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Phase II Portfolio Presentation
Team 2:
Affoue Konan
Brian Balzer
Chun Lau
Derek Bennett
John Parton
Monica Siengo
Tech 682-003: Tech Systems Assessment & Innovation
Dr. John W. Sinn
Fall, 2004
Phase II Portfolio Presentation
Tool 10: Planning and Evaluating Change
Tool 11: Political Correctness, Ethics, Technological Diversity
Tool 12: Environment And Resources, Global Issues For The Future
Tool 10: Planning and Evaluating Change
•Evaluate technical capabilities for the cultural diversity
issues relative to technology transfer.
•Evaluate customer requirement versus supplier capability.
•Analyze the combined ranking of requirements and
capabilities to determine impact of technology transfer
•Analyze the fundamental role technology plays in change
process and its impact on employee performance.
•Assess viability of technology transfer to developing cultures
•Analyze the impact of technology transfer to developed
Tool 10: Planning and Evaluating Change
•Automation and prioritization of customer requirements
•Training and education on robotics
•Waste management and control
•Poor infrastructure for technology transfer in developing
•Union resistance to change at German plant
•Supplier delivery timeline not matching customer requirements
•Change in management approach
•Improvement: Reduced slag, weld burns, or cold welds
Tool 10: Planning and Evaluating Change
•Analyze the functional requirements of the supplied product
•Train employees for performance improvement
•Provide priority rating for customer requirements
•Provide rating for supplier technical capabilities
•Analyze leadership quality, moral and ethical responsibility
•Address waste management and control
•Improve assessment criteria of production tools and process
•Speed up automation of customer requirements
•Practice diversity and integration for success in technology
•Adopt Kaizen management style
Tool 11: Political Correctness, Ethics, Technological
Diversity and Civility
•Use cultural, failure mode and safety procedures SDA tools to identify
and analyze key issues during the transfer of technology.
•Analyze how SPSACA and FMEA can be applied for improvement.
•Identify severity, frequency of occurrences and methods of
detection for the failure modes. Calculate the Risk Priority
•Describe environmental impacts of the failure.
•Identify and determine root causes for safety issues and
hazards in the technology transfer.
Tool 11: Objectives (Contd.)
•Document and implement standard safety policies and
•Identify corrective actions.
•Identify potential cultural challenges for technology transfer.
•Research German culture and societal issues to ensure
compatibility with venture.
•Apply CPCATCP to promote cultural diversification and
•Use Cause and Effect analysis to tailor appropriate training for
workers and management.
Tool 11: Political Correctness, Ethics,
Technological Diversity And Civility
•Unstable social and political situations in South
•Lack of government regulations for environment and
•Opposition from manual workers for the
introduction of robots.
•Germans have very defined and rigorous negotiating
blocks for Union Labor and owner corporations.
•Hierarchical culture that limits communication and
team building.
Tool 11: Findings (Contd.)
•Highly skilled industrial labor force is readily adaptive to
improvements resulting from the process of applying SPSACA
and FMEA. However, lack of skilled labor in a Third World
country will require implementation of actions from the SPSACA
and FMEA.
•Usage of flammable dunnage from the supplier of spindle rods
is a fire hazard at the robotic welding cell.
•Slag, splatter and pit holes are resulting from the welding
process caused by welding mix, robotic arm tip bounce and low
pressure in the pneumatic clamping process.
•Many defects were noticed during production: deformed brass
•Production room not equipped with ventilation system.
Tool 11: Political Correctness, Ethics, Technological
Diversity And Civility
•Production room should be equipped with
ventilation system.
•Consider green manufacturing and assess costs, tax
breaks, etc.
•Hardened steel seats should be produced instead of
brass block seats.
•Safety for workers and facility.
•Environmental protection.
•Practice cultural diversification and integration.
•Approach unions immediately and with an open
Tool 11: Recommendations (Contd)
•Train highly skilled workforce in programming PLC for
controlling movement of robotic arms.
•Welding Manager needs to change the welding mix to O2
and Helium for cleaner burn to resolve the slag issue.
•Welding Technicians need to adjust the pressure by
increasing it in the pneumatic clamping system.
•The welding suppliers should make an ionized filtering /
ventilation system.
•Purchasing must have supplier of spindle rods change
dunnage to a nonflammable material with a gate to allow
workers to easily retrieve parts from the container.
Tool 12: Environment And Resources, Global
Issues For The Future
•Analyze internal and external environmental issues
•Identify corrective action
•Narrow cultural issues into three baskets of direction and concern:
•German Labor Unions
•Corporate Organizations (Associations)
•Life Style issues
•Identify main cultural challenges and obstacles of technology transfer
•Research German culture and societal issues for compatibility
with venture
Tool 12: Objectives (Contd.)
•Identify required leadership quality at macro and micro levels to
develop and enforce environmental policies and regulations.
•Analyze technologists’ moral and ethical responsibility in transfer of
•Determine corporate environmental responsibility
•Analyze union issues as high Risk Priority area
•Revisit Failure Mode (FMEA) and the ensuing Effects.
Tool 12: Findings
•Effective environmental conservation program
•Strong and responsible leadership
•Development and implementation of policies and procedures
on waste and resource management, recycling and safety of workers
•Elimination/reduction of emission of carbon dioxide
•Elimination/control of other atmospheric pollutants
•Develop relationships with political power bases to gain support
•Promote public awareness and involvement in conservation
•Support for environmental educational programs at local
educational institutions by funding, and/or scholarships,
Tool 12: Findings (Contd.)
•Concern for quality of life issues
•Train employees on environmental regulations
•Practice technological moral and ethical responsibility
Tool 12: Recommendations
•Train employees on environmental issues.
•Maintain data and documentation on environmental issues at
the company plant
•Apply for ISO certification in environmental conservation
•Approach unions for negotiation, collaboration and cooperation
•Consider green manufacturing and assess costs, tax breaks, etc.
Tool 12: Conclusion
There is need for strong leadership at the macro and micro level
to ensure main cultural challenges and obstacles are addressed,
and environmental issues are not compromised. Furthermore,
moral and ethical responsibility must also be adopted. These are
challenges that require patience and technologists’ creative
intervention for transfer of technology to succeed.