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I N T E R N A T I O N A L
E D I T I O N
Decision
Support Systems
and
Intelligent Systems
Seventh Edition
Efraim Turban Jay E. Aronson Ting-Peng Liang
BRIEF C O N T t N T S
Preface
PART I:
xxi
DECISION-MAKING AND COMPUTERIZED SUPPORT
Chapter 1 Management Support Systems: An Overview
2
Chapter 2 Decision-Making Systems, Modeling, and Support
PART II:
DECISION SUPPORT SYSTEMS
1
36
99
Chapter 3 Decision Support Systems: An Overview
100
Chapter 4 Modeling and Analysis
144
Chapter 5 Business Intelligence: Data Warehousing, Data Aquisition, Data Mining, Business
Analytics, and Visualization
211
Chapter 6 Decision Support System Development
305
PART III:
COLLABORATION, COMMUNICATION, ENTERPRISE DECISION
SUPPORT SYSTEMS, AND KNOWLEDGE MANAGEMENT
359
Chapter 7 Collaborative Computing Technologies: Group Support Systems
Chapter 8 Enterprise Information Systems
408
Chapter 9 Knowledge Management
487
PART IV:
INTELLIGENT DECISION SUPPORT SYSTEMS
Chapter 10
Chapter 11
Chapter 12
Chapter 13
PART V:
361
537
Artificial Intelligence and Expert Systems: Knowledge-Based System
Knowledge Acquisition, Representation, and Reasoning
575
Advanced Intelligent Systems
649
Intelligent Systems Over the Internet
700
IMPLEMENTING MSS IN THE E-BUSINESS ERA
743
Chapter 14 Electronic Commerce
744
Chapter 15 Integration, Impacts, and the Future of Management-Support Systems
Glossary
848
References
864
Index
921
ix
538
800
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