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Revised 4/2014 NOVACOLLEGE‐WIDECOURSECONTENTSUMMARY ITN106–MICROCOMPUTEROPERATINGSYSTEMS(3CR.) CourseDescription Teachesuseofoperatingsystemutilitiesandmultiple‐leveldirectorystructures,creationofbatch files,andconfigurationofmicrocomputerenvironments.Mayincludeastudyofgraphicaluser interfaces.Lecture3hoursperweek. GeneralCoursePurpose ThiscourseprovidesacomprehensivefoundationinunderstandingPCdesktopoperatingsystems. Studentswilllearnhowinstall,configure,troubleshoot,updateanduninstallvariousoperating systemsanditscomponents.TheseskillsareexpectedfromanyPCdesktop,helpdeskandnetwork supporttechnician.Thecoveredmaterialofthiscourseisrelatedtotheindustrycertification CompTIAA+. CoursePrerequisites/Corequisites Collegelevelreadingandwritingability CourseObjectives Uponcompletionofthiscourse,thestudentwillbeableto: a) IdentifyvariousOperatingSystemscurrentlyonthemarketforPCs b) InstallOperatingSystemsinvariousconfigurations c) Identifyandinstall/replaceOScomponents d) Selecttheappropriateinstallationtypeandcomponents e) IdentifyconflictsandsuggestresolutionsforOScomponentsandapplications f) Install,upgrade,replace,andremovevariousdrivers g) Selectandinstallapplications h) Installandconfigurebasicnetworking i) Setuppreventivemaintenanceprocedures j) Identifyandcorrectcomputersoftwareproblems MajorTopicstobeIncluded a) OperatingSystems,Drivers,Applications,Networking,AntiVirusPrograms,Troubleshooting b) OScomponents c) Applicationcompatibility d) Drivercompatibility e) RoleofBIOS/CMOSalongsidedrivers f) Diagnosingsoftwareproblemsandsuggestingsolutions g) OSupdates,patches,andservicepacks h) OverviewofnetworkingwithemphasisonTCP/IP i) Systembackupandrestoration j) Dataprotection k) AutomatingsystemtasksusingvariousOperatingSystemcomponentsandapplications l) SecuringanOS m) Preventingandrespondingtovirusthreats StudentLearningOutcomes OperatingSystems,Drivers,Applications,Networking,AntivirusPrograms,Troubleshooting 1. IdentifyOperatingSystemsonthemarket 2. Definedrivers,theiruse,andconfigurationoptions 3. Defineapplications,theircategories,installationandconfigurationrequirements 4. Definebasicnetworkingterminology 5. Definevirusesandvirusprevention 6. IdentifyOSandapplicationproblemsandrecommendsolutions OScomponents 1. DefinecorecomponentsofanOS 2. Understandthegraphicalshellsonthemarket 3. Identifycommand‐lineshellsonthemarket 4. AddandremoveOScomponents Applicationcompatibility 1. Understandapplicationcompatibilityissuesdependingontheapplicationandthe designatedOS,applicationversion,andOSversion 2. Workwithlegacyapplications Drivercompatibility 1. PickproperdriverbasedontheOStypeandversionaswellasthedevicetypeandversion 2. Upgradeanddowngradedrivers 3. Disabledrivers 4. Removedrivers 5. Configuredrivers RoleofBIOS/CMOSalongsidedrivers 1. UnderstandCMOSandBIOS 2. UpgradetheBIOS 3. TroubleshoottheBIOS 4. ConfiguretheCMOSandtheBIOS Diagnosingsoftwareproblemsandsuggestingsolutions 1. Locateapplicationproblemsandsuggestsolutions 2. Troubleshootlegacyapplications 3. Troubleshootapplicationcompatibilityissues OSupdates,patches,andservicepacks 1. Understandupdates,patches,andservicepacks 2. LearnwhenandhowtoupdateanOSoranapplication OverviewofnetworkingwithemphasisonTCP/IP 1. Identifyandconfigurebasicnetworkingwithtoday’sOS 2. Becomfortablewithbasicnetworkingterminology Systembackupandrestoration 1. Backupdata 2. Restoredata 3. BackupanOS 4. RestoreandOS Dataprotection 1. Securingdataagainsttamperingandtheft AutomatingsystemtasksusingvariousOperatingSystemcomponentsandapplications 1. Learntouseautomationtoolstospeedupdaytodayjobsandreduceerrors 2. Identifybuilt‐inandthirdpartyautomationtoolsforvariousOSandapplications SecuringanOS 1. IdentifysecuritylevelofvariousOSonthemarket 2. UnderstandbasicOSsecurity Preventingandrespondingtovirusthreats 1. Identifyviruscategories 2. Identifyantivirussoftwareonthemarket 3. Identifyproperapplicationofantivirussoftware RequiredTimeAllocationperTopic InordertostandardizethecoretopicsofITN106sothatacoursetaughtatonecampusisequivalent tothesamecoursetaughtatanothercampus,thefollowingstudentcontacthourspertopicare required.Eachsyllabusshouldbecreatedtoadhereascloselyaspossibletotheseallocations.Of course,thetopicscannotbefollowedsequentially.Manytopicsaretaughtbestasanintegrated whole,oftenrevisitingthetopicseveraltimes,eachtimeatahigherlevel.Therearenormally45 student‐contact‐hourspersemesterforathreecreditcourse.(Thisincludes15weeksofinstruction anddoesnotincludethefinalexamweekso15*3=45hours.Sectionsofthecoursethataregivenin alternativeformatsfromthestandard16weeksectionstillmeetforthesamenumberofcontact hours.)Thefinalexamtimeisnotincludedinthetimetable.Thecategory,OtherOptionalContent, leavesampletimeforaninstructortotailorthecoursetospecialneedsorresources. Topic TimeinHours Percentages OperatingSystems,Drivers,Applications, Networking,AntivirusPrograms, Troubleshooting 4 9% OScomponents 2 4% Applicationcompatibility 3 7% Drivercompatibility 2 4% RoleofBIOS/CMOSalongsidedrivers 2 4% Diagnosingsoftwareproblemsandsuggesting solutions 4 9% OSupdates,patches,andservicepacks 3 7% Overviewofnetworkingwithemphasison TCP/IP 3 7% Systembackupandrestoration 3 7% Dataprotection 3 7% Automatingsystemtasksusingvarious OperatingSystemcomponentsand applications 3 7% SecuringanOS 3 7% Preventingandrespondingtovirusthreats 3 7% OtherOptionalContent 3 7% Testingtoincludequizzes,tests,andexams (notincludingfinalexam) 4 9% Total 45 100%