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Glossary 10Base-T 10 Mbps Ethernet over twisted pair copper cable 100Base-T 100 Mbps Ethernet over twisted pair copper cable 1000Base-T 1000 Mbps Ethernet over twisted pair copper cable 10GBase-T Proposed 10Gbps over copper cable 4e Class 4 switch from Alcatel/Lucent 5e Class 5 switch Alcatel/Lucent ACD Automatic Call Distribution ADPCM Adaptive Differential Pulse Code Modulation AMIS Audio Messaging Interchange Specification ANI Automatic Number Identification ARPA Advanced Research Projects Agency ASIC Application Specific Integrated Circuit BRI Basic Rate Interface (2B +D) DECT Digital Ehnanced Cordless Telecommunications DiffServ Differentiated Services DNS Domain Naming System DSCP Differentiated Services Code Point DSP Digital Signal Processor CAT 5e Category 5e twisted pair cable CDMA Code Division Multiple Access CDR Call Detail Record CERT Computer Emergency Readiness Team CIF Common Intermediate Format CLI Calling Line ID CO Central Office of a telecommunications operator Codec Coder/DeCoder CRM Customer Relationship Management CSMA/CD Carrier Sense Multiple Access/Collision Detection CSU Channel Service Unit CTI Computer Telephony Integration D4 A T-1 framing scheme DES Data Encryption Standard DHCP Dynamic Host Configuration Protocol DMS CO Switches from Nortel Networks DMZ De-Militarised Zone DOS Denial of Service DS-0 64 Kbps channel DS-1 1.544 Mbps = T-1 = 24 x 64 Kbps channels DS-3 44.736 Mbps = T-3 = 28 x T-1s = 672 x 64 Kbps channels DSS/BLF Direct Station Select Busy Lamp Field (Attendant Console) DTMF Dual Tone Multi Frequency E-1 = 32 x 64kbps E.164 The international public telecommunications numbering plan ECTF Enterprise Computer Telephony Forum ESF Extended Super Frame – a T-1 framing scheme FMC Fixed Mobile Convergence FXO Foreign Exchange Office FXS Foreign Exchange Station G.711 Pulse code modulation (PCM) of voice frequencies G.723.1 Dual rate speech coder for multimedia communications transmitting at 5.3 and 6.3 kbit/s G.729a Coding of speech at 8 Kbps using Conjugate-Structure Algebraic-Code- Excited Linear-Prediction (CS-ACELP) G.729a (annexe B) G.729a with silence suppression Ground Start A way of signaling initiation of a call from a PBX to the CO by briefly grounding one side of a line GSM Group System Mobile H.100 ECTFs standard CT bus implementation with PCI H.110 ECTFs standard CT bus implementation with Compact PCI H.225.0 Call signaling protocols and media stream packetization for packet based multimedia communication systems H.245 Control protocol for multimedia communication H.248 ITU equivalent of IETF MEGACO H.263 Video Coding Standard H.264 Advanced Video Coding Standard H.320 Narrow-band visual telephone systems and terminal equipment H.323 Packet-based multimedia communications systems H.324m Video Conferencing standard for low bit-rate (mobile) connections H.450 Generic functional protocol for the support of supplementary services HTTP HyperText Transfer Protocol ICE Interactive Connectivity Establishment (Assists with NAT traversal) IEEE 802.1 Transparent Bridging IEEE 802.1d Spanning Tree Algorithm IEEE 802.3 CSMA/CD (Ethernet) IEEE 802.3ad Link Aggregation IEEE 802.3ae 10 Gbps Ethernet IEEE 802.3af Power over Ethernet IEEE 802.11 a,b,g,n Wireless LAN standards IEEE 802.11e QoS for WiFi IEEE 802.16e Mobile Wimax standard IDS Intrusion Detection System IM Instant Messaging IP Internet Protocol IPS Intrusion Protection System IPSEC IP Security IPT IP Telephony ISDN Integrated Services Digital Network ITU International Telecommunications Union IVR Interactive Voice Recognition LCD Liquid Crystal Display LDAP Lightweight Directory Access Protocol LED Light Emitting Diode Loop Start A way of signaling call initiation by creating a loop across the two wires of a telephone pair. MAC Media Access Control (Ethernet) MAC Moves Adds and Changes (Telephony) MGCP Media Gateway Control Protocol MEGACO Media Gateway Control, also known as H.248 signaling protocol MOS Mean Opinion Score MPEG Motion Picture Experts Group MPEG-4 Advanced Video Coding Standard MPLS Multi-Protocol Label Switching NAC Network Access Control NAP Network Access Protection NAT Network Address Translation NI2 Standard ISDN Signaling scheme OC-1 51.840 Mbps OC-3 155 Mbps OC-12 622 Mbps OC-48 2.4 Gbps OUI Organizationally Unique Identifier P.831 Subjective performance evaluation of network echo cancellers PABX Private Automatic Branch Exchange PBX Private Branch Exchange PCM Pulse Code Modulation PRI Primary Rate Interface Q.931 ISDN user-network interface layer 3 specification for basic call control QSig Q reference point Signaling RED Random Early Detection RSVP-TE Resource Reservation Protocol – Traffic Engineering RTP Real-Time Transport Protocol SBC Session Border Controller SCTP Stream Control Transmission Protocol SDH Synchronous Digital Hierarchy (European Equivalent of SONET) SDP Session Description Protocol SILK Skype wideband codec (now an internet draft) SIMPLE SIP for Instant Messaging and Presence SIP Session Initiation Protocol (RFC 2543) SLA Service Level Agreement SMDI Simplified Message Desk Interface SONET Synchronous Optical Network SRTP Secure RTP SS7 Signaling System number 7 STS Synchronous Transport Signal STS-1/STM-1 51.840 Mbps STS-3/STM-3 155.52 Mbps STS-12/STM-12 622.08 Mbps STS-48/STM-48 2.488 Gbps STUN Simple Traversal of UDP through NATs T-1 1.544 Mbps = DS-1 = 24 x 64 Kbps channels T-3 44.736 Mbps = DS-3 = 28 x T-1s =672 x 64 Kbps channels TAPI Telephony Application Programming Interface, TCO Total Cost of Ownership TCP/IP Transmission Control Protocol/Internetworking Protocol TIA 568B Pin layouts for RJ45 plugs TLS Transport Layer Security TURN Traversal Using Relay NAT UC Unified Communications UDP User Datagram Protocol UTP Unshielded Twisted Pair URL Universal Resource Locator VLAN Virtual LAN VoIP Voice over IP VoiceXML Voice Extended Markup Language VP8 Wideband Video codec acquired by Google (public domain) VPIM Voice Profile for Internet Messaging VPN Virtual Private Network WAN Wide Area Network WEP Wired Equivalent Privacy WFQ Weighted Fair Queuing WIMAX Worldwide Interoperability for Microwave Access WPA Wi-Fi Protected Access WRED Weighted Random Early Detection XMPP Extensible Messaging and Presence Protocol