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Revised 4/2014
NOVACOLLEGE‐WIDECOURSECONTENTSUMMARY
ITN106–MICROCOMPUTEROPERATINGSYSTEMS(3CR.)
CourseDescription
Teachesuseofoperatingsystemutilitiesandmultiple‐leveldirectorystructures,creationofbatch
files,andconfigurationofmicrocomputerenvironments.Mayincludeastudyofgraphicaluser
interfaces.Lecture3hoursperweek.
GeneralCoursePurpose
ThiscourseprovidesacomprehensivefoundationinunderstandingPCdesktopoperatingsystems.
Studentswilllearnhowinstall,configure,troubleshoot,updateanduninstallvariousoperating
systemsanditscomponents.TheseskillsareexpectedfromanyPCdesktop,helpdeskandnetwork
supporttechnician.Thecoveredmaterialofthiscourseisrelatedtotheindustrycertification
CompTIAA+.
CoursePrerequisites/Corequisites
Collegelevelreadingandwritingability
CourseObjectives
Uponcompletionofthiscourse,thestudentwillbeableto:
a) IdentifyvariousOperatingSystemscurrentlyonthemarketforPCs
b) InstallOperatingSystemsinvariousconfigurations
c) Identifyandinstall/replaceOScomponents
d) Selecttheappropriateinstallationtypeandcomponents
e) IdentifyconflictsandsuggestresolutionsforOScomponentsandapplications
f) Install,upgrade,replace,andremovevariousdrivers
g) Selectandinstallapplications
h) Installandconfigurebasicnetworking
i) Setuppreventivemaintenanceprocedures
j) Identifyandcorrectcomputersoftwareproblems
MajorTopicstobeIncluded
a) OperatingSystems,Drivers,Applications,Networking,AntiVirusPrograms,Troubleshooting
b) OScomponents
c) Applicationcompatibility
d) Drivercompatibility
e) RoleofBIOS/CMOSalongsidedrivers
f) Diagnosingsoftwareproblemsandsuggestingsolutions
g) OSupdates,patches,andservicepacks
h) OverviewofnetworkingwithemphasisonTCP/IP
i) Systembackupandrestoration
j) Dataprotection
k) AutomatingsystemtasksusingvariousOperatingSystemcomponentsandapplications
l) SecuringanOS
m) Preventingandrespondingtovirusthreats
StudentLearningOutcomes
OperatingSystems,Drivers,Applications,Networking,AntivirusPrograms,Troubleshooting
1. IdentifyOperatingSystemsonthemarket
2. Definedrivers,theiruse,andconfigurationoptions
3. Defineapplications,theircategories,installationandconfigurationrequirements
4. Definebasicnetworkingterminology
5. Definevirusesandvirusprevention
6. IdentifyOSandapplicationproblemsandrecommendsolutions
OScomponents
1. DefinecorecomponentsofanOS
2. Understandthegraphicalshellsonthemarket
3. Identifycommand‐lineshellsonthemarket
4. AddandremoveOScomponents
Applicationcompatibility
1. Understandapplicationcompatibilityissuesdependingontheapplicationandthe
designatedOS,applicationversion,andOSversion
2. Workwithlegacyapplications
Drivercompatibility
1. PickproperdriverbasedontheOStypeandversionaswellasthedevicetypeandversion
2. Upgradeanddowngradedrivers
3. Disabledrivers
4. Removedrivers
5. Configuredrivers
RoleofBIOS/CMOSalongsidedrivers
1. UnderstandCMOSandBIOS
2. UpgradetheBIOS
3. TroubleshoottheBIOS
4. ConfiguretheCMOSandtheBIOS
Diagnosingsoftwareproblemsandsuggestingsolutions
1. Locateapplicationproblemsandsuggestsolutions
2. Troubleshootlegacyapplications
3. Troubleshootapplicationcompatibilityissues
OSupdates,patches,andservicepacks
1. Understandupdates,patches,andservicepacks
2. LearnwhenandhowtoupdateanOSoranapplication
OverviewofnetworkingwithemphasisonTCP/IP
1. Identifyandconfigurebasicnetworkingwithtoday’sOS
2. Becomfortablewithbasicnetworkingterminology
Systembackupandrestoration
1. Backupdata
2. Restoredata
3. BackupanOS
4. RestoreandOS
Dataprotection
1. Securingdataagainsttamperingandtheft
AutomatingsystemtasksusingvariousOperatingSystemcomponentsandapplications
1. Learntouseautomationtoolstospeedupdaytodayjobsandreduceerrors
2. Identifybuilt‐inandthirdpartyautomationtoolsforvariousOSandapplications
SecuringanOS
1. IdentifysecuritylevelofvariousOSonthemarket
2. UnderstandbasicOSsecurity
Preventingandrespondingtovirusthreats
1. Identifyviruscategories
2. Identifyantivirussoftwareonthemarket
3. Identifyproperapplicationofantivirussoftware
RequiredTimeAllocationperTopic
InordertostandardizethecoretopicsofITN106sothatacoursetaughtatonecampusisequivalent
tothesamecoursetaughtatanothercampus,thefollowingstudentcontacthourspertopicare
required.Eachsyllabusshouldbecreatedtoadhereascloselyaspossibletotheseallocations.Of
course,thetopicscannotbefollowedsequentially.Manytopicsaretaughtbestasanintegrated
whole,oftenrevisitingthetopicseveraltimes,eachtimeatahigherlevel.Therearenormally45
student‐contact‐hourspersemesterforathreecreditcourse.(Thisincludes15weeksofinstruction
anddoesnotincludethefinalexamweekso15*3=45hours.Sectionsofthecoursethataregivenin
alternativeformatsfromthestandard16weeksectionstillmeetforthesamenumberofcontact
hours.)Thefinalexamtimeisnotincludedinthetimetable.Thecategory,OtherOptionalContent,
leavesampletimeforaninstructortotailorthecoursetospecialneedsorresources.
Topic
TimeinHours
Percentages
OperatingSystems,Drivers,Applications,
Networking,AntivirusPrograms,
Troubleshooting
4
9%
OScomponents
2
4%
Applicationcompatibility
3
7%
Drivercompatibility
2
4%
RoleofBIOS/CMOSalongsidedrivers
2
4%
Diagnosingsoftwareproblemsandsuggesting
solutions
4
9%
OSupdates,patches,andservicepacks
3
7%
Overviewofnetworkingwithemphasison
TCP/IP
3
7%
Systembackupandrestoration
3
7%
Dataprotection
3
7%
Automatingsystemtasksusingvarious
OperatingSystemcomponentsand
applications
3
7%
SecuringanOS
3
7%
Preventingandrespondingtovirusthreats
3
7%
OtherOptionalContent
3
7%
Testingtoincludequizzes,tests,andexams
(notincludingfinalexam)
4
9%
Total
45
100%