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Course Outcomes:
CO1: Design and develop the various services for effective hospital management.
CO2: Discuss the role of support services in hospital management.
CO3: Describe the functions of blood banks and identify how to set up laboratories and blood
banks in hospitals.
CO4: Develop patient centric strategies and recommend proper safety systems.
CO5: Assess and prioritize the importance of green hospitals and sustainable healthcare solutions.
Unit 1: Introduction to Hospitals
Introduction, Levels of healthcare, Nature and scope of hospitals, History and classification of
Hospitals and different criteria
Learning Outcome: Understand the evolution of hospitals.
Unit 2: Planning of Hospitals
Introduction, Planning, Features, Functional plans, Hospital architect, site, Bed distribution,
Location of nursing station and wards, Design considerations, OT, ICU, Maternity services,
Clinical and administrative services
Learning Outcome: How to plan the architecture of hospitals.
Unit 3: Role of Supporting Departments in Hospital Management
Introduction, Objectives, Structure of the Organization, Governance, Duties and Responsibilities
of the Governing Board, Conflict of Interest, Management Structure, Functions of a Committee,
Advantages and Disadvantages of a Committee
Learning Outcome: Importance of support services in smooth functioning of hospital.
Unit 4: Nursing care and Ward Management
Introduction, History of Nursing, Functions of a Nurse, Nursing Care: Meaning, Role of a Nurse
in the Healthcare Team, Ward Management- Meaning Components of Ward Management
Learning Outcome: Role of nurses in maintaining care to the customers.
Unit 5: Laboratories in Hospitals
Introduction, Clinical Laboratories, Duties and Responsibilities of Laboratory, Organizational
Hierarchy of a Laboratory, Measures Laboratory Procedures, Obstacles, Quality Control and
Assessment in a Laboratory, Ethics and Laws of Laboratory Operations, Documentation and
Records in a Clinical Laboratory
Learning Outcome: Importance and maintenance of inhouse labs.
Unit 6: Safety in the Laboratory Blood Bank Management
Introduction, Planning and Organization of Blood Bank, Blood Bank Records, General Policies
for Blood Bank Services, Blood Donation
Learning Outcome: Safety measures to be followed by blood bank and lab employees.
Unit 7: Emergency Services
Introduction Components of Emergency Services6.3 Aims and Functions of the Emergency
Department Organization, Duties of Staff in Emergency Services, Types of Emergency Services,
Departmental Analysis Crises in the Emergency Department, Ambulance Services, First Aid
Learning Outcome: Role of Emergency Services.
Unit 8: Linen and Laundry Services
Introduction, Meaning and Importance of Linen and Laundry Services, Location and Design of
Laundry Department, Linen Classification, Equipment of Laundry, Requirement of Linen in a
Hospital, Processing Quality of Laundry, Laundry Arrangements and Services
Learning Outcome: Importance of linen and laundry and its role in infection prevention.
Unit 9: Hospital Dietary Services
Introduction, Importance and Functions of Hospital Dietary Services, Structure, Procedure,
Organization, Dietary Record, Menu Planning, Quality Control, General Kitchen, Food
Distribution in Hospitals
Learning Outcome: Role of nutrition in disease prevention, control and immunity.
Unit 10: Designing a Patient-Centric Healthcare Facility Using Lean Methodology
Designing a Patient-Centric Healthcare Facility Using Lean Methodology
Introduction, Transitioning into design, Using 2P in facility design, 2P events, Design for
construction Vs. Lean construction, Lean design and its application in healthcare
Learning Outcome: Lean methods in facility design.
Unit 11: Planning Safe Hospitals
Introduction, Importance of hospital safety, Expectations, challenges. Safety and cost effective,
Safe hospitals, Risk factors for Safe hospital, Hospital disaster management plan
Learning Outcome: Create safe hospitals environments that help in reducing hospital/ medical
errors.
Unit 12: Designing Innovative Facilities: Contamination and Security Hazards at Hospitals
Introduction, Infrastructural resilience, Principles of contamination mitigation, Economic impact,
Security against secondary attacks, Contaminated waste management systems, Industry
innovations
Learning Outcome: Innovative designs to reduce hospital hazards.
Unit 13: Evidence based Design in Hospitals
Introduction, Lean approach, Identify customer and stake holders, Identify and map specific value,
Create how and eliminate waste, Establish pull and respond to it, Evidence based design, Evidence
based Design
Learning Outcome: Learn about evidence-based hospital design, compare evidence-based
hospital with general hospital.
Unit 14: Green Hospitals and Sustainable Solution to Healthcare Facility
Meaning of green building, Need to go for green, Reduce long term energy consumption, Focus
areas for green hospital design
Learning Outcome: Importance of green hospitals.
Unit 15: Facility design post covid-19
Introduction, Distance and separation, Patient staff and Supply flow, Materials and surfaces, Smart
technology, Surgical design
Learning Outcome: Understand the impact of Covid-19 on hospitals, to design new hospitals that
can sustain pandemic protocols such as social distancing.
Text Books:
1. Hornby, P., Ray, D. K., Shipp, P. J., Hall, T. L., & World Health Organization.
(1980). Guidelines for health manpower planning: a course book. World Health Organization.
2. Martin, B. C. (2018). Strategic planning in healthcare: An introduction for health professionals.
Springer Publishing Company.