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Akshaya project
Malappuram Kerala
Kerala - The Setting
• Social infrastructure
• Physical Infrastructure
• Decentralised democratic institutions
• Modernisation in Government Programme
• E-governance programme
The status in 1998
• Computer policy in 1984
• NIC led department computerisation
– Focus on improving internal efficiency
• No major noticeable improvement
– More disasters than improvements
– About Rs. 50 crores(500 million) had been spent
– No understanding about the context (NIC vs State)
– No Human Resource Development
– No coordination and efforts for integration
The Strategy
• The IT policy of 1998
– One of the few to focus on e-governance and citizen services (as against
ICT industry driven)
• Focus on computerisation at all levels of governments
– Focus on citizen services
• Task Force on IT implementation in Government
– ICT as tool for administrative reforms
– Two pronged strategy
• Department computerisation – Administrative reforms
– degree of citizen service & revenue augmentation
» 34 departments prioritised
» Registration, Revenue, Civil Supplies, etc.
• People oriented Projects
» FRIENDS, Akshaya, Sevana
The possible ICT services
• Payments
• Information
• Entitlements
• FRIENDS
• AKSHAYA
• IKM
FRIENDS
• One-stop IT-enabled payment counter
• In all districts
• Centres are open from 9am. to 7pm. seven
days a week
• Good ambience
• Manned by Service Officers (from
Government)
• 1000 different types of bills & 8
Departments
• But then- only at District level
• What next ??
Information Kerala Mission
•
•
•
•
•
•
•
•
1215 Local bodies
Detailed system studies (seven volumes)
Software systems ready
Training ongoing
Lack of resources
Project delayed
Pilot in Vellanad
What next??
The making of Akshaya
E-LITERACY
E-GOVERNANCE ROLL OUT
CONTENT
SKILL
Malappuram
• Backward district
Malappuram in comparison
M’purm
• Muslim majority
Characteristic
India
Area (sq. km)
30,65,027
38,863
3,550
• Emphasis on education
Population (2001)
million
102.70
31.83
3.63
Population density*
324
819
1022
Sex ratio
933
1058
1063
Literacy rate
65.38
90.92
87.94
Male literacy
75.99
94.20
90.04
Female literacy
54.02
87.86
85.96
• Emigrants &
Remittances
• Representation in Govt.
Kerala
(Source: Census of India, 2001; Economic Review 2003, GOK)
* per sq. km.
Akshaya – the genesis/threads
•Malappuram District panchayath
•The ‘e-literacy’ argument
•‘Market’ failures & Digital Divide
•Plugging in e-governance
•The project : access, skill & content
•Kerala model
•The Entrepreneur angle
• Stakeholder consultations
• Location identification – two pronged
• Entrepreneur identification/EOP
– selected by Grama Panchayaths
• State Facilitation
– Content
– IT ‘Mela’
– ‘Fight’ with Bankers – Loan of Rs. 6.8 cr
• E-Literacy programme
–
–
–
–
630 Akshaya centres
15 hr. e-literacy CD
Rs. 120 per person
5.6 lakh, 65% women
State Government
Companies
and
industry
associations
Local bodies
IT Mission
Civil society
(Kudumbasree
CSS, Gramasabha
Faith-based
groups,
Unions)
Entrepreneurs
Post literacy phase
• Delay in Connectivity
– Wireless Internet connectivity
– One of the largest wireless IP based network
• Training CDs
• Social Reengineering activities
• B2B meeting in August
Akshaya today
• 400 connected centres
• Communication
• Video casting
• Training & Education – the primary source of income
• About 6000 children undertook INTEL learn programme
• E-pay : Rs. 125 lakhs collected
• E-governance roll out !
Akshaya Network
11
Airtel POP
Kallarakkunnu
Bharti
2430(2)
2450(2)
181 Kbps
KINFRA
Kakkancherry
E1 Radios
# 294
76
2410(2)
125 Kbps
28
125 Kbps
2446(11)
MCT Melmuri
1100 Kbps
28
10
154 Kbps
2430(1)
72 Kbps
55 Kbps
36 Kbps
Kizzisary
GHSS
DRDA
Malappuram
5.7Ghz(48)
VIP
2446,11
# 337
311
2410(1)
JNV Vangalam
141 Kbps
2410(5.5)VIP
229 Kbps
Vettekkod
Trunching Ground
5.7Ghz(48)
615 Kbps
47
5.7Ghz(48)
2460(5.5)
432 Kbps
2440(2)
2430(1)
# 463
34
2430(1)
200 Kbps
4
5
6
167 Kbps
2410(2)
200 Kbps
# 485
10
MEA
2430(2)
149Kbps
2430(2)
AGRI,
Tavanoor 333 Kbps
74
2450(2)
High Speed Radio
xxxx(yy) Backbone link freq (bandwidth)
Bandwidth per Akshaya centre
33
Pullaangode
222 Kbps
BPIDC
Pallurkotta
6 # 129
154 Kbps
2420(5.5)
10
27
# 153
204 Kbps
13 # 773
9
PTM
20
53
2430(2)
14
2430(1)
200 Kbps
VIP 2.4 GHz
13
167 Kbps
2450(11)
# 215
xxx Kbps
2470(1)
2410(5.5)
104 Kbps
GHSS,
Kalpakanchery
111
4
24
# 084
77 Kbps
59 Kbps
# 800
FGH
Nilambur2470(1)
250 Kbps
78
42.5 Kbps
# 237
Vivekanand
2446(11)
392 Kbps
8
18
2410(1)
2410(1)
67 Kbps
462
2460(5.5)
30
Block Panchayat Office
Arikkod
CHMHS
Chekkod
71 Kbps
# 003
xx
Cumulative no. of centres
served from the backbone link
Project cost
•Capital cost
Rs. in lakhs
By the local governments
650
By the State Government
On promotion, content development etc.
On establishing Connectivity
350
320
Total
1,320
• Average initial investment by entrepreneurs : Rs. 2.5 lakhs
– 45 - 50 % of the amount recovered through e-literacy.
Learning from Akshaya
• Participatory approach & Governance implications
– Stake holder participation
– The governance network
• Role of State
– Coordination of the network
– Facilitation & critical mass
– Trust
• Role of Champion(s)
Learning from Akshaya
• Role of local Kiosk Operator
– Integration with the community
– Identification of local needs
– Hub for community activities
• Delay in critical aspects
– Connectivity
– Comprehensiveness
• Organisational issues
– Ownership,
– Role & decision making
• E-governance roll out
– Policy announcement
The critical issue
ACCESS
SUSTAINABILITY
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