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Data Center Real User Monitoring 12.2 Feature comparison with NetworkVantage 10.x This document provides a tabular and quick view graphic of the feature and decode comparison between NetworkVantage version 10.x and DC RUM 12.2. It should be noted that the features described pertain to AMD as a whole and includes available features for both AMD Express and the full AMD license. Content: Network Vantage and DC RUM capabilities comparison...........................................................................................1 NetworkVantage Decode Rules supported by DC RUM ............................................................................................3 NETWORK Decodes in DC RUM (not in NetworkVantage) ........................................................................................4 NetworkVantage Decodes NOT in DC RUM ...............................................................................................................5 NetworkVantage/DC RUM Decode Comparison by Network Layer ..........................................................................6 NETWORK VANTAGE AND DC RUM CAPABILITIES COMPARISON Below is a table showing a list of capabilities that are overlapping between NetworkVantage and DCRUM and the plans Compuware has towards moving the missing capabilities over. Feature & Function Ad hoc troubleshooting on probe data NetworkVantage DC RUM Interactive Viewer Replaced with smart packet capture functionality viewed in TTA and Trace Trimmer Flow Collector Flow collector on AMD Real time view of data on probes Enterprise Probe Manager No current alternative, planned for DC RUM 12.3 Remote packet capture Packet Manager Replaced with smart packet capture Centralized patch management Enterprise Probe Manager No current alternative, patch application per AMD managed individually. Centralized configuration Enterprise Probe Manager Replaced by DC RUM Console User Defined Link reporting Interactive Viewer Supported within CAS, featured in NPM reports Packet Manager Replaced and supported through smart packet capture and TTA. NV Probe AMD or AMD Express*, replaces windows based NV probe. AMD has been architecture to have greater throughout capacity than the NV probe resulting in situations where two NV probes have been deployed to address load constraints, load balancing etc, can now be accommodated by a single AMD. NetFlow Collector Packet Analyzer Probe architecture Compuware APM – Data Center Real User Monitoring, March 2014 1 NV probes are generally deployed remotely, on lower specification hardware Deployment Long term reporting VantageView Customers use Interactive Viewer to read archived data Archived data Small footprint specification for the AMD is available that can accommodate existing NV deployments. If this option is considered it must be noted that it throughout rates will only be equivalent to existing NV probes not current AMD expectations, in addition any future expansion in terms of additional decodes may require new hardware to accommodate additional modules. ** CAS replaces VV as the repository for all reports. See VV migration guide for details on possible VV migration. The CAS automatically retains long term data that can be reviewed retrospectively. There is no migration or support for pdbs on the CAS. If customers has a requirement to retrospectively review their collected pdbs then they should retain a copy of IV to do so. There is no direct migration for pdb data into CAS. * Note: AMD Express architecturally is the same as an AMD, and simply represents a licensing option, and has restrictions associated with what analysis modules can and can’t be operated on top. AMD Express currently will only support Enterprise analysis and NetFlow, for any other analysis modules required for NV customers such as VoIP, and SMB the base AMD license is required. See note on supported rule types for specific support under AMD Express license. **Note: By design NV architecture operates in a distributed mode( e.g. NV probes deployed at multiple remote sites), centrally controlled by EPM) whereas, the architecture, and management of DC RUM lends itself more to a centralized deployment (e.g. AMD deployed on a single site/location controlled by console at same location). That is not to say that the same data can not be derived but care should be taken at each customer site not to simply opt to directly replace every NV probe location with an equivalent AMD, instead every opportunity should be taken to reduce the impact of having to remotely deploy an AMD. For example if the application is served from a centrally located site, a single AMD at the central site supplemented by NetFlow data from the remote branch site may provide the equivalent coverage. Similarly the presence of a WAN optimization service on any link will negate the need for a remotely deployed AMD and again remote data if required can be supplemented with NetFlow data. There will still be scenarios where remote AMD deployments are required, such as for VoIP coverage, but if at all possible the migration should seek to avoid this. Compuware APM – Data Center Real User Monitoring, March 2014 2 NETWORKVANTAGE DECODE RULES SUPPORTED BY DC RUM Rule type Logic AMD and AMD Express 12.2 Supported* URL Matches an application based on the Source or Destination Class A/B/C IP address of the packet Matches an application based on the Destination Class D IP address of the packet. Matches an application based on the Source or Destination TCP port of the packet Matches an application based on the Source or Destination UDP port of the segment Matches an application based on both the IP address and the port of the TCP or UDP packet Matches an application based on the URL string of a HTTP Request SOAP Matches an application based on the SOAPAction string of an HTTP request Supported through deep packet inspection and EUE monitoring Matches an application based on the file name string of the CIFS/SMB Open File Request (OFR) command Matches an application based on the GUID of an MS RPC/DCOM packet Supported 12.2, as CIFS/SMB share name recognition This is a special user-defined application used only for the Citrix application based on Citrix ICA application traffic detection Matches a database application based on the name of the database application or the name of the database server Analysis of VoIP RTP and RTCP streams for assessment of call quality and performance Ability to interpret the NetFlow exports in different versions Supported through deep packet inspection and EUE monitoring IP Address IP Multicast TCP Port UDP Port TCP/UDP Socket Filename MS RPC and MS DCOM Citrix Relational Databases VoIP NetFlow v.5, v.9 and IPFIX Supported* Supported* Supported* Supported* Supported through HTTP Express (12.1) Supported for MS Exchange, planned for other RPC methods Supported through deep packet inspection and EUE monitoring Supported on AMD (12.1) Supported (NV supports only v.5 and non-flexible v.9 supported.) * Applicable to AMD Express (existing or planned); all other analysis modules require paid migration to regular AMD Compuware APM – Data Center Real User Monitoring, March 2014 3 NETWORK DECODES IN DC RUM (NOT IN NETWORKVANTAGE) Rule type Logic Ability to decrypt SSL traffic with provided HSM key container SSL Deep HTTP analysis Deep XML/SOAP analysis Deep SQL analysis Deep MQ analysis Deep Oracle Forms analysis Deep Exchange analysis Deep SAP analysis VPN and Citrix user mapping NetFlow v.5, v.9 and IPFIX WAN optimization Ability to monitor the users and their operations, errors, and complex applications. Ability to monitor the users and their operations, errors, and complex applications. Ability to monitor the users and their operations, errors, and complex applications. Ability to monitor the users and their operations, errors, and complex applications. Ability to monitor the users and their operations, errors, and complex applications. Ability to monitor the users and their operations, errors, and complex applications. Ability to monitor the users and their operations, errors, and complex applications. Mapping of user names onto their respective network sessions using external dictionaries Ability to interpret the NetFlow exports in different versions Neutralization of WAN optimization impact and assessment of WAN optimization effectiveness AMD and AMD Express 12.2 Supported for a number of SSL decryption cards, as well as for OpenSSL Supported Supported Supported for a number of protocols: MS SQL, Oracle SQL, Informix, DRDA/DB2, MySQL Supported Supported Supported Supported Supported Supported*, extensions planned Supported* * Applicable to AMD Express (existing or planned); all other analysis modules require paid migration to regular AMD Compuware APM – Data Center Real User Monitoring, March 2014 4 NETWORKVANTAGE DECODES NOT IN DC RUM Rule type PPPTYPE ETHERTYPE Network Multicast MPLS, VLAN, VRF IPX Socket Novell SAP Logic AMD and AMD Express 12.2 Matches an application based on the Protocol field of a PPP frame Layer 2 protocols not supported. Can be analyzed using “snapshot” reporting addressed via smart packet capture functionality in TTA. Layer 2 protocols not supported. Can be analyzed using “snapshot” reporting addressed via smart packet capture functionality in TTA. Layer 2 protocols not supported. Can be analyzed using “snapshot” reporting addressed via smart packet capture functionality in TTA. Not supported. Can be analyzed using “snapshot” reporting addressed via smart packet capture functionality in TTA/trace trimmer. Novell usage has declined to the point this is rarely seen and considered legacy. Novell usage has declined to the point this is rarely seen and considered legacy. Matches an application based on the Type field of an Ethernet frame Matches an application based on the Media Access Control (MAC) destination address Ability to distinguish data by MPLS, VLAN and VRF identifiers Matches an application based on the Source or Destination IPX Socket Matches an application based on the Service Type of a SAP broadcast message Compuware APM – Data Center Real User Monitoring, March 2014 5 NETWORKVANTAGE/DC RUM DECODE COMPARISON BY NETWORK LAYER Compuware APM – Data Center Real User Monitoring, March 2014 6