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2016/2017 Online Instructional Materials Correlation Computer Network Software Operations 6650 - 36 weeks ___________________________________ Provider ___________________________________ Last Updated ___________________________________ Course Title ___________________________________ Course Syllabus URL Content must address both the task/competency and the curriculum framework. Enter the exact part of the online syllabus that addresses the task/competency. 6650 36 weeks Computer Network Software Operations TASKS/COMPETENCIES Correlation Demonstrating Workplace Readiness Skills: Personal Qualities and People Skills Demonstrate positive work Required 1 ethic. Required 2 Demonstrate integrity. Required 3 Demonstrate teamwork skills. Required 4 Demonstrate self-representation skills. Required 5 Demonstrate diversity awareness. Required 6 Demonstrate conflict-resolution skills. Required 7 Demonstrate creativity and resourcefulness. Demonstrating Workplace Readiness Skills: Professional Knowledge and Skills Required 8 Demonstrate effective speaking and listening skills. Required 9 Demonstrate effective reading and writing skills. Required 10 Demonstrate critical-thinking and problem-solving skills. Required 11 Demonstrate healthy behaviors and safety skills. Demonstrate an understanding Required 12 of workplace organizations, systems, and climates. Required 13 Demonstrate lifelong-learning skills. Required 14 Demonstrate job-acquisition and advancement skills. Required 15 Demonstrate time-, task-, and resource-management skills. Required 16 Demonstrate job-specific mathematics skills. Required 17 Demonstrate customer-service skills. Demonstrating Workplace Readiness Skills: Technology Knowledge and Skills Demonstrate proficiency with Required 18 technologies common to a specific occupation. Required 19 Demonstrate information technology skills. Demonstrate an understanding Required 20 of Internet use and security issues. Required 21 Demonstrate telecommunications skills. Examining All Aspects of an Industry Examine aspects of planning Required 22 within an industry/organization. Required 23 Examine aspects of management within an industry/organization. Examine aspects of financial Required 24 responsibility within an industry/organization. Examine technical and production skills required of Required 25 workers within an industry/organization. Examine principles of Required 26 technology that underlie an industry/organization. Required 27 Examine labor issues related to an industry/organization. Examine community issues Required 28 related to an industry/organization. Examine health, safety, and Required 29 environmental issues related to an industry/organization. Addressing Elements of Student Life Identify the purposes and goals Required 30 of the student organization. Explain the benefits and responsibilities of membership Required 31 in the student organization as a student and in professional/civic organizations as an adult. Demonstrate leadership skills through participation in student Required 32 organization activities, such as meetings, programs, and projects. Identify Internet safety issues Required 33 and procedures for complying with acceptable use standards. Introducing Basic Desktop Systems Concepts Required 34 Explain current desktop operating systems. Required 35 Explain the hardware found in a computer. Required 36 Navigate a desktop operating system environment. Required 37 Navigate system administration tools. Demonstrate the procedures for Required 38 installing, replacing, or repairing a desktop operating system. Demonstrate the procedures for Required 39 installing and removing software in a desktop environment. Required 40 Manage a file system structure. Required 41 Explain different file system formats. Introducing Basic Server Systems Concepts Required 42 Explain current server operating systems. Explain the uses of current and Required 43 emerging server and storage hardware. Describe client-server Required 44 architecture, including virtual server architecture. Required 45 Identify the services commonly found on a network server. Required 46 Explain the authentication of users in a network environment. Introducing Network Design Essentials Required 47 Define types of networks. Optional 48 Define types of network architecture. Differentiate between distributed and centralized computing (e.g., Optional 49 desktop, network server, virtual server, cloud networking). Optional 50 Identify services delivered by a server. Optional 51 Describe standard network LAN topologies. Describe variations of standard Optional 52 topologies (e.g., extended star, mesh, star bus, star ring). Describe the role of the Network Required 53 Interface Card (NIC) network adapter. Optional 54 Describe various types of network adapters. Describe the functions of networking hardware (e.g., Optional 55 adapter, hub, router, switch, bridge, access point). Optional 56 Describe the primary features of each major access method. Exploring Networking Media Define terms related to wired Required 57 and wireless network media. Required 58 Identify the types and uses of wired network media. Required 59 Identify the types and uses of wireless network media. Describe the concept of broadband and its various incarnations (e.g., digital Optional 60 subscriber line [DSL], cable, fiber optics, high-speed wireless). Optional 61 Describe the types of modems. Understanding Networking Standards and Models Describe each layer of the Open Required 62 System Interconnection (OSI) model. Describe devices in a network Required 63 environment and their place in the OSI model. Required 64 Define the basic components of a network packet. Required 65 Describe networking protocols. Map network processes that use Optional 66 protocols to the appropriate OSI layers. Identify components and features of the Institute of Optional 67 Electrical and Electronics Engineers (IEEE) 802 networking specifications. Installing Network Operating System and Services Required 68 Compare essential network operating system components. Required 69 Determine whether to use peerto-peer or directory services. Identify major decisions Required 70 associated with the installation of a network operating system. Required 71 Select server services. Required 72 Install a server operating system. Performing Network Administration Functions Define different types of Required 73 accounts. Optional 74 Administer user and group accounts. Required 75 Create user profiles. Required 76 Implement global, domain, and local account policies. Describe considerations and Required 77 procedures for sharing applications on the network. Required 78 Manage disk resources. Identify the procedures for Required 79 installing and managing a shared printer. Identify the functions, features, Required 80 and guidelines of e-mail and calendaring. Performing Network Management and Security Functions Required 81 Document a network security plan. Required 82 Implement a network security plan. Explain the characteristics, Required 83 functions, and benefits of software and hardware firewalls. Required 84 Develop a plan to avoid data loss. Required 85 Back up files and directories. Required 86 Restore files and directories. Required 87 Develop a network performance monitoring plan. Required 88 Monitor server resources to track usage and disk space. Required 89 Troubleshoot user access problems. Optional 90 Develop a preventive maintenance plan. Required 91 Develop an audit policy. Required 92 Set up file, directory, and printer auditing. Required 93 Describe the various forms of malware protection for servers. Providing Basic User Training and Support Optional 94 Identify training needs. Optional 95 Provide an orientation to a network system. Optional 96 Develop a training plan. Optional 97 Provide training to users. Optional 98 Create a user manual. Optional 99 Provide ongoing basic user support. Performing Legal and Ethical Functions Identify copyright and licensing Required 100 laws that apply to computer use and network administration. Describe procedures to ensure the proper licensing of a clientRequired 101 server operating system and applications. Identify ethical behavior that is Required 102 expected of users and administrators. Preparing for Industry Certification Describe the process and requirements for obtaining Required 103 industry certifications related to the Computer Network Software Operations course. Required 104 Identify testing skills/strategies for a certification examination. Demonstrate ability to successfully complete selected Required 105 practice examinations (e.g., practice questions similar to those on certification exams). Successfully complete an industry certification Optional 106 examination representative of skills learned in this course (e.g., MCP, IC3, NOCTI). Developing Employability Skills Required 107 Research careers in networking. Required 108 Compose a résumé for electronic processing. Assemble a professional portfolio that contains Required 109 representative samples of student work. Optional 110 Create a cover letter to accompany a résumé. Required 111 Complete manual and electronic application forms. Optional 112 Participate in an internship program. Use electronic sources to Required 113 research a company in preparation for a job interview. Optional 114 Participate in a mock interview. Optional 115 Compose an interview follow-up letter. Optional 116 Identify the steps to follow when resigning from a position. Identify potential employment barriers for nontraditional Required 117 groups and ways to overcome these barriers.