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NEW/UPDATED PATIENT INFORMATION Today's Date:____/____/________ Name: _______________________________________________________________ Address: ___________________________________________________________________________________________ City/State/Zip: ______________________________________________________________________________________ Home Phone: ________________________ Work Phone: ________________________ Mobile: ____________________ Email Address: ______________________________________________________________________________________ ☐ Yes, I'd like to receive quarterly newsletters & promotional offers. I understand I can unsubscribe at any time. Date of Birth:____/____/________ Age: ______ Sex: ☐ M ☐ F Marital Status: ___________________ Referring Physician's Name: ______________________________________________ Phone: ______________________ Referring Physician's Address: _________________________________________________________________________ Other members of your family who visit this practice: ______________________________________________________ Insurance Information Primary Insurance Secondary Insurance Primary Insurance: ____________________________ Secondary Insurance: _________________________ Insured’s Name: ______________________________ Insured’s Name: ______________________________ Social Security Number: ________-______-_________ Social Security Number: ________-______-_________ Policy #: _____________________________________ Policy #: _____________________________________ Group #: ____________________________________ Group #: ____________________________________ ☐ Self ☐ Self ☐ Spouse ☐ Child ☐ Other ☐ Spouse ☐ Child ☐ Other Insured’s Employer: ___________________________ Insured’s Employer: ___________________________ Insured’s Date of Birth: ______/______/_________ Insured’s Date of Birth: ______/______/_________ Patient's Employer: __________________________________________________________________________________ Occupation: _____________________________________________________________ Full-Time Student? ☐ Yes ☐ No Emergency Contact: _________________________________________ Phone Number: __________________________ Relationship of Emergency Contact: _____________________________________________________________________ Name of Parent or Guardian (if patient is a minor): _________________________________________________________ How did you hear about us? ☐ Physician Referral (Name) ___________________________________________________ ☐ Family Member or Friend Referral ☐ Google/Internet Search/On-line Directory ☐ Employer/Insurance Company ☐ Other _______________________________________________________________ HIPAA AND PRIVACY PRACTICE CONSENT FORM I acknowledge that Complete Dermatology has made the Notice of Privacy Practices available to me. I authorize release of medical information to my primary care or referring physician, to consultants if needed, and as necessary to process insurance claims, insurance applications and prescriptions. I also authorize payment of medical benefits to the physicians. _____________________________________ Signature of Patient or Authorized Representative ________________________ Date In general, the HIPAA privacy rule gives individuals the right to request a restriction on uses and disclosures of their Protected Health Information (PHI). The individual is also provided the right to request confidential communications or that communication or PHI be made by alternative means, such as sending correspondence to home or office, leaving messages on answering machines, and leaving lab or procedure results with a spouse. I wish to be contacted in the following manner: Phone number:_________________________ o Leave a message with a callback number only o Leave medical information with my spouse o Do not leave a message o Leave a message with detailed information o Discuss medical information with:__________________________________ OR o o Text message (when available) Email (when available) In the future, I would like to have my appointments confirmed via: o Cell Phone o Text Message (when available) o Email **Unless a fax machine is in a secure area, Protected Health Information (PHI) cannot be faxed. This consent will remain in effect unless otherwise revoked in writing. _______________________________________ Signature of Patient or Authorized Representative _________________ Date FINANCIAL POLICY ACCEPTANCE OF LIABILITY WAIVER Thank you for choosing Complete Dermatology as your health care provider. It is our goal to meet patient needs and address patient concerns effectively. Areas of primary concern for all patients are the financial policies of the practice, especially those pertaining to insurance billing and patient payment requirements. As in all aspects of healthcare today, the greater role the patient assumes in the healthcare process, the higher the degree of satisfaction achieved. For that reason, we expect our patients to take an active role in their healthcare management, including the area of finances. In an effort to keep patients informed about such policies, we ask that all patients read and sign a copy of our Financial Policy prior to receiving treatment. PAYMENTS are expected at the time services are rendered. This includes all deductibles, co-insurance, co-payments and any non-covered services, such as cosmetic procedures. It should be noted that any procedure performed in the office, such as freezing a wart or performing a biopsy on a mole is considered “office surgery” by all of the major insurance carriers and may be subject to a deductible. Patients who have an insurance carrier with whom the practice has a valid contract will be responsible for all fees as outlined in the patients’ contract agreement. We will do everything possible to verify your insurance benefits including copay amounts and remaining deductibles prior to your visit and provide prompt refunds for any overpayment. If you believe the information we verified is incorrect, please let one our billing staff know. INSURANCE is filed for all primary and secondary carriers for whom the practice has a valid contract. The patient is responsible for filing claims for carriers for whom the practice does not have a valid contract. This includes all carriers who are secondary to Medicare that are not Medigap crossover carriers. There can be significant variances on services covered, deductibles, co-pay requirements, network requirements, pre-authorization for services, and other requirements of the policy. While we will use our best efforts to verify your benefits, ultimately it is the insured’s responsibility to verify that the services requested and the physicians are covered by the terms of your insurance plan. If there are any questions the insured is to call his/ her insurance carrier to confirm coverage. If any services are denied as out of network, not covered by the terms of the policy, policy not in force, not medically necessary, or have a deductible/co-pay issue, the patient or responsible party will be billed. PATHOLOGY is ordered by our physicians to properly diagnose certain skin disorders. Accurate pathologic diagnosis is a skill and the physician interpreting the specimen is a vital part of your healthcare team. For that reason, we utilize a licensed lab in Dallas led by a very well respected board-certified Dermatopathologist who specializes in the microscopic diagnosis of skin disorders and was a recent president of the American Academy of Dermatology. Charges for these services are in addition to your regular physician charges. For your convenience, and to avoid out-of-nertwork charges, for many insurance plans we may pay the dermatopathology lab directly and file directly with your insurance company. Pathology charges, then, may come directly from the lab or from our office. We will make reasonable attempts to keep charges in network. Please note that if any of these services are denied as out of network, not covered by the terms of your insurance policy, not medically necessary, as requiring a deductible or co-payment, or other related issues, the patient or responsible party will be billed. RETURNED CHECKS will result in a $25.00 service charge. The check amount plus the service charge is to be paid within 10 days of notification. Failure to pay in full in 10 days will result in collection through the appropriate means. WALK OUT POLICY: Payment for services is expected at the conclusion of your appointment. Any patient that walks out of our offices without making or arranging payment will be assessed a $40.00 walk-out fee. “NO SHOW”/ LATE CANCELLATION POLICY: If you are unable to attend an appointment, please let us know as soon as possible so that we can assign your time slot to someone else. We ask for at least one business day cancellation notice for all appointments. We reserve the right to charge the following “late cancellation fees” or “no show fees”: $25.00 for an office visit; $50.00 for a procedure visit (surgery or cosmetic procedure) As a courtesy, we make every effort to call to confirm appointments in advance; however, it remains YOUR responsibility to know and to keep your appointment. Emergencies are considered on an individual basis. Contact our office as soon as possible to discuss any emergency situation which caused you to miss an appointment. LATE POLICY: If you are more than 15 minutes late to your scheduled appointment, we will make every effort to work you back into the provider's schedule. However, we may have no choice but to reschedule your appointment. REQUESTS FOR MEDICAL RECORDS and COMPLETION OF FORMS (such as Cancer Policy, Disability, …) will be charged at $25.00 per request. Upon receipt of payment, documentation will be returned or can be picked up within 3-5 business days, unless otherwise notified. STATEMENTS & BILLING CORRESPONDENCE are sent to update you as to the status of the account and whether your insurance company has fulfilled their obligation to you, the policy owner, to pay claims in a timely manner. DELINQUENT ACCOUNTS are placed for collection 90 days from the date the services were rendered or from the date of the first billing statement, whichever applies. These accounts will be charged a cumulative interest rate of 10% and/or $25.00 collection fee on all outstanding charges. Patients having financial difficulties are encouraged to discuss them frankly with our Practice Manager before the account becomes delinquent. CREDIT CARDS, CHECKS, CARE CREDIT, and CASH are accepted for payment. I have read the Financial Policy of Complete Dermatology. I understand and agree to adhere to the policies as outlined. I further agree to be responsible for all charges not covered by the terms of my insurance plan. _____________________________________________________________________________ Patient Name(s) _____________________________________________________ _______________________ Signature of Responsible Party Date Medical History Questionnaire Name:_____________________________________________________________ Date of Birth: _____/_____/________ The reason for your visit: _____________________________________________________________________________ How long has this been present? _________________What have you tried to treat it? ____________________________ Drug Allergies: ______________________________________________________________________________________ PERSONAL DERMATOLOGIC HISTORY *Please check if you have a history of: ☐ Skin Cancer Which Type? ☐ Melanoma - When? ______________ Location? ___________________ ☐ Basal Cell Cancer - When? ______________ Location? ___________________ ☐ Squamous Cell Cancer - When? ______________ Location? ___________________ ☐ Actinic Keratosis (Precancerous Skin Growth) ☐ Eczema ☐ Psoriasis ☐ Lupus ☐ Scarring Acne ☐ Other dermatologic condition(s) ____________________________________________________________ MEDICAL HISTORY *Please check if you have a history of: ☐ Allergies/Sinusitis ☐ Artificial Heart Valve ☐ Asthma ☐ Bleeding Disorder ☐ Cancer (other than skin cancer) Which type? ______________ ☐ Cataracts ☐ Cold Sores (Herpetic Infection) ☐ Congestive Heart Failure ☐ Depression ☐ Diabetes ☐ Diabetes Mellitus ☐ Emphysema/COPD ☐ Epilepsy ☐ GERD/(Reflux Disease) ☐ Glaucoma ☐ Heart Arrhythmia ☐ Heart Disease ☐ Hepatitis ☐ High Cholesterol ☐ HIV or AIDS ☐ Hypertension ☐ Irritable Bowel Syndrome ☐ Mitral Valve Prolapse ☐ Organ Transplant ☐ Osteoarthritis ☐ Osteoporosis ☐ Rheumatic Fever ☐ Rheumatoid Arthritis ☐ Stomach Ulcer ☐ Thyroid Disease ☐ Tuberculosis ☐ Other _______________________ SOCIAL HISTORY Do you wear sunscreen regularly? Yes No Do you smoke? Yes No FAMILY HISTORY Use tanning beds? Yes No Drink alcohol? Yes No Use drugs? Yes No *Do any family members suffer from the following? Condition: Family Member (Relationship) Skin Cancer (other than melanoma) Melanoma Asthma/Eczema/Seasonal Allergies Psoriasis For Women: Are you currently pregnant OR actively trying to get pregnant OR breastfeeding? Are you interested in cosmetic products or procedures? Have you had any cosmetic procedures in the past? Yes Yes No No Yes No Anything specific? ________________________________ Were you happy with the results Yes No