute. Self-diagnosis Method Outdoor High Pressure Switch Abnormal (F27) For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Troubleshooting: Check the CN-PSW1 connector connection: - Turn OFF the power - Check the connector connection Is the CN-PSW1 connector connection normal? No - Connector poor contact - Correct the connection Yes Check the continuity of the outdoor high pressure switch: - Plug out outdoor high pressure switch connector from CN-PSW1 channel - Measure the connector continuity (normally close) Yes Is there any continuity? No - Defect in outdoor unit PCB (main) - Replace the outdoor unit PCB (main) - Defect in outdoor high pressure switch - Replace the outdoor high pressure switch Multimeter Self-diagnosis Method Outdoor Air Temperature Sensor Abnormality (F36) Malfunction Decision Conditions: During startup and operation of cooling and heating, the temperatures detected by the outdoor air temperature sensor are used to determine sensor error. Malfunction Caused: 1. Faulty connector connection. 2. Faulty sensor. 3. Faulty outdoor unit PCB (main). Abnormality Judgment: Continue for 5 seconds. Self-diagnosis Method Outdoor Air Temperature Sensor Abnormality (F36) Troubleshooting: For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Check the CN-TH1 connector connection: - Turn OFF the power - Check the connector connection Is the CN-TH1 connector connection normal? No - Connector poor contact - Correct the connection Yes Check the outdoor air temperature sensor: - Plug out connector from the outdoor unit PCB (main) - Measure the resistance of the outdoor air temperature sensor Is the measured resistance of the outdoor air temperature sensor matches the value specified in its characteristic chart? No - Defect in outdoor air temperature sensor - Replace the outdoor air temperature sensor Yes - Defect in outdoor unit PCB (main) - Replace the outdoor unit PCB (main) Self-diagnosis Method Indoor Water Inlet Temperature Sensor Abnormality (F37) Malfunction Decision Conditions: During startup and operation of cooling and heating, the temperatures detected by the indoor water inlet temperature sensor are used to determine sensor error. Malfunction Caused: 1. Faulty connector connection. 2. Faulty sensor. 3. Faulty indoor unit PCB (main). Abnormality Judgment: Continue for 5 seconds. Self-diagnosis Method Indoor Water Inlet Temperature Sensor Abnormality (F37) Troubleshooting: For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Check the CN-TH1 connector connection: - Turn OFF the power - Check the connector connection Is the CN-TH1 connector connection normal? No - Connector poor contact - Correct the connection Yes Check the indoor water inlet temperature sensor: - Plug out connector from the indoor unit PCB (main) - Measure the resistance of the indoor water inlet temperature sensor Is the measured resistance of the indoor water inlet temperature sensor matches the value specified in its characteristic chart? No - Defect in indoor water inlet temperature sensor - Replace the indoor water inlet temperature sensor Yes - Defect in indoor unit PCB (main) - Replace the indoor unit PCB (main) Self-diagnosis Method Outdoor Discharge Pipe Temperature Sensor Abnormality (F40) Malfunction Decision Conditions: During startup and operation of cooling and heating, the temperatures detected by the outdoor discharge pipe temperature sensor are used to determine sensor error. Malfunction Caused: 1. Faulty connector connection. 2. Faulty sensor. 3. Faulty outdoor unit PCB (main). Abnormality Judgment: Continue for 5 seconds. Self-diagnosis Method Outdoor Discharge Pipe Temperature Sensor Abnormality (F40) Troubleshooting: For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Check the CN-DIS connector connection: - Turn OFF the power - Check the connector connection Is the CN-DIS connector connection normal? No - Connector poor contact - Correct the connection Yes Check the outdoor discharge pipe temperature sensor: - Plug out connector from the outdoor unit PCB (main) - Measure the resistance of the outdoor discharge pipe temperature sensor Is the measured resistance of the outdoor discharge pipe temperature sensor matches the value specified in its characteristic chart? No - Defect in outdoor discharge pipe temperature sensor - Replace the outdoor discharge pipe temperature sensor Yes - Defect in outdoor unit PCB (main) - Replace the outdoor unit PCB (main) Self-diagnosis Method Power Factor Correction (PFC) Abnormality (F41) Malfunction Decision Conditions: During operation of cooling and heating, when the PFC protection circuitry in the outdoor unit PCB (main) senses abnormal high DC voltage level. Malfunction Caused: 1. Power supply surge. 2. Compressor windings not uniform. 3. Faulty outdoor unit PCB (main). Abnormality Judgment: Continue 4 times in 10 minutes. Self-diagnosis Method Power Factor Correction (PFC) Abnormality (F41) For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Troubleshooting: Check the supply voltage. No Supply voltage as specified? Correct the power supply. Check the compressor winding resistance: - Turn OFF the power supply and disconnect the harnesses U, V, and W - Measure the winding resistance between UV, V-W, and W-U Yes Are the compressor’s winding resistance (U-V, V-W, U-W) uniform? Operate the system. Verify PFC abnormality by measuring the DC voltage between DCP-OUT and DCNOUT of the outdoor unit PCB (main). No Replace the compressor. Is the DC voltage between DCPOUT and DCN-OUT normal (between 285-315Vdc)? No Yes - Defect in PFC circuitry - Replace the outdoor unit PCB (main) Yes Replace the outdoor unit PCB (main). Self-diagnosis Method Outdoor Pipe Temperature Sensor Abnormality (F42) Malfunction Decision Conditions: During startup and operation of cooling and heating, the temperatures detected by the outdoor pipe temperature sensor are used to determine sensor error. Malfunction Caused: 1. Faulty connector connection. 2. Faulty sensor. 3. Faulty outdoor unit PCB (main). Abnormality Judgment: Continue for 5 seconds. Self-diagnosis Method Outdoor Pipe Temperature Sensor Abnormality (F42) Troubleshooting: For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Check the CN-TH1 connector connection: - Turn OFF the power - Check the connector connection Is the CN-TH1 connector connection normal? No - Connector poor contact - Correct the connection Yes Check the outdoor pipe temperature sensor: - Plug out connector from the outdoor unit PCB (main) - Measure the resistance of the outdoor pipe temperature sensor Is the measured resistance of the outdoor pipe temperature sensor matches the value specified in its characteristic chart? No - Defect in outdoor pipe temperature sensor - Replace the outdoor pipe temperature sensor Yes - Defect in outdoor unit PCB (main) - Replace the outdoor unit PCB (main) Self-diagnosis Method Outdoor Defrost Temperature Sensor Abnormality (F43) Malfunction Decision Conditions: During startup and operation of cooling and heating, the temperatures detected by the outdoor defrost temperature sensor are used to determine sensor errors. Malfunction Caused: 1. Faulty connector connection. 2. Faulty sensor. 3. Faulty outdoor unit PCB (main). Abnormality Judgment: Continue for 5 seconds. Self-diagnosis Method Outdoor Defrost Temperature Sensor Abnormality (F43) Troubleshooting: For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Check the CN-TH2 connector connection: - Turn OFF the power - Check the connector connection Is the CN-TH2 connector connection normal? No - Connector poor contact - Correct the connection Yes Check the outdoor defrost temperature sensor: - Plug out connector from the outdoor unit PCB (main) - Measure the resistance of the outdoor defrost temperature sensor Is the measured resistance of the outdoor defrost temperature sensor matches the value specified in its characteristic chart? No - Defect in outdoor defrost temperature sensor - Replace the outdoor defrost temperature sensor Yes - Defect in outdoor unit PCB (main) - Replace the outdoor unit PCB (main) Self-diagnosis Method Indoor Water Outlet Temperature Sensor Abnormality (F45) Malfunction Decision Conditions: During startup and operation of cooling and heating, the temperatures detected by the indoor water outlet temperature sensor are used to determine sensor error. Malfunction Caused: 1. Faulty connector connection. 2. Faulty sensor. 3. Faulty indoor unit PCB (main). Abnormality Judgment: Continue for 5 seconds. Self-diagnosis Method Indoor Water Outlet Temperature Sensor Abnormality (F45) Troubleshooting: For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Check the CN-TH1 connector connection: - Turn OFF the power - Check the connector connection Is the CN-TH1 connector connection normal? No - Connector poor contact - Correct the connection Yes Check the indoor water outlet temperature sensor: - Plug out connector from the indoor unit PCB (main) - Measure the resistance of the indoor water outlet temperature sensor Is the measured resistance of the indoor water outlet temperature sensor matches the value specified in its characteristic chart? No - Defect in indoor water outlet temperature sensor - Replace the indoor water outlet temperature sensor Yes - Defect in indoor unit PCB (main) - Replace the indoor unit PCB (main) Self-diagnosis Method Outdoor Current Transformer Open Circuit (F46) Malfunction Decision Conditions: A current transformer (CT) open circuit is detected by checking the compressor running frequency (≥ rated frequency) and CT detected input current (< 0.65A) for continuously 20 seconds. Malfunction Caused: 1. CT defective. 2. Faulty outdoor unit PCB (main). 3. Compressor defective (low compression). Abnormality Judgment: Continue 3 times in 20 minutes. Self-diagnosis Method Outdoor Current Transformer Open Circuit (F46) Troubleshooting: For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Measure the current from the outdoor LIVE terminal. Operate heating operation. When F46 occurs again, turn OFF the power. No Is the current < 0.65A? Check the 2/3 way valve. - Defect in CT - Replace the outdoor unit PCB (main) Yes Yes Is the 2/3 way valve closed? Open the 2/3 way valve. While the system is still in heating operation, check the discharge pressure. No Is the pressure unchanged (same as when compressor stop)? Check for gas leakage. No Replace the outdoor unit PCB (main). Yes Is the oil oozing out from the 2/3 way valve? No Turn ON the power, and operate heating operation. Yes - Repair the pipe flare or union nuts - Reclaim and recharge refrigerant While the system is still in heating operation, further check (by touching) if: - Compressor discharge pipe is cold - Compressor body is warm to confirm the compressor low compression. Yes Replace the compressor. Self-diagnosis Method Cooling High Pressure Overload Protection (F95) Malfunction Decision Conditions: During operation of cooling, when pressure 4.0MPa and above is detected by outdoor high pressure sensor. Malfunction Caused: 1. Dust accumulation in the outdoor unit heat exchanger. 2. Air short circuit at outdoor unit. 3. 2 way valve closed. 4. Faulty outdoor unit fan motor. 5. Clogged expansion valve or strainer. 6. Excessive refrigerant. 7. Faulty outdoor high pressure sensor. 8. Faulty outdoor unit PCB (main). Self-diagnosis Method Cooling High Pressure Overload Protection (F95) Troubleshooting: For safety reason and to prevent component breakdown, always switch off the power before remove and connect the component. Check the outdoor unit fan motor operation. Check the dust accumulation on the outdoor unit heat exchanger. Is the outdoor unit heat exchanger dirty? Is the outdoor unit fan motor operate normally? Yes Clean the heat exchanger. No Replace the outdoor unit fan motor and/or outdoor unit PCB (main). Yes Check for clogged expansion valve or strainer. No Check the outdoor air passage. Is the expansion valve or strainer clogged (ice formed)? Yes Provide sufficient air passage. Is there any short circuit? Yes No - Replace the expansion valve and/or strainer - Reclaim and recharge refrigerant Check refrigerant amount. No Check the 2 way valve. Is the additional refrigerant amount filled correctly? Yes Is the 2 way valve closed? No Open the 2 way valve. Yes No Reclaim and recharge with correct amount of refrigerant. - Replace the outdoor unit PCB (main) - Replace the outdoor high pressure sensor Thank You