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Cornerstones for Professionalism
Second Edition
Chapter 11
Lead Teamwork (How to
Lead and How to Follow)
Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved
Leadership is a combination of strategy
and character. If you must be without
one, be without the strategy.
Norman Schwarzkopf
Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved
Chapter Goals
• Learning
– The characteristics of a good leader.
– The types of power.
– The steps in becoming a good follower.
• Ability
– Discuss how to work in a virtual team.
– List steps in effective delegation.
Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved
Leadership is the ability to establish a culture where people can
make contributions, use their unique talents, and feel that they
have been part of something bigger than they are.
• Leadership is not:
– Playing a role.
– Acting a part.
– Wearing a uniform.
– Holding an office.
• Leadership is:
– Caring about people and an organization.
– Putting others’ needs ahead of your own.
– Giving more of yourself than just enough to get by.
– Working hard on the “dirty work.”
Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved
Components of a Leader’s Job (1 of 2)
• Secure Cooperation
• Stimulate
• Guide
• Encourage
• Set Example
Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved
Components of a Leader’s Job (2 of 2)
• Power
• Force
• Management
• Leadership
Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved
Types of Power
• Reward
• Coercive
• Legitimate
• Expert/Referent
• Knowledge
• Connection
• Support
• Character
Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved
Great Team Members…
• Love to win.
• Are excellent communicators.
• Are intentional.
• Are adaptable and flexible.
• Are able to collaborate and cooperate.
• Have a sense of humor.
• Are committed to the visions and goals.
• Are disciplined.
• Are enthusiastic and excited.
• Are supportive of their colleagues.
Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved
Questions that Frame a Leader’s Vision
• Vision
– What
– Where
– When
– Why
– Resources
– How
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Working on a Virtual Team
• Establish Communications
• Get to know each other
• Share a calendar system
• Use instant messaging
• Plan Workplace Happy Hour
Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved
Think Before You Act
• Can it wait
• Do you have enough facts
• Have you asked others
• How will decision impact others
• Spoken to those likely to be impacted
• Got buy-in from team
Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved
Difficult Decisions
• Creativity
• Logic
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Meeting Preparation
• Meeting
– Attending
▪ Before
▪ During
▪ After
– Leading
▪ Before
▪ During
▪ After
Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved
Delegation (1 of 2)
• You are still responsible.
• Delegate authority and responsibility.
• Ask for assistance.
• Highlight opportunity.
• Set goals and deadlines.
• Provide training.
• Offer constructive criticism.
Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved
Delegation (2 of 2)
• Establish timeline.
• Establish checkpoints.
• Encourage questions.
• Evaluate project and provide feedback.
• Give credit.
Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved
Chapter Reflections
• Leadership
• Follower
• Team Member
Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved
Copyright
Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved