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Cornerstones for Professionalism Second Edition Chapter 11 Lead Teamwork (How to Lead and How to Follow) Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved Leadership is a combination of strategy and character. If you must be without one, be without the strategy. Norman Schwarzkopf Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved Chapter Goals • Learning – The characteristics of a good leader. – The types of power. – The steps in becoming a good follower. • Ability – Discuss how to work in a virtual team. – List steps in effective delegation. Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved Leadership is the ability to establish a culture where people can make contributions, use their unique talents, and feel that they have been part of something bigger than they are. • Leadership is not: – Playing a role. – Acting a part. – Wearing a uniform. – Holding an office. • Leadership is: – Caring about people and an organization. – Putting others’ needs ahead of your own. – Giving more of yourself than just enough to get by. – Working hard on the “dirty work.” Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved Components of a Leader’s Job (1 of 2) • Secure Cooperation • Stimulate • Guide • Encourage • Set Example Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved Components of a Leader’s Job (2 of 2) • Power • Force • Management • Leadership Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved Types of Power • Reward • Coercive • Legitimate • Expert/Referent • Knowledge • Connection • Support • Character Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved Great Team Members… • Love to win. • Are excellent communicators. • Are intentional. • Are adaptable and flexible. • Are able to collaborate and cooperate. • Have a sense of humor. • Are committed to the visions and goals. • Are disciplined. • Are enthusiastic and excited. • Are supportive of their colleagues. Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved Questions that Frame a Leader’s Vision • Vision – What – Where – When – Why – Resources – How Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved Working on a Virtual Team • Establish Communications • Get to know each other • Share a calendar system • Use instant messaging • Plan Workplace Happy Hour Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved Think Before You Act • Can it wait • Do you have enough facts • Have you asked others • How will decision impact others • Spoken to those likely to be impacted • Got buy-in from team Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved Difficult Decisions • Creativity • Logic Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved Meeting Preparation • Meeting – Attending ▪ Before ▪ During ▪ After – Leading ▪ Before ▪ During ▪ After Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved Delegation (1 of 2) • You are still responsible. • Delegate authority and responsibility. • Ask for assistance. • Highlight opportunity. • Set goals and deadlines. • Provide training. • Offer constructive criticism. Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved Delegation (2 of 2) • Establish timeline. • Establish checkpoints. • Encourage questions. • Evaluate project and provide feedback. • Give credit. Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved Chapter Reflections • Leadership • Follower • Team Member Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved Copyright Copyright © 2013, 2009 Pearson Education, Inc. All Rights Reserved