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Nursing Home Survey Findings Fall Region Forums - 2014 Doug Beardsley VP Member Services Care Providers of Minnesota Many similar trends, but a few new ones • Increased Problem Areas: • • • • Infection Control Dialysis Antipsychotic Medications Physician Responses to Pharmaceutical Recommendations • Drug Storage Many similar trends, but a few new ones • Decreased Problem Areas: • • • • Pressure Ulcers Incontinence Reporting of Suspected Abuse Policies regarding reporting of suspected abuse Many similar trends, but a few new ones • Oddities: • • • • Posting of Staff Hours Dialysis focus Expired Nurses licenses Failure to act/respond to issues in the Resident Council Minutes • Providing notice of new roommate • Call lights not within reach 11.0 10.0 9.0 Average Number of Deficiencies per Survey MN = 6.2 National = 5.7 CMS Region V = 6.1 8.0 7.0 6.0 5.0 1st 2nd 3rd 4th 1st 2nd 3rd 4th 1st 2nd 3rd 4th 1st 2nd 3rd 4th 1st 2nd 3rd 4th 1st 2nd 3rd 4th 1st 2nd Quarter Quarter Quarter Quarter Quarter Quarter Quarter Quarter Quarter Quarter Quarter Quarter Quarter Quarter Quarter Quarter Quarter Quarter Quarter Quarter Quarter Quarter Quarter Quarter Quarter Quarter 2008 2008 2008 2008 2009 2009 2009 2009 2010 2010 2010 2010 2011 2011 2011 2011 2012 2012 2012 2012 2013 2013 2013 2013 2014 2014 Average # of Deficiencies MN Average # of Deficiencies U.S. Average # of Deficiencies CMS Region V 40%+ 30%-40% Qualified Staff Infection 20%-30% Highest Practicable Level Storage of Drugs Unnecessary Drugs Control Accidents & Supervision Care Plans Kitchen Issues Monthly Med Review Current Nursing Home survey deficiencies issued in 40% or more of surveys F441: Infection Control •Infection control program •Staff infection control breaches •Resource – QIS Infection Control List Current Nursing Home survey deficiencies issued in 30% - 40% of surveys F282: Qualified Staff F329: Unnecessary Drugs F371: Kitchen Issues Current Nursing Home survey deficiencies issued in 30% - 40% of surveys F282: Qualified Staff •Staff not performing their job consistent with the directives of the Care Plan or facility policies and procedures. Current Nursing Home survey deficiencies issued in 30% - 40% of surveys F329: Unnecessary Drug •Antipsychotics remain the major focus •Also sleep medications, antidepressants, & prn •Resource – QIS Unnecessary Meds Pathway Current Nursing Home survey deficiencies issued in 30% - 40% of surveys F371: Kitchen Stuff • Cleanliness and upkeep of the kitchen • Infection control (hand washing/gloving) • Proper cooling of food for storage • Steam table food temps during meal • Dishwasher temperatures • Resources – Food Cooling Poster and Training Sheet QIS Kitchen/Food Service Observation Form Current Nursing Home survey deficiencies issued in 20% - 30% of surveys F309: Highest Practicable Level F431: Storage of Drugs F323: Accidents & Supervision F279: Care Plans F428: Monthly Med Review Current Nursing Home survey deficiencies issued in 20% - 30% of surveys F309: Highest Practicable Level • Pain • Dialysis • Hospice • Positioning • Etc. • Resources – QIS Resident Interview QIS Dialysis Critical Elements form Current Nursing Home survey deficiencies issued in 20% - 30% of surveys F431: Storage of Drugs •Expired Meds •Multi-Use Vials not dated when opened •Temperatures •Unsecured meds Current Nursing Home survey deficiencies issued in 20% - 30% of surveys F323: Accidents & Supervision •Falls •Alarms •Siderails Current Nursing Home survey deficiencies issued in 20% - 30% of surveys F279: Care Plans •Ineffective or nonexistent approaches to identified or observed patient care needs or issues •Dialysis Current Nursing Home survey deficiencies issued in 20% - 30% of surveys F428: Monthly Med Review •Consultant Pharmacist missed something •Physician failed to act on Consultant Pharmacists recommendations Take-Aways: • Look at the examples provided • Audit your nursing home to determine if you have similar deficient practices • Make changes, and re-audit!